# Paylocity Reviews
**Vendor:** Paylocity  
**Category:** [Core HR Software](https://www.g2.com/categories/core-hr)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 5,369
## About Paylocity
Paylocity delivers the most innovative technology bringing HR, Finance, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. Run payroll, benefits, talent and workforce management while also managing all non-payroll spend including expenses, accounts payable, corporate cards, procurement, and headcount planning. Anchored to a single employee record, policy, limit, and approval workflows stay in lockstep as people join, move, and grow. We&#39;re more than a platform, we’re the partner helping you shape the future of work.



## Paylocity Pros & Cons
**What users like:**

- Users find Paylocity&#39;s **ease of use** exceptional, enjoying its user-friendly design and helpful resources for HR tasks. (1400 reviews)
- Users commend Paylocity for its **exceptional customer service** , appreciating quick responses and helpful support throughout their experience. (681 reviews)
- Users highlight **excellent customer support** from Paylocity, appreciating the accessibility of live representatives and efficient follow-up. (627 reviews)
- Users find Paylocity&#39;s interface **intuitive and user-friendly** , making navigation and payroll management effortless and efficient. (569 reviews)
- Users appreciate the **user-friendly automation** of Paylocity, simplifying onboarding and centralizing HR tasks efficiently. (558 reviews)
- Efficiency (466 reviews)
- Users appreciate the **seamless integrations** of Paylocity, enhancing efficiency in payroll and HR processes. (463 reviews)
- Users commend Paylocity for its **streamlined payroll management** , highlighting ease of use and comprehensive automation. (451 reviews)
- Features (413 reviews)
- Payroll Ease (392 reviews)

**What users dislike:**

- Users express frustration with **poor customer support** , highlighting long wait times and unhelpful responses to their issues. (502 reviews)
- Users note the need for more **flexible features** in Paylocity, impacting customization and user experience. (323 reviews)
- Users note a significant **learning curve** and time-consuming setup process before fully utilizing Paylocity&#39;s features. (315 reviews)
- Users feel the lack of **admin controls and testing environments** limits their ability to customize Paylocity effectively. (256 reviews)
- Users find Paylocity to be **time-consuming** and unhelpful, leading to frustration and inefficiencies in workflows. (239 reviews)
- Users find Paylocity to be **not intuitive** , struggling with navigation and needing better reporting options and scheduling features. (238 reviews)
- Users express frustration with **poor support services** , citing long wait times and inconsistent, unhelpful responses from customer service. (237 reviews)
- Limited Customization (226 reviews)
- Not User-Friendly (216 reviews)
- Payroll Issues (209 reviews)

## Paylocity Reviews
  ### 1. Streamlined Interface with Easy to Navigate Payroll and Onboarding Processes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elizabeth R. | Human Resources Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

I love how streamlined and user-friendly Paylocity is, especially for payroll. We import timekeeping from another vendor called WinTeam, but we're looking to switch completely to Paylocity because it's so simple. With Paylocity, creating batches in the system is incredibly straightforward and efficient. The onboarding process is also a breeze, especially with the I-9 forms that can be done in just a few clicks. I appreciate the self-service aspect for employees, allowing them to update their contact information and direct deposit details themselves, which saves us time. We also signed up for the garnishments service and really like the new MarketPay module for evaluating pay compared to competitors. Both modules have streamlined our processes, and I'm looking forward to exploring them further.

**What do you dislike about Paylocity?**

One thing that has been challenging is a complication with the withholding forms task in the employee onboarding packets, which is an issue we previously tried to address. There's a scroll bar on the far right-hand side at the end of the form that sometimes employees miss because it is hidden. Employees must scroll all the way to the bottom to complete this task, and most applicants don't see it. This issue leads to extra emails and follow-ups, which is kind of a hassle. Although Paylocity said we were the only ones having this issue, it feels like a problem that others might have too. It hasn't become more streamlined, but more complicated, and I think they should find a solution to make the task more workable again.

**What problems is Paylocity solving and how is that benefiting you?**

I use Paylocity for payroll processing and employee onboarding, which it makes very streamlined. It's user-friendly, integrates our timekeeping systems, and offers self-service options for employees to update their information, saving time and increasing efficiency.

  ### 2. Strong HRIS System, but Troubled by Payroll Issues with no weighted overtime working correctly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Stacey M. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

I love that Paylocity is easy to use from beginning to end. I appreciate that it assists with our HR system and creates a lot of benefits for us. I enjoy using the email and texting features through recruiting because we use them a lot. The onboarding screen is another feature we use regularly. I also love Paylocity's HRIS system, and the customer service for Admin Support is amazing! Every time I call on the admin backside, they just bend over backwards to help you.

**What do you dislike about Paylocity?**

We're having great difficulties and trouble getting our "weighted overtime" to work on the End of Paylocity which equates to that our Payroll does not spit out accurate information which would be a FLSA and Union violation, had we not had to have an outside CPA firm work to fix the numbers EVERY SINGLE Payroll (manually done by hand) that the Custom Calcs team is and remains unable to set up correctly to work. Even  though the setups were done by Mary Robertson, our account rep, and the custom Calcs team originally in full they stated, it is still not importing everything properly and is not paying overtime like it should (weighted OT in WA state requires not only the regular time, but also all of the shift differentials as a whole piece in order to determine the actual Overtime aka Weighted O/T as time and a half. This is a huge problem because we cannot produce our bi-weekly payroll without being forced to doing it manually along with an outside CPA firm to assist, which we don't want to do for obvious reasons. It might force us to leave Paylocity all together for a different system. Also, setting it up was a lot of work, and getting information off of Paylocity isn't easy either. When trying to pull a file, the process is lengthy and not straightforward, taking one or two hours to download a file for example for a Subpoena, and the information doesn't come out clearly at all even then.  It's not easy to pull someone's file when needed, for example, during a subpoena.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps us with our HRIS and Onboarding, along with day-to-day HR making things easier from start to end.

  ### 3. Helpful Service Team and Intuitive Reports, but Benefits Are Manual

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jessica G. | Sr. Manager Benefits and Talent Development , Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

What I like best about Paylocity is the service team. They are very helpful and work to ensure your understanding of the product and help work out kinks of your integration of services. Reports are pretty intuitive and they can usually create any kind of report you need. Overall, I also like the peak articles and the ACA Dashboard is pretty intuitive as well.

**What do you dislike about Paylocity?**

We have had some issues with the passwords for all employees needing to be reset as we integrated. It was a huge undertaking. I also had quite a few issues with the benefit setup process. The benefits dashboard is very manual in process and there are a lot of steps every time someone makes changes or elects benefits as a new hire. Integrating with our carriers has also been a bit of a chore. We have been with Paylocity since Feb 1 live and still have carriers not integrated with our EDI files.

**What problems is Paylocity solving and how is that benefiting you?**

The reports are wonderful for getting information we need. Any time I need something tailored, I am able to get it handled. I also like the community aspect of it and that people can do shoutouts, create groups, etc. I also liek that there are articles at your fingertips for getting assistance when you don't know how to do something.

  ### 4. Straightforward Payroll with Thorough Multi-State Tax Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heather T. | Director of HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

Paylocity is a straightforward and effective system. It does what I need it to do without overcomplicating the process. I particularly love how thorough it is with local tax setups. At a time where I have more remote employees working from different states, this has been an incredible value add.

**What do you dislike about Paylocity?**

I work in the creative industry so I very much appreciate the recent design overhaul. The early-days-microsoft-visuals weren't my favorite! The look and feel of this system does play a role in how much my employees are inclined to use it. This does not mean the design has to be complicated or fancy - just a bit more updated and clean. Love where it's at now!

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity is solving the following problems for me / my team -

It's making payroll and and state/local taxes less complicated and easier to manage

It's reducing the time I spend tripping over system complications

  ### 5. Seamless All-in-One HR Platform That Saves Hours

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahtziri A. | Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

What sets Paylocity apart is how seamlessly it integrates everything from onboarding to performance tracking. Instead of juggling multiple disjointed systems, having a single, intuitive source of truth saves our team hours of administrative work and creates a frictionless experience for new hires from day one

**What do you dislike about Paylocity?**

While the employee mobile experience is great, the administrative backend can feel a bit fragmented. Streamlining the navigation between different modules and improving the speed of customer support for complex technical issues would make the platform much stronger.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity solves the widespread problem of "app fatigue" by consolidating payroll, HR, time tracking, and benefits into a single, cloud-based source of truth. For employees, this eliminates the hassle of managing multiple logins and waiting days for HR responses, as robust self-service tools allow for instant access to tax documents and PTO balances. For managers and administrators, the platform automates complex multi-state tax compliance and streamlines workflows, which drastically reduces payroll errors and frees up valuable time to focus on strategic team growth rather than tedious paperwork.

  ### 6. Streamlined Payroll and Benefits with a Modern, User-Friendly Upgrade

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robyn M. | Learning and Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Paylocity?**

The integration process was full-service by our Paylocity team and included training for every member of our team. The platform is user friendly and a serious upgrade to the previous system for Admin / Employee / Accounting experience. The payroll experience is streamlined, as well as our benefit integrations. We've saved countless man hours in account reconciliations. We're saving money and have a modern and up to date system. My favorite aspect is the community piece.

**What do you dislike about Paylocity?**

My least favorite part about Paylocity is the reporting. I have difficulty with customizing the reports, and finding reports that come out with the information in the format I need. However, requesting custom reports is not difficult.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity is solving the problems of arduous check reconciliations by using their own account to write paychecks, replacing our outdated expense reimbursement program, and ensuring 401(k) compliance by closing any gaps in our data entry by replacing our 180 bridge with a 360 bridge.

  ### 7. Paylocity Does It All—Payroll, Time Clocks, and HR in One

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randi P. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Paylocity?**

Everything! Before Paylocity, we used a well-known payroll company just to run payroll, and we paid more for less. We didn’t have time clocks or an HR module, and the whole situation was truly ridiculous. They only offered us a discount after we put them on notice that we were ending our account, and then months later they sent a more competitive offer that included the HR module. But knowing they were taking advantage of a non-profit, shredding that piece of mail was so satisfying!

**What do you dislike about Paylocity?**

I honestly can’t think of anything I dislike. Were there bumps in the road at the beginning? YES, but in my opinion that is to be expected. I understand that moving an entire payroll system takes a massive amount of time and dedication by not only us, but Paylocity as well.

**What problems is Paylocity solving and how is that benefiting you?**

So many benefits. We didn’t have a time clock before, and adding one has helped cut down on the waste that was happening when employees recorded their own time on paper timesheets. We’re a non-profit organization licensed by the state, and we’re held to a very high standard, so reducing that risk matters. It has also cut down on potential onboarding errors.

Having the HR/Payroll, Time and Labor, and Performance modules has been a game changer for our organization. Our payroll isn’t average—it’s complex for most payroll companies. Before my tenure, the organization tried two other payroll companies in an effort to save money. Both said they could handle our payroll, but after each implementation it became clear they couldn’t.

Because of that history, it was honestly a little scary to hear another company say they could handle it. However, after a call with Paylocity where we walked through what our payroll would look like, I had far fewer doubts. Our implementation specialist guided us through the first two to three weeks of running payroll to confirm they could support our needs and to help our payroll specialist feel confident running payroll independently.

  ### 8. Streamlined Payroll and Benefits, Reporting Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer N. | Recruiting Professional, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Paylocity?**

I really like the benefits administration part of Paylocity because it's very easy to use and very helpful for our employees. Payroll is also a very straightforward process with Paylocity; it's easy to use, easy to make edits, and I like the partial pay calculations that happen for us, so we don't have to manually calculate. I also appreciate how it allows us to use the HR platform for document acknowledgments and other compliance.

**What do you dislike about Paylocity?**

The reporting is a little lacking. It's frustrating not to be able to report on everything that is in the system and not be able to link tables. I think they could also make some changes to the administrative side and make some things a little easier with events tracking and other compliance issues.

**What problems is Paylocity solving and how is that benefiting you?**

I use Paylocity for payroll and HR; it ensures timely payment of employees and taxes. It facilitates benefits administration with an easy platform for employees to manage their benefits. The payroll process is straightforward with helpful retro calculations.

  ### 9. User-Friendly, Cost-Effective HR & Payroll with First-Class Paylocity Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan W. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Paylocity?**

The software platform is very user-friendly, and the product support is first-class. As someone at a small company who wears many hats and manages the back end of the business, having support from Paylocity is invaluable. Integrations with 401(k) and benefits are a real time-saver. The systems always work and are very user-friendly. The built-in knowledge base w/ AI, when paired with their Human support team, takes a lot of stress out of learning and using new software. It is a very cost-effective platform. I compared Paylocity with other big players in this space, and I am very happy I chose Paylocity.

**What do you dislike about Paylocity?**

It takes time to fully implement all the features at first I was a little fustrated with the speed. But in the end, I am glad the implementation pace was slower. The end result is that my HR and payroll data is a lot better and the real time savings is after implementation. Streamlined timesheets, PTO requests, and the intregrations with 401k and benefits are huge for me.

**What problems is Paylocity solving and how is that benefiting you?**

PTO: tracking and requests
Timesheets
Payroll
Improved data and data organization for both Payroll and HR.
Onboarding new employees

  ### 10. Super Simple Reporting and the Smoothest Onboarding Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica H. | Human Resources Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Paylocity?**

1. The reporting is super simple to create and navigate! If you are using the Report Writer or editing an existing report, it's easy to find the fields you need to report on.

2. Onboarding is the easiest of any platform I've ever used. Once you create your event packets, its a seamless process to onboard. You select the event packet, create/select your employee and fill in all of your information in one spot.

**What do you dislike about Paylocity?**

1. Our company is a healthcare organization that has a lot of rehires (sometimes multiple times within a year). We have found that we can use the Adjusted Seniority Date as a field on reports to make sure we have the most recent hire date with running said reports. However, in the Performance module, Adjusted Seniority Date is not an option to filter employees. When we started our Annual Evaluations, we had to manually add 500+ employees to get the reviews assigned to correct employees. 

2. Employees can not see their paychecks before payroll is processed. In our previous system, it allowed employees to view their check stubs before payroll was processed. This ensured accuracy with the employees being able to let payroll know if something was incorrect. Now, if something is incorrect (not getting OT/Holiday pay, forgot to input PTO, etc.), it has to be fixed AFTER payroll is ran.

3. The app is VERY limited. If an employee wants to change something, sign something, or really do anything, they have to go to the website. Our employees came from a system where the app was basically the exact same as the website, so that has been an adjustment.

**What problems is Paylocity solving and how is that benefiting you?**

Reporting is a lot more accurate. I trust the information from reports now, where in our previous system, I did not.

  ### 11. Logical, User-Friendly HRIS With Great On-Demand Pay and Tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily W. | Branch Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

The system makes logical sense when needing to access certain areas of the system. There are less steps to add an admin user. We love the on demand pay for our team members to have access that feature and has been used a decent amount since going live. The app is very user friendly and gets updates regularly where our previous HRIS the app defects rarely got fixed or took a very long time. Rewards and Recognition is great and learning more about it. The missed punch feature is a game changer for us, previously team member had to fill out a form and now it all can be done through the system. Lastly we utilize the comp tool and our previous HRIS we couldn't use the comp tool, we just finished merit and our VP of IT commented on how user friendly and easy the tool was to use. Lastly I love the knowledge base.

**What do you dislike about Paylocity?**

We  had an adjustment that the way PTO was displayed in the tool was different than our previous HRIS system so that has caused a bit of a learning curve and frustration from team members that its not more real time, we have physical time clocks and when changing badges it only updates once a day. The time clock and syncing really hurts us for when a new hire starts or someone loses the badge. Bank verifications seem to take longer.

**What problems is Paylocity solving and how is that benefiting you?**

There is an enhancement that is coming regarding updates to Time and Labor and we can't wait to see that. We hope to see some additional enhancements to the benefits module.

  ### 12. Effortless Payroll, Great Navigation, Minor Search Issues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suszanne G. | Accounting Manager, Automotive, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2023

**What do you like best about Paylocity?**

I use Paylocity for Payroll and communicating with our employees. Paylocity makes processing payroll easy to do and provides an employee-wide base for communication. I find Paylocity super easy to navigate, even as I'm still learning about new offerings 5 years in. I really like the Home page that we land on once we log in because it brings all the pertinent information to me in one place. I also like the Time and Labor module to track our employees' time. The demo seemed to hit all the right buttons, and I was hooked on the graphics. The initial setup was super simple, with Paylocity handling the import of all our historical data effortlessly.

**What do you dislike about Paylocity?**

Sometimes it's difficult to find just the right report with the search feature. We have searched for reports that combine Employee information with Other reports and don't find what we need. We've had to run several reports and export them to excel to combine the information and work with the data.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity makes processing payroll easy and provides a company-wide base for communication. The homepage consolidates all pertinent information, and the Time and Labor module tracks employee time effectively.

  ### 13. Paylocity Streamlined Our Admin Processes with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Santana C. | Human Resources Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

Paylocity has streamlined many of our administrative processes, improved overall efficiency, and enhanced the employee experience across the organization. One of the standout aspects is the customer support team, which is responsive, knowledgeable, and genuinely helpful whenever questions arise. The employee self-service tools are also a major benefit, allowing team members to access pay stubs, tax documents, benefits information, and company communications with ease. It has outperformed any other software that we have used before. The team has been very supportive.

**What do you dislike about Paylocity?**

The reporting features can be quite complex and difficult to navigate. At times, there’s also a noticeable delay in response from support. The mobile app is useful, but it does have some limitations.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity has been a fantastic solution for managing payroll, HR, benefits, and employee engagement all in one place.

  ### 14. Hospital Director

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katelyn P. | Hospital Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

As a HD in a vet clinic, I find that is makes it nice that the employee is able to view and make changes themselves and doesn't require me to do it for them or be a middle man. 
I think its great that on my log in, I am able to be mobile as well. I don't have to be tied to a computer to view, or change anything that may be needed.

**What do you dislike about Paylocity?**

Only negative for me at this time, is on the employee side, when they are viewing on the schedule "who they are working with" It also shows other clinics that our in company, but not just our clinic team.

**What problems is Paylocity solving and how is that benefiting you?**

I recently had paylocity help by taking inactive team members off the schedule. That has helped me by not having extra people on the schedule when trying to fill it in.

  ### 15. Streamlined HR in One Platform, but Reporting and Support Can Be Clunky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jaser H. | Support Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Paylocity?**

The best part about Paylocity was having all our HR, payroll, & time tracking needs centralized in one platform. The employee self service portal & mobile app were also incredibly helpful, allowing staff to easily check paystubs, request time off, & manage their personal information on their own. Overall, it significantly streamlined our administrative tasks & reduced the manual workload for the team.

**What do you dislike about Paylocity?**

The biggest downside was that the custom reporting tools could sometimes feel clunky& difficult to navigate when we needed to pull specific data. The user interface was occasionally overwhelming for new employees to learn at first, & getting quick resolutions from customer support could be slow during busy seasons.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity solved the problem of fragmented HR systems by bringing payroll, benefits, & time tracking together into one unified platform. This benefited us by drastically reducing manual data entry & minimizing the risk of payroll errors. It freed up our team's time to focus on higher level tasks instead of getting bogged down in daily administrative paperwork.

  ### 16. Comprehensive HR Platform with User-Friendly Self-Service and Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susana M. | Payroll administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Paylocity?**

I’ve been working with Paylocity for the past four years, and I can confidently say it has been one of the best decisions for our payroll and HR operations.

The platform offers a comprehensive solution that covers payroll, time and labor, recruiting, and employee management all in one place. It has significantly improved our efficiency and helped streamline many of our internal processes. The employee self-service features are also very user-friendly, which has reduced the administrative burden on our team.

What truly stands out, however, is their customer support. The representatives are consistently professional, patient, and knowledgeable. Anytime I’ve had questions or needed assistance, their team has taken the time to walk me through solutions and ensure everything is handled correctly.

Overall, Paylocity has been a reliable partner for our business, and I highly recommend it to any company looking for a strong, all-in-one HR and payroll system.

**What do you dislike about Paylocity?**

One area that has been challenging is the benefits integration with HR and payroll, particularly the file feeds to our benefit providers.

During the initial setup, cost centers were configured as locations. Now that we are transitioning to using departments as cost centers, it has created issues with the benefit provider file feeds. This mismatch has impacted data accuracy and required additional time to troubleshoot and correct.

We are currently working through these challenges, but it has highlighted some limitations in how flexible the benefits integration is when structural changes are made after implementation.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity solves several key challenges for our business by centralizing payroll, tax filing, time tracking, and HR processes into one platform.

  ### 17. Paylocity: User-Friendly Platform with Lightning-Fast Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer M. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Paylocity?**

I'm new to Paylocity software and it is the best I've ever used in my HR role in the last 25 years. It's user friendly and the support team at Paylocity is the BEST!. Anytime, I run into road blocks, they are a phone call away with quick respose times of under 60 seconds. If you leave a voicemail, it is return within 5 minutes. They have a top notch platform that makes my job seamless and stress free. Thank you Paylocity!

**What do you dislike about Paylocity?**

I haven't found any downsides yet. As a new learning, I continue to learn new features daily that assist in my roles and responsibilities.

**What problems is Paylocity solving and how is that benefiting you?**

Ensuring that pay and codes are done correctly. That hours of time and attendance are correct. The system has checks and balances and flags any issues that don't appear correct. The pre-processed report is great to check for errors before submitting to eliminate duplicates or mispay.

  ### 18. Absolute Nightmare - Cost Us $90,000 in Fines. If I could give 0 stars, I would.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Eugene T. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Paylocity?**

nothing helpful comes to mind. Don't like anything.

**What do you dislike about Paylocity?**

My experience with Paylocity has been nothing short of a disastrous administrative nightmare. If I could give this company a zero-star rating, I absolutely would.

To start, their customer service is shockingly unprofessional. Their representative, Kaleb Whittekiend, had the audacity to call me at 6:00 AM. Not only was the timing wildly inappropriate, but he was also incredibly rude, obnoxious, and completely useless in actually resolving any of our issues.

The entire implementation process was completely butchered from the start. We relied on them as our professional payroll provider during a transition, and their team failed to bring a massive, critical tax registration issue to our attention. Because of their sheer negligence and incompetence in handling our California EDD account, they defaulted to submitting our tax payments via paper checks without our knowledge or authorization, violating state electronic filing mandates.

This catastrophic failure in their system and communication directly resulted in our company being slammed with nearly $90,000 in EDD noncompliance penalties and a subsequent bank levy. We trusted them to handle our payroll and tax compliance, and their botched implementation cost us tens of thousands of dollars.

This is by far the worst payroll transition and customer service experience I have ever encountered. Stay far away from Paylocity unless you want to pay the price for their catastrophic mistakes.

**What problems is Paylocity solving and how is that benefiting you?**

nothing helpful. only headaches. I wish i never signed up with them.

  ### 19. Fast, Reliable Payroll Support—Help on the Phone in Under 90 Seconds

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony C. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Paylocity?**

The ease at which I can get someone on the phone to help with any payroll processing or reporting issues. From dialing the number to speaking to someone is less than 90 seconds.

**What do you dislike about Paylocity?**

The only bump in the road I have hit is when making updates to employment, sometimes I cannot save because there is an issue with the effective date / chronology. I understand there is an order of operations but the error message doesn't provide enough information to help solve. I usually lean on ChatGPT at that point, but often gives me directions to a menu that is not the one I have.

**What problems is Paylocity solving and how is that benefiting you?**

Doesn't solve problems per se, but it provides a necessary service of payroll administration and time tracking. One service it helped with in particular was I was able to run quick reports for each hourly employee for 2025 that provides the total amount of Overtime Earnings, so that I could give each employee the amount of "Qualified Overtime Earnings" for tax purposes. Since that legislation was passed mid-year and that deductible amount was not reflected on the annual W2, I offered to all employees to provide this figure. And it was an easy report to run and provide, and employees appreciated it.

  ### 20. Streamlined HR Processes with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crystal B. | Senior Vice President and HR Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about Paylocity?**

I love that Paylocity is constantly updating the system without raising the rates every time they enhance it. The service team is great, and they also handle our payroll taxes and filed the required reports. The initial setup was very easy, as they walked us through the process. It was in-depth, but we were prepared. Paylocity has helped our HR department become paperless and streamlined our onboarding and recruiting processes.

**What do you dislike about Paylocity?**

The only issue we have had is just miscommunication. Sometimes, I don't get an answer as fast as I want but I know I am not the only client.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helped our HR department become paperless and streamlined the onboarding and recruiting processes.

  ### 21. Easy-to-Use Workflow, Competitive Pricing, and Strong Compliance Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

I have used many different providers and I think Paylocity is one of the easiest to use because the work flow makes sense and leads you from one task to the next.  Additionally, cost is competitive.  Paylocity is on top of legislation which gives you comfort in knowing you are compliant

**What do you dislike about Paylocity?**

My downside is at one point we left to go to a different provider.  After 9 months we came back.  We were not able to utilize the same accounts.  We were able to copy much of it but I am not able to refer to those accounts for records without being charged significant amounts.  IRS is starting many audits from several years ago and would be nice not be charged a lot of money to see those accounts knowing that we paid for them at the time we were using them.

**What problems is Paylocity solving and how is that benefiting you?**

I think PL has a true understanding on every aspect of a business from on boarding to payroll, to compliance, to operations of the business to the business side on finance and gives you a one stop shop platform.  It integrates with a majority of other platforms.

  ### 22. Smooth Recruiting, Efficient Onboarding, and a Strong All-in-One HRIS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

The recruiting tool is very smooth and easy to track applicants. Once someone is hired, it is an efficient process to begin onboarding them. Adding our employee handbook and policies to the AI tool is very nice so that employees can ask questions before reaching their manager or HR. Paylocity integrates well with LinkedIn Recruiter to automatically post jobs on our Linked In page. Overall, it performs very well as a full HRIS solution.

**What do you dislike about Paylocity?**

Some of the integrations can be a little costly such as with our 401k vendor, performance tools, etc. There are some things I would love to integrate but the per headcount cost is a little too high.

**What problems is Paylocity solving and how is that benefiting you?**

Our Paylocity account manager is amazing and organized. Anytime I open a ticket to optimize the system or fix glitches, she follows up with my regularly and explains them in depth. They have always been able to come up with a solution or workaround for any problem I am facing. Their customer service is great.

  ### 23. Responsive Support, Slight Onboarding Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly Jane C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

I like that Paylocity is always there to answer questions quickly and assist anytime I have questions. Their support is very helpful, especially during the initial setup process, even though it was a bit labor-intensive at first because there was so much to learn. I also appreciate its ease of use, which helps in ongoing operations.

**What do you dislike about Paylocity?**

Sometimes I think the onboarding can get a little tricky for the caregivers on the app. We have a lot of caregivers get hung up on the onboarding paperwork and we find it difficult to target why in order to fix it with them, or knowing how to tell them to fix it on their end.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps me track our caregivers from onboarding to payroll. It's always available to quickly answer questions and is easy to use. However, the onboarding process can be tricky for caregivers, especially when they struggle with paperwork, and it's tough to identify and fix these issues.

  ### 24. Convenient and Integrates Well, but Tax Code Updates Still Feel Restrictive

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

It is very convenient and easy to navigate once you get used to the platform. I like that there are more ways to update items on our own rather than requiring us to go through service. It integrates with our current platforms.

**What do you dislike about Paylocity?**

There are still a lot of ways that it would be helpful to allow the user to update certain fields, like tax codes or add/remove states on our own. It takes time for the tax team to add/remove and sometimes that creates an issue with our payroll. Now the add/remove tax code form used from the platform itself cannot be submitted without an document verifying our EIN. This is inconvenient because sometimes it takes a state a few weeks to process the application and we just want to be able to add the code and provide the EIN later.

**What problems is Paylocity solving and how is that benefiting you?**

Again, having more and more features that we can complete on our own without pulling in service

  ### 25. Paylocity - A Payroll Partner You Always Wanted

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2018

**What do you like best about Paylocity?**

Paylocity offers a litany of features that work in alignment with our organization's needs. They've also gone far and beyond to accommodate our unique setup since 2014 and we cannot be more thankful. We continue to expand our client base and look forward to the many enhancements and new features to come.

**What do you dislike about Paylocity?**

Honestly, there is not much to dislike with Paylocity's platform. Like any vendor, hiccups occur but they're so infrequent, it's hard to pinpoint one or another. In a Utopian world, perhaps we'd expect no downtime, timely payroll package deliveries (not even Paylocity's issue here, to be frank) and more legal support (I know this is not part of the service offering). With that said, we are overall happy.

**Recommendations to others considering Paylocity:**

This is a tech organization that became an elusive, all-around leader in the payroll and HRIS space. Give them a shot when considering an ideal payroll platform for your organization.

**What problems is Paylocity solving and how is that benefiting you?**

As a PEO, Paylocity is helping us accommodate a common pay master setup for our business that would otherwise require us to use a PEO-friendly platform (Paylocity was never in the PEO business, truly). Where we've come with this and, more or less, the success rate of the setup, has benefited our organization in being able to run properly and in compliance with PEO-mandated laws in the country. 

  ### 26. On-Time Tax Payments and Accurate Garnishments Save Us Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Paylocity?**

My tax liabilities are always paid on time, and any garnishments are handled correctly, which saves me a lot of time.

**What do you dislike about Paylocity?**

Some of the changes that have been implemented seem to be driven by law changes in other states. For example, timecards were recently updated to show 4 decimal places. I understand this is required in a few other states, but for us it has made tracking time a bit more cumbersome, since rounding to the nearest two decimals is no longer an option. It also ends up confusing employees.

**What problems is Paylocity solving and how is that benefiting you?**

Onboarding has been much smoother for us. We’re in the hospitality industry, and our busy season is in the summer, so we bring on over a hundred seasonal workers in a short time frame. Paylcoity makes that process easier by helping us stay on top of new-hire notifications, I-9 verifications, and the other onboarding steps that need to get done quickly.

  ### 27. Efficient All-in-One HR/Payroll Module at a Competitive Price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

It offers every feature to be able to streamline all business processes in one place rather than having to use multiple platforms.  The pricing is competitive, making Paylocity comparable to other vendors.

**What do you dislike about Paylocity?**

Honestly, I have not found anything to dislike about Paylocity.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity provides documentation, integration and automation of all processes from recruiting to hiring and onboarding, tracking all aspects of employee performance, expiring licenses, skills, certifications, PTO, pay, benefits and much more.  I no longer require paper files or forms for any staff member.  The modules Paylocity offers cover all payroll and HR areas together, making the experience for the employer and employee much more efficient.

  ### 28. Customer Service has dropped in the last 2-3 years.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dave F. | Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Paylocity?**

They have made some upgrades to how you process the payroll, input the batch, HR features and measuring, which are positive. 

**What do you dislike about Paylocity?**

In the last 2-3 years customer service has dropped dramatically. It takes days, multiple follow ups, and calls even to get a response to a service question email. There are no dedicated account managers anymore, everyone has a service team, who those members eventually get shifted away to different jobs, so your never talking to the same person. They don't know me or care about my account. It seems like all I ever get from them are stock or AI generated answers to my questions, with attitude (like how dare i ask them or challenge them when their wrong...) so it seems like they don't know the product very well, and often I've been using it longer at this point then they've been employed by the company. Between them not knowing my account and the product, i have to complain to reach a higher level manager every time, even for simple things. So its just exhausting on the service end. 

**Recommendations to others considering Paylocity:**

It is a good system if you are used to other payroll systems. Super fair pricing

**What problems is Paylocity solving and how is that benefiting you?**

Timely payroll submission. We are recruiting and HR systems and Time collection/time entry.

  ### 29. Paylocity’s Intuitive Navigation and Flexible Reporting Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terri H. | Accounting Assistant/HR, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Paylocity?**

What I love best about Paylocity is how easy it is to navigate the website.  I also really find it beneficial to have so many types of reports I'm able to either use a template of or create my own.  This is most beneficial when pulling company wide employee information. I've used ADP in the past with a different employer, and it was such a convoluted website, I feel like we were never able to fully overcome the learning curve.

**What do you dislike about Paylocity?**

I do notice that Paylocity's website does incur technical difficulties more often.  When this happens, the website won't load, or loads very slowly.  I sometimes receive a blank page with an error code after the log in process.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity's reporting & analytics are the biggest problem solver for us. For example, when the One Big Beautiful Bill was passed and we had to calculate our employee's 2025 overtime, Paylocity quickly came out with the OB3 Qualified OT report.  This saved us so much time & effort on our end.

  ### 30. All-in-One HR & Payroll with Seamless Onboarding and Time-Saving AI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Paylocity?**

I really like that anything you would need for human resources and payroll can be done in paylocity. I also really like the AI for staff and our leadership team because it saves a lot of time for our HR staff. I feel the pricing is fair for all you get as well. The onboarding suite is probably my favorite because the new hire can complete all needed tasks before even stepping in the building. Paylocity integrates with our background provider and it is seamless!

**What do you dislike about Paylocity?**

Whenever I run reports and our finance team runs reports, we seem to get different data with the same parameters. The PTO is a problem for our team as well. It does not seem to calculate correctly and/or communicate with the time management suite, leaving employees thinking they have a lot more PTO than they actually do.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity saves our HR and finance teams a lot of time by integrating with systems we already had in place to run checks and complete tasks that would otherwise take a lot more time and would leave more room for error.

  ### 31. Efficient Payroll and Recruitment Simplified

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sue B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Paylocity?**

I love Paylocity's seamless transition from timecard to payroll processing. The ease of processing payroll has significantly lessened my payroll time, bringing it down to one hour for four companies. Its recruitment system is valuable as it posts in numerous forums, creating a wider reach and using job descriptions to attract and qualify candidates effectively. The onboarding is great, letting prospective employees complete 90% of paperwork before their first day, making the process smooth. I appreciate the system's intuitiveness, streamlining recruitment and employee recognition of anniversaries and birthdays. Our integration for 401K and paperless time-off requests also works well.

**What do you dislike about Paylocity?**

Employees who have Paylocity as their payroll company with more than one organization must log into each company without the use of a potential drop down feature. This feature would enhance the user experience.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity seamlessly transitions from timecard to payroll, reducing my processing time significantly. It extends my recruitment reach by posting in multiple forums and simplifies onboarding with pre-start paperwork completion. Its intuitiveness speeds up payroll and filters unqualified candidates easily.

  ### 32. Efficient Payroll Solution with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris C. | Human Resources Payroll Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I use Paylocity for payroll and HR. It helped improve the efficiency and speed of our payroll process. I love the user-friendliness and the ability to house multiple functions in one system. Paylocity can integrate with outside systems for benefits, 401k, and more. I really appreciate the reporting capabilities where I can create my own reports. It's also great that Paylocity offers a customizable package for purchasing different modules separately. We have integrations with American Trust for 401k, Cigna for medical, dental, and vision insurance, and UT&I for pushing time card data from our POS Toast to Paylocity time cards. The implementation team was pretty good and our setup went much better than our previous experience with Paycor.

**What do you dislike about Paylocity?**

The biggest improvement would be related to onboarding. There needs to be texting features for people who are in onboarding. Right now, its only available for applicants in recruiting but once they move to onboarding, no more texts. There is also issues with onboarding where things could be adjusted to be more intuitive when it comes to completing tax forms and things like that for younger employees, which we have a lot of, because those parts of onboarding can be very confusing for young people, especially with their first job. And also, the customer service could be better sometimes. If our regular rep can answer a questions, its pretty quick. But if another team needs to get involved, it can take a long time, especially for tax amendments. The amount of time to process a tax return amendment is unacceptable.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity improved efficiency and speed of our payroll process and eliminated multiple systems by consolidating them. It's user-friendly, integrates with outside systems for benefits, and offers comprehensive reporting capabilities.

  ### 33. Simplifies Payroll and Reporting with Great User Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I find Paylocity user friendly, even for someone who doesn't have a strong HR background like me. It's made running payroll, reporting, and tracking company property much easier. I particularly appreciate the payroll reporting tools like deduction reports, summaries, and payroll registers, which seamlessly tie into QuickBooks. I love the QuickBooks marketplace integration and how our payroll automatically syncs with QuickBooks, simplifying my workflow. The implementation was super easy, and all our employees have had a great experience. I feel we can do much more with Paylocity than we did with our previous provider. The customer support is also great—I call maybe once a week for various issues, and they're always friendly and helpful.

**What do you dislike about Paylocity?**

We recently moved to the Airbase expense reporting, and while it seems like it could be a great system, it's majorly robust for our needs and I liked what expense reporting was before. It was simple, effective, and easy. I wish we could've stayed with that. Our implementation wasn't great for that. I also think the service is just too much for a small 35 person company. We don't issue credit cards to people, it's just all personal expense reimbursements. I wish we could've kept the original expense reporting we've been using since moving to Paylocity a few years ago.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity makes it easier to run payroll, handle reporting, and streamline processes. It helps track company property and equipment usage, and integrates payroll with QuickBooks.

  ### 34. Efficient, User-Friendly HR & Payroll Platform with Strong Integrations and Automation Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I love the ease of use of Paylocity, as there haven’t been many technical issues that disrupt our everyday processes. The platform has helped improve efficiency and ROI for our team by reducing manual work and streamlining several HR and payroll functions into one system. I appreciate the many options for integration, particularly how we use the Checkr integration directly from the Recruiting/Onboarding section to keep all electronic records in one place. The General Ledger feature has also been a huge time-saver by simplifying uploads into our accounting software.

In addition, Paylocity’s customer support has been responsive and helpful whenever questions or issues arise, which makes implementation and ongoing use much smoother. I also appreciate the continued enhancements around AI and automation tools, which help improve workflows, reporting, and overall productivity across our organization.e.

**What do you dislike about Paylocity?**

One challenge we have encountered is that many of our smaller 1–8 employee companies cannot utilize the Benefits Enhanced integration, which requires us to manually track benefit deductions. This creates additional administrative work and increases the potential for human error. Expanding this functionality to smaller groups would greatly improve efficiency, accuracy, and overall ROI for both our team and our clients.

While we understand this is currently a system limitation, it would be beneficial to see future enhancements or AI-driven automation options that could help support smaller companies in managing benefits more seamlessly. We do appreciate the support team’s transparency and willingness to explain limitations and provide guidance on alternative processes when needed.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity provides seamless payroll processing, centralizes employee records, and aids in training tracking. I love its ease of use and the integration options, like Checkr and the General Ledger feature, which streamline processes and reduce manual effort. It keeps our processes efficient and organized.

  ### 35. Robust LMS Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sam W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I use Paylocity HRIS Software, specifically to administrate the LMS. Paylocity makes it easy to create and assign LMS courses, measure training results, and run scheduled reports. I really appreciate the detailed reporting dashboard, which is a major upgrade over our previous LMS. It can track various fields such as time spent in the course, quiz answers, date of completion, date of assignment, employee ID, branch, and location. We switched to Paylocity for their sleeker user interface and improved mobile app. The initial setup was very easy for us.

**What do you dislike about Paylocity?**

I think their communication to customers about upcoming updates and changes could improve. I have trouble receiving these emails to my inbox, even though I've asked to be added.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity simplifies creating and assigning LMS courses, measuring training results, and running reports. The reporting dashboard offers insights into time spent, quiz answers, and more. I also use it with HR software to track hire dates and position changes.

  ### 36. User-Friendly with Room for Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vyvyenne J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I find Paylocity generally very user-friendly and easy to learn. The customization is very similar to other systems I've used before, which is a positive for me. Coming from using ADP and other platforms, Paylocity is as easy as, if not easier than, any other I've used in my 30+ years of doing payroll.

**What do you dislike about Paylocity?**

The ability to customize more areas of the system would be very helpful. The categories of the document library are limited to what Paylocity provides, and it would be nice to be able to create ones that are more specific for our company. Also, with any customizations, we would like to be able to run reports off of those fields. The learning and onboarding platform, along with time and labor, could use some customization and setup changes, too. The implementation is very short and limited.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity handles storage, legal regulations for payroll, and tax filing, making these processes smoother for us.

  ### 37. All-in-One HR Solution with Great Pre-Made Reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arturo M. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I use Paylocity for HRIS at work and I like it because everything is in one place, making it easier to update employee files, manage onboarding, recruiting, schedules, and time off. I appreciate the various modules it offers, especially for Learning, where I can assign courses to someone, and the HR and Payroll sections, which let me see everything I need all in one place. There are a lot of pre-made reports to choose from, which I find very useful.

**What do you dislike about Paylocity?**

I have trouble with custom reporting. If I want to figure out something specific, I don't always know the settings and the report produces an empty file. I wish it was more intuitive to use. The premade reports are great, but often when I am running a report I build, I need to go back and redo it a few times before anything is produced.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity keeps everything in one place, offers various modules and pre-made reports, simplifies HR and payroll tasks, and lets me assign courses easily.

  ### 38. Powerful Integrations and Onboarding, but Customer Support Needs Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

They have a lot of capabilities and I love the ability to integrate other sites. I also really like the onboarding feature.

**What do you dislike about Paylocity?**

The customer service is very lacking. You have a great program but your people take forever to answer the phone, some are very rude and others have simply given us false information to questions about capabilities to get us off the phone. You have to keep calling until you happen to get someone capable or go back and forth with the email service who are usually very nice and better than the phones. We have been left hanging by our

**What problems is Paylocity solving and how is that benefiting you?**

Streamlining onboarding process and also keeping everything in one place so that multiple people or departments can work on recruiting and those using it don't have to use multiple different applications for different parts i.e. outlook and messenger and a file for notes. I just wish you had the ability to have a form available to be filled out and submitted tot he recruiting team.

  ### 39. Effective HR Features but Requires Flexibility Improvements

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jeffrey Reyes E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I like the reporting features of Paylocity. It's more welcoming than some of the big competitors, which I appreciate. The learning curve was pretty short, and I appreciated that. The initial setup of Paylocity was easy for me and my team.

**What do you dislike about Paylocity?**

Paylocity has several severe limitations. If we don't use their time and labor tool, we can't manage how many hours employees can use PTO, sick leave, etc. for a single day, and there's no way to track documentation properly. For example, I have to go through each employee's uploaded PDFs to figure out their disciplinary actions and their severity. It also does not support an attendance point system. I feel like I get told 'no' more than 'yes.' We have to have several different time-off leave types for each state and municipality or position, which gets cumbersome. It would be much easier to manage under one leave category with many municipalities instead of having pages worth of leave types.

**What problems is Paylocity solving and how is that benefiting you?**

I use Paylocity for leave type accruals management, employee documentation storage, and compliance. The reporting features are a highlight for me.

  ### 40. Paylocity--better than I expected but room for improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I’m a new Paylocity user after coming from a very strong ADP Workforce Now platform, and the transition has definitely been a trial by fire. Even though there have been a few hiccups, whenever I call customer service for assistance—usually with unexpected payroll issues—I’m able to reach someone who understands what I’m dealing with and can help me get it resolved.

One feature I really love is the garnishment service. It saves me a lot of time and frustration because I can scan the garnishment/child support order, drag and drop it, and then Paylocity calculates the deductions and completes the response forms on our behalf. I’ve also been made aware of other features I’m excited to start using, like the learning module and the ability to set up FAQ responses for employees to use. I’ve only been using Paylocity for about eight weeks, but overall it’s been better than I expected.

**What do you dislike about Paylocity?**

One thing I’m not a fan of is that the standard approach for getting help is to go to the knowledge base. With other platforms, I’ve been able to share my screen and have someone walk me through system changes; here, I’m either reading directions from a document or having someone on the phone blindly guide me through the process. As I’ve become more familiar with the system, some of it has started to feel intuitive, but certain tasks are still hard to locate and sometimes seem tucked under topics where you wouldn’t think to look for them.

**What problems is Paylocity solving and how is that benefiting you?**

The Garnishment feature is, by far, the best thing I’ve seen so far about Paylocity. Previously, I would spend a lot of time calculating deductions, then keying those deductions in, setting up vendors in the payroll system to issue payments to, and so on. If the learning system works similarly to the ones I’ve used in the past, I’ll be very happy with it. I’m also aware that, for my CA employee base, I have the ability to set up new-hire processes that include ALL of the required CA handouts. I haven’t initiated this process yet, but I’m looking to do so soon.

  ### 41. Intuitive Interface and Helpful Support, but Consistency Issues with Case Ownership

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I like the interface of Paylocity, it's mostly intuitive. I also really like being able to call and have the customer support walk me through any process that I am unsure of. The customer support team is able to mimic my view so they really know exactly what I see to explain the steps.

**What do you dislike about Paylocity?**

I don't like having to re-explain my story to a lot of people when I don't get a specific support person. Example: the PTO accrual process was not working as expected, every time I called in, I had to re-explain the story of how it does not work for our company. It took a few years to finally get someone to follow through and assign me a specific person to resolve my issue. The hardest part of this issue was that it was year end critical, which is when Paylocity service reps are the busiest.

**What problems is Paylocity solving and how is that benefiting you?**

Our "problem" with payroll is multi state payroll. Paylocity makes reporting easy by sending the payments to all the allocated agencies without making us login to several portals to complete the schedule (monthly, quarterly or even weekly payments). They also are able to tell us which other local taxes are required for the different states which takes out the guess work and research from our internal team.

  ### 42. Paylocity: Effortless Payroll with Stellar Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori K. | Payroll Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like the ease of use and the report writing features in Paylocity. It's great that I can create almost any report that's not standard, and if the information is in the system, I can get it out without having to call or pay for custom reporting. The implementation team was awesome and really helped us create what we needed, the way we needed it, and they got our history transferred over.

**What do you dislike about Paylocity?**

I dislike the new people search. I preferred the Classic Search

**What problems is Paylocity solving and how is that benefiting you?**

I use Paylocity for HR/payroll management and employee onboarding. The ease of use and ability to create almost any report without extra costs makes it very valuable.

  ### 43. Paylocity: Easy to Navigate and Straightforward

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amber C. | Certified Nursing Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Paylocity?**

Paylocity is very easy to navigate. It’s straightforward and to the point, and I can quickly find what I’m looking for without any hassle.

**What do you dislike about Paylocity?**

If there’s anything I dislike about Paylocity, it’s that for certain actions it requires a code to be sent to you. Also, you can’t always update your personal information. For example, if you no longer have access to your old phone number and you’re the only admin, you can’t change it yourself, which means you may be blocked from accessing certain things.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity lets us easily onboard our caregivers. It makes the process very easy.

  ### 44. Clunky Integration, Too Many Manual Steps, and Hard-to-Reach Support

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Paylocity?**

I like the look of Paylocity. However, a lot of other features I do not like. I thought the integration was clunky. I work with onboarding and I like that, but there are complications internally and externally. I do not believe that there is an AI / Intelligence feature. I am also not sure about the pricing but our COO went with Paylocity because it was cheaper than Paycom. Overall, the performance of the platform is fine, but, it does sign you out randomly.

**What do you dislike about Paylocity?**

I think that there are a lot more manual steps, which seems outdated. There is no AI feature for help. Customer service is hard to get a hold of. The implementation team and process did not go great.

**What problems is Paylocity solving and how is that benefiting you?**

I can't think of any specific problems as we used to use Paycom and we now use Paylocity for all of our hiring, onboarding, and other Hr Processes.

  ### 45. Seamless Payroll and Stellar Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramon l. | F, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Paylocity?**

I really appreciate how Paylocity integrates with our 401k company, making deductions from employees' pay seamless. It's great that they don't nickel and dime us when extra payrolls need to be processed. The platform is easy to use, especially when cutting payroll on payday. Paylocity’s seamless integrations with outside vendors for employee benefits deductions are a big plus. The customer service is amazing; whenever I call, someone who understands my problem picks up, unlike my previous experience with a competitor where I had to be transferred between multiple departments. Paylocity makes the setup easy, and they were with us every step of the way, ensuring we were ready for the first payroll. We even had multiple meetings to get familiar with using the product before going live.

**What do you dislike about Paylocity?**

Its hard to say what I dislike since I have had a great experience since I switched over from a competitor.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity integrates with our 401k, allowing seamless payroll deductions. It's easy to use with an amazing customer service and no nickel-and-diming. The platform simplifies payroll processing with a step-by-step approach and doesn't require transferring calls for support.

  ### 46. Effortless Onboarding and Robust Reporting with Paylocity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Olga H. | Human Resources Intern, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Paylocity?**

I love how Paylocity makes our onboarding process so much smoother and allows us to collect more data from new hires before they even start. The integration with other systems is seamless and has been a huge help. The data analytics and reports are fantastic; it’s so much easier to report out to my executive director and board of directors now compared to our old system, where pulling reports was very time-consuming. I appreciate how easy it is to access information with the dashboard, which shows headcount, terms, hires, turnover, and OT immediately—it's incredible. The initial setup was very easy, and as an HR department of one, I found them very understanding and gentle with me.

**What do you dislike about Paylocity?**

I get confused sometimes by the different profiles and permissions people have. I struggled a lot with having directors only few certain staff members. They couldn't see them at all or could see people who were not their employees.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity smoothens our onboarding, allows data collection before start, integrates well with systems, makes reporting to executives easier, and provides an easy-access dashboard for headcount and other metrics.

  ### 47. Exceptional Customer Service, Minor Invoicing Hurdles

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patti I. | Accountant II, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

I like Paylocity's customer service because someone is always available to help and they have a thorough knowledge of the product. It's very professional and polite, and a huge time saver since I never have to be transferred when I call for assistance. Their understanding of the product makes Paylocity a breeze.

**What do you dislike about Paylocity?**

Invoicing was changed from each pay period to a monthly invoice. This is a big adjustment we have had to make on tracking.

**What problems is Paylocity solving and how is that benefiting you?**

I use Paylocity for payroll, especially one-off paychecks. Their customer service is excellent, saving time as I never have to explain my needs repeatedly. They're knowledgeable, professional, and polite, making Paylocity smooth to use.

  ### 48. User-Friendly and Efficient, but Needs Easier Login

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna O. | FMS Service Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Paylocity?**

I use Paylocity to clock in and out of my job and find the clock in and out feature very convenient. It's also helpful that it rounds up or down to the next quarter. I really appreciate that I can easily request time off, check my PTO balance, look up my pay stubs for tax purposes, and check my hourly pay rate. The software is very user-friendly and super easy to use. It was extremely easy to set up initially for my team and I. Overall, it's just really great to use, and I really enjoy it.

**What do you dislike about Paylocity?**

I think the login could be a lot more convenient. It's like a three-step code type system, which I understand for security purposes, but sometimes I get logged out. Also, the password needing to be reset often makes my tasks a little bit tedious. I guess just the IT issues, sometimes if there's a lag or it doesn't work, I'm not sure if that's a Paylocity thing but sometimes that happens.

**What problems is Paylocity solving and how is that benefiting you?**

I use Paylocity to manage clocking in and out, request time off, and access pay stubs easily. It solves my PTO balance uncertainty and helps track work hours for tax purposes.

  ### 49. Very user friendly software and great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly S. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2020

**What do you like best about Paylocity?**

Paylocity has fantastic Customer service. Software is very user friendly and customer service will teach anyone  what is needed.

**What do you dislike about Paylocity?**

Finding the report names for what you need.  Reports do need to be alittle  customizable. I would like to see the report able to be changed to include or exclude certain information that is or is not needed.

**What problems is Paylocity solving and how is that benefiting you?**

With Covid  19 they have helped me run the correct report.  When Paid leave for Minnesota came into play.  AL was very helpful in getting the owners information separated from the rest of the employees.

  ### 50. Paylocity’s App Delivers a Great End-User Experience for On-the-Go Employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa C. | Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Paylocity?**

I love the end-user experience. We chose Paylocity because we wanted an app with more and better features for our employees. We know most people prefer using apps, and many of our employees are on the go, so it’s especially helpful when they’re out of the office. With the app making so much possible, they really don’t have an excuse not to get things done anymore.

**What do you dislike about Paylocity?**

The time-off feature is a pain. We were used to real-time accruals with our previous system, so this has been frustrating. I understand that an update is supposed to be coming soon, and we’re excited for that improvement. Another drawback is that we have less control over certain parts of the system than we did with our old provider, especially when it comes to benefits administration. I'd like to get some of that control back instead of having to reach out for these things.

**What problems is Paylocity solving and how is that benefiting you?**

They’re improving the time-off feature, which is huge for us. Our employees were used to a system that handled time off well, so reducing that confusion is a big plus. We’re also excited about how the payroll onboarding feature works. It’s designed to be completed BEFORE the employee starts, rather than after, which is what we were dealing with previously. That shift in the process helps guide employees through everything we need them to do, so nothing falls through the cracks. We’re loving the E-Verify feature as well. It has dramatically improved the time it takes to complete I-9s and removed obstacles for remote workers. Another thing is the performance reviews. WOW is that an improvement. The time it took for me to build a review with all new questions and rating scale and launch it from having zero previous experience was incredibly fast, maybe an hour or two at most.


## Paylocity Discussions
  - [Can I use paylocity at home?](https://www.g2.com/discussions/can-i-use-paylocity-at-home) - 27 comments, 7 upvotes
  - [How many virtual cards can I use at one time?](https://www.g2.com/discussions/how-many-virtual-cards-can-i-use-at-one-time) - 3 comments, 2 upvotes
  - [What&#39;s the best way to know all the state taxes are filed and know which ones Paylocity doesn&#39;t?](https://www.g2.com/discussions/what-s-the-best-way-to-know-all-the-state-taxes-are-filed-and-know-which-ones-paylocity-doesn-t) - 1 comment, 2 upvotes
  - [International bill payments?](https://www.g2.com/discussions/50622-international-bill-payments) - 2 comments, 2 upvotes
  - [Posting amortization entries with schedules from NetSuite](https://www.g2.com/discussions/39604-posting-amortization-entries-with-schedules-from-netsuite) - 2 comments, 2 upvotes

- [View Paylocity pricing details and edition comparison](https://www.g2.com/products/paylocity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-08+17%3A50%3A40+-0500&secure%5Bsession_id%5D=e78b4100-c764-41b3-831b-97d0fe97ce0f&secure%5Btoken%5D=95a74c4e08e0ea6a7608a45374e622d4f20ce6ba08a5d87632188c9ae359637f&format=llm_user)
## Paylocity Integrations
  - [7shifts](https://www.g2.com/products/7shifts/reviews)
  - [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews)
  - [AirMason](https://www.g2.com/products/airmason/reviews)
  - [Alerus](https://www.g2.com/products/alerus/reviews)
  - [Altametrics](https://www.g2.com/products/altametrics/reviews)
  - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [BenefitMall EmployerFocus](https://www.g2.com/products/benefitmall-employerfocus/reviews)
  - [benefitsCONNECT](https://www.g2.com/products/benefitsconnect/reviews)
  - [Blue Marble Global Payroll](https://www.g2.com/products/paylocity-blue-marble-global-payroll/reviews)
  - [bswift](https://www.g2.com/products/bswift/reviews)
  - [CHCKED background](https://www.g2.com/products/chcked-background/reviews)
  - [Checkr](https://www.g2.com/products/checkr/reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews)
  - [Culture Amp](https://www.g2.com/products/culture-amp/reviews)
  - [DailyPay](https://www.g2.com/products/dailypay/reviews)
  - [DAT iQ](https://www.g2.com/products/dat-iq/reviews)
  - [Defined Contribution / 401(k) System](https://www.g2.com/products/defined-contribution-401-k-system/reviews)
  - [Deltek Costpoint](https://www.g2.com/products/deltek-costpoint/reviews)
  - [Deltek Vantagepoint](https://www.g2.com/products/deltek-vantagepoint/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [DSMN8](https://www.g2.com/products/dsmn8/reviews)
  - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews)
  - [EASE](https://www.g2.com/products/ease-inc-ease/reviews)
  - [e-Emphasys ERP](https://www.g2.com/products/e-emphasys-erp/reviews)
  - [Employee Fiduciary](https://www.g2.com/products/employee-fiduciary/reviews)
  - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews)
  - [Empower](https://www.g2.com/products/empower-analytics-empower/reviews)
  - [empower](https://www.g2.com/products/empower-empower/reviews)
  - [Experian Employer Services](https://www.g2.com/products/experian-employer-services/reviews)
  - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews)
  - [Fidelity](https://www.g2.com/products/fidelity/reviews)
  - [Fidelity HSA](https://www.g2.com/products/fidelity-hsa/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
  - [Form I-9 &amp; E-Verify](https://www.g2.com/products/form-i-9-e-verify/reviews)
  - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews)
  - [Guideline](https://www.g2.com/products/guideline/reviews)
  - [HealthEquity](https://www.g2.com/products/healthequity/reviews)
  - [Human Interest](https://www.g2.com/products/human-interest/reviews)
  - [Indeed Apply](https://www.g2.com/products/indeed-apply/reviews)
  - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews)
  - [JobTarget](https://www.g2.com/products/jobtarget/reviews)
  - [Justiweb](https://www.g2.com/products/justiweb/reviews)
  - [Lattice](https://www.g2.com/products/lattice-lattice/reviews)
  - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews)
  - [LinkedIn Recruitment Marketing](https://www.g2.com/products/linkedin-recruitment-marketing/reviews)
  - [MatrixCare Home Health and Hospice](https://www.g2.com/products/matrixcare-home-health-and-hospice/reviews)
  - [Maxwell Health](https://www.g2.com/products/maxwell-health/reviews)
  - [MedTrainer](https://www.g2.com/products/medtrainer/reviews)
  - [Motive](https://www.g2.com/products/motive-technologies/reviews)
  - [MyEnroll360](https://www.g2.com/products/myenroll360/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [Net@Suite](https://www.g2.com/products/net-suite/reviews)
  - [NOVAtime](https://www.g2.com/products/novatime/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Optum Financial HSA](https://www.g2.com/products/optum-financial-hsa/reviews)
  - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews)
  - [Pave](https://www.g2.com/products/pave/reviews)
  - [PDQ POS System](https://www.g2.com/products/pdq-pos-system/reviews)
  - [PrimePay](https://www.g2.com/products/primepay/reviews)
  - [Principle](https://www.g2.com/products/principle/reviews)
  - [ProfitSword](https://www.g2.com/products/profitsword/reviews)
  - [Pros Marketplace](https://www.g2.com/products/pros-marketplace/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Relias Platform](https://www.g2.com/products/relias-platform/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [ScreeningOne](https://www.g2.com/products/screeningone/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SmartLinx](https://www.g2.com/products/smartlinx/reviews)
  - [Teamtailor](https://www.g2.com/products/teamtailor/reviews)
  - [The Predictive Index](https://www.g2.com/products/the-predictive-index/reviews)
  - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Verified First](https://www.g2.com/products/verified-first/reviews)
  - [WebLink®](https://www.g2.com/products/weblink/reviews)
  - [WEX Benefits](https://www.g2.com/products/wex-benefits/reviews)
  - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews)
  - [WorkBright](https://www.g2.com/products/workbright/reviews)
  - [Workstream](https://www.g2.com/products/workstream-workstream/reviews)

## Paylocity Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Credit Card Integration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Payment Methods**
- ACH
- Credit and Debit
- Wire Transfer

**Automation**
- Process Automation

**Setup**
- Data
- Approvals
- Alignment

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication

**Management**
- Approval
- Communication
- Documents
- Receipt of Goods

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Vendor Management**
- Decision Making

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Sourcing**
- Candidate Search
- Career Page Configuration
- Social Sourcing
- Job Posting
- Candidate Sourcing Metrics

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Revenue Recognition**
- Usage Tracking
- Deferred Revenue
- Revenue Accrual

**Payment Processing **
- Batch Processing
- Payments Scheduling
- Automated Workflows
- Self Service
- Reconciliation
- Settlements
- Payment Tracking

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

** Type**
- On-premises solution
- Cloud-solution

**Planning**
- Processses
- Contracts
- Content
- Requisition

**Goals**
- Goal-Setting
- Company Goals And OKRs

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization

**Generative AI**
- AI Text Summarization

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Course Delivery**
- Learning Paths
- Communication & Notifications
- Assignment Scheduling

**Security and Compliance**
- PCI Compliant
- P2PE
- Fraud Management
- SSL Encryption
- SOX
- SOC

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Analytics**
- Visibility
- Performance
- Spend

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

** Reporting**
- Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Benchmarking
- Employee Listening

**Client Invoicing**
- Invoice Creation and Delivery
- Project Accounting / Revenue Recognition

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Platform Data**
- Onboarding Process Reporting
- Visualization

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 

**Integration**
- Agnostic Integration
- Reporting Consolidation
- Plugins and APIs

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Supplier Management**
- Evaluation
- Selection
- Risk Management

**Data**
- Dashboards And Reports
- Historical Data

**Reporting**
- Real time
- Multiple Views
- Export
- Budgets

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building

**Agentic AI -  Procure to Pay**
- Multi-step Planning

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**LMS Marketplace**
- Course Marketplace

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Payment Types**
- AP Automation
- E-Commerce
- Retail

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management

**Mobile**
- Receipt Capture
- Mileage Tracking

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Interface**
- Multilingual

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Submittal

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot

**Agentic AI - Enterprise Payment**
- Adaptive Learning

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

**Mobile Time Tracking**
- Time Tracking

**Administration**
- PCI Regulation Compliant

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries

**Supplier Information**
- Profiles
- Qualifications
- History

**Agentic AI - Spend Management**
- Proactive Assistance

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

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