I love how searchable the product is - I can paste in an email, transaction number, account name, or contact name and easily locate their account and recent transactions. Review collected by and hosted on G2.com.

One thing I would change is how quickly the session times out when you are not actively using the page. I gets a bit tiring to log in every time I want to check a transaction. (Although, I realize this makes it more secure) Review collected by and hosted on G2.com.

Flexibility, simple integration, payment options and top class mobile solutions Review collected by and hosted on G2.com.

nothing They are easy to use and reliable. Top class tech support, supports alternative payments and easy to work with when problems occur which is very very rare Review collected by and hosted on G2.com.

The entire process was simple to get started. Review collected by and hosted on G2.com.

I really have nothing bad to say about the service. Review collected by and hosted on G2.com.

Braintree is extremely user friendly and our in-house developer was able to integrate with Salesforce in less than 2-days. Review collected by and hosted on G2.com.

Honestly, I have nothing bad to say about Braintree. Review collected by and hosted on G2.com.

Braintree is very easy to set up and has inexpensive rates. That's what makes it good. Review collected by and hosted on G2.com.

Onboarding is a bit of a pain as you have to send over a bunch of documents (bill, passport, registration, etc). That's the part that's a problematic part of Braintree. Review collected by and hosted on G2.com.

Ease of use, friendly and intuitive design Review collected by and hosted on G2.com.

Sales chart not the same as the close batch reports Review collected by and hosted on G2.com.

Searching for transactions, refunding, editing recurring payments etc.. Review collected by and hosted on G2.com.

Some chargeback results are not communicated properly,

Chine UnionPay is not supported Review collected by and hosted on G2.com.

Customer support was awesome. Once the API was properly understood, it was super flexible and easy to use. Review collected by and hosted on G2.com.

It took a bit of work to use the API and get it to work properly with our processes. There is a learning curve, its not quite plug and play. Review collected by and hosted on G2.com.

The staff at Braintree is extremely responsive and well informed. Initially I had no intention of using Braintree but my interaction with their sales managers and technical support made it an easy choice. Review collected by and hosted on G2.com.

There is nothing that comes to mind as a negative experience. Through various businesses I've dealt with many payment services and Braintree definitely ranks at the top of my list for e-commerce sites. Review collected by and hosted on G2.com.

Has support for multiple programming languages (ruby, php, python, java, .net...) great documentation, did not take too much reading to understand how to implement. Makes subscription as well as one time transactions easy to understand. Review collected by and hosted on G2.com.

No complaints, but we're not finished implementing. Review collected by and hosted on G2.com.