Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Transforms Payment Processes with Ease"
4.5/5
What do you like best about Paymode?

I really like Paymode's automation, especially in their AR and AP functions, which gives me a ton of time back in my day that I never used to have. I also find it very user intuitive and a useful spend of our software budget. The initial setup was very easy and didn't take as much time as expected. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Not a whole lot to dislike at the moment. I'm sure I'll find something, but as of now it's working fine. Review collected by and hosted on G2.com.

Marcie R.
MR
Marcie R.
"Efficient Automation, Some Vendor Connectivity Hiccups"
5/5
What do you like best about Paymode?

I really like the feature in payment that provides accessibility to either reject, resend the card payment, or send a reminder. It's a feature I appreciate. Paymode helps automate processes and makes my life more efficient. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I've had some issues with the connect activity of vendors to their correct payment vendors. Also, there are problems with some of the foreign payment naming conventions, and I currently have open tickets on those items. Review collected by and hosted on G2.com.

Atef F.
AF
Atef F.
Controller
Small-Business (50 or fewer emp.)
"Easy-to-Use Accounting Integration with Efficient Support and AI-Powered Payments"
4.5/5
What do you like best about Paymode?

Integration with the accounting software and easiness to use. Paymode is also a performing way of payment and has an efficient customer support team. AI enabled, it offers more advanced future for automatizing payments. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I would say the pricing for the usage is not much competitive comparing to other similar software. I would need to have a comparative analysis to support or cancel my answer. Review collected by and hosted on G2.com.

Jessica L.
JL
Jessica L.
Quality coordinator
Information Services
Enterprise (> 1000 emp.)
"Easy, Secure Payments and Organized Invoice Tracking"
3.5/5
What do you like best about Paymode?

how easy it is to use for electronic payments and the security. allows me to track all invoices in an organized way and its easy for everyone to use for their documentation Review collected by and hosted on G2.com.

What do you dislike about Paymode?

there is nothing I dislike about paymode so far as it has been very useful for both personal and professional matters when it comes to invoicing and auto-pay set up Review collected by and hosted on G2.com.

Amanda  J.
AJ
Amanda J.
Senior Operations Analyst
Small-Business (50 or fewer emp.)
"Paymode to automate processes"
5/5
What do you like best about Paymode?

I like paymode for its innovation in payments and a collaborative environment that supports growth, efficiency, and continuous improvement internally. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

At times, some processes at Paymode could be more streamlined, which may affect efficiency, but I believe this as an opportunity to suggest improvements. Review collected by and hosted on G2.com.

Elliot K.
EK
Elliot K.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy Payments and Faster Payroll, with Room to Improve Support"
3.5/5
What do you like best about Paymode?

it allows the business to receive payments in an easy to use format. we are easy to process payroll faster as well due to the efficiency of the program. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

there is nothing I dislike about pay mode. I have only had positive experiences using it since we started working with them. I would say the support could be a little better. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Easy to Navigate and Train On, Quick to Fix Issues"
3.5/5
What do you like best about Paymode?

EASY TO NAVIGATE AROUND AND TRAIN SOMEONE ON. IF THERE'S AN ISSUE THAT COMES UP, WE CAN USUALLY FIX IT PRETTY QUICKLY. EASY TO SETUP FOR NEW VENDORS AS WELL. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Sometimes the fee gets to be pricey for the amount of payments being processed. Also the customization abilities and settings are lacking and would like some upgrades Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"User-Friendly and Intuitive Platform That Listens to Client Feedback"
4.5/5
What do you like best about Paymode?

I find it to be very user-friendly and intuitive, which makes it easy to navigate and manage the payment process. It’s hard to find tech companies that fully incorporate client feedback into their platform Review collected by and hosted on G2.com.

What do you dislike about Paymode?

There are certain limitations that I feel like under the ability to use the platform. The ability to get in touch with customer service about specific issues are limiting. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Great Reporting and Payment Visibility That Saves Time"
4/5
What do you like best about Paymode?

I like the reporting and the visibility into payments. Processing checks, stuffing envelopes, and handling postage also saves time and money. Overall, I’m happy with most of Payless’s processes. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Vendor onboarding and the available payment options have been a sticking point for my vendors. Not having the ability to better support “our” vendors through that process is frustrating. I’m hoping this gets addressed, with a smoother and easier process in the future. Review collected by and hosted on G2.com.

Mohammed T.
MT
Mohammed T.
Process Lead Occupier Solutions
Real Estate
Mid-Market (51-1000 emp.)
"Streamlined, Secure Payments with Powerful Automation"
5/5
What do you like best about Paymode?

The best thing about Paymode is its ability to streamline payments securely while reducing fraud risk. It combines speed, automation, and strong compliance features, making it a powerful tool for businesses managing accounts payable and receivable.

Fast, secure payments: Paymode enables ACH and virtual card transactions, helping businesses get paid quicker than traditional checks.

Fraud prevention: With over $425 billion processed and no fraud incidents in two years, it offers strong protection.

Automation: Electronic invoicing and payment automation reduce manual work and errors.

Integration: Seamlessly connects with existing financial systems, making adoption easier.

Electronic remittance: Provides detailed remittance data in preferred formats, improving reconciliation and reporting.

User-friendly interface: Designed for ease of use, so finance teams can adapt quickly.

Regulatory compliance: Built-in compliance tools help businesses meet tax and payment regulations. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The main dislikes about Paymode are its complexity in setup, occasional cumbersome security requirements, and limited flexibility compared to newer competitors.

Complex setup process: Some businesses find onboarding and initial configuration more time-consuming than expected.

Cumbersome security steps: Frequent password changes and strict login requirements can feel inconvenient, even though they enhance safety.

Limited customization: While Paymode offers automation, users note fewer options for tailoring workflows compared to platforms like Tipalti or Yooz.

Integration challenges: Certain ERP or accounting systems may require extra effort to sync smoothly with Paymode.

Customer support delays: A few reviewers mention slower response times when troubleshooting issues.

Pricing transparency: Costs are often customized, which makes it harder for smaller businesses to predict expenses Review collected by and hosted on G2.com.