--- title: Paylocity Reviews meta_title: 'Paylocity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6154 reviews by the users' company size, role or industry to find out how Paylocity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 6154 scale: '5' date_modified: '2026-08-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paylocity Reviews **Vendor:** Paylocity **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.4/5.0 **Total Reviews:** 6,154 ## About Paylocity Paylocity is an award-winning HCM platform that brings HR, Finance, and IT together in one connected system, covering payroll, benefits, talent management, time and labor, spend, and IT provisioning on a single employee record. Cut manual HR tasks, run payroll faster, and get new hires up and running sooner. Get full visibility across expenses, accounts payable, corporate cards, and procurement in one place. Automate account creation and manage IT provisioning without juggling separate systems. AI is built into everyday workflows across all three. Policies, approvals, and workflows stay in lockstep as people join, move, and grow. Paylocity accompanies its clients on the journey to build great workplaces and help every employee do their best work. ## Paylocity Pros & Cons **What users like:** - Users find Paylocity to have **ease of use** , especially after training and during invoice reconciliation processes. (1347 reviews) - Users appreciate the **helpful customer service** of Paylocity, providing assistance and support when needed. (660 reviews) - Users appreciate the **helpful customer support** of Paylocity, enhancing their payroll experience with valuable assistance and resources. (602 reviews) - Users appreciate the **intuitive navigation** of Paylocity, making it easy to find information and complete tasks. (562 reviews) - Users find Paylocity to be a **simple and user-friendly solution** for managing expenses and integrating with other software. (552 reviews) - Efficiency (463 reviews) - Users commend Paylocity for its **streamlined payroll management** , highlighting ease of use and comprehensive automation. (455 reviews) - Users appreciate the **seamless integrations** of Paylocity, enhancing efficiency in payroll and HR processes. (433 reviews) - Features (417 reviews) - Payroll Ease (387 reviews) **What users dislike:** - Users report **poor customer support** , experiencing long wait times and lack of direct access to assistance. (483 reviews) - Users often find **missing features** in Paylocity, leading to frustrations and inefficient workflows during critical tasks. (333 reviews) - Users find the **learning curve steep** with Paylocity, citing outdated software and lack of support for new users. (318 reviews) - Users express frustration with **limited features** in Paylocity, wishing for better admin controls and customization options. (251 reviews) - Users report **poor support services** , facing long wait times and inconsistent resolutions from customer service representatives. (245 reviews) - Users find Paylocity to be **time-consuming** and inefficient, often leading to frustration and errors in reporting. (240 reviews) - Users find Paylocity to be **not intuitive** , struggling with navigation and needing better reporting options and scheduling features. (238 reviews) - Limited Customization (221 reviews) - Not User-Friendly (218 reviews) - Payroll Issues (211 reviews) ## Paylocity Reviews ### 1. Terrible Support and Slow Resolutions Undermine an Otherwise Usable Payroll Platform **Rating:** 1.5/5.0 stars **Reviewed by:** Gillian G. | Corporate Development Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2026 **What do you like best about Paylocity?** The payroll platform itself when using it for basic functions is easy to use, navigating the help sections can be time-consuming and the answers are not always easy to find. Pricing is mid-range but you do get a decent amount of functions for the cost. Integrations are average, it is annoying that you can't print paper checks directly from the platform unless you purchase their check paper. Overall performance is fine, it does what we need it to do. **What do you dislike about Paylocity?** The customer service support is terrible. You are assigned to a team, but when you raise a question, it gets passed to different departments or experts but they all use the same generic email and no one takes accountability or ownership. One specific issue I needed help with took 6 payroll cycles just to get it resolved. They need to improve their internal communication or lines of reporting because their lack of cohesion impacts my ability to pay my people **What problems is Paylocity solving and how is that benefiting you?** The biggest problem I had with payroll was that my previous provider did not interact with its own time and labor software so employee timesheets had to be manually entered. We switched to Paylocity and used their payroll and time & labor functions which saved a huge amount of time and reduced error risk. ### 2. Clunky Integration, Too Many Manual Steps, and Hard-to-Reach Support **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Paylocity?** I like the look of Paylocity. However, a lot of other features I do not like. I thought the integration was clunky. I work with onboarding and I like that, but there are complications internally and externally. I do not believe that there is an AI / Intelligence feature. I am also not sure about the pricing but our COO went with Paylocity because it was cheaper than Paycom. Overall, the performance of the platform is fine, but, it does sign you out randomly. **What do you dislike about Paylocity?** I think that there are a lot more manual steps, which seems outdated. There is no AI feature for help. Customer service is hard to get a hold of. The implementation team and process did not go great. **What problems is Paylocity solving and how is that benefiting you?** I can't think of any specific problems as we used to use Paycom and we now use Paylocity for all of our hiring, onboarding, and other Hr Processes. ### 3. Needs Improvement in Integration and Setup **Rating:** 1.5/5.0 stars **Reviewed by:** Ashley B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I use Paylocity for Time and Labor, HR, and Payroll, and I appreciate that it keeps everything in one place. I like that Paylocity is a work in progress and always learning. I use the supervisor board most to see what approvals are pending, which I find valuable. **What do you dislike about Paylocity?** The fact that time and labor does not talk to HR and Payroll and vice versa. Also, being able to send notifications other than just a missing punch notification would be great. We have to manually load from our other software, so no integration is a downside. We are still finding kinks almost a year into it. **What problems is Paylocity solving and how is that benefiting you?** Paylocity keeps everything in one place, making our operations more organized. I frequently use the supervisor board to see pending approvals. ### 4. Implementation Frustrations and Lack of Customization Hinder Paylocity Experience **Rating:** 2.0/5.0 stars **Reviewed by:** Maggie L. | Recruitment Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** I like the idea that Paylocity allows us the opportunity to store all our HR files in one platform instead of having to bounce from place to place. **What do you dislike about Paylocity?** The implementation process has been a nightmare for our team. Specifically, Paylocity was more focused on their "standard procedures" than paying attention to what our company needed from the jump. We even allotted for 3 extra months before our "Go Live", yet the Paylocity Implementation team sat on their hands for those 3 vital months that would have significantly helped us considering the company I work for and represent has been around for 21 years and has never used any sort of HRSM - everything is stored in hard copies. We are just starting to enter the digital age, and since we were starting with a basic blank slate, we should have been able to customize our Paylocity Platform for the needs of our company. Our implementation team didn't do that and just wanted to follow "Paylocity's procedure" and now our entire system is piecemealed together. It doesn't work the way we need it to and no matter how many times I complained and suggested we just start from scratch when we had the chance, no one at Paylocity wanted to listen to me. It is highly frustrating that the system doesn't work the way we need it to and we have spent COUNTLESS hours on our end - we had 2 or 3 switches on our implementation point. I also highly dislike that Paylocity doesn't seem to be working for Human Resources professionals and making things easier. There are so many areas that are completely wonky and don't make any sense which is highly odd because Paylocity has been around for decades. I don't know what happened to our account but it has not been the easy, seamless process, and the customization we were promised never happened and it's too late now. **What problems is Paylocity solving and how is that benefiting you?** The biggest benefit is having all our HR Personnel files digitized and in one place. ### 5. Simplistic HRIS with Cost Challenges and Setup Issues **Rating:** 2.0/5.0 stars **Reviewed by:** Nykia D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Paylocity?** I like that Paylocity is a simple HRIS system. **What do you dislike about Paylocity?** Communication when there are issues is a problem, especially responding. There's a need for better training for staff so everyone knows the process and procedures. Instead of being told the issue is with another department, it would be better if they could address it directly. The initial setup was not great, with many things not fully set up initially. Additional fees were required when setting it up later, making it not as economical as expected for an organization. **What problems is Paylocity solving and how is that benefiting you?** Paylocity processes payroll, but it hasn't solved any problems for me. ### 6. Responsive Support, but System Needs Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Ava S. **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** I use Paylocity daily in my Human Resources role. It helps me pull reports quickly, which is really handy. I appreciate the onboarding process for new hires, and it also helps ensure each employee is set up correctly. I like having a representative available who is very responsive when we have questions. I find the surveys helpful, as they allow me to send out 45 and 90 day reviews to employees. The workflows feature is great for pushing things out to employees all at once. **What do you dislike about Paylocity?** There are tons of things I can think of. In recruiting, when one person applies to multiple jobs, it doesn't track that as one 'employee profile'. It's confusing at times, because we have a new recruiter who doesn't know, and will reach out to applicants that we shouldn't. But she wouldn't know, because those notes are on a different application. They could've applied with a different email, so it doesn't show. That is something every single other ATS system I have used had. So, recruiting could be a lot better. On the HR side, there seems to be little things we can't do. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity to pull reports quickly, onboard new hires, ensure employee setup, send out 45 and 90-day reviews with surveys, and push workflows to employees all at once. ### 7. Comprehensive Functionality with Service Drawbacks **Rating:** 2.0/5.0 stars **Reviewed by:** Andrea L. **Reviewed Date:** December 30, 2025 **What do you like best about Paylocity?** I love that Paylocity is very user-friendly for our employees to navigate. Our employees are not tech-savvy, and we have a lot of older employees, so having a mobile-friendly app that is intuitive is helpful to reduce time spent on navigating the site. I find the benefit portion of the software robust and helpful. Paylocity integrates with our payroll software, taking care of manual changes and 1095-C forms, which is very helpful. **What do you dislike about Paylocity?** It's very hard to be able to get someone on the phone to help. All implementation managers suck at communicating. Sometimes things are better conveyed over the phone and it feels like no one has a direct line or a phone line. For example, I am submitting payroll right now and need assistance before I submit, I've been on hold for 21 minutes and counting trying to get assistance. Not easy, on a scale of 1-10, 1 being the easiest and 10 being the most difficult I'd rate it a 7.5. **What problems is Paylocity solving and how is that benefiting you?** Paylocity streamlines processes with its all-in-one platform, reducing redundancies and errors. It's user-friendly for tech-averse employees and integrates benefits with payroll, eliminating manual changes. ### 8. Improving, but System Limitations Persist **Rating:** 2.0/5.0 stars **Reviewed by:** Alexander G. **Reviewed Date:** December 30, 2025 **What do you like best about Paylocity?** I like that Paylocity is constantly improving their system. It's good to have an integrated ATS and HRIS system that hosts multiple companies. Recently, they made interview scheduling much more streamlined, and I find the templated emails and texts really great. **What do you dislike about Paylocity?** Having multiple of our companies in Paylocity doesn't work great. In the recruiting module, when you make notes on a candidate, it doesn't update for their other profiles if they've applied to multiple jobs, it doesn't combine profiles for the same candidate. It allows for multiple applications to the same job for one person. You can't assign tasks for other team members, so you have to pair it with outside project management software. Their emails are often blocked by spam filters. Their customer support isn't excellent. Adding new companies is a pain, and not all functionality works. We might need to reimplement since so many things don't work properly for the company set profile. **What problems is Paylocity solving and how is that benefiting you?** I find it helpful to have an integrated ATS and HRIS system with Paylocity, and I appreciate their improvements like streamlined interview scheduling with templated emails and texts. ### 9. Nice-looking reports, but overall experience needs improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Paylocity?** The reports section is pretty to use. In some areas, it's better than iSolved but it's not what we thought it would be. **What do you dislike about Paylocity?** We are having issues with getting a good customer service rep who is knowledgeable. Before we chose Paylocity, we asked about the training module in depth and after we chose them, we were told it would cost $10K to get the 'enhanced' version. We were totally misled. Also - our implementation specialist didn't set us up as a government contractor so we didn't have access to some reports we need. We converted to Paylocity because it was touted how much govcon's you work with. There is a lot of disconnect between our custome service rep, and benefits too. **What problems is Paylocity solving and how is that benefiting you?** I don't have an answer for this at this point. I don't know how Paylocity is benefitting us yet. ### 10. Needs Improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Paylocity?** How it is user friendly. Most things can be integrated pretty easily. **What do you dislike about Paylocity?** Extremely dislike that they will change things without any notice and for no real reason. Also some product changes then cause other functions to not work for no real reason. Paylocity has also been glitching a lot lately where things lags and we cannot do anything in Paylocity. Also a lot of representatives do not seem to know what they are doing. When you ask them a question they will go in circles and not give you a straight and direct answer. I have also tried to call in these past two weeks and I was put on hold for over an hour and was not able to reach anyone. **What problems is Paylocity solving and how is that benefiting you?** Does not seem like much is being resolved. If anything the system seems to be failing and glitching more and more. ### 11. Decent Features, Painful Setup Experience **Rating:** 1.5/5.0 stars **Reviewed by:** Amanda G. **Reviewed Date:** January 05, 2026 **What do you like best about Paylocity?** I really like having everything in one system with Paylocity. I appreciate the recruiting and onboarding being connected, which was a hassle when they were in separate systems before. The automations around recruiting, onboarding, and HR & Payroll are also nice and save a lot of manual work. **What do you dislike about Paylocity?** I don't like how we need to have a separate event for rehires and new hires. I don't like employees cannot upload documents greater than 1 page for their I-9. Allow more user flexibility. Allow us access to our E-verify account to launch manual cases. The initial setup was very, very challenging. We had a couple of good implementation specialists and some terrible ones. **What problems is Paylocity solving and how is that benefiting you?** Paylocity solves the issue of having onboarding and recruiting in separate systems and automates processes around recruiting, onboarding, and HR & Payroll by having everything in one system. ### 12. Simple to Use, but Poor Support and Surprise Feature Costs **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Paylocity?** It's generally simple to use in some ways - some modules work as they're supposed to. **What do you dislike about Paylocity?** So many things - the customer service is not great and I'm generally teaching the account managers and sales team on how to use the system vs. them telling me. We don't get informed on new releases of features as they happen, and when they do happen, we just get surprised and flatfooted or it's somehow another added cost for a feature of the system that should just be the standard. It's really just frustrating and unfortunate. **What problems is Paylocity solving and how is that benefiting you?** Broadly just as a record keeping system. It's just a necessary system for employee management throughout the life cycle. It really isn't benefiting or helping much and often causes more aggravation and time wasted vs. actually feeling supported. ### 13. Conflicting Paylocity Guidance Causes Errors and Wasted Time **Rating:** 1.5/5.0 stars **Reviewed by:** Carole C. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Paylocity?** I have good familiarity with the platform **What do you dislike about Paylocity?** I receive different information from different sources at Paylocity for the same issue. This has caused major errors and a huge waste of our time and effort. **What problems is Paylocity solving and how is that benefiting you?** None ### 14. Needs Faster Innovation to Stay Competitive **Rating:** 1.5/5.0 stars **Reviewed by:** Gavin G. | Senior People Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** I think when you get a great Rep it is very helpful but finding that person will only be about 6 months and then they will be transferred somewhere else! it is great for a small company and very easy for employees, but not what is needed for a growing big company and not great for the HRIS leader **What do you dislike about Paylocity?** I think they are not advancing at the rate that they need to be. **What problems is Paylocity solving and how is that benefiting you?** Our Rep Michael is the BEST I have had in 6 years! Keep him around he will spend hours helping us with problems! ### 15. Reporting Feature Shines, But Needs Time Tracking Fix **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Paylocity?** I like the reporting feature in Paylocity. I just enjoy how I can create the reports. The reporting allows us to be able to figure out how many workers we will need for the next pay period. **What do you dislike about Paylocity?** The time is not accurately uploaded and does not reflect correctly. The accrual balances do not update correctly. The initial setup was pretty clear, but the trainings are not the best. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity for creating reports to determine how many workers we need for the next pay period. ### 16. Intuitive Functions, But Poor Customer Service **Rating:** 2.0/5.0 stars **Reviewed by:** Ashley C. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I find some functions of Paylocity to be intuitive. I also think the onboarding function is great. **What do you dislike about Paylocity?** Their customer service is awful. They do not ever know what they are talking about, they are slow to respond, and often give incorrect solutions. **What problems is Paylocity solving and how is that benefiting you?** Paylocity puts everything in one spot and has some intuitive functions. The onboarding function is great. ### 17. Paylocity Updates Don't Streamline Processes **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Paylocity?** The ability to maintain employee records, performance reviews, and training records in one place. Additionally, having deadline reminders in the portal. The reports are available in their system. **What do you dislike about Paylocity?** With updates over the past year processes have added steps and have become more cumbersome instead of more streamlined. I've stopped using certain features within Paylocity due to this. The customer service team does not seem to be as knowledgeable as customer service employees in the past; when reaching out to customer service sometimes they have to ask someone else for guidance. The majority of my employees do not utilize the app due to the frequency of being required to change their password. **What problems is Paylocity solving and how is that benefiting you?** We haven't had any benefits with recent Paylocity updates. ### 18. Payroll and Support Issues Undermine Trust **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Paylocity?** Generally, the interface is easy to use, and our end users (our employees) have an easy time navigating what they need. We have a high engagement level with Paylocity's Performance modules - we love the Journals! **What do you dislike about Paylocity?** We have been with Paylocity since 2023 - coming up on our 3 year anniversary with them. When we first implemented - everything went really great. Implementation was smooth, we had experts on our team to ensure we understood and things went well. We had an issue about 18 months ago, and they were so helpful and assigned a highly experienced account manager to ensure everything was where it should be - somewhat of another implementation - we went through each module and dialed things in. In the last 6-8 months, things have really taken a nose dive. Customer Service, expertise on the phone, reporting, accuracy in payroll, overall easy of use and trust from the HR department's side. Luckily, my employees have not felt the rub that my team has. Service, while "responsive" is unhelpful. For "complex" issues, they open a ticket and often do not follow up. (when I say complex - why is this report showing these hours, and this other report is showing different hours). Payroll / Time & Labor / PTO - We have had issue after issue with PTO - the system will often allow employees to go negative. Although we have continued to work with Paylocity on a solution, things will go well for a time, and then all of a sudden something will shift on their end and people are able to go 20 hours negative in PTO. If you hire a salaried employee on Monday, but run payroll for the previous pay period on Tuesday, it will pay the salaried employee for the full 80 hours even though they were not employed/onboarded during the pay period we're paying. We've been told that we shouldn't select "auto pay" until after payroll is run. I have never had a payroll system do this - pay employees that were not actively employed. We have had to create a robust Payroll tracking tool in order to track increases, pay changes, department changes, new hires and terminations, so that we can ensure that people are paid properly. It simply comes down to the fact that we do not trust Paylocity anymore. We recently were going to implement Benefit Admin. The implementation specialist, the EDI feed specialist, and our account rep were incredible siloed. They were not communicating with each other and there was no knowledge that we were implementing. With LMS implementation, there was zero assistance, a lack of follow through and communication. The LMS DOES NOT communicate well with the HR/Payroll side of things. There is a level of manualness that must be carried over (when an employee gets promoted to a manager, you have to tell the LMS they've been promoted). Department managers have access to certain things that they should not. The mobile access to the LMS leaves a lot to be desired (can't go in landscape mode to view)). Mobile - We are a business where 90% of our employees are not at a computer. The mobile ability of Paylocity leaves a lot to be desired. You cannot do everything on the app that you can on a desktop. Managers must have access to a desktop browser in order to do many things. I was originally sold on Paylocity with the thought that everything was developed in house. It is not. Time/Labor is separate, LMS is seperate, Performance is separate... you can tell this in how it logs you in and some times it is not seemless. **What problems is Paylocity solving and how is that benefiting you?** One system for all HR functions. Right now, I am having a hard time seeing the benefits because I'm having so many issues. ### 19. Intuitive Payroll, But Integrations, Reporting and Customer Service Need Work **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** It has relatively intuitive payroll processing **What do you dislike about Paylocity?** Allows retro payrolls to be run (legal problems with that). Significant issues integrating with other vendors such as retirement plan recordkeepers. Reports are also very basic and custom reporting is expensive. Paylocity staff provide incorrect guidance to users on special checks. Other service issues. **What problems is Paylocity solving and how is that benefiting you?** None I can think of. ### 20. Long Wait Times and Incorrect Info Create Extra Rework **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Paylocity?** Hmmmm. Not sure there is anything. There have been 1 or 2 employees who have been knowledgeable and helpful, but for the most part I haven't been impressed. **What do you dislike about Paylocity?** Long wait times on hold or to get an email response, some employees seem like they don't care - I get incorrect information and have to redo my wiork. **What problems is Paylocity solving and how is that benefiting you?** An issue with migration from Paycom has been handled. It still involved hours of work on our end to fix. ### 21. Easy to Use After Training, But Too Much Room for Error **Rating:** 1.5/5.0 stars **Reviewed by:** Ana S. | Production Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paylocity?** It's pretty easy to use once you've been fully trained. **What do you dislike about Paylocity?** There is a lot of room for error if you're not familiar with all of the screens prior to processing payroll. **What problems is Paylocity solving and how is that benefiting you?** I didn't have any problems prior when using ADP ### 22. Challenging Setup and Limited Problem Solving **Rating:** 1.5/5.0 stars **Reviewed by:** Bianca S. **Reviewed Date:** December 19, 2025 **What do you like best about Paylocity?** I like the training and onboarding with modules. **What do you dislike about Paylocity?** I find it difficult to work with the service and experience issues with the system. The training isn't sufficient, and the onboarding process is complicated, making it hard to utilize all features. Time and labor app tracking is also slow. **What problems is Paylocity solving and how is that benefiting you?** I appreciate Paylocity's training and onboarding modules but face difficulties in service and in using the full features due to our incomplete onboarding. I hope for faster app tracking and a unified system for all companies. ### 23. Efficient for Payroll, But Setup and Usability Lag **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Photography | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Paylocity?** I like how Paylocity speeds up the process. Previously, I had to deal with a lot of manual data entry, but with Paylocity, I can just do an import and reconcile. The deductions are all built into the system, which is really convenient. **What do you dislike about Paylocity?** I find the workflow is not intuitive, and the instructions on PEAK are often out of date or hard to follow. Also, the initial setup was very difficult. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity to eliminate manual payroll data entry by importing and reconciling data, which speeds up the process. Deductions are built into the system, making payroll management easier. ### 24. Straightforward Payroll but Lacks Responsive Support **Rating:** 1.5/5.0 stars **Reviewed by:** Debbie C. **Reviewed Date:** December 30, 2025 **What do you like best about Paylocity?** I like that the payroll process in Paylocity is straightforward. **What do you dislike about Paylocity?** I don't like the response time of their employees. The fact that you have multiple people in multiple departments and that they can't forward emails between departments. At times, they seem to do the very least to provide assistance. **What problems is Paylocity solving and how is that benefiting you?** Paylocity's compliance arm ensures our handbook and policies meet state requirements. The payroll process is straightforward. ### 25. Tracks Time, But lack of Weekly Totals and use of Decimal Hours Make It Hard to Use **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** It keeps track of your time and allows the company to process payroll. **What do you dislike about Paylocity?** It doesn't add up the week, only the total pay period so you can't see if you have 40 hours in one week. The decimals are impossible to know how long you have worked without using a decimal to time calculator. **What problems is Paylocity solving and how is that benefiting you?** Payroll processing. ### 26. Great Features, But Support Falls Short **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** Lots of user functionality along with what seems to allow things to be customized. **What do you dislike about Paylocity?** Lack of support. Account Mgrs (and we've had numerous in my under a year) are non-responsive or just plain not good. **What problems is Paylocity solving and how is that benefiting you?** Better than using Excel or paper but for example, we recently finalized the performance process but were unable to upload the final calibrated ratings from an Excel spreadsheet. How is this possible? ### 27. Friendly Staff, But Hard to Navigate and Missing Key Features **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** Not a whole lot. Employees are friendly. **What do you dislike about Paylocity?** It doesn't do everything I need it to do. Not easy to navigate. Constantly talking to a different rep every time there's an issue. **What problems is Paylocity solving and how is that benefiting you?** Nothing ### 28. Easy Payroll, but PTO Rollover and Customer Service Need Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Paylocity?** Payroll processing and time card is easy **What do you dislike about Paylocity?** PTO system and roll over time and customer service. **What problems is Paylocity solving and how is that benefiting you?** Unfortunately it takes along time to get something solved with paylocity. ### 29. Paylocity Review **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Paylocity?** Payroll is simple to run. Recruiting Module is good. **What do you dislike about Paylocity?** Requested that W2s for employees who received 3PSP not be adjusted. I was told by my acct manager on January 30, 2025 that an adjustment was not in process nor would an adjustment be done. On a zoom call with my acct manager to address a separate issue, I saw that a W2 adjustment had been done on the 3PSP employees. I requested that the adjustment be undone, or removed, and was told they would escalate the issue as it would cause tax issues for employees. This occurred on 2/12/2025. This issue had to be excalated numerous times, finally by the President/CEO of my company, and on 3/14/2025 I finally got to speak with a PCTY rep who assisted me with this issue. During that conversation, I got the impression the issue I requested be resolved on 2/12/2025 was not put in correctly by the acct manager, as the information pertaining to my issue was not what the new PCTY rep thought needed to be done. PCTY rep thought that W2 and 941 correction was needed on one employee, not all 3PSP affected employees, and was unaware that the 3PSP adjustment needed to be corrected for all affected employees. This caused all affected employees quite a bit of irritation and lack of trust in PCTY. On 2/25/2025 I initiated a service request for a reporting error. My acct manager sent notification they had passed it on to the correct department, however over a month passed with no further communication. I reached back out to Service on 4/4/2025 stating that the Service request was completely removed from the Client Hub and that I had not received any communication on this issue. This was my second follow up to Service. The next day, the service request was showing up in the Client Hub and I had an email requesting additional information. On 2/4/2025 I emailed Service to ask if I could use Events for what our company was needing to track, and explained what I was needing to use it for if at all possible. I received a response on 3/5/2025 that I could not use Events for the purpose I was asking about. Since a month had passed since I contacted Service about this, our company had already explored other avenues and found a solution not within Paylocity. Ultimately, I am dissatisfied with Service and the amount of time it takes to get Service requests completed. I've also noticed a lack of response when I send emails to Service. **What problems is Paylocity solving and how is that benefiting you?** Most of my issues have either not been solved by Paylocity yet, those that have been resolved took up to 3 months to have resolved. ### 30. Not great! **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Paylocity?** I liked the ease of processing payroll and onboarding/offboarding employees **What do you dislike about Paylocity?** TERRIBLE customer support. Staff is misinformed, ill-trained and often times not knowledgeable on simplistic payroll/HR questions **What problems is Paylocity solving and how is that benefiting you?** Not sure. I don’t think they are solving much ### 31. Good for companies that don't know any better **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Paylocity?** It looks pretty; it doesn't show private (comp, PII) unless you tell it to - it's initially hidden from view. **What do you dislike about Paylocity?** If you are a company already established with specific rules and procedures, Paylocity is not very flexible. Implementation was very arduous, with several calls per week, and several training sessions; and when we were transferred to our service rep most of what we had learned was thrown out the window, just to tell us the system doesn't actually work that way. Everything from time off to payroll was different. When we asked if we could get on a call with our implementation team and service team we were told it was not possible. Service reps change often - we've been with Paylocity (officially implemented) for 6 months and we've had 3 different reps assigned. We are teaching service reps rules and laws about 401k and payroll - they should be payroll experts if this is what they are doing daily! It's very difficult to understand the time off/time taken/time remaining function. There is a lot of work on HR's side to research this as managers can't understand that system. When we implemented the system the Paylocioty team failed to set up our managers with manager access (rather than standard user access) so they didn't have the ability to conduct performance reviews. This was never even mentioned in our setup. We ended up having to manually update each manager use profile one by one. We were paying for Community Plus for months and never had access to it. We had to raise the issue with our initial sales rep to finally get access and training. If you have questions they will send you an article to read rather than explaining or even understanding the question being asked. Often times the article does not address the question or managers don't have access to the Peak article. Keep the Human aspect in customer service! **What problems is Paylocity solving and how is that benefiting you?** So far,it has caused more problems than it has solved. ### 32. Human Resources Review of Paylocity **Rating:** 1.5/5.0 stars **Reviewed by:** Kristofer O. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Paylocity?** I use Paylocity every single day. Paylocity has very good support. Whenever I call, they always answer quickly and they are able to come up with a solution. Furthermore, Paylocity offers an extensive library of reports that can be used for organizational analysis. Reports reange from time and labor and payroll data, to demographics, to histrocial data, and so much more. All of these are extremely handy when looking at organizational progress over the years or to determine future goals. The breadth of reports is very useful. Paylocity does a fairly good job of listening to customers to improve its ease of use. **What do you dislike about Paylocity?** Paylocity as a whole is not very intuitive. What one should consider a simple task, such as setting GPS boundaries for employees, often requires a call to customer support and take time jumping through hoops to get the problem resolved. Previously, I have used system like Kronos and found their program to be much more intuitive. Even when processing payroll, there are multiple steps that must be completed for what could be a much simpler process. Integrating the timesheets and payroll processing could use some help. It's not terrible, but its extremely inefficient. **What problems is Paylocity solving and how is that benefiting you?** Paylocity is currently imporoving the payroll section to make processing simpler and more efficient **Official Response from Joe Palmer:** > I appreciate your feedback on the areas where you find our system less intuitive. We are committed to improving our platform and your input helps us in that effort. Thank you for partnering with Paylocity as we look to make our products better every day. ### 33. Basic software, poor functionality, outdated training, still discovering "bugs" for them **Rating:** 1.5/5.0 stars **Reviewed by:** Esther F. | Talent Acquisition and Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Paylocity?** It has the potential to be a great tool, improving the recruiter and candidate experience. Seems early in their product development. **What do you dislike about Paylocity?** lackluster functions, no way to track candidate responses in the inbox back to their profile or the application you reached out about, no notifications in the extension, our testing team is discovering bugs for their engineering team **What problems is Paylocity solving and how is that benefiting you?** NA ### 34. Paylocity has Potential, but Needs Work **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Paylocity?** I enjoy the appearance of it and how efficient it could make my job with some updates. **What do you dislike about Paylocity?** 1. The customer service is abysmal. They are usually quick to answer the phone, but they never seem to understand how the platform works. Paylocity also does not empower its team to solve problems. The only actionable thing the customer service team answering the phone can do is put in a ticket that likely will not be answered for 2+ weeks (if at all). 2. Benefits and HR are separate. You often have to navigate between both widgets and change things in both places to update information which can become quite redundant and annoying. Also, both features have different customer service staff so you often have to call and talk to the HR team and then call and talk to the Benefits team. 3. Making updates to an entry can be quite difficult. 4. The Paylocity team inputs your info for you for open enrollment rather than allowing you to do it yourself. This could be beneficial but the team often inputs the info incorrectly and it can take days to get someone to make the correction. Our Open Enrollment window started late because of this. 5. Our integration always fails. It never works properly. **What problems is Paylocity solving and how is that benefiting you?** Eliminates our need for paper forms, streamlines the onboarding process, helps keep up with disciplinary actions, helps with form distribution and signature collecting, and helps our employees stay on top of their goals. ### 35. Value HRIS with broad functionality but lacking depth in features and capabilities **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Paylocity?** In terms of technology, Paylocity may lag behind industry leaders, butit compensates with its affordability. Users can expect a fairly reliable platform that gets the job done without the bells and whistles of more advanced systems. Speaking of being basic, that would be the recruitment module more than anything. But it really does get the job done! They added a bulk resume review option, which has been a gamechanger! The onboarding module is also barebones, but I've had employees tell me it was one of the best employee onboarding experiences they've ever had. They have more recently been releasing updates across the different modules which shows they are working to advance and catch up with other companies. I hope this continues! **What do you dislike about Paylocity?** Product support is painful. Their account management structure is not effective. When you have an issue, you may get a different answer depending on who you talk to or when you call. This leads to confusion. The app is dated. The UI has some new graphical elements, but it's nearly the same experience that I had when I used it back in 2017. Manager self-service is not great. Employee Action Forms do not allow for pulling in any custom fields. You CANNOT future date a change. Ifwant to adjust an employee's pay rate two weeks out, the system only recognizes today's date. Meaning I can't do it today and forget about it. **What problems is Paylocity solving and how is that benefiting you?** Paylocity solves HR challenges by streamlining onboarding with digital documents, simplifying recruiting through job posting and applicant tracking, and centralizing employee data management. ### 36. Average structure and features, very poor customer support **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Paylocity?** The UI is basic but navigable. Also, it's a decent enough all-in-one HCM system. **What do you dislike about Paylocity?** The biggest problem is customer support. The knowledge base itself is voluminous but often confusing and certainly not comprehensive. When I have basic questions about visibilty of key features to different groups, sometimes answers are simply not provided. Contacting customer support itself sometimes feels useless. Contacting through phone or chat often means you interact with a representative who doesn't fully understand the system. And contacting through email often turns into an interminable wait for assistance. The other big problem is that there's no proxy function here. As an admin, there's no way for me to know what employees see unless I have a colleague revoke my admin access. This is basic functionality that all SAAS platforms should have. **What problems is Paylocity solving and how is that benefiting you?** Paylocity provides an all-in-one system, including core HCM, payroll, ATS, and LMS functions. ### 37. Sales Service Differs from Customer Service **Rating:** 1.5/5.0 stars **Reviewed by:** Leah H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Paylocity?** Paylocity was the most affordable option that would allow us and help us to get set up in states accross the US. They have a background check partner and offer free integration with Employee Navigator, which was important to us. **What do you dislike about Paylocity?** Their service was overstated. It sounded like payroll would run itself, but if you've run payroll before (which I had not) you know it takes software AND manpower. They talked about doing set up for us, but I had to put together a lot of data for transfer myself and later discovered much of it was input incorrectly. They tell you that you will get an Account Manager, but you don't. When you call or email, your ask is given to one of many people on a team. They talked about responding to emails within 4 hours, but that has not been my experience. Plus, a response does not mean a solution. I spend a lot of time auditing and following up. It is also taking more than a month to get set up for employment in a new state and communication of progress has not been clear. It is very hard to tell what service is like before you become a customer; my biggest issue with them is the service. **What problems is Paylocity solving and how is that benefiting you?** The software is saving us money as we no longer need to pay an outside accountant to run our payroll. The convenience of having a time tracking system connected to payroll is also a plus. **Official Response from Joe Palmer:** > Hi Leah, thank you for taking the time to share your feedback. I'm sorry to hear about your experience. Your success is our number-one priority, and we definitely want you to feel supported while using our solutions. In addition to calling or emailing your account team, you can also search our knowledge base, PEAK, for helpful articles and links to training videos. If you'd like to discuss your experiences further, we'd love to hear from you at PCTYAdvocate@paylocity.com to hear how we can best service your needs. ### 38. This could be so much better **Rating:** 2.0/5.0 stars **Reviewed by:** cameron c. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Paylocity?** Being able to add candidates that are searchable **What do you dislike about Paylocity?** I wish there was a group chat feauture for bigger companies. There could be a button to send multiple texts to multip candidates at the same time. Especailly if we sending the same message over and over again. **What problems is Paylocity solving and how is that benefiting you?** none so far. ### 39. the automations spams candidates **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Paylocity?** Easy for candidate to confirm or canel the interivew **What do you dislike about Paylocity?** spamming cnaidiates and which causes a influx of incoming calls when I didn;t text them **What problems is Paylocity solving and how is that benefiting you?** not solving problems it just make it easire to communtiacte ### 40. Paylocity Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Paylocity?** The Software is awesome, intuiative and easy to use. The employees access vis the app is great. Immplenmtation teams are great to work with. Plenty of features to use such as onboarding, garnishments, surveys nad on demand pay. **What do you dislike about Paylocity?** The customer service is horrendous. You wait days to get responses. I rencently essculated an issue up 4 levels form the customer service representative, not one person responded. Not one. **What problems is Paylocity solving and how is that benefiting you?** Garnishments, On demand payment. ### 41. Acceptable for Small Business **Rating:** 1.5/5.0 stars **Reviewed by:** Amber F. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Paylocity?** The Data Insights section is very helpful for my monthly reporting **What do you dislike about Paylocity?** Their customer support is not helpful a majority of the time. **What problems is Paylocity solving and how is that benefiting you?** They provide reporting that allows us to manage the HR functions of the business. **Official Response from Joe Palmer:** > General Complaints: Hi Amber, thank you for taking the time to share your feedback. It appears we missed the mark in some areas with you and your team. We apologize for this and would like to work with you to make it right. Please reach out to PCTYAdvocate@paylocity.com and our team will work with you on these issues. ### 42. Customer Service is their downfall **Rating:** 2.0/5.0 stars **Reviewed by:** J R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Paylocity?** The system is easy to use and intuitive. It streamlined and gave us more functionality than we had with WFN. **What do you dislike about Paylocity?** Customer service is horrible. We don't have a dedicated account manager. Have had many tickets outstanding for a while. Have also had responses to service emails that don't answer my question or give wrong information. Most of the responses are that they are forwarding it on for assistance. Trying to escalate is worthless. One manager, Chris Knudsen may reply via email but, getting a call won't happen. We've only been with Paylocity 5 months and have decided to go elsewhere because of the level of customer service we receive. **What problems is Paylocity solving and how is that benefiting you?** Can't answer this. Many issues drag on. **Official Response from Joe Palmer:** > Thank you for taking the time to share your feedback. Hearing from users is how we best improve. I'm sorry to hear about your experiences so far. Your success is our priority, and we definitely want you to feel supported while using our solutions. If you'd like to discuss your experience further, we'd love to hear from you at PCTYAdvocate@paylocity.com to talk through potential resolutions. ### 43. Product still needs work **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Paylocity?** Ability to upload receipts and match them to spend, when it works Workflow to approve expense from my team. Good level of detail on the spend **What do you dislike about Paylocity?** App crashes regularly when I try to take a picture of receipt The filtering of spend that I need to provide input on is clunky Matching of forwarded receipt to spend often doesn't work in cases when it should (e.g. matching a uber receipt to spend on CC) Overall interface is not intuitive Having a dedicated CC for some monthly spend is an interesting concept but it's not implemented in a useful way because I still need to upload a receipt every month **What problems is Paylocity solving and how is that benefiting you?** Allows me to consistently provide expense reports with limited overhead Allows me to manage/approve my team's spend efficiently ### 44. Mediocre HR & Payroll Provider **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Paylocity?** User friendly and clearly laid out for employees. **What do you dislike about Paylocity?** Customer service is hit or miss. While I have had good experiences, I have had far more poor ones. **What problems is Paylocity solving and how is that benefiting you?** All areas that we use Paylocity for (benefits, applicant tracking, onboarding, and payroll) are user friendly, however, customer serivce for these areas are not good. **Official Response from Joe Palmer:** > Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. We definitely want you to feel supported while using our solutions and it sounds like we may have missed the mark at times. In addition to calling or emailing your Account Management team, you can also search our new knowledge base, PEAK, for helpful articles and links to training videos. If you'd like to discuss your experience further, we'd love to hear from you at PCTYAdvocate@paylocity.com. ### 45. Decent **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Paylocity?** Pulls in transactions and gives push notifications on new transactions **What do you dislike about Paylocity?** Doesn't always match receipts emailed in with the transaction. Sometimes search is poor **What problems is Paylocity solving and how is that benefiting you?** Lesss time in expense reports ### 46. Employee perspective - issues with access, customer support **Rating:** 1.5/5.0 stars **Reviewed by:** Iris L. | Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Paylocity?** The interface is simple and has a clean design. **What do you dislike about Paylocity?** As a user, I've had issues with my access changing, despite not having made any. After seeking customer support (through my org's representative), Paylocity's support was unable to help. The provided workarounds, but never solved the issue and I think they lack the customer support needed to properly assist/give background on issue. My issue was never resolved, but I am using the workaround (elevated access). Additionally, there are some workflows (ex. Time Off History) that are not intuitive and can be improved. **What problems is Paylocity solving and how is that benefiting you?** Paylocity serves as a hub for all of HR's needs. Since this is from a salaried employee perspective, I can't speak on other features, such as clock in/out. ### 47. Senior HR Leader **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about Paylocity?** Great employee portal and information flow fir employees. Great service team ready to answer any question. UPDATE - the rating has drastically dropped in 2022 as the quality of support has dropped. Too many green reps are on the phones trying to handle complex items they have no knowledge of and just refer us to the knowledge base. the turn around for follow-up is also diminished - I've had a few items hit the service desk that required further research or information and I had to reach out after a week to get an update. **What do you dislike about Paylocity?** Standard Reports some naming of these reports are awkward and sometimes it takes a bit to figure out what report is needed. Also some areas of admin knowledge isn't up to date. Or has out dated information. **What problems is Paylocity solving and how is that benefiting you?** Streamline processes **Official Response from Hannah Elger:** > Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. Your success is our number-one priority, and we definitely want you to feel supported while using our solutions. In addition to calling or emailing your dedicated Account Manager, you can also search our new knowledge base, PEAK, for helpful articles and links to training videos. If you'd like to discuss your experience further, we'd love to hear from you at PCTYAdvocate@paylocity.com. ### 48. Paylocity **Rating:** 2.0/5.0 stars **Reviewed by:** Gary O. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about Paylocity?** Better than our old system. more flexible **What do you dislike about Paylocity?** Great difficulty setting up open enrollment, system has become very inflexible, trouble accommodating our 20 week pay period. Unable to generate a report showing pay by the week, required for workers comp when reporting incident to the State. Unable to calculate part year staff deductions correctly, we had to supply the formula before it was correct. did not upload all the changes until more help tickets were put in in January Did not load employer costs of benefits correctly, even though it was supplied on the extensive spreadsheet we were forced to fill out. We ended up correcting it on our own. Have to enter the same information several times, does not carry over from on field to another on different screens Unable to generate a usable FMLA report, need to track by hand **What problems is Paylocity solving and how is that benefiting you?** Easier to print out the OSHA 300A form Does a few onboarding things for us, not as many as we would like **Official Response from Jesse Liszka:** > Thank you for taking the time to share your feedback. We’re disappointed to hear that you’ve experienced some difficulty with open enrollment and reporting. We work hard to provide a streamlined experience and we’d love to hear more details about how we can improve this for you. We have reached out to your account manager to let her know you're still having some challenges and she'll be in touch. Thanks for your patience! ### 49. My thoughts on Airbase **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about Paylocity?** It is just another credit card, not really impressed with the service. **What do you dislike about Paylocity?** There is no 24 hours customer service, if there is an issue, you cannot do anything. **Recommendations to others considering Paylocity:** N/A **What problems is Paylocity solving and how is that benefiting you?** I have not seen any benefits of using this service. In one incident a vendor is charging $51.98 administration charges on a $9.86 toll charge and I seem to be helpless in that matter. f there was a number for me to call, I could have stopped this charge. ### 50. Paylocity Review **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Paylocity?** I liked that the platform combined a lot of different areas into one- recruiting, benefits, onboarding, payroll, evaluations. This was really nice for our employees to not have to remember where to go for what. **What do you dislike about Paylocity?** The system was clunky. I felt like we were very oversold on the platform and half of what were were excited about was not actually a working feature yet. And when it was rolled out, it didn't work properly. There was a lot of turn over with our account manager, and sometimes would learn about this from not getting a response to a new person responding. Issues we had were constantly being dropped or took months to resolve. **What problems is Paylocity solving and how is that benefiting you?** We were able to combine our evaluation process under this platform. However it wasn't as robust as we were initially shown. Which caused problems when we rolled out evaluations. **Official Response from Matt Doyle:** > I am sorry you had some challenges with the system initially along with turnover with your account team. We hope we can make this right. We are glad to hear you found value with the recruiting, onboarding, benefits, payroll, and performance management all in one system. Please reach out to PCTYAdvocate@paylocity.com if you'd like more help. ## Paylocity Discussions - [Can I use paylocity at home?](https://www.g2.com/discussions/can-i-use-paylocity-at-home) - 27 comments, 7 upvotes - [How many virtual cards can I use at one time?](https://www.g2.com/discussions/how-many-virtual-cards-can-i-use-at-one-time) - 3 comments, 2 upvotes - [What's the best way to know all the state taxes are filed and know which ones Paylocity doesn't?](https://www.g2.com/discussions/what-s-the-best-way-to-know-all-the-state-taxes-are-filed-and-know-which-ones-paylocity-doesn-t) - 1 comment, 2 upvotes - [International bill payments?](https://www.g2.com/discussions/50622-international-bill-payments) - 2 comments, 2 upvotes - [Posting amortization entries with schedules from NetSuite](https://www.g2.com/discussions/39604-posting-amortization-entries-with-schedules-from-netsuite) - 2 comments, 2 upvotes - [View Paylocity pricing details and edition comparison](https://www.g2.com/products/paylocity/reviews?filters%5Bnps_score%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A55%3A16+-0500&secure%5Bsession_id%5D=7b001855-ef25-488c-9c2c-4f2bca0b2190&secure%5Btoken%5D=e4e346abd7b1a117afdd74fd6c997a36ff606ff3c3aa7f0b3ef8b46ecfeb2411&format=llm_user) ## Paylocity Integrations - 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[Vanguard Authenticator](https://www.g2.com/products/vanguard-authenticator/reviews) - [Verified First](https://www.g2.com/products/verified-first/reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - [WEX Benefits](https://www.g2.com/products/wex-benefits/reviews) - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews) - [WorkBright](https://www.g2.com/products/workbright/reviews) - [Workstream](https://www.g2.com/products/workstream-workstream/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) ## Paylocity Features **Additional Functionality** - Data Import/Export - Estimating - Timer - Multi-Currency - Customizable Reports - Alerts/Notifications - Reporting/Analytics - Real-Time Updates - Projections - Customizable Fields - Approval Process Control - Mobile App - Generative AI - Activity Dashboard - Billing & Invoicing - Budgeting/Forecasting - Resource Allocation & Planning - Access Controls/Permissions - Real-Time Notifications - AI Copilot - Summary Reports - Reporting & Statistics - Real-Time Data - Automatic Time Capture - Overtime Calculation - Clock In/Out - Productivity Analysis - Multi-Language - Employee Scheduling - Employee Database - Billable & Non-Billable Hours - Usage Tracking/Analytics **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Feedback Management** - Feedback Management **Recruitment Management** - Recruitment Management **AI/Machine Learning** - AI/Machine Learning **Interview Scheduling** - Interview Scheduling **Decision Support** - Decision Support **Assessment Management** - Assessment Management **Job Description Management** - Job Description Management **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Talent Acquisition** - Talent Acquisition **AI Candidate Scoring** - AI Candidate Scoring **Video Interviewing** - Video Interviewing **Personalized Outreach** - Personalized Outreach **Interview Management** - Interview Management **Resume Parsing** - Resume Parsing **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Corporate Card - Credit Card Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Payment Methods** - ACH - Credit and Debit - Wire Transfer **Automation** - Process Automation **Setup** - Data - Approvals - Alignment - Real-Time Data **Planning** - Processes - Contracts - Content - Requisition **Basics** - Reporting - Interoperability - Performance **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Platform Basics** - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication **Management** - Approval - Communication - Documents - Receipt of Goods **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication - Multi-Channel Communication **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Additional Functionality** - Generative AI - Billing & Invoicing - Customizable Templates - User Management - Invoice Processing - Onboarding - Search/Filter - Sourcing Management - Vendor Master Data Management - Procurement Management - Reporting & Statistics - Document Management - Project Management - Data Visualization - Access Controls/Permissions - Transaction History - Risk Assessment - Activity Dashboard - Real-Time Data - Alerts/Notifications - Offboarding - AI Copilot - Self Service Portal - Audit Management - Collaboration Tools - API - Approval Process Control - Vendor Payment - Third-Party Integrations - Performance Metrics - Purchase Order Management - Contract/License Management - Data Import/Export - Single Sign On - Workflow Management - Compliance Management - Task Management **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Candidate Search - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Performance** - KPIs - Benchmarks - Forecasting - Savings **Execution** - Sourcing - Purchasing - Invoicing - Procurement Management - Order Management **Additional Functionality** - Dashboard - Cloud - Mobility **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling ** Type** - On-premises solution - Cloud-solution **Planning** - Processses - Contracts - Content - Requisition - Customizable Templates **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization **Generative AI** - AI Text Summarization - Generative AI **People Analytics - Employee Experience Software** - Action Plan - Productivity - Individual Development Plans **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Additional Functionality** - Billing & Invoicing - CRM - Resume Database - Talent Pool - Alerts/Notifications - AI Copilot - Email Marketing - Searchable Database - Reminders - GDPR Compliance - Customizable Branding - Customizable Templates - Job Board - Data Import/Export - Recruiting Firms - Reference Checking - Social Recruiting - Internal HR - Job Requisition - Collaboration Tools - Background Screening **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management - Reimbursement Management - Task Progress Tracking **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths/Tracks - Communication & Notifications - Assignment Scheduling - Self-paced Learning - Mobile Learning - Blended Learning - Social Learning - Synchronous Learning - Extended Enterprise Learning - Asynchronous Learning **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Analytics** - Visibility - Performance - Spend - Financial Reporting **Content** - Automation - File Sharing **Analytics** - Due Dates - Benchmarking - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Platform Performance** - Reporting - Monitoring ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **Invoice Management** - Capture - Supplier Portal - Repository **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise - Surveys & Feedback - 360 Degree Feedback **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - Generative AI **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Job Content Creation** - AI-Generated Job Descriptions **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Client Invoicing** - Invoice Creation and Delivery - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance - SCORM Compliance **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Integration** - Accounting - Payment Integration - ERP - ERP integration **Integration** - Accounting - Payments - ERP - Account Sync **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Supplier Management** - Evaluation - Selection - Risk Management - Inventory Management - Vendor Management - Workflow Management - Compliance Management - Purchase Order Management - Requisition Management - Bid Management - Auction Management - Sourcing Management - Returns Management - Fixed Asset Management - Contract/License Management - Supplier Management - Spend Management - Order Management - Shipping Management - Warehouse Management - User Management - Catalog Management - Receipt Management **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Reporting** - Real-Time Monitoring - Multiple Views - Data Import/Export - Budgets - Real-Time Updates - Real-Time Reporting - Real-Time Analytics **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building - Negative Feedback Management - Communication Management **Agentic AI - Procure to Pay** - Multi-step Planning - Autonomous Task Execution - Proactive Assistance **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Generative AI - Integration Management - Vendor Management - Contract Lifecycle Management - Budgeting/Forecasting - Compliance Management - AI Copilot - Inventory Management **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Additional Functionality** - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **LMS Marketplace** - Course Marketplace **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Execution** - Sourcing - Purchasing - Invoicing **Payment Types** - AP Automation - E-Commerce - Retail **Payments** - Vendor - Recurring - Employee Reimbursements - ACH - Reimbursement Management **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **Mobile** - Receipt Capture - Mileage Tracking - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Interface** - Multilingual **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal - Configurable Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls - Budget Control - Approval Process Control - Spend Control - Prepaid Cards **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Agentic AI - Enterprise Payment** - Adaptive Learning **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition **Mobile Time Tracking** - Project Time Tracking - Expense Tracking - Progress Tracking - Activity Tracking - Time Tracking by Client - Project Tracking - Billable Items Tracking - Attendance Tracking - Vacation/Leave Tracking - Project Time Tracking - Leave Tracking - Budget Tracking - Online Time Tracking - Offline Time Tracking - Location Tracking **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries - Compliance Tracking - Course Tracking - Progress Tracking - eCommerce Management - Knowledge Base Management - Course Management - Assessment Management - Training Management - Feedback Management - User Management - Learner Portal **Supplier Information** - Profiles - Qualifications - History **Agentic AI - Spend Management** - Proactive Assistance **Additional Functionality** - Reminders - Activity Tracking - Invoice Processing - Accounting Integration - Categorization/Grouping - Reporting & Statistics - Configurable Workflow - Spend Analysis - Expense Tracking - Third-Party Integrations - Accounting - Audit Management - Approval Workflow - AI Copilot - Supplier Management - Invoice Management - Billing & Invoicing - Transaction History - Purchase Order Management - Audit Trail - Generative AI - Expense Claims - Workflow Management - Time & Expense Tracking - Multi-Currency - Vendor Management - Procurement Management - Credit Card Management - Compliance Management - Requisition Management - Customizable Reports - Ad hoc Reporting - Financial Management - API - Rules-Based Workflow - Receipt Management - Activity Dashboard - Purchasing & Receiving **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - Generative AI **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - AI Copilot - Built-in Course Authoring - Reminders - Academic/Education - eLearning Companies - Virtual Classroom - Offline Access - Personalization and Recommendation - Video Conferencing - Certification & Licensing - Single Sign On - API - Progress Reports - Access Controls/Permissions - Collaboration Tools - Customizable Branding - Discussions/Forums - Enrollment Confirmation - Customizable Reports - Activity Dashboard - Third-Party Integrations - Gradebook - Corporate/Business - Workflow Automation **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Agentic AI - Purchasing** - Proactive Assistance - Decision Making - Budgeting/Forecasting **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Accounting Integration - Third-Party Integrations - Multi-Location - Expense Tracking - Purchasing Reports - Activity Dashboard - Customizable Reports - Real-Time Data **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top Paylocity Alternatives - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,595 reviews)