I find Paylocity very effective for fixing issues like holiday dates on employee time cards. I also appreciate that Paylocity assists in a timely manner, and most managers are very knowledgeable of the software. The initial setup of Paylocity was very easy. I would rate it a 10 out of 10 because it is fairly easy to use. Review collected by and hosted on G2.com.

At times, especially during payroll periods, there is a sense of urgency that Paylocity fails to connect with for timely communication. It would be better to have more managers on standby during these times to assist with any questions. Review collected by and hosted on G2.com.

It is easy to navigate for both admins and employees. It meets all our basic HRIS needs for payroll and has additional features that have saved us time when it comes to recruiting, onboarding, and annual merit increases. In addition, our benefit administration is so smooth. Carrier enrollments are timely and accurate and we spend very little time because elections balance each month to bills. Review collected by and hosted on G2.com.

I would like to have a little more access to live support people to help me when I have a unique situation that I've not encountered before. While the self-service resources are very good, sometimes a live person to help guide for the initial process can be re-assuring. Review collected by and hosted on G2.com.

I use Paylocity for payroll and human resource management, and I find its workflow automation really helpful because it saves time with system integrations. I like its ease of use. I also find the community feature to be a great way to keep employees engaged. The initial setup was easy, and we integrate it with our 401k admin and employee navigator. We switched from ADP because of Paylocity's updated software and user experience. Review collected by and hosted on G2.com.

I think reporting could be improved. I find time off calculations to be weird. Review collected by and hosted on G2.com.

Paylocity is very easy to navigate. It’s straightforward and to the point, and I can quickly find what I’m looking for without any hassle. Review collected by and hosted on G2.com.

If there’s anything I dislike about Paylocity, it’s that for certain actions it requires a code to be sent to you. Also, you can’t always update your personal information. For example, if you no longer have access to your old phone number and you’re the only admin, you can’t change it yourself, which means you may be blocked from accessing certain things. Review collected by and hosted on G2.com.

As a HD in a vet clinic, I find that is makes it nice that the employee is able to view and make changes themselves and doesn't require me to do it for them or be a middle man.

I think its great that on my log in, I am able to be mobile as well. I don't have to be tied to a computer to view, or change anything that may be needed. Review collected by and hosted on G2.com.

Only negative for me at this time, is on the employee side, when they are viewing on the schedule "who they are working with" It also shows other clinics that our in company, but not just our clinic team. Review collected by and hosted on G2.com.

I really like how customizable everything is, especially the knowledge base, and I appreciate that the customer service team is always knowledgeable and helpful when I have questions. Review collected by and hosted on G2.com.

Sometimes it takes a bit too long to set things up / figure things out. But that's what the support team is there for... I've learned a lot from them. Review collected by and hosted on G2.com.

The best part about Paylocity was having all our HR, payroll, & time tracking needs centralized in one platform. The employee self service portal & mobile app were also incredibly helpful, allowing staff to easily check paystubs, request time off, & manage their personal information on their own. Overall, it significantly streamlined our administrative tasks & reduced the manual workload for the team. Review collected by and hosted on G2.com.

The biggest downside was that the custom reporting tools could sometimes feel clunky& difficult to navigate when we needed to pull specific data. The user interface was occasionally overwhelming for new employees to learn at first, & getting quick resolutions from customer support could be slow during busy seasons. Review collected by and hosted on G2.com.

I really love that Paylocity is so easy to use, especially during the onboarding process for employees. Everything is there and can easily be found, which makes it convenient to handle tasks. I also appreciate the search bar feature, which helps me quickly find answers to any questions I have. Additionally, Paylocity serves as a safe place for storing important documents and viewing all employee information, which is really helpful. It's also cost-effective and once I got familiar with it, it became even easier to use. Review collected by and hosted on G2.com.

I feel their customer service needs improvement, especially when I call them. It takes too long, and no one answers. Review collected by and hosted on G2.com.

I like the ease of operation with Paylocity. I can answer most questions by myself since the information I need is all right there. The initial setup was very easy, and it's simple to add new employees and get them onboarded within Paylocity. Compared to what we used before, Paylocity combines what worked for us in ADP Run and ADP Workforce Now, which makes it a great combination. Review collected by and hosted on G2.com.

Making payroll on a phone (using a browser, not the app) could be more user-friendly. Review collected by and hosted on G2.com.

I’ve been working with Paylocity for the past four years, and I can confidently say it has been one of the best decisions for our payroll and HR operations.

The platform offers a comprehensive solution that covers payroll, time and labor, recruiting, and employee management all in one place. It has significantly improved our efficiency and helped streamline many of our internal processes. The employee self-service features are also very user-friendly, which has reduced the administrative burden on our team.

What truly stands out, however, is their customer support. The representatives are consistently professional, patient, and knowledgeable. Anytime I’ve had questions or needed assistance, their team has taken the time to walk me through solutions and ensure everything is handled correctly.

Overall, Paylocity has been a reliable partner for our business, and I highly recommend it to any company looking for a strong, all-in-one HR and payroll system. Review collected by and hosted on G2.com.

One area that has been challenging is the benefits integration with HR and payroll, particularly the file feeds to our benefit providers.

During the initial setup, cost centers were configured as locations. Now that we are transitioning to using departments as cost centers, it has created issues with the benefit provider file feeds. This mismatch has impacted data accuracy and required additional time to troubleshoot and correct.

We are currently working through these challenges, but it has highlighted some limitations in how flexible the benefits integration is when structural changes are made after implementation. Review collected by and hosted on G2.com.