Kendre M.
KM
Kendre M.
Business Owner
Small-Business (50 or fewer emp.)
"All-in-One Invoicing & Banking That Gets Invoices Paid Fast"
4.5/5
What do you like best about PayPal Invoicing?

The ease of having invoicing and banking all in one app. I like knowing that I don’t have to have more software or apps installed and the ease of being able to see banking information and inventory all in one place, is one of the best features. Invoices are received and paid quickly. They can be sent through text or email 📧 r even printed. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I have not found anything negative as a downside. Maybe some people receive invoices to their spam or junk folders and therefore take longer to view and pay, but that is very few and far between. Most invoices are viewed and paid quickly and the funds are almost always available instantly in the PayPal app. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Invoicing with Minor Support Challenges"
4/5
What do you like best about PayPal Invoicing?

I think PayPal Invoicing is easy to use. I've never had an issue with it. It's just a smooth service for my needs. The initial setup was straightforward and quick, with everything asked directly, leaving no room for misunderstanding. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I find that it's hard to sort of resolve an issue. I've heard online that if I did get scammed using PayPal Invoicing, it's really hard to contact them and get your money back, since it's PayPal as opposed to a credit card company. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Trusted, Easy Invoicing That Gets You Paid Fast"
5/5
What do you like best about PayPal Invoicing?

I used PayPal Invoicing to send invoices for a while as a contract copywriter. PayPal is trusted and easy to use, making it a good option for me and my clients. I loved how simple and straightforward it was to create and duplicate invoices. And, even more importantly, I was always paid quickly with no issues. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

There wasn't anything I didn't like about PayPal Invoicing. However, I didn't have multiple SKUs or intricate invoices to send out. Every invoice was nearly identical. So, I'm not sure what it would be like if I had to keep track of different SKUs or set up recurring payments or anything like that. For my needs, it was perfect. Review collected by and hosted on G2.com.

Khalid G.
KG
Khalid G.
Director
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Create Invoices from Anywhere"
3.5/5
What do you like best about PayPal Invoicing?

Yes, I like PayPal invoicing because it lets me quickly create, send, and track invoices from anywhere. I use it for some of our clients, and the invoicing form is good—it makes it easy to create detailed invoices. However, some improvement is still required. For example, they need to activate this feature in the PayPal app. Also, the support service is not up to standard. Overall, my experience is okay. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The invoicing sections load slowly on the website. The platform offers limited branding, automation, and reporting features. It also charges relatively high fees, especially for international payments and currency conversions. In disputes I’ve personally experienced, PayPal tends to favor the buyer. Customer support is also complicated and time-consuming, and it needs further improvement for international clients. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Clear Setup, But Slow Customer Service"
2.5/5
What do you like best about PayPal Invoicing?

I like the clarity about the process with PayPal Invoicing. You'll know exactly what to do, as it's well explained on their page. When setting up any invoicing system, it's important to know upfront what any hidden charges are, and it was clearly stated with PayPal Invoicing, so you don't get hit by unexpected fees. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The time it takes to resolve tickets. Customer service is notoriously slow. Review collected by and hosted on G2.com.

Dana B.
DB
Dana B.
Managing Member
Small-Business (50 or fewer emp.)
"Easiest Invoicing Solution with Flexible Payment Options"
5/5
What do you like best about PayPal Invoicing?

I like that PayPal Invoicing gives clients many different options to pay an open invoice using card, bank account, and even credit products. I also like the reporting features and the ease of use. The initial setup was simple and fast. The fact that everyone already uses paypal for personal use cases makes it even more intuitive. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The historical line item statements could use improvement. They should be more intuitive and easier to access, especially for mailed statements. Review collected by and hosted on G2.com.

Konjengbam  M.
KM
Konjengbam M.
BDR
Financial Services
Mid-Market (51-1000 emp.)
"Trusted, Secure Platform with Great Support—But Fees Can Be High"
5/5
What do you like best about PayPal Invoicing?

I love this platform as it is one of the most trusted and reliable option available for transaction world wide. It supports most of the transaction for purchase of service/product across the globe. This platform also provides capacity for business to expand across the globe, improving globalization goals. I love the security and the ability to do the transaction without fail. The support team of this platform are also good which is much necessary to build customer satisfaction of its product. The platform is pretty clean and have very user friendly user interface. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I love this platform for solving the global transaction easier but sometimes i wish that the platform charges are a little bit lower. With fail transaction, i wish that the customer support was more instantly available for solving the issues. I also there are other software like CRM integrated to this platform or even have a separate CRM for itself. Sometimes i feel that the conversion rates are little bit less than it actually should be. Review collected by and hosted on G2.com.

Ravindra N.
RN
Ravindra N.
SDET - 2
Oil & Energy
Mid-Market (51-1000 emp.)
"Solid rails for getting paid without yak-shaving"
4.5/5
What do you like best about PayPal Invoicing?

Low-friction API + dashboard parity. I can create/send invoices via API during checkout experiments and the finance team can see the exact same record in the PayPal UI, no shadow systems or manual exports.

The Sandbox behaves close enough to live that I can run contract tests in CI, simulate partial payments, and verify email/URL flows without touching real money. Webhooks make it easy to assert state transitions (sent -> viewed -> paid -> refunded) in end-to-end tests.

Idempotency & retries that don’t bite. When a job retries, duplicate invoice creation is neatly avoided. That’s made our nightly backfills boring, in a good way.

Built-in compliance niceties. Line-item taxes, currency handling, and legally sane PDFs mean fewer custom code paths for VAT/GST regions. Our auditors stopped pinging engineering for "one-off proofs." Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

Sandbox sometimes lags on webhook delivery, which makes CI a bit flaky unless we add generous retry/backoff.

Styling of invoice templates is limited, brand teams want finer control over fonts and layout.

Bulk updates are clunky, if you need to void or resend dozens, it’s a script day.

They have limited number of invoicing templates which makes almost same invoice for every merchants who are using PayPal Invoicing Review collected by and hosted on G2.com.

Rukhsar K.
RK
Rukhsar K.
Data Officer
E-Learning
Small-Business (50 or fewer emp.)
"Fast, Reliable, and Professional Invoicing Solution"
4.5/5
What do you like best about PayPal Invoicing?

What I like most about PayPal Invoicing is how simple and reliable the whole process is. Creating invoices takes only a few minutes and everything is clearly organized in one dashboard. I can customize invoices with my logo, payment terms, and notes, which makes my business look professional. Payments are processed quickly and clients trust PayPal, so it increases the chance of getting paid on time. The automatic reminders and tracking features are extremely useful for managing multiple clients. Overall, it saves me a lot of time and reduces the stress of handling payments manually. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

While PayPal Invoicing is very helpful, there are a few downsides. The transaction fees can be a bit high, especially for small businesses and freelancers. Sometimes payments take longer to reflect in the account, which can be inconvenient when managing cash flow. Customer support is generally good, but responses are not always immediate. Also, some advanced features are limited compared to full accounting software. However, these issues are minor compared to the overall convenience the platform provides. Review collected by and hosted on G2.com.

Cara M.
CM
Cara M.
Entertainment
Small-Business (50 or fewer emp.)
"Effortless Invoicing Made Simple"
5/5
What do you like best about PayPal Invoicing?

Very easy for my business to use and I also enjoy being able to send out invoices instantly to multiple customers! The details on the invoices are easy for customers to read and understand! Features are wonderful to utilize and they definitely save you so much time! Great for all type of businesses to use! Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I didn't have any issues at all while using PayPal Invoicing! Simple for my business to use and easy for my customers to make their payments! I would most definitely recommend using PayPal Invoicing if you want your business to get paid quickly, and avoid spending a lot of time doing multiple invoices Review collected by and hosted on G2.com.