Heather W.
HW
Heather W.
Owner
Small-Business (50 or fewer emp.)
"Easy and Reliable Invoicing Solution"
5/5
What do you like best about PayPal Invoicing?

I like how easy PayPal Invoicing is to use. Creating and sending invoices only takes a few minutes, and customers can pay securely online, which helps me get paid faster. I also like that I can track payments, send reminders, and keep everything organized in one place, making the billing process much more efficient and professional. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

One thing I dislike about PayPal Invoicing is that the fees can add up, especially on larger payments. I also wish there were more customization options for invoice templates and branding. Occasionally, payment holds or delays can be frustrating when you're expecting funds quickly, but overall the service is reliable and easy to use. Review collected by and hosted on G2.com.

Gaurav G.
GG
Gaurav G.
Magento - Shopify Full Stack Developer
Small-Business (50 or fewer emp.)
"PayPal Invoicing Makes Billing Easy and Helps Me Get Paid Faster"
5/5
What do you like best about PayPal Invoicing?

What I like best about PayPal Invoicing is how incredibly easy and convenient it is to use. I have been using it since 2019 to bill my clients, and I have been highly satisfied with the service. It streamlines the payment process, which helps me get paid much faster. highly recommended to everyone who frequently use invoicing. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The policy regarding security holds on funds can be quite frustrating to deal with. While I completely understand the necessity for fraud prevention, having standard payments occasionally placed on hold creates unnecessary friction. It disrupts my regular business cash flow and causes unexpected delays in accessing the money I have earned Review collected by and hosted on G2.com.

Ignatius O.
IO
Ignatius O.
AI Model Evaluation & Quality Assurance Specialist
Small-Business (50 or fewer emp.)
"PayPal Invoicing Makes Billing Fast, Secure, and Effortlessly Organized"
5/5
What do you like best about PayPal Invoicing?

What I like most about PayPal Invoicing is how simple and efficient it makes the entire billing process. Creating and sending professional invoices takes only a few minutes, and customers can pay securely using multiple payment methods. I also appreciate the ability to track invoice status, see when invoices have been viewed or paid, and send reminders for overdue payments. The platform is easy to use, works well for freelancers and small businesses, and helps keep payment records organized in one place. Overall, it saves time, improves cash flow, and makes managing invoices much more convenient. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

My biggest concern with PayPal Invoicing is the transaction fees, which can become expensive for businesses that process a high volume of payments or work with international clients. Some customers are also reluctant to use PayPal, preferring direct bank transfers or other payment platforms. Occasionally, payments or accounts may be subject to reviews or temporary holds, which can delay access to funds. I would also like to see more advanced invoice customization options, better reporting features, and greater flexibility when integrating with accounting software. While the service is reliable and easy to use, these limitations can make it less cost-effective and flexible than some competing invoicing solutions. Review collected by and hosted on G2.com.

baudouin k.
BK
baudouin k.
Directeur-fondateur
Small-Business (50 or fewer emp.)
"Excellent UI and ROI, but customization and support could be improved"
4.5/5
What do you like best about PayPal Invoicing?

What I like the most is the very intuitive interface (UI/UX) that makes it easy to use immediately, without even needing customer support. In terms of performance, the platform is fast, reliable, and never slows down. I also appreciate its seamless integrations with my accounting software. Moreover, the intelligent features (AI), such as auto-filling fields and follow-ups, automate my work. Finally, the pricing is fair: the return on investment (ROI) is excellent because I save hours of management each week and get paid faster. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

Although the tool is efficient, some points deserve to be improved. On the UI/UX side, the visual customization of invoices remains too limited graphically. For integrations, there are missing native connections with certain specific CRMs. Regarding performance, the mobile application sometimes experiences slight slowdowns. Artificial intelligence (AI) could also go further by offering predictive cash flow analyses. Additionally, customer support is sometimes difficult to reach quickly in case of complex onboarding issues. Finally, in terms of pricing and ROI, international transaction fees remain quite high. Review collected by and hosted on G2.com.

Phil J.
PJ
Phil J.
Product and Growth Lead
Computer Software
Mid-Market (51-1000 emp.)
"It ended up having a much bigger positive impact than I expected"
5/5
What do you like best about PayPal Invoicing?

It’s one of the easiest invoicing tools I’ve ever used. I didn’t have to watch tutorials or read through documentation to get started. The interface is clearly designed so you can create and send an invoice within minutes. The PayPal ecosystem is already well known, and most clients already trust the platform, so they don’t have to learn a new system or wonder whether the payment link is legitimate. Recurring invoices have been a great feature for me, the system handles everything automatically, and I just check that everything has been processed correctly, which saves me a lot of time and follow-up work. I think what really sets PayPal Invoicing apart isn’t the invoice creation itself. The real advantage is the direct connection between the invoice and the payment. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

PayPal Invoicing works great for straightforward billing workflows. Where things start to get a little more interesting is when you try to push it into highly customized billing structures or advanced financial reporting. At that point, I found myself bringing in a few extra tools to cover the gaps. As for support, let's just say it runs on its own schedule sometimes. I never had any serious issues, but there were a few occasions when I submitted a report and ended up waiting more than 24 hours for a response Review collected by and hosted on G2.com.

Miguel F.
MF
Miguel F.
Software Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"It works wonderfully... right up until the day u need to contact support!"
3.5/5
What do you like best about PayPal Invoicing?

I’ve been using it for quite a while now and, honestly, the main reason I stick with it is how widely adopted it is. There’s barely a client out there who doesn’t already know how to use PayPal. I send them the payment link and the issue is usually solved right away, no explanations or tutorials needed. It also saves me the headache of adapting to everyone’s preferred payment method. Whether they want to pay with their PayPal balance, a credit card, or a bank account, that’s up to them. Everything ends up in the same place on my side. And I have to give credit where it’s due, the mobile app has improved a lot. These days I can manage everything from my phone just as comfortably as I do from the office, without feeling like I’m using a limited version of the platform. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

Where things get a bit more serious is with customer support. Sometimes they solve your issue in minutes, but other times it feels like you’re stuck in a loop of generic responses, going around in circles without anyone really understanding the problem you’re trying to solve. I don’t see these as deal-breakers, but they’re definitely things that could be improved. Review collected by and hosted on G2.com.

RD
Raymond D.
Farmer
Small-Business (50 or fewer emp.)
"Fast, Convenient Invoicing With Instant Payments and Smart Reminders"
4.5/5
What do you like best about PayPal Invoicing?

The best part is the speed and convenience invoices can be created and sent in minutes from desktop or mobile and customers can pay immediately using cards PayPal balance or bank methods Built in status tracking and automated reminders cut down on follow up work while templates and recurring options save time on repeat billing It also integrates easily with common accounting and e commerce tools and supports multi currency billing for international clients though conversion fees should be watched Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The fees are higher than ACH or some competitors which eats into margins. Invoice design and branding options feel basic and inflexible Reporting and bookkeeping tools are limited compared with accounting software making reconciliation harder New accounts or unusual transactions can encounter holds or delayed payouts International invoices incur conversion and cross border fees that add up Review collected by and hosted on G2.com.

AB
Anna B.
Lecturer
Small-Business (50 or fewer emp.)
"Fast, Frictionless Invoicing with Instant PayPal Payments"
4/5
What do you like best about PayPal Invoicing?

The best part for me is how fast and frictionless it is creating and sending an invoice takes minutes and the templates cover what I need Clients rarely have trouble paying because they already trust PayPal so follow ups are minimal Payments post to my PayPal balance immediately which helps cash flow when I need funds fast The mobile app and automatic reminders make managing invoices on the go painless Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

The biggest downsides are high processing and cross border fees which aren’t refunded on returns limited invoice customization and accounting features and occasional account holds or slow support that can disrupt cash flow For larger or repeat billing needs I’ve found it less flexible than dedicated billing platforms and refunds can be costly because you don’t get the original processing fees back International clients also increase costs due to conversion and cross border charges Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Easy, Trusted Invoicing with Helpful Payment Tracking"
5/5
What do you like best about PayPal Invoicing?

I like the ease of creating and sending invoices, as well as the fact that PayPal tracks these for me and follows up if payment is not received in a timely manner. Paypal is also seen as reputable to end users, giving me a bit more trust compared to an unknown website to provide payment information. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I don't have many issues with PayPal invoicing. If anything, I would just like a bit more control in terms of options and flexibility to help me convert more sales into completed payments. Possibly some AI additions would be nice, but overall I am very satisfied with PayPal invoicing for my business. Review collected by and hosted on G2.com.

KS
Kd S.
Small-Business (50 or fewer emp.)
"Fast and User-Friendly Invoicing for Freelancers"
5/5
What do you like best about PayPal Invoicing?

I use PayPal Invoicing to request payments and send invoices, and I find it has a user-friendly interface that helps me create an invoice quickly. The system is fast in sending and receiving payments, which is great because I like to receive my payment as soon as possible. I get sending confirmations from PayPal instantly, and my clients' payments come through immediately once they pay the invoice. The initial setup was easy, and these features make using PayPal Invoicing a smooth experience for me as a freelancer. Review collected by and hosted on G2.com.

What do you dislike about PayPal Invoicing?

I would like an option to set an automatic alert for follow-ups, reminding my clients and me in case they delay payment. Review collected by and hosted on G2.com.