Martin S.
MS
Martin S.
Managing Partner, Executive Director
Small-Business (50 or fewer emp.)
"Easy Manual Check Payments Made Simple"
4.5/5
What do you like best about PayHOA?

I really like how easy it is to enter manual check payments. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

The manual report writer lacks depth, which leads to a lot of report rework when preparing materials for board meetings. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA
Edit edit

Martin, hearing that residents are leaning into the portal more, and that's freed up manager time, is a good sign the shift is working the way it should.

On the report writer, that's useful feedback. Board meeting prep shouldn't mean redoing work by hand. Feel free to reach out to me if you'd be willing to provide more details (earl@payhoa.com) on how we can improve that.

Thanks for taking the time to share this.

Karen G.
KG
Karen G.
Vice President
Small-Business (50 or fewer emp.)
"Saves Us $4,000 a Year—Extremely Easy HOA Self-Management"
5/5
What do you like best about PayHOA?

It saves our small, 67-home community about $4,000 a year by allowing us to manage our HOA ourselves instead of paying someone else to do it. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

Nothing, it's extremely easy to use and easy online assistance Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless HOA Management with PayHOA"
5/5
What do you like best about PayHOA?

I love that PayHOA gives us an easy platform to use, not only for the board members but also for the patrons in the neighborhood. It's super simple to use, and I love the checks and balances it automatically has in place. The simplicity with keeping up with notices and requests is great, especially for tasks that can get really complex when dealing with paper or emails managed by multiple board members. It became much simpler to use with the platform and logins. The initial setup was also very smooth. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

Nothing Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless HOA Management with User-Friendly PayHOA"
5/5
What do you like best about PayHOA?

I really like that PayHOA provides one place for everyone to go to see what is due, the assessments we might have, and necessary documents like insurance documents. It's easy to navigate and all the residents seem to be able to use it quite easily. It takes less time to collect dues than it used to, and we don't have late payments anymore. The documents feature is valuable because I no longer get random calls from residents when they need to see one of our insurance documents. The contact information for each resident is also available to the other residents. Maintaining it is very easy. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

Nothing! Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA
Edit edit

Not getting random calls every time someone needs an insurance document is exactly the kind of small win that adds up. Glad dues are moving faster and residents can find what they need on their own now.

We're here if you ever need anything!

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless HOA Management with PayHOA"
4.5/5
What do you like best about PayHOA?

I like how PayHOA is a very easy software to use, especially for someone without a lot of experience running associations. It's user-friendly and helps me streamline my work effectively. Its ability to link directly to bank accounts provides transparent tracking of all financial transactions, so I always know where the money is being spent. I also appreciate how it creates spreadsheets that are easy to print out, which saves me the time of having to create everything from scratch. The software helps keep track of all the day-to-day necessities for the HOA, allowing me to download and correct the data if needed. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

N/A Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA
Edit edit

Not having to build spreadsheets from scratch (since PayHOA already spits them out ready to print) saves real time. Nice to hear the bank account linking is giving you that day-to-day transparency too, especially without a background in running associations.

Glad to have your community on board!

Amanda R.
AR
Amanda R.
Accounting
Accounting
Small-Business (50 or fewer emp.)
"Nice Layout for a Useful All in one platform"
4/5
What do you like best about PayHOA?

The layout is nice, with all the menus on the left and a clear photo area. It also offers useful features like collecting money and information, and creating invoices. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

There isn’t an easy stop button to stop accepting payments from owners. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA
Edit edit

Thanks for the review, Amanda!

Lou D.
LD
Lou D.
EH&S Director
Mid-Market (51-1000 emp.)
"Effortless, Efficient Community Management"
5/5
What do you like best about PayHOA?

It makes managing our community extremely easy and efficient. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

Nothing comes to mind. It is easy to navigate and use. Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"Fast Delivery and Time-Saving HOA Tools in One Easy Platform"
4.5/5
What do you like best about PayHOA?

Delivery speed, ease of use for a small HOA. Features/functions to really reduce the amount of time we spend on HOA type of tasks, such as budgeting, tracking due payment, tracking spend, having a storage place of documents, generating reports for various 3rd parties. Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

It can be a bit complicated to use for someone who only really uses it a few times a year. The navigations and user experience probably needs a simple mode. We also didnt do the KYC verification and they held our funds (unknown to us) for quite a while. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA
Edit edit

Cutting down the time spent on budgeting, due dates, spend tracking and reports, all from one place, is a big part of what we're aiming for with a small HOA like yours. Ease of use does tend to click more the more time you spend in the platform, so for someone who's only in there a few times a year, the navigation can understandably feel less familiar.

On the KYC step, that process exists specifically to keep fraud out of the picture, so glad you got through it, even though sitting through a hold on funds while it processed wasn't fun.

We appreciate the review and are here if you ever need anything.

CW
Christine w.
President and Secretary
Small-Business (50 or fewer emp.)
"Game Changer for our small neighborhood!!!"
5/5
What do you like best about PayHOA?

EASE of use - from the setup, to collecting dues and communicating with neighbors Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

It was a little difficult to connect our accounting with a bank that Plaid does not support Review collected by and hosted on G2.com.

Michaela M.
MM
Michaela M.
Owner
Small-Business (50 or fewer emp.)
"Comprehensive, Beautifully Designed, and Backed by Fast Support"
5/5
What do you like best about PayHOA?

It is super comprehensive, visually appealing (easy for owners to use) and has an awesome/quick support team! Review collected by and hosted on G2.com.

What do you dislike about PayHOA?

I honestly have no complaints, nor can I think of one specific thing that I don't like. Review collected by and hosted on G2.com.

Response from Earl Laing of PayHOA
Edit edit

Thanks for the review Michaela!