You can use it both with the physical card and from the mobile wallet, which is very practical. Review collected by and hosted on G2.com.

So far, I have not found any disadvantages in using Payhawk. Review collected by and hosted on G2.com.

I like the Travel Agent feature in Payhawk because it lets me book everything I need for my trips easily. It saves me time and money by researching prices and notifying me about the cheapest or best value-for-money options. I also think the transition to Payhawk was smooth and everyone is quite content with it. Review collected by and hosted on G2.com.

I find it problematic that expenses don't automatically move to specific categories. For instance, if I call a taxi via FreeNow, it should automatically be categorized as ground transportation. It would be helpful if the system could analyze the payment to guess the correct category and let the user review it afterward. Also, a reminder at the time of purchase to upload the receipt would improve the experience. Review collected by and hosted on G2.com.

The support is very quick if you have any issues, coupled with a very efficient AI agent. The system seems to be updated regularly with new features added.

It also integrated to accounting systems easily. Review collected by and hosted on G2.com.

The system lacks functionality features in the booking platform. You can't choose your own seats for flights, trains can't be booked in the platform and the same for car rentals. This is something that is being worked on though I have been told. Review collected by and hosted on G2.com.

I really appreciate that Payhawk provides one platform for all my needs with easy access and usability. I can see workflows transparently and track where my invoice is in the process. I love the user-friendliness and the good customer service, and the onboarding experience was pretty straightforward and clear, which is usually hard with new tools. Plus, for any issue, I feel like I get very personal and quick help, and the initial setup was quite easy. Review collected by and hosted on G2.com.

If I see the history of an invoice, I see every single step from finance, but maybe not all is needed for me. Maybe it can be filtered to what is relevant for me to see only. Review collected by and hosted on G2.com.

I use Payhawk to manage expenses for all employees at work, and I find it easy to use and understand. The design is not too gray and it's helpful that all entries are accessible. It makes my work really easy and less boring. I can send messages or directly forward expenses that need additional input to employees. I also like that there are many tools in Payhawk that really simplify our work. The initial setup was really easy for me to understand, even though it was my first time using Payhawk. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

I really appreciate the ease of use of Payhawk. It's very self-explanatory and not complex at all, making it accessible even for those who haven't received basic training. The speed is another plus, and it was incredibly easy to implement thanks to the very helpful team. I also like that it doesn't require complex implementation, allowing our finance staff to use it with minimum training. The team was extremely helpful during setup, making the transition to Payhawk smooth. Review collected by and hosted on G2.com.

There's one tiny feature that could be improved, I guess. When we're making payments to multiple countries at the same time, it doesn't point out which ones are abroad payments. So for instance, if it's not allowing me to move forward because there's a couple of non-euro payments in there, it would be great if it pointed out which ones so that I can exclude without asking team members. Review collected by and hosted on G2.com.

I really appreciate the ease of use of Payhawk, which makes it accessible for all levels of users, whether they are in finance or not. The clear approval flows also make reviewing processes simple. The multicurrency feature works well, and the multi-entity capability is well thought out, which is great for our needs. I especially like the perfect sync with QuickBooks Online; it's immediate, which saves us time. Review collected by and hosted on G2.com.

Sometimes suppliers or tax codes do not sync. There should be improvements in payment status syncing of an invoice, like when the payment is done outside of Payhawk. Review collected by and hosted on G2.com.

I find Payhawk very easy to use and to implement in the team, even for non-finance or admin employees. The system is cleaner and easier to use compared to what we had before. I rate the setup of Payhawk as 9 out of 10. I use Payhawk for coding of expenses and bills as well as managing the workflow, which solves the problem of keeping the workflow out of the bookkeeping system. Review collected by and hosted on G2.com.

I don't like that you can't edit expense fields per expense type and that bills aren't automatically allocated based on invoice data. Right now, an admin has to manually allocate them to the right buyer. Review collected by and hosted on G2.com.

I like that Payhawk is light and easy to implement. It connects natively into our accounting with Exact Online, which is a huge time-saver. The support team is very reactive, which I really appreciate. The cashback on card payments is another great feature. Review collected by and hosted on G2.com.

So, there's a couple of glitches or bugs often in Payhawk. The first one is what I have pretty often is that I move expenses from one stage to another, like from the review step to the payment step, and they sometimes stay stuck before payment. Even after you validate the payment, they still stay for a while in the validate stage, which is super confusing. The second problem is with my validation via the app, which doesn't work properly. We have to sign payments with the Payhawk app on our phones, but it happens super often that I don't get the ping on the app. Or I might get the ping on my home screen, but when I open the app, there's nothing to approve, and I have to wait for the timer of two minutes to run out. This is quite annoying. I had it on iPhone 12, iPhone 16, multiple updates, so it seems to be a recurring issue. Review collected by and hosted on G2.com.

I really like Payhawk’s easy-to-use interface and the automations that take care of many manual tasks. Their customer support is excellent-someone’s always available to help. We recently migrated from Kloo, and it’s been a huge relief for our Avado Accounts team. Invoice processing has never felt easier! Review collected by and hosted on G2.com.

Receipt Sync Delays: Sometimes receipts emailed to Payhawk don’t sync instantly or get missed, leading to manual follow-ups.

Slow Support on Complex Issues: While basic queries are handled quickly, complex issues may take longer to resolve. Review collected by and hosted on G2.com.