I appreciate having everything in one place and easy communication both between the board members and with the community we represent. Review collected by and hosted on G2.com.

So far I haven't found anything specific that I dislike. It does cost more than we'd like to pay, but ultimately i think we'll end up saving by eliminating other tools that we already had in place. Review collected by and hosted on G2.com.

I like that PayHOA is an easy-to-use platform. It has a lot of extra features, especially the communication ones. I enjoy using broadcast emails and the ability to send things out by the US Postal Service. These features make it easy for me to communicate with my members and for them to communicate with me, streamlining processes. Moreover, the initial setup of PayHOA was very easy. Review collected by and hosted on G2.com.

Sometimes the technology gets a little wonky. With the updates on the site, what used to be a one or two click process now takes more time. Inputting payments can be a little cumbersome sometimes. The data loads slower and sometimes it's harder for me to insert the amount paid because it's sometimes prepopulated and sometimes it's not. It's not a big thing, but it slows the process down. Review collected by and hosted on G2.com.

I find PayHOA really easy to use once it's set up, and I appreciate that you can automate everything in the platform. I think the user interface is intuitive and easy to use. I like collecting fees automatically from our members and the automatic labeling of expenses, which significantly reduces the manual work required from the administrator. These features save us time and help us manage our finances independently, which is especially important for our small HOA. Review collected by and hosted on G2.com.

I don't like that they have increased their fees year over year in recent years. It was much less expensive when we started using the service. I would like to see more AI used throughout the platform, maybe a chatbot service. Review collected by and hosted on G2.com.

I like that PayHOA makes it easier to see who has paid their dues and who hasn't. It's also easy to track how many dues have been paid and how many are overdue. I enjoy the feature that lets me see the picture of the actual home instead of just the address, which gives me a better idea of its location in the neighborhood. The setup process was pretty simple too. Review collected by and hosted on G2.com.

I think it's a little challenging to change privileges, or at least they aren't easily accessible when you bring on a new board member. Giving them access to more features while they still live in the neighborhood, and now should have admin privileges, is not straightforward. It would be easier if they could keep their account for their home but also have a separate admin account they could access. Review collected by and hosted on G2.com.

I like how easy it is to monitor everything with PayHOA, and the visibility it offers is key for managing our HOA. The ability for residents to do self and automatic pay is really convenient. The data and analytics features help us quickly identify any issues and create solutions around outstanding items. PayHOA makes it so we don't spend a lot of time managing our HOA anymore. Additionally, the setup was really easy, and our salesperson did a good job walking us through everything. Review collected by and hosted on G2.com.

We had an issue with getting bank accounts linked and set up. We weren't aware that we couldn't set up certain bank accounts, so we had to go through our salesperson, and it just took longer and needed more work than we originally were told. Review collected by and hosted on G2.com.

I manage dues for our small HOA with PayHOA, and I like that it's easy to use and cost-effective. It gives our small HOA a quick and easy way for our neighbors to pay their monthly dues, and it's saving us money compared to using a large management company. The initial setup was very easy and only took a couple of hours. We switched from a property manager who charged us $350 to do what PayHOA can do for less than $100. Review collected by and hosted on G2.com.

Nothing. Love it! Review collected by and hosted on G2.com.

The product makes managing the HOA extremely easy. From a financial perspective, the system is simple enough for bookeeping, yet with enough features that a career accountant can process more complex tasks and reporting. Review collected by and hosted on G2.com.

None at this time, all of the features that we'd like to use are in place and robust. Review collected by and hosted on G2.com.

I love that PayHOA solves all the problems we had with managing our HOA, making it possible for me to relax every billing cycle as it handles everything for me. I don't have to worry about sending paper bills or notices anymore. The software does pretty much everything I used to do manually, which is a massive relief. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

I think I would really appreciate the synchronization of bank accounts to be more user friendly. Review collected by and hosted on G2.com.

This tool streamlines the management of my community’s HOA by keeping records accurate and up to date, while also supporting transparency and accountability. Review collected by and hosted on G2.com.

Some community members aren't tech savvy and doing things offline like paying by check or mailing invoices cost additional fees. Review collected by and hosted on G2.com.

I use PayHOA to help with the back office functions of my association. I appreciate that PayHOA brings in dashboard views, account links (including to securities), and a good portal for board members and association members to use. I like that it helps small associations self-manage effectively. Staff made it easy. Review collected by and hosted on G2.com.

Accounting is a little weird. The system works best if you use cash accounting. The new features added seem to have a feel that they were vibe coded. Review collected by and hosted on G2.com.