---
title: Payload CMS Reviews
meta_title: 'Payload CMS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 59 reviews by the users' company size, role or industry to
  find out how Payload CMS works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 59
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# Payload CMS Reviews
**Vendor:** Payload  
**Category:** [Headless CMS Software](https://www.g2.com/categories/headless-cms)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 59
## About Payload CMS
Payload is a free and open-source Headless CMS built with React and TypeScript. It&#39;s the happy medium between application framework and CMS, boosting your development process, while staying out of your way as your apps get more complex.



## Payload CMS Pros & Cons
**What users like:**

- Users value the **active community support** of Payload CMS, enabling quick help and collaboration through Discord and GitHub. (3 reviews)
- Users value the **ease of use** in Payload CMS, enabling quick setups and efficient workflows for development. (3 reviews)
- Users highlight the **easy integration** of Payload CMS with Next.js, enhancing development and streamlining website management. (3 reviews)
- Users praise the **seamless integrations** in Payload CMS, enhancing efficiency and streamlining workflows with external tools. (3 reviews)
- Users value the **developer-friendly documentation** of Payload CMS, facilitating quick start and efficient project building. (2 reviews)
- Easy Creation (2 reviews)
- Easy Integrations (2 reviews)
- Users highlight the **easy setup** of Payload CMS, enabling quick deployment and a smooth start to projects. (2 reviews)
- Users value the **flexibility** of Payload CMS, enabling quick adaptations and robust project sharing across various applications. (2 reviews)
- Intuitive (2 reviews)

**What users dislike:**

- Users note a **lack of customization** due to reliance on community plugins, impacting long-term project planning. (1 reviews)
- Users find the **limited community support** challenging, especially concerning maintenance of plugins during updates. (1 reviews)
- Users experience **slow loading** times during site building and navigation, impacting overall usability and peace of mind. (1 reviews)
- Users report **slow performance** during both site building and backend navigation, affecting overall user experience. (1 reviews)
- Users note that the **reliance on community-made plugins** can lead to maintenance challenges during updates. (1 reviews)

## Payload CMS Reviews
  ### 1. Great admin panel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander G. | Frontend Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Payload CMS?**

Actively developed, with open source.
Can be self hosted.
Offers ability to translate content into multiple languages.
Admin panel has multiple interface languages.

**What do you dislike about Payload CMS?**

Some features are not implemented yet, such as hot reload during development. Restarting server after each change using nodemon works, but it is significantly slower.

**What problems is Payload CMS solving and how is that benefiting you?**

Ability to host it alongside frontend on the same server.
Translated interface for my clients who are not proficient in english and prefer using it in their native language.

  ### 2. Quick, Fast and Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Payload CMS?**

After comparing various CMS platforms, PayloadCMS provides the most flexibility.  Everything in Payload is or can be, a function.

**What do you dislike about Payload CMS?**

Some portions of the Admin UI are still not as flexible as I'd like them to be, but they continue to be making progress in this direction.

**What problems is Payload CMS solving and how is that benefiting you?**

We needed a CMS that would allow us to define various Content Types with inheritance dynamically.  The flexibility of PayloadCMS will enable us to do this.

  ### 3. An awesome new player in a saturated market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Payload CMS?**

Easy to use, beautiful, great onboarding videos (youtube)

**What do you dislike about Payload CMS?**

Small community, inexperienced community so hard to find extra support.

**What problems is Payload CMS solving and how is that benefiting you?**

A easy to use admin area for our clients.

  ### 4. easy to start and integrate

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ulvi S. | Research Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Payload CMS?**

being code first makes it easy to work for me as I dont like low-code platforms to much.

**What do you dislike about Payload CMS?**

no support for other databases. also more extension would be helpfull

**What problems is Payload CMS solving and how is that benefiting you?**

For me it is easy to use and start. I was looking for something I could begin quickly and scale. Payload was my choice as it is code-first

  ### 5. A perfect and flexible fit for the CMS I always looked for

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Payload CMS?**

Extremly configurable with already familiar syntax and patterns. Easy to get started and helpful examples and templates.

**What do you dislike about Payload CMS?**

Needs to be run on an express server and at the moment of writing it is limited to MongoDB which will be extended in the near future

**What problems is Payload CMS solving and how is that benefiting you?**

Dynamic page creation for editors with an easy-to-understand interface and a lot of possibilities for multi-language support and drafts.

  ### 6. Great CMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andre C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Payload CMS?**

Excellent focus on Developer experience. Although there are a lot of options in terms of CMS', payload seems to be the only one getting it right.

**What do you dislike about Payload CMS?**

It could use some work on the authentication side of it.

**What problems is Payload CMS solving and how is that benefiting you?**

Content management systems are hard to maintain and are not very developer friendly. It's the best experience I've had with a CMS.

  ### 7. Best Headless CMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alessio G. | Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2023

**What do you like best about Payload CMS?**

Payload CMS is the most flexible CMS out there. Best UX + DX out of any CMS

**What do you dislike about Payload CMS?**

Does not support alternative databases yet

**What problems is Payload CMS solving and how is that benefiting you?**

Payload allows me to manage complex data for my blog, and even other applications not related to website. It's super customizable, which allowed me to add any feature I needed without coming across road-blocks.

  ### 8. Smooth developer experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Romain H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Payload CMS?**

The ease of the typescript configuration

**What do you dislike about Payload CMS?**

I haven't had a sticking point yet that caused me problems

**What problems is Payload CMS solving and how is that benefiting you?**

A clean, ready-to-use tool on which to graft any client site

  ### 9. Hands down the best modern CMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Seth S. | Technical Director

**Reviewed Date:** January 06, 2022

**What do you like best about Payload CMS?**

Lightweight, robust, feature rich, extremely extensible. IMO the best modern CMS.

**What do you dislike about Payload CMS?**

Doesn't have enough traction in the community at the moment, and still missing some features that I'd love to see.

**What problems is Payload CMS solving and how is that benefiting you?**

We need a CMS that checks all the basic CMS feature boxes while at the same time providing a robust framework for extending functionality and building custom business logic alongside basic CMS functionality.


## Payload CMS Discussions
  - [What is Payload CMS used for?](https://www.g2.com/discussions/payload-cms-what-is-payload-cms-used-for)
  - [What is Payload CMS used for?](https://www.g2.com/discussions/what-is-payload-cms-used-for)

- [View Payload CMS pricing details and edition comparison](https://www.g2.com/products/payload-cms/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-15+16%3A40%3A35+-0500&secure%5Bsession_id%5D=f3cf4380-fbfb-484f-8f08-090e9bbf0b18&secure%5Btoken%5D=968d240d56a19886396a1807393f0dab703366333128fbf4be17cbc08df36546&format=llm_user)

## Payload CMS Features
**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository

**Publishing**
- Automated Publishing
- Multi-language
- AR/VR Capability

**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Development**
- Image Management
- Reuseable Content
- Unlimited Environments
- Form Builder

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API / Integrations

**Analytics**
- Personalization
- Content Performance

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Headless CMS**
- Cross-system Integration

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
- Multi-Channel Fulfillment

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Site Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability

## Top Payload CMS Alternatives
  - [Sanity](https://www.g2.com/products/sanity/reviews) - 4.7/5.0 (902 reviews)
  - [Strapi](https://www.g2.com/products/strapi/reviews) - 4.5/5.0 (201 reviews)
  - [Contentful](https://www.g2.com/products/contentful/reviews) - 4.3/5.0 (311 reviews)

