--- title: PayHOA Reviews meta\_title: 'PayHOA Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 241 reviews by the users' company size, role or industry to find out how PayHOA works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 241 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### PayHOA Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of PayHOA, making management tasks intuitive and efficient. [(26 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257749&qs=pros-and-cons#reviews) Users praise the **fast and efficient customer support** of PayHOA, always ready to resolve queries and issues. [(14 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257144&qs=pros-and-cons#reviews) Users value the **time-saving features** of PayHOA, simplifying access to documents and streamlining processes effectively. [(13 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257274&qs=pros-and-cons#reviews) Users commend the **ease of payment management** with PayHOA, enhancing the overall efficiency of HOA operations. [(10 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257486&qs=pros-and-cons#reviews) Users praise the **responsive communication** of PayHOA, appreciating quick support via phone, text, and email. [(8 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257630&qs=pros-and-cons#reviews) Users experience **payment issues** with delays and complications in managing transactions and schedules on PayHOA. [(4 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=2042182&qs=pros-and-cons#reviews) Users find the **learning curve steep** , especially for less tech-savvy individuals navigating PayHOA's features. [(3 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=2042152&qs=pros-and-cons#reviews) Users face **setup issues** with PayHOA, particularly in managing payment schedules and system updates requiring manual intervention. [(3 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=2042179&qs=pros-and-cons#reviews) Users experience **delays in bank transaction syncing** with PayHOA, complicating account balance management and review processes. [(2 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257016&qs=pros-and-cons#reviews) Users face **email management issues** due to lack of an embedded system and limited formatting options for communications. [(2 mentions)](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=2042128&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of PayHOA ##### 1. Ease of Use Users highlight the **ease of use** of PayHOA, making management tasks intuitive and efficient. [ See 26 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257749&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Time saving HOA tool" What do you like about PayHOA? PayHOA is one stop shop for all my needs on managing HOA community, especially you can send emails and announcements to all the community member easil ![J. Robert B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "J. Robert B.") JB J. Robert B. Small-Business (50 or fewer emp.) 5.0/5 "Easy-to-Use and Transparent HOA Management Tool" What do you like about PayHOA? I find PayHOA fairly easy to use, which makes managing homeowner accounts simpler. The document sharing feature is very effective for us, as it allows ##### 2. Customer Support Users praise the **fast and efficient customer support** of PayHOA, always ready to resolve queries and issues. [ See 14 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257144&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Time saving HOA tool" What do you like about PayHOA? PayHOA is one stop shop for all my needs on managing HOA community, especially you can send emails and announcements to all the community member easil ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Intuitive, Secure, and Supportive—The All-in-One HOA Solution" What do you like about PayHOA? PayHOA is the management solution that we have been looking for. The user interface is very intuitive. PayHOA customer support is very responsive by w ##### 3. Time-Saving Users value the **time-saving features** of PayHOA, simplifying access to documents and streamlining processes effectively. [ See 13 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257274&qs=pros-and-cons#reviews) See Related User Reviews ![J. Robert B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "J. Robert B.") JB J. Robert B. Small-Business (50 or fewer emp.) 5.0/5 "Easy-to-Use and Transparent HOA Management Tool" What do you like about PayHOA? I find PayHOA fairly easy to use, which makes managing homeowner accounts simpler. The document sharing feature is very effective for us, as it allows ![Gino D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gino D.") GD Gino D. Small-Business (50 or fewer emp.) 5.0/5 "PayHOA Makes It Easy" What do you like about PayHOA? I like how easy this software makes it to manage the association’s business, including invoicing, tracking, and homeowner information. If I hit a stum ##### 4. Payment Management Users commend the **ease of payment management** with PayHOA, enhancing the overall efficiency of HOA operations. [ See 10 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257486&qs=pros-and-cons#reviews) See Related User Reviews ![Annmarie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annmarie H.") AH Annmarie H. 4.5/5 "Unified Platform for Efficient HOA Management" What do you like about PayHOA? I really like having everything under one software tool with PayHOA. It's great that we can keep data archives of what's happened over the years in ou ![Michael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael M.") MM Michael M. Small-Business (50 or fewer emp.) 4.5/5 "Very easy setup and use for all members of the HOA." What do you like about PayHOA? Dynamic but simple interfaces that allow ease of use for all households in the HOA. As well as easy methods to pay fees, send invoices, establish and ##### 5. Communication Users praise the **responsive communication** of PayHOA, appreciating quick support via phone, text, and email. [ See 8 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257630&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Time saving HOA tool" What do you like about PayHOA? PayHOA is one stop shop for all my needs on managing HOA community, especially you can send emails and announcements to all the community member easil ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Intuitive, Secure, and Supportive—The All-in-One HOA Solution" What do you like about PayHOA? PayHOA is the management solution that we have been looking for. The user interface is very intuitive. PayHOA customer support is very responsive by w ### 5 Cons or Disadvantages of PayHOA ##### 1. Payment Issues Users experience **payment issues** with delays and complications in managing transactions and schedules on PayHOA. [ See 4 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=2042182&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Centralized HOA Management with Strong Support" What do you dislike about PayHOA? I'd like better integration with Gmail. Right now, it would be nice if we could actually use Gmail and have it integrated more tightly with PayHOA so DM Dennis M. Small-Business (50 or fewer emp.) 4.0/5 "PayHOA Accounting Product Review" What do you dislike about PayHOA? PayHOA has a third-party bank interface which doesn't always work in a timely manner. Often times posted bank transactions in the interface take 2 or ##### 2. Learning Curve Users find the **learning curve steep** , especially for less tech-savvy individuals navigating PayHOA's features. [ See 3 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=2042152&qs=pros-and-cons#reviews) See Related User Reviews ![Jamie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie T.") JT Jamie T. 4.5/5 "Efficient Property Management with Excellent Support" What do you dislike about PayHOA? I find it challenging to get HOA property owners to create their accounts on PayHOA. Many of them are not very tech-savvy, which makes the onboarding ![Chelsea B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea B.") CB Chelsea B. Small-Business (50 or fewer emp.) 5.0/5 "User-friendly, great info center" What do you dislike about PayHOA? I think it could be a little on the difficult side for someone of advanced age to learn to navigate through all the different features. ##### 3. Setup Issues Users face **setup issues** with PayHOA, particularly in managing payment schedules and system updates requiring manual intervention. [ See 3 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=2042179&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Centralized HOA Management with Strong Support" What do you dislike about PayHOA? I'd like better integration with Gmail. Right now, it would be nice if we could actually use Gmail and have it integrated more tightly with PayHOA so DM Dennis M. Small-Business (50 or fewer emp.) 4.0/5 "PayHOA Accounting Product Review" What do you dislike about PayHOA? PayHOA has a third-party bank interface which doesn't always work in a timely manner. Often times posted bank transactions in the interface take 2 or ##### 4. Banking Integration Users experience **delays in bank transaction syncing** with PayHOA, complicating account balance management and review processes. [ See 2 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=1257016&qs=pros-and-cons#reviews) See Related User Reviews DM Dennis M. Small-Business (50 or fewer emp.) 4.0/5 "PayHOA Accounting Product Review" What do you dislike about PayHOA? PayHOA has a third-party bank interface which doesn't always work in a timely manner. Often times posted bank transactions in the interface take 2 or ![Robert E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert E.") RE Robert E. Small-Business (50 or fewer emp.) 4.5/5 "Great platform that gives us time back" What do you dislike about PayHOA? I wish they had some things, like integrations with platforms like legal, more banks outside of plaid integrations, and collections platforms. Would b ##### 5. Email Management Issues Users face **email management issues** due to lack of an embedded system and limited formatting options for communications. [ See 2 mentions ](https://www.g2.com/products/payhoa/reviews?filters%5Bsentiment_snippet%5D=2042128&qs=pros-and-cons#reviews) See Related User Reviews MK Mike K. Small-Business (50 or fewer emp.) 5.0/5 "Greatly streamlined our workflow." What do you dislike about PayHOA? The fact that they don't have an embedded email system which requires us to use emails outside of the product for email threads. ![Scott H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott H.") SH Scott H. Small-Business (50 or fewer emp.) 3.5/5 "Useful Features & Fairly Easy to Use" What do you dislike about PayHOA? Needs a better way to add renter info and include them in texts sent from the portal. Needs more formatting options for form letters and emails sent ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 12/31/2025 "Intuitive, Secure, and Supportive—The All-in-One HOA Solution" 5/5 What do you like best about PayHOA? PayHOA is the management solution that we have been looking for. The user interface is very intuitive. PayHOA customer support is very responsive by way of phone and email. They also provide a great AI help chat. The communication piece provides instant push messages by way of phone, text and email. Our data is accessed by way of a secure web site. We also use the PayHOA Weebly website builder. Review collected by and hosted on G2.com. What do you dislike about PayHOA? There is no payroll module with PayHOA. Payroll would make PayHOA truly one-stop-shopping. We decided to go with ADP for payroll. Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? PayHOA has enabled us to communicate with our members via individual owner portals, and email, text, and phone messaging. Invoicing, payables, and banking can all be done through PayHOA. We also built a website through a PayHOA Weebly site. Our board of directors and members have been very happy with PayHOA so far. We enrolled late in the summer of 2025, and the transition has taken several months. PayHOA support has been there with us every step of the way to help us in our transition. We also use Western Alliance Bank through PayHOA. Fund transfers are a breeze, but we have experienced problems with account interest being properly calculated. Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-12167164/official_response/edit) Thank you for taking the time to share your experience here (and on Capterra). We really appreciate you spreading the word. We're glad PayHOA has been the solution your board was looking for, and that our support team has been there every step of the way during your transition. It's great to hear your board and members are happy with the platform. The feedback on payroll is noted. It's not something we offer today, but it's helpful to know where you'd like to see us grow. Thanks for being part of the PayHOA community. 7/28/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![James D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James D.") JD James D. Small-Business (50 or fewer emp.) 7/28/2026 "Efficient and Accurate Payment Tracking" 4.5/5 What do you like best about PayHOA? I really like PayHOA for its ability to help me keep track of deposits, which simplifies managing roughly 50 deposits every month and ensures all payments have been received on a timely basis. The reporting mechanism stands out as a significant feature, making tasks like taxes and account reconciliation much more straightforward by allowing me to check which payments have been made by unit. Additionally, sending out invoices is a breeze with PayHOA. I can send invoices to all 36 units at once, even if each unit has a different amount, and it's still simple. I find it to be a major time saver, especially with the ability to send invoices and messages via email to all the individual units. It's also nice to have a database with all of our owners and their contact information, so I never have to look up emails because they're all right there in the system for me, saving me time. Overall, the accuracy and time-saving features make PayHOA invaluable for our condo association. Review collected by and hosted on G2.com. What do you dislike about PayHOA? Not applicable Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? I use PayHOA to track 50 monthly deposits, ensure timely payments, and send customized invoices efficiently. It saves time, offers accurate reports, and provides easy access to owner contact info, making my admin tasks much simpler. Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-13178636/official_response/edit) Thanks for the review, James. We appreciate you sharing your positive experience! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") AC Verified User in Civic & Social Organization Small-Business (50 or fewer emp.) 1/19/2026 "Centralized HOA Management with Strong Support" 4.5/5 What do you like best about PayHOA? I like that PayHOA allows us to handle invoicing directly through the software. It's also great to keep track of communications we send out, including seeing if emails have been received, opened, and if links within them have been clicked. The new voting feature is pretty good too, letting us vote for board members or changes to our CC& Rs. Another thing I appreciate is the ability to store key documents all in one central location, making administration tasks much more manageable. We had great support from the software provider, and the initial setup was fairly easy. Review collected by and hosted on G2.com. What do you dislike about PayHOA? I'd like better integration with Gmail. Right now, it would be nice if we could actually use Gmail and have it integrated more tightly with PayHOA so we don't have a separate window to have to create and send emails Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? I use PayHOA for our HOA administration. It handles invoicing, communication, voting, and document storage all in one place, making it easier for us. It also lets us track email engagements to see if people receive, open, or click on them. Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-12232443/official_response/edit) We're glad PayHOA is helping you manage your HOA without the cost of an outside provider, and that the invoicing, communication, and payment tracking are working well for you. We appreciate the feedback on setting up different payment schedules too. We'll pass that along to our product team. Thanks for choosing PayHOA, and for the review! 7/28/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/28/2026 "Designed specifically for HOAs but Slow Support and Outdated AI Help" 3/5 What do you like best about PayHOA? I like that it is designed specifically for HOAs. I like that you can see who has seen and read emails. Review collected by and hosted on G2.com. What do you dislike about PayHOA? The customer support is slow and non responsive - several times I have had to wait days for a simple question.. The AI assistant is out of date (like, it will say "click on this button" but the program has been changed and that button doesn't exist anymore). The third party they use for payments to vendors takes weeks before the vendor receives money. The maintenance requests are not easy to review or prioritize or update. The system does not allow for autopay to be assigned to a specific unit. The system does not correctly report items on the reports if the invoice date and payment date are not in the same month. We would like more options on reporting and accounting. For example, we would like to be able to have a main/operating account and reserve/savings accounts. But we need the option to combine or separate those on reports. Typically the main account is budgeted and the reserve is not. Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? Our business started using PayHOA before I started. So I don't have a comparison to "before" Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-13177733/official_response/edit) We're glad you appreciate that the platform was built specifically for communities and the transparency needed for effective management. Everything else here, the support delays, the outdated AI support assistant, vendor payment timing, maintenance request workflow and the reporting and account structure gaps, is more than I want to try to run through in a review reply. I'd rather get you directly connected with our team to work through all of it. Feel free to email me at earl@payhoa.com and we'll set up time to go through each one. Thanks! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kelly P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly P.") KP Kelly P. VP of People & Investor Relations Small-Business (50 or fewer emp.) 7/28/2026 "A Lifesaver for HOA Management" 5/5 What do you like best about PayHOA? I like PayHOA because it's incredibly easy to use and streamlines everything, which saves a lot of money by not having to outsource accounting. The accounting features are just as good as QuickBooks, but even better since they're tailored towards HOAs. The onboarding specialist makes the setup process really simple and it doesn't take much time, and they even offer an accountant for doing taxes at the end of the year for an extra fee, which makes it really easy as well. Review collected by and hosted on G2.com. What do you dislike about PayHOA? I would not change anything about PayHoa.. it has exceeded my expectations. Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? PayHOA simplifies accounting tasks for my dad's owner-managed HOA, saving money by not needing to outsource. It's as good as QuickBooks but tailored for HOAs. The onboarding specialist made setup easy, and the platform is user-friendly enough for my dad, who has no accounting background. It also increased the cash balance because the platform makes on-time payments so easy, they now have everyone paying automatically through the platform. Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-13177983/official_response/edit) Kelly, "as good as QuickBooks but tailored for HOAs" is basically our whole pitch in one line, so it's great to hear it's actually holding up. The onboarding specialist and being able to hand off taxes at year-end sound like they took the two most stressful parts of running this and made them simple. Thanks for taking the time to share this! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") AR Verified User in Research Small-Business (50 or fewer emp.) 7/28/2026 "An intuitive dashboard that works for all; Voting workflows that streamline decisions" 4/5 What do you like best about PayHOA? I think the voting workflow (which we just recently discovered/enabled) is the most useful way for our board to formalize decisions. Its also useful to look up info and history on homes/homeowners when needed. The dashboard is pretty intuitive so most board members can navigate. Review collected by and hosted on G2.com. What do you dislike about PayHOA? For some older board members the features may be more overwhelming. For the violations, I wish I could create an automated workflow based on the votes so that once majority (4+ of 7) is achieved, it would automatically approve or complete the workflow. I also don't like that for some reason my wife (who isn't a board member) continues to get HOA email notifications which is drama that's none of her business as a she isn't on the board. Probably a setting since she lives at same address as me but I haven't figured out how to prevent this. Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? Consolidation of data is the biggest benefit, I believe. It puts the income (dues payments) in the same hub as violations and architectural requests. the best benefit is not having to use multiple platforms bc PayHOA puts them all into 1. If it could integrate the board's emails/text chains that would be even more beneficial Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-13175968/official_response/edit) Putting dues, violations, and architectural requests in one hub is the whole point of PayHOA, so cutting real platforms out of your day says a lot. It's also nice to hear that the voting workflow is already helping formalize decisions. Automating violation approvals once a vote hits majority is already shaping the direction we're building toward (we've got some AI features in the works that will help with stuff like this). For board members who find things overwhelming at first, intercom.help/payhoa has walkthroughs that help ease people in. And that email notification landing with your wife sounds like a contact record mix-up rather than expected behavior, worth a quick note to support@payhoa.com so they can sort out the setting. Here if you ever need anything. Thanks for the review and for being part of the PayHOA community! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Chapmans F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chapmans F.") CF Chapmans F. Offshore Operational Account Manager Small-Business (50 or fewer emp.) 7/28/2026 "Efficient HOA Management with Room for Improvement" 5/5 What do you like best about PayHOA? I like that with PayHOA, payments are made online, so we no longer have to actually go to the bank to make payments. The accounting and invoicing features are really valuable because they help us generate and collect our annual dues efficiently. We're able to keep track of everything that's being spent, and multiple board members can log in to see where we stand financially. The initial setup was relatively simple; we were able to download files in CSV format and easily export them, and it even added a picture of each house for more clarity. Now, we can see not only where the payments are going but also what the house looks like. Review collected by and hosted on G2.com. What do you dislike about PayHOA? I find the ability to merge names when sending bills is lacking because I have to choose either the main person, primary householder, or the secondary. It would be nice if they can merge that. I also think the website builder needs modernization to look more up-to-date, as it currently feels very basic and reminiscent of the 1990s. Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? PayHOA automated our billing, moving us from paper to online. It's nice for billing dues, offering multiple payment options, and lets homeowners see their dues status. We track requests and manage accounting easier, with the board clearly understanding our finances. Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-13175877/official_response/edit) Chapmans, thanks for flagging the name merging when sending bills, we've passed that along to our product team. On the website builder, that sounds like it might be from our older Weebly-based sites. We've since launched a new one built directly into PayHOA, and it's free. It also comes with Penny, an AI chatbot that can answer homeowner questions for you. Happy to point you in the right direction, feel free to reach out to me directly at earl@payhoa.com. You can also check out intercom.help/payhoa/en/articles/12659365-introducing-payhoa-website-builder for a full rundown. Appreciate you being part of the PayHOA community and thanks for the review! Validated ReviewerIncentivizedSource: Seller invite ![Steve H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve H.") SH Steve H. Small-Business (50 or fewer emp.) 7/28/2026 "Easy HOA Management, Cost-Saving Solution" 5/5 What do you like best about PayHOA? I really appreciate how PayHOA makes it easy for our small homeowner association to manage itself without needing to pay for a professional manager. It saves us a lot of money by not having to pay $700 a month for a property management firm to handle our finances and business filings. Additionally, the platform takes care of collecting dues, paying vendor expenses, and even filing tax reports all within the system. I find it really easy to use, and it meets all our needs since our organization is small. The initial setup was very easy, with a user-friendly process that guided me through. Review collected by and hosted on G2.com. What do you dislike about PayHOA? I have no dislikes Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? I use PayHOA to manage homeowner association dues, vendor payments, bills, and communications. It simplifies management tasks, eliminating the need for costly property managers, thus saving us a lot of money. It's easy to use and beneficial for our small association's self-management. Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-13177181/official_response/edit) That $700 a month you're not paying to a property manager anymore is exactly the kind of math we want small associations to see, Steve. Sounds like PayHOA is covering the dues, vendor payments and tax filings well enough that self-managing has felt genuinely doable for your board. Thanks for the review! Validated ReviewerIncentivizedSource: Seller invite ![Ralph C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ralph C.") RC Ralph C. Senior Business Element Manager Mid-Market (51-1000 emp.) 7/28/2026 "Automation and Transparency Made Easy with PayHOA" 5/5 What do you like best about PayHOA? I really like PayHOA for its ease of setup; I was able to batch-load information quickly even during the demo period, which impressed me enough to enroll our HOA. The software automates the invoicing and collection processes, alleviating the need for manual tasks. I also appreciate the automation of these processes and the transparency it provides for our residents, making financials clearer. The continuous addition of features that ease the administration tasks is also a big plus. Providing residents access to their own unit information and our overall financials is beneficial, even though most rely on AutoPay for dues. Review collected by and hosted on G2.com. What do you dislike about PayHOA? I sometimes mess up journal entries and have to re-enter them because I forget which entries to make credits and which entries to make debits, but it's easy to fix it. Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? PayHOA automates invoicing and payment collection, eliminating manual processes. It provides transparency for residents, which I appreciate. Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-13178395/official_response/edit) Batch-loading your data during the demo, and that being enough to convince you to enroll, says a lot about how the onboarding experience is supposed to go, Ralph. Glad the invoicing and collection automation is cutting down manual work, and that residents get real visibility into their own info and the finances too. Debits and credits trip up almost everyone at some point, so it's good that fixing a misfired journal entry is quick when it happens. Thanks for taking the time to share this. Validated ReviewerIncentivizedSource: Seller invite ![Adam H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam H.") AH Adam H. Graphic Designer/Owner Small-Business (50 or fewer emp.) 7/28/2026 "Consolidates Tasks Efficiently But Needs Better Usability" 4/5 What do you like best about PayHOA? I like that PayHOA consolidates a lot of fragmented tasks into one platform, making it a one-stop shop instead of having dozens of spreadsheets. It replaces a patchwork of scattered tools, like Excel sheets, personal email threads, and paper forms, with a singular automated workflow that cuts down on manual administrative labor. For me, I logged in and it just worked. Review collected by and hosted on G2.com. What do you dislike about PayHOA? I find PayHOA's lightweight accounting system to be a bit restrictive at times. Syncing live bank feeds occasionally presents hiccups too. Additionally, non tech-savvy residents can get confused easily with its interface. I think it would help if it used more colloquial language like 'HOA dues' and 'processing fee' instead of the more complex terms it sometimes uses. Review collected by and hosted on G2.com. What problems is PayHOA solving and how is that benefiting you? I use PayHOA to manage our HOA, making it easy to track past-due members and store documents. It consolidates fragmented tasks into one platform, reducing manual labor. Review collected by and hosted on G2.com. Show More Response from Earl Laing of PayHOA [Editedit](https://www.g2.com/survey_responses/payhoa-review-13178407/official_response/edit) Adam, "I logged in and it just worked" might be my favorite feedback. Especially since swapping a patchwork of spreadsheets, email threads and paper forms for one workflow is the whole point of building PayHOA. The accounting flexibility and bank feed sync hiccups are fair notes, and the idea of plain-language wording for residents is great. Thanks for that, we'll pass that along. Appreciate you being part of the PayHOA community! 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