Making payments through Paymode-X is very easy. You simply send them a file with the payment information and they make the payment by check or ACH. Paymode-X houses the banking information for our vendors so I don't have to. They verify the validity of each vendor and bank information, so I don't have to. They provide good remittance details to vendors, so I don't have to. I can use Paymode-X as much or as often as I need to. I can future date payments. I can verify information on the Paymode-X website and can provide proof of payments to vendors when needed just by using their website. If the file I send to Paymode-X has an error, they alert me quickly as to what line has the error and give clear instructions on how to re-submit the file for payment processing. Review collected by and hosted on G2.com.
Like with many companies, customer support on the phone can be difficult to achieve; I believe this because everyone is busy. However, going through email or their portal works good. My customer service representative stays in contact with me regularly. Review collected by and hosted on G2.com.
