Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Braintree Marketplace is great!"
4.5/5
What do you like best about PayPal BrainTree?

We used Braintree's Marketplace product, and it was perfect for us. There's no extra charge when paying one person, and you can easily keep a portion of the transaction in your own Merchant Account. Not to mention that the support was super helpful on a number of occasions. Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

There are some features that I wish Marketplace had like allowing you to pay multiple sub-merchants on on transaction. It also wasn't very simple to track the income of different sub-merchants in the dashboard. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Unless you want to accept Paypal, just use Stripe"
0.5/5
What do you like best about PayPal BrainTree?

I think the only reason I would use Braintree is if I wanted to accept Paypal payments. Otherwise, everything about Stripe is better (from what I've experienced). Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

The documentation is not very straightforward. Neither is their user interface. Review collected by and hosted on G2.com.

Verified User in Internet
EI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Comprehensive payment solution for subscriptions and one-off transactions"
4.5/5
What do you like best about PayPal BrainTree?

Detailed documentation and client libraries for many languages / platforms. Easy to configure plans, plan add-ons, and discounts.

The admin interface is clean and provides fairly comprehensive reports. Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

Documentation does not exist for HTTP API, only client libraries. No API exists to create plans, add-ons, or discounts - must be created through the admin interface. Currently no client library for Go. Review collected by and hosted on G2.com.

Ariel Jr S.
AS
Ariel Jr S.
Instructor
Information Technology and Services
Small-Business (50 or fewer emp.)
"My Review"
5/5
What do you like best about PayPal BrainTree?

Lots of payment supported channel like android pay etc. Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

Poor documentation for android sdk. Hope to have more examples on integration. Review collected by and hosted on G2.com.

Verified User in Higher Education
CH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Braintree is good, Stripe is amazing"
4/5
What do you like best about PayPal BrainTree?

What I really like about Braintree was the easy way to integrate with our Ruby on Rails App, and the concept they have called "payment_method_nonce" Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

We didn't find a good library to mock the calls to the Braintree in our test suite, at the end we ended using VCR + Webmock Review collected by and hosted on G2.com.

Elizabeth (Lizzie) S.
ES
Elizabeth (Lizzie) S.
Teaching Assistant (CS110, CS206)
Higher Education
Mid-Market (51-1000 emp.)
"Alright Payment System"
3/5
What do you like best about PayPal BrainTree?

Free to use, works with a lot of cards and payment services. Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

API documentation could have been better. Review collected by and hosted on G2.com.

Verified User in Internet
II
Verified User in Internet
Mid-Market (51-1000 emp.)
"Fully featured"
3.5/5
What do you like best about PayPal BrainTree?

Braintree is fully featured as a payment gateway. It has features that other large competitors do not have yet when we were integrating. Features such as ACH payments and international payments were not available when Stripe was initially launched. Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

It is not popular, therefore does not have as much support. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Good features and API"
4/5
What do you like best about PayPal BrainTree?

As a developer I appreciated all the features they provide and the well-documented API's available to integrate them. They provide nice client libraries in many languages and my experience with the Ruby client has been good. Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

Using the nice features and API amount to vendor lock-in. This is hard to avoid since there aren't any standards around some of these things. Review collected by and hosted on G2.com.

Brett P.
BP
Brett P.
Inside Sales Associate
Internet
Mid-Market (51-1000 emp.)
"Frequent User of Braintree at Prezi!"
3.5/5
What do you like best about PayPal BrainTree?

The interface is clean and allows me to quickly find the end user who is looking for a transaction from purchasing online. It helps keep track of all of our customers to effectively know who has been paying for what license. Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

It is difficult to navigate when you are looking at a customer profile. It is hard to refund the customer and ensure the subscription has been cancelled because you have to go to multiple pages to ensure the client does not get another charge to their card on file the next year. Review collected by and hosted on G2.com.

Ashlee A.
AA
Ashlee A.
Director of Ecommerce and Digital Marketing
Enterprise (> 1000 emp.)
"Braintree is Perfect for Customer Transaction"
4/5
What do you like best about PayPal BrainTree?

1) Customer Service - The customer service was exceptional. When we first started using Braintree we had a lot of questions and they had no problem with answering them all. It is hard to find good customer service anymore and I respect Braintree for putting in such an effort to achieve high customer service.

2) Ease of Use - The product was more than easy to use. This is an important feature for a payment platform to have. I have used a lot of different payment platforms and Braintree is one of the easiest I have ever used. Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

1) Set Up - Set up took a lot longer than expected and required more time than originally suggested. This caused a major set back which could have been detrimental to the company. However, Braintree worked to fix the problem asap.

2) Configuration with API - It took a long time to configure with the API and took even longer to figure out how it worked. Make sure to spend enough time working with the API and Braintree during the trial phase. Review collected by and hosted on G2.com.