--- title: Payload CMS Reviews meta\_title: 'Payload CMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how Payload CMS works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 59 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Payload CMS Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **active and supportive community** of Payload CMS, enjoying quick assistance through Discord and GitHub. [(3 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123836&qs=pros-and-cons#reviews) Users love the **ease of use** of Payload CMS, appreciating its quick setup and supportive community assistance. [(3 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1122613&qs=pros-and-cons#reviews) Users highlight the **excellent documentation** of Payload CMS, facilitating fast development and easy onboarding for projects. [(2 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123604&qs=pros-and-cons#reviews) Users praise the **easy integration** of Payload CMS with Next.js, enhancing development speed and overall usability. [(2 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123620&qs=pros-and-cons#reviews) Users praise the **easy setup** of Payload CMS, enabling fast development and smooth deployments. [(2 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123364&qs=pros-and-cons#reviews) Users note the **lack of customization** options with Payload CMS, relying heavily on community plugins for workaround solutions. [(1 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1124239&qs=pros-and-cons#reviews) Users find the **limited community support** poses challenges with maintaining plugins, impacting long-term project planning. [(1 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1122695&qs=pros-and-cons#reviews) Users experience **slow loading** times during website building and backend navigation, affecting their overall experience. [(1 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1124024&qs=pros-and-cons#reviews) Users find the **slow performance** of Payload CMS affects both building and navigating the site effectively. [(1 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123744&qs=pros-and-cons#reviews) Users note a **dependency on community plugins** for Payload CMS, which may not always be actively maintained during updates. [(1 mentions)](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=2060975&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Payload CMS ##### 1. Community Support Users appreciate the **active and supportive community** of Payload CMS, enjoying quick assistance through Discord and GitHub. [ See 3 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123836&qs=pros-and-cons#reviews) See Related User Reviews ![Parker O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker O.") PO Parker O. Small-Business (50 or fewer emp.) 5.0/5 "Code-first and flexible, giving devs full control without sacrificing editor experience." What do you like about Payload CMS? Payload CMS has excellent, developer-friendly documentation that makes it easy to get started and build fast. With the release of Payload 3.0, it now ![Louis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis M.") LM Louis M. Small-Business (50 or fewer emp.) 5.0/5 "Payload: The Next-Gen CMS You've Been Waiting For" What do you like about Payload CMS? The documentation was clear and effective, there were many examples that could be found on their own GitHub, and they have a very active discord commu ##### 2. Ease of Use Users love the **ease of use** of Payload CMS, appreciating its quick setup and supportive community assistance. [ See 3 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1122613&qs=pros-and-cons#reviews) See Related User Reviews ![Parker O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker O.") PO Parker O. Small-Business (50 or fewer emp.) 5.0/5 "Code-first and flexible, giving devs full control without sacrificing editor experience." What do you like about Payload CMS? Payload CMS has excellent, developer-friendly documentation that makes it easy to get started and build fast. With the release of Payload 3.0, it now ![Louis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis M.") LM Louis M. Small-Business (50 or fewer emp.) 5.0/5 "Payload: The Next-Gen CMS You've Been Waiting For" What do you like about Payload CMS? The documentation was clear and effective, there were many examples that could be found on their own GitHub, and they have a very active discord commu ##### 3. Documentation Users highlight the **excellent documentation** of Payload CMS, facilitating fast development and easy onboarding for projects. [ See 2 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123604&qs=pros-and-cons#reviews) See Related User Reviews ![Parker O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker O.") PO Parker O. Small-Business (50 or fewer emp.) 5.0/5 "Code-first and flexible, giving devs full control without sacrificing editor experience." What do you like about Payload CMS? Payload CMS has excellent, developer-friendly documentation that makes it easy to get started and build fast. With the release of Payload 3.0, it now ![Louis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis M.") LM Louis M. Small-Business (50 or fewer emp.) 5.0/5 "Payload: The Next-Gen CMS You've Been Waiting For" What do you like about Payload CMS? The documentation was clear and effective, there were many examples that could be found on their own GitHub, and they have a very active discord commu ##### 4. Easy Integration Users praise the **easy integration** of Payload CMS with Next.js, enhancing development speed and overall usability. [ See 2 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123620&qs=pros-and-cons#reviews) See Related User Reviews ![Parker O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker O.") PO Parker O. Small-Business (50 or fewer emp.) 5.0/5 "Code-first and flexible, giving devs full control without sacrificing editor experience." What do you like about Payload CMS? Payload CMS has excellent, developer-friendly documentation that makes it easy to get started and build fast. With the release of Payload 3.0, it now ![Krishna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna S.") KS Krishna S. Small-Business (50 or fewer emp.) 5.0/5 "One of the best CMS I have ever used as a developer." What do you like about Payload CMS? I loved the default Nextjs additions into payload. It has massive perform improvement and easy to use as a user and too fun to impletent / develop for ##### 5. Easy Setup Users praise the **easy setup** of Payload CMS, enabling fast development and smooth deployments. [ See 2 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123364&qs=pros-and-cons#reviews) See Related User Reviews ![Parker O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker O.") PO Parker O. Small-Business (50 or fewer emp.) 5.0/5 "Code-first and flexible, giving devs full control without sacrificing editor experience." What do you like about Payload CMS? Payload CMS has excellent, developer-friendly documentation that makes it easy to get started and build fast. With the release of Payload 3.0, it now ![Louis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis M.") LM Louis M. Small-Business (50 or fewer emp.) 5.0/5 "Payload: The Next-Gen CMS You've Been Waiting For" What do you like about Payload CMS? The documentation was clear and effective, there were many examples that could be found on their own GitHub, and they have a very active discord commu ### 5 Cons or Disadvantages of Payload CMS ##### 1. Lack of Customization Users note the **lack of customization** options with Payload CMS, relying heavily on community plugins for workaround solutions. [ See 1 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1124239&qs=pros-and-cons#reviews) See Related User Reviews ![Parker O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker O.") PO Parker O. Small-Business (50 or fewer emp.) 5.0/5 "Code-first and flexible, giving devs full control without sacrificing editor experience." What do you dislike about Payload CMS? My experience with Payload has been great overall. If I had to nitpick, it would be the reliance on community-made plugins. While they're helpful, you ##### 2. Limited Community Support Users find the **limited community support** poses challenges with maintaining plugins, impacting long-term project planning. [ See 1 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1122695&qs=pros-and-cons#reviews) See Related User Reviews ![Parker O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker O.") PO Parker O. Small-Business (50 or fewer emp.) 5.0/5 "Code-first and flexible, giving devs full control without sacrificing editor experience." What do you dislike about Payload CMS? My experience with Payload has been great overall. If I had to nitpick, it would be the reliance on community-made plugins. While they're helpful, you ##### 3. Slow Loading Users experience **slow loading** times during website building and backend navigation, affecting their overall experience. [ See 1 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1124024&qs=pros-and-cons#reviews) See Related User Reviews ![Dena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dena M.") DM Dena M. Mid-Market (51-1000 emp.) 4.5/5 "Customizable, Continually Improving and Easy for Non-Developers to Use" What do you dislike about Payload CMS? In the website buiding stages, it was a bit slow and now that the site is live, still is a little slow when navigating the back end. It's also quite n ##### 4. Slow Performance Users find the **slow performance** of Payload CMS affects both building and navigating the site effectively. [ See 1 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=1123744&qs=pros-and-cons#reviews) See Related User Reviews ![Dena M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dena M.") DM Dena M. Mid-Market (51-1000 emp.) 4.5/5 "Customizable, Continually Improving and Easy for Non-Developers to Use" What do you dislike about Payload CMS? In the website buiding stages, it was a bit slow and now that the site is live, still is a little slow when navigating the back end. It's also quite n ##### 5. Update Issues Users note a **dependency on community plugins** for Payload CMS, which may not always be actively maintained during updates. [ See 1 mentions ](https://www.g2.com/products/payload-cms/reviews?filters%5Bsentiment_snippet%5D=2060975&qs=pros-and-cons#reviews) See Related User Reviews ![Parker O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker O.") PO Parker O. Small-Business (50 or fewer emp.) 5.0/5 "Code-first and flexible, giving devs full control without sacrificing editor experience." What do you dislike about Payload CMS? My experience with Payload has been great overall. If I had to nitpick, it would be the reliance on community-made plugins. While they're helpful, you ## Top-Rated Alternatives [ ![Sanity](https://images.g2crowd.com/uploads/product/hd_favicon/8ad945ed33d9d2bb3fd0fddbe8ce5524/sanity.svg "Sanity") Sanity 4.7/5(926) ](https://www.g2.com/products/sanity/reviews) [ ![Strapi](https://images.g2crowd.com/uploads/product/hd_favicon/16e816aaabcf0c54044f5265cd6d1a7e/strapi.svg "Strapi") Strapi 4.5/5(205) ](https://www.g2.com/products/strapi/reviews) [ ![Contentful](https://images.g2crowd.com/uploads/product/hd_favicon/b9b1b51e8da0cd8fb03bab3e24b9a565/contentful.svg "Contentful") Contentful 4.3/5(327) ](https://www.g2.com/products/contentful/reviews) [ View All Alternatives ](https://www.g2.com/products/payload-cms/competitors/alternatives) ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Software Development Manager Mid-Market (51-1000 emp.) 5/22/2023 "PayloadCMS is an intuitive and well thought CMS!" 4.5/5 What do you like best about Payload CMS? - very easy to set up and get started - great user access and grant management with third-party SSO integration - easily define similar document structures with the ability to completely customize the visual presentation Review collected by and hosted on G2.com. What do you dislike about Payload CMS? While using MongoDB No-SQL database as the document database, it's sometimes tempting when changing data types of already defined fields. But besides that, I haven't experienced any pains when using Payload so far! Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? Payload CMS is concentrating on what a Headless CMS is best at: structuring and saving content only while giving the ability to completely define the types of content and it's representation as one needs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Yauhen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yauhen M.") YM Yauhen M. Small-Business (50 or fewer emp.) 5/22/2023 "A Flexible and Promising headless CMS" 4/5 What do you like best about Payload CMS? TypeScript-first, with proper built-in types and your models exports Models defined in code and auto-synced Proper GQL and Rest APIs Built-in versioning and drafts Review collected by and hosted on G2.com. What do you dislike about Payload CMS? The cloud platform seems a bit limiting at the moment. Not enough customizations for my ideal use-case, and the tech stack is not transparent yet influencing me as the user (example: I cannot CNAME the custom domain registered with CloudFlare) Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? Our content team can use it to provide the content fo the web site while the dev team can work on the code parts independently. Yet we have full types support via TS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Oscar L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar L.") OL Oscar L. System Developer Small-Business (50 or fewer emp.) 5/26/2023 "Great headless CMS" 5/5 What do you like best about Payload CMS? Payload is fast and intuitive to extend and adapt. I've tried other options like Strapi, Payload does the same job with much better developer experience. The best thing about payload is that it is pleasant and fun to work with. Review collected by and hosted on G2.com. What do you dislike about Payload CMS? Payload is a younger project compared to some competitors. Besides the obvious, some features that exist in other established products may not yet be implemented into payload. Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? A centralized content management- and delivery system that can be used through multiple applications. Being able to reuse essentially anything for multiple projects increases performance and reduces overhead. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ZS Zsolt S. Small-Business (50 or fewer emp.) 5/29/2023 "It helps us accelerate website development for our customers." 5/5 What do you like best about Payload CMS? We have tried many headless CMS projects, but Payload was the first that was easy to develop, and easy to extend and tailor it to the customers specification. It helps us build our projects faster and easier than other software. Review collected by and hosted on G2.com. What do you dislike about Payload CMS? It only supports MongoDB at the moment, which is not always optimal, but they are working on supporting other databases. You need to have basic JavaScript/TypeScript knowledge to get started. It is not a con for us, but it may be for others. Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? It helps us develop our sites faster than before. We do not need to code every CRUD page and it helps us to focus more on the custom elements that are necessary for the customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jacob W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob W.") JW Jacob W. Web Development Technical Lead Mid-Market (51-1000 emp.) 5/17/2023 "My escape from Wordpress" 5/5 What do you like best about Payload CMS? I no longer truly need to recommend Wordpress as a cheap solution to manage content for a website. ACF and Gravity forms are now just baked into what I can offer. Review collected by and hosted on G2.com. What do you dislike about Payload CMS? Most people don't realize you can get a theme for any Next.js /React website to save on design costs. They're very used to Wordpress's community of themes. Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? Various clients who need a simple way to manage content on their website to clients with more complex needs that require admin customizations to facilitate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chris R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris R.") CR Chris R. Developer Small-Business (50 or fewer emp.) 5/24/2023 "Payload is the CMS we didn't know we needed and now we have it!" 5/5 What do you like best about Payload CMS? It's been built by devs for devs. The Payload team and the community are amazing. My agency now uses PayloadCMS exclusively. There's no competition now. Review collected by and hosted on G2.com. What do you dislike about Payload CMS? I don't dislike anything about Payload CMS. Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? My agency provides custom-made, often complex, solutions for clients. So when it comes to complex issues, in the past, we've had to really think about how we might approach/design a solution. Payload CMS lowers that barrier completely, and we can crack on with the work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LV Lou V. CEO Internet Small-Business (50 or fewer emp.) 5/17/2023 "Amazing experience with Payload CMS!" 5/5 What do you like best about Payload CMS? Payload is all we can want in terms of balance between developer experience and editor experience. The backend is extremely easily extendable, the administration panel UI is clean and easy to use. We love the tool and we truly believe this is the future of open-source CMSs. Review collected by and hosted on G2.com. What do you dislike about Payload CMS? At the moment the CMS is only limited to MongoDB databases but we know the team at Payload is hard working on a Postgres adapter that will ceil the deal for us. Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? Payload CMS makes a clear cut between the developer side and setup of the different fields and entries and the editor experience. It feels extremely nice to share the stack we work with between the frontend and the backend. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Oscar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar N.") ON Oscar N. Small-Business (50 or fewer emp.) 5/17/2023 "Finally a Node.js CMS that doesn't give me a headache" 5/5 What do you like best about Payload CMS? It's not Wordpress or Strapi. It's simple and straight-forward, and actually saves us time on development - because we can add custom functionality in Express without messing with the CMS. Review collected by and hosted on G2.com. What do you dislike about Payload CMS? It's still quite young and the plugin ecosystem and community needs some more time to mature. But it's not that much work writing one. Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? Saving time, code-first development. Easy to implement in our Next.js frontends and it's not hours, it's minutes to set it up for our React Native apps. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/17/2023 "My new go to CMS" 5/5 What do you like best about Payload CMS? Payload, the headless CMS, is a developer's dream come true. With its programmer-friendly design, seamless MongoDB integration, smooth Next.js connection, unmatched flexibility, and empowering features, Payload stands out as an exceptional choice for building web applications and more. What sets Payload apart is its flexibility.With robust API and plugins, Payload empowers developers to extend functionality and build sophisticated applications. Payload is the ideal choice for developers seeking a headless CMS that offers simplicity, flexibility, and power. Review collected by and hosted on G2.com. What do you dislike about Payload CMS? In terms of the admin panel, one potential limitation of Payload is the absence of a built-in feature for adding graphs. However, the community of Payload has addressed this by developing plugins that enable the integration of graphs into the admin panel. While a native option for graphs is lacking, the availability of community plugins showcases the extensible nature of Payload CMS and the collaborative efforts to enhance its capabilities. Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? The problem that Payload CMS solved was the dependency on wordpress. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/17/2023 "Awesome developer experience, great UI and endless flexibility!" 5/5 What do you like best about Payload CMS? The developer experience is really nice which makes our development team more productive when working on our content infrastructure. The fact that we can use our own react components and host the CMS on serverless on Vercel is a game changer for us. Review collected by and hosted on G2.com. What do you dislike about Payload CMS? There is nothing I really dislike about Payload, Only thing that comes to mind is that the rich text editor is somewhat limited by default, but you can easily add functionality to it. Review collected by and hosted on G2.com. What problems is Payload CMS solving and how is that benefiting you? We use Payload CMS as source for our content heavy website, payload allows us to model our content model with ease and integrate it with our NextJS website using their Rest API / GraphQL API. Review collected by and hosted on G2.com. 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