---
title: Paylocity Reviews
meta_title: 'Paylocity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 6081 reviews by the users' company size, role or industry
  to find out how Paylocity works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 6081
  scale: '5'
date_modified: '2026-07-23'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Paylocity Reviews
**Vendor:** Paylocity  
**Category:** [Core HR Software](https://www.g2.com/categories/core-hr)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 6,081
## About Paylocity
Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll, benefits, talent and workforce management while also managing all non-payroll spend including expenses, accounts payable, corporate cards, procurement, and headcount planning. Anchored to a single employee record, policy, limit, and approval workflows stay in lockstep as people join, move, and grow. We&#39;re more than a platform, we’re the partner helping you shape the future of work.



## Paylocity Pros & Cons
**What users like:**

- Users find Paylocity to have **ease of use** , especially after training and during invoice reconciliation processes. (1348 reviews)
- Users appreciate the **helpful customer service** of Paylocity, providing assistance and support when needed. (661 reviews)
- Users appreciate the **helpful customer support** of Paylocity, enhancing their payroll experience with valuable assistance and resources. (603 reviews)
- Users appreciate the **intuitive navigation** of Paylocity, making it easy to find information and complete tasks. (562 reviews)
- Users find Paylocity to be a **simple and user-friendly solution** for managing expenses and integrating with other software. (552 reviews)
- Efficiency (463 reviews)
- Users commend Paylocity for its **streamlined payroll management** , highlighting ease of use and comprehensive automation. (455 reviews)
- Users appreciate the **seamless integrations** of Paylocity, enhancing efficiency in payroll and HR processes. (433 reviews)
- Features (417 reviews)
- Payroll Ease (387 reviews)

**What users dislike:**

- Users report **poor customer support** , experiencing long wait times and lack of direct access to assistance. (483 reviews)
- Users often find **missing features** in Paylocity, leading to frustrations and inefficient workflows during critical tasks. (333 reviews)
- Users find the **learning curve steep** with Paylocity, citing outdated software and lack of support for new users. (318 reviews)
- Users express frustration with **limited features** in Paylocity, wishing for better admin controls and customization options. (251 reviews)
- Users report **poor support services** , facing long wait times and inconsistent resolutions from customer service representatives. (245 reviews)
- Users find Paylocity to be **time-consuming** and inefficient, often leading to frustration and errors in reporting. (240 reviews)
- Users find Paylocity to be **not intuitive** , struggling with navigation and needing better reporting options and scheduling features. (238 reviews)
- Limited Customization (221 reviews)
- Not User-Friendly (218 reviews)
- Payroll Issues (211 reviews)

## Paylocity Reviews
  ### 1. Nice-looking reports, but overall experience needs improvement

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Paylocity?**

The reports section is pretty to use.  In some areas, it's better than iSolved but it's not what we thought it would be.

**What do you dislike about Paylocity?**

We are having issues with getting a good customer service rep who is knowledgeable.  Before we chose Paylocity, we asked about the training module in depth and after we chose them, we were told it would cost $10K to get the 'enhanced' version.  We were totally misled.  Also - our implementation specialist didn't set us up as a government contractor so we didn't have access to some reports we need.  We converted to Paylocity because it was touted how much govcon's you work with.  There is a lot of disconnect between our custome service rep, and benefits too.

**What problems is Paylocity solving and how is that benefiting you?**

I don't have an answer for this at this point.  I don't know how Paylocity is benefitting us yet.

  ### 2. Needs Improvement

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Paylocity?**

How it is user friendly. Most things can be integrated pretty easily.

**What do you dislike about Paylocity?**

Extremely dislike that they will change things without any notice and for no real reason. Also some product changes then cause other functions to not work for no real reason. Paylocity has also been glitching a lot lately where things lags and we cannot do anything in Paylocity. Also a lot of representatives do not seem to know what they are doing. When you ask them a question they will go in circles and not give you a straight and direct answer. I have also tried to call in these past two weeks and I was put on hold for over an hour and was not able to reach anyone.

**What problems is Paylocity solving and how is that benefiting you?**

Does not seem like much is being resolved. If anything the system seems to be failing and glitching more and more.

  ### 3. Paylocity’s Super Easy-to-Use Modules for Every Employee

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob W. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Paylocity?**

The ease of use is easily what I enjoy the most about Paylocity, each of their modules are super easy for any employee to use.

**What do you dislike about Paylocity?**

There is an occasional issue with modules functioning properly, generally seems to happen with onboarding where various tasks will not work and show errors. Benefits are also having similar issues, and the lack of communication can be a point of frustration.

**What problems is Paylocity solving and how is that benefiting you?**

Onboarding, Benefits admin, Compliance, ACA, and personnel file. These all just make life easier for both the employer and employee.

  ### 4. Handy Features and Dedicated Support Make HR a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra N. | Business manager and CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Paylocity?**

There are so many handy features that make HR easy. I have a dedicated support contact.

**What do you dislike about Paylocity?**

It is a little hard to get everything set up. I have had it for a year now and there are features we are not using just because set up is a little complicated.

**What problems is Paylocity solving and how is that benefiting you?**

We switched to Paylocity because our 401(a) retirement system was not supported by our previous payroll provider. It was not reporting correctly on our W-2s and they had no plan to fix it. It has provided us with a chat feature that is helpful in contacting employees about specific time issues or payroll questions. Also, my staff can update their information all on their own.

  ### 5. User-Friendly Navigation on Web and Mobile

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara S. | Service Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about Paylocity?**

As someone who uses the website daily, navigating the website and the mobile application is easy and user-friendly.

**What do you dislike about Paylocity?**

I wish there were more options to customize certain settings, so I wouldn’t have to see everyone’s information all the time each time I log into the site.

**What problems is Paylocity solving and how is that benefiting you?**

It has streamlined our payroll process for office staff who use the timecard feature, and the quick response times whenever there are any issues are great.

  ### 6. Paylocity Is Intuitive and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie K. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

Paylocity is so intuitive & easy to use.

**What do you dislike about Paylocity?**

There are great integration options, but they are each another expense.

**What problems is Paylocity solving and how is that benefiting you?**

Making Payroll payments, dealing with tax withholding and payments for employees & the employer

  ### 7. Paylocity Support & Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about Paylocity?**

Employees like it because it’s pretty self-serve. They can pull their pay stubs, update info, request time off, or check benefits.

**What do you dislike about Paylocity?**

Sometimes getting help from customer support can take a bit longer than expected, but overall it’s a solid, powerful platform.

**What problems is Paylocity solving and how is that benefiting you?**

Recently, they worked through a pretty complex project updating the 401(k) match for all employees, which took a lot of time and effort—appreciate the support team for handling it.

  ### 8. Strong Survey Insights, But Payroll-Date Limits Real-Time PTO and Employee Updates

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Paylocity?**

The Survey system is funstional and we get back a lot of data from it. The Data Insights system aslo helps us with our operational reporting..

**What do you dislike about Paylocity?**

The fact that everything is run by the pay check date. It's frustrating to not see PTO balances in real time, or to be able to change employee information when it's stuck on the last pay date. Doesn't make for accurate records.

**What problems is Paylocity solving and how is that benefiting you?**

Time saved when reviewing OT cost across different depts and business units.

  ### 9. Supportive Customer Service That Always Helps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jenna N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Paylocity?**

Paylocity is very supportive with their customer support. I always feel like I get a lot of help when I need it.

**What do you dislike about Paylocity?**

I feel that they might need to be mindful of a quicker turnaround for projects and tickets. It would also be great if they offered more AI in their platform and recruiting.

**What problems is Paylocity solving and how is that benefiting you?**

This is our HRIS. It's made recruiting more effecient.

  ### 10. Easy Employee Management, but Reporting Can Be Tricky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Paylocity?**

Paylocity is easy to use as a manager in a busy store with a lot of employee turnover. It's easy to add and delete employees from the system as well.

**What do you dislike about Paylocity?**

Sometimes it can be difficult to pull reports or analyze employee data/pay.

**What problems is Paylocity solving and how is that benefiting you?**

Solves the issue of employees having to submit time off, which was previously done through a manual tracking system via spreadsheet.

  ### 11. New Client Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angela T. | Vice President Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about Paylocity?**

Flexibility and no contracts we love Paylocity

**What do you dislike about Paylocity?**

Not being able to schedule out data insight reports

**What problems is Paylocity solving and how is that benefiting you?**

Took way too long for some of the integrations.

  ### 12. Great Customer Service, But System Could be Better

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2025

**What do you like best about Paylocity?**

The customer services is definitely better than any other HRIS I have used in the past. I have had 5-6 different ones in my career. It is similar to other HRIS' so it is easy to learn. It does integrate with my favorite background check vendor. I like that you can still use the old version because the new version is either missing info or buried it somewhere I can never find.

**What do you dislike about Paylocity?**

The ATS is terrible in so many ways. You can't sort by the tags managers use to mark the reviews and the filter only works half the time. They are not pushing to indeed and I don't know why. They don't go as remote to linkedin and paylocity doesn't know why. There is no AI to help. The auto approve on the offer letters only works about 1/2 the time. Onboarding could be better. There is no way to have employees sign their job description other than to manually create an individual task for each person- even though the system holds all the JDs and knows what role the person is in. There is no way to force handbook acknowledgement. The performance review and discipline processes in the systems leave a lot to be desired. There is no way for employees to sign their performance reviews. Employees can see them before managers meet with them. The discipline is just a place to say I gave a WW, but you can't actually see the document. The bonus process seems pretty bad. we are doing a ton of work to prepare it for next year and I am not confident it is going to work. They don't have real EAF processes, its just managers going in and changing the data instead of doing an actual EAF like other vendors I have used. Employees can't elect benefits while on leave. The vacation and sick are on a delay so you never really know how much time a person has. This has resulted in many employee tears.

**What problems is Paylocity solving and how is that benefiting you?**

its a standard HRIS. It mostly does what you expect from any of the pay titles systems out there.

  ### 13. Excellent Paylocity Customer Service That Adapts to Our Unique Payroll Needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

Paylocity has excellent customer service! As a church, our payroll has some uncommon issues. Paylocity is always willing and able to work with us to make things fit our situation.

**What do you dislike about Paylocity?**

Reporting is not particularly user friendly. As a smaller organization, I often need information that isn't provided in the custom reports, and finding the right way to retrieve it can be difficult.

**What problems is Paylocity solving and how is that benefiting you?**

We admittedly underutilize many of the features, but when we have used the dashboard, it has been a great communication tool.

  ### 14. Streamlined HR Tasks, But Needs Session Improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Corey C.

**Reviewed Date:** December 30, 2025

**What do you like best about Paylocity?**

I appreciate that Paylocity helps me complete essential tasks like payroll and onboarding, facilitating these processes and removing manual tasks for over 500 employees. It's familiar and intuitive for me. The onboarding module is especially smooth and provides a step-by-step process that should be easy for most to navigate, both for employees and employers. This feature is key for me daily and it functions well, making it easy to complete tasks and save time.

**What do you dislike about Paylocity?**

I wish I didn't get booted out of the system as frequently as I do. Also, having to relog in after I think 15 minutes is annoying and I wish I could extend that.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps me complete essential tasks like payroll and onboarding for over 500 employees, removing manual work. The onboarding module is smooth, following a step-by-step process that's easy for both employees and employers. It saves me time daily.

  ### 15. Efficient, User-Friendly HR and Payroll Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Human R.

**Reviewed Date:** December 22, 2025

**What do you like best about Paylocity?**

I find Paylocity super simple to learn, and it flows in a rhythm that makes sense. It creates efficiency with smooth payroll processing and easy workflows for team member changes. I appreciate the effortless communication with all team members through the community feature and the electronic documentation of discussions. The fact that most tasks can be completed on the mobile app is a huge plus. I like the integration of processes across different HR functions, making process flows seamless and minimizing the training needed for field operations.

**What do you dislike about Paylocity?**

One thing that is a pain point is the I-9 process of not being able to correct information entered once in the E-verify process without completely redoing the I-9 form. There are also some general reports we used to have easy access to in our previous system that are not easily available.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity creates efficiencies with smooth payroll, easy workflows, and communication through the mobile app. It minimizes manual processes, offers consistent integration across HR functions, and reduces the training needed. The seamless setup and operations make it valuable, especially compared to past experiences.

  ### 16. AI Assistant Delivers Great Directions Fast

**Rating:** 4.5/5.0 stars

**Reviewed by:** Debby J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Paylocity?**

I like the ai assistant portion.  If you are looking for answers and don't have time for service call, it gives great directions.

**What do you dislike about Paylocity?**

The payroll grids do not give total values in the grid.  We enter tips and gratuities and it would be good to know if it was in balance before running the report.  ADP's platform does this.

**What problems is Paylocity solving and how is that benefiting you?**

health care integration

  ### 17. Paylocity Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jennifer J. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about Paylocity?**

Importing payroll is simple. The implementaion team that helped us set up was amazing.

**What do you dislike about Paylocity?**

We switched from ADP to Paylocity because of poor customer service. We were told we would get a response to service requests within 4 hours. We get a reply when we put in a request that says they will get back to us sometimes within 4 hours but rarely does our issue get resolved in a timely manner. We usually have to send several follow up emails. PTO/time off does not work for us in the way we were told it would work. We have to tell our employees not to use the time off request on the app and instead use company links to request PTO. We are not able to use the PTO calendar. We were told we could set up holiday pay so the correct employees would receive the holiday pay they should receive and it doesn't work correctly so we still have to manually enter holidays. The ACA was not implemented correctly and when I questioned it I was told that for $100 they could correct it. I ended up correcting it myself and had to print out the forms to give to our employees on time. In the Benefits portal some of the insurance was set up incorrectly so our employees were charged for insurance before the insurance was approved. During our 401k audit I found that some of the codes were not set up correctly so the 401k amounts were not calculated correctly. I ended up correcting them myself because I couldn't get a response. Some services we were told about we recenly found out are additional costs that we thought were included. Zip recruiter charges us extra to use them with Paylocity.

**What problems is Paylocity solving and how is that benefiting you?**

I believe once we got all the kinks worked out, the benefits portal will be a big timesaver.

  ### 18. Efficiency Booster With Geo and GL Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emmanuel A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Paylocity?**

I like the Geo integration and GL integration in Paylocity. It allows us to process payroll on time and save time on the GL. The initial setup was fairly simple, and their team was really helpful during the switch and implementation. They were on time with everything and had it all mapped out.

**What do you dislike about Paylocity?**

I wish they can allow us to mass update. Because that slows us up. We can't mass update. Only they can. So I wish we had the ability to mass update.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity solves geo and GL integration issues, allowing us to process payroll on time and save time on the GL.

  ### 19. Good Reporting, But Lacks Consistency in Support

**Rating:** 1.0/5.0 stars

**Reviewed by:** Mark B. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Paylocity?**

I like the options of reports and the ease of running reports in Paylocity. Running reports allows for accuracy and reduces the time needed to manually calculate numbers. Implementation was pretty simple and the team that handled that was amazing.

**What do you dislike about Paylocity?**

I'm not happy with the frequent turnover of dedicated account managers. I've had six account managers in the last 30 months, which means I average a new account manager every five months. Consistency is what makes winners champions and Paylocity lacks consistency.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps me with payroll and offers options for reports, making it easier to run them and ensuring accuracy while saving time on manual calculations.

  ### 20. payroll clerk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martha M. | payroll Clerk, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Paylocity?**

Inquiries and question are always answered in a timely manner. Enhancements and ease of use to user are always happening. There is also a great resource center.

**What do you dislike about Paylocity?**

getting certain tax related questions takes a while to get answered.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity has been helping EIN registrations. Which is making it easier to add new state tax codes as we have new employees in different states.

  ### 21. Helpful Customer Service Makes Paylocity a Pleasure to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Paylocity?**

I have enjoyed working with Paylocity.  Customer Service has been very helpful.

**What do you dislike about Paylocity?**

On the back end has been a little frustrating.  Our payroll journal entry does not automatically flow into our accounting software (Accumatica).  We have had this problem for 10 plus years.

**What problems is Paylocity solving and how is that benefiting you?**

It has helped with our payroll moving us into a better place and more access for our associates

  ### 22. Paylocity - Mid-market tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tulasi Vijaya Kumar T. | Product Management Mentor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Paylocity?**

Easy and intuitive user experience. Recently upgraded their UX and Navigation to make it much more exciting. Used for variety of use cases like Core HR/HRIS, Linking to Benefits Administration portals like BSwift, Benefits Enrolment, Onboarding new employees, Notifications (work Anniversaries, Birthdays etc.), TIme tracking and Leave Management

**What do you dislike about Paylocity?**

Nota robust HRIS like BambooHR, only supports lightweight HRIS use cases. Not suitable for enterprise scale as the company grows.

**What problems is Paylocity solving and how is that benefiting you?**

ore HR/HRIS, Linking to Benefits Administration portals like BSwift, Benefits Enrolment, Onboarding new employees, Notifications (work Anniversaries, Birthdays etc.), TIme tracking and Leave Management. Instead of using multiple tools and patching them with integrations, Paylocity serves as a one tool for all the above use cases.

  ### 23. User-Friendly App, But Overall Experience Needs Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maryama B. | MRH Adminstrative Coordiantor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Paylocity?**

It’s very user friendly, they sent notifications when my tax information, paychecks, and pto were approved. I really like the app. You have to sign in to see pay information which keeps things secure.

**What do you dislike about Paylocity?**

No downsides, can’t think of anything I don’t like about Paylocity. It’s extremely competent and useful.

**What problems is Paylocity solving and how is that benefiting you?**

It has helped my organization track payroll and employee benefits. It helps institute SoP around time off which were previously unclear.

  ### 24. Excellent Learning Workflows and Responsive Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Celissa A. | HR Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Paylocity?**

Paylocity has a lot of helpful learning workflows that make it easy to figure out how to navigate their system. Their service team has a quick turn around time when I've sent questions or requests.

**What do you dislike about Paylocity?**

The way they set up employee files seems to be convoluted. It's hard to train new admin on how to navigate their direct reports and finding information seems to take more work than necessary. They have tried to condense the files but I've used other systems that are more user friendly.

**What problems is Paylocity solving and how is that benefiting you?**

They are working on condensing employee files into one place. It makes it easier to find employee information and historical data.

  ### 25. Run don't Walk - Paylocity is not a Payroll company that offers support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Angela H. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Paylocity?**

Absolutely nothing, the entire experience has been a complete disaster

**What do you dislike about Paylocity?**

They lied about the products the implementation has been terrible and there is ZERO support.

**What problems is Paylocity solving and how is that benefiting you?**

None, they have made the payroll processing experience worse.

  ### 26. Needs to focus on products offered and customer services

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Paylocity?**

Paylocity helps streamline information from onboarding through termination and everything in between. Employees are able to access information important to them with the click of a button - paystubs, tax forms, time off balances and requests. Employees can update their personal information (address, phone numbers, direct deposits) taking a lot of work out of the administrators hands. The platform is easy to use and intuitive.

**What do you dislike about Paylocity?**

Some updates that Paylocity rolls out aren't ideal and I wish they would think through the impact on the end user before making those changes. Also, the time off tracking can be a bit confusing but we have been told that there is an update coming in the next few months which will improve that experience. Lastly, it would be incredibly helpful to employees if they were able to make benefit elections from the app or update their personal information from the app.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps us track time, process payroll, ensure new hires complete paperwork. It is nice to have most things in one area. However, there are often issues with the system that take time out of my day to get resolved.

**Official Response from Joe Palmer:**

> Hello,

Thank you for taking the time to share your feedback. I'm sorry to hear about your experience - it sounds like we've missed the mark for you in some areas. Your success is our number-one priority, and we definitely want you to feel supported while using our solutions. If you'd like to discuss your experience further, we'd love to hear from you at PCTYAdvocate@paylocity.com.  

  ### 27. Convenient All-in-One, But Integration Lags

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sam J. | Senior HR Business Partner

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I use Paylocity for a full cycle HRIS from recruiting to benefits, performance, and exits. It's nice and convenient to have everything in one place. I also think the new home page is a good upgrade.

**What do you dislike about Paylocity?**

There are several processes that do not work as well as they should. For example, you can't see a fillable form as it is in process and can only see once it is fully completed. The I9 process has been a nightmare since the last upgrade. Open enrollment works well from an employee perspective, but the feeds and follow-up after enrollment from the administrative side have been a nightmare. The entire Performance process is tricky. It is customizable, but there are things that just don't work like they should - comments get cut off, things don't save, entire pages can be skipped, even though they are marked as required. We have feeds for benefits and some APIs, but we have found that outside of benefits, it doesn't interface as well as we had hoped.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity is a full cycle HRIS, making it convenient to have recruiting, benefits, performance, and exits all in one place, though sometimes modules don't integrate smoothly.

  ### 28. Streamlined Payroll and HR, Easy Onboarding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chloé H.

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I find Paylocity to be a one-stop shop, making it much easier to handle payroll, timekeeping, time off management, HR filing, onboarding, reviews, and community all in one place instead of having to use multiple separate systems. I love that it automates a lot of things, such as workflows, which helps streamline processes for me. Open enrollment is significantly easier, despite being an imperfect system. Payroll is also incredibly simple since it pulls the timekeeping data directly. Everything we use it for has become easier, and I've heard that integrations, like with Justifacts, make hiring a lot easier. The initial setup was really easy, thanks to a fantastic onboarding process.

**What do you dislike about Paylocity?**

There are some random glitches that don't get resolved quickly, such as not being able to download performance reviews. This has been an ongoing issue for a long time, so maybe just a quicker turnaround time on these issues.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity is a one-stop shop for payroll, timekeeping, and HR tasks, automating workflows which makes everything easier. Open enrollment and payroll integration streamline processes, and moving from Paycor resolved issues like separate time tracking and payroll entry errors.

  ### 29. Invaluable Dedicated Customer Service Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Paylocity?**

Having a dedicated customer service person is invaluable.

**What do you dislike about Paylocity?**

ATS is abysmal. Time and Labor does a poor job handling unique schedules, and “Known systems issues” are common and rarely fixed. Accruals don’t work as promised/sold. The Compensation add-on is also abysmal.

**What problems is Paylocity solving and how is that benefiting you?**

Communicating across the board to multiple work sites.  Eliminating complicated spreadsheets for paying hourly 9/80 employees.

  ### 30. Great for HR Solutions, Needs Workflow Enhancements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacklyn W.

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I use Paylocity for almost all our HR services, including payroll, employee records, and performance management. It is super helpful for payroll administration and organizing employee records and onboarding. I find it pretty intuitive to use with a straightforward help center. Paylocity also plays well with third-party vendors, which is great because some HRIS tools don't integrate smoothly with other vendors. Additionally, it's easy to work with Bswift, which enhances the overall experience. I think it's really great, especially for smaller companies.

**What do you dislike about Paylocity?**

The workflows are a huge pain point for me. Some workflow features aren't accessible unless managers have access to pay. We currently don't have all managers in the company with access to pay, so that causes a lot of manual processes. I wish there were more options for approvers, maybe the option to select an approver when a workflow is initiated, more options to complete the workflow even if a manager doesn't have access to pay, and being able to attach a document to an employee action form is my #1 request.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps with payroll administration, organizes employee records, and assists in onboarding efficiently.

  ### 31. Great Features, But Integration and Support Need Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Morgan A. | HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like all of the options that Paylocity provides such as workflows, performance, onboarding, time & labor, etc. When it is working, it lessens the amount of administrative work needed, by streamlining processes.

**What do you dislike about Paylocity?**

The biggest issue we struggle with is things not working properly or parts of the system not communicating as one would expect. I.e. workflows continuously giving us issues with employees not being able to sign. We figured out on our own that workflows must be launched in the individual companies and not the company set. However, that was almost a month of no resolution from the service team at Paylocity. Although in hindsight this makes sense as these employees did not have user accounts on the company set level, it is frustrating because the Service team at Paylocity never answered with a solution and we had to find it on our own.

**What problems is Paylocity solving and how is that benefiting you?**

When working, Paylocity is solving the issue of needing multiple different programs to coordinate responsibilities involving employees.

  ### 32. Efficient Payroll with Compliance Hiccups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like that Paylocity flags potential errors or concerns before payroll is submitted, making it easy to double-check issues like if someone is paid for too many hours or has a second check, or if they're using more leave than they have. The system forces you to review specific issues before hitting submit, like when someone works 120 hours in a pay period, helping ensure everything is correct or allowing you to approve it if it's accurate. I also appreciate how Paylocity helps us track benefit enrollment to ensure deductions are correct automatically on paychecks, and it points us to the right help articles to fix issues like accruals not showing properly.

**What do you dislike about Paylocity?**

It is very frustrating that the different branches of Paylocity do not communicate or even consider the other department's needs. We repeatedly have errors in Bswift, for example, which is the benefits side of Paylocity, that can only get fixed by changing something in an employee's account that will mess up their payroll going through properly, and it is difficult to get answers on how to troubleshoot.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps us track benefit enrollment and ensures deductions are correct on paychecks. It flags potential payroll errors before submission, allowing us to double-check hours worked and leave balances. The system also guides us to helpful articles for resolving setup issues.

  ### 33. All-in-One HR Solution with Intuitive, User-Friendly Design

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I appreciate Paylocity for its intuitive and user-friendly design. Navigating the platform is simple, which allows both HR professionals and employees to use it with confidence. I also value the wide range of tools it offers, including performance reviews, workflows, payroll, and benefits, all integrated into a single system. Having all these features in one place really streamlines processes and helps save time.

**What do you dislike about Paylocity?**

While Paylocity offers a wide range of helpful features, building custom performance evaluations can be clunky and less intuitive than other areas of the system. Customizing forms and workflows can take more time than expected. Overall, the platform is still easy to use and provides strong functionality once evaluations are set up.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps solve the problem of manual, paper-heavy HR processes. The onboarding tools are especially helpful, as they eliminate the need to hand new hires a large stack of paperwork and walk through it line by line. We also use Paylocity to store personnel documents, manage health insurance open enrollment, and capture electronic signatures. Having everything contained within one system reduces paperwork, improves organization, and makes HR processes more efficient and accessible.

  ### 34. Centralized HR Hub with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marisol C.

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like that Paylocity is a centralized hub for all things HR. The ease of submitting time off requests is great. As an administrator, being able to assign and program performance evaluations has been great. Assigning learning is easy as well.

**What do you dislike about Paylocity?**

I find it frustrating that the time off balances aren't live and require waiting for a pay period to close. The interface feels a bit convoluted and HR & Payroll is confusing, especially considering I'm in it every day. I imagine it's even more confusing for employees who only log in occasionally. Customizing the home screen for employees could be easier. The initial setup process involved a lot of self-teaching, which was challenging.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity serves as a centralized hub for HR tasks, allowing me easy access to personal role information, company resources, and paystubs. The platform simplifies submitting time off requests, programming performance evaluations, and assigning learning, enhancing my efficiency as an HR associate.

  ### 35. Great Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

There are many HRIS systems and payroll companies available for organizations to use. Most offer the same services within their platforms so it can be difficult to choose which platform is the best fit. For me, Paylocity has exceeded my expectations with customer service. Any issues I've experienced or questions I've submitted have been managed quickly and successfully. I've utilized many big name HRIS systems in the past and each has failed me due to customer service/operations turnover. Paylocity has been able to support my organization for many years with no dip in support or customer service quality.

**What do you dislike about Paylocity?**

The one issue I've experienced with Paylocity is the cost of benefit account administration. Some of the fees outweigh the value of the service offered, like with Lifestyle Spending Accounts.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity has great been a great system to support my company's talent acquisition. The ATS function works well and seamlessly integrates people from the candidate stage into onboarding once hired.

  ### 36. Effective for Payroll, Needs Improvement in Performance and Support Consistency

**Rating:** 3.5/5.0 stars

**Reviewed by:** Christine M.

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like that Paylocity provides consistent support by answering the phone, and generally, 75% of the time, the people who answer can help you. While the help section articles aren't always clear and require opening another browser to work on them, calling seems to be the easiest way to get assistance. Even though sometimes the call wait times are long, in general, their support is responsive, they follow up, and they pretty much know how to help you.

**What do you dislike about Paylocity?**

For recruiting, it's okay, but not great. I don't get really any great applicants from it. In the payroll section, the staff isn't trained consistently. They don't always have the answers, which means I wait for a long time while they figure it out. In the performance section, the reviews need an update. There are certain things you can't do once you've assigned it to somebody. The print on the PDF is so small that no one can read it. The initial setup is a lot more work than they tell you, and it's hours and hours of work. For performance and onboarding, they aren't super flexible. It's kind of cumbersome with the things they ask you to do over and over.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps manage and streamline onboarding info but is just okay for recruiting since I don’t get great applicants. It’s helpful to put ourselves out there though.

  ### 37. User-Friendly but Needs Better Customization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Aurora B. | Talent Acquisition Coordinator

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like that Paylocity is generally user-friendly. Everything is pretty simple, and there's not too much going on in the system. It's straightforward and easy for day-to-day use. Also, the recruitment platform setup was generally pretty easy. I just went through each setting and set everything up the way we like, and it's really easy to still develop it over time. The integrations with recruiting platforms and sourcing tools like Indeed and LinkedIn work really well, pushing our jobs out to those boards without manual effort.

**What do you dislike about Paylocity?**

I think there's a lot of customizable features that would be helpful for us as a company. Like, certain offer letter features would be nice to edit in terms of formatting and candidate experience. The security access can be a little clunky on certain things. For example, the I-9 verification form, the employer portion, where we wanted only the direct supervisor to access the form, but with the security permissions, we're not able to do that. So, as of now, all supervisors have access, which isn't ideal. Customer service and problem resolution aren't the greatest either. I wish there was someone more willing to understand our issues and find solutions rather than saying, 'this is how it works, and you have to deal with it.'

**What problems is Paylocity solving and how is that benefiting you?**

I use Paylocity for tracking applicants, reviewing applications, and sending offer letters, handling everything from start to finish when hiring a new position, including administering onboarding paperwork.

  ### 38. Intuitive HR Platform, Perfect for Small Businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gio S. | HR

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I love how friendly Paylocity is to use; it doesn't require a lot of training, which is a must for me. You can probably watch a couple of videos and then get it because it's very intuitive. The steps are clear by clicking the buttons, and it guides you to where you need to go. Paylocity helps organize the HR side of the company and allows my managers to get better control and processes for their departments. It's well-designed for a small company, and it's great for managing PTO, making it clear for employees without misunderstandings. I also appreciate how it handles the rewards program, offering e-gift cards, which is more friendly for the team. The insights on retention programs and app usage are also valuable.

**What do you dislike about Paylocity?**

I feel maybe when you guys help us with the employee handbook, it takes three to four weeks. I understand there's a lot of work in there, but I also believe you have already something pre-done. Changes on the handbook could be done more friendlier, more faster. Also, a company called Mineral from UnitedHealth updates handbooks by state, and it would be amazing if Paylocity could do that too. When setting up, it was initially amazing with the sales person guiding us, but I feel like after purchasing, it switched to just providing videos. Sometimes I needed help on setting up simple things like my organization chart, and I was just sent videos that didn't address my issues. It would've been nice to get one-on-one help, even if just for fifteen minutes.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps organize the HR side of the company, making PTO clear for all employees, eliminating misunderstandings. It supports our rewards program with easy access to e-gift cards and assists in understanding company health through retention and app usage insights.

  ### 39. Disjointed Experience and Reactive Support Undermine Usability

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like that it's aesthetically pleasing to the eye. A lot of things are user friendly, particularly the mobile app.

**What do you dislike about Paylocity?**

It feels very disjointed and siloed. If you have various modules, you should be able to access them all from the employee profile. Example: I shouldn't have to leave HR & Payroll to view the employee's timecard in Time & Labor. It should link from the employee profile in HR & Payroll to their timecard to make reviews more seamless. Customer support is also not proactive when issues arise. It always takes us reaching out to our account manager to learn that issues we are experiencing are known and being experienced across all Paylocity users. I log into Paylocity daily for different reasons and I've had the same qualms with it since day 1.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity has helped us solve the seamlessness of onboarding a new hire and moving them directly to HR & Payroll.

  ### 40. User-Friendly and Comprehensive for HR and Employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon L.

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like how user-friendly and all-in-one Paylocity is. From an HR and recruiting standpoint, everything lives in one place, which makes it easy to manage candidates, onboarding, payroll, and employee data without jumping between systems. It streamlines workflows and saves a lot of time. On the employee side, it's really convenient. I can easily request time off, update direct deposit or tax information right at my fingertips, and it cuts down on back and forth with HR. The initial setup was extremely easy, with 'how-to's' and tutorials that were very easy to read, understand, and follow. I really like the service, ease of use, and inclusiveness that Paylocity provides both as an employee and an administrator.

**What do you dislike about Paylocity?**

I haven't run into any real issues other than not being able to sponsor job postings through Paylocity for different job boards like Indeed. Sponsoring jobs is extremely important in some cases when positions need to be filled quickly. More control over spend and duration would be helpful to have finer control over sponsorship budgets such as setting daily caps, pausing or resuming boosts easily or adjusting spend mid-campaign without having to restart a posting. A clearer pay per day or pay per apply options would be nice.

**What problems is Paylocity solving and how is that benefiting you?**

I use Paylocity to manage hiring processes and personal HR tasks like time off requests and updates. It's user-friendly, consolidates information to streamline HR workflows, and saves time by reducing system switching.

  ### 41. Cumbersome Processes and Error-Prone Features Need Improvement

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

Courtney Everly-Hulme is the best! Always helpful when needed

**What do you dislike about Paylocity?**

I9's can't be redone just by section 2, the applicant must do everything over again if there is an error, and the auto fill in on the documents has lots of errors.
Too many clicks just for simple EAFs, and when transferring someone store location needs changed in 2 different places.
In community you can not remove someone from a smart group that was manually added, you basically have to delete the group and start over.
Nothing on the face of the app to show if you missed a communication!
You can not zoom in on pictures and or reports when using the app.
When using the app you can not access the customized journals (this happened after the last update).
Plenty more but I will stop there

**What problems is Paylocity solving and how is that benefiting you?**

It works, but not effectively and only after almost a year of working with them to improve functionality

  ### 42. User-Friendly HR Solution with Minor PTO Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rachel .

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like most about Paylocity how user-friendly it is. I was never familiar with Paylocity before we started with them, but I'm able to easily access an employee profile and quickly check what their pay is, where they live, their sensitive information, etcetera. I also like that Paylocity solves the problem of not having to send documents through a third-party system for signatures because they have a workflows and documents module. The onboarding process is much easier and reduces environmental costs by sending I-9s and new hire paperwork information through their onboarding piece. Additionally, I appreciate that they have thousands of training modules that we can directly assign to employees, which is a big help.

**What do you dislike about Paylocity?**

From an employee point of view, time and labor is a little difficult. We always get requests from employees who need to edit time off, whether it's pending or approved. And me as an admin, I always have to go in and adjust it on my end. It would be better if Paylocity had a more user friendly fluid option to edit PTO once it was submitted, if edits are needed.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity eliminates the need for third-party document signatures and simplifies onboarding without printing. It reduces environmental impact by digitalizing new hire paperwork. I appreciate the in-house training resources that can be easily assigned to employees.

  ### 43. Great product that keeps getting better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Paylocity?**

I like that I have been using Paylocity for a year and each month they release something that makes everything easier. Their new Run Payroll screen has streamlined their previous offering and made it much smoother. Also they recently added a feature to send multiple work flows in one so that I can now send multiple documents for signatures instead of having to send one at a time. I use Paylocity every working day. The customer Support has always been quick to respond and help with whatever needs we have. Recently we switched to digital onboarding and after submitting our documents all we had to do was test it out and say what needed changing and they quickly changed it.

**What do you dislike about Paylocity?**

Some areas could use improvement. The Time off History section can be confusing and hard to understand. There are a few other sections that could also be more streamlined such as the security groups and roles.

**What problems is Paylocity solving and how is that benefiting you?**

It makes it easy to keep track of employees and get them paid. As someone who handles Payroll, Onboarding, and Employee files my entire job is wrapped in Paylocity and it provides many ways to make it easier. I now have access to employee documents without having to go and get a physical file. Paylocity has quickly become a one stop shop for my position.

  ### 44. User-Friendly Platform with Outstanding Support and Continuous Improvements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yvette P. | Payroll Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Paylocity?**

Our company appreciates how user friendly and intuitive the Paylocity platform is. We also value the company’s commitment to continuously improving its features by actively listening to client feedback and enhancement requests. In addition, having a consistent, knowledgeable account manager who understands our organization and provides reliable, professional guidance with  our day-to-day account needs has been a tremendous benefit.

**What do you dislike about Paylocity?**

We don’t have many dislikes. If anything, we’d appreciate slightly faster turnaround times and more proactive follow-up on certain projects or system features we’re working on. Other than that, our overall experience with Paylocity has been excellent.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity has streamlined many of our tedious day-to-day administrative tasks by providing integrated solutions within one platform — including applicant tracking, onboarding, time and labor, compliance, and payroll. It’s a system we can rely on and truly trust to keep our processes efficient and connected.

  ### 45. User-Friendly Payroll with Room for Customer Service Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lisa S. | Staff Accountant II, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Paylocity?**

I like Paylocity's easy-to-use interface. It's easy to navigate and enter payroll data. The tax reporting is simple to use and makes it easy to find things.

**What do you dislike about Paylocity?**

I wish the customer service was a little better. We had to switch account managers but our current one is more helpful.

**What problems is Paylocity solving and how is that benefiting you?**

I use Paylocity for processing payroll, helping with payroll and tax-related problems. Its easy-to-use interface makes it simple to navigate, enter payroll data, and find tax reporting tools.

  ### 46. Efficient HR Tool with Room for Support Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Auslyn J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Paylocity?**

I like how Paylocity makes my job efficient and helps with all HR issues. It boosts engagement with features like the home page expression and recognition. The initial setup was good.

**What do you dislike about Paylocity?**

The service email is not very helpful and lacks consistency.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity solves all HR issues, enhances efficiency, and boosts engagement with features like the home page expression and recognition.

  ### 47. Decent HCM and Payroll but Needs Better Support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ryan W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I like the dynamic reports in Paylocity. It's great that I can customize the data, even if sometimes it's limited, to fit my company's needs.

**What do you dislike about Paylocity?**

Overall Paylocity is a bit cumbersome to navigate. What needs the most improvement is customer service; it's almost impossible to get someone with the knowledge to help, and the learning is focused on selling their product instead of how to use it.

**What problems is Paylocity solving and how is that benefiting you?**

I find Paylocity streamlines our HCM needs like payroll, benefit management, and timekeeping.

  ### 48. Powerful Tool with Outstanding Support, Needs More Training Resources

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aubrey S. | Director of Culture &amp; HR

**Reviewed Date:** December 30, 2025

**What do you like best about Paylocity?**

I find that Paylocity makes recruiting easier and more efficient, which is a big help. I also like that it allows us to track candidates much better than we could before. I see it as an incredibly powerful tool even though I haven't used it to its fullest yet. Any time I've reached out to support with questions, they've always followed up quickly and helped me along.

**What do you dislike about Paylocity?**

I just need a better understanding of what is all available. It is so powerful that, at times, it has felt overwhelming and I am not sure how to better learn. I would love to take a course to learn more about how we could be using it.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity makes recruiting easier and more efficient, allowing us to track candidates better than before. I know it will provide more benefits as I understand its full capabilities.

  ### 49. Decent Features, Painful Setup Experience

**Rating:** 1.5/5.0 stars

**Reviewed by:** Amanda  G.

**Reviewed Date:** January 05, 2026

**What do you like best about Paylocity?**

I really like having everything in one system with Paylocity. I appreciate the recruiting and onboarding being connected, which was a hassle when they were in separate systems before. The automations around recruiting, onboarding, and HR & Payroll are also nice and save a lot of manual work.

**What do you dislike about Paylocity?**

I don't like how we need to have a separate event for rehires and new hires. I don't like employees cannot upload documents greater than 1 page for their I-9. Allow more user flexibility. Allow us access to our E-verify account to launch manual cases. The initial setup was very, very challenging. We had a couple of good implementation specialists and some terrible ones.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity solves the issue of having onboarding and recruiting in separate systems and automates processes around recruiting, onboarding, and HR & Payroll by having everything in one system.

  ### 50. Easy Payroll Management and Excellent Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sue J. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Paylocity?**

I like that I can run off cycle payroll as we have high turnover. 
The program is easy to navigate. 
I have good results when contacting call for support
We use and like the expense reimbursement part

**What do you dislike about Paylocity?**

The benefits section makes it challenging to keep track of employees who have not responded to benefit offers. Once they don't respond, they seem to disappear from view, and we would appreciate a way to monitor their status.

I would like to be able to bulk approve expenses or set limits for the second approval

**What problems is Paylocity solving and how is that benefiting you?**

For me, the off cycle checks is important since we have high turnover.


## Paylocity Discussions
  - [Can I use paylocity at home?](https://www.g2.com/discussions/can-i-use-paylocity-at-home) - 27 comments, 7 upvotes
  - [How many virtual cards can I use at one time?](https://www.g2.com/discussions/how-many-virtual-cards-can-i-use-at-one-time) - 3 comments, 2 upvotes
  - [What&#39;s the best way to know all the state taxes are filed and know which ones Paylocity doesn&#39;t?](https://www.g2.com/discussions/what-s-the-best-way-to-know-all-the-state-taxes-are-filed-and-know-which-ones-paylocity-doesn-t) - 1 comment, 2 upvotes
  - [International bill payments?](https://www.g2.com/discussions/50622-international-bill-payments) - 2 comments, 2 upvotes
  - [Posting amortization entries with schedules from NetSuite](https://www.g2.com/discussions/39604-posting-amortization-entries-with-schedules-from-netsuite) - 2 comments, 2 upvotes

- [View Paylocity pricing details and edition comparison](https://www.g2.com/products/paylocity/reviews?page=7&refcode=LOGAN-3785&section=pricing&secure%5Bexpires_at%5D=2026-07-23+08%3A44%3A50+-0500&secure%5Bsession_id%5D=97d79678-4db9-4289-aa1d-607fe13b46b3&secure%5Btoken%5D=0e74491dc7e4841ee8b18a7869c103191d64b7447733bbf7def35a516a28d61d&format=llm_user)
## Paylocity Integrations
  - [7shifts](https://www.g2.com/products/7shifts/reviews)
  - [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews)
  - [AirMason](https://www.g2.com/products/airmason/reviews)
  - [Alerus](https://www.g2.com/products/alerus/reviews)
  - [Altametrics](https://www.g2.com/products/altametrics/reviews)
  - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [BenefitMall EmployerFocus](https://www.g2.com/products/benefitmall-employerfocus/reviews)
  - [benefitsCONNECT](https://www.g2.com/products/benefitsconnect/reviews)
  - [Blue Marble Global Payroll](https://www.g2.com/products/paylocity-blue-marble-global-payroll/reviews)
  - [bswift](https://www.g2.com/products/bswift/reviews)
  - [CDK](https://www.g2.com/products/cdk/reviews)
  - [CHCKED background](https://www.g2.com/products/chcked-background/reviews)
  - [Checkr](https://www.g2.com/products/checkr/reviews)
  - [CoAd Pay](https://www.g2.com/products/coad-pay/reviews)
  - [COBRA Administration Manager](https://www.g2.com/products/cobra-administration-manager/reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews)
  - [Criteria](https://www.g2.com/products/criteria/reviews)
  - [Culture Amp](https://www.g2.com/products/culture-amp/reviews)
  - [DailyPay](https://www.g2.com/products/dailypay/reviews)
  - [DAT iQ](https://www.g2.com/products/dat-iq/reviews)
  - [Defined Contribution / 401(k) System](https://www.g2.com/products/defined-contribution-401-k-system/reviews)
  - [Deltek Costpoint](https://www.g2.com/products/deltek-costpoint/reviews)
  - [Deltek Vantagepoint](https://www.g2.com/products/deltek-vantagepoint/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [DSMN8](https://www.g2.com/products/dsmn8/reviews)
  - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews)
  - [EASE](https://www.g2.com/products/ease-inc-ease/reviews)
  - [e-Emphasys ERP](https://www.g2.com/products/e-emphasys-erp/reviews)
  - [Employee Fiduciary](https://www.g2.com/products/employee-fiduciary/reviews)
  - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews)
  - [empower](https://www.g2.com/products/empower-empower/reviews)
  - [Empower](https://www.g2.com/products/empower-analytics-empower/reviews)
  - [Experian Employer Services](https://www.g2.com/products/experian-employer-services/reviews)
  - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews)
  - [Fidelity](https://www.g2.com/products/fidelity/reviews)
  - [Fidelity HSA](https://www.g2.com/products/fidelity-hsa/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
  - [Form I-9 &amp; E-Verify](https://www.g2.com/products/form-i-9-e-verify/reviews)
  - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Guardian](https://www.g2.com/products/alert-enterprise-guardian/reviews)
  - [Guideline](https://www.g2.com/products/guideline/reviews)
  - [HealthEquity](https://www.g2.com/products/healthequity/reviews)
  - [Human Interest](https://www.g2.com/products/human-interest/reviews)
  - [Indeed Apply](https://www.g2.com/products/indeed-apply/reviews)
  - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews)
  - [JobTarget](https://www.g2.com/products/jobtarget/reviews)
  - [Justiweb](https://www.g2.com/products/justiweb/reviews)
  - [Lattice](https://www.g2.com/products/lattice-lattice/reviews)
  - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews)
  - [LinkedIn Recruitment Marketing](https://www.g2.com/products/linkedin-recruitment-marketing/reviews)
  - [MatrixCare Home Health and Hospice](https://www.g2.com/products/matrixcare-home-health-and-hospice/reviews)
  - [Maxwell Health](https://www.g2.com/products/maxwell-health/reviews)
  - [MedTrainer](https://www.g2.com/products/medtrainer/reviews)
  - [Mitratech AssureHire](https://www.g2.com/products/mitratech-assurehire/reviews)
  - [Motive](https://www.g2.com/products/motive-technologies/reviews)
  - [MyEnroll360](https://www.g2.com/products/myenroll360/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Net@Suite](https://www.g2.com/products/net-suite/reviews)
  - [NOVAtime](https://www.g2.com/products/novatime/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Optum Financial HSA](https://www.g2.com/products/optum-financial-hsa/reviews)
  - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews)
  - [Pave](https://www.g2.com/products/pave/reviews)
  - [PDQ POS System](https://www.g2.com/products/pdq-pos-system/reviews)
  - [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews)
  - [Principle](https://www.g2.com/products/principle/reviews)
  - [ProfitSword](https://www.g2.com/products/profitsword/reviews)
  - [Pros Marketplace](https://www.g2.com/products/pros-marketplace/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Relias Platform](https://www.g2.com/products/relias-platform/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [ScreeningOne](https://www.g2.com/products/screeningone/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SmartLinx](https://www.g2.com/products/smartlinx/reviews)
  - [Teamtailor](https://www.g2.com/products/teamtailor/reviews)
  - [The Predictive Index](https://www.g2.com/products/the-predictive-index/reviews)
  - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Vanguard Authenticator](https://www.g2.com/products/vanguard-authenticator/reviews)
  - [Verified First](https://www.g2.com/products/verified-first/reviews)
  - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews)
  - [WEX Benefits](https://www.g2.com/products/wex-benefits/reviews)
  - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews)
  - [WorkBright](https://www.g2.com/products/workbright/reviews)
  - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews)
  - [Workstream](https://www.g2.com/products/workstream-workstream/reviews)
  - [ZayZoon](https://www.g2.com/products/zayzoon/reviews)

## Paylocity Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Credit Card Integration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Payment Methods**
- ACH
- Credit and Debit
- Wire Transfer

**Automation**
- Process Automation

**Setup**
- Data
- Approvals
- Alignment

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Basics**
- Reporting
- Interoperability
- Performance

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Platform Basics**
- Interoperability
- Performance

**Platform Functionality**
- Sourcing and Candidate Identification
- Job Posting
- Interview Scheduling
- Applicant Tracking

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication

**Management**
- Approval
- Communication
- Documents
- Receipt of Goods

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Vendor Management**
- Decision Making

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**AI Core Recruiting    **
- Automated Resume Screening
- End-to-End AI Recruiting Workflow
- Adaptive AI Model Refinement
- Human Oversight

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Sourcing**
- Candidate Search
- Career Page Configuration
- Social Sourcing
- Job Posting
- Candidate Sourcing Metrics

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Revenue Recognition**
- Usage Tracking
- Deferred Revenue
- Revenue Accrual

**Payment Processing **
- Batch Processing
- Payments Scheduling
- Automated Workflows
- Self Service
- Reconciliation
- Settlements
- Payment Tracking

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Platform Content**
- Automation
- Reminders
- Email Template
- Booking
- Rescheduling

** Type**
- On-premises solution
- Cloud-solution

**Planning**
- Processses
- Contracts
- Content
- Requisition

**Goals**
- Goal-Setting
- Company Goals And OKRs

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization

**Generative AI**
- AI Text Summarization

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity

**Agentic AI - Recruiting Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Interviewing & Assessment**
- AI-Enabled Interviews & Assessments

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Course Delivery**
- Learning Paths
- Communication & Notifications
- Assignment Scheduling

**Security and Compliance**
- PCI Compliant
- P2PE
- Fraud Management
- SSL Encryption
- SOX
- SOC

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Analytics**
- Visibility
- Performance
- Spend

**Content**
- Automation
- File Sharing

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Platform Performance**
- Reporting
- Monitoring

** Reporting**
- Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Benchmarking
- Employee Listening

**Job Content Creation**
-  AI-Generated Job Descriptions 

**Client Invoicing**
- Invoice Creation and Delivery
- Project Accounting / Revenue Recognition

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Platform Data**
- Onboarding Process Reporting
- Visualization

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 

**Integration**
- Agnostic Integration
- Reporting Consolidation
- Plugins and APIs

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**Supplier Management**
- Evaluation
- Selection
- Risk Management

**Data**
- Dashboards And Reports
- Historical Data

**Reporting**
- Real time
- Multiple Views
- Export
- Budgets

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building

**Agentic AI -  Procure to Pay**
- Multi-step Planning

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**AI Candidate Interaction & Outreach**
- Automated Interview Scheduling
- Conversational Chatbots & Virtual Assistants
- AI-Driven Outreach & Follow-Ups 

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**LMS Marketplace**
- Course Marketplace

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Payment Types**
- AP Automation
- E-Commerce
- Retail

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management

**AI Candidate Evaluation & Insights**
- Recruiter Decision Support    
- AI-Based Candidate Ranking
- AI-Based Candidate Assessment

**Mobile**
- Receipt Capture
- Mileage Tracking

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Interface**
- Multilingual

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Submittal

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot

**Agentic AI - Enterprise Payment**
- Adaptive Learning

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

**Mobile Time Tracking**
- Time Tracking

**Administration**
- PCI Regulation Compliant

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries

**Supplier Information**
- Profiles
- Qualifications
- History

**Agentic AI - Spend Management**
- Proactive Assistance

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Paylocity Alternatives
  - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,283 reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,691 reviews)

