Easy process for invoicing and communicating with owners. Allows us to do things ourselves that were previously contracted out. Customer support has been very attentive, and it has lowered our cost to manage the association. Review collected by and hosted on G2.com.

This is not unique to PayHOA; it's the same with all online payment processing services. It takes several days from the date a monthly owner assessment is made until the funds are available in our bank account. Review collected by and hosted on G2.com.

We have found that PayHOA is easy to use for our members and has excellent invoicing and online payment capability Review collected by and hosted on G2.com.

We haven’t run into any serious issues with PayHOA so far. The system operates as advertised, and overall performance has been solid. The pricing may be a bit steep for a smaller operation like ours, but the ROI still seems reasonable. Review collected by and hosted on G2.com.

PayHOA met the needs of our 73-home HOA at an affordable price when we needed a new billing system within six weeks. We were able to import most of the homeowner and fiscal data from the previous fiscal year and have automatic billing ready in just a few weeks. Some manual entry was still required, but it only took a few hours total to complete 12 months of data. Security permissions are also robust. Review collected by and hosted on G2.com.

The website builder isn’t able to publish links to documents that we want to make available to the general public without requiring a secure login. Review collected by and hosted on G2.com.

I really like the ease of use that PayHOA offers. Running reports is very intuitive and easy to use, which makes sharing information simple. The initial setup was extremely easy; it only took a couple of hours. I also appreciate the accuracy of their reports, which is why we switched to PayHOA. Review collected by and hosted on G2.com.

The problem we have is that every once in a while it's difficult to get communication if there is a problem with the system. I wish there was an easier way to contact the team to help us resolve issues quicker. Contacting PayHOA can be difficult at times. Review collected by and hosted on G2.com.

This software helps us keep track of homeowners’ dues, including who has paid and who is delinquent. It also makes it easy to track expenses, so everyone can see our finances in real time. We also use it for Architectural Requests and voting, which has been great. Review collected by and hosted on G2.com.

Adding a new category to transactions isn’t very straightforward. I also wish there were an option to receive and archive emails, rather than only being able to send them. Review collected by and hosted on G2.com.

It's easy and intuitive to use. It's feature rich with support to link to other services. Their technical support staff is unlike any other that I've seen. They are very quick to respond and address issues. The platform performs very well and all for a very reasonable overall low cost. Review collected by and hosted on G2.com.

Sometimes improvements to the UI cause issues but it's not really a big deal. Review collected by and hosted on G2.com.

It provides a full suite of tools for connecting with our HOA members, tracking billables, centralizing documents, and supporting convenient online voting.

As the HOA President, I frequently use the communication tools to send emails and texts, which helps keep our members informed about ongoing issues. Review collected by and hosted on G2.com.

I find the email editing interface to be a bit confusing, I've accidently deleted draft emails a couple of times. Review collected by and hosted on G2.com.

It's streamlined our outdated processes of spreadsheets and provides transparency to our board and property owners. Easy payment options allowed us to collect 100% of our dues last year! Review collected by and hosted on G2.com.

I would like more control over the reports and formatting like the ability to exclude categories. Review collected by and hosted on G2.com.

I love how PayHOA allows us to have all of our properties in one place and makes it easy to track who has paid and who hasn't. It helps with effortless contact with homeowners and generates invoices for us, so we don't have to make them ourselves. It's super easy to use and significantly simplifies my job. I also really value the reports feature, which makes it quick and easy to print a report of everything I need for a meeting. The initial setup was pretty easy once we got the data entered. Review collected by and hosted on G2.com.

There's nothing I dislike Review collected by and hosted on G2.com.

I like that PayHOA is an easy place for members to pay online. It's also great for managing requests for maintenance and having all questions in one place. I find it easy to track and follow-up with HOA members to complete problems. The initial setup was fairly easy, and having an account manager at the beginning was nice. Review collected by and hosted on G2.com.

I find it frustrating that there's a convenience fee for paying online sometimes, and then sometimes there isn't, which is confusing. Also, their accounting software could be a little easier to use. Review collected by and hosted on G2.com.