Sandra H.
SH
Sandra H.
Peer Engagment Ambassador
Small-Business (50 or fewer emp.)
"User-Friendly PayPal Invoicing (simplifying my life)"
4.5/5
What do you like best about PayPal Invoicing?

I like that PayPal Invoicing is within PayPal, so I don't have to have another app to do invoicing. It's the connection to PayPal that is the best because it simplifies things for me. The user experience is pretty user-friendly and straightforward, and while it takes some time to set everything up, it's pretty straightforward in the end. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I feel like the interface, a little bit, I mean, coming from a brand UI/UX designer, I care a lot about the design. So I feel like the interface design could be a little bit nicer, but that said, like, it works. It does everything that I need, so it's purely from the designer's perspective of enjoying looking at pretty things. Review collected by and hosted on G2.com.

Kirsten  E.
KE
Kirsten E.
Business Owner
Small-Business (50 or fewer emp.)
"Effortless, Efficient Invoicing with Quick Payments"
5/5
What do you like best about PayPal Invoicing?

I like that PayPal Invoicing is very easy to use. It's the easiest platform I've ever used. The support is also very good. I appreciate that it saves all of my line items and tracks outstanding invoices that are open. It acts almost like an all-in-one way of tracking income and reconciling at the end of the month with detailed reporting of sales. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

One customers are allow the option to pay by ACH, there should be a clear message to the customer that there may be delays in the payment. Sometimes delays in the payment cause delays in production. Also, sometimes the delays are excessive if the client uses a certain type of bank account. It's much easier when they pay with a card. Review collected by and hosted on G2.com.

Jennifer B.
JB
Jennifer B.
Legal
Small-Business (50 or fewer emp.)
"Quick, Easy Invoicing with Trusted PayPal Payments"
5/5
What do you like best about PayPal Invoicing?

It’s quick and easy to use, and customers already trust PayPal with their credit card information, so they aren’t hesitant to pay an invoice directly from the invoice when they receive it. With my previous platform, customers sometimes felt uneasy about entering their credit card details because it was a lesser-known platform. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

Sometimes my account gets flagged for personal verification. I understand that this probably adds to the platform’s security, so it’s not really something I dislike, but it is something I can get annoyed by. It generally just takes time out of my day. I’d also like to be able to gather client info from my messages, like on other platforms. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy Setup, Clean Interface, and Integrations That Save Time"
4/5
What do you like best about PayPal Invoicing?

What stands out most for me is how easy it is to use and how many integrations it offers. Honestly, the setup was way less painful than I expected—I had my first invoice sent out within about ten minutes of signing up, with no manual to read through. The interface is clean, and I never feel like I’m hunting around for things.

The integrations are the real win for me, though. It plugs straight into the tools I already use, so I’m not copying details back and forth. Loading times are quick even when I’ve got a long list of clients, and I haven’t run into any of the lag I used to get with my old setup. For what I pay, it’s been more than worth it, especially since I don’t have to chase payments as much—clients can just click and pay. Support was responsive the one time I needed them, too. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The fees are probably my biggest gripe — the per-transaction cut adds up fast, and for smaller invoices it eats into the margin more than I'd like. I also wish the invoice templates were more customizable; the branding options feel a bit limited if you want something that really matches your business. Occasionally the dashboard can be slow to load when I'm pulling up older invoices, and the search could be sharper. Onboarding was fine but the help docs aren't always clear, so I ended up figuring some things out by trial and error. None of it is a dealbreaker, but a bit more flexibility on pricing and design would make a real difference. Review collected by and hosted on G2.com.

Jean Pierre M.
JM
Jean Pierre M.
Legal and Strategy Advisor
Small-Business (50 or fewer emp.)
"Ideal for Quick, Global Transactions with Minor Hiccups"
4.5/5
What do you like best about PayPal Invoicing?

I like PayPal Invoicing because it allows me to have the money available at the moment. It's necessary for maintaining a steady cash flow without having to wait several days for the money to be accessible. Additionally, it assists with changing money to our own currency if needed, which is helpful given the different commissions depending on currency. The setup was straightforward. We just had to confirm our profiles as a vendor company, and there were no growing pains or other trouble. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

And mostly when we received payments from a new client. They hold the money for twenty one days unless the vendor or the client confirms the other status. In that case, the money will be available eight hours later. Review collected by and hosted on G2.com.

Gilbert K.
GK
Gilbert K.
Procurement Assistant
Mid-Market (51-1000 emp.)
"PayPal Invoicing: Streamlined, Secure Billing That Saves Time and Boosts Cash Flow"
4/5
What do you like best about PayPal Invoicing?

I use PayPal Invoicing to create and send professional invoices, track payment status, and receive secure online payments from my clients. It has made my billing process much more efficient by allowing me to manage everything in one place instead of relying on manual records or multiple tools. Creating and customizing invoices is quick and straightforward, and I can easily monitor whether an invoice has been sent, viewed, paid, or is still outstanding, making it easier to stay organized and follow up when necessary. I also appreciate the flexibility it offers my clients, as they can choose from different payment methods that are convenient for them, which often leads to faster payments. Overall, PayPal Invoicing saves me time, simplifies my day-to-day invoicing tasks, improves my cash flow, and allows me to focus more on serving my clients and growing my business rather than spending unnecessary time managing billing and payments. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

One aspect of PayPal Invoicing that I find frustrating is the occasional payment hold. While I understand that PayPal has security measures in place to protect both buyers and sellers, having funds placed on hold can be inconvenient, especially when I depend on timely payments to cover day-to-day business expenses. There have been situations where I have completed work, sent an invoice, and received payment from a client, only to discover that the funds were temporarily unavailable. This can make it difficult to plan my cash flow, pay suppliers, or reinvest in my business as quickly as I would like. The uncertainty surrounding payment holds can be just as challenging as the delay itself because it is not always immediately clear why a particular transaction has been flagged or exactly how long the review process will take. Review collected by and hosted on G2.com.

Majd R.
MR
Majd R.
Small-Business (50 or fewer emp.)
"Easy to Use, But Best for PayPal-Savvy Clients"
3.5/5
What do you like best about PayPal Invoicing?

I found it pretty useful, specifically if the client uses PayPal themselves. I think it's a good channel to have as one of your payment options or invoicing options. It's easy to use and the interface is good. Specifically here in Italy compared to other options, it's one of the most easy to use platforms. The whole experience with setting it up and using it was much, much easier compared to Super Bill IT, where the interface is a bit old and not so clear and only in Italian. For me, the interface felt easy to use. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

If a client doesn't use PayPal or isn't familiar with the platform, it can be a bit not ideal. I'd say the adaptability with non-PayPal users could be improved. I'm also not sure if they offer official, approved digital signatures, which you sometimes have to use for entities here. And I don't know if it's fully integrated into the Italian ecosystem. For me, it's not integrated with any other tools. Review collected by and hosted on G2.com.

Nefeli G.
NG
Nefeli G.
Co-Founder
Small-Business (50 or fewer emp.)
"Trustworthy, Fast, and Easy PayPal Invoicing with Great ROI"
4.5/5
What do you like best about PayPal Invoicing?

It's trustworthy, fast, and makes me feel secured. Also its easy to use and understand the utilities of the product and its connected with all my cards/apple pay etc so that's useful. There is an ongoing support,and ΑΙ is helping a lot. Pricing is so cheap and general I really have ROI using the app. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I dont think that there is something that I dont like regarding paypal invoicing, as I said its very easy to use and Im currently prefer to use paypal invoicing rather anything else! All the intergrations are extremly useful so the only thing is that more people should use the paypal invoicing!!!!!! Review collected by and hosted on G2.com.

Sameer S.
SS
Sameer S.
Assistant Manager Human Resources
Enterprise (> 1000 emp.)
"Fast, Professional Invoicing That Simplifies Global Payments"
5/5
What do you like best about PayPal Invoicing?

Invoicing is best loved for its ease of use, professional appearance, and speed, allowing users to quickly create, send, and track customizable invoices that often get paid within one day. It simplifies global payments, supports multiple payment methods, Invoices can be sent in just 3 steps, with 79% paid within one day. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

High transaction fees (especially on international payments), unexpected account freezes, and slow, frustrating customer support. Users also dislike the limited invoice customization, strict, sometimes unpredictable, Fees are considered high, particularly for international transactions which may include 3-4% currency conversion fees. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Reliable and User-Friendly with Professional Invoice Features"
5/5
What do you like best about PayPal Invoicing?

I really like that PayPal Invoicing is reliable and very user-friendly. It's great that it has shipping options embedded directly into the program. A lot of people know and trust the PayPal brand, which helps make potential customers feel more comfortable when making purchases online from me. I appreciate how you can create really professional-looking invoices and that it allows you to save items for future use, making the process faster. The fact that it gives the mailing address automatically when a customer pays and provides tracking information through its shipping options like USPS or FedEx is super helpful. Everything is streamlined, and I don't need to use a different platform for mailing packages. It's really useful and enhances the overall experience for both me and the customer. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The only thing that I get frustrated about with PayPal invoicing is for when I just want to send a quick payment invoice and it doesn’t let me skip unnecessary steps. Review collected by and hosted on G2.com.