--- title: Payoneer Reviews meta\_title: 'Payoneer Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 374 reviews by the users' company size, role or industry to find out how Payoneer works for a business like yours. aggregate\_rating: rating\_value: 3.2 review\_count: 374 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- ### Payoneer Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Payoneer, finding quick and secure fund transfers highly convenient. [(27 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1424750&qs=pros-and-cons#reviews) Users find Payoneer’s **easy payment processing** reliable and efficient, appreciating the quick transaction turnaround and low fees. [(16 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1425165&qs=pros-and-cons#reviews) Users appreciate the **reliability of international payments** with quick transfers and local receiving accounts through Payoneer. [(15 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1423782&qs=pros-and-cons#reviews) Users value the **convenient payment processing** from Payoneer, enabling quick global transactions and easy local withdrawals. [(13 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1422849&qs=pros-and-cons#reviews) Users appreciate the **payment ease** of Payoneer, enjoying fast, secure, and convenient international transactions. [(10 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1424793&qs=pros-and-cons#reviews) Users are frustrated with the **high fees** associated with Payoneer, making transactions costly and inconvenient. [(20 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1423245&qs=pros-and-cons#reviews) Users face significant challenges with **poor customer support** , experiencing delays, contradictions, and a lack of accountability. [(20 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1424769&qs=pros-and-cons#reviews) Users criticize the **excessive fees** associated with Payoneer, finding them unreasonably high for transactions. [(18 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1424865&qs=pros-and-cons#reviews) Users often face **high payment fees** and account closure issues, leading to frustration with Payoneer's service. [(14 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1425077&qs=pros-and-cons#reviews) Users experience frequent **account blocking** issues and frustratingly poor support, leading to unresolved problems and wasted time. [(10 mentions)](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1422918&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Payoneer ##### 1. Ease of Use Users appreciate the **ease of use** of Payoneer, finding quick and secure fund transfers highly convenient. [ See 27 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1424750&qs=pros-and-cons#reviews) See Related User Reviews ![Valentina G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina G.") VG Valentina G. Mid-Market (51-1000 emp.) 4.0/5 "Intuitive and Efficient But Costs Could Improve" What do you like about Payoneer? I like how easy to use the app and desktop versions of Payoneer are. The availability of the Payoneer card in multiple countries is great. The app's i ![Luisa Fernanda U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luisa Fernanda U.") LU Luisa Fernanda U. Mid-Market (51-1000 emp.) 3.5/5 "Easy to Use with Great Support" What do you like about Payoneer? I think the platform is easy to use, and the options are clear and straightforward. Support is quick to respond and helpful when I need it. ##### 2. Easy Payments Users find Payoneer’s **easy payment processing** reliable and efficient, appreciating the quick transaction turnaround and low fees. [ See 16 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1425165&qs=pros-and-cons#reviews) See Related User Reviews ![Alexander S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander S.") AS Alexander S. Small-Business (50 or fewer emp.) 5.0/5 "Accurate Payments and Easy to Use—Everything Has Been Great" What do you like about Payoneer? Accuracy in times of payment and easy way to use ![Leonela P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonela P.") LP Leonela P. Mid-Market (51-1000 emp.) 3.5/5 "Easy to Use and Get Paid, but Payment Fees Feel High" What do you like about Payoneer? ease of use and ease of receiving payments ##### 3. International Payments Users appreciate the **reliability of international payments** with quick transfers and local receiving accounts through Payoneer. [ See 15 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1423782&qs=pros-and-cons#reviews) See Related User Reviews ![Ahmad W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmad W.") AW Ahmad W. Enterprise (\> 1000 emp.) 5.0/5 "Reliable International Payments with Fast Bank Withdrawals and Helpful Tracking" What do you like about Payoneer? Reliable for receiving international payments with local receiving accounts, quick withdrawals to bank, and useful tracking for incoming transfers. ![Sabri S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabri S.") SS Sabri S. Small-Business (50 or fewer emp.) 3.5/5 "A workable international payment solution with potential for improvement" What do you like about Payoneer? When there aren't many other options for accepting foreign payments, Payoneer can be helpful. ##### 4. Payment Processing Users value the **convenient payment processing** from Payoneer, enabling quick global transactions and easy local withdrawals. [ See 13 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1422849&qs=pros-and-cons#reviews) See Related User Reviews ![Ahmad W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmad W.") AW Ahmad W. Enterprise (\> 1000 emp.) 5.0/5 "Reliable International Payments with Fast Bank Withdrawals and Helpful Tracking" What do you like about Payoneer? Reliable for receiving international payments with local receiving accounts, quick withdrawals to bank, and useful tracking for incoming transfers. ![Alexander S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander S.") AS Alexander S. Small-Business (50 or fewer emp.) 5.0/5 "Accurate Payments and Easy to Use—Everything Has Been Great" What do you like about Payoneer? Accuracy in times of payment and easy way to use ##### 5. Payment Ease Users appreciate the **payment ease** of Payoneer, enjoying fast, secure, and convenient international transactions. [ See 10 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1424793&qs=pros-and-cons#reviews) See Related User Reviews ![Leonela P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonela P.") LP Leonela P. Mid-Market (51-1000 emp.) 3.5/5 "Easy to Use and Get Paid, but Payment Fees Feel High" What do you like about Payoneer? ease of use and ease of receiving payments ![Dirk W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dirk W.") DW Dirk W. Mid-Market (51-1000 emp.) 5.0/5 "Fast, Secure International Payments with Payoneer" What do you like about Payoneer? What I like best about Payoneer is that it makes receiving international payments from contractors or other Payoneer users fast and secure and really ### 5 Cons or Disadvantages of Payoneer ##### 1. High Fees Users are frustrated with the **high fees** associated with Payoneer, making transactions costly and inconvenient. [ See 20 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1423245&qs=pros-and-cons#reviews) See Related User Reviews ![Valentina G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina G.") VG Valentina G. Mid-Market (51-1000 emp.) 4.0/5 "Intuitive and Efficient But Costs Could Improve" What do you dislike about Payoneer? The fees on Payoneer are a bit high. There are platforms with more accessible fees, particularly when it comes to withdrawal costs, exchange rates, an ![Hatem D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hatem D.") HD Hatem D. Small-Business (50 or fewer emp.) 0.0/5 "The worst platform ever, completely unreliable." What do you dislike about Payoneer? ك Everything is bad. First, they close accounts even without using them. The fees are extremely high. The customer service is the worst ever. The fina ##### 2. Poor Customer Support Users face significant challenges with **poor customer support** , experiencing delays, contradictions, and a lack of accountability. [ See 20 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1424769&qs=pros-and-cons#reviews) See Related User Reviews ![Yannick A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yannick A.") YA Yannick A. Small-Business (50 or fewer emp.) 0.0/5 "Terrible service, no ownership, and massive refund delays" What do you dislike about Payoneer? I have six open support cases for the same unresolved issues, showing a complete lack of ownership and internal coordination. A payment made on 9 F ![Hatem D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hatem D.") HD Hatem D. Small-Business (50 or fewer emp.) 0.0/5 "The worst platform ever, completely unreliable." What do you dislike about Payoneer? ك Everything is bad. First, they close accounts even without using them. The fees are extremely high. The customer service is the worst ever. The fina ##### 3. Excessive Fees Users criticize the **excessive fees** associated with Payoneer, finding them unreasonably high for transactions. [ See 18 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1424865&qs=pros-and-cons#reviews) See Related User Reviews ![Valentina G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina G.") VG Valentina G. Mid-Market (51-1000 emp.) 4.0/5 "Intuitive and Efficient But Costs Could Improve" What do you dislike about Payoneer? The fees on Payoneer are a bit high. There are platforms with more accessible fees, particularly when it comes to withdrawal costs, exchange rates, an ![Hatem D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hatem D.") HD Hatem D. Small-Business (50 or fewer emp.) 0.0/5 "The worst platform ever, completely unreliable." What do you dislike about Payoneer? ك Everything is bad. First, they close accounts even without using them. The fees are extremely high. The customer service is the worst ever. The fina ##### 4. Payment Issues Users often face **high payment fees** and account closure issues, leading to frustration with Payoneer's service. [ See 14 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1425077&qs=pros-and-cons#reviews) See Related User Reviews ![Yannick A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yannick A.") YA Yannick A. Small-Business (50 or fewer emp.) 0.0/5 "Terrible service, no ownership, and massive refund delays" What do you dislike about Payoneer? I have six open support cases for the same unresolved issues, showing a complete lack of ownership and internal coordination. A payment made on 9 F ![Hatem D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hatem D.") HD Hatem D. Small-Business (50 or fewer emp.) 0.0/5 "The worst platform ever, completely unreliable." What do you dislike about Payoneer? ك Everything is bad. First, they close accounts even without using them. The fees are extremely high. The customer service is the worst ever. The fina ##### 5. Account Blocking Users experience frequent **account blocking** issues and frustratingly poor support, leading to unresolved problems and wasted time. [ See 10 mentions ](https://www.g2.com/products/payoneer/reviews?filters%5Bsentiment_snippet%5D=1422918&qs=pros-and-cons#reviews) See Related User Reviews ![Yannick A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yannick A.") YA Yannick A. Small-Business (50 or fewer emp.) 0.0/5 "Terrible service, no ownership, and massive refund delays" What do you dislike about Payoneer? I have six open support cases for the same unresolved issues, showing a complete lack of ownership and internal coordination. A payment made on 9 F ![Hatem D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hatem D.") HD Hatem D. Small-Business (50 or fewer emp.) 0.0/5 "The worst platform ever, completely unreliable." What do you dislike about Payoneer? ك Everything is bad. First, they close accounts even without using them. The fees are extremely high. The customer service is the worst ever. The fina ## Top-Rated Alternatives [ ![PayPal Payments](https://images.g2crowd.com/uploads/product/hd_favicon/6257a9c028b45bdc1f1ca9725d6e214c/paypal.png "PayPal Payments") PayPal Payments 4.4/5(2,748) ](https://www.g2.com/products/paypal/reviews) [ ![Tipalti](https://images.g2crowd.com/uploads/product/hd_favicon/8b734965fa74873a977ac575367958dd/tipalti.svg "Tipalti") Tipalti 4.5/5(419) ](https://www.g2.com/products/tipalti/reviews) [ ![GoCardless](https://images.g2crowd.com/uploads/product/hd_favicon/f389918c425e74c0dc830a65b379d521/gocardless.svg "GoCardless") GoCardless 4.6/5(321) ](https://www.g2.com/products/gocardless/reviews) [ View All Alternatives ](https://www.g2.com/products/payoneer/competitors/alternatives) ![Yván B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yván B.") YB Yván B. Software Translator Translation and Localization Small-Business (50 or fewer emp.) 3/2/2026 "Effortlessly Manage Global Payments, Needs Better Support" 4/5 What do you like best about Payoneer? I use Payoneer to consolidate global earnings, and I love that it allows me to receive multi-currency payments from various companies and marketplaces into one secure account. I appreciate its ability to eliminate high wire fees and solve currency conversion hurdles. The feature that stands out to me is the ability to receive global payments locally and access funds instantly via my Payoneer Mastercard. Converting currencies in Payoneer is very practical for a global freelancer like me, enabling me to manage my funds strategically without requiring multiple bank accounts. It saves on fees with low 0.5% conversion fees, which significantly beats traditional bank markups. Additionally, setting up Payoneer was no problem, and I prefer Payoneer over PayPal. Review collected by and hosted on G2.com. What do you dislike about Payoneer? Customer service needs more communication channels beyond chat to resolve complex issues effectively and reduce frustratingly long wait times. They should offer a real-time status tracking to reduce frustrating support delays. Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? I use Payoneer to consolidate global earnings, eliminating high wire fees, solving currency conversion hurdles, and bypassing local bank restrictions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Valentina G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina G.") VG Valentina G. Patient Support Specialist Mid-Market (51-1000 emp.) 2/19/2026 "Intuitive and Efficient But Costs Could Improve" 4/5 What do you like best about Payoneer? I like how easy to use the app and desktop versions of Payoneer are. The availability of the Payoneer card in multiple countries is great. The app's intuitive platform allows me to use it without much complication. Setting up my account and submitting documents to withdraw money and request my card was a fairly easy process and has been useful across many jobs. I find the platform very easy to use, particularly when performing identity verification. I also like the accessible and concrete app guides. The initial setup was very easy, and the process of setting up account security and app submission was seamless for me. Review collected by and hosted on G2.com. What do you dislike about Payoneer? The fees on Payoneer are a bit high. There are platforms with more accessible fees, particularly when it comes to withdrawal costs, exchange rates, and receiving money from other platforms like Deel. I think Payoneer should consider the different price/value of USD in various countries to adjust their rates accordingly, so people in countries where the USD is valued higher don’t lose more money when withdrawing. Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? Payoneer solves the currency exchange issue by letting me keep payments in USD and use the Payoneer card widely. It's user-friendly, making setup, verification, and document submission easy. The app's guides are clear, and I appreciate the card's global availability. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Harold H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harold H.") HH Harold H. Art Director Mid-Market (51-1000 emp.) 4/14/2026 "Easy Mobile Experience, but Payer Creation Needs Smoother Guidance" 3.5/5 What do you like best about Payoneer? Payoneer is an easy to use app on mobile. The features are well deligned and you know exactly where to go when you need something Review collected by and hosted on G2.com. What do you dislike about Payoneer? The creation of payers is not an easy task, the instructions are not easy enough to follow and there is some friction that could be refined Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? When I need to get ayments from third parties from which I'm not a contractor but a freelancer, Payoneers is a great solution Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Fatma A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fatma A.") FA Fatma A. Freelance Translator Enterprise (\> 1000 emp.) 4/8/2026 "Best E-Payment Platform: Timely Payments and Regularly Added Methods" 5/5 What do you like best about Payoneer? Best e-payment platfrom I used so far. Timely payments and new payment methods added periodically. Review collected by and hosted on G2.com. What do you dislike about Payoneer? The conversion fees feel a bit on the high side. Customer support also tends to take a long time to respond, and sometimes it requires more than one follow-up to get an issue fully resolved. Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? It helps me receive payments from offshore clients, which saves a lot of time and makes the payment process much smoother. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Nicholas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas S.") NS Nicholas S. Manager, Channel Sales Strategy and Operations Enterprise (\> 1000 emp.) 4/27/2026 "Outdated System, Awful EOR Experience" 0.5/5 What do you like best about Payoneer? Nothing Review collected by and hosted on G2.com. What do you dislike about Payoneer? I had an awful experience using Payoneer as it was supposed to be our trusted advisor and employer of record in Spain. Everything was manual, which was frustrating. I currently use Deel for other EORs, and it is far better than this horrible tool. The onboarding process was too slow, and offboarding was terrible because they never responded to us. It feels like Payoneer is stuck in the past, relying on emails for everything. Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? Everything with Payoneer was manual. It took too long to onboard employees, and they never responded for offboarding. I find Deel is much better. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Raina G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raina G.") RG Raina G. Recursos humanos 8/7/2026 "Transform Currency, But With Limitations" 4.5/5 What do you like best about Payoneer? I like the constant status of all actions on Payoneer. Review collected by and hosted on G2.com. What do you dislike about Payoneer? nothing to declare at this moment, I have been using it for less than 1 month but I am liking it Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? Payoneer acts as an intermediary to receive payments from the company into my account and converts dollar deposits into reais. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Dirk W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dirk W.") DW Dirk W. Nutrition Specialist Hospital & Health Care Mid-Market (51-1000 emp.) 1/2/2026 "Fast, Secure International Payments with Payoneer" 5/5 What do you like best about Payoneer? What I like best about Payoneer is that it makes receiving international payments from contractors or other Payoneer users fast and secure and really easy to use once you get the hang of it. Having the Payoneer card is also very convenient for withdrawing money at ATMs. Review collected by and hosted on G2.com. What do you dislike about Payoneer? The only downside is that customer service can be a bit slow at times, but overall, I find it helpful and reliable. Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? Payoneer makes receiving international payments fast, secure, and simple. I can get paid from clients or contractors worldwide without complicated bank transfers. The Payoneer card, including the virtual card, makes accessing my funds easy, whether online, in stores, or at ATMs, saving me time and effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Juan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan G.") JG Juan G. Owner Small-Business (50 or fewer emp.) 3/18/2026 "Evolved With Our Growth and Made Multi-Currency Charging Easy" 5/5 What do you like best about Payoneer? With this app, I’ve been able to scale my business over the past three years. I’m grateful that it has evolved in ways that support our growth and let us charge in different currencies. Review collected by and hosted on G2.com. What do you dislike about Payoneer? What I dislike about Payoneer is mainly related to fees, transparency, and account reliability. Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? Safety payment method to charge customer in different countries, and bring the money converted to the local currently easily Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Syed K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed K.") SK Syed K. 12/5/2025 "Frustrating Experience with Payoneer Support" 0/5 What do you like best about Payoneer? Nothing they are just useless Review collected by and hosted on G2.com. What do you dislike about Payoneer? I have been a Payoneer customer since 2022 (Customer ID: 92519305). On October 19th 2025, Amazon sent me a payout of £387.93. Because my Payoneer account was closed a month earlier, the payment was rejected and supposedly “returned to Amazon”. Since then it’s been a nightmare: Payoneer says “we successfully returned the money to Amazon” (they even gave me chat reference 251012-002764). Amazon says “we never received anything back, the money is still with Payoneer/Deutsche Bank”. 50+ days, dozens of emails, screenshots shared, and still the £387.93 is in limbo. Both companies keep blaming each other and giving copy-paste replies. No escalation works, no one provides proof of transfer. This is not “a processing delay” – this is complete incompetence and zero accountability. I now have to waste more time complaining to FCA and Financial Ombudsman. Payoneer used to be reliable, but right now their customer service is useless when something actually goes wrong. Avoid if you can’t afford to lose money in their system forever. Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? They have not solved any of my problem Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vikas V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas V.") VV Vikas V. Software Consultant Computer & Network Security Small-Business (50 or fewer emp.) 11/25/2025 "Efficient Cross-Border Payments, Low Fees" 4.5/5 What do you like best about Payoneer? I really appreciate Payoneer's fee structure and the speed at which they process transactions. Once a payment is initiated, it only takes a couple of days for the money to be settled in the local bank account, and the whole process is seamless. I love how smooth it all is. The competitive low fees and quick turnaround time for settling payments are fantastic, especially when compared to other payment methods like wire transfers, which usually incur higher fees and longer processing times. Additionally, the transparent currency conversion and fee make financial planning clearer, and I find the customer support quite responsive and effective. Whenever I've had issues, they were resolved promptly. This efficient processing time is crucial for any business, ensuring that operations aren't delayed due to financial bottlenecks. Overall, Payoneer makes managing cross-border payments straightforward and reliable. Review collected by and hosted on G2.com. What do you dislike about Payoneer? I think Payoneer could reduce their fees further to make their service even more competitive. Currently, they primarily collect payments from business users rather than individuals, and there's extra scrutiny when collecting payments from non-business users. Their product Payoneer Checkout is only available to limited users. It would be great if it is expanded to more users. It's somewhat cumbersome as it requires sending a payment request instead of allowing easy, direct payment collections. Review collected by and hosted on G2.com. What problems is Payoneer solving and how is that benefiting you? I use Payoneer to collect cross-border payments efficiently, enjoying low fees and a quick turnaround compared to alternatives. It offers a smooth transaction process, transparent fees, and effective customer support, which are critical for my business operations. Review collected by and hosted on G2.com. 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