One of our B2B vendors used this service. At times, it can be really challenging to get information from B2B vendors for remittance details. Paymode makes it easier to collect payment and review details Review collected by and hosted on G2.com.

Paymode in the instance I leveraged was relatively simple in what you were able to access. Review collected by and hosted on G2.com.

Absolutely nothing. They essentially robbed us of thousands of dollars through a misunderstanding during the implementation process and then refused to even engage with our team when we tried to resolve the issue Review collected by and hosted on G2.com.

- Zero customer support

- Horrendous attitude from their team

- Shady business practices Review collected by and hosted on G2.com.

I love that Paymode-x emails me when there's an invoice that gets paid and its super easy to click through that email to read those details. Once i get those emails, the funds get deposited into my account by the next day. Review collected by and hosted on G2.com.

The only thing that i dislike about the way the details of the payment are shown on the dashboard is that i have to click on "view details" in order to find out which invoice got paid - i wish they just listed it on the dashboard page to make that process more efficient for me. Review collected by and hosted on G2.com.

I like the ability to receive ACH payments for customers and the fact that Paymode emails me when payment is sent. However, that is about the only good things I can say for Paymode. Review collected by and hosted on G2.com.

I find Paymode to be the most finicky and hard to navigate of all the payment processing services that we use. It is most definitely not our preferred payment method but is the only one that some of our customers use so... Review collected by and hosted on G2.com.

I like that our vendors can initiate payment on Paymode X, and we receive it within a day. I always receive remittance information from Paymode X, so I know how to apply the amount we receive. The process is seamless and faster than waiting for checks to come in the mail Review collected by and hosted on G2.com.

The main thing I dislike is the fees; they are costly. The website is easy to understand and easy to set up an account. It would be nice if it was easier to add multiple accounts that you want the ACH to be deposited into Review collected by and hosted on G2.com.

I use it for identifying the invoices that are being paid by each customer, and it is good it shows the details for each payment and it is a fast tool that help to save time. Review collected by and hosted on G2.com.

I have not found a way to download a batch or list of payment details or remittances in excel, so it would be faster for us to handle, as we receive some days several payments, so right now I need to click in each one to get the detail of invoices. Review collected by and hosted on G2.com.

Do not like anything. Can't get anywhere or things resolved. It should take hours on hold and 13 plus phone calls to have something resolved. Review collected by and hosted on G2.com.

Have been trying for almost a month with a phone call daily to have the account changed and the only people that can do is the vendor success team which don't have direct lines so the customer service who answers is pleasant but they can't help you. Terrible customer service. This is impacting out business and not acceptable. Review collected by and hosted on G2.com.

We used to have to wait 60 days to get paid from certain clients, but when they switched to Paymode-X that completely changed. We now get it in approximately 3 weeks. I also love the communication from Paymode-X letting me know a deposit is about to be made, as well as letting me know which invoices that includes. Review collected by and hosted on G2.com.

Initially I was told we would have to pay a fee to receive payments, which didn't work for us, but then they changed that so now we receive payments without cost. Review collected by and hosted on G2.com.

I don't have to drive to the bank and wait. I don't have to pick up checks at corporate. It's such a time saver and I don't have to worry about losing a check in the mail Review collected by and hosted on G2.com.

Nothing. I have found no downsides. Everything works well so far Review collected by and hosted on G2.com.

There is certainly a convenience factor to being paid via Paymode-x. The dashboard layout and reporting functions are clean, simple, and helpful for an overall view. Review collected by and hosted on G2.com.

Some of our customers use Paymode-X to process their payments, which then results in us having to pay a fee simply to receive funds via ACH. There is no way around the fee and it makes us far less likely to do business with customers who use Paymode-X as their payment processor. Review collected by and hosted on G2.com.