--- title: Paylocity Reviews meta_title: 'Paylocity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6121 reviews by the users' company size, role or industry to find out how Paylocity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 6121 scale: '5' date_modified: '2026-07-27' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paylocity Reviews **Vendor:** Paylocity **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.4/5.0 **Total Reviews:** 6,121 ## About Paylocity Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll, benefits, talent and workforce management while also managing all non-payroll spend including expenses, accounts payable, corporate cards, procurement, and headcount planning. Anchored to a single employee record, policy, limit, and approval workflows stay in lockstep as people join, move, and grow. We're more than a platform, we’re the partner helping you shape the future of work. ## Paylocity Pros & Cons **What users like:** - Users find Paylocity to have **ease of use** , especially after training and during invoice reconciliation processes. (1347 reviews) - Users appreciate the **helpful customer service** of Paylocity, providing assistance and support when needed. (660 reviews) - Users appreciate the **helpful customer support** of Paylocity, enhancing their payroll experience with valuable assistance and resources. (602 reviews) - Users appreciate the **intuitive navigation** of Paylocity, making it easy to find information and complete tasks. (562 reviews) - Users find Paylocity to be a **simple and user-friendly solution** for managing expenses and integrating with other software. (552 reviews) - Efficiency (463 reviews) - Users commend Paylocity for its **streamlined payroll management** , highlighting ease of use and comprehensive automation. (455 reviews) - Users appreciate the **seamless integrations** of Paylocity, enhancing efficiency in payroll and HR processes. (433 reviews) - Features (417 reviews) - Payroll Ease (387 reviews) **What users dislike:** - Users report **poor customer support** , experiencing long wait times and lack of direct access to assistance. (483 reviews) - Users often find **missing features** in Paylocity, leading to frustrations and inefficient workflows during critical tasks. (333 reviews) - Users find the **learning curve steep** with Paylocity, citing outdated software and lack of support for new users. (318 reviews) - Users express frustration with **limited features** in Paylocity, wishing for better admin controls and customization options. (251 reviews) - Users report **poor support services** , facing long wait times and inconsistent resolutions from customer service representatives. (245 reviews) - Users find Paylocity to be **time-consuming** and inefficient, often leading to frustration and errors in reporting. (240 reviews) - Users find Paylocity to be **not intuitive** , struggling with navigation and needing better reporting options and scheduling features. (238 reviews) - Limited Customization (221 reviews) - Not User-Friendly (218 reviews) - Payroll Issues (211 reviews) ## Paylocity Reviews ### 1. Comprehensive HRIS with Room for Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandra V. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Paylocity?** I like that Paylocity is a full suite and is constantly updating and requesting product feedback. We've seen many enhancements over the past few years, which shows that they take feedback seriously. Additionally, I appreciate the ability to house international employees in one system, which is a significant improvement over our previous system where we needed separate logins for different regions. **What do you dislike about Paylocity?** Paylocity does have limitations in functionality, specifically around platform customization. Many features are standard and unable to be customized, specifically with reporting, automatic messaging, and workflows. The system doesn't allow you to manipulate and combine some fields in reporting, so you have to run multiple reports, and then pull them together through Excel. Having the ability to pull any field into a single report directly from the system would help with efficiency, and for those who don't have strong skills in Excel. **What problems is Paylocity solving and how is that benefiting you?** Paylocity helps us process payroll efficiently and accurately, manage workforce planning, and file taxes for us. It allows us to house international employees in one system, unlike ADP, which required separate logins for US and CAN employees. ### 2. HR manger **Rating:** 5.0/5.0 stars **Reviewed by:** paul A. | HR manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Paylocity?** What I like best about Paylocity is how user-friendly and organized the system is. It makes managing payroll, employee records, and time tracking much easier. The self-service options are also very helpful because employees can access their pay stubs, benefits, and schedules anytime. Overall, Paylocity helps save time, keeps everything accurate, and improves communication between HR and employees. **What do you dislike about Paylocity?** What I dislike about Paylocity is that some features can be a bit slow or complicated to navigate, especially when switching between different sections like reports and approvals. Certain functions, such as customizing forms or uploading multiple documents, could be more efficient. It also takes time for new users to learn all the tools available. Overall, while it’s a great system, there’s room for improvement in speed and ease of use. **What problems is Paylocity solving and how is that benefiting you?** Paylocity is helping solve several business problems by streamlining HR and payroll processes. It reduces manual work, minimizes errors in time tracking and payroll, and keeps all employee information in one place. The platform also helps with communication, scheduling, and compliance tracking, which saves time and ensures accuracy. Overall, it makes managing employees more efficient and allows HR to focus more on supporting people rather than paperwork. ### 3. Continue to Address updating modules for easier use for tech dummies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** The pricing is fair for what we get. I like that there are multiple modules I can use and connect the information that I need. Also, the support teams who answer the phones are helpful even if they don't know the answers. **What do you dislike about Paylocity?** Some of the modules are difficult to use and are not very intuitive. I they are getting better with updates. The benefits module is difficult with too many separate things that need to be done to complete an enrollment. The thought that I have to fill out a spreadsheet, submit it which never works, then they don't get the information correct and I have triple check everything, then have to go to another place to actually have it integrate with benefits it more work than passing out papers sometimes. The performance module needs updating for HR use. The actual performance module needs to be updated. Recruiting - is okay. HR and Payroll is getting better with the upgrades they are making. I would change platforms but it is too much work at this point. The support team is very helpful but the training doesn't seem consistent. I'm sure it takes years to learn a system like this. They are always patience and very nice. **What problems is Paylocity solving and how is that benefiting you?** I think with consistently trying to upgrade the modules - this benefits me. There are some definite quirks to the system that I just have figured out how to work around them. I think attention to upgrading the outdate modules would be helpful - Performance and Benefits. ### 4. Effortless Payroll and Training with Paylocity **Rating:** 5.0/5.0 stars **Reviewed by:** Suszanne G. | Accounting Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Paylocity?** I love the user interface, it's so pretty, and orange is my favorite color! It's also really easy to use. We were up an running on day 1. The training is only held back by our imaginations. I also appreciate the simplified payroll, which is a big reason we switched from Paycor to Paylocity. **What do you dislike about Paylocity?** I can think of nothing I dislike about Paylocity. It integrates with lots of other programs. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity to manage employee tracking, I9 verifications, and training new employees. The user interface is pretty and easy to use, and payroll is simplified. ### 5. Seamless Payroll and Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon l. | F, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Paylocity?** I really appreciate how Paylocity integrates with our 401k company, making deductions from employees' pay seamless. It's great that they don't nickel and dime us when extra payrolls need to be processed. The platform is easy to use, especially when cutting payroll on payday. Paylocity’s seamless integrations with outside vendors for employee benefits deductions are a big plus. The customer service is amazing; whenever I call, someone who understands my problem picks up, unlike my previous experience with a competitor where I had to be transferred between multiple departments. Paylocity makes the setup easy, and they were with us every step of the way, ensuring we were ready for the first payroll. We even had multiple meetings to get familiar with using the product before going live. **What do you dislike about Paylocity?** Its hard to say what I dislike since I have had a great experience since I switched over from a competitor. **What problems is Paylocity solving and how is that benefiting you?** Paylocity integrates with our 401k, allowing seamless payroll deductions. It's easy to use with an amazing customer service and no nickel-and-diming. The platform simplifies payroll processing with a step-by-step approach and doesn't require transferring calls for support. ### 6. Exceptional Customer Service, Minor Invoicing Hurdles **Rating:** 4.5/5.0 stars **Reviewed by:** Patti I. | Accountant II, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** I like Paylocity's customer service because someone is always available to help and they have a thorough knowledge of the product. It's very professional and polite, and a huge time saver since I never have to be transferred when I call for assistance. Their understanding of the product makes Paylocity a breeze. **What do you dislike about Paylocity?** Invoicing was changed from each pay period to a monthly invoice. This is a big adjustment we have had to make on tracking. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity for payroll, especially one-off paychecks. Their customer service is excellent, saving time as I never have to explain my needs repeatedly. They're knowledgeable, professional, and polite, making Paylocity smooth to use. ### 7. Intuitive, Reliable HR Solution with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Josephine G. | Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Paylocity?** I love how easy Paylocity is to use. Everything is trackable and the support is always available when needed. The initial setup was amazing and very detailed, with answers to every question and a lot of training sessions. **What do you dislike about Paylocity?** I only wish once payroll is processed, we could see the agents' paystub before the payroll date. **What problems is Paylocity solving and how is that benefiting you?** I find everything is trackable, and support is always available when needed. ### 8. User-Friendly and Easy to Navigate, with Lots of Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Corey A. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Paylocity?** It’s very user-friendly and easy to navigate. It also offers a lot of reports, which is helpful. Their customer service is generally very helpful, although sometimes it depends on the knowledge base of the person you’re speaking with. Running payroll is very easy, and overall they provide good service and products. We run a weekly payroll, and it goes smoothly every week. **What do you dislike about Paylocity?** There are too many new reports, while the older reports are much better: they’re easier to run and they provide better results. At times, they make a lot of changes that they call “improvements,” but they don’t feel necessary. Also, they don’t always inform us about all the changes they’re making (formats, reports, etc.). The changes just appear, and then you have to deal with them afterward. They should communicate more clearly and consistently about what’s changing. The help desk is okay, but sometimes you’re at the mercy of the person who answers the call and their knowledge base. We recently added a new company, and the implementation was not handled well overall—from sales, to implementation, to adding new team members. **What problems is Paylocity solving and how is that benefiting you?** They are helping us with our job cost processing. ### 9. We love Paylocity! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Paylocity?** We integrated Paylocity with our 401(k) plan so the reports are automatically transferred, avoiding errors. We had great support in the transition. **What do you dislike about Paylocity?** I love Paylocity. Everything I need is there. One of the things that can be a pain is making adjustments to vacation and sick accruals. Sometimes they take a while to actually process so I have to go back to the record several times to see if it took. It's not immediate, and it feels counter intuitive. **What problems is Paylocity solving and how is that benefiting you?** We love the FSA team at Paylocity. Lately, some of the backup we are uploading is getting rejected whereas in the past, the backup was accepted. It looks like you got more strict in accepting medical FSA charges. ### 10. The best part of Paylocity is the customer service via phone **Rating:** 5.0/5.0 stars **Reviewed by:** Cam M. | CFO/Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Paylocity?** All updates are done on the site before I even have to call and ask and the agents on the phone are able to quickly help with new reports needed or issues with inputs **What do you dislike about Paylocity?** Easy to use chat tool on the site and possibly the ability to save things on a main screen, that we use consistently and maybe the ability to change the colors and backgrounds. **Recommendations to others considering Paylocity:** Try it out and see how much easier than other platforms and also when calling in for support you are not being upsold to anything like other companies have done **What problems is Paylocity solving and how is that benefiting you?** The ability to easily creat biweekly payrolls and have a system that works and balances quickly with great reports needed. Love the fact that the quarterly reports are there for us and also that these are filed for us by company too. **Official Response from Hannah Elger:** > Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying your experience with Reporting. We are continually making improvements to deliver the solutions you need, and we’re happy that our products are helping you achieve your goals. If you'd like to discuss your experience further, we'd love to hear from you at PCTYAdvocate@paylocity.com. ### 11. AIRBASE: Easy to use for beginners **Rating:** 4.5/5.0 stars **Reviewed by:** Mark C. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Paylocity?** I really appreciate all the updates I receive, because they help me stay on top of everything. **What do you dislike about Paylocity?** Still no complaints, very happy with the service. **What problems is Paylocity solving and how is that benefiting you?** Orginally we would have to go through multiple routes of sending purchase orders, getting them approved on various email chains and now we can do everything through Airbase in one easy to use system. Everything is stored in one place and makes searching for previous purchase info so much more simple and also allows us more time to focus on other things in the business. ### 12. Streamlined Onboarding with Consistent Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal B. | Senior Vice President and HR Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Paylocity?** I love that with Paylocity, we were able to switch to a paperless onboarding process and streamline our procedures. I appreciate that the system is always updating without always increasing prices. The initial setup was easy. We also integrate it with Employee Navigator seamlessly. **What do you dislike about Paylocity?** I would like to see the client conference in person to be revived. **What problems is Paylocity solving and how is that benefiting you?** I find Paylocity solves paperless onboarding and streamlines processes effectively. It provides customization and ACA tracking options that ADP lacked at the time. ### 13. Aesthetically Pleasing and Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha F. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** It was very aesthetically pleasing as a platform. Employees were able to easily use it and all the features it had to offer. As the employer there were a lot of great reports we could pull. Viewing time cards was easy. Being able to have a community section to praise employees was very nice to have. Overall one of the nicer platforms. We had demoed a few sections that would have been very useful given the demographic and organization we serve. **What do you dislike about Paylocity?** There were a lot of little things such as being able to pull multiple paychecks. The reps constantly changed and would reach out asking if you wanted to buy something or add something to your current product. PTO was a nightmare as far as setting up policies. Having a designated account manager is nice but it was often changed. Switching from Paylocity was not easy, there is not a lot Paylocity does to help with the transition. Workflows were also very difficult to use and manage. **What problems is Paylocity solving and how is that benefiting you?** At this time none of the problems we have had have been resolved which is one of the reasons we have moved away from Paylocity. ### 14. Effortless Setup with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica U. | Senior Manager, Customer Service, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Paylocity?** I really appreciate the support feature through our assigned account rep, which was super helpful during our transition back to Paylocity. They made sure everything lined up smoothly, preventing any user frustration. The performance review section is great, and I also enjoy the easy function to journal during one-on-one conversations with employees. It's easy to track in the system and there's the flexibility to make entries viewable to the employee or keep them private to the supervisor. I also appreciate being able to build performance reviews from scratch or use built-in features, which helps us share them with the employee ahead of their review. Lastly, the seamless way for supervisors to approve or edit timesheets and the lack of a need for a separate tracking system for journaling is fantastic. **What do you dislike about Paylocity?** I've only run into one recurring situation, and I don't know if it's just on my mobile device, or sometimes I find it in the browser as well. But when I'm going into request time off, sometimes the way the calendars show up on the screen, it's really hard to maneuver to the next month. I'm not seeing the arrow to maneuver to the next month. Or if the window isn't completely open, it doesn't give me the submit option. So sometimes I have to close out the calendar, go back in, and then I see the submit option. **What problems is Paylocity solving and how is that benefiting you?** Paylocity saves us time by eliminating manual processes for open enrollment and card entry, ensuring accurate deductions and a seamless way to manage and approve timesheets. ### 15. Great HRIS! **Rating:** 4.5/5.0 stars **Reviewed by:** Troy C. | Chief Human Resource Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Paylocity?** Data analytics allows for real time review. Have gone to minimal spreadsheets to gather and report on data. **What do you dislike about Paylocity?** Many times customer service does not have the answer to your question and they have to move it up the chain to get a response. Therefore responses are not as timely as you would like but they do get back with you. **What problems is Paylocity solving and how is that benefiting you?** Have eliminated many man hours of gathering data vs. other softwares utilized in the past like Ascentis, BambooHR, TruPay, ADP. ### 16. User-Friendly with Stellar Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Angie E. | Interim CHRO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Paylocity?** I really like Paylocity for its ease of use for both admins and employees. It is simplistic and not complicated for either party to use. Things are pretty straightforward to find. It's less expensive than other systems, which is great. The customer service is also a plus since it's easy to get a hold of someone, which reduces frustrations for my team. **What do you dislike about Paylocity?** I find the reporting and performance management and goals aspects of Paylocity could be improved. The reports are often generated incomplete, and the standard reports do not provide enough information, and you almost always need to edit them. There is also a $250 charge for them to do a custom report... The performance management/goals sections are not user friendly and there is no automation to them, especially for a 30/60/90-day review for a new hire - that needs to be sent manually. An automated process would be nice **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity for payroll, time, labor, and full HRIS needs. It reduces manual work with EDI files for benefits and automations for recruiting, ensures compliance, and is less frustrating for the team. Overall, the system does what we need it to do. Some more advanced features would be nice as we continue to grow, but it works for our current needs. ### 17. Effortless Onboarding and Payroll Management **Rating:** 5.0/5.0 stars **Reviewed by:** Carla H. | Controller/HR/Payroll/VP, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Paylocity?** Paylocity has proven to be extremely helpful when it comes to onboarding new employees and managing payroll. The onboarding process is straightforward and user-friendly, which helps save time and minimizes mistakes. Processing payroll is also intuitive and efficient, allowing for accurate and confident completion each pay period. **What do you dislike about Paylocity?** The most challenging part of using Paylocity has been the time clock kiosk feature on iPads, which has not performed as well as we had hoped. This has led to difficulties for employees when clocking in and out. To address these timekeeping problems and enhance reliability for our staff, we have decided to order a kiosk directly from Paylocity in hopes that it will provide a better solution. **What problems is Paylocity solving and how is that benefiting you?** Paylocity addresses the challenge of managing HR information scattered across various systems and paper files by bringing all human resources records together in a single digital platform. This centralization has enhanced organization, made information more accessible, and increased efficiency, all while decreasing the need for paper. ### 18. All-in-One Solution That Simplifies HR and Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Tracey C. | HR Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Paylocity?** We are able to keep all of our record-keeping systems within a single application. We use it for payroll, HR, compensation, time and labor, benefits, and COBRA. Having everything in one place makes it much easier to navigate and accomplish tasks efficiently. Our customer service represenative is amazing and so helpful when we have questions or need help with something. **What do you dislike about Paylocity?** Our company uses 11 different pay rates, and currently, there is no way to update these rates except by doing it manually, which takes a lot of time. Paylocity is aware of this issue and is working on a solution, but they have not been able to resolve it yet. **What problems is Paylocity solving and how is that benefiting you?** Paylocity is working to solve the problem of not being able to review pay rate requests for additional rates. Right now everything is entered manually by our HR administrator after its been approved by the CFO in a spreadsheet. We are working with Paylocity to get this fixed but no solution has been what we need yet. ### 19. Payroll & Timekeeping Conversion **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Paylocity?** Paylocity service department is very responsive. Any issue that needs attention is resolved within a short amount of time....like a day or two. Tax issues do need more time and attention so I don't expect a quick turnaround, but Paylocity service does follow up if more time is needed. When calling Paylocity service, I do appreciate the revised phone tree. I can now speak with someone dedicated to reporting instead of service having to get back to me with an answer. This was also helpful when we were going through 360 vendor integration. **What do you dislike about Paylocity?** I would like to see Paylocity create a community page or use the Client Hub to notify clients of any outages. I find it cumbersome to call service, wait on hold for about 30 minutes just to find out that an outage occurred but the system is back up and running. This would save me time as well as Paylocity service. I would like to see more refined communication when a $1 million wire has been received by Paylocity. Paylocity does a great job in notifying the client of a needed wire for $1 million payroll or payroll tax by emailing the wire information using the Proofpoint secure link in addition to a phone call and email directed to me. But when I need confirmation of the received $1 million wire from Paylocity, it is "crickets." I hear nothing. I must reach out to Paylocity via phone or email to find out if the money was received. This process needs more transparency. **What problems is Paylocity solving and how is that benefiting you?** Paylocity has combined two different software products into one for our organization. Before Paylocity, our organization was handling both a timekeeping system and a payroll system. Now both work under the same platform and our employees have one password instead of two. ### 20. Exceptional Support and Easy Platform Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa R. | Payroll/HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** The support and the ease of using the platform; customer service has always been helpful and easy to communicate with **What do you dislike about Paylocity?** I haven't found any downsides yet; have had one issue over 2 years with receiving incorrect instructions from support **What problems is Paylocity solving and how is that benefiting you?** Ease of time tracking on the mobile app for our employees; ease of processing payroll for me ### 21. Paylocity Support - Too Much Change, Too Little Service **Rating:** 2.5/5.0 stars **Reviewed by:** Devin G. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Paylocity?** I believe the most helpful feature of Paylocity is the degree of customization offered at every level **What do you dislike about Paylocity?** Paylocity keeps changing too much in a little timeframe. Not much support offered to keep up with changes. **What problems is Paylocity solving and how is that benefiting you?** They’ve solved applicant tracking in a clear, structured way. ### 22. Consistent, Dependable Payroll Solution with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Lana B. | Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** I find Paylocity to be a very consistent and dependable software for payroll processing. Any issues have been addressed and resolved quickly. I especially appreciate the team assisting with implementation, and Tami Young is just amazing and wonderful! Marc Stephan is also fantastic; he responds quickly and ensures we get the answers we need, if he doesn't have them on hand. Tami makes sure everything goes smoothly and has even had reports created on our behalf for issues or concerns we had discussed. She consistently goes above and beyond. Paylocity and the team worked hard to assist with a smooth setup and transition, even though we are a very complicated business with several different pay types in multiple states. **What do you dislike about Paylocity?** In the Timecards, it would be great if the team member's supervisor was listed there so we weren't constantly going to other places to get that information. I wish we could control how long we are logged in as Time & Labor kicks us out at very consistent intervals. **What problems is Paylocity solving and how is that benefiting you?** I find Paylocity to be consistent and dependable for payroll processing, with issues resolved quickly and smooth implementation, thanks to Tami Young and Marc Stephan. ### 23. User-Friendly, Great Value, and Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Main O. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** How it user friendly and easy to use. I love the customer service and all of the products that are available to you at such a great price. I did like the integration where it showed the steps and instructions on how to get started. **What do you dislike about Paylocity?** I think the only thing I dislike is there is no follow up system where the different departments follow up with you for what you purchased after on boarding. It would be nice to receive a call or email asking how things are going and if there are things we need help with still or are not sure about to get us connected. **What problems is Paylocity solving and how is that benefiting you?** Honestly being able to use Paylocity for HR and Payroll is a game changer. We are a smaller company and really needed direction for our employees, benefits, payroll, trainings, and how to hire. They have given us the tools we needed to do all of these processes and more. ### 24. Efficient Payroll with Exceptional Support **Rating:** 4.0/5.0 stars **Reviewed by:** Chloe S. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Paylocity?** I love Paylocity's support team. They're incredible and always quick to respond whenever we have a question or concern. They help us walk through the platform or resolve any issue we encounter. **What do you dislike about Paylocity?** The reporting is not very intuitive. It takes a long time to really understand how the reports are being populated with Paylocity data, and it's clunky to try to get to the right time frame. **What problems is Paylocity solving and how is that benefiting you?** Paylocity automates employee payments and ensures compliance with local, state, and national payroll regulations. ### 25. Empowers Teams with Efficient Service Desk Support **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla G. | Director of People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** Service time is great. I have never been on hold more than 5 min and my emails get answered within 24 hours, but usually faster. They are very thorough with compliance. They fixed tax problems we didn't even know we had with our previous vendor. **What do you dislike about Paylocity?** The lack of admin access. Many things have to be submitted through the service desk. Sometimes it would be quicker and more accurate to do it ourselves v. trying to explain the individual complexities of certain policies. On the other side, if a request is made via service, the response is instructions how to do it yourself. Additionally, the PTO display to employees is often confusing. **What problems is Paylocity solving and how is that benefiting you?** We moved vendors because we needed better customer service and Paylocity has delivered that. Even when things do not go according to plan, they are quick to find a solution and are always willing to help! ### 26. User-Friendly and Functional, but Account Manager Response Times Lag **Rating:** 3.0/5.0 stars **Reviewed by:** Sarah U. | Sr. Manager, People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** I love how functional and user friendly Paylocity is. I feel like I can find a lot of things on my own and don't have to reach out to my support team there often. **What do you dislike about Paylocity?** When I do reach out to my account manager, it can take 3-4 hours to get a response. I've rarely called and been able to talk to my account manager. She is too busy. So, Paylocity keeps a line of support staff to help. It would make sense if people could actually talk to their account managers. **What problems is Paylocity solving and how is that benefiting you?** They solved the OBBB issues quickly before 1/1/26 so we could run payroll for 2026 without having to worry about the 2026 tax forms being incorrect from the start of the year. ### 27. Streamlined Payroll with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Brent L. **Reviewed Date:** February 04, 2026 **What do you like best about Paylocity?** I love that Paylocity makes payroll easy with intuitive and simple-to-navigate processes. I really like how easy it is to customize payroll and onboarding processes to match our company's internal procedures, and I can add tasks to our onboarding process to support our new hires both remotely and locally. I also appreciate that Paylocity's customer support handles all issues seamlessly, unlike our previous service where multiple calls were necessary. The initial setup with Paylocity was very easy, and the implementation team was thorough and ready with the support I needed. **What do you dislike about Paylocity?** The reporting functions are not clearly defined, and I often have to call in to ask a service team member to help me find what I'm looking for. Example: 401k annual reporting. Since the annual reporting follows a standard format of data points to collect, it would be great if Paylocity had a standard report to run when preparing for our 5500 and our RX reporting. **What problems is Paylocity solving and how is that benefiting you?** Paylocity simplifies payroll, providing intuitive navigation. It allows me to customize onboarding to support new hires across the US, including remote workers. The customer support efficiently resolves issues, unlike ADP where separate branches complicated things. ### 28. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Emily H. | Firm Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Paylocity?** I process payroll twice a month and running payroll is so easy with Paylocity. I, also really like how user friendly it is for employees. They can see their information easily online, or from the app! Their customer support is very helpful, and doesn't keep you on the phone more than they have to! **What do you dislike about Paylocity?** I actually can't think of anything that I dislike about paylocity. **What problems is Paylocity solving and how is that benefiting you?** I really prefer the way they have switched the payroll process so that hourly employees are more easily added into the payroll batch. It was a little clunky before but is seamless now. We are a small company, and they have also walked me through adding a few remote out of state employees that was very new. ### 29. Affordable Payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Atul S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2026 **What do you like best about Paylocity?** I appreciate Paylocity because it is affordable and user-friendly. The customer service has been reliable, and my initial setup experience was straightforward. Paylocity makes payroll management both effective and simple for me. I can make changes without difficulty, and whenever I encounter an issue, their support team is always very helpful. **What do you dislike about Paylocity?** The paycheck calculator can be challenging to use at times, especially since it's not always clear which boxes need to be checked for it to function properly. I also wish there were an option to enter my spouse's income, as this would help provide a more accurate picture of our tax situation when it comes to payroll. **What problems is Paylocity solving and how is that benefiting you?** Paylocity offers efficient and user-friendly payroll management. Its affordability and simplicity make handling payroll tasks uncomplicated and accessible. ### 30. User-Friendly Platform with Excellent Support but Needs Improvement in Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Katie Z. | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Paylocity?** I find Paylocity to be really user-friendly. When I'm in the system, I can click around pretty easily to get to the path I want. I also like the account representative we work with; she's extremely helpful. Over the past two years, they've come up with a more robust team, more than just our day-to-day person, which helps a lot in getting things under control for different projects and tasks. **What do you dislike about Paylocity?** Sometimes they're making enhancements that don't always feel like enhancements. Basically, when they've updated the payroll process experience, there's been a lot of glitches and hardships when there wasn't any sort of problem with that before. **What problems is Paylocity solving and how is that benefiting you?** Paylocity manages payroll processes and tracks time, labor, and applicants for recruiting. ### 31. Feature-Rich Platform with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi T. | Human Resource Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Paylocity?** Paylocity offers so much - I haven't even scratched the surface of what it can do! Also, our account manager is so knowledgeable! I like the many reports it provides as well!! **What do you dislike about Paylocity?** There have been a few small quirks in onboarding. The PL team is aware and is working to rectify. I also think new clients should have a more thorough discussion before processing payrolls with the tax team. This will avoid notices and fees coming in that new clients wouldn't know about because PL didn't educate as well as I think they should. I also wish the PEPM was only charged for ACTIVE and PAID not just ACTIVE. **What problems is Paylocity solving and how is that benefiting you?** Payroll processing is quicker. I like that onboarding is within PL. PTO tracking and benefits tracking is helpful as well. ### 32. Effective HR & Payroll Solution with EXCELLENT Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Paylocity?** I like. Paylocity’s customer service because it’s responsive, on target, and provides help in a timely manner. Paylocity representatives are always very helpful throughout the process with any of the issues I presented to them. **What do you dislike about Paylocity?** I miss the feature that used to show how many hours for PTO and total for commissions in the payroll review process before submission. **What problems is Paylocity solving and how is that benefiting you?** Paylocity resolves HR issues and tax compliance challenges. ### 33. Efficiency Boost with Some Notification Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Heidi P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Paylocity?** I appreciate that Paylocity truly listens when we bring issues to our representative or account manager. They take our concerns seriously, actively explore solutions, and provide clear insight into timelines for resolution. **What do you dislike about Paylocity?** Notifications is probably the biggest struggle that I'm having right now. And also notifying the person who handle our training that an employee has been terminated out of the system. Also not getting notifications from Paylocity when products like Checker that the background or drug screening completed. We have to constantly go and check as we're not getting any kind of notifications on that. **What problems is Paylocity solving and how is that benefiting you?** We use Paylocity for recruiting, payroll, community, data insights, onboarding, time and labor, and surveys. The updates make payroll less time-consuming and tax payments easier as we have employees in multiple states. It helps with pre-employment drug screening and onboarding. ### 34. Streamlined HR and Payroll Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Adilene M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Paylocity?** I enjoy using Paylocity for its seamless integration capabilities, especially with other vendors like our 403b provider, which makes HR and payroll processes incredibly smooth. The platform's capability to keep all employee data in one place is extremely helpful, as it simplifies data management and feedback collection through surveys. I also appreciate Paylocity's user-friendly interface and ease of use, which were significant factors in switching from ADP. These features enhance the overall efficiency and usability of the software, making it an indispensable tool for our HRIS needs. I am very likely to recommend Paylocity, as evidenced by my high recommendation rating of 10. **What do you dislike about Paylocity?** I dislike the extended hold times to get a representative on the phone and the delayed response time to emails. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity to manage payroll, centralize employee data, collect feedback easily, and integrate seamlessly with other vendors, enhancing HR efficiency. ### 35. One of the best platform for reimbursements **Rating:** 5.0/5.0 stars **Reviewed by:** Zubair A. | Software Design Engineer 2, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2023 **What do you like best about Paylocity?** Very reliable have had no issues from that from so many years of usage. **What do you dislike about Paylocity?** A tracking email which generates a link to where the invoice payment is at, like a quick link to check the status of paymnet **What problems is Paylocity solving and how is that benefiting you?** Reimbursement to employees spread across the globe. ### 36. Feature-Rich but Needs Backend Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Paola A. **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** I like that Paylocity offers a variety of functions and modules, which is really helpful for our complex organization. I enjoy the Time and Labor compliance feature specifically for California employees because it provides automated updates with informational articles and specific dates that help us keep track of important items. I believe the Benefits feature is one of the best because it's easy to enroll. Onboarding is also a great feature for streamlining the onboarding process. **What do you dislike about Paylocity?** It seems like there is a disconnect between each feature, and things don't run smoothly in the backend, creating additional work to update the information. The system is not smart enough to trigger changes that translate to all the different modules, requiring additional manual work. The accruals feature is not great, as it creates many questions from our employees since it's not updating in real-time, leading to discrepancies and audits that need to be performed. We use it with EDI to connect file feeds to our vendors, but this function is not fully operational since we have employees in American Samoa, which creates some issues. There was a big learning curve with the initial setup. We've completed one year, and we are still not using all the features as we're trying to fix issues from the original setup. We still have a lot to learn from the system. There are too many glitches, but overall it fulfills the purpose of the HRIS. **What problems is Paylocity solving and how is that benefiting you?** Paylocity simplifies managing complex GLs and costings for a multistate organization, creating a seamless experience for benefits enrollment. I value the automated Time and Labor compliance updates and appreciate its onboarding feature for streamlining processes. ### 37. Fast and User-Friendly with Responsive Support **Rating:** 3.5/5.0 stars **Reviewed by:** briana a. **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** I use Paylocity for payroll, onboarding, time and labor, and HR. I find it fast and user-friendly, which means my staff requires less training. I like the help area and that the service line responds quickly to issues, handling them fast, making my staff happy as it prevents delays in the services we provide. I also appreciate the onboarding aspect. **What do you dislike about Paylocity?** We recently added a new location from Paychex to Paylocity, and the person we got to set up our account isn't very good. She wasn't prepared for meetings, didn't do good reviewing our register, and when we asked for things to be completed with PTO policies, she would say all set but never did the policies or they were incorrect. Canceling meetings and working from home wasn't professional or quiet. **What problems is Paylocity solving and how is that benefiting you?** Paylocity is fast and user-friendly, reducing training needs for my staff. The help area and service line handle issues quickly, preventing delays in our payroll services. ### 38. Responsive Support, but System Needs Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Ava S. **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** I use Paylocity daily in my Human Resources role. It helps me pull reports quickly, which is really handy. I appreciate the onboarding process for new hires, and it also helps ensure each employee is set up correctly. I like having a representative available who is very responsive when we have questions. I find the surveys helpful, as they allow me to send out 45 and 90 day reviews to employees. The workflows feature is great for pushing things out to employees all at once. **What do you dislike about Paylocity?** There are tons of things I can think of. In recruiting, when one person applies to multiple jobs, it doesn't track that as one 'employee profile'. It's confusing at times, because we have a new recruiter who doesn't know, and will reach out to applicants that we shouldn't. But she wouldn't know, because those notes are on a different application. They could've applied with a different email, so it doesn't show. That is something every single other ATS system I have used had. So, recruiting could be a lot better. On the HR side, there seems to be little things we can't do. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity to pull reports quickly, onboard new hires, ensure employee setup, send out 45 and 90-day reviews with surveys, and push workflows to employees all at once. ### 39. User-Friendly HRIS with Robust Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Julie H. **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** I find the integrations Paylocity offers to be very helpful, particularly with Employee Navigator, which simplifies employee enrollment and avoids duplicate work. The Employee Voice section is also beneficial, allowing us to send surveys and analyze results without needing external tools like SurveyMonkey. I appreciate how easy it is to navigate Paylocity, whether I'm working on performance reviews or accessing the time and labor section, without having to sift through a multitude of workflows. The initial setup went really well, thanks to a great job by the integration team and Paylocity’s intuitive design, which made it easy for us to figure out. **What do you dislike about Paylocity?** I don't like that sometimes Paylocity's updates create inefficient ways of navigating the program. It's confusing when there are multiple different ways to do the same thing, making it hard to learn the platform and keep processes organized. It would help if they updated their manuals to remove outdated information so when I search for how to do something, I'm not seeing steps that are no longer accurate after an update. **What problems is Paylocity solving and how is that benefiting you?** Paylocity is user-friendly, which helps me assist employees regardless of their tech skills, and its automated processes reduce manual work. Integrated tools like Employee Navigator prevent duplicate work, and the Employee Voice section centralizes survey analytics, cutting down on multiple logins. ### 40. It's okay. Some features are fine, while others don't work the way you expect **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Paylocity?** The ACA reporting section is nice and easy. I also think the data insights is very helpful and a good way to get a quick look at company data. **What do you dislike about Paylocity?** Reporting is not always accurate. I wish supervisors could send the performance revies of their direct reports to other managers for collaboration (Currently i have to assign another reviewer manually). You can't future date payroll things, or it will throw off the current payroll. We currently have HR& Payroll and Bwsift (benefits on separate platform) The two teams HR&P and Benefits don't talk to each other. When I ask one a question, they will say that's a benefits question and won't offer further assistance or even copy in the benefits team. We are trying to implement the Ben Admin through Paylocity to get rid of Bswift, but we can't even get a call with the Benefits team to do this. Our sales rep tried to get us a call, but we've been ghosted and they won't respond to our emails. I also don't like how you can't do many back-end things yourself. You have to put in a ticket for a rep to do it, and sometimes they don't understand, they don't do it correctly, or it messes other things up. **What problems is Paylocity solving and how is that benefiting you?** I'm not sure what this question means. Not everything is user friendly. WHen i call in for support, they usually don't know the answers either so I don't usually trust them. ### 41. Streamlined Payroll with Minor Support Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Phoebe S. **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** I like Paylocity because it makes payroll easy and has the ability to create trainings, which is really helpful for us since we have a lot of training needs. Being able to create and track these trainings is great. **What do you dislike about Paylocity?** When I call for customer service, I am often given conflicting information. This causes internal errors because we ask for assistance and are given wrong information, we then have to correct it and a different customer service rep says something else. Another thing I would like to see is when there is a known problem, like the current issue with document acknowledgement, we should be told ahead of time, so we don't go down a rabbit hole trying to solve a problem that Paylocity currently knows about and has no solution for. **What problems is Paylocity solving and how is that benefiting you?** Paylocity solves the need for multiple platforms, making payroll easy and allowing us to create and track necessary trainings efficiently. ### 42. Comprehensive HR Suite with Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Megan H. | Human Resources Specialist **Reviewed Date:** January 16, 2026 **What do you like best about Paylocity?** I like that Paylocity is always being improved and offers so many features. It's great to have everything in one place, especially a system that does so much. The automation in recruiting and onboarding that flows straight to payroll is very helpful. The onboarding feature is what I use most and works the best. **What do you dislike about Paylocity?** Sometimes there are random bugs or "PDRs" that pop up with no resolution. Although the system has many features, sometimes I think it does too much because no feature is perfect and they may be spread thin. The initial set up was challenging. We had an implementation consultant who did not seem to understand the product or our needs which resulted in several modules not functioning properly for us. **What problems is Paylocity solving and how is that benefiting you?** Paylocity helps store documents and employee data securely, offering an all-in-one system. The automations in recruiting and onboarding that flow into payroll are really helpful. ### 43. Versatile HR Platform with Room for Enhancement **Rating:** 4.0/5.0 stars **Reviewed by:** Justine D. | Talent and Development Specialist **Reviewed Date:** January 09, 2026 **What do you like best about Paylocity?** I like that Paylocity gives us the ability to have more streamlined processes and a better user-friendly experience compared to our previous system. It has made our HR tasks easier and more time-efficient. We have more control over our operations now, which is great for both our HR team and employees. Paylocity's features, like allowing us to complete paperwork electronically, significantly save us time. The recruiting tools are also helpful, making scheduling and managing candidate information much easier. I find the learning management system valuable for building and tracking training, and the reporting features are awesome since we can build different types of reports easily. **What do you dislike about Paylocity?** I don't have anything that I dislike about Paylocity at least that comes to the top of my head. There are just a number of enhancements that I would like to see. Speaking from some of my areas of responsibility, I would like to see the LMS being built out more to really design effective trainings, as we currently have to outsource and then upload it into the system. I'd love to see a question bank for the LMS as well. The ability to trigger trainings should go beyond just certain workflows like onboarding. I'd also like to change the group of Paylocity trainings to a specific one that works for us, avoiding the need to individually assign trainings. If I have to choose something I dislike, would say that we can not change who performance reviews are assigned to and there are other areas that we don't have full control over such as time off features. Additionally, there were a lot of challenges during the initial setup, with many delays and data not being properly inputted, along with delays in response times from the implementation team. The lack of communication and misinformation made the experience challenging. **What problems is Paylocity solving and how is that benefiting you?** Paylocity streamlines our HR processes, reducing manual work with electronic paperwork. It's user-friendly, making HR tasks easier and time-efficient. The recruiting and onboarding features simplify scheduling and candidate tracking, saving us time. Reports and employee access to information enhance our efficiency. ### 44. Reliable HR & Payroll Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dave L. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Paylocity?** I have a deep appreciation for Paylocity's organized migration plan, which made the transition seamless and not difficult for us. It effectively solved significant issues we had with our previous provider, such as tax problems and unsatisfactory customer service. I'm impressed with the superior reporting capabilities Paylocity offers, which stand out compared to other systems we've evaluated. The mobile app is notably better and more functional, enhancing usability for our team. Features like recruiting, onboarding, and time and labor management are outstanding, with performance management being very good. The reliability, accuracy, and intuitiveness of the system make it user-friendly, especially the benefits module, which I find particularly strong and easy to manage for our staff. Additionally, the competitive pricing and much better customer support compared to previous providers are noteworthy. Overall, most of these features are superior to alternatives we've considered, contributing to an overall positive experience with Paylocity. **What do you dislike about Paylocity?** I find it challenging that the benefits module in Paylocity is treated almost completely separate from HRIS and payroll. This separation can create inefficiencies, as I would prefer these functionalities to be more integrated. Additionally, the support is separated between benefits and the rest of the system, which sometimes makes it less helpful. It would be significantly more beneficial to have a unified support system that can address all aspects comprehensively. **What problems is Paylocity solving and how is that benefiting you?** Paylocity resolved our tax issues, improved customer service, and enhanced reporting with a better mobile app, providing a reliable and accurate system that's intuitive and easy for users. We also had numerous problems with payroll runs, usually around taxes and terminated employees, and those have gone away. ### 45. Seamless Payroll Management with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge R. **Reviewed Date:** January 15, 2026 **What do you like best about Paylocity?** I like the ease of use of Paylocity, and the website has been updating with new features that make my life easier. I can run payroll in about 5 minutes, which is really convenient. Additionally, the price is better than what we had with our previous product, and their customer service is always reachable, which is important to me. The initial setup wasn't hard at all because we had a great representative who personally came to our shop to help us get this set up. **What do you dislike about Paylocity?** I had a few issues trying to get previous checks for one of my employees, somehow the new year 2026 came in and I had difficulty accessing the 2025 paystubs. **What problems is Paylocity solving and how is that benefiting you?** Paylocity helps with paying employees on time, and I can process payroll from home. It's easy to use and updates with new features. I can run payroll in about 5 minutes. ### 46. Great system for small companies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Paylocity?** Once you get the right rep the customer service is outstanding! Tax compliance department is one of the few that I trust in and HRIS system/tax filings. **What do you dislike about Paylocity?** Onboarding during an acquisition. We would have very short notice of an acquisition from legal and the sales guy from Paylocity would give us pushback. We would pretty much just have our current company earnings/deductions, etc copied with minimal changes and we would still receive pushback on setup. **What problems is Paylocity solving and how is that benefiting you?** We have had trouble with our rep in the past. We have a new one assigned to us and she has been wonderful. Instead of sending us instructions on how to set something up, she will ask what the need is and set it up and ask us to test it. ### 47. Paylocity Simplifies Payroll and Is Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Paylocity?** I like that Paylocity has simplified the payroll process, and I find it fairly easy to use overall. I also like that implementation was extremely easy. I appreciate that they are constantly upgrading the system and making sure we are compliant with new legislation. **What do you dislike about Paylocity?** I’m not a fan of having my customer support contact changed every six months, and sometimes even more often than that. Integrated 401k took forever and still does not completely work accurately. I still have not been able to get our evaluations to work correctly in Paylocity. It took months and months of me asking for help. Then a lot of rejections and "the system can't do that" until I finally found an escalated person that could assist. **What problems is Paylocity solving and how is that benefiting you?** The payroll process is much easier and faster than it was with our previous HRIS, which has been a huge time-saver for us. ### 48. Centralized HR and Payroll with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Ruthny C. **Reviewed Date:** January 05, 2026 **What do you like best about Paylocity?** I love that Paylocity truly molds to an organization's needs and accurately sets the system up to match the pace and needs of the business. I appreciate the one-on-one meetings during implementation and the chat and AI assistant in the platform for help. The community tool is wonderful for building culture and bringing employees into the fold of the organization. The payroll feature is excellent for centralizing tax forms and updating salaries when necessary, and being able to create forms and send them out for signature within the system has been incredibly rewarding for policy acknowledgements and compliance. **What do you dislike about Paylocity?** Some processes still need configuration which are time-consuming such as payroll funding and custom workflows. Reporting can also be tedious without previous experience. The platform could be improved by simplifying multi-step processes, offering more guided implementation tools for multicompany users, and enhancing reporting usability. The initial setup was also tedious. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity to centralize HR processes, eliminating multiple systems. It reduces administrative burden and errors, improves compliance, and supports organizational culture. Features like payroll processing, document management, and the community tool enhance overall HR efficiency and employee engagement. ### 49. Needs Significant Improvements in Time and Attendance **Rating:** 0.5/5.0 stars **Reviewed by:** Karma H. **Reviewed Date:** February 12, 2026 **What do you like best about Paylocity?** I like how Paylocity makes submitting payroll easy and takes care of the monthly and quarterly taxes. I really like the HR platform and payroll side of Paylocity, as the HR platform allows for everything to be stored in one place and is fairly user-friendly. **What do you dislike about Paylocity?** I'm really frustrated with Paylocity's time and attendance features. Time and attendance don't work well for me at all; nothing maps correctly during setup, and the team couldn't build the necessary pay codes for staff. This means I have to go in and make amendments every payroll. Also, the initial setup was not easy, and Paylocity couldn't accommodate many of the different pay codes we needed. **What problems is Paylocity solving and how is that benefiting you?** Paylocity makes submitting payroll easy and manages the monthly and quarterly taxes. The HR platform centralizes information, making it user-friendly. ### 50. Effortless Experience with Paylocity and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kelli C. | Senior Payroll Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** I truly appreciate how easy Paylocity is to use, as well as the wide range of products available for me to explore and learn from. The new AI assistant has been a fantastic addition, and the Paylocity support team continues to impress me with their excellent service. **What do you dislike about Paylocity?** I honestly can't think of any downsides. I've been using this product since July of this year and haven't found anything to complain about. **What problems is Paylocity solving and how is that benefiting you?** Paylocity has made payroll and onboarding straightforward and user-friendly for me. As someone new to this software, I appreciated the wide range of instructional resources and webinars available, which helped me quickly become comfortable with using Paylocity. The platform also simplifies tax processes, timekeeping, and managing paid time off accruals. ## Paylocity Discussions - [Can I use paylocity at home?](https://www.g2.com/discussions/can-i-use-paylocity-at-home) - 27 comments, 7 upvotes - [How many virtual cards can I use at one time?](https://www.g2.com/discussions/how-many-virtual-cards-can-i-use-at-one-time) - 3 comments, 2 upvotes - [What's the best way to know all the state taxes are filed and know which ones Paylocity doesn't?](https://www.g2.com/discussions/what-s-the-best-way-to-know-all-the-state-taxes-are-filed-and-know-which-ones-paylocity-doesn-t) - 1 comment, 2 upvotes - [International bill payments?](https://www.g2.com/discussions/50622-international-bill-payments) - 2 comments, 2 upvotes - [Posting amortization entries with schedules from NetSuite](https://www.g2.com/discussions/39604-posting-amortization-entries-with-schedules-from-netsuite) - 2 comments, 2 upvotes - [View Paylocity pricing details and edition comparison](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1361528&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+02%3A24%3A02+-0500&secure%5Bsession_id%5D=c014912c-f85f-4c9b-9d6c-3884413e035d&secure%5Btoken%5D=fda056731440ec8c56eb766a56fd115d56072e857c0a5a30869cfe5753ba6a4a&format=llm_user) ## Paylocity Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews) - [AirMason](https://www.g2.com/products/airmason/reviews) - [Alerus](https://www.g2.com/products/alerus/reviews) - [Altametrics](https://www.g2.com/products/altametrics/reviews) - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [BenefitMall EmployerFocus](https://www.g2.com/products/benefitmall-employerfocus/reviews) - [benefitsCONNECT](https://www.g2.com/products/benefitsconnect/reviews) - [Blue Marble Global Payroll](https://www.g2.com/products/paylocity-blue-marble-global-payroll/reviews) - [bswift](https://www.g2.com/products/bswift/reviews) - [CDK](https://www.g2.com/products/cdk/reviews) - [CHCKED background](https://www.g2.com/products/chcked-background/reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - [CoAd Pay](https://www.g2.com/products/coad-pay/reviews) - [COBRA Administration Manager](https://www.g2.com/products/cobra-administration-manager/reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - [Criteria](https://www.g2.com/products/criteria/reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - [DailyPay](https://www.g2.com/products/dailypay/reviews) - [DAT iQ](https://www.g2.com/products/dat-iq/reviews) - [Defined Contribution / 401(k) System](https://www.g2.com/products/defined-contribution-401-k-system/reviews) - [Deltek Costpoint](https://www.g2.com/products/deltek-costpoint/reviews) - [Deltek Vantagepoint](https://www.g2.com/products/deltek-vantagepoint/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [DSMN8](https://www.g2.com/products/dsmn8/reviews) - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) - [EASE](https://www.g2.com/products/ease-inc-ease/reviews) - [e-Emphasys ERP](https://www.g2.com/products/e-emphasys-erp/reviews) - [Employee Fiduciary](https://www.g2.com/products/employee-fiduciary/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [empower](https://www.g2.com/products/empower-empower/reviews) - [Empower](https://www.g2.com/products/empower-analytics-empower/reviews) - [Experian Employer Services](https://www.g2.com/products/experian-employer-services/reviews) - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews) - [Fidelity](https://www.g2.com/products/fidelity/reviews) - [Fidelity HSA](https://www.g2.com/products/fidelity-hsa/reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - [Form I-9 & E-Verify](https://www.g2.com/products/form-i-9-e-verify/reviews) - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Guardian](https://www.g2.com/products/alert-enterprise-guardian/reviews) - [Guideline](https://www.g2.com/products/guideline/reviews) - [HealthEquity](https://www.g2.com/products/healthequity/reviews) - [Human Interest](https://www.g2.com/products/human-interest/reviews) - [Indeed Apply](https://www.g2.com/products/indeed-apply/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [JobTarget](https://www.g2.com/products/jobtarget/reviews) - [Justiweb](https://www.g2.com/products/justiweb/reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews) - [LinkedIn Recruitment Marketing](https://www.g2.com/products/linkedin-recruitment-marketing/reviews) - [MatrixCare Home Health and Hospice](https://www.g2.com/products/matrixcare-home-health-and-hospice/reviews) - [Maxwell Health](https://www.g2.com/products/maxwell-health/reviews) - [MedTrainer](https://www.g2.com/products/medtrainer/reviews) - [Mitratech AssureHire](https://www.g2.com/products/mitratech-assurehire/reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - [MyEnroll360](https://www.g2.com/products/myenroll360/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [NOVAtime](https://www.g2.com/products/novatime/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Optum Financial HSA](https://www.g2.com/products/optum-financial-hsa/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [Pave](https://www.g2.com/products/pave/reviews) - [PDQ POS System](https://www.g2.com/products/pdq-pos-system/reviews) - [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) - [Principle](https://www.g2.com/products/principle/reviews) - [ProfitSword](https://www.g2.com/products/profitsword/reviews) - [Pros Marketplace](https://www.g2.com/products/pros-marketplace/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Relias Platform](https://www.g2.com/products/relias-platform/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [ScreeningOne](https://www.g2.com/products/screeningone/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SmartLinx](https://www.g2.com/products/smartlinx/reviews) - [Teamtailor](https://www.g2.com/products/teamtailor/reviews) - [The Predictive Index](https://www.g2.com/products/the-predictive-index/reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Vanguard Authenticator](https://www.g2.com/products/vanguard-authenticator/reviews) - [Verified First](https://www.g2.com/products/verified-first/reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - [WEX Benefits](https://www.g2.com/products/wex-benefits/reviews) - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews) - [WorkBright](https://www.g2.com/products/workbright/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) - [Workstream](https://www.g2.com/products/workstream-workstream/reviews) - [ZayZoon](https://www.g2.com/products/zayzoon/reviews) ## Paylocity Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Payment Methods** - ACH - Credit and Debit - Wire Transfer **Automation** - Process Automation **Setup** - Data - Approvals - Alignment **Planning** - Processes - Contracts - Content - Requisition **Basics** - Reporting - Interoperability - Performance **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Platform Basics** - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Management** - Approval - Communication - Documents - Receipt of Goods **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Performance** - KPIs - Benchmarks - Forecasting - Savings **Execution** - Sourcing - Purchasing - Invoicing **Additional Functionality** - Dashboard - Cloud - Mobility **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling ** Type** - On-premises solution - Cloud-solution **Planning** - Processses - Contracts - Content - Requisition **Goals** - Goal-Setting - Company Goals And OKRs **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization **Generative AI** - AI Text Summarization **People Analytics - Employee Experience Software** - Action Plan - Productivity **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Analytics** - Visibility - Performance - Spend **Content** - Automation - File Sharing **Analytics** - Due Dates - Benchmarking - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Platform Performance** - Reporting - Monitoring ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Invoice Management** - Capture - Supplier Portal - Repository **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Generative AI** - AI Text Generation - AI Text Summarization **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Job Content Creation** - AI-Generated Job Descriptions **Client Invoicing** - Invoice Creation and Delivery - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Supplier Management** - Evaluation - Selection - Risk Management **Data** - Dashboards And Reports - Historical Data **Reporting** - Real time - Multiple Views - Export - Budgets **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Procure to Pay** - Multi-step Planning - Autonomous Task Execution - Proactive Assistance **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **LMS Marketplace** - Course Marketplace **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Execution** - Sourcing - Purchasing - Invoicing **Payment Types** - AP Automation - E-Commerce - Retail **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Interface** - Multilingual **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Fraud & Risk Management** - Notifications - Unique Cards - Controls **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Agentic AI - Enterprise Payment** - Adaptive Learning **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Supplier Information** - Profiles - Qualifications - History **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication **Agentic AI - Purchasing** - Proactive Assistance - Decision Making **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Paylocity Alternatives - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,284 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,691 reviews)