---
title: Payhawk Reviews
meta_title: 'Payhawk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 905 reviews by the users' company size, role or industry
  to find out how Payhawk works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 905
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Payhawk Reviews
**Vendor:** Payhawk  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 905
## About Payhawk
Payhawk is an AI-native spend management platform that orchestrates company spending across Bills, Cards, Expenses, Travel, and Procurement to give finance teams maximum control, automation, and visibility. The platform combines a global money account with powerful automation and AI agents that enforce policies, budgets, and approval flows on every payment while giving employees a seamless spending experience. Payhawk includes specialized AI agents designed to streamline different areas of company spending: • Finance Controller Agent – automates routine finance operations and reduces manual reconciliation work. It also includes Agent Fetch, an AI-powered capability that automatically retrieves missing receipts and invoices directly from supplier portal attaching them to transactions so finance teams no longer need to chase employees or suppliers for documentation. • Payments Agent – helps employees resolve card and expense-related issues in real time. It enables instant self-service support for problems like failed or blocked transactions, provides real-time updates on reimbursements, per diems, and mileage status, and answers policy-related questions. • Procurement Agent – manages purchase requests, approvals, and purchase orders in one place, helping companies ensure spend is approved before it happens and aligned with company budgets. • Travel Agent – simplifies business travel by integrating booking, payment, and expense management into a single workflow, reducing manual expense reporting and improving policy compliance. Payhawk allows companies to manage all types of business spend in one platform, transforming processes around Travel, Cards &amp; Expenses, Accounts Payable, and Procurement. Companies can adopt these modules gradually or implement them together to create a unified spend management system. The platform also provides a global money account that enables companies to operate internationally with ease. Customers can issue corporate cards, manage multi-currency accounts, and make supplier payments in over 150 countries and 115 currencies. Payhawk supports dedicated IBANs, local payment rails such as SEPA, ACH and Faster Payments, and highly competitive FX rates. A key differentiator of Payhawk is its deep accounting and ERP integrations. The platform is built with strong accounting logic, enabling seamless syncing with systems such as Microsoft Dynamics, NetSuite, Exact, Xero, Sage, Pennylane and QuickBooks. This allows finance teams to automate reconciliation, maintain accurate financial records, and reduce manual data entry. Headquartered in London with offices across Europe and the US, Payhawk serves mid-market and enterprise companies globally, including brands such as Luxair, Babbel, and Vinted. By combining automation, global payments infrastructure, and AI-powered finance agents, Payhawk helps organizations reduce manual work, improve financial control, and give finance teams more time to focus on strategic decisions.



## Payhawk Pros & Cons
**What users like:**

- Users find Payhawk&#39;s platform to be **intuitive and easy to use** , streamlining expense management efficiently. (439 reviews)
- Users appreciate the **ease of expense management** with Payhawk, finding it simple and intuitive for tracking and approvals. (222 reviews)
- Users appreciate the **excellent customer support** of Payhawk, noting fast and clear replies from a professional team. (212 reviews)
- Users value the **time-saving capabilities** of Payhawk, appreciating its efficiency in managing expenses and reimbursements. (167 reviews)
- Users appreciate the **simple and intuitive interface** of Payhawk, making expense management effortless and efficient. (166 reviews)
- Users appreciate the **efficiency** of Payhawk, enjoying quick, easy expense management and real-time tracking. (157 reviews)
- Simplicity (121 reviews)
- Easy Upload (118 reviews)
- Simple (118 reviews)
- Integrations (101 reviews)

**What users dislike:**

- Users face **approval issues** with delayed requests and complex navigation in Payhawk&#39;s mobile app. (58 reviews)
- Users face **missing features** that hamper usability, like complex navigation and lack of request tracking until approval. (53 reviews)
- Users struggle with the **approval process** , finding it non-intuitive and difficult to track request submissions effectively. (42 reviews)
- Users find the **limited customization** options in Payhawk challenging, impacting their ability to tailor the platform to specific needs. (42 reviews)
- Users find the **card approval process confusing** and face issues with integrations and managing employee card changes. (41 reviews)
- Users highlight the **limited options** in Payhawk&#39;s virtual card management, affecting flexibility in transactions. (37 reviews)
- Users report **integration issues** with Payhawk, citing API adaptation challenges and bugs affecting overall functionality. (36 reviews)
- Receipt Scanning Issues (34 reviews)
- Invoice Issues (33 reviews)
- Bug Issues (32 reviews)

## Payhawk Reviews
  ### 1. Easy to use, but still a little bit complicated to still add all the bills. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alina P. | Dentist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Payhawk?**

I like to have Payhawk on my cellphone because it is very intuitive and easy to use. 


**What do you dislike about Payhawk?**

The paywawk could give you a notice that the money is plafond finishing. 



**What problems is Payhawk solving and how is that benefiting you?**

It is more direct to send the company the travel expenses to the company. 
It is easier to add all the expenses.
It is easy to do the calculation of the expenses with the km.

  ### 2. Ease of use and functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roberto C. | Center manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Payhawk?**

It allows me to have complete, real-time control over the expenses incurred by my company's employees.
Not only does it work with a physical card, but it can also be linked to mobile phones.
Being able to upload invoices digitally and link them to the different suppliers we work with allows us to control expenses from the administration department.
Another point we valued was having support that would help us quickly and efficiently, and we have had that thanks to them.

**What do you dislike about Payhawk?**

We have been working with them and so far we have not had any problems with them.

**What problems is Payhawk solving and how is that benefiting you?**

Keeping track of all my employees' expenses in a single application, as well as ensuring that they upload invoices for all their expenses.

  ### 3. Seamless Business Credit Card and App Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** ash j. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Payhawk?**

I like using Payhawk as a business credit card because it's a good credit card and has a great app. I appreciate that it's accepted everywhere and the app itself is a highlight for me. The multi-factor authentication adds another layer of security, which I find valuable. Having online access is also crucial, and the initial setup was easy. Overall, I would definitely recommend Payhawk.

**What do you dislike about Payhawk?**

N/A

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk offers a good credit card and a great app that's accepted everywhere, enhancing its utility.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk! 

We're thrilled to hear that you find our business credit card and app valuable for your needs. We're committed to providing a seamless and secure experience for our users, and we're glad to hear that you appreciate features like multi-factor authentication and easy online access. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience with Payhawk continues to meet your expectations. Thank you for recommending us, and we look forward to serving you in the future!

  ### 4. Effortless Adoption and User-Friendly Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about Payhawk?**

The simplicity of use really stands out. Everything is straightforward, and our employees were able to adopt it very easily, even before we provided any training.

**What do you dislike about Payhawk?**

To be honest, there isn't much to mention. There are a few limitations regarding ERP integration in certain areas, and some features are initially released at the entity level rather than for the entire group. However, these issues are not particularly significant.

**What problems is Payhawk solving and how is that benefiting you?**

The integration with NetSuite is excellent, and it works well with Egencia too, which is helpful since we receive many invoices from them. Having all our information consolidated in one place is extremely convenient. The platform is highly customizable, allowing us to tailor any process to fit the needs of each of our subsidiaries.

  ### 5. Effective Budget Management and Smooth Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Veronica A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about Payhawk?**

I like Payhawk's role-based access control, as it provides different permission levels to help my organization manage financial access securely. I also found the initial setup to be smooth.

**What do you dislike about Payhawk?**

I don't like that the mobile app lacks offline functionality. Employees should be able to submit expenses even when internet access is limited.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk helps me control company budgets by implementing spending limits and preventing overspending. It offers role-based access control to manage financial access securely.

**Official Response from Raquel Orejas:**

> It's great to hear that Payhawk is helping you control company budgets and manage financial access securely. We appreciate your feedback about the mobile app's offline functionality and will take it into consideration for future enhancements.

  ### 6. The best Expense Management software in the market.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Payhawk?**

- very powerful OCR
- very good product development
- very good customer support
- intuative platform / eays to use

**What do you dislike about Payhawk?**

- obviously the price is pretty high
- no cashback on credit cards transactions

**What problems is Payhawk solving and how is that benefiting you?**

- managing incoming invoices

  ### 7. User-Friendly and Efficient for Overseas Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rosaldo D.

**Reviewed Date:** October 17, 2025

**What do you like best about Payhawk?**

I appreciate how easy and straightforward it was to set up PayHawk. Within five to ten minutes of installing the mobile application, I was able to use my card to process vouchers, which is incredibly efficient. The mobile application stands out as being particularly user-friendly, which makes the functionality easy to navigate.

**What do you dislike about Payhawk?**

I had a problem with my phone number, and there wasn't a recovery option available in the application. Unlike other applications, such as Facebook, which provide alternative recovery options when you don't have access to your phone number, PayHawk lacks this feature. It would be helpful to have options like email or security questions for account recovery in cases where the phone number is inaccessible.

**What problems is Payhawk solving and how is that benefiting you?**

PayHawk solves the problem of processing vouchers for a UK-based company while I'm in the Philippines, providing a UK-based card for seamless overseas transactions.

  ### 8. Using Payhawk is extremely user friendly built in with sophisticated technology

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael O. | Client Liaison Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2025

**What do you like best about Payhawk?**

Using Payhawk is extremely user friendly built in with sophisticated technology. I love the way how it simplifies the process when submitting expenses whilst also capturing key information that is required. The customer support function is also easily accessible whenever and if needed to help resolve any issues any users have. I utilise Payhawk daily when processing invoices from external suppliers and transactions submitted via my Payhawk Credit Card and can not praise Payhawk enough. It rarely goes offline.

**What do you dislike about Payhawk?**

Occasionally Payhawk will delete an action already entered when when adding an expense but is an easy fix by just re-adding the note on the entry.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has made it easy for me to submit payments and invoices for payments and reimbursements. It is very easy to navigate and reduces admin time from our perspective.

  ### 9. Effortless and Reliable Expense Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Payhawk?**

I really like that Payhawk is easy, fast, and reliable. It made the initial setup incredibly easy for me. I received support on two card transactions within minutes, providing me with full details and instructions. This level of quick and detailed support is something I value highly.

**What do you dislike about Payhawk?**

I think the currency exchange feature should be made available in Payhawk. If it were available, we could do foreign exchange within the system.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk arranges bank transfers, card payments, and expense management with a system for approvals. It's easy, fast, reliable, and provides quick support on transactions, which my previous bank lacked.

  ### 10. Easy to Use, Simple to Integrate, and an Excellent Company to Work With

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fraser M. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about Payhawk?**

Easy of use, simple to implement and integrate, excellent company to work with

**What do you dislike about Payhawk?**

Nothing, it has been a revelation to our business

**What problems is Payhawk solving and how is that benefiting you?**

The major benefit is far greater insight into our spending trends

**Official Response from Raquel Orejas:**

> It's great to hear that Payhawk is providing greater insight into your spending trends. We're committed to helping our customers gain valuable insights into their finances.

  ### 11. Effortless AP Automation, Needs Glitch Fixes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garrett c. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Payhawk?**

I like that Payhawk can extract invoice data automatically and streamline the approval and payment workflow. The initial setup was smooth, which was a pleasant experience.

**What do you dislike about Payhawk?**

I dislike the software glitches that occur after updates. Sometimes updates introduce bugs that affect invoices, settings, and accounting workflows.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to automate accounts payable workflow. It helps with poor budget control by allowing the finance team to assign budgets and monitor spending in real time.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with the initial setup and the benefits of using Payhawk for accounts payable automation. We understand the frustration caused by software glitches and are committed to resolving them promptly to ensure a smooth user experience.

  ### 12. Payhawk Made Our Company Spend Smarter and Easier to Manage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sourav A. | Finance Associate, Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Payhawk?**

What I like best about Payhawk is how it strikes the perfect balance between robust functionality and a genuinely user-friendly experience. From the very beginning, the implementation process was smooth and surprisingly quick our finance team and even non-finance users were able to adopt it with minimal onboarding.

We use Payhawk extensively across departments for issuing company cards, submitting and approving expenses, and reconciling monthly spend. Features like real-time expense tracking, receipt capture via mobile, and automated policy enforcement have significantly reduced our manual workload and improved accuracy.

One of the biggest wins for us was the integration with Xero it only took a few minutes to connect, and everything has synced perfectly since then. It saves us hours during month-end close. Also, having both virtual and physical cards with customizable limits has really improved control over team budgets.

The interface feels modern and clean, with no unnecessary clutter, which makes it easy for even non-finance folks to use confidently. And whenever we’ve had a question, the customer support team has been proactive and genuinely helpful, which makes a big difference.

Overall, Payhawk has helped us create a structured, efficient, and transparent spend process across the company without making it feel like a burden on the team.

**What do you dislike about Payhawk?**

There’s honestly very little to dislike about Payhawk, but if I had to highlight something, it would be the mobile app experience, which while functional can feel slightly limited compared to the desktop version. For example, reviewing older transactions, accessing detailed spend history, or switching between multiple company accounts is a bit more cumbersome on mobile.

Additionally, while the platform is packed with great features, some of the admin settings and workflow configurations could benefit from clearer explanations or tooltips especially for new admins setting things up for the first time. It took us a bit of trial and error to figure out certain approval rules and card restrictions.

That said, I have to give credit where it’s due the Payhawk support team is genuinely responsive and helpful. Any time we’ve hit a snag or weren’t sure how to proceed, they’ve jumped on a call or shared documentation right away, which makes these small issues easy to overcome.

**What problems is Payhawk solving and how is that benefiting you?**

Before Payhawk, we were relying on a mix of shared corporate cards, spreadsheets, and manual receipt chasing to track company expenses which often led to delayed reconciliations, missing receipts, and very little visibility into real-time spend.

Payhawk has completely transformed that process for us. By issuing individual company cards (both virtual and physical), we’ve been able to give teams autonomy over their budgets while still maintaining full visibility and control. Their spend policies, receipt capture, and real-time approval workflows have helped us enforce compliance without slowing anyone down.

We also no longer have to wait until month-end to understand spend patterns—thanks to the real-time dashboards, we can make informed decisions on the go. And with the Xero integration, syncing transactions and reconciling them is almost automatic, saving hours of manual work each week for our finance team.

In short, Payhawk is solving our biggest operational pain points around expense tracking, compliance, and reconciliation, and the time and effort it’s saved has made it a key part of our finance stack.

  ### 13. PayHawk - revolutionising company cards

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stuart T. | Group FInancial Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Payhawk?**

I love how intuitive Payhawk is to use. It's very easy to issue new cards, amend limits, setup new employees. Most administration tasks take a few minutes max, new cards can be issued in very easily.  Employees are also happier with how the system works compared to traditional corporate cards and ease of uploading receipts and invoices.

Payhawk has also seamlessly integrated with our financial system enabling straightforward reconciliations.  The development roadmap which includes a 'Financial controller agent' which will make chasing receipts and uploading receipts easier looks a like a great feature which we are looking forward to being live.

**What do you dislike about Payhawk?**

At the moment I have no major gripes with Payhawk.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk allows us to quickly issue corporate cards with defined limits to employees so they can raise purchases directly. This cuts down time in processing supplier payments.

  ### 14. Very Useful and Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Miguel O. | Director Financiero, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Payhawk?**

Payhawk it's very useful and easy to use it.

**What do you dislike about Payhawk?**

Sometimes OCR not detect correctly if its an invoice or ticket

**What problems is Payhawk solving and how is that benefiting you?**

A problem about a charge not recognized.

**Official Response from Raquel Orejas:**

> We're glad to hear that you find Payhawk useful and easy to use! We understand the frustration with OCR detection and are constantly working to improve this feature for a better user experience. Thank you for bringing this to our attention.

  ### 15. Integrated payment cars and expense management system, efficient and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benoit C. | Tram manager sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Payhawk?**

far better than other business card providers, expenses receipts and invoices can be updated just using your phone cam with gidance from the app to get the right picture

**What do you dislike about Payhawk?**

procees to upload fund on each employee card

**What problems is Payhawk solving and how is that benefiting you?**

Easy manage employee expense and real time funding
Expense control using profiles

  ### 16. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about Payhawk?**

Payhawk provides a safe environment for transaction, allowing users to be able to use it for their everyday business needs. On top it provides reports so that all transactions can be safely monitored.

**What do you dislike about Payhawk?**

Altohugh payhawk is a very usefull tool , sometimes has a few bugs that disrupt the everyday useage. 2 examples that recently caused problems are:
1) The card didn't go through 
2) The spit feature in expenses has a bug that doesn't recognise the correct amounts.

**What problems is Payhawk solving and how is that benefiting you?**

We can use our business  cards to make payments for us and for our colleagues. We can also submit the relevant receipts so that the manager can also have a report with all expenses.

  ### 17. I had problem with card managment. But I recived help from Payhawk team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karol G. | Senior Treasury, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Payhawk?**

Clean interface – It’s designed so that both finance teams and employees can use it without needing long trainings.

Seamless automation – Expense reporting, receipt collection, and approvals are straightforward, reducing manual work.

All-in-one platform – Instead of juggling multiple tools, Payhawk combines cards, expenses, invoices, and reimbursements in one place.

User experience – Submitting expenses or managing company spend takes just a few clicks, which makes adoption easier across teams.

**What do you dislike about Payhawk?**

Complex configuration – While the platform is generally simple, setting up card issuance rules, approval chains, and limits can feel unintuitive at first.

Workflow rigidity – Some companies find it tricky to adapt the default card approval processes to match their internal policies.

Learning curve for admins – Finance or HR managers may need extra time to understand how to best configure cards, especially if they want multiple layers of approval or department-specific rules.

**What problems is Payhawk solving and how is that benefiting you?**

Manual expense reporting – No more chasing receipts, spreadsheets, or paper reports.

Fragmented spend management – Instead of using different tools for cards, invoices, reimbursements, and approvals, everything is unified.

Lack of visibility – Finance teams often struggle to see real-time company spending. Payhawk provides instant insights.

Slow approval workflows – Traditional processes take days; Payhawk automates and speeds this up.

Compliance headaches – Missing receipts, VAT recovery issues, and audit preparation are simplified with automated reminders and digital records.

  ### 18. Fast and Easy Expense Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roberto R.

**Reviewed Date:** February 06, 2026

**What do you like best about Payhawk?**

I use Payhawk for expenses and payment. I appreciate its speed, as it helps me manage tasks efficiently. I also like its ease of use, which makes it simple to navigate. Additionally, handling employee expenses with Payhawk works well for me.

**What do you dislike about Payhawk?**

I don't like the issues with foreign currency payments and making partial payments.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for expenses and payments. It solves speed issues and I like its ease of use, especially for handling employee expenses.

  ### 19. Easy-to-Use Platform for Card and Reimbursable Expenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kasia L. | Accounts Payable Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2026

**What do you like best about Payhawk?**

Easy platform to use for card and reimbursable expenses

**What do you dislike about Payhawk?**

The inability to change approver when the expenses belong to different department

**What problems is Payhawk solving and how is that benefiting you?**

submitting receipts through the paid email solves a lot of problems with missing receipts, ability to bulk approve and review is a massive plus

  ### 20. Effortless Expense Management with Instant Card Access

**Rating:** 4.5/5.0 stars

**Reviewed by:** David P.

**Reviewed Date:** January 19, 2026

**What do you like best about Payhawk?**

I really appreciate the ease of use of Payhawk. I also like that the digital card is available immediately, which makes managing expenses more convenient. The initial setup was easy, and I didn't need to do much myself as a user.

**What do you dislike about Payhawk?**

I would like if there was a smarter pre-population of details that are required for claiming expenses, for example recurring invoices could be pre-classified so manual work is minimized.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk helps with expense management and travel, making paying for work expenses easier.

  ### 21. Payhawk is a  Game Changer for AP and Spend Management! Truly Impressive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sourav A. | Finance Associate, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about Payhawk?**

I’ve been using Payhawk for quite some time now, and I can genuinely say I’ve become a big fan of the system.

Before Payhawk, we were using another AP solution, but shifting to Payhawk has made a world of difference for us. The platform is intuitive, efficient, and incredibly user-friendly. Implementation was also refreshingly straightforward, and we were able to get up and running with minimal disruption to our workflows.

One of the standout features for me is how easy it is to create corporate cards, virtual or physical, with just a few clicks. You can assign permissions, adjust spending limits, and monitor usage in real time with incredible ease. We use Payhawk on a daily basis, and it has quickly become a core part of our finance operations.

The flexibility Payhawk offers in building approval workflows is another major plus. It empowers teams to move fast, while still allowing finance to retain full visibility and control. This has greatly improved our internal processes and reduced room for error.

From an accounting perspective, Payhawk has helped us streamline our payables in a way that’s both efficient and compliant. The integration with Xero works flawlessly and has saved our team a great deal of manual effort. It’s helped us cut down reconciliation time significantly and allowed our finance team to focus on more strategic tasks.

On top of that, their support team has been incredibly responsive and helpful, which really builds confidence in the product and the team behind it.

In short, Payhawk has elevated the way we manage spend and accounts payable. It’s now an essential tool in our daily workflow, and I’d confidently recommend it to any finance team looking for a modern, scalable solution. Thanks!

**What do you dislike about Payhawk?**

To be honest, there’s very little to dislike about Payhawk, especially considering how much it has improved our workflows. Occasionally there can be a slight learning curve for new users, especially when setting up more advanced workflows or roles. But once you get the hang of it, it all works seamlessly. Thanks!

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has solved major pain points for us around expense management, card control, and accounts payable. We can now instantly issue cards, set limits, and build custom approval workflows, giving teams flexibility while keeping finance in control. It’s made our processes faster, more efficient, and far less manual. Our accounting team especially benefits from the automated receipt matching and clean integration with our systems linked with Xero.

**Official Response from Magdalena Hristova:**

> Thank you so much for the thoughtful and detailed review! We’re thrilled to hear how Payhawk has become such a valuable part of your day-to-day operations. It’s great to see the impact on your workflows, from issuing cards to streamlining payables and accounting. We truly appreciate your kind words and support! 😊

  ### 22. Versatile and Easy to Love

**Rating:** 5.0/5.0 stars

**Reviewed by:** César T. | Administrador, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about Payhawk?**

Versatility improvement unity among others

**What do you dislike about Payhawk?**

Nothing………………………………………………………………………………………

**What problems is Payhawk solving and how is that benefiting you?**

Join everything I need to be able to see any type of expense in real time.

**Official Response from Raquel Orejas:**

> Thank you for your positive feedback! We're glad to hear that you find Payhawk versatile and easy to use.

  ### 23. Payhawk - A ideal solution for Expense management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajay N. | Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2025

**What do you like best about Payhawk?**

To be honest, we didn’t have high expectations when we started looking for a new expense management solution. We had been using Kloo previously and faced quite a few challenges with the app, so our motivation to try something new was pretty low. However, we eventually came across Payhawk, and after hearing some positive reviews, Avado’s senior leadership team decided to give it a shot.

Right from our very first call with the Payhawk product team, we were impressed. It genuinely felt like many of our existing issues were already being addressed even before we started the actual implementation. Once we began using the platform, I was genuinely amazed by how intuitive and user-friendly it is.

The filtering system, the ease of categorizing expenses, the speed of payments, and the simplicity of setting up workflows—everything is just so well thought out and efficient. One of my favorite features is how it handles missing receipts: instead of manually chasing people, you can just leave a note under the expense, and it automatically notifies the cardholder.

Overall, it’s been a fantastic experience so far—Payhawk is miles ahead of the tool we were using before. Truly a game changer for our finance processes.

**What do you dislike about Payhawk?**

Honestly there's not to be disliked, since it covers all the aspects that we need to manage our expenses as of now.

**What problems is Payhawk solving and how is that benefiting you?**

One of the biggest advantages we've seen with Payhawk is how seamlessly it integrates with our financial system. Previously, we had to manually input expenses into our finance software, which was time-consuming and prone to errors. Now, once an expense is approved in Payhawk, it’s automatically recorded in our financial system—saving us both time and effort.

When it comes to invoice payments, the automation continues. We no longer need to manually mark invoices as paid. Once a payment is made through Payhawk, it’s automatically matched and applied to the correct invoice in our system.

The expense categorisation feature has also been incredibly helpful. It not only simplifies reporting but also enables us to send reminders or notes for unapproved costs directly to the approvers—no need for back-and-forth emails.

And the ability to generate statements from Payhawk has made it much easier to reconcile balances between our financial system and Payhawk itself. It’s really streamlined a lot of our financial operations.

  ### 24. User friendly Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aishwarya A. | Senior Finance Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Payhawk?**

Payhawk offers a user-friendly mobile app available on both Android and iOS, allowing users to manage expenses, approve requests, and track spending on the go. Key features include real-time notifications, instant card activation with Apple/Google Pay integration, and receipt scanning with OCR for quick data entry. Users appreciate the intuitive interface and seamless experience, both on desktop and mobile. While it's praised for streamlining expense management, some users note a need for more customizable categorization and smoother accounting software integration.

**What do you dislike about Payhawk?**

Some users find the Payhawk mobile app slightly limited compared to the desktop version, missing a few advanced features. There can also be occasional syncing issues with accounting software, and expense categorization isn't fully customizable. New users may face a bit of a learning curve when setting up the mobile app. Despite these points, the app still offers solid core functionality for managing expenses on the go.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk is solving the problem of manual and time-consuming expense management by offering a mobile app that allows real-time tracking, receipt scanning, and instant expense submission. This reduces the need for paperwork and back-and-forth approvals, especially when on the move. It also helps enforce spending policies through instant notifications and digital card controls. As a user, this saves time, improves accuracy, and gives better visibility into company spending—even while away from a desk.

  ### 25. 5 Star Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2025

**What do you like best about Payhawk?**

Payhawk has completely transformed the way our company manages expenses, budgets, and corporate cards. The platform is intuitive, fast, and packed with features that actually make life easier for both finance teams and employees.

From real-time expense tracking to seamless integration with our accounting software, Payhawk has streamlined our processes and saved us countless hours of manual work. The ability to issue physical and virtual cards with built-in spend controls is a huge plus, and the mobile app makes submitting receipts and managing expenses effortless on the go.

Customer support is top-notch—responsive, knowledgeable, and always helpful. Payhawk clearly understands the needs of modern businesses, and it shows in everything they do.

Highly recommended for any company looking to upgrade their financial operations and gain better control and visibility over spending!

**What do you dislike about Payhawk?**

Can't upload the card in Samsung Wallet.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has solved a major pain point for us: manual and delayed reimbursements. Before using Payhawk, our team struggled with slow, error-prone processes for reimbursing employees, often involving spreadsheets, emails, and long approval chains.

Now, with Payhawk, the reimbursement process is fully streamlined and automated. Employees can easily submit expenses through the app, and managers can approve them in just a few clicks. This has drastically reduced reimbursement turnaround times and improved employee satisfaction.

It's also helped our finance team maintain accurate records and close books faster, since all reimbursement data is centralized and easy to track. Overall, it's taken a frustrating process and made it simple, transparent, and efficient.

  ### 26. User friendly and low effort to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khushboo K. | Associate Collection Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about Payhawk?**

It’s super smooth, easy to use, and the features are really good.

**What do you dislike about Payhawk?**

So far, I haven’t come across any issues or concerns.

**What problems is Payhawk solving and how is that benefiting you?**

Invoice reconcilliation is quite a tough work to do but with the help of payhawk it became easy.

  ### 27. Effortless Expense Automation and Handy Currency Wallets

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joey S. | Head of Finance &amp; Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Payhawk?**

I appreciate the automated process for handling expenses, as well as the inclusion of currency wallets.

**What do you dislike about Payhawk?**

The platform does not offer automated top-ups for funds.

**What problems is Payhawk solving and how is that benefiting you?**

With Payhawk, we have automated the review and approval process for expenses. Additionally, we no longer require a separate platform to handle invoices that are not paid through the expense management system, as Payhawk covers this need as well.

  ### 28. Brilliant software that makes life so much easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sannah M. | Sales Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about Payhawk?**

Payhawk has a lot of great features which include being able to set limits on cards, being able to create policies and assigning these to cards and my absolute favourite - automatic blocking of cards if receipts are not uploaded in a reasonable time. It was very easy to set up Payhawk, we had a quick call with a support manager who helped me then implement specific workflows according to our company use. We use Payhawk every single day and compared to our previous software, it means we spend a lot less time chasing up missing information. It is very easy to integrate with other systems.

**What do you dislike about Payhawk?**

I would like the option to send users messages through the app, such as a reminder to add receipts. Currently the only option to do this is by leaving a comment on a purchase which is sometimes not seen and so to chase users up for missing information I need to send them direct emails.

**What problems is Payhawk solving and how is that benefiting you?**

Our number one problem is our users not submitting their receipts. The previous software we used would let us prompt a reminder but apart from manually blocking cards there was not much we could do. This would unfortunately sometimes cause some upset with colleagues. Payhawk allows us to bypass all these issues by allowing us to set an automatic block for users who have a certain number of missing receipts after a certain number of days. We currently have this set to 3 receipts over 7 days. Upon issuing cards to new users we let them know the rules and inform them of the automatic blocking system which has really prevented users from missing their information as they do not want their card blocked. As it is an automated system we do not need to worry about keeping a track of this manually or personally causing offence to anyone when manually blocking cards.

  ### 29. Speeds Up Financial Processes with Room for Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leon b. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Payhawk?**

I like that Payhawk enables faster month-end closing and that the initial setup process was fast.

**What do you dislike about Payhawk?**

I find it could be improved in making per diem and location-based expenses easier to manage at once.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to manage travel expenses and solve slow decision making due to outdated financial data, resulting in faster month-end closing.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk in speeding up your month-end closing process. We understand your feedback on managing per diem and location-based expenses and will work on making it easier for you in the future.

  ### 30. Comprehensive and User-Friendly Financial Management Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shweta D. | Finance Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Payhawk?**

What stands out most about Payhawk is its ease of use and quick implementation. The platform is incredibly intuitive, which made onboarding simple for both finance and non-finance users. We use Payhawk frequently to manage expenses, process invoices, and monitor spend in real time—it’s become an essential part of our daily operations. The wide range of features, from automated receipt capture to policy enforcement and corporate card controls, provides a complete solution in one place. Additionally, its seamless integration with Microsoft Dynamics 365 Business Central has significantly improved our accounting workflow. The support team is also responsive and helpful, making the overall experience smooth and reliable.

**What do you dislike about Payhawk?**

Payhawk has been a valuable tool overall, though there are a few areas that could be further enhanced. For instance, certain features—like custom reporting or integration flexibility—could be more intuitive for new users. That said, the platform is continuously evolving, and the support team is proactive in addressing feedback, which is encouraging

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk is solving several key challenges in our financial operations by centralizing expense management, automating accounts payable processes, and improving overall visibility into company spend. Previously, we relied on multiple disconnected tools for invoice approvals, expense tracking, and vendor payments, which often led to delays, manual errors, and compliance gaps. With Payhawk, we now have a single, integrated platform that streamlines these workflows—reducing administrative effort, increasing accuracy, and accelerating approval cycles. The ease of use and real-time syncing with our ERP (Microsoft Dynamics 365 Business Central) ensure that data flows seamlessly into our accounting system. This has greatly benefited us by improving financial control, enhancing team productivity, and enabling faster decision-making based on accurate, up-to-date insights.

  ### 31. Easy going software and good AP system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andre M. | Senior Finance Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Payhawk?**

It streamlined our expense management, automated tedious processes, and gave us real-time visibility and control over company spend. The integration with our accounting system worked seamlessly, and the multi-entity support is a huge plus for our international team. It's a modern solution that actually simplifies finance.

**What do you dislike about Payhawk?**

One thing I dislike about Payhawk is that it's not possible to pre-assign accounts or categories directly to suppliers.
It would save time and reduce errors if we could set these parameters in advance instead of doing it manually each time.

**What problems is Payhawk solving and how is that benefiting you?**

We used to spend way too much time chasing receipts, processing reimbursements, and fixing small mistakes. Now everything’s in one place, and a lot of the manual work is gone. It’s faster, clearer, and just way less stressful for everyone involved.

  ### 32. User-Friendly Interactive App with a Sleek Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Béatrice S. | Head of People, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Payhawk?**

User-friendly and interactive. We also like the prompts and reminders—they’re helpful and easy to follow.

**What do you dislike about Payhawk?**

The mileage claim is confusing, but only because the rest of the app feels so sleek and polished.

**What problems is Payhawk solving and how is that benefiting you?**

Expenses and travel tracking

**Official Response from Raquel Orejas:**

> Hi Béatrice,

Thank you for the lovely review, we're really happy to hear the app feels user-friendly and that the reminders are hitting the mark! 😊

We appreciate the honest feedback on mileage claims too. You're right that it should feel just as smooth as the rest of the experience, and we hear you. If you ever get stuck or want a hand navigating it, our support team is always happy to walk you through it.

Thanks again for taking the time to share your thoughts!

  ### 33. Powerfull tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivier S. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Payhawk?**

Easy to use
Very usefull API with Netsuite
Reactive customer support

**What do you dislike about Payhawk?**

The interface could perhaps be more streamlined, but that's a matter of taste.

**What problems is Payhawk solving and how is that benefiting you?**

Mainly API with Netsuite

  ### 34. Exceptionally Organized and User-Friendly App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marina  C. | European Office &amp; Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2026

**What do you like best about Payhawk?**

It's a very organised app. I love that i have all the expenses in one place

**What do you dislike about Payhawk?**

I'm pretty happy with Payhawk, i do not have any issues at the moment

**What problems is Payhawk solving and how is that benefiting you?**

Its helping us to have all the expenses in one place.

  ### 35. All-in-One Expense Management That Simplifies Business Finances

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adrian L. | Accounts Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Payhawk?**

Payhawk combines corporate cards, expenses, reimbursements, and invoice management in one platform. That means fewer tools and less switching between systems.

**What do you dislike about Payhawk?**

One review pointed out that for small companies the pricing and “rich feature set” might feel like overkill.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk offers useful features that allow me to track subscriptions, assign dedicated cards to particular vendors or projects, and keep an eye on spending for AI tools and trial services.

  ### 36. Easy to use and excellent for controlling expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about Payhawk?**

What I like most is how easy it is to use and how much it helps me keep track of our employees’ expenses. I also appreciate how effective the customer support is — I’ve needed it twice, and both times they helped me quickly and efficiently.

**What do you dislike about Payhawk?**

For now, there’s nothing I dislike about the platform.

**What problems is Payhawk solving and how is that benefiting you?**

I don’t like using the word ‘problems,’ but it does help us better monitor the expenses made by employees. We’ve had money stolen, and we were able to notice it thanks to the control we have with Payhawk.

  ### 37. Fast Setup, Real-Time Budget Control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heidi K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Payhawk?**

I appreciate the real-time budget control feature in Payhawk. The setup was fast, which made the process smooth for us.

**What do you dislike about Payhawk?**

I don't like the high overall platform cost for smaller businesses.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to integrate with accounting and ERP software, solving slow month-end financial closing. I like the real-time budget control feature.

**Official Response from Raquel Orejas:**

> Thank you for highlighting the real-time budget control feature and the fast setup process. We understand your concern about the platform cost and are continuously working to optimize our pricing to provide the best value for all our users.

  ### 38. So Far Its good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nisha D. | Finance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Payhawk?**

I like almost all the things about it like ease of doing transaction, customer support is really quick. it can be with different features and can be easily integrate with our software xero

**What do you dislike about Payhawk?**

I dont like the cost involved, in comparison to market, its monthly fee is really costly

**What problems is Payhawk solving and how is that benefiting you?**

Its keeping all our expenses at one place with the ease of uploading recipts and software is smart enough that it reads all the duplicate transactions, amounts, suppliers info

  ### 39. Simple Setup, Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sonja R.

**Reviewed Date:** December 15, 2025

**What do you like best about Payhawk?**

I find the operation of Payhawk very easy after getting used to it a bit. When recording receipts, you are well guided. I was really impressed by the speed and straightforwardness of the customer service, which solved a problem with registration extremely quickly. After that, everything ran smoothly.

**What do you dislike about Payhawk?**

So far, I cannot provide any information on this, as everything has worked very quickly and smoothly up to now.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk simplifies the reimbursement of expenses. After a brief familiarization, I find the operation very easy and the recording of receipts well guided.

  ### 40. Game-Changer for Finance Teams, Efficient, Scalable, and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Radhika S. | Finance Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Payhawk?**

Payhawk has transformed our expense management with daily use across multiple countries. It was easy to implement, with an intuitive interface that made onboarding smooth. Instant card issuance, real-time tracking, and seamless accounting integration save us time, while multi-currency support, automated workflows, and invoice processing streamline operations. The mobile app is a hit with employees, and their responsive customer support is excellent. More customizable reporting would be a welcome addition, but overall, it’s a top-tier solution for growing teams.

**What do you dislike about Payhawk?**

Payhawk has been great overall, with just a few areas for improvement. Some features like reporting could offer more customization, and setup might take a bit of time for smaller teams.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk eliminates manual expense hassles with automated tracking, instant corporate cards, and seamless accounting integration. It saves time, improves control, speeds up approvals, and provides real-time spend visibility—making budgeting and compliance much easier.

  ### 41. All-in-One Solution for Cards, Expenses, and Invoices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Payhawk?**

All in 1 solution for cards, expenses, invoices

**What do you dislike about Payhawk?**

Controls could be tighter on payment authorisation and bank details.

**What problems is Payhawk solving and how is that benefiting you?**

Integrates with instant updates to Netsuite saving manual processing time

**Official Response from Raquel Orejas:**

> Thank you for your feedback! 

We're glad to hear that you appreciate the all-in-one solution for cards, expenses, and invoices. 

We understand your concern about tighter controls on payment authorization and bank details, and we are constantly working on improving our features to provide a better user experience. 

We're also pleased to hear that Payhawk has been able to integrate with Netsuite and save you time on manual processing.

  ### 42. Expense submission issue quickly resolved

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joseph W. | Sr. Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Payhawk?**

The expenses are very easy to enter.  The character recognition inputs accurate numbers making it easier to scan receipts, upload, and submit.  In this case, I had entered a duplicate transaction, but support was quick and efficiently helped me resolve the issue.  It is a definite improvement over other expense software I have used.

**What do you dislike about Payhawk?**

I do not see any downsides.  I did have a slight challenge navigating and understanding the status of an expense I submitted, but in the end that was user error.

**What problems is Payhawk solving and how is that benefiting you?**

As a user, it is all about ease of use and support, both of which Payhawk does very well.

  ### 43. Payhawk is an awesome credit card alike app with great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2025

**What do you like best about Payhawk?**

I love the simplicity of the app - everything is clear and intuitive. Also, the support team is great - they always react fast and efficiently.

**What do you dislike about Payhawk?**

There are still some bugs or things which are not working out, but I believe with time it will get just better.

**What problems is Payhawk solving and how is that benefiting you?**

It solved the biggest issue of credit cards usage in our company - we are able to gather invoices and contact people immediately, as we always see now who is behind the expenses.

  ### 44. Easy to understand and quick for processing invoices and card expenses.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hritika P. | Finance associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Payhawk?**

What I like best about Payhawk is how it streamlines expense management and brings card issuing, invoice processing, and approvals into one platform. It saves our team a lot of manual work and gives us real-time visibility into company spending.

**What do you dislike about Payhawk?**

While overall I find Payhawk very effective, and we’d like to see deeper integrations with some tools we use regularly, especially around payroll and HR platforms.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk helps us centralize and automate our spend management processes. It solves the problem of manual expense tracking, delayed approvals, and lack of real-time visibility. As a result, we save time, reduce errors, and maintain better control over company spend.It simplifies the tedious process of expense submission and reimbursement. Employees no longer need to chase receipts or fill out spreadsheets—everything is handled in-app, making the process quicker and more compliant.

  ### 45. Office Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stacy S. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

Instant processing with little effort. If you use the card no way to forget about processing something or losing track of what still needs to be processed. I love the ability to freeze my card so absolutely no chance of unauthorized use.

**What do you dislike about Payhawk?**

The hotel related "pending" charges seem to take a long time to fall off.

**What problems is Payhawk solving and how is that benefiting you?**

Easy expense processing even outside the app.

  ### 46. Smooth expense management with great control and flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marije W. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Payhawk?**

Payhawk makes managing business expenses incredibly efficient. The integration with our accounting software (Exact Online) was quick and smooth. Team members love having their own company cards, and it’s easy to manage spending limits or pause cards when needed. I also appreciate how receipts and VAT are automatically recognized, this really helps with our bookkeeping and compliance.

**What do you dislike about Payhawk?**

The mobile app could be a bit more intuitive. Uploading receipts isn’t always seamless, and some features are not easy to find right away, especially for new users. But once you get used to it, it works fine.

**What problems is Payhawk solving and how is that benefiting you?**

We no longer deal with scattered receipts or manual expense entries. Everything is centralized and linked to the correct cost categories. It also helps us speed up foreign payments and gives us real-time visibility into our teams' spending. That means fewer surprises and less time spent on follow-up.

  ### 47. Effortless Payment Tracking and Secure Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2024

**What do you like best about Payhawk?**

I find Payhawk really easy to use, which is great for tracking payments. The confirmation of payments feature is very helpful and helped me understand that my card was hacked. The initial setup was super easy.

**What do you dislike about Payhawk?**

nothing

**What problems is Payhawk solving and how is that benefiting you?**

I find Payhawk easy to use for tracking payments and confirming payments, which helped me discover my card was hacked.

**Official Response from Magdalena Hristova:**

> Thank you for sharing how Payhawk is helping you manage receipts and descriptions efficiently!

  ### 48. Awesome: Comprehensive and User-Friendly Platform for Efficient Expense Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Poonam P. | Senior Finance Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about Payhawk?**

I appreciate most about Payhawk is its intuitive user interface, which simplifies expense management and enhances user adoption across teams. The platform offers seamless integration with over 50 HR and accounting systems, enabling businesses to implement spend controls and issue corporate cards swiftly. Additionally, Payhawk provides robust customer support with a 98% satisfaction rate and an average chat response time of just 36 seconds, ensuring timely assistance whenever needed

**What do you dislike about Payhawk?**

Enhanced Mobile Application Features such as offline receipt capture and more

**What problems is Payhawk solving and how is that benefiting you?**

By automating receipt matching, invoice categorization, and VAT calculations, Payhawk reduces manual data entry by up to 50%, accelerating month-end closing processes and minimizing errors and it helps businesses track and manage recurring payments, such as subscriptions, with automated alerts to prevent missed payments and identify duplicate services, ensuring cost efficiency.

  ### 49. Innovative - client orientated -

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joost N. | CFO &amp; Senior Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about Payhawk?**

Payhawk is a user-friendly and innovative platform, easy to implement and simplifies our financial processes and boosts productivity. Its ERP integrations make reconciliation and reporting easy, while providing clear insights and control. The platform continues to evolve without overwhelming users, consistently integrating client feedback. It’s a reliable, scalable solution—not only from a finance perspective but also for end users. The have a pro-active support and compliance team, securing your interest. As a global company, we use Payhawk around the world and look forward to seeing their services expand into even more countries.

**What do you dislike about Payhawk?**

Only cosmetic aspects, such as the use of colors on their website.

**What problems is Payhawk solving and how is that benefiting you?**

Reduces administrative burden for employees as well employer by providing real-time insights into spending and improved financial control

  ### 50. One of the solution for reimbursements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about Payhawk?**

The software can retrieve data such as date and expense, as well as provide headers for the specific reimbursement.

**What do you dislike about Payhawk?**

There should be an option to claim reimbursement without receipts below a certain amount if the company has that policy.

**What problems is Payhawk solving and how is that benefiting you?**

It helps to keep all receipts in one place and submit it for reimbursement


## Payhawk Discussions
  - [Payhawk incentivises gift card without any remarks - then G2 says &#39;not eligible&#39;](https://www.g2.com/discussions/payhawk-incentivises-gift-card-without-any-remarks-then-g2-says-not-eligible) - 2 comments, 1 upvote

- [View Payhawk pricing details and edition comparison](https://www.g2.com/products/payhawk/reviews?filters%5Bnps_score%5D=5&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+19%3A04%3A34+-0500&secure%5Bsession_id%5D=1c242fe0-5955-4be5-988b-e2d9498526e2&secure%5Btoken%5D=b3c487d83894b8b8a618707adf2fc779f939b970cbd8b03c23833312bd0fca9b&format=llm_user)
## Payhawk Integrations
  - [Datev](https://www.g2.com/products/datev/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [EXACT](https://www.g2.com/products/software-of-excellence-exact/reviews)
  - [Exact Globe](https://www.g2.com/products/exact-globe/reviews)
  - [Factorial](https://www.g2.com/products/factorial/reviews)
  - [Flex Databases eTMF](https://www.g2.com/products/flex-databases-etmf/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Holded](https://www.g2.com/products/holded/reviews)
  - [Infor CloudSuite M3](https://www.g2.com/products/infor-cloudsuite-m3/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Pennylane](https://www.g2.com/products/pennylane/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Payhawk Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Setup**
- Locations

**Setup**
- Data
- Approvals
- Alignment
- Real-Time Data

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality
- Accounting Integration
- Third-Party Integrations

**Card Management**
- Card Types
- Card Controls
- Configuration
- Fulfillment
- Replacement

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Tracking**
- Mileage
- Logs
- Automation

**Performance**
- Benchmarks
- Forecasting

**Execution**
- Purchasing
- Invoicing
- Procurement Management
- Order Management

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Recurring Payments

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Approval **
- Rules
- Workflows
- Submit

**Controls**
- Tokenization
- Security
- Card Networks
- Integration
- Testing
- APIs

**Reimbursement**
- Reimbursement
- Expenses
- Workflows

**Analytics**
- Visibility
- Performance
- Spend
- Financial Reporting

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- Payment Tracking

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**AI - Travel Management**
- Personalization
- Cost Savings
- Reporting/Analytics
- Real-Time Analytics

**Client Invoicing**
- Biometric Recognition
- Optical Character Recognition

**Integration**
- Accounting
- Payment Integration
- ERP
- ERP integration

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Reporting**
- Real-Time Monitoring
- Multiple Views
- Data Import/Export
- Budgets
- Real-Time Updates
- Real-Time Reporting
- Real-Time Analytics

**Platform - Mileage Tracking**
- Reporting
- Customer Support

**Agentic AI -  Procure to Pay**
- Multi-step Planning
- Autonomous Task Execution
- Proactive Assistance

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Generative AI
- Integration Management
- Vendor Management
- Contract Lifecycle Management
- Budgeting/Forecasting
- Compliance Management
- AI Copilot
- Inventory Management

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH
- Reimbursement Management

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Mileage Tracking**
- Autonomous Task Execution
- Adaptive Learning
- Data Classification

**Employee Risk Management**
- Emergency Assistance Integration
- Risk Alerts & Safety Notifications
- Expense Tracking
- Real-time Alerts

**Additional Functionality**
- Multiple User Accounts
- Mileage Tracking
- Direct Deposit
- GPS
- Corporate Card
- Compliance Management
- Time Tracking
- Spend Analysis
- AI Copilot
- Location Tracking
- Reporting & Statistics
- Alerts/Notifications
- Customizable Reports
- Mobile Access
- Vehicle Management
- Receipt Management
- Payment Processing
- Transaction History
- Policy Creation
- User Management
- Fuel Tracking
- Itinerary Creation
- Approval Process Control
- Data Security
- Generative AI
- Cloud Backup
- Expense Tracking
- Reimbursement Management
- Activity Dashboard
- Third-Party Integrations
- API

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls
- Budget Control
- Approval Process Control
- Spend Control
- Prepaid Cards

**Sustainability & Reporting**
- Sustainability Reporting
- Real-Time Reporting

**Additional Functionality**
- API
- Dashboard
- Approval Process Control
- Financial Analysis
- Dashboard Creation
- Billing & Invoicing
- Expense Claims
- Budget Control
- Generative AI
- Reminders
- Electronic Payments
- Activity Dashboard
- Multi-Currency
- Real-Time Updates
- Multi-Language
- Customizable Reports
- Spend Control
- Reporting & Statistics
- Mobile Access
- Spend Analysis
- Categorization/Grouping
- Real-Time Data
- Single Sign On
- AI Copilot
- Employee Self Service

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Additional Functionality**
- Reminders
- Activity Tracking
- Invoice Processing
- Accounting Integration
- Categorization/Grouping
- Reporting & Statistics
- Configurable Workflow
- Spend Analysis
- Expense Tracking
- Third-Party Integrations
- Accounting
- Audit Management
- Approval Workflow
- AI Copilot
- Supplier Management
- Invoice Management
- Billing & Invoicing
- Transaction History
- Purchase Order Management
- Audit Trail
- Generative AI
- Expense Claims
- Workflow Management
- Time & Expense Tracking
- Multi-Currency
- Vendor Management
- Procurement Management
- Credit Card Management
- Compliance Management
- Requisition Management
- Customizable Reports
- Ad hoc Reporting
- Financial Management
- API
- Rules-Based Workflow
- Receipt Management
- Activity Dashboard
- Purchasing & Receiving

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Invoice Management
- Online Banking
- 1099 Preparation
- Generative AI
- Receipt Management
- AI Copilot
- Fraud Detection
- Duplicate Payment Alert
- Document Management
- Compliance Management
- Inventory Management
- Check Writing
- Mobile Access
- Audit Trail
- Reporting/Analytics
- Multi-Currency
- Status Tracking
- Activity Dashboard
- Cash Management
- Alerts/Notifications
- Billing & Invoicing
- Vendor Management
- Anomaly Detection
- API
- ACH Payment Processing
- Invoice Processing
- Aging Tracking
- Supplier Management
- General Ledger
- Expense Tracking
- Bank Reconciliation
- Workflow Management
- Customizable Reports
- Approval Process Control
- Electronic Funds Transfer
- Purchase Order Reconciliation
- Financial Management
- Workflow Automation

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