--- title: PayHOA Reviews meta_title: 'PayHOA Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 196 reviews by the users' company size, role or industry to find out how PayHOA works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 196 scale: '5' date_modified: '2026-08-04' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # PayHOA Reviews **Vendor:** PayHOA **Category:** [Community Association Management Software](https://www.g2.com/categories/community-association-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 196 ## About PayHOA PayHOA is the leading all-in-one community management software built for self-managed associations and professional community association managers. Designed to simplify and scale day-to-day operations, PayHOA centralizes everything in one platform. From invoicing, payments, and accounting to voting, requests, violations, compliance, websites and more. Whether your board is led by volunteers, elected members, or supported by a property manager, PayHOA empowers leadership to run communities with ease, accuracy, and professionalism. No accounting degree or IT expertise required. With an intuitive interface, automated workflows, and robust reporting tools, PayHOA eliminates manual processes, reduces costs, and saves valuable time. Trusted by over 5.5k associations, we’re more than just software. We’re a partner helping communities operate smarter, communicate more effectively, and build places people are proud to call home. Together, we’re redefining modern community management. ## PayHOA Pros & Cons **What users like:** - Users highlight the **ease of use** of PayHOA, making management tasks intuitive and efficient. (26 reviews) - Users praise the **fast and efficient customer support** of PayHOA, always ready to resolve queries and issues. (14 reviews) - Users value the **time-saving features** of PayHOA, simplifying access to documents and streamlining processes effectively. (13 reviews) - Users commend the **ease of payment management** with PayHOA, enhancing the overall efficiency of HOA operations. (10 reviews) - Users praise the **responsive communication** of PayHOA, appreciating quick support via phone, text, and email. (8 reviews) - Users value the **variety of features** in PayHOA, which enhance management efficiency and streamline community interactions. (8 reviews) - Users appreciate the **centralized management** of PayHOA, finding it easy to track and manage HOA activities efficiently. (7 reviews) - Features (7 reviews) - Reporting (7 reviews) - Simple (7 reviews) **What users dislike:** - Users experience **payment issues** with delays and complications in managing transactions and schedules on PayHOA. (4 reviews) - Users find the **learning curve steep** , especially for less tech-savvy individuals navigating PayHOA's features. (3 reviews) - Users face **setup issues** with PayHOA, particularly in managing payment schedules and system updates requiring manual intervention. (3 reviews) - Users experience **delays in bank transaction syncing** with PayHOA, complicating account balance management and review processes. (2 reviews) - Users face **email management issues** due to lack of an embedded system and limited formatting options for communications. (2 reviews) - Lack of Mobile App (2 reviews) - Users find the **limited features** of PayHOA restrict their flexibility and effectiveness in managing communications and billing. (2 reviews) - Poor Customer Support (2 reviews) - Poor Interface Design (2 reviews) - Users express concerns about **poor reporting** , including low-resolution logos and discrepancies in generated reports. (2 reviews) ## PayHOA Reviews ### 1. PayHOA: A One-Stop Solution for HOA Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I like that PayHOA is a one-stop shop for everything. It's very user friendly and allows all board members to access the platform for important issues without having to be in the same room. It replaced everything else we used for managing payments and communications. **What do you dislike about PayHOA?** I think they need a mobile app. **What problems is PayHOA solving and how is that benefiting you?** I use PayHOA to streamline vendor payments and resident communication, solving communication lags between management and the board. It serves as a one-stop shop for everything, and I like that all board members can access important issues without being in the same room. ### 2. Streamlined Community and Financial Management with PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I like that PayHOA is all integrated and connects together, and it allows me to share what I want or not share anything at all. The initial setup was very easy. **What do you dislike about PayHOA?** Its great **What problems is PayHOA solving and how is that benefiting you?** I find PayHOA simplifies communication and makes it easy for me to manage budgets, track spending, cut checks, and issue bills to each condo. ### 3. PayHOA Great for Unit Information Consolidation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** It puts all the information about each unit in one place, making it easy for the entire board to know what is going on. **What do you dislike about PayHOA?** There are some features I would like to see such as turning off automated reminders for units using autopay. **What problems is PayHOA solving and how is that benefiting you?** It is helping us track and easily create invoices and fines. ### 4. Effortless HOA Management with PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Corynne B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about PayHOA?** I appreciate how easy it is to use and how affordable PayHOA is. It is so easy to send communication via email or snail mail to our residents; it's seamless. The initial setup was very easy, as we just had to input info and PayHOA practically took care of the rest. **What do you dislike about PayHOA?** There is nothing I have found to dislike PayHOA. **What problems is PayHOA solving and how is that benefiting you?** PayHOA simplifies accounting, handles architectural requests, complaints, by-law enforcement, communication, billing, and directory management. I find it easy to use and affordable, with seamless communication options via email or snail mail. **Official Response from Earl Laing:** > Thanks for the review, Corynne. "Effortless" is a high bar for a platform that's handling accounting, architectural requests, by-law enforcement, communication (email and snail mail), billing and directory management. That's a lot of ground to cover, and we're proud to be part of how it gets done. Appreciate you being part of the PayHOA community! ### 5. Easy to Use and Makes Community Messaging Convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** The software is easy to use, and it makes things like community messaging really convenient. **What do you dislike about PayHOA?** Permissions can be annoying, since we haven’t been able to find a section-level toggle—only individual folder permissions. **What problems is PayHOA solving and how is that benefiting you?** The software supports messaging and task tracking, and it has genuinely streamlined our POA operations, making day-to-day coordination much smoother. ### 6. Easy Dues Collection with Helpful Survey and Voting Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about PayHOA?** Collection of dues is easy, it is nice to have a place to keep documents organized, and there is a survey and voting feature. **What do you dislike about PayHOA?** The overall cost and the increasing monthly fees have some residents frustrated. **What problems is PayHOA solving and how is that benefiting you?** It is streamlining dues collection and that saves us time chasing down money. ### 7. Ease of Use + Excellent Value + Top Shelf Customer Support = a fantastic HOA Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2026 **What do you like best about PayHOA?** Ease of use Customer support Features and tools provided for the price point **What do you dislike about PayHOA?** There are perhaps some configuration settings that are located in areas of the platform that are not intuitive to find. But this is a minor annoyance, overall there's not much to dislike about PayHOA. **What problems is PayHOA solving and how is that benefiting you?** Transaction recording Vendor payments Document management Homeowner communications **Official Response from Earl Laing:** > Thanks for the review! Great to hear ease of use, support, and value at the price point are all landing well, and that PayHOA is covering the range from transaction recording to vendor payments, documents, and homeowner communications. Settings in any software platform can be a bit of a maze at times, and we're always looking for ways to make that as simple and intuitive as possible. Thanks for the feedback. Appreciate you being part of the PayHOA community. ### 8. Effortless Management and Communication with PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about PayHOA?** I switched from using excel sheets to track fees and expenses and google groups to track membership information to PayHOA, the ease of use on the feature are my favorite, I especially like the broadcast features, it allows admin to send group emails to all the members without copy pasting the emails again. PayHOA also has a virtual bot, where you can ask for customer support and search on how to use the product. **What do you dislike about PayHOA?** As far as I can tell if PayHOA can integrate more AI features that would be great. **What problems is PayHOA solving and how is that benefiting you?** I mentioned I switched from using excel sheets to track fees and expenses and google groups to track membership information to PayHOA, and it is very good for small communities like us to adopt it, since it has all out needs like group emails, expense tracking, documents storage etc. It saved our HOA board tons of time spent on managing HOA. **Official Response from Earl Laing:** > Thanks for sharing your experience. Making the switch from spreadsheets and Google Groups to a single platform that handles it all is a big step, and we're glad PayHOA has been a good fit for your small community. As for AI, you're spot on. We've already implemented an AI-powered chatbot ("Penny") for our new website builder to assist homeowners. We're investing significantly in this area, so expect to see a lot more on that front in the coming months. Stuff like AI-powered transaction coding, bank reconciliation, a budget builder, data imports, an admin assistant, etc. Thanks for being part of of the PayHOA community! ### 9. Great Organization for Invoices, but Admin Access Needs More Granularity **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about PayHOA?** The organization and break down of items including invoices and deliquencies. **What do you dislike about PayHOA?** Access could be more granular for administrative purposes. Segment the level of administrative access. **What problems is PayHOA solving and how is that benefiting you?** We can easily see who owes money, and we can also view our submissions along with the historical records of those submissions. ### 10. Effortless HOA Management, Excellent Bank Reconciliation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I like PayHOA because of its ease of use, which makes handling tasks straightforward. It also helps me reconcile with the bank much more easily, as I can see everything that's gone through. The setup was very easy, which made getting started a breeze. **What do you dislike about PayHOA?** I had an issue where I completed everything, and then it shut me down, forcing me to start over. **What problems is PayHOA solving and how is that benefiting you?** PayHOA helps us keep track of accounts and makes bank reconciliation much easier. The ease of use is a major benefit. ### 11. Unified Platform for Efficient HOA Management **Rating:** 4.5/5.0 stars **Reviewed by:** Annmarie H. **Reviewed Date:** December 29, 2025 **What do you like best about PayHOA?** I really like having everything under one software tool with PayHOA. It's great that we can keep data archives of what's happened over the years in our neighborhood. I also appreciate the ability to send surveys to all the homeowners, manage message boards, and send out dues or special assessments, collecting them through PayHOA's financial functions. Essentially, it's just one place where we can tell homeowners to find what they need. **What do you dislike about PayHOA?** I do think that a challenge is each community that gets onboarded into PayHOA has different needs. The toughest part was actually the implementation of the tool and loading the documents, creating the forms, and having a way for our neighborhood committees to be able to share information as well as also be able to ask the population for additional help. **What problems is PayHOA solving and how is that benefiting you?** PayHOA helps us archive HOA documents, track expenses, and communicate with homeowners. It solves the problem of lacking tools and staff, allowing us to run the HOA professionally. It's invaluable for sending updates, collecting dues, and consolidating everything into one place. **Official Response from Earl Laing:** > Thanks for sharing your experience, Annmarie. It's great to hear that PayHOA has become the central hub for your neighborhood, from archives and surveys to message boards and financial functions. Getting everything loaded and configured for your specific community takes time, especially when you're working with committees and different information-sharing needs. If there's anything our support team can help with as you continue to refine your setup, don't hesitate to reach out. Thanks again for choosing PayHOA! ### 12. PayHOA Has Grown With Our Community **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** We were lucky to find PayHOA three years, and they have grown nicely with us. **What do you dislike about PayHOA?** Can't think of anything at this time. We're very happy! **What problems is PayHOA solving and how is that benefiting you?** By using PayHOA, we find that we do not need to retain a management company, as we are a small community. ### 13. PayHoa many happy good times A1 ok. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** The voting feature helps sort out elections. **What do you dislike about PayHOA?** When working on the admin side, I've locked myself out of my own account and I had to have a colleague reinvite me **What problems is PayHOA solving and how is that benefiting you?** we needed a place to deal with elections and store documents PayHOA solved that. ### 14. Love this software, perfect for tiny to small HOA. **Rating:** 5.0/5.0 stars **Reviewed by:** TLRC H. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about PayHOA?** The price is definitely the best part about this, but even so that price doesn't matter unless the software is of good quality. There are little things that they do need to refine and fix up, but none of it is critical. All of the critical things are functioning, efficient, and effective. We love that we can quickly send out emails that there is a portal for homeowners to use to check in on things, and that they're adding features that make the process even more efficient, effective and help build communities. **What do you dislike about PayHOA?** Some of the formatting changes that happen when you save stuff in their current message board can get a little wonky. We know they're likely working on this, though. There truly isn't any huge downsides. **What problems is PayHOA solving and how is that benefiting you?** They recently just added a voting application to the portal. We are very excited to use that during our next election. Having the portal really solves a problem of having to manage and hunt down and mail out ballots as well as invoices to all of our homeowners. **Official Response from Earl Laing:** > Thanks for taking the time to leave a review. We love hearing that PayHOA is hitting the mark for smaller communities like yours, and that the core features are working well for you. We're thrilled you're planning to use the voting feature for your next election. It should make the process a lot smoother than tracking down paper ballots. And we hear you on the message board formatting. We're continuing to refine things like that. Thanks again for being a PayHOA customer. ### 15. Easy Payment and Balance Tracking with Convenient Document Access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about PayHOA?** Track assessment payments; track account balance; and accessibility of corporate documents. **What do you dislike about PayHOA?** Have not encountered any downside in using PayHOA yet. **What problems is PayHOA solving and how is that benefiting you?** Tracking assessment payments to ensure no delinquencies. Transparency and visibility to all users puts subtle pressure on owners to pay up. ### 16. User-Friendly with Effortless Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I love that PayHOA allows me to pay my HOA bills quickly and efficiently. I like the user-friendly user interface because it's easy to navigate. The initial setup of PayHOA was extremely easy, which I really appreciate. **What do you dislike about PayHOA?** I would like clearer email alerts on what is needed. **What problems is PayHOA solving and how is that benefiting you?** I use PayHOA to pay my HOA bill quickly and efficiently, though it could improve by providing clearer email alerts about what is needed. Its user-friendly interface makes it easy to navigate. ### 17. Easy Access to Helpful Live Human Support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about PayHOA?** Can speak with a live human being to discuss platform. **What do you dislike about PayHOA?** At this time, I haven't experienced any issues. **What problems is PayHOA solving and how is that benefiting you?** For a small HOA, they affird us tools that we normally would nor have access to - such as paying & voting online. ### 18. Makes Collecting Monthly Dues Easy and Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about PayHOA?** It makes collecting monthly dues very easy and seamless. **What do you dislike about PayHOA?** The website keeps logging me out after a short period of inactivity. **What problems is PayHOA solving and how is that benefiting you?** It makes tracking payments easy, and I like that it lets us communicate with users all in one platform—whether it’s about service requests or payments. **Official Response from Earl Laing:** > Thanks for the review. We're glad PayHOA is making dues collection easy and keeping payments, service requests, and communication all in one place. On the logout timing, that's actually by design. Automatic logout after inactivity helps protect your community's data and prevent unauthorized access if you step away, especially on a shared computer. Appreciate you being part of the PayHOA community! ### 19. Cost-Effective, Simple, and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jim B. | Chief Accounting Officer, Oil & Energy, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about PayHOA?** I like the reasonable cost and its simplicity, and very strong customer service. **What do you dislike about PayHOA?** I would like for reports to have links that would let me drill down to details. It's not hard to find those details, but having links would skip a step. **What problems is PayHOA solving and how is that benefiting you?** n/a **Official Response from Earl Laing:** > Thanks for the review, Jim! We're Glad the pricing, simplicity, and support are hitting the mark for you. Drill-down links on reports is a smart idea, we've passed it along to our product team. Appreciate you being part of the PayHOA community. ### 20. Seamless Automated Payment Allocation to Our Bank Accounts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** The automated payment allocation to our bank accounts is seamless **What do you dislike about PayHOA?** The reports are fairly inaccurate and have some room for improvement **What problems is PayHOA solving and how is that benefiting you?** Helps us with managing our finances, voting on by-law changes, and scheduling amenity usage ### 21. PayHOA Makes HOA Management Easy and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** PayHOA is very user friendly and makes it easy to manage our HOA **What do you dislike about PayHOA?** I would like to be able to drill down reports better **What problems is PayHOA solving and how is that benefiting you?** Keeping track of past due balances is really easy ### 22. Avhoa **Rating:** 4.0/5.0 stars **Reviewed by:** Allison V. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2026 **What do you like best about PayHOA?** All residents have a clear snapshot of their account. **What do you dislike about PayHOA?** Could be more user friendly. Especially for volunteer run associations where many volunteers are older. **What problems is PayHOA solving and how is that benefiting you?** Not applicable to our association ### 23. Automating Homeowners Dues Payments Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** Automating the homeowners dues payment process **What do you dislike about PayHOA?** Have never really understood why I can't sync my bank account with payHoa **What problems is PayHOA solving and how is that benefiting you?** Easy way to collect payments. Monitor member accounts. Post documents to members. ### 24. Efficient Reporting with Easy Setup, Mobile Could Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I like PayHOA for its reporting features and the ability to create financial statements, which are really helpful for self-managing our small community. Also, the initial setup of PayHOA was very easy, making it convenient to get started. **What do you dislike about PayHOA?** I find that the mobile features aren’t the same as on the web-based computer version. **What problems is PayHOA solving and how is that benefiting you?** PayHOA helps me with reporting and creating financial statements for our small community. ### 25. Ditch your Management Company, Switch to PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Gene B. | President of the HOA, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about PayHOA?** I like the high level of automation in the PayHOA software. Previously we had a management company and I felt like I was doing their job and but they were being paid for my work. With PayHOA, I feel like the software does everything I expect of it and my time commitment has been reduced by over 90%. Not to mention our costs have been reduced by 90% by eliminating our management company. The software is intuitive, easy to use, easy to implement and onboard our HOA and easy integration with our bank accounts. I use it daily just to look at the dashboard but I like the automated emails that alert me to when something requires my attention. Also excellent customer service and support. **What do you dislike about PayHOA?** There is nothing bad I can say about PayHOA other than I wish someone would have told me about the product 10 years ago. What a time and money saver. **What problems is PayHOA solving and how is that benefiting you?** PayHOA has eliminated the constant mistakes made by prior the management company. I don't have to double check everything and can trust that the software works as described. PayHOA has a high level of automation that works and I no longer have to send manual reminders for people to pay their assessments on time. I no longer have to tell the management company that they used our money to pay for another associations expenses and then fight to get it back. With PayHOA, there are no mistakes. It just works and saves me time and money. **Official Response from Earl Laing:** > Wow, thank you for such a thoughtful and detailed review. This is exactly the kind of story we love to hear. Making the switch from a management company to self-managing is a big decision, and we're so glad PayHOA has made that transition easier for you. The fact that you've reduced both your time commitment and costs by 90% is incredible, and it sounds like you're getting the control and reliability you weren't getting before. We built PayHOA to do exactly what you described: just work. No chasing down mistakes, no manual reminders, no second-guessing whether things are being handled correctly. It means a lot to hear that the automation, bank integration, and dashboard alerts are delivering on that promise. And we'll take "I wish someone had told me about this 10 years ago" as the highest compliment. Thanks for spreading the word and for being part of the PayHOA community. ### 26. Great HOA Communication, but the Accounting Tools Need to Be More Robust **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** Ability to communicate with all of the HOA members **What do you dislike about PayHOA?** The accounting package is no where near robust enough **What problems is PayHOA solving and how is that benefiting you?** It allows us to communicate and send invoices to everyone. ### 27. Simple Yet Robust Management with PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell M. **Reviewed Date:** January 20, 2026 **What do you like best about PayHOA?** I really find PayHOA to be a simple yet robust management software platform, which is a huge plus for me. To me, simplicity is the ultimate sophistication, and PayHOA has mastered that. I think the payment transaction history function is superb, and it makes performing bank reconciliation super easy. Also, the initial setup was super easy, adding to the overall ease of use. **What do you dislike about PayHOA?** I wish it had an app and I would love to see a function allowing my owners to carry a prepaid balance via paying on the online portal **What problems is PayHOA solving and how is that benefiting you?** PayHOA solves virtually all my property management problems, providing a simple yet robust platform. It simplifies bank reconciliations and excels in payment transaction history. **Official Response from Earl Laing:** > Mitchell, we appreciate the review (and the one you also left on Capterra)! "Simplicity is the ultimate sophistication" is a great way to put it, and it aligns perfectly with our mission: "Powerfully Simple Community Management, For All." We're glad you're experiencing that firsthand, and that the payment transaction history and bank reconciliation features have been easy to use. We appreciate the feedback on the app and prepaid balances too. Good news on the app: it's in the works. We'll also pass along the prepaid balance suggestion to our product team. Thanks for being part of the PayHOA community. ### 28. A must-have for Homeowners' Associations **Rating:** 5.0/5.0 stars **Reviewed by:** Emily B. | Sr. Manager, Consumer Product Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about PayHOA?** We’ve used PayHOA to manage our self-run HOA since 2019, and its value has only grown. The platform is powerful, intuitive, and reasonably priced, with subscription costs increasing minimally while new features regularly improve the value proposition. Their support and leadership teams are proactive, responsive, and consistently seek user feedback. Homeowner support is easy thanks to clear guides. It was easy to implement, integrates with multiple platforms. PayHOA is a weekly resource for me as HOA President. Our overall experience has been excellent. PayHOA provides great value, responsive support, and ongoing improvements that make managing a self-run HOA efficient and stress-free. It has allowed our board and homeowners to stay organized, connected, and supported without the high cost of outside management. **What do you dislike about PayHOA?** The only drawback we’ve noticed is that uploaded logos appear low-resolution in generated reports. We would also like to see more homeowner control over text and email alert subscriptions, ideally with topic-based preferences (e.g., newsletters, events, safety updates). **What problems is PayHOA solving and how is that benefiting you?** Our board is using PayHOA to budget, balance transactions, invoice homeowners, communicate with homeowners via mail, email, text, and automated voice messaging, manage architectural and general requests, and store documents. We recently took advantage of the integration with Homewise to manage title company requests. **Official Response from Earl Laing:** > Wow, thank you for this detailed review. Six years with PayHOA is a long time, and we're grateful you've stuck with us as we've grown and improved. It's clear you're using the platform to its full potential, from budgeting and invoicing to multi-channel communication and the resale documents integration. That's exactly what we built PayHOA to do: bring everything together so self-managed boards can operate efficiently without paying for outside management. We also really appreciate the specific feedback on logo resolution in reports and homeowner control over alert preferences. Those are the kinds of details that help us keep improving, and we'll pass them along to our team. Thanks for being part of the PayHOA community for all these years. We don't take that loyalty lightly. ### 29. Efficient Property Management with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie T. **Reviewed Date:** November 24, 2025 **What do you like best about PayHOA?** I like PayHOA because of its highly effective and easy-to-use invoices feature, which simplifies the billing process and enables homeowners to pay seamlessly. Additionally, despite initial navigation challenges, I found the customer service to be excellent, very responsive, and knowledgeable, which made the setup process much more manageable. The combination of these aspects significantly enhances my ability to manage HOA property and accounting tasks efficiently. **What do you dislike about PayHOA?** I find it challenging to get HOA property owners to create their accounts on PayHOA. Many of them are not very tech-savvy, which makes the onboarding process difficult. **What problems is PayHOA solving and how is that benefiting you?** I use PayHOA for HOA property management and accounting. It helps with daily management tasks like accounting, bookkeeping, and invoicing. The invoicing feature is easy to use and effective, facilitating payment from owners. **Official Response from Earl Laing:** > Thanks for taking the time to leave such a detailed review. We're happy to hear that our invoicing and accounting tools are making your daily management tasks easier, and that our support team helped you work through the initial learning curve. We hear you with the challenges of onboarding homeowners who aren't as tech-savvy. If you haven't already, feel free to reach out to our support team for tips and best practices on getting residents set up. They're always happy to help. Thanks again for being a PayHOA customer. ### 30. PayHOA is the best solution for self-managing HOAs **Rating:** 5.0/5.0 stars **Reviewed by:** Farid S. | Friends Of Figma DesignOps Chapter Community Advocate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about PayHOA?** 1. File & Document Management: The document storage tool lets you centralize all homeowner records, violation notices, ballots, meeting minutes. 2. Communications: You get mass communication via emails that supports media and HOA branding.It’s all tracked with logs and scheduling capabilities included. I appreciate having "seen" status available for tracking 3. Payments & Accounting – Invoice for dues, fees and fines. Easiest experience so far Importantly, their pricing is notably lower than what we’d been paying a management company, and still offers more control and transparency compared to those legacy systems . On top of that, customer support is excellent! If you’re self-managing or even if you’re working with a management company, PayHOA is the best choice **What do you dislike about PayHOA?** No iOS app at the moment but I don't think that you might want to have another app in your phone. Using web and having email communications is enough for HOA **What problems is PayHOA solving and how is that benefiting you?** Communications, payments, documents. Everything needed for self-managing HOA **Official Response from Earl Laing:** > Thank you for such a thorough review. It's clear you've explored many of PayHOA's features, and we're glad the document storage, communication tools, and payment features are working well for your board. Hearing that you're getting more control and transparency at a lower price than your previous management company setup is exactly the kind of outcome we aim for. Thanks for the note on the iOS app too. We'll make sure that feedback gets to the right people. And we're glad our support team has been there when you need them. Thanks for choosing PayHOA. ### 31. Empowering Condo Management Without a Third-Party Company **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | HOA President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about PayHOA?** Ability to manage my small condo building without a third party management company. **What do you dislike about PayHOA?** Had to navigate and find items on the vendors and payables webpages **What problems is PayHOA solving and how is that benefiting you?** This service is saving my condo thousands of dollars as we removed a poor performing property management company. **Official Response from Earl Laing:** > Hi Alex, Thank you for the kind words. Saving your condo thousands by cutting ties with a poor-performing management company is exactly the kind of outcome we built PayHOA for. We hear you on navigating the vendors and payables pages. Our Knowledge Base (intercom.help/payhoa) has step-by-step guides that can help, and our support team (support@payhoa.com) is always happy to walk you through anything. Appreciate you being part of the PayHOA community. ### 32. Automation and Reporting Make Budgeting Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Patrina S. | VP of finances, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about PayHOA?** I love how everything is automated and synced to the reporting features. **What do you dislike about PayHOA?** I don’t like the scroll bars on the budget dashboard. There just seems to be too many. Sometimes you get lost in the sections. **What problems is PayHOA solving and how is that benefiting you?** We benefit by the data auto populating for totals. We currently use Excel/Google sheets to organize our finances however this platform helps us prevent mistakes. **Official Response from Earl Laing:** > Thank you for sharing your experience. It's great to hear that the automation and synced reporting are making budgeting easier for your community, especially coming from Excel and Google Sheets. The feedback on the budget dashboard scroll bars is helpful. We're always looking for ways to simplify navigation, and we'll make sure your input gets to the right people. Thanks for being part of the PayHOA community. ### 33. PayHOA Saved us from Raising HOA Fees! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2025 **What do you like best about PayHOA?** PayHOA is very easy for us (board) to use and for the homeowners to use! Best of all, we were able to avoid raising HOA fees by leaving our property management company and move to self-management with PayHOA. It quickly generates reports, makes collecting funds easy, and is simple to communicate with homeowners using email, mail, or phone. **What do you dislike about PayHOA?** We haven't come across and downsides to PayHOA yet. The homeowners have given us positive feedback about it. **What problems is PayHOA solving and how is that benefiting you?** With PayHOA, we are saving a lot of money over using a management company. It is easy to generate reports, collect assessments, and communicate with the homeowners. We can be more transparent because it was sometimes hard getting the information we needed (especially about finances) from the management company. **Official Response from Earl Laing:** > Thanks for the review. We love hearing that switching to PayHOA helped you avoid raising homeowners' fees. That's exactly the kind of impact we hope to have. It sounds like the move to self-management has given you more control over your finances and communication, and that your homeowners are on board with the change too. Thanks for choosing PayHOA. ### 34. PayHOA Accounting Product Review **Rating:** 4.0/5.0 stars **Reviewed by:** Dennis M. | HOA Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** PayHOA is specifically designed for Homeowner Associations (HOA). It has the capability to process Accounts Receivable & Accounts Payable Invoices. It maintains a "Balance Sheet" and "Budget vs. Actuals Income Statement" within its base product, in addition to a number of other reports. It has a bank interface which allows for correlation between PayHOA system balances and posted transactions at your bank. It's relatively simple to use from an accounting perspective, though it does have a few quirks relative to processing. However, once you understand these quirks, it's easy to compensate & adjust during processing. Monthly subscription costs are very reasonable, especially when compared with QuickBooks. In addition, PayHOA has an HOA Member portal which allows the HOA Member to review a variety of documents specific and functions associated with their account with security to ensure only they can see such documents or functions. **What do you dislike about PayHOA?** PayHOA has a third-party bank interface which doesn't always work in a timely manner. Often times posted bank transactions in the interface take 2 or 3 days to catch up with actual posted transactions at the bank. This makes balancing the bank and the PayHOA system somewhat frustrating when attempting to review PayHOA's "Transactions" page. That said, the third-party interface does eventually catch-up within 3-days. I've had to work with PayHOA Support on several issues and for the most part they respond relatively quickly. I'm currently working with PayHOA Support on an issue with Credits not posting prior to Payments (Cash Basis). In addition, you oftentimes have to update the PayHOA system manually to get account balances to reflect recent changes. That said, you must also remember to refresh the web browser to see the changes on the webpage. This is not an automated process during the system update. The system nomenclature uses the term "Invoices" when reviewing or printing invoices, but in actuality it's referring to individual assessments as opposed to invoices. There doesn't appear to be a way to print independent invoices after they have been created, just individual assessments in total. I can't find a way to print a specific grouping of assessments which make up a particular invoice. It would also be nice to have drill-down capability within reports, but I may be asking for too much at this design point. **What problems is PayHOA solving and how is that benefiting you?** I'm currently working with PayHOA Support on an issue with Credits not posting prior to Payments (Cash Basis). This misaligns my Undistributed Retained Earnings on the Budget vs. Actual Income Statement with my Equity Account on the Balance Sheet. ### 35. Good 👍 customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about PayHOA?** Their website is easy to use for myself anyway we have some people that don't have a easy time withnit **What do you dislike about PayHOA?** I think they should have a app I like apps I know older folks don't always like apps but I do **What problems is PayHOA solving and how is that benefiting you?** They keep clear clean. Records of payments they have good customer service **Official Response from Earl Laing:** > Thanks so much for the review. We're happy to hear that PayHOA is making it easier to keep your payment records clear and organized, and that our support team has been there when you need them. We appreciate the feedback on a mobile app too. We'll make sure that gets passed along to our product team. ### 36. Useful Features & Fairly Easy to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Scott H. | HOA Board President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Pretty simple to figure out. Gives owners a portal. We can track communications sent from the portal to see if people have read a message or not. **What do you dislike about PayHOA?** Needs a better way to add renter info and include them in texts sent from the portal. Needs more formatting options for form letters and emails sent from portal. If you make a board member an admin with their own login, it shows their personal email address in the reply to field if someone responds to an email from the system. Budget option should allow to enter annual amounts instead of having to break down into monthly amounts. Survey option is limited. Customer service is lacking when having problems, they mainly just send you one of their help articles. Additional features would be useful. **What problems is PayHOA solving and how is that benefiting you?** Gives us an accounting system. ### 37. Very easy setup and use for all members of the HOA. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | Chief Financial Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** Dynamic but simple interfaces that allow ease of use for all households in the HOA. As well as easy methods to pay fees, send invoices, establish and rectify fines as well as notify the HOA members of activities and news inside the community. Very dynamic software and website!! **What do you dislike about PayHOA?** So far I have no criticisms of the software, it works very well. I would like to see more of a separation in the software to be able to toggle back and forth between my homeowner account and my role as the treasurer of the HOA. **What problems is PayHOA solving and how is that benefiting you?** Quick collection and posting of HOA fees. Ease of handling and emailing invoices. Easy fine resolution. Solid links to bank to properly account for the HOA. ### 38. Great HOA Software for Self-Managed HOAs!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about PayHOA?** PayHOA truly has been life changing for our very small (4 unit) , self-managed HOA. We switched to PayHOA after several years of endless delays, disappointments, high fees, and difficulty working with a local HOA management firm. After an easy setup integrating our bank accounts, PayHOA has empowered us to directly manage, oversee, and make decisions more efficiently with up-to-date information. Our HOA board members are volunteers with no professional experience with accounting, however, the PayHOA software and customer support was top notch and very accessible to answer our many questions along the way as we transitioned to self-management. We were very impressed with how quickly and throughly the PayHOA team always responded to our questions and inquiries, no matter how small they were. They truly want each and every customer to succeed, no matter what level of experience you may have with accounting or managing an HOA. **What do you dislike about PayHOA?** There are very few, if any, downsides to using PayHOA, especially given the very competitive pricing. One aspect that has certainly improved since we started using PayHOA 2 years ago is the reporting functions. The reports available and the detail within the reports has improved. **What problems is PayHOA solving and how is that benefiting you?** PayHOA allows our self-managed HOA to accurately maintain our bookkeeping and accounting records. ### 39. Makes working with an HOA so easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about PayHOA?** This platform is super user-friendly and has everything you need from an HOA board member standpoint to make the process of seamless and headache free as possible. **What do you dislike about PayHOA?** Sometimes entering banking information can be confusing for some homeowners if they don’t have online access to their bank account. More instruction in this area would be helpful on the portal itself. **What problems is PayHOA solving and how is that benefiting you?** Cutting out the 3rd party of a property manager makes it better for us to manage and get back to homeowners in a timely manner. **Official Response from Earl Laing:** > Thanks for the review. We're glad PayHOA is making things seamless and headache-free for your board, and that cutting out the middleman has helped you respond to homeowners more quickly. We appreciate the feedback on banking instructions in the portal. Making that process clearer for homeowners who aren't as comfortable with online banking is a helpful suggestion, and we'll pass it along to our team. Thanks for being part of the PayHOA community. ### 40. Great platform that gives us time back **Rating:** 4.5/5.0 stars **Reviewed by:** Robert E. | Email Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about PayHOA?** Really impressed with this platform and what it has done for making our HOA more efficient, but also reducing the amount of paperwork needed. Overall, I recommend this platform if you use a property management company or self manage. **What do you dislike about PayHOA?** I wish they had some things, like integrations with platforms like legal, more banks outside of plaid integrations, and collections platforms. Would be nice to have the ability to archive budget categories, and vendors for better organization. Wish there was a better way of seeing their product roadmap too. **What problems is PayHOA solving and how is that benefiting you?** Creating efficiencies and allowing for a digital platform for our users. ### 41. Small Association Empowered by PayHOA **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** It is very easy to use and setup for our less than 200 unit association. The best feature is the dues payment and collection process. It is very easy to use and execute. Advancing our ability to collect and manage that process is very helpful. **What do you dislike about PayHOA?** It is not the most customizable platform. For instance creating notes to homeowners can be a bit clunky at times, but we understand the limitations of that. **What problems is PayHOA solving and how is that benefiting you?** Overall management of financials, documents and dues collection. We use this in replacement of an actual HOA management company on our behalf. ### 42. Helpful Software for Self-Managed HOAs **Rating:** 3.0/5.0 stars **Reviewed by:** Doug S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about PayHOA?** The visibility and abundance of information and the ease of use, especially with Autopay. **What do you dislike about PayHOA?** The reconciliation between bank account and budget/transactions is often a mess. Either the bank amounts are not updated or the transactions are not categorized properly. But it's often a very manual mess of comparing to make sure money didn't go missing. **What problems is PayHOA solving and how is that benefiting you?** It gives buildings the ability to self-manage and lets all owners have visibility into the finances. The ability to assess and collect dues through the platform makes it a one stop shop for building needs. ### 43. Good functionality with some quirks around the edges **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | Supersonic Support Artist, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Saves me a ton of time having multiple products all in one, with a lot of untapped functionality at the moment that I can learn to use little by little. **What do you dislike about PayHOA?** It's kind of buggy, and time will tell, but it feels like feedback/bugs go into a blackhole, and I have no idea when or if these issues will be fixed. **What problems is PayHOA solving and how is that benefiting you?** The main one was budgeting and accounting being separate products, now they're super simple and all in one and it saves me so much time and effort. ### 44. Amazing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Amy I. | Homeowner Support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about PayHOA?** The customer support is amazing. They are very quick to respond and explain how to fix any issues that come up. **What do you dislike about PayHOA?** I have not encountered a downside to PayHOA. **What problems is PayHOA solving and how is that benefiting you?** They have done some updating to their reports section that I can create a "report packet" for monthly reports we run for monthly financials we do for all of the associations we manage. That has been super helpful and less time consuming to complete the monthly financials. ### 45. Great software for HOA record keeping **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about PayHOA?** Ease of use. Everything is easy to understand and use. Also customer support has been great. The couple times I have had a question they respond right away. **What do you dislike about PayHOA?** The vendor system could have options to not have an address. In today's world some businesses just use email and if they do not require a W9 an address is not needed. **What problems is PayHOA solving and how is that benefiting you?** Keeps track of all unit owners and HOA payments without me having to think much about it. Can set up for auto billing and owners have the option to pay online which helps me from having to take payments to the bank. ### 46. Excellent For HOA Administration **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan O. | Vice President of Property Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** The product makes managing the HOA extremely easy. From a financial perspective, the system is simple enough for bookeeping, yet with enough features that a career accountant can process more complex tasks and reporting. **What do you dislike about PayHOA?** None at this time, all of the features that we'd like to use are in place and robust. **What problems is PayHOA solving and how is that benefiting you?** Managing our residents, communicating with everyone in an official manner, budgeting, and controlling expenses. ### 47. User friendly HOA management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about PayHOA?** Managing all of HOA business in one website which is easy to navigate. Payment of monthly dues is easy to set up for HOA board and easy to use for members. When I have questions payHOA always responds promptly with very helpful information. Excellent bookkeeping capacity and reporting. Seamless integration with bank account. **What do you dislike about PayHOA?** I would like a little more information in some of the transactions, e.g. clarifying how something was paid (credit card, debit card, check, EFT, etc). **What problems is PayHOA solving and how is that benefiting you?** Payment of monthly dues is easy to set up so we are paid on time and can easily tell if someone is delinquent. It is easy to track income and expenses. ### 48. A must have for HOA management **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about PayHOA?** It’s easy to use, offers many features, and has a portal for owners to login it. Collecting dues is a breeze. **What do you dislike about PayHOA?** There isn’t much I dislike about the software other than the cost (which isn’t terrible anyway). **What problems is PayHOA solving and how is that benefiting you?** Collecting dues and helping with accounting. I am able to easily track every penny that comes and goes for the association and makes bill paying a breeze. ### 49. Have been a user since 2018 and have had a great experience with the program and the support team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about PayHOA?** PayHOA is very user friendly and the customer support has always been fast and efficient! The reporting features are great and I use them every day. As I transfer ownership of HOA's after development, the ease of teaching someone to use and implement far exceeds any expectation. **What do you dislike about PayHOA?** As I began using PayHOA in 2018 it's continually improved each year. The financial reporting is a little simplistic, and I've never been able to get the Balance Sheet in a form that is useful. However the reports still provides the data needed. **What problems is PayHOA solving and how is that benefiting you?** n/a ### 50. Greatly streamlined our workflow. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** The fact that it contains most of the functionality we need to manage and operate our POA in one software product. **What do you dislike about PayHOA?** The fact that they don't have an embedded email system which requires us to use emails outside of the product for email threads. **What problems is PayHOA solving and how is that benefiting you?** We no longer accept paper checks for payment. it's our long-term document repository, and greatly facilitates communications with members. ## PayHOA Discussions - [What is PayHOA used for?](https://www.g2.com/discussions/what-is-payhoa-used-for) - 1 comment - [View PayHOA pricing details and edition comparison](https://www.g2.com/products/payhoa/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+10%3A42%3A54+-0500&secure%5Bsession_id%5D=24a3ee7a-21fd-4fa6-8fb7-dd5b5bf3a9d8&secure%5Btoken%5D=1ed9a3903a8be60eee654ec71c5a76adf59dbb3873d50277412918e01eb7a88b&format=llm_user) ## PayHOA Integrations - [Bank of America HSA](https://www.g2.com/products/bank-of-america-hsa/reviews) - [Chase Payment Solutions](https://www.g2.com/products/chase-payment-solutions/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Lob](https://www.g2.com/products/lob/reviews) - [Namecheap Domains](https://www.g2.com/products/namecheap-domains/reviews) - [Plaid Bank Connect](https://www.g2.com/products/plaid-bank-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## PayHOA Features **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Member Management** - Member Profiles - Member Database **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management ## Top PayHOA Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (681 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) - 4.1/5.0 (371 reviews)