Amanda  J.
AJ
Amanda J.
Senior Operations Analyst
Small-Business (50 or fewer emp.)
"Paymode to automate processes"
5/5
What do you like best about Paymode?

I like paymode for its innovation in payments and a collaborative environment that supports growth, efficiency, and continuous improvement internally. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

At times, some processes at Paymode could be more streamlined, which may affect efficiency, but I believe this as an opportunity to suggest improvements. Review collected by and hosted on G2.com.

Elliot K.
EK
Elliot K.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy Payments and Faster Payroll, with Room to Improve Support"
3.5/5
What do you like best about Paymode?

it allows the business to receive payments in an easy to use format. we are easy to process payroll faster as well due to the efficiency of the program. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

there is nothing I dislike about pay mode. I have only had positive experiences using it since we started working with them. I would say the support could be a little better. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Easy to Navigate and Train On, Quick to Fix Issues"
3.5/5
What do you like best about Paymode?

EASY TO NAVIGATE AROUND AND TRAIN SOMEONE ON. IF THERE'S AN ISSUE THAT COMES UP, WE CAN USUALLY FIX IT PRETTY QUICKLY. EASY TO SETUP FOR NEW VENDORS AS WELL. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Sometimes the fee gets to be pricey for the amount of payments being processed. Also the customization abilities and settings are lacking and would like some upgrades Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"User-Friendly and Intuitive Platform That Listens to Client Feedback"
4.5/5
What do you like best about Paymode?

I find it to be very user-friendly and intuitive, which makes it easy to navigate and manage the payment process. It’s hard to find tech companies that fully incorporate client feedback into their platform Review collected by and hosted on G2.com.

What do you dislike about Paymode?

There are certain limitations that I feel like under the ability to use the platform. The ability to get in touch with customer service about specific issues are limiting. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Great Reporting and Payment Visibility That Saves Time"
4/5
What do you like best about Paymode?

I like the reporting and the visibility into payments. Processing checks, stuffing envelopes, and handling postage also saves time and money. Overall, I’m happy with most of Payless’s processes. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Vendor onboarding and the available payment options have been a sticking point for my vendors. Not having the ability to better support “our” vendors through that process is frustrating. I’m hoping this gets addressed, with a smoother and easier process in the future. Review collected by and hosted on G2.com.

Mohammed T.
MT
Mohammed T.
Process Lead Occupier Solutions
Real Estate
Mid-Market (51-1000 emp.)
"Streamlined, Secure Payments with Powerful Automation"
5/5
What do you like best about Paymode?

The best thing about Paymode is its ability to streamline payments securely while reducing fraud risk. It combines speed, automation, and strong compliance features, making it a powerful tool for businesses managing accounts payable and receivable.

Fast, secure payments: Paymode enables ACH and virtual card transactions, helping businesses get paid quicker than traditional checks.

Fraud prevention: With over $425 billion processed and no fraud incidents in two years, it offers strong protection.

Automation: Electronic invoicing and payment automation reduce manual work and errors.

Integration: Seamlessly connects with existing financial systems, making adoption easier.

Electronic remittance: Provides detailed remittance data in preferred formats, improving reconciliation and reporting.

User-friendly interface: Designed for ease of use, so finance teams can adapt quickly.

Regulatory compliance: Built-in compliance tools help businesses meet tax and payment regulations. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The main dislikes about Paymode are its complexity in setup, occasional cumbersome security requirements, and limited flexibility compared to newer competitors.

Complex setup process: Some businesses find onboarding and initial configuration more time-consuming than expected.

Cumbersome security steps: Frequent password changes and strict login requirements can feel inconvenient, even though they enhance safety.

Limited customization: While Paymode offers automation, users note fewer options for tailoring workflows compared to platforms like Tipalti or Yooz.

Integration challenges: Certain ERP or accounting systems may require extra effort to sync smoothly with Paymode.

Customer support delays: A few reviewers mention slower response times when troubleshooting issues.

Pricing transparency: Costs are often customized, which makes it harder for smaller businesses to predict expenses Review collected by and hosted on G2.com.

John Anthony H.
JH
John Anthony H.
Purchasing Manager
"Simple Vendor Payments with Versatility"
5/5
What do you like best about Paymode?

I like Paymode because it offers simplicity and ease of use for my vendors, which is crucial for seamless business operations. Its low fees are particularly attractive, as they make it enticing for vendors to join and become part of the Paymode community. The availability of a fee-less program further enhances its appeal by providing a basic level of service without additional costs, offering both my vendors and me versatility in managing payment receipts and processes. Additionally, Paymode's versatile payment system stands out as it provides my company options on how payments are sent, including the ability to pay vendors through EFT without incurring costly ACH fees. This flexibility in payment methods is invaluable for accommodating different vendor needs and preferences, and it enhances overall financial management efficiency. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I find the communication aspect when adding new vendors on Paymode problematic. It shouldn't be as challenging as it currently is, which could complicate or delay the process of onboarding vendors efficiently. Review collected by and hosted on G2.com.

Renee B.
RB
Renee B.
Small-Business (50 or fewer emp.)
"Streamlined Invoicing, Challenging Setup"
3/5
What do you like best about Paymode?

I like the user interface of Paymode because it is clean and modern, which makes people want to log in. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

There should be a way to have workflows be triggered before property is entered. The initial setup was painful due to not understanding how to set it up, and having some employees leave mid-implementation. Review collected by and hosted on G2.com.

Titi A.
TA
Titi A.
"Excited for Paymode's Potential Over Nexus"
4.5/5
What do you like best about Paymode?

I appreciate how Paymode facilitates real-time connections with vendors, making it easier to receive timely invoice updates and allowing vendors to track the processing of checks and ACH payments. I am particularly excited about the prospect of eliminating the issues we currently face with Nexus, especially in terms of approvals. The ability to receive real-time updates on vendors, such as address changes or where checks need to be mailed, is something I look forward to. Additionally, I expect that approval processes will flow more quickly and effectively through queues, streamlining operations significantly. The initial setup with Paymode was pretty easy, which is quite commendable as it ensures a smooth transition from Nexus Payables. Furthermore, the anticipation of improved efficiency and effectiveness, based on its performance and feedback I've heard thus far, contributes to my enthusiasm for starting with Paymode. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Nothing noted as of right now. Review collected by and hosted on G2.com.

Matthew C.
MC
Matthew C.
"Streamlined Invoice Management with Customizable Interface"
4/5
What do you like best about Paymode?

I appreciate how Paymode allows us to manage our data with accounting, particularly in tracking payments and facilitating easy and accurate payments to vendors. The platform's interface is another aspect I love; it's highly customizable, enabling me to highlight the details that are most important to my accounting needs. This level of customization provides the quick and easy access necessary for ensuring payment processes are accurate and successful. Additionally, the initial setup of Paymode was impressively smooth, which I found quite appealing. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I find looking at the DPA Number a bit confusing because it doesn't clearly show which property it is associated with. This makes it challenging to ensure payments are tracked correctly in reports. Adding the property code right after the DPA Number or in another column could improve clarity. Review collected by and hosted on G2.com.