CS
Cindy S.
Mid-Market (51-1000 emp.)
"We have used Nexus for almost 20 years. We wouldn't use any other system."
5/5
What do you like best about Paymode?

It checks all the boxes: Ease of Use and Implementation, Flexibility, Workflow, Job Cost and Integration with MRI. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Would like the ability for Vendors to be able to select by invoice as to whether they want a VCard, ACH or Check. Review collected by and hosted on G2.com.

Benjamin M.
BM
Benjamin M.
Chief Executive & Principal Consultant
Small-Business (50 or fewer emp.)
"Nonstarter because of payment processing fees"
0/5
What do you like best about Paymode?

I only use Paymode-X because a vendor I work with requires that our business uses it to verify payment. The only redeeming thing about the experience is that we get a notification when a payment has processed. But that is hardly worth the high processing fees associated with using the service. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The high processing fees we have to cover on behalf of the client make Paymode-X something we're unlikely to use in any other circumstances. If there was a way for the customer to cover these fees on behalf of the vendor that would be ideal--since they are requiring this service rather than ACH or payment by check. Review collected by and hosted on G2.com.

Mary B.
MB
Mary B.
Columnist
Small-Business (50 or fewer emp.)
"An easy way to get paid!"
5/5
What do you like best about Paymode?

Payment goes right into my account each month. Notifications are helpful. A good system. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

No downsides. It's very easy to use and the documentation is helpful for accounting purposes. Review collected by and hosted on G2.com.

CL
Courtney L.
Small-Business (50 or fewer emp.)
"Best Payment Platform Our Company Uses"
5/5
What do you like best about Paymode?

Paymode allows us to see a payment up to a week before we receive it. A simple log-in every other day allows me access to see what is coming to us so that I don't have to reach out to the management company to see where the payment is. It also gives us insight of where most of our payments come from. It is one of the best platforms we use. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I really don't have any issues with Paymode- X. I would possibly enjoy a training seminar to see if I am missing out on any of the features. Review collected by and hosted on G2.com.

JM
Jeff M.
Sr Director of Finance
Mid-Market (51-1000 emp.)
"Paymode was a great resource to manage B2B Receivables"
4.5/5
What do you like best about Paymode?

One of our B2B vendors used this service. At times, it can be really challenging to get information from B2B vendors for remittance details. Paymode makes it easier to collect payment and review details Review collected by and hosted on G2.com.

What do you dislike about Paymode?

Paymode in the instance I leveraged was relatively simple in what you were able to access. Review collected by and hosted on G2.com.

Frederic C.
FC
Frederic C.
Mid-Market (51-1000 emp.)
"Horrible experience. Avoid at all costs"
0/5
What do you like best about Paymode?

Absolutely nothing. They essentially robbed us of thousands of dollars through a misunderstanding during the implementation process and then refused to even engage with our team when we tried to resolve the issue Review collected by and hosted on G2.com.

What do you dislike about Paymode?

- Zero customer support

- Horrendous attitude from their team

- Shady business practices Review collected by and hosted on G2.com.

JP
jamy p.
Owner
Small-Business (50 or fewer emp.)
"Very Reliable and Convenient"
5/5
What do you like best about Paymode?

I love that Paymode-x emails me when there's an invoice that gets paid and its super easy to click through that email to read those details. Once i get those emails, the funds get deposited into my account by the next day. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The only thing that i dislike about the way the details of the payment are shown on the dashboard is that i have to click on "view details" in order to find out which invoice got paid - i wish they just listed it on the dashboard page to make that process more efficient for me. Review collected by and hosted on G2.com.

Mischele P.
MP
Mischele P.
Accounting Department Manager
Mid-Market (51-1000 emp.)
"Works but I have used better."
3/5
What do you like best about Paymode?

I like the ability to receive ACH payments for customers and the fact that Paymode emails me when payment is sent. However, that is about the only good things I can say for Paymode. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I find Paymode to be the most finicky and hard to navigate of all the payment processing services that we use. It is most definitely not our preferred payment method but is the only one that some of our customers use so... Review collected by and hosted on G2.com.

SR
Shawn R.
Small-Business (50 or fewer emp.)
"Simple Easy Payments"
5/5
What do you like best about Paymode?

I like that our vendors can initiate payment on Paymode X, and we receive it within a day. I always receive remittance information from Paymode X, so I know how to apply the amount we receive. The process is seamless and faster than waiting for checks to come in the mail Review collected by and hosted on G2.com.

What do you dislike about Paymode?

The main thing I dislike is the fees; they are costly. The website is easy to understand and easy to set up an account. It would be nice if it was easier to add multiple accounts that you want the ACH to be deposited into Review collected by and hosted on G2.com.

Bertha H.
BH
Bertha H.
Sr AR Revenue Accountant
Mid-Market (51-1000 emp.)
"It is usefull but not as friendly as I would like it to be"
3.5/5
What do you like best about Paymode?

I use it for identifying the invoices that are being paid by each customer, and it is good it shows the details for each payment and it is a fast tool that help to save time. Review collected by and hosted on G2.com.

What do you dislike about Paymode?

I have not found a way to download a batch or list of payment details or remittances in excel, so it would be faster for us to handle, as we receive some days several payments, so right now I need to click in each one to get the detail of invoices. Review collected by and hosted on G2.com.