Johanna P.
JP
Johanna P.
Commercial Director
Small-Business (50 or fewer emp.)
"AI-Enhanced Invoice Management Streamlines Finances"
4.5/5
What do you like best about Payhawk?

I really like the AI feature in Payhawk because it learns from our usage, which means we don't have to manually fill in details. It's also so user-friendly and very intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

I think having a split payment feature would be nice. Sometimes there's 50% prepayment on an invoice needed, or we have credit notes that we apply to an invoice. So kind of that would be super nice if this was added in the future. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

We're glad to hear that you're enjoying the AI feature and finding Payhawk user-friendly and intuitive to use. We appreciate your feedback on the split payment feature, we have just released proforma and credit notes feature that will cover your request. You can enable them in Labs and read all about it here: https://payhawk.com/help/managing-credit-notes and here https://payhawk.com/help/managing-proforma-invoices

Joseph F.
JF
Joseph F.
"Effortless Expense Management and Navigation"
4.5/5
What do you like best about Payhawk?

I find Payhawk easy to navigate, which makes it really convenient to use. I also appreciate how simple it is to review all the expenses. One of its strongest points is the group dashboard, which allows finance teams to manage multiple subsidiaries with different currencies and tax jurisdictions from a single login. The initial setup was very easy — you just log in, receive an OTP from your cell phone, and you're logged on. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

So far I don't have negative comment on Payhawk. I like the system in reviewing all our credit card expenses. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Hi Joseph!

Thank you for sharing your positive experience with Payhawk. We're thrilled that you find it easy to navigate and review expenses, and that the group dashboard is beneficial for managing multiple subsidiaries.

We're committed to providing a seamless experience for our users and are here to assist you with any further assistance.

JS
Jack S.
Small-Business (50 or fewer emp.)
"Smooth Transition, Reliable Financial Management & card platform"
5/5
What do you like best about Payhawk?

I use Payhawk for managing corporate credit cards, and I find the automation and tracking features make life much easier, saving us time. I appreciate that the support team is really attentive. I like how invoice payments are super easy to handle, and having an audit trail for everything from approvals through to payment keeps accountability in check. The platform works incredibly well 99% of the time, and it's easy to onboard users. I also value the flexibility with corporate card approvals to adjust credit limits on the go, ensuring our staff are always equipped to do their job. The initial setup was super easy as well, thanks to our rep James and the great implementation team. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

We've had one outage in 2 years, and one platform error. The uptime is great, the issues have just come quite close together. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Thank you for sharing your positive experience with Payhawk! We're delighted that the platform has made managing corporate credit cards and invoice payments easier for you, and that you find the support team to be attentive. We understand the importance of reliability and are actively addressing the recent outage and platform error to ensure a smoother experience for you in the future.

Kelli K.
KK
Kelli K.
Software Workflow Specialist
Mid-Market (51-1000 emp.)
"Instant Transactions and Flexible Admin Customization"
4.5/5
What do you like best about Payhawk?

We really like that most transactions come through immediately, which allows for quicker processing. We also appreciate that the admin can build exports and customize what the end user sees, making it easier to tailor the experience to our needs.

Also, the implementation and support teams are top notch! Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

The only thing that isn’t my favorite is that the export doesn’t let me group transactions by employee. In our old system, we could group expenses by report, rather than having everything separated strictly by individual transactions within the export. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

We're glad to hear that you appreciate the instant transactions and flexible admin customization features of Payhawk. We understand your feedback about grouping transactions by employee in the export, and we'll take that into consideration for future improvements.

Izabela S.
IS
Izabela S.
Small-Business (50 or fewer emp.)
"Effortless Expense Management, Easy to Use"
3.5/5
What do you like best about Payhawk?

I use Payhawk daily for work, and it helps me process my coworkers' expenses faster and easier as they can enter the values themselves. The software is user-friendly and very easy to use, both from an employee and employer perspective. Everyone can use it without troubles or difficulties, and I learned how to use it very quickly. The initial setup is also very easy; you just need to log in and orient yourself with the necessary buttons, especially when it becomes a daily app. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

It is super small thing but not many language I can use as a setup Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Hi Izabela, thank you so much for your kind review and for using Payhawk every day!

We are glad to hear the platform makes expense management easier for you and your team, and that the setup was smooth from the start.

On the languages, great news! Payhawk is already available in several languages, English, German, Spanish, French, Italian, Dutch, Bulgarian, Portuguese, and Finnish, and you can change your language preference both from the mobile app and the web platform. You can find out how here: https://payhawk.com/help/changing-your-language-preference

Hope this makes your Payhawk experience even better!

Verified User in Venture Capital & Private Equity
AV
Verified User in Venture Capital & Private Equity
Mid-Market (51-1000 emp.)
"Easy-to-Use Expense Management with Real-Time Visibility and Helpful Support"
5/5
What do you like best about Payhawk?

Payhawk has been a great expense management platform for us. Their customer support is quick and very helpful, and the platform is easy to use for submitting and tracking expenses. It also offers real‑time spend visibility, automated receipt capture, and AI‑powered coding, which saves a lot of manual work. Plus, their integration with accounting systems and the ability to add real‑time controls to existing corporate cards make it a strong all‑in‑one solution. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Recently, I faced an integration issue between Payhawk and Xero, which caused my data not to sync properly. Because of this, I had to do the work twice, which was time‑consuming and frustrating. I hope Payhawk fixes this soon, as it affects daily tasks and slows down the process. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Thank you for sharing your feedback.

We're thrilled to hear that our platform has been a great asset for your expense management needs. We appreciate your feedback regarding the integration issue with Xero. We apologize for any inconvenience this may have caused and assure you that our team is actively working on resolving this issue to ensure a seamless experience for all users.

If you encounter any further challenges or have additional feedback, please don't hesitate to reach out to our support team (support@payhawk.com). We are here to assist you and ensure your experience with Payhawk remains smooth and efficient.

Thank you for choosing Payhawk for your expense management solution!

Stéphane M.
SM
Stéphane M.
Head of finance
Mid-Market (51-1000 emp.)
"Accelerating Financial Efficiency with Smart, User-Friendly Design"
4.5/5
What do you like best about Payhawk?

We especially value the native integration with our ERP system, as well as how straightforward the deployment and onboarding processes are. Additionally, the user experience stands out for being clean, intuitive, and genuinely enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

The main aspect where Payhawk could enhance its offering is by introducing more advanced customization options for workflows and reporting. While the existing features function very well, additional flexibility would make the platform even more effective for organizations with complex needs. Review collected by and hosted on G2.com.

Mohamed I.
MI
Mohamed I.
Group Financial Controller
Mid-Market (51-1000 emp.)
"Intuitive Expense Management with Seamless Integration"
5/5
What do you like best about Payhawk?

I love using Payhawk for its intuitive, easy-to-follow interface and menus, which make navigating the platform simple. I appreciate how it works seamlessly with Xero, making it more efficient for handling financial processes. The approval workflow really streamlines the business for us, particularly with approval of costs such as 3rd party costs or freelancer invoices. I also found the initial setup to be quick and straightforward, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

They need better banking facilities in the US, deposits are too slow (2/3 days) Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

We're thrilled to hear that you find Payhawk's interface intuitive and easy to navigate. We're also glad to hear that the seamless integration with Xero has made financial processes more efficient for you. We appreciate your feedback about the banking facilities in the US, and we're continuously working to improve our services in that area.

Ashish V.
AV
Ashish V.
Director - Finance, IT and Operations
Small-Business (50 or fewer emp.)
"Streamlined Expense Management with Global Flexibility"
5/5
What do you like best about Payhawk?

I admire the user friendly interface, which makes it easy and intuitiev to navigate various tasks. The features that capture invoice information are valuable, providing automation and efficiency in handling expenses. I appreciate the flexibility offered in payment transfers globally, which is crucial feature. The ability to quickly process expenses reimbursement and use of cards ensures that our team members do not need to spend their own funds while travelling for work, making it the most utilised feature by our team. Additionally, the initial setup of Payhawk was quick, adding to the overall positive experience. I am inclined to recommend Payhawk to others for its effectiveness in our operations. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

The charges to make payments to a few countries are very high, and it would be beneficial if the burden of these charges could be reduced. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Straightforward, Feature-Rich Experience That Makes Reimbursements Easy"
4.5/5
What do you like best about Payhawk?

I’d say it’s the features overall. For example, the user experience and interface, as well as how easy it is to handle reimbursements. Whatever you need to do, you know it’s going to be straightforward and easy. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

It can be a bit hard to get used to the interface at first. Review collected by and hosted on G2.com.

Response from Raquel Orejas of Payhawk

Hi there!

It's great to hear that Payhawk has made handling reimbursements easy for you. We're constantly striving to enhance our interface to ensure a seamless user experience. Thank you for your valuable feedback.