Paymo Reviews & Product Details

The accessibility to the Widget is great! I can easily track time from my desktop bar without having to open a new window tab every time. Review collected by and hosted on G2.com.

I dislike that the web page can be difficult to navigate. It is not inherent where things are. Also, when you need to add an individual project to track time to, you cannot do this in the widget, you have to open a webpage. You can only track time for something that you have already tracked time for without having to open a webpage. Review collected by and hosted on G2.com.

I love Paymo's UI and its ability to track time and create and send invoices to clients. I sometimes manage my tasks there too and it's been an incredible experience to organize and work with Gantt Charts. Review collected by and hosted on G2.com.

I would like to see the invoicing tools more expanded and implemented with new features such as adding different billing options. Review collected by and hosted on G2.com.

As a consultant, contractor, business owner - whatever type of work I'm doing I need to track time, projects, tasks, do billing and have clients pay online - Paymo does all this and does it well. I've been able to replace three other paid services (billing, project management and time tracking) with this one service, which does all three as well or better. Review collected by and hosted on G2.com.

Nothing comes to mind, really. Can we get a dark theme? Review collected by and hosted on G2.com.

There are different layouts on how you can view your projects. There is the list, table, board, and calendar layouts. Review collected by and hosted on G2.com.

I dislike how confusing it is and it is difficult to use. Compared to Click-Up, it doesn't connect tasks well. I'm not sure if even that feature is available because I tried looking for it, but haven't found it yet. In Click-Up, you could see when the task before your task has been completed or not, which then it would tell you that you can start your task now. I wish it had a feature like that. If the person who created the task forgets to add in the deadline, then I would never see that task on my dashboard. I have to go searching for it among the many pages. Review collected by and hosted on G2.com.

I've been using Paymo for my business project management, CRM and accounting for 2 years now. 

What I can say is it's been a lifesaver in many business management areas, beside project management.

With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver!

One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time!

Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task.

It's brilliant.

Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis with your clients.

I've previously used Asana, Trello, Basecamp, Zoho Projects, Teamwork and NONE of them were enough to cover my freelance business management needs.

When I signed up for Paymo's free trial, I knew it was the one. Paymo does exactly what my freelance business needs it to do, and exactly the way it should do it and it gets even better.

With even better features and improvements on their roadmap, I can bet this tool is going to beat all the competitors out there.

The last but not least - my clients love it, and Paymo customer support is so easy to reach and a pleasure to deal with. Review collected by and hosted on G2.com.

I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap.

Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :) Review collected by and hosted on G2.com.

Everything. When I started using Paymo (2015) I really needed a timer since I deal with a variety of clients. It was easy to use, and very intuitive for my needs. It wasn't until I started to poke around all the other features that I realized this little app is amazing. I get to use it with my team (remoters) and am able to edit just as easily. But if I had to chose one thing I like the best, it's the price! That's a lot of awesomeness for such a little price. I hope that doesn't give these guys any ideas! Review collected by and hosted on G2.com.

Nothing about this app. Not sure how many words I need... Review collected by and hosted on G2.com.

After years of using project management software for both myself and companies I've worked for, I found the right tool for the job for my personal, small business as a marketing coach and online entrepreneur.

Until I build a team, I'm using Paymo for myself, and other tools are not always price-sensitive for a solo user. I appreciate that Paymo provides an option to pay for one user until I'm ready to grow.

A particular feature I was looking for was the option to view all projects on a single Kanban board. In the rare case that I found this option, it was a significant upgrade to acquire. But Paymo offers this and it's super easy to use!

Other features I love:

- Time-tracking/timesheet: Visual representation of where my time goes. I use the in app timer every day.

- Flexible viewing options: I can easily switch between list, table, board, and gantt views, with easy to use filters that allow me to see exactly what I want. No custom reports or views need created - which can be time-consuming and inflexible (enterprise tools).

- Note: The user experience of the Gantt chart was also what I was looking for. It is drag and drop and allows you to adjust your timeline from within the view.

- There's so much to love about Paymo! And that is saying a lot coming from someone who has researched and used as many tools as I have - including enterprise solution, Workfront. It’s definitely worth giving a try. Review collected by and hosted on G2.com.

- I would like to be able to invite users as reviewers to my account. Right now, if I want a coaching client to be able to view tasks in Paymo, I have to add them as a new, paid user.

- The name! Whenever I tell people about Paymo they assume I'm talking about a financial app, not a project management tool. I would hate for this to hinder such a wonderful tool in the marketplace!

- I would like to receive in-app reminders about work that is due. I have Paymo synced to my calendar and I receive email reminders, but it would be better for me if the app sent push notifications. Review collected by and hosted on G2.com.

Paymo is not too much, not to little. It's everything I need in one place. I can manage projects with freelancers, track everybody's time, and easily bill those hours. It's also super easy to use, so there wasn't an enormous learning curve. Review collected by and hosted on G2.com.

I thought the in-app discussions would be a clean way to communicate with freelancers, rather than have a ton of email threads to dig through, but it turned out to be really awkward when we tried it. It might work better for larger teams, but for me it wasn't right. Review collected by and hosted on G2.com.

Paymo does a fantastic job first and foremost at tracking time and tasks across clients and projects. The desktop timer is best in class and makes it very easy to add an ad-hoc task or select from existing tasks (including a quick way to select recently tracked tasks as often those are used most). With the time tracking setup, it is very easy to bill only unbilled time and expenses (tracked in Paymo) for each client in a fast and efficient way and even push those invoices into Quickbooks Online. These features are what drew me into Paymo when I started using Paymo more than 9 years ago as I began my freelancer career.

In addition to the fantastic time tracking and invoices, Paymo does a solid job on basic project management. I was able to grow into these features as I went from freelance to having a small agency team. Paymo's tools are intuitive mostly and make growing into the system very easy. Using a traditional client / project / task relationship, makes onboarding easy and efficient compared to some PM software that requires more setup due to being able to PM for everything, not just client relationships / standard agency use like ours and trying to offer more powerful flexibility than Paymo.

The Kanban board view is great with custom workflow statuses and having a dedicated view for my tasks vs the team's tasks makes things easy to swap back in forth between my PM hat and other work. Priority and due date options make it easy to prioritize things as needed. Also the quick budget estimate reminder notification is a nice way to prevent overages on task time or project costs without having to do much. Lastly, the recurring tasks is a nice feature for monthly maintenance we do for clients.

A cool feature is live, dynamic reports that can be shared as static links to clients so if a client is every worried about hours, the client can click the link at anytime and see where they stand in terms of hours. Likewise, we use this function to bill for contractors' time.

Lastly, Paymo is very affordable and we can easily add contractors as needed without a large overhead. We can pay month to month without any long term contract. It has never gone down and support has always been fantastic. The value we have gotten out of it over the years is top notch and we have no regrets. It has tremendous value if it meets you or your company's needs. Review collected by and hosted on G2.com.

While Paymo makes things for easy for Project Management with its basic client / project relationships, this does make it less flexible for say internal projects or as CRM. Since every project must be assigned to a client, you have to make a faux client for use internally. Likewise, while you can create custom Kanban workflows (say for a sales pipeline), the Kanban view is not easy to ready as it shows all of your workflows on one screen, ie. I see our dev workflow followed by our CRM workflow below it and its just too much information to be useful.

Additionally, Google Drive integration is great, but it always asks us to verify permissions over and over each time we add new files to a task. This only takes 2 extra clicks, but gets tiresome and keeps us from using Drive within Paymo. Luckily, Paymo is generous with space on uploading files directly to their system so it was a huge deal over the years.

Another area we struggled with as projects grew is having a good financial view of whats going on with projects at a quick glance in the project itself while the project is in execution. While Paymo tracks each user's cost vs your rate to clients (so it can determine project profit theoretically), it doesn't present this in an easy way. It is buried far into reports which while can be emailed, doesn't put it front and center as you work through a project. For example, some PM software has bar graphs within the project so you can see your expected profile vs actual profit based on hours worked, same with time, etc. To be fair to Paymo, very few of the cheaper PM options out there have this capability.

A few more things we had a hard time with on the PM as our team grew above 5 people. First off, there is not an easy way to convert an email into a task. Some systems use a team inbox alias so something like support@example.com would create a task when emailed or others have Gmail add-ons for converting emails to tasks. While other PM software actually puts your own inbox in the PM software itself to convert emails to asks. This is important to have for efficiency and less errors. In addition, Paymo's lack of a client portal has left us to organize things more or less from email with clients compared to some other PM software. Also task dependencies can be set using their Gantt chart, but not within Kanban or actual tasks preventing users from starting a task when they shouldn't, etc. Lastly, Paymo is one of the only small PM software choices with resource allocation planning for users, but we could never get this to work with the ghost booking. It just never seemed intuitive to us. Review collected by and hosted on G2.com.

I use Paymo to manage: time, tasks, projects, clients, create time reports, look at my week/month/year statistics. It works great with RTL language.

During the day I use a desktop app timer, that counts time spent for all my tasks.

When I work outside the office I use a mobile app.

Everything is completely synchronized, thus I never loose time. Review collected by and hosted on G2.com.

Paymo has important features I could find useful for me like the Gantt Chart, but for extra money.

I prefer not to pay since I don't find it necessary right now. Review collected by and hosted on G2.com.

Paymo works well for our small business. It is reliable, easy to use and produces great reports and invoices. It makes time tracking a breeze and our detailed time reports means clients know exactly what we are billing for. Review collected by and hosted on G2.com.

In general, you do have to be disciplined to remember to "clock in" and "clock out" if you want to keep accurate records. But they make it quite easy (we use Macs for all our work). Monthly billing could be more automated -- but that's more of a wish than a dislike. Review collected by and hosted on G2.com.

Paymo manages to be fully featured and yet simple to use. It has also steadily evolved since the early days and I never have to worry that it's going to simply disappear on me one day. The support team is responsive and knowledgeable and their feature set perfectly meets my time tracking needs. Review collected by and hosted on G2.com.

I wish there was a more robust reporting option for income and invoicing. Right now I don't use the invoicing feature at all because I find it's too clunky. Review collected by and hosted on G2.com.

Excellent Time tracking facilities, Project Management features & Quickbooks integration. Review collected by and hosted on G2.com.

No current external user access for projects. Mobile app whilst excellent could do with a little more functionality to bring it inline with the website experience, but as a simple time tracking application works flawlessly. Review collected by and hosted on G2.com.

Easy invoicing, ability to track time, manage team, manage projects. Everything it has been thought through and it's connected. It feels like an ecosystem when you're using the platform. The design is very intuitive and I love the continuity. Here and there I think it could have been made more modern, but it is nothing to complain about honestly. Review collected by and hosted on G2.com.

It doesn't have native MacOS and iPhone Application, except for the ones that track the time, but they are a pain in the ass to use and I never use them. Very bad UX, and VERY limited functionality. Also, I would love to have more features for the financial department. Right now, the platform is a little limited compared to other systems who are specialized in bookkeeping. Review collected by and hosted on G2.com.

Paymo has the perfect amount of complexity for us. Not too much, not too little... it's just right. I love that I can assign projects and then view my resource allocation in the Team Scheduler. I also love that I can easily see the exact status of all our projects (by project lead or any number of things) and then drill into each project, each task, and as much detail as I'd like. I also like that, as a manager, I can use Paymo during my one on one meetings so that I can coach my team members effectively. Review collected by and hosted on G2.com.

There is very little to dislike, but if I were nitpicking, there are only two user types... Admins and Users. Sometimes we need a bit more visibility for our managers but not so much visibility that they are admins. But, there are workarounds and for the price, Paymo is amazing. Review collected by and hosted on G2.com.

Simple invoicing, time monitoring functionality, team management, and project management. All that was thought about and it is linked. When you're accessing the app it sounds like an ecosystem. The style is really intuitive and consistency is what I enjoy. I suppose it should have been rendered more functional here and there, but really there is little to worry about. Review collected by and hosted on G2.com.

It seemed to been the screen that would show as far times I would been working this weeks and their ripped it down so there is no way to fix it. There are therefore several apps that are much more significant. Review collected by and hosted on G2.com.