I like that with PayHOA, payments are made online, so we no longer have to actually go to the bank to make payments. The accounting and invoicing features are really valuable because they help us generate and collect our annual dues efficiently. We're able to keep track of everything that's being spent, and multiple board members can log in to see where we stand financially. The initial setup was relatively simple; we were able to download files in CSV format and easily export them, and it even added a picture of each house for more clarity. Now, we can see not only where the payments are going but also what the house looks like. Review collected by and hosted on G2.com.

I find the ability to merge names when sending bills is lacking because I have to choose either the main person, primary householder, or the secondary. It would be nice if they can merge that. I also think the website builder needs modernization to look more up-to-date, as it currently feels very basic and reminiscent of the 1990s. Review collected by and hosted on G2.com.

I really appreciate how PayHOA makes it easy for our small homeowner association to manage itself without needing to pay for a professional manager. It saves us a lot of money by not having to pay $700 a month for a property management firm to handle our finances and business filings. Additionally, the platform takes care of collecting dues, paying vendor expenses, and even filing tax reports all within the system. I find it really easy to use, and it meets all our needs since our organization is small. The initial setup was very easy, with a user-friendly process that guided me through. Review collected by and hosted on G2.com.

I have no dislikes Review collected by and hosted on G2.com.

I really like PayHOA for its ease of setup; I was able to batch-load information quickly even during the demo period, which impressed me enough to enroll our HOA. The software automates the invoicing and collection processes, alleviating the need for manual tasks. I also appreciate the automation of these processes and the transparency it provides for our residents, making financials clearer. The continuous addition of features that ease the administration tasks is also a big plus. Providing residents access to their own unit information and our overall financials is beneficial, even though most rely on AutoPay for dues. Review collected by and hosted on G2.com.

I sometimes mess up journal entries and have to re-enter them because I forget which entries to make credits and which entries to make debits, but it's easy to fix it. Review collected by and hosted on G2.com.

I like that PayHOA consolidates a lot of fragmented tasks into one platform, making it a one-stop shop instead of having dozens of spreadsheets. It replaces a patchwork of scattered tools, like Excel sheets, personal email threads, and paper forms, with a singular automated workflow that cuts down on manual administrative labor. For me, I logged in and it just worked. Review collected by and hosted on G2.com.

I find PayHOA's lightweight accounting system to be a bit restrictive at times. Syncing live bank feeds occasionally presents hiccups too. Additionally, non tech-savvy residents can get confused easily with its interface. I think it would help if it used more colloquial language like 'HOA dues' and 'processing fee' instead of the more complex terms it sometimes uses. Review collected by and hosted on G2.com.

Easy process for invoicing and communicating with owners. Allows us to do things ourselves that were previously contracted out. Customer support has been very attentive, and it has lowered our cost to manage the association. Review collected by and hosted on G2.com.

This is not unique to PayHOA; it's the same with all online payment processing services. It takes several days from the date a monthly owner assessment is made until the funds are available in our bank account. Review collected by and hosted on G2.com.

We have found that PayHOA is easy to use for our members and has excellent invoicing and online payment capability Review collected by and hosted on G2.com.

We haven’t run into any serious issues with PayHOA so far. The system operates as advertised, and overall performance has been solid. The pricing may be a bit steep for a smaller operation like ours, but the ROI still seems reasonable. Review collected by and hosted on G2.com.

PayHOA met the needs of our 73-home HOA at an affordable price when we needed a new billing system within six weeks. We were able to import most of the homeowner and fiscal data from the previous fiscal year and have automatic billing ready in just a few weeks. Some manual entry was still required, but it only took a few hours total to complete 12 months of data. Security permissions are also robust. Review collected by and hosted on G2.com.

The website builder isn’t able to publish links to documents that we want to make available to the general public without requiring a secure login. Review collected by and hosted on G2.com.

I really like the ease of use that PayHOA offers. Running reports is very intuitive and easy to use, which makes sharing information simple. The initial setup was extremely easy; it only took a couple of hours. I also appreciate the accuracy of their reports, which is why we switched to PayHOA. Review collected by and hosted on G2.com.

The problem we have is that every once in a while it's difficult to get communication if there is a problem with the system. I wish there was an easier way to contact the team to help us resolve issues quicker. Contacting PayHOA can be difficult at times. Review collected by and hosted on G2.com.

This software helps us keep track of homeowners’ dues, including who has paid and who is delinquent. It also makes it easy to track expenses, so everyone can see our finances in real time. We also use it for Architectural Requests and voting, which has been great. Review collected by and hosted on G2.com.

Adding a new category to transactions isn’t very straightforward. I also wish there were an option to receive and archive emails, rather than only being able to send them. Review collected by and hosted on G2.com.

Platform is easy to use, Excellent Technical Support, Efficient HOA Platform for a small (45 homes in our community) Self managed Community, good value of money based on the features provided by the payHOA Software Platform Review collected by and hosted on G2.com.

Certain Available Features are hard to find- example creating a template for Violation, had to navigate through the Software to figure out on how to create a Template, Voting Ballot Description Text box should have formatting capabilities, finding calendar (Events) is not very intuitive, needs to be the one of the easily available option on the left side bar, I don't seem to see an electronic payment option to the HOA Vendor, wish there was one, if there is one I am not able to find it Review collected by and hosted on G2.com.