What sets Paylocity apart is how seamlessly it integrates everything from onboarding to performance tracking. Instead of juggling multiple disjointed systems, having a single, intuitive source of truth saves our team hours of administrative work and creates a frictionless experience for new hires from day one Review collected by and hosted on G2.com.

While the employee mobile experience is great, the administrative backend can feel a bit fragmented. Streamlining the navigation between different modules and improving the speed of customer support for complex technical issues would make the platform much stronger. Review collected by and hosted on G2.com.

The Paylocity system is user friendly. The system works seamlessly between each platform you can purchase in your suite. The support received by the account manager has been helpful and quick (most cases). Review collected by and hosted on G2.com.

As of recent, we've had a few issues with the report writer. We believe it's not the most user friendly or easiest to use. If there were more training on how to build reports, that would be great. Support time has been slower as of recent, but averaged out over the last few years that I've personally used the system, it's been good overall. The AI piece has a long ways to go to really be considered helpful. Right now it just gives you articles from Paylocity's PEAK area to assist with troubleshooting, but doesn't answer questions fully and it can't pull real-time data from the system (like an employee's pay, how many hours did employee work within a time frame, etc.). Review collected by and hosted on G2.com.

What I like best about Paylocity is how user-friendly and organized the system is. It makes managing payroll, employee records, and time tracking much easier. The self-service options are also very helpful because employees can access their pay stubs, benefits, and schedules anytime. Overall, Paylocity helps save time, keeps everything accurate, and improves communication between HR and employees. Review collected by and hosted on G2.com.

What I dislike about Paylocity is that some features can be a bit slow or complicated to navigate, especially when switching between different sections like reports and approvals. Certain functions, such as customizing forms or uploading multiple documents, could be more efficient. It also takes time for new users to learn all the tools available. Overall, while it’s a great system, there’s room for improvement in speed and ease of use. Review collected by and hosted on G2.com.

I love how streamlined and user-friendly Paylocity is, especially for payroll. We import timekeeping from another vendor called WinTeam, but we're looking to switch completely to Paylocity because it's so simple. With Paylocity, creating batches in the system is incredibly straightforward and efficient. The onboarding process is also a breeze, especially with the I-9 forms that can be done in just a few clicks. I appreciate the self-service aspect for employees, allowing them to update their contact information and direct deposit details themselves, which saves us time. We also signed up for the garnishments service and really like the new MarketPay module for evaluating pay compared to competitors. Both modules have streamlined our processes, and I'm looking forward to exploring them further. Review collected by and hosted on G2.com.

One thing that has been challenging is a complication with the withholding forms task in the employee onboarding packets, which is an issue we previously tried to address. There's a scroll bar on the far right-hand side at the end of the form that sometimes employees miss because it is hidden. Employees must scroll all the way to the bottom to complete this task, and most applicants don't see it. This issue leads to extra emails and follow-ups, which is kind of a hassle. Although Paylocity said we were the only ones having this issue, it feels like a problem that others might have too. It hasn't become more streamlined, but more complicated, and I think they should find a solution to make the task more workable again. Review collected by and hosted on G2.com.

I love that Paylocity is easy to use from beginning to end. I appreciate that it assists with our HR system and creates a lot of benefits for us. I enjoy using the email and texting features through recruiting because we use them a lot. The onboarding screen is another feature we use regularly. I also love Paylocity's HRIS system, and the customer service for Admin Support is amazing! Every time I call on the admin backside, they just bend over backwards to help you. Review collected by and hosted on G2.com.

We're having great difficulties and trouble getting our "weighted overtime" to work on the End of Paylocity which equates to that our Payroll does not spit out accurate information which would be a FLSA and Union violation, had we not had to have an outside CPA firm work to fix the numbers EVERY SINGLE Payroll (manually done by hand) that the Custom Calcs team is and remains unable to set up correctly to work. Even though the setups were done by Mary Robertson, our account rep, and the custom Calcs team originally in full they stated, it is still not importing everything properly and is not paying overtime like it should (weighted OT in WA state requires not only the regular time, but also all of the shift differentials as a whole piece in order to determine the actual Overtime aka Weighted O/T as time and a half. This is a huge problem because we cannot produce our bi-weekly payroll without being forced to doing it manually along with an outside CPA firm to assist, which we don't want to do for obvious reasons. It might force us to leave Paylocity all together for a different system. Also, setting it up was a lot of work, and getting information off of Paylocity isn't easy either. When trying to pull a file, the process is lengthy and not straightforward, taking one or two hours to download a file for example for a Subpoena, and the information doesn't come out clearly at all even then. It's not easy to pull someone's file when needed, for example, during a subpoena. Review collected by and hosted on G2.com.

What I like best about Paylocity is the service team. They are very helpful and work to ensure your understanding of the product and help work out kinks of your integration of services. Reports are pretty intuitive and they can usually create any kind of report you need. Overall, I also like the peak articles and the ACA Dashboard is pretty intuitive as well. Review collected by and hosted on G2.com.

We have had some issues with the passwords for all employees needing to be reset as we integrated. It was a huge undertaking. I also had quite a few issues with the benefit setup process. The benefits dashboard is very manual in process and there are a lot of steps every time someone makes changes or elects benefits as a new hire. Integrating with our carriers has also been a bit of a chore. We have been with Paylocity since Feb 1 live and still have carriers not integrated with our EDI files. Review collected by and hosted on G2.com.

Paylocity is a straightforward and effective system. It does what I need it to do without overcomplicating the process. I particularly love how thorough it is with local tax setups. At a time where I have more remote employees working from different states, this has been an incredible value add. Review collected by and hosted on G2.com.

I work in the creative industry so I very much appreciate the recent design overhaul. The early-days-microsoft-visuals weren't my favorite! The look and feel of this system does play a role in how much my employees are inclined to use it. This does not mean the design has to be complicated or fancy - just a bit more updated and clean. Love where it's at now! Review collected by and hosted on G2.com.

I like the new layout and UI. I think it's a lot cleaner than the older version. Review collected by and hosted on G2.com.

Paylocity needs to make their timecards editing feature cleaner. Right now, it's a clunky experience as a manager and I find myself getting frustrated when making edits for my team. Review collected by and hosted on G2.com.

Paylocity offers a huge variety of functions including payroll, recruitment, onboarding, surveys, training, expense, and more. This is a very efficient way for HR to keep everything going in one place. The ease of doing payroll is also a huge plus. Review collected by and hosted on G2.com.

The customer service, specifically related to anything tax related, leaves much to be desired. However, they do have a great knowledge base where you can look up a lot of information on your own and they have many training videos as well. Review collected by and hosted on G2.com.

The integration process was full-service by our Paylocity team and included training for every member of our team. The platform is user friendly and a serious upgrade to the previous system for Admin / Employee / Accounting experience. The payroll experience is streamlined, as well as our benefit integrations. We've saved countless man hours in account reconciliations. We're saving money and have a modern and up to date system. My favorite aspect is the community piece. Review collected by and hosted on G2.com.

My least favorite part about Paylocity is the reporting. I have difficulty with customizing the reports, and finding reports that come out with the information in the format I need. However, requesting custom reports is not difficult. Review collected by and hosted on G2.com.