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Paymerang Reviews & Product Details

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Paymerang Overview

What is Paymerang?

Paymerang provides a streamlined invoice and payment automation platform that brings Accounts Payable (AP) departments into the modern age. Paymerang's platform saves AP departments thousands of hours annually, enhances visibility, increases accuracy, improves efficiency, and earns rebates while reducing paper, fraud risks, and operating costs.

Paymerang Details
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Product Description

Paymerang's award-winning electronic payables solution provides a simple, secure and profitable way to pay your vendors-saving clients hundreds of hours each year and reducing the risk of payment fraud. Paymerang processes billions in payments annually for clients from coast to coast in all verticals. Reclaim hundreds of hours a year for your finance team and refocus efforts to more strategic priorities like operational efficiency and financial controls.


Seller Details
Seller
Paymerang
Year Founded
2010
HQ Location
Richmond, Virginia
Twitter
@paymerang
267 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®

Anthony B.
AB
Overview Provided by:

Recent Paymerang Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Very efficient and user-friendly platform!"
We use Paymerang for invoice automation and for payment automation. Invoice automation removes the need to collect manual signatures, now everythin...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Paymerang Payment"
The website is user friendly. It has everything you need to check on the status of payments that are issued. The customer service is great, very...
Kristin A.
KA
Kristin A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Paymerang has made our life easier"
Customer service is beyond stellar. Our implementation specialist follows up with us and makes sure our experience meets our expectations.
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Paymerang Media

Paymerang Demo - Invoice Automation
Our invoice automation solution empowers businesses with AI and machine learning to save time in approving accuracy and visibility across the organization.
Paymerang Demo - Payment Automation
Our workflows give you instant access to all invoices and approval statuses.
Paymerang Demo - Payment Automation
Our award- winning Payment Automation solution allows businesses to go electronic and become more efficient through automation of the entire payment process, from secure vendor enrollment to payment delivery to reconciliation and follow- up.
Paymerang Demo - Invoice Automation
Get 80% of your time back with Paymerang's Invoice Automation Solution.
Paymerang Demo - Invoice Automation
Automatic routing with tiered approvals. Approved invoices post automatically to your ERP system.
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171 Paymerang Reviews

4.6 out of 5
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171 Paymerang Reviews
4.6 out of 5
171 Paymerang Reviews
4.6 out of 5

Paymerang Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PaymerangQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AW
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paymerang?

Paymerang is an excellent tool for virtually completely outsourcing the processing of payments to vendors. They optimize payment methods based on vendor acceptance, do all the work of processing credit card payments (manually entering through vendor portals, etc.), and coordinate issue resolution on vendor payment issues to where your team only becomes involved when necessary to solve the issue. Rebates achieved on vendor card payments for us exceed any payment processing and software subscription fees, making the solution net zero cost. Customer support is generally true to its "white-glove" marketing - they are pretty responsive and take care of a lot for you. We have a personal account relationship point of contact. It was very easy to integrate with Dynamics Great Plains and they provided all of the integration resources up front. We were up and running within a matter of weeks. Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

You must either setup a wire-pull relationship with your bank account, or come to an agreement with them about funding via ACH. If funding payment batches via ACH, they will not process the batches of course until your deposit has cleared. This can sometimes delay "urgent" payment processing and if payments need expediting we often simply do it internally instead of passing to Paymerang. Additionally, information about vendor payment methods is treated as proprietary - for example, there's no easy way to run a history report of vendors and payment method, or history of payment method. With card payments, there's no customer-facing indication of how Paymerang processes those - it's considered proprietary and part of the value of the platform, and you don't have visibility to that at the detail level. Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

Paymerang can free up a significant amount of time from staff who process payments by completely outsourcing. Additionally, they optimize vendor payment methods to what vendors accept in a way that optimizes your cashback and payment efficiency (instead of you or your staff having to perform this optimization). They also provide front-line payment issue resolution/support which can save your staff time solving an easy issue. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paymerang?

Prior to using Paymerang, we never felt like we had a great handle on which vendors were waiting for payment and where an invoice was in the approval process. Now, we can track the entire lifecycle of an invoice from receipt to payment, all online. It was, by far, the easiest software implementation I have ever been involved with and it was really easy for employees across all departments to learn and implement our new process. I have had several department heads go out of their way to tell me how much they love Paymerang. It's rare that we have problems, but when we do, I can quickly get help through the support desk or my dedicated specialist. Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

I wish the different portals flowed together a bit better. For example, if I want to see all the details (including payment) for a particular invoice, I first have to look it up in invoice automation and then look it up again in payment automation.

I also have to have separate logins for my approval role and processor role. Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

We can easily track payments online and don't have to worry about departments misplacing paper invoices. We are also cutting back on our hours spent on accounts payable and can use those hours for other tasks. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paymerang?

What I like most about Paymerang is taking the process of vendors out of our business office. We were previously issuing most payments via check, and now have the ability to via ACH and credit card as well without having to do a separate process for each payment type. In addition, we feel confident there is an additional level of fraud protection as we know Paymerang support is reaching out to our vendors to confirm payment information as well. It was incredibly easy to implement, and has been fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

The main downside i can think of is having to go to another system outside of our ERP for payment status information. I previously also had trouble being able to search for some vendor information, however, that has been resolved with prior updates. Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

Paymerang removes the burden of in-house check printing and provides multiple payment options for our vendors, Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paymerang?

Paymerang support team is incredible! I am new in my role as Director of Finance for a school, and I was nervous tackling a transition to an automated payment processor in the first quarter of my tenure. The transition was seamless and so easy to implement! We use Blackbaud for our financial system and it integrates well with Paymerang. Our vendors have been thrilled with the option of ACH and CC payments because we were formerly mailing checks. We process around 80-100 payables per week (98% of which are being processed through Paymerang). Vendors are paid fast and the process has enhanced our efficiencies and saved countless hours for us. Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

No complaints. We have been using Paymerang for about five months and we have not had any issues. Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

We were formerly printing, signing and mailing paper checks. Paymerang saves us hours of time each week. Review collected by and hosted on G2.com.

Rudy F.
RF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paymerang?

What I like about Paymerang is the invoice automation and ease of use. We have an email account that forwards all invoices directly to Paymerang. Paymerang reads the vendor, invoice number, invoice date and amount owed. This helps with the accuracy of records. The AP Department can then send out the invoices to the exact people that need to approve them.

Importing the completed invoices into Veracross is simple. A CSV file is created and we can then upload the invoices to the AP Ledger. Once we have completed our AP process we then can send a file back to Paymerang for payment.

Paymerang payment is fantastic. We no longer have cut checks and mail them out. Vendors can received their payments quicker if they sign up for ACH or Credit Card.

WIth a weekly wire to Paymerang our bank reconciliation is much quicker as well. Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

There should be automated emails sent back to the AP Department if an invoice has been rejected by an assigned approver.

Invoices uploaded should be catergorized under a vendor by date. Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

We were able to consolidate AR and AP responsibilities with invoice and payment automation. Review collected by and hosted on G2.com.

KB
office manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paymerang?

Paymerang combines all of our payments into one easy charge. They take care of all the individual transcations instead of us having to reach out to multiple different companies! It is such a timesaver! We also earn quarterly rebates! Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

The only thing I dislike is how long it takes to log in because we have to verify by phone however it does keep our account secure Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

Paymerang saves time and also reaches out to each company to find the useful way to make payments ( ach, check or card). Review collected by and hosted on G2.com.

SC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paymerang?

This is the best way to make sure all policys and approvals are kept in accordance with your company. Paperless is great and the time saved is wonderful. Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

Need more notices of invoices to approve. Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

They are working on making the deaprtment codes optional on some of our accounts due to our reporting. They are only waiting for our Sage rep to give us suggestions on how to solve this. Sarah our rep is super when it comes to helping us. Review collected by and hosted on G2.com.

CJ
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Paymerang?

I'm the CFO of Nycom and our company has grown significantly over the past 3 years. Our number of AP invoices has continued to climb, but I have not had to add significant resources in our Operating Plan on the AP side to handle the growth. Paymerang has helped us to scale and I'm really happy with the service. I waited about a year to go through implementation, but I should have moved sooner. Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

I wish we didn't always have to send a weekly wire with the funds. If you are already paying vendors ACH, there should be a faster and seamless way to have them paid via ACH as well (not by check first). This slows the process down.

Overall, Paymerang is a great technology solution to a modern problem. I would implement time and time again. Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

We've grown significantly and I haven't had to add multiple resources to my team. I love how Paymerang does the customer follow ups as well. Review collected by and hosted on G2.com.

Sharon T.
ST
Assistant Director of Business & Finance
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Paymerang?

Implementation really did only take 2 weeks, it was amazing. Customer Support is very responsive when we have questions. Loading payments and funding is a breeze, it is saving our accounts payable clerk hours. We generate payment file, load to Paymerang and it is done. Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

We have had a hiccup or two with a couple vendors, but Paymerang has been working those out. Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

We were still printing and mailing checks for all AP payments. Several of our vendors where wanting ACH payments which Paymerang gave us the ability to do. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Paymerang?

We use Paymerang for invoice automation and for payment automation. Invoice automation removes the need to collect manual signatures, now everything is digital signature with a digital trail. Payment automation removes the need to mail out physical checks. Clients even like it better, because of the option to be paid via ACH or Check. Business simplified! Review collected by and hosted on G2.com.

What do you dislike about Paymerang?

Previously you had to input your 6-digit text code every 2 hours or so when using Paymerang to stay logged in. But that's since been fixed, so now it's only once a day need to authenticate on my desktop. Review collected by and hosted on G2.com.

What problems is Paymerang solving and how is that benefiting you?

It removes the need to mail out physical checks to vendors. It also removes need to collect manual signatures. Review collected by and hosted on G2.com.