Platform is easy to use, Excellent Technical Support, Efficient HOA Platform for a small (45 homes in our community) Self managed Community, good value of money based on the features provided by the payHOA Software Platform Review collected by and hosted on G2.com.

Certain Available Features are hard to find- example creating a template for Violation, had to navigate through the Software to figure out on how to create a Template, Voting Ballot Description Text box should have formatting capabilities, finding calendar (Events) is not very intuitive, needs to be the one of the easily available option on the left side bar, I don't seem to see an electronic payment option to the HOA Vendor, wish there was one, if there is one I am not able to find it Review collected by and hosted on G2.com.

I use PayHOA to help with the back office functions of my association. I appreciate that PayHOA brings in dashboard views, account links (including to securities), and a good portal for board members and association members to use. I like that it helps small associations self-manage effectively. Staff made it easy. Review collected by and hosted on G2.com.

Accounting is a little weird. The system works best if you use cash accounting. The new features added seem to have a feel that they were vibe coded. Review collected by and hosted on G2.com.

I like PayHOA because it saves us a lot of time. I also appreciate the feature that lets me see who has read the email communications, as it ensures homeowners are notified and need what we sent. Setting up PayHOA was very easy for our 39 homes, and I have already recommended it to a couple of neighborhoods because it's been good for us. Review collected by and hosted on G2.com.

Nothing I have found that I dislike Review collected by and hosted on G2.com.

I like that each homeowner has their own dashboard, which gives our homeowners visibility of their expenses as well as any fees or dues for our neighborhood. Homeowners can also email the board with any maintenance needs or issues that they need resolved. The PayHOA team made the initial setup pretty seamless, and we were able to upload all the names and addresses from the county register. Review collected by and hosted on G2.com.

A couple of things we'd like to see improved with PayHOA are the ability to mail out paid envelopes for homeowners so they can return their dues more easily. Another thing is I would like the software to have an app. Review collected by and hosted on G2.com.

I really appreciate the completeness of the functions offered by PayHOA. The interface is pretty easy to use, and I like the tracking of actions which helps us quickly determine the status of payments and which members have opened communications. It's also convenient for keeping name and address information up to date. Onboarding was smooth for me with zero learning curve, which was great. Review collected by and hosted on G2.com.

I tried to save a draft email and got an error message denying that function, even though I'm an admin. Also, I wonder if the 'broadcast' function could be more clearly named, maybe call it what it is: email/text. I wasn't totally thrilled with the price increase but understand. Review collected by and hosted on G2.com.

I love how PayHOA automates payment collection, invoice creation, and outreach, which saves me from constantly having to collect checks, follow up with people, or go to the bank. It's simple to use and set up, and the support has been super helpful—quick to respond and willing to spend time with me. I appreciate that the product continues to improve. The features I use the most, like invoice creation, payment tracking, dues tracking, and bookkeeping, make things much easier than handling everything manually. It was great to integrate with Plaid, especially since my small regional bank was supported, which was really important to me. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like that the neighbors have instant access to their accounts at anytime. I also like the boardcast messaging that I can use to send out emails or text to all neighbors at once. In addition, I can see my bank account information in real time with the centralized system. Review collected by and hosted on G2.com.

I think the navigation could be improved with the system. Some training would be nice as well. Review collected by and hosted on G2.com.

The ability to communicate by email or text with all HOA members, while keeping a log of every message, is really helpful. The site is also very easy to navigate. I especially like the Architectural Request feature and the voting tools. It’s also useful for keeping track of payments and invoices. Review collected by and hosted on G2.com.

Offhand, there isn’t anything I can think of at the moment. Review collected by and hosted on G2.com.

I like the Broadcast feature. This has helped our neighborhood communication immensely. Review collected by and hosted on G2.com.

We have yet to be able to complete the KYC but that is not the fault of Pay HOA, it is our lack of ability to locate documents needed. Review collected by and hosted on G2.com.

They keep all our files and financials organized and so easy to access. We love that they are connected with Homewise for our building sales. Review collected by and hosted on G2.com.

Absolutely nothing. There isn't a single problem or concerned that payHOA has immediately fixed or corrected or helped us navigate Review collected by and hosted on G2.com.