Qutaiba M.
QM
Qutaiba M.
Customer Service Representative
Small-Business (50 or fewer emp.)
"Efficient B2B Payments with Easy Setup"
4.5/5
What do you like best about Paymode?

I use Paymode for Business to Business payments, including Accounts Payable, Accounts Receivable, and other transactions. It streamlines accounting and payments to different vendors in an efficient and automated process. I like the efficiency and the premium ACH feature. All our vendors and clients are already using Paymode, which makes transactions easier by completing them on one platform. I like everything about the platform. The initial setup was really easy with the assistance of the customer service AI. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I like everything about the platform, the customer service could be a little faster. Review collected by and hosted on G2.com.

CH
Chad H.
Mid-Market (51-1000 emp.)
"Efficient Invoicing and Approval with Stellar Support"
4.5/5
What do you like best about Paymode?

I really like the flexibility Paymode offers with the different approval trees, which has given us more visibility in our payment processes. The customer service is free, and I've had very few issues with it. The initial setup was pretty smooth even though we had a few issues at the beginning that were all worked out in the first couple of months. Overall, it's a pretty good product. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I have very issues with pay mode, nothing really at this point l. Review collected by and hosted on G2.com.

Kanchan C.
KC
Kanchan C.
Assistant Manager
Mid-Market (51-1000 emp.)
"Efficient Automation with Seamless Integration"
4.5/5
What do you like best about Paymode?

I love that Paymode offers secure and seamless automation for accounts payable, which reduces manual tasks like data entry, check processing, invoice matching, and reconciliation. This automation saves both human resources and time. I also appreciate that it's easy to integrate with many ERP systems, which improves the accuracy of information and avoids duplicate entries. The integration synchronizes invoice data and payment approvals, minimizing errors due to manual intervention. Additionally, Paymode makes onboarding effortless for vendors, facilitating easy and instant digital payments. Getting started with Paymode was simple, with no complexities involved. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I am very happy with Paymode. However, customer support response time can be explored for more satisfactory experiences. If it can be made faster, it would be great. Review collected by and hosted on G2.com.

Lynn J.
LJ
Lynn J.
St Acctg Mgr
Mid-Market (51-1000 emp.)
"Virtual Card Payment Returns Are Difficult and Not Timely"
2.5/5
What do you like best about Paymode?

Paymode processes my vendor payments online for our department . Paymode is easy for me to access and approve the vendor payments in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The past difficulties that have arisen with the devotions and with vendor payments on virtual cards and their return. Not timely or easily accomplished Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Effortless Payment Processing, Needs Wider Integration"
4/5
What do you like best about Paymode?

I use Paymode mainly for automated payments and digital reconciliation. I really appreciate how much it reduces paper, which makes filing invoices much easier because everything stays organized digitally. For me, the biggest advantage is how easy it is to use, and the initial setup process was straightforward and quick. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

It would be great if the platform integrated with more enterprise solutions. Aside from that, there are a few other glaring flaws. Even so, the product is really good overall. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Processing, Enrollment, and Remittance for Partners"
4/5
What do you like best about Paymode?

This has been a great method for our partners because not every managed service provider doesn't have to convince every customer to use a new payment system. For a partner seller, it can handle processing, enrollment, remittance which is meaningful to small businesses. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I was able to get some of my concerns around unexpected fees early when I spoke to them. I understand some people don't like the distinction between payment options. Review collected by and hosted on G2.com.

MO
Mark O.
Evp finance
Small-Business (50 or fewer emp.)
"Secure, User-Friendly Payment Processing That’s Easy to Learn and Train On"
4/5
What do you like best about Paymode?

The system provides secure payment processing. Most of the functions are intuitive and user-friendly, and it doesn’t take much effort to get comfortable using it. It’s also easy to train new users on the system. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

As far as payment processing, our vendors do not want to be charged to receive their payments. It has been a struggle getting them off of virtual cards. Also getting vendors set up on basic ACH has been difficult for some vendors. Review collected by and hosted on G2.com.

Michael l.
ML
Michael l.
Small-Business (50 or fewer emp.)
"Efficient Accounts Payable, Needs Better Vendor Onboarding"
4.5/5
What do you like best about Paymode?

I like Paymode for its ability to process invoices in a timely manner and its research capabilities, especially the vendor remittance reports. These features are helpful for tasks like draw requests and vendor reconciliation payments. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The vendor onboarding process is a bit of a hassle because not all our vendors are automatically targeted to all payment elections, with most defaulting to virtual cards. It would be better if our vendors had the freedom to choose their payment methods. Review collected by and hosted on G2.com.

Paige L.
PL
Paige L.
Accounting Manager
Small-Business (50 or fewer emp.)
"Efficient Payroll Management and Easy to Use"
4.5/5
What do you like best about Paymode?

I really like the ease of use of Paymode. Seeing the breakdown of each check and the ability to pull up your transactions is very valuable to me. As far as I know, the initial setup was extremely easy, and I've heard the onboarding process was very seamless. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Nothing to share at this time! Review collected by and hosted on G2.com.

KL
Kristina L.
"Streamlined Invoice Processing, Needs Better Job Coding"
4/5
What do you like best about Paymode?

I am excited about the Capture feature in Paymode and how it will reduce the number of invoices going into the exception queue. This means we'll spend a lot less time indexing invoices. Additionally, Paymode allows vendors to enter their invoices, which will speed up invoice processing. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Job coding can be improved. Perhaps have a section to enter job coding information in more detail. Review collected by and hosted on G2.com.