TS
Trevor S.
Branch Manager
Mid-Market (51-1000 emp.)
"Straightforward Interface with Flexible Payments and Strong Vendor Authentication"
4.5/5
What do you like best about Paymode?

Having vendor authentication and the ability to process several different payment methods makes things flow more efficiently. Pricing is reasonable as you get a premium product and the interface is straightforward. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

It does take time to learn the product to get as much out of it to justify the premium cost. That being said, there is an improved push of customer support which is helping resolve these issues. Review collected by and hosted on G2.com.

Adriano M.
AM
Adriano M.
Senior Staff Accountant
Mid-Market (51-1000 emp.)
"Paymode: Seamless ERP Integration and a Trusted Hub for AP Payments"
4.5/5
What do you like best about Paymode?

The ability to integrate with our ERP as well as access to our vendors for payments. The ability to know that Paymode can be our one true source for all our AP related questions is also an added bonus. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

There are some things that can be improved such as payment processing times, error handling, and bank validation for check payments to match our ERP system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy Payment Reports and Helpful Email Alerts"
4/5
What do you like best about Paymode?

you can print your payment report and that you are alerted by email whenever a payment is made to your company. then i know i can go and print the payment report. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

i wish i could also print the payment backup from paymode. the report does not give enough detail on to what the payment is for. i still have to reach out to the company to see what the payment is for. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Mid-Market (51-1000 emp.)
"Paymode Streamlines Payments with Clear Status Visibility"
4/5
What do you like best about Paymode?

Paymode streamlines the payment process, provides good visibility into payment status, and helps reduce the amount of manual follow-up needed. The interface is easy to navigate once you're familiar with it. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The interface could be more intuitive, and some tasks take more clicks than necessary. It can also take a little time to find certain features when you're not using the platform regularly. Review collected by and hosted on G2.com.

Alexandra K.
AK
Alexandra K.
Financial Controller
Mid-Market (51-1000 emp.)
"Easy-to-Use Interface That Streamlines Bill Payments with No Extra Fees"
4/5
What do you like best about Paymode?

Paymode was easy to use with a straightforward interface that streamlined the process of entering our credit card information to make a payment on an outstanding bill. There were no additional fees. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

From what I understand, paymode was unable to automatically process the virtual credit card that was sent from Ramp (our Payment processing provider) so I had to manually enter the details. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Efficient Payment Automation and Reliable Vendor Management"
4.5/5
What do you like best about Paymode?

I like that Paymode makes managing vendor payments and accounts payable processes easier for my team. It helps automate payments which reduces the need for manual adjustments and provides detailed information that is useful for reviewing payment batches. The platform has been reliable, ensuring payments are processed on time and correctly. We find it valuable for tracking payment statuses and diagnosing issues quickly. The automation features are also a huge plus, as they save time and improve accuracy in our processes. Additionally, the initial setup was very easy, which was great. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Nothing so far. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Seamless Invoice Management and Receivables"
4/5
What do you like best about Paymode?

easy to receive and send payments. I don't think I even realized I was using it because it was seamless. Managing invoices and payments is also seamless. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Paymode is not a known name, so there are concerns with using something like this other than direct bank transactions or paypal or other bigger brand names. Review collected by and hosted on G2.com.

Catherine P.
CP
Catherine P.
Accounts Receivable Manager/Accounts Payable Supervisor
"User-Friendly but Customer Support Needs Improvement"
3/5
What do you like best about Paymode?

I use Paymode for invoice indexing and approval routing. I appreciate that it automatically routes and saves images, which makes things a lot easier. It's a user-friendly platform, which is a big plus for me. I also like the email upload feature for when vendors have trouble uploading invoices. It's a helpful tool in those situations. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Customer service tickets are not well responded to. I have been told by CSR there is a limit on the time they are allowed at help on any certain ticket. Some tickets never get a response. Time limits on assistance or non-response. This leaves vendors frustrated with the platform. Not as smooth as expected. Review collected by and hosted on G2.com.

KG
Kathryn T G.
Business Analyst
Mid-Market (51-1000 emp.)
"Fast, Efficient Payments—But ACH Supplier Experience Needs More Customer Focus"
3.5/5
What do you like best about Paymode?

When it works it is easy, quick, and efficient. It’s easy to track payment history to vendors and estimated receipt dates. Makes getting payments out without having to stuff checks. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The constant focus on the bottomline at the expense of the customers and to the additional frustration of us the clients. There is an ambivalence to Basic ACH suppliers evident in the information provided them despite the fact that a favorable experience for them would heighten client loyalty. In the immediate future and long run. Review collected by and hosted on G2.com.

Adam K.
AK
Adam K.
Small-Business (50 or fewer emp.)
"Simplifies Invoice Processing, Needs Better Navigation"
3.5/5
What do you like best about Paymode?

I find Paymode valuable as it easily files, stores, and codes invoices. Searching for invoices is simple, making things easy to find. Issuing and approving payments is easy, and I no longer have to issue physical checks. I also appreciate that setting up vendors with Paymode is simple. Learning the software was relatively intuitive. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

When searching for payments in Paymode, especially the bank reconciliation reports, I have to re-run the report every time I click on a specific payment. I wish you could bounce back and forth. Review collected by and hosted on G2.com.