---
title: Payhawk Reviews
meta_title: 'Payhawk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 905 reviews by the users' company size, role or industry
  to find out how Payhawk works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 905
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Payhawk Reviews
**Vendor:** Payhawk  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 905
## About Payhawk
Payhawk is an AI-native spend management platform that orchestrates company spending across Bills, Cards, Expenses, Travel, and Procurement to give finance teams maximum control, automation, and visibility. The platform combines a global money account with powerful automation and AI agents that enforce policies, budgets, and approval flows on every payment while giving employees a seamless spending experience. Payhawk includes specialized AI agents designed to streamline different areas of company spending: • Finance Controller Agent – automates routine finance operations and reduces manual reconciliation work. It also includes Agent Fetch, an AI-powered capability that automatically retrieves missing receipts and invoices directly from supplier portal attaching them to transactions so finance teams no longer need to chase employees or suppliers for documentation. • Payments Agent – helps employees resolve card and expense-related issues in real time. It enables instant self-service support for problems like failed or blocked transactions, provides real-time updates on reimbursements, per diems, and mileage status, and answers policy-related questions. • Procurement Agent – manages purchase requests, approvals, and purchase orders in one place, helping companies ensure spend is approved before it happens and aligned with company budgets. • Travel Agent – simplifies business travel by integrating booking, payment, and expense management into a single workflow, reducing manual expense reporting and improving policy compliance. Payhawk allows companies to manage all types of business spend in one platform, transforming processes around Travel, Cards &amp; Expenses, Accounts Payable, and Procurement. Companies can adopt these modules gradually or implement them together to create a unified spend management system. The platform also provides a global money account that enables companies to operate internationally with ease. Customers can issue corporate cards, manage multi-currency accounts, and make supplier payments in over 150 countries and 115 currencies. Payhawk supports dedicated IBANs, local payment rails such as SEPA, ACH and Faster Payments, and highly competitive FX rates. A key differentiator of Payhawk is its deep accounting and ERP integrations. The platform is built with strong accounting logic, enabling seamless syncing with systems such as Microsoft Dynamics, NetSuite, Exact, Xero, Sage, Pennylane and QuickBooks. This allows finance teams to automate reconciliation, maintain accurate financial records, and reduce manual data entry. Headquartered in London with offices across Europe and the US, Payhawk serves mid-market and enterprise companies globally, including brands such as Luxair, Babbel, and Vinted. By combining automation, global payments infrastructure, and AI-powered finance agents, Payhawk helps organizations reduce manual work, improve financial control, and give finance teams more time to focus on strategic decisions.



## Payhawk Pros & Cons
**What users like:**

- Users find Payhawk&#39;s platform to be **intuitive and easy to use** , streamlining expense management efficiently. (439 reviews)
- Users appreciate the **ease of expense management** with Payhawk, finding it simple and intuitive for tracking and approvals. (222 reviews)
- Users appreciate the **excellent customer support** of Payhawk, noting fast and clear replies from a professional team. (212 reviews)
- Users value the **time-saving capabilities** of Payhawk, appreciating its efficiency in managing expenses and reimbursements. (167 reviews)
- Users appreciate the **simple and intuitive interface** of Payhawk, making expense management effortless and efficient. (166 reviews)
- Users appreciate the **efficiency** of Payhawk, enjoying quick, easy expense management and real-time tracking. (157 reviews)
- Simplicity (121 reviews)
- Easy Upload (118 reviews)
- Simple (118 reviews)
- Integrations (101 reviews)

**What users dislike:**

- Users face **approval issues** with delayed requests and complex navigation in Payhawk&#39;s mobile app. (58 reviews)
- Users face **missing features** that hamper usability, like complex navigation and lack of request tracking until approval. (53 reviews)
- Users struggle with the **approval process** , finding it non-intuitive and difficult to track request submissions effectively. (42 reviews)
- Users find the **limited customization** options in Payhawk challenging, impacting their ability to tailor the platform to specific needs. (42 reviews)
- Users find the **card approval process confusing** and face issues with integrations and managing employee card changes. (41 reviews)
- Users highlight the **limited options** in Payhawk&#39;s virtual card management, affecting flexibility in transactions. (37 reviews)
- Users report **integration issues** with Payhawk, citing API adaptation challenges and bugs affecting overall functionality. (36 reviews)
- Receipt Scanning Issues (34 reviews)
- Invoice Issues (33 reviews)
- Bug Issues (32 reviews)

## Payhawk Reviews
  ### 1. Strong Spend Controls, Intuitive Workflows, and Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt S. | Group Financial Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Payhawk?**

Payhawk gives us strong control over company spending while keeping the process straightforward for employees. The card management, spend policies, approval workflows and expense tracking features allow us to maintain financial controls without creating unnecessary administration.

As a finance team, we particularly value the ability to create tailored card policies, set merchant restrictions, automate approval workflows and gain real-time visibility over spend across the business. The platform is intuitive to use and provides a good balance between user experience and governance.

The support team has also been excellent. When we had a complex query regarding merchant restrictions and the interaction between recurring spend requests and card policy resets, the team investigated the issue thoroughly, escalated it internally, and provided a clear explanation that enabled us to configure the controls exactly as required.

**What do you dislike about Payhawk?**

While Payhawk offers strong spend controls and approval workflows, some areas could be more flexible. Certain configuration options, such as merchant restrictions, can be difficult to manage when merchant names don't exactly match how transactions are presented by card providers. More granular controls and clearer visibility of how policies interact with spend requests would make administration easier.

The Microsoft Dynamics 365 Business Central integration is also an area where additional flexibility and documentation would be beneficial, particularly for organisations with more complex accounting and approval requirements.

That said, the platform is continually improving, and the support team has been responsive whenever we've encountered challenges.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk is helping us solve several challenges around spend control, approval governance, and visibility of company expenditure. Before implementing Payhawk, managing corporate cards, collecting receipts, and ensuring appropriate approvals required significant manual effort and created unnecessary risk.

The platform allows us to issue cards with tailored controls, automate approval workflows, enforce spending policies, and capture supporting documentation at the point of spend. This has improved compliance, reduced administrative workload for the finance team, and provided real-time visibility over company expenditure.

Payhawk is also helping us standardise processes across multiple entities and users, making it easier to manage spend consistently while maintaining strong financial controls and auditability.

**Official Response from Raquel Orejas:**

> Dear Matt, thank you for sharing your detailed feedback on your experience with Payhawk! 

We understand your suggestions for more flexibility in certain areas like merchant restrictions and clearer visibility of policies. Your feedback is invaluable as we continuously strive to enhance our platform to better meet the needs of our users. 

Our team is committed to addressing any challenges you may encounter and providing the necessary support to ensure a seamless experience. We will take your suggestions into consideration for future improvements.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help.

  ### 2. Expense submission after category selection.

**Rating:** 4.5/5.0 stars

**Reviewed by:** R K B. | Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about Payhawk?**

I started working under expense category to submit my expense for Reimbursement. which liked me a lot in terms of uploading document and data field enter value automatically.

**What do you dislike about Payhawk?**

I would say there’s nothing to dislike, just a quick suggestion.

Once the document is updated, the data is captured correctly in terms of value, currency, and data & time. However, when it comes to choosing the expense category and selecting the cost center, people pause for a second and have to think about it. Based on my own usage experience, I’d suggest a design change in the Add Expense window: let users choose what kind of expense is being uploaded and add the bill screenshot, and then have the system automatically fill in the category and cost center which makes quite faster and not worried about it after adding them and once file is uploaded they can just review it and save it.

Here, as an service Desk point of view, employee reach to us asking on what category and cost Center to be selected for Particular expense, because here we have only two team who approve major, once is the HR team and other is service Desk manager for the equipment purchased. Ee

**What problems is Payhawk solving and how is that benefiting you?**

Highlighting again about same as mentioned previous.
Hope to have them solved in future.

SMS verification issue for new account verifiation is common problem for china and HK user, for now iwe have you quick support team who assist on manual enrolment Happy for the service.

  ### 3. Effortless Expense Management with Payhawk

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shirley T. | Regional Financial Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Payhawk?**

I love how Payhawk saves us time and reduces the need for chasing since employees can easily add expenses as they go. Most expenses are now added on time, reducing the accounts team's workload significantly. The easy-to-use interface and the feature that allows us to return incorrect expenses to employees with comments are very useful. Previously, we had to use separate communication for providing reasons for rejected expenses, but Payhawk allows us to handle this in one go. The integration with Quickbooks is seamless and makes the process so easy. Payhawk was also very easy to set up from the start.

**What do you dislike about Payhawk?**

The only issue I can find is that sometimes when importing into QuickBooks it will bring a receipt number in as a journal number which throws our journal numbers out of sequence.

**What problems is Payhawk solving and how is that benefiting you?**

I find Payhawk reduces the time and effort in managing employee expenses by allowing employees to add expenses easily and on time. It also simplifies communication by letting us return incorrect expenses with comments in a single interaction.

**Official Response from Magdalena Hristova:**

> Thank you for sharing your experience! We're committed to providing a seamless implementation process and are thrilled that our system meets your needs. 🤝

  ### 4. Great Support, But Shipping and Categories Need Work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ajith J. | Analyst

**Reviewed Date:** June 29, 2026

**What do you like best about Payhawk?**

What I like most about Payhawk is that they're present when we need help, and that's great. I had an issue where my employees were not able to login even after the verification was done, and I requested support to help me with that. They were able to resolve it as soon as possible. I also had an issue with importing the report on physical and virtual card status, but now I can download it from my end. I had an issue with a fund transfer too, and I received the fund. Overall Payhawk is good.

**What do you dislike about Payhawk?**

{"I had issue with importing the report on Physical and Virtual card status. But now I can download it from my end.","Another I had issue with the fund transfer and I received the fund.","My employees were not able to login even after the verification was done.","Regarding the Payhawk Physical card shipment, I want it to be shipped as early as possible. Physical card shipment nearly takes 10-12 days to get shipped.","We still can't able to enter the category in the Payhawk app even after the issue has been raised, and the backend team is working on it but there is still no update.","It really affects all our employees to categorise the expenses and it is very hard for the validation to validate the expenses under category."}

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for all our employee expenses. I manage accounts and issue cards. When my employees couldn't log in after verification, support resolved it as soon as possible. They're present when we need help, and that's great.

**Official Response from Raquel Orejas:**

> Hi Ajith! Thank you for this detailed review across all three sections :)

We are especially glad support came through quickly when your employees could not log in after verification, that was a real blocker for your team and we are glad it did not stay one. Glad the fund transfer landed safely too, and that you can now pull the card status report on your own. Being there when something breaks is exactly what we want to be known for.

On category selection in the app: this is a known issue pattern for us. It usually comes down to a visibility rule on the category field being out of sync, so some categories or subcategories get filtered out of the dropdown even though they exist in your settings, or category codes that have not yet been mapped from your accounting system. Both are normally fixable within a day or two once properly escalated. If your ticket has sat with no update, that is not the usual pattern, and it is worth asking for it to be re escalated rather than continuing to wait. This should not be something that needs an open ended backend investigation, it is typically a data or configuration fix.

On physical card shipping: we hear that a wait of that length feels long, especially for a new employee who needs a card right away. We do not have a way to guarantee faster shipping in every region today, but we will flag this specific pain point to the product team as a real operational gap rather than a minor preference.

It sounds like account management and card issuance are core to your day to day workflow, and we are glad our support team has been able to step in quickly whenever login access or other issues got in the way of that. 

Thank you again for the thorough feedback, it genuinely helps us prioritize what to fix next.

  ### 5. AI-Powered Expense Tracking with Seamless Xero Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Payhawk?**

I use Payhawk for tracking employee expenses and reimbursement. I appreciate that it helps in processing employee expenses easily by allowing employees to attach receipts directly into the system. I love the AI auto-detection feature that not only suggests the correct account code but also reduces manual entry, making the coding process much faster and maintaining accuracy. The smooth integration of Payhawk with our accounting software, Xero, is invaluable as it allows all reviewed and approved expenses to sync to Xero without any extra work. The direct sync to Xero from Payhawk is a significant improvement compared to our previous system, Kloo, where we had to manually export and import statements. The initial setup of Payhawk was quite easy and the user-friendly interface made it even easier.

**What do you dislike about Payhawk?**

In our company, we recharge employee expenses to different portfolio companies, and we need to recharge them. However, in the case of multi-currency transactions, the FX fees, when exported to Xero, go to a different account code. But for our requirements, we want it to go to the same code as the expense since we need to recharge the whole cost along with FX fees. So when an expense is exported to Xero, we need to manually change the FX fees code to the cost code to recharge the accurate amount. I also reached out to the Payhawk team for this, but they don't have such a feature.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk streamlines processing employee expenses with receipt uploads and AI account code detection. The integration with Xero syncs everything without extra work, unlike our previous tool, saving time and reducing manual entry.

  ### 6. Robust API, Smooth Onboarding, and Excellent Technical Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alvaro H. | Big Data &amp; Intelligence Business Coordinator, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about Payhawk?**

From an IT and implementation perspective, Payhawk has been a genuinely positive experience. The onboarding process is well-structured and the Payhawk team provided excellent technical support throughout — they were responsive, knowledgeable, and proactive in helping us get set up correctly. The API capabilities are robust and have allowed us to automate several workflows that previously required manual effort, which has been a significant win for our team. Overall, the platform integrates well into our existing tech stack and the implementation timeline was reasonable compared to similar tools we've deployed in the past.

**What do you dislike about Payhawk?**

The initial configuration can be somewhat complex, particularly when setting up approval workflows, custom fields, and integrations simultaneously. It requires careful planning and close collaboration with the Payhawk support team to get everything right from the start. Additionally, the mobile app, while functional, still has room for improvement in terms of user experience — some of our end users have flagged occasional friction when submitting expenses on the go. These are not dealbreakers, but areas where we hope to see continued development.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has helped us centralise and automate our company's expense management, replacing a fragmented process that relied on manual submissions and spreadsheets. From an IT standpoint, having a platform with a solid API means we can connect it to our internal systems and reduce duplicate data entry. The result is cleaner data, faster reconciliation, and less time spent by both finance and IT teams on routine tasks.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk! We're thrilled to hear that our robust API, smooth onboarding process, and excellent technical support have made a positive impact on your team's efficiency. We appreciate your feedback on areas for improvement, such as the initial configuration complexity and mobile app user experience. 

Rest assured, we are continuously working to enhance our platform to provide a seamless experience for all users. If you have any specific suggestions or need further assistance, please feel free to reach out to our support team. 

Thank you for choosing Payhawk to centralize and automate your expense management – we're delighted to be a part of streamlining your workflows!

  ### 7. Streamlined and Easy way to Manage Work Expenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shane C. | Director of Presales &amp; Solutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Payhawk?**

Recently, I’ve noticed how much smarter the platform has become with the introduction of AI features. The AI Agents, especially things like the Financial Controller and Payments workflows, make everything feel much more seamless in the background.

As an end user, the biggest benefit for me is how easy it is to just drop receipts in or quickly approve expenses without thinking about the process. It feels like a lot of the admin is handled for you now.

I’ve also seen improvements around procurement, which makes requesting and approving spend much clearer and more structured than before. Overall, it feels like everything is connected in one place rather than jumping between systems.

**What do you dislike about Payhawk?**

Notifications can still feel a bit overwhelming at times. While I understand why they’re useful, it would be great to have more control over what I receive or a way to summarise them.

**What problems is Payhawk solving and how is that benefiting you?**

Consolidation of systems and better user experience.

  ### 8. Ease of Use and Efficient Expense Control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kendall C. | Finance &amp; Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Payhawk?**

I like the ease of use and adaptability of Payhawk. Each department can upload their expenses and Amazon invoices are automatically fetched via API code. I find it very useful that only two people handle the payments, and that limits can be set on transfers and cards. Additionally, I value that Payhawk makes updates every four months, which always leaves room for improvement. I greatly appreciated the help we received during the transition to Payhawk.

**What do you dislike about Payhawk?**

There were no specific mentions of negative aspects, but I mentioned that there is always room for improvement and suggested connecting Claude's AI or ChatGPT to automatically record some payments.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to control and pay 90% of the company's expenses. It allows me to have an editable workflow, set spending limits per person and department, and automate processes with Amazon invoices via API.

  ### 9. Easy expense tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Danielle H. | Finance Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Payhawk?**

The key thing for us is user accesibility and great customer service. We have found both those things with Payhawk. Employees are able to claim expenses through the app or online, as well as submit and upload receipts from their company card. This helps our accounting team to carry out seamless end of month procedures with expenses already categorised by budget and department. The customer service team are friendly and helpful sorting out any glitches or queries in a professional and prompt manner.

**What do you dislike about Payhawk?**

As we use Payhawk for 3 different entities with some employees working across all three entities, it would be helpful to have card names printed on to physical cards. You can name the card online and it will show in the app and online but not on the printed card. This can cause confusion when they have a physical card for each entity and we've had to put sticky labels on them to identify each.

**What problems is Payhawk solving and how is that benefiting you?**

Employees are uploading receipts as its easy to do so. Categories and deparments are already allocated to an expense before month end procedures.

  ### 10. Easy to use and with quick and effective customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catalina  R. | Administrativo, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2026

**What do you like best about Payhawk?**

It is very easy to use, I really like the speed with which customer service responds to me and how easy it is to deal with them.

**What do you dislike about Payhawk?**

That sometimes for new people it is not very intuitive

**What problems is Payhawk solving and how is that benefiting you?**

It facilitates invoice management for me and accounts for the expense with the payment by linking both entries, making my accounting more complete. Additionally, it is very beneficial how easily it synchronizes with our Netsuite system.

  ### 11. Easy Setup, Simple UI, and Responsive Support with Great Netsuite Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Payhawk?**

It’s easy to use and has a very simple, straightforward UI. I also appreciate the native integrations with external software and our ERP, Netsuite. The setup process is easy, and the support and implementation team has been very responsive whenever we’ve needed help.

**What do you dislike about Payhawk?**

Sometimes it’s a bit slow when it comes to field autofill and OCR analysis. It would also be great to have more customizable features so it can better support and implement our specific company processes.

**What problems is Payhawk solving and how is that benefiting you?**

Employee expense claims are now handled in one centralised place, and the ease of paying everything through it is a real time-saver. Payhawk is also compatible with e-invoicing in France, which is a big plus.

**Official Response from Raquel Orejas:**

> Hi there! 

Thank you for sharing your positive experience with Payhawk! We're thrilled to hear that you find our platform easy to use, with a simple UI and great Netsuite integrations. We appreciate your feedback on areas for improvement, such as field autofill speed and customization options. 

Our team is constantly working to enhance our features and user experience, so your input is invaluable. We'll make sure to address these concerns to provide you with an even better service. If you have any specific customization needs or encounter any issues, please don't hesitate to reach out to our implementation team. 

We're glad to hear that Payhawk has streamlined your expense management process and saved you time. 

Thank you for choosing Payhawk!

  ### 12. Easy, Efficient, and Perfectly Integrated

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giaco M. | Senior Financial Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Payhawk?**

I like that Payhawk is very easy to use and to explain, both for managing credit cards and expense reports, and for those who need to validate at the accounting level. It is intuitive for both users and administration.

**What do you dislike about Payhawk?**

A feature that I did not find in Payhawk that could have been useful is to have multiple companies of the same group under the same macro entity. Then it would be nice to be able to navigate by keyboard within the "Expenses" section to work on it better.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk allows traveling staff to easily create expense reports from the app, interacting directly with the accounting software. It is simple to use for both users and administrative staff, improving practicality and intuitiveness compared to Excel files.

  ### 13. Easy to Use with Fast, Always-Available Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Payhawk?**

It’s easy to use, and the customer support team is always available to help as quickly as possible.

**What do you dislike about Payhawk?**

Nothing major comes to mind. Overall, I’m happy with my experience using Payhawk. That said, the card management and request process could be a bit more intuitive for employee accounts, particularly around when an admin’s approval is required and when it isn’t.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk simplifies company expense management by bringing corporate cards, expense tracking, and approvals into one platform. It makes it much easier to manage work-related expenses, submit receipts, and keep everything organised in one place. This saves time, reduces manual work, and makes the reimbursement and approval process more transparent and efficient.

**Official Response from Raquel Orejas:**

> Thank you for your positive feedback! We're pleased to hear that Payhawk has simplified your company expense management and made the process more efficient for you.

Regarding the approval flow. You've put your finger on a real gap: card approval requirements in Payhawk are driven by rules your admin configures (spend thresholds, specific suppliers, department, which manager needs to sign off), but that logic isn't surfaced to the employee making the request.

So from the employee's side, one card request sails through and a similar one gets held up, with no visible explanation of why. That's not a bug so much as a transparency gap. The system knows the rule that triggered the approval, but doesn't show it at the point of request.

We'll pass this along as a specific product suggestion: surfacing the "why" (e.g. "requires approval, over your team's spend limit" or "requires approval, flagged supplier") right in the request flow, rather than leaving employees to guess. That would fix the inconsistency you're describing without requiring your admin to simplify the underlying rules.

Thanks again for flagging this, it's the kind of detail that's easy to miss internally but obvious once a real user points it out.

Thanks for using Payhawk! 

  ### 14. Effortless Expense Management, Needs Smarter AI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Archie W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Payhawk?**

I think the ease for accountants to use Payhawk is great. It's super easy to upload transactions, submit employee expenses, and get paid quickly. I like that the categories are super easy to select, making sure we're coding the correct transactions to the correct categories, departments, and locations. It's adaptable in terms of which entity you want the transaction to end up in, like applying a line distribution or an amortization journal, which is important for our accounting standards. Also, budget holders found it really helpful because they can get good visibility of their budgets and transactions allocated against their budget in the year and what they've got left.

**What do you dislike about Payhawk?**

Some of the AI features aren't working great. It's supposed to auto-populate categories and stuff, but it's not smart enough yet. Sometimes it fills in descriptions or memos that have nothing to do with the transaction. It also occasionally takes the wrong number from the receipts or invoices, which can lead to mistakes. This is especially problematic for non-finance teams trying to upload reimbursable expenses quickly. Also, sometimes the processing of payments just crashes, and I have to wait until the next day or later. And yes, the price is quite high.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for credit cards, supply bills, and employee expenses. It streamlines uploading transactions and selecting categories, which makes it easy for accountants. It also helps budget holders track their spending and remaining budgets effortlessly.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk, especially regarding the ease of use for accountants and budget holders. We understand your concerns about the AI features and payment processing, and we are actively working on enhancements to address these issues.

  ### 15. Centralized Payments with Responsive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Román E. | Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Payhawk?**

I think their customer service is quite good; they are always willing to respond whenever you have a question or an issue. I also appreciate having everything centralized, which helps reduce time and makes everything easier. I enjoy having the option to configure all the settings of my entities in one place. It's really useful because I log in once and can manage all of them at once.

**What do you dislike about Payhawk?**

I mean, the only thing is that the way it works could be a little bit more user friendly or more intuitive. The learning curve sometimes can be a little bit high until you understand how the platform works.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk centralizes all our payments, saving time across our many entities. It also functions as OCR software, making management easier by having everything in one platform.

  ### 16. Flexibility, Ergonomics, and Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Quentin P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Payhawk?**

I appreciate the flexibility and ergonomics of the Payhawk interface. It ensures easy adoption within the team and allows working in a clear and secure environment. Additionally, the customer service is very proactive and present, which helps to quickly resolve issues. They constantly work to improve the use of their tools and offer solutions tailored even for specific situations.

**What do you dislike about Payhawk?**

When there are issues that fall outside the scope, such as a card expense for which the receipt is lost, it is not an ideal situation to handle with Payhawk. These cases should be managed even if they fall outside the usual scope.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to pay invoices, reimburse and analyze expense reports, prepare trips, and everything is connected to our accounting tool. This allows us to work in a clear and secure environment, with guaranteed internal adoption.

**Official Response from Raquel Orejas:**

> It's great to hear that Payhawk is helping you pay invoices, reimburse expenses, and analyze reports in a clear and secure environment. We're committed to providing a seamless experience for our users.

  ### 17. Intuitive Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fahed S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Payhawk?**

I find Payhawk very user-friendly and quite intuitive, especially when it comes to understanding various settings and filters. Unlike other expense management software I've used, Payhawk doesn't impose restrictions on what I can see and filter. With Payhawk, I can pretty much apply every single category that's possible.

**What do you dislike about Payhawk?**

I face problems mainly with currency conversion. Our company has operations abroad and settles invoices or reimburses staff in different currencies. I found some issues particularly with staff reimbursements. What happens is you end up reimbursing them with their currency, and if you don't have an allocated port for that currency, it would end up being a conversion from your Sterling account to settle that. Then there's a sort of reverse FX value of that payment against the invoice, and you get a mismatch. I'd like for the admin to have more control over setting the amounts and editing those situations where it can lock up quite easily.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for recording invoices and reimbursing expenses. It's user-friendly and intuitive, making it easy to understand settings and filters.

**Official Response from Raquel Orejas:**

> We're glad to hear that you find Payhawk user-friendly and intuitive. We understand the challenges with currency conversion and will definitely take your feedback into consideration for future improvements. Thank you for sharing your experience with us!

  ### 18. Effortless Expense Management with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nico B. | Finance assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Payhawk?**

I find Payhawk easy to use and intuitive. The great customer support is another highlight, especially with the chat feature, which is the best way for me to communicate as it offers live interaction, but also the flexibility to leave and return as needed. Payhawk facilitates employee access to company funds while traveling and processes expenses directly in our ERP system. I also appreciate that once you get to know the platform, it allows for customization to meet our specific needs.

**What do you dislike about Payhawk?**

We have not been able to draw funds directly from Payhawk to top up our account.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk allows employees to access company funds while traveling and facilitates expense processing directly in our ERP system.

  ### 19. Intuitive Platform with Reactive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Payhawk?**

I use Payhawk for cards and bills. It's very intuitive and easy to use. I can connect easily with our ERP, Business Central, and manage bills and users with cards in one system. The support is very reactive. One time when we sent funds into our virtual wallet and needed money right away, support did a speed up for us. The initial setup was very easy and fast, and Charley is the best.

**What do you dislike about Payhawk?**

I'd like to see more personalised things per employee, like a default dimension for each employee. I'd also like to be able to set up categories. Also we are really waiting for to use Payhawk on Middle East as we have entities on ME too

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for cards and bills. We can connect easily with our ERP Business Central, and we can manage bills and users with cards in one system.

  ### 20. Payhawk: practical both with a physical card and from the mobile wallet

**Rating:** 5.0/5.0 stars

**Reviewed by:** César Efraín S. | Asesor didáctico, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2026

**What do you like best about Payhawk?**

You can use it both with the physical card and from the mobile wallet, which is very practical.

**What do you dislike about Payhawk?**

So far, I have not found any disadvantages in using Payhawk.

**What problems is Payhawk solving and how is that benefiting you?**

Allow teams to have the autonomy to cover their expenses in real time, without having to wait for procedures, approvals, or bureaucratic processes.

**Official Response from Raquel Orejas:**

> Hola César,

Thank you for sharing your positive experience with Payhawk. We appreciate your feedback!


  ### 21. Efficient Travel Expense Management with Payhawk

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Payhawk?**

I like the Travel Agent feature in Payhawk because it lets me book everything I need for my trips easily. It saves me time and money by researching prices and notifying me about the cheapest or best value-for-money options. I also think the transition to Payhawk was smooth and everyone is quite content with it.

**What do you dislike about Payhawk?**

I find it problematic that expenses don't automatically move to specific categories. For instance, if I call a taxi via FreeNow, it should automatically be categorized as ground transportation. It would be helpful if the system could analyze the payment to guess the correct category and let the user review it afterward. Also, a reminder at the time of purchase to upload the receipt would improve the experience.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for managing travel expenses and easily booking everything needed for trips with the Travel Agent feature.

  ### 22. Streamlined PO and Invoice Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Johanna F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Payhawk?**

I really appreciate that Payhawk provides one platform for all my needs with easy access and usability. I can see workflows transparently and track where my invoice is in the process. I love the user-friendliness and the good customer service, and the onboarding experience was pretty straightforward and clear, which is usually hard with new tools. Plus, for any issue, I feel like I get very personal and quick help, and the initial setup was quite easy.

**What do you dislike about Payhawk?**

If I see the history of an invoice, I see every single step from finance, but maybe not all is needed for me. Maybe it can be filtered to what is relevant for me to see only.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for easy access to POs and invoices. The platform's transparency lets me track my invoice progress, and it's user-friendly with great customer service for any issues I face, making onboarding straightforward.

**Official Response from Raquel Orejas:**

> We're delighted to hear that you've had a positive experience with Payhawk, from the onboarding process to the ongoing support. Your feedback about the invoice history visibility is noted, and we'll explore ways to provide more relevant and filtered information for our users.

  ### 23. Effortlessly Manages Employee Expenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maria-Paz . | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Payhawk?**

I use Payhawk to manage expenses for all employees at work, and I find it easy to use and understand. The design is not too gray and it's helpful that all entries are accessible. It makes my work really easy and less boring. I can send messages or directly forward expenses that need additional input to employees. I also like that there are many tools in Payhawk that really simplify our work. The initial setup was really easy for me to understand, even though it was my first time using Payhawk.

**What do you dislike about Payhawk?**

None

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to manage expenses, making it easy for the finance team to collect receipts and communicate accurately with employees in one platform, preventing topic mix-ups in other chats.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk. We're glad to hear that the platform has made expense management easier and more efficient for you and your team. If you have any questions or need assistance, please don't hesitate to reach out to our support team.

  ### 24. Effortless Finance Management with Payhawk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zeynep D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Payhawk?**

I really appreciate the ease of use of Payhawk. It's very self-explanatory and not complex at all, making it accessible even for those who haven't received basic training. The speed is another plus, and it was incredibly easy to implement thanks to the very helpful team. I also like that it doesn't require complex implementation, allowing our finance staff to use it with minimum training. The team was extremely helpful during setup, making the transition to Payhawk smooth.

**What do you dislike about Payhawk?**

There's one tiny feature that could be improved, I guess. When we're making payments to multiple countries at the same time, it doesn't point out which ones are abroad payments. So for instance, if it's not allowing me to move forward because there's a couple of non-euro payments in there, it would be great if it pointed out which ones so that I can exclude without asking team members.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for complete finance management. It's an advanced centralized expense management system that makes it easy to differentiate genuine expenses and duplicates, allowing me as CEO to approve or reject expenses effortlessly.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk! We're very happy to hear that you find our platform easy to use and appreciate the speed and support provided by our team during implementation. We value your feedback regarding the feature for identifying international payments and will definitely consider it for future improvements. 

Ensuring a smooth finance management experience for you as a CEO is our top priority, and we're glad to hear that Payhawk is helping you differentiate expenses effectively. If you have any further suggestions or need assistance, please feel free to reach out to our team. We're here to support you every step of the way.

  ### 25. Streamlined Invoice Processing with Easy Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amon T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Payhawk?**

I really appreciate the ease of use of Payhawk, which makes it accessible for all levels of users, whether they are in finance or not. The clear approval flows also make reviewing processes simple. The multicurrency feature works well, and the multi-entity capability is well thought out, which is great for our needs. I especially like the perfect sync with QuickBooks Online; it's immediate, which saves us time.

**What do you dislike about Payhawk?**

Sometimes suppliers or tax codes do not sync. There should be improvements in payment status syncing of an invoice, like when the payment is done outside of Payhawk.

**What problems is Payhawk solving and how is that benefiting you?**

I find Payhawk speeds up invoice processing, tracks approvals easily, and controls supply procurement. It's user-friendly for all levels, handles multicurrency and multi-entity needs well, and syncs perfectly with QuickBooks.

**Official Response from Raquel Orejas:**

> Hi Amon, thank you so much for your thoughtful review, we're really glad to hear Payhawk is making invoice processing faster and that the QuickBooks Online sync is working so well for you!

We also wanted to flag something that might help with the payment status syncing you mentioned: Payhawk does support payment run files (SEPA format, for EUR payments), which allow you to export a payment file directly from Payhawk and upload it to your bank. This means payments made outside of Payhawk can be better tracked and reconciled. You can learn more here: https://payhawk.com/help/faq-on-payment-run-files

Thanks again for being a Payhawk customer!

  ### 26. Effortless Expense Management, Team-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ronja P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Payhawk?**

I find Payhawk very easy to use and to implement in the team, even for non-finance or admin employees. The system is cleaner and easier to use compared to what we had before. I rate the setup of Payhawk as 9 out of 10. I use Payhawk for coding of expenses and bills as well as managing the workflow, which solves the problem of keeping the workflow out of the bookkeeping system.

**What do you dislike about Payhawk?**

I don't like that you can't edit expense fields per expense type and that bills aren't automatically allocated based on invoice data. Right now, an admin has to manually allocate them to the right buyer.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to streamline our workflow outside the bookkeeping system, making it easy for all employees to manage expenses and bills. It's user-friendly, especially for non-finance staff, and simplifies coding of expenses and workflow.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk! We're thrilled to hear that you find our system easy to use and implement within your team. Your feedback is valuable to us, and we appreciate your rating. 

We understand your concerns about editing expense fields per expense type and automatic allocation of bills based on invoice data. We are continuously working to improve our platform, and your feedback will be shared with our development team for consideration.

We're glad to hear that Payhawk is helping streamline your workflow and making expense and bill management easier for all employees. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help!

  ### 27. Amazing experience better than any other software we've used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shruti I. | Finance Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Payhawk?**

I really like Payhawk’s easy-to-use interface and the automations that take care of many manual tasks. Their customer support is excellent-someone’s always available to help. We recently migrated from Kloo, and it’s been a huge relief for our Avado Accounts team. Invoice processing has never felt easier!

**What do you dislike about Payhawk?**

Receipt Sync Delays: Sometimes receipts emailed to Payhawk don’t sync instantly or get missed, leading to manual follow-ups.
Slow Support on Complex Issues: While basic queries are handled quickly, complex issues may take longer to resolve.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has significantly streamlined our expense and invoice processing at Avado. It’s taken over many of the manual tasks we used to handle on Kloo like receipt collection, matching, and approvals; which has been a huge relief for the Accounts team. The automations save time, reduce errors, and give us much better visibility into company spending. Month-end processing is faster now, and the customer support has been incredibly responsive whenever we’ve needed help. It’s made a real difference to our day-to-day finance operations.

  ### 28. AI-Enhanced Invoice Management Streamlines Finances

**Rating:** 4.5/5.0 stars

**Reviewed by:** Johanna P. | Commercial Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about Payhawk?**

I really like the AI feature in Payhawk because it learns from our usage, which means we don't have to manually fill in details. It's also so user-friendly and very intuitive to use.

**What do you dislike about Payhawk?**

I think having a split payment feature would be nice. Sometimes there's 50% prepayment on an invoice needed, or we have credit notes that we apply to an invoice. So kind of that would be super nice if this was added in the future.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to manage all accounts payable, improving invoice visibility and processing, while the AI saves time by learning from our behavior. It's user-friendly and centralizes invoice submissions, enhancing workflow efficiency across the team.

**Official Response from Raquel Orejas:**

> We're glad to hear that you're enjoying the AI feature and finding Payhawk user-friendly and intuitive to use. We appreciate your feedback on the split payment feature, we have just released proforma and credit notes feature that will cover your request. You can enable them in Labs and read all about it here: https://payhawk.com/help/managing-credit-notes and here https://payhawk.com/help/managing-proforma-invoices

  ### 29. Effortless Expense Management and Navigation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joseph F.

**Reviewed Date:** April 24, 2026

**What do you like best about Payhawk?**

I find Payhawk easy to navigate, which makes it really convenient to use. I also appreciate how simple it is to review all the expenses. One of its strongest points is the group dashboard, which allows finance teams to manage multiple subsidiaries with different currencies and tax jurisdictions from a single login. The initial setup was very easy — you just log in, receive an OTP from your cell phone, and you're logged on.

**What do you dislike about Payhawk?**

So far I don't have negative comment on Payhawk. I like the system in reviewing all our credit card expenses.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk makes it easy to navigate and review all expenses. The group dashboard is especially beneficial for managing subsidiaries with different currencies and tax jurisdictions from a single login.

**Official Response from Raquel Orejas:**

> Hi Joseph!

Thank you for sharing your positive experience with Payhawk. We're thrilled that you find it easy to navigate and review expenses, and that the group dashboard is beneficial for managing multiple subsidiaries. 

We're committed to providing a seamless experience for our users and are here to assist you with any further assistance.

  ### 30. Smooth Transition, Reliable Financial Management & card platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Payhawk?**

I use Payhawk for managing corporate credit cards, and I find the automation and tracking features make life much easier, saving us time. I appreciate that the support team is really attentive. I like how invoice payments are super easy to handle, and having an audit trail for everything from approvals through to payment keeps accountability in check. The platform works incredibly well 99% of the time, and it's easy to onboard users. I also value the flexibility with corporate card approvals to adjust credit limits on the go, ensuring our staff are always equipped to do their job. The initial setup was super easy as well, thanks to our rep James and the great implementation team.

**What do you dislike about Payhawk?**

We've had one outage in 2 years, and one platform error. The uptime is great, the issues have just come quite close together.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk for managing corporate credit cards, invoice payments, and staff expenses. The automation and tracking save us time, and the attentive support is a plus. It's super easy for invoice payments with an audit trail ensuring accountability.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk! We're delighted that the platform has made managing corporate credit cards and invoice payments easier for you, and that you find the support team to be attentive. We understand the importance of reliability and are actively addressing the recent outage and platform error to ensure a smoother experience for you in the future.

  ### 31. Instant Transactions and Flexible Admin Customization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelli K. | Software Workflow Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Payhawk?**

We really like that most transactions come through immediately, which allows for quicker processing. We also appreciate that the admin can build exports and customize what the end user sees, making it easier to tailor the experience to our needs.

Also, the implementation and support teams are top notch!

**What do you dislike about Payhawk?**

The only thing that isn’t my favorite is that the export doesn’t let me group transactions by employee. In our old system, we could group expenses by report, rather than having everything separated strictly by individual transactions within the export.

**What problems is Payhawk solving and how is that benefiting you?**

It’s helping us address our slow processing issues, and it also makes it easier to separate and manage our multi-entity company than some other software.

**Official Response from Raquel Orejas:**

> We're glad to hear that you appreciate the instant transactions and flexible admin customization features of Payhawk. We understand your feedback about grouping transactions by employee in the export, and we'll take that into consideration for future improvements.

  ### 32. Easy-to-Use Expense Management with Real-Time Visibility and Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Payhawk?**

Payhawk has been a great expense management platform for us. Their customer support is quick and very helpful, and the platform is easy to use for submitting and tracking expenses. It also offers real‑time spend visibility, automated receipt capture, and AI‑powered coding, which saves a lot of manual work. Plus, their integration with accounting systems and the ability to add real‑time controls to existing corporate cards make it a strong all‑in‑one solution.

**What do you dislike about Payhawk?**

Recently, I faced an integration issue between Payhawk and Xero, which caused my data not to sync properly. Because of this, I had to do the work twice, which was time‑consuming and frustrating. I hope Payhawk fixes this soon, as it affects daily tasks and slows down the process.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk reduces a lot of manual work for us. The AI‑powered expense coding saves time by automatically reading receipts and filling in details, which speeds up reconciliation. 
It also gives real‑time visibility on spending, so we don’t have to wait for statements or chase receipts.

**Official Response from Raquel Orejas:**

> Thank you for sharing your feedback. 

We're thrilled to hear that our platform has been a great asset for your expense management needs. We appreciate your feedback regarding the integration issue with Xero. We apologize for any inconvenience this may have caused and assure you that our team is actively working on resolving this issue to ensure a seamless experience for all users. 

If you encounter any further challenges or have additional feedback, please don't hesitate to reach out to our support team (support@payhawk.com). We are here to assist you and ensure your experience with Payhawk remains smooth and efficient. 

Thank you for choosing Payhawk for your expense management solution!

  ### 33. Accelerating Financial Efficiency with Smart, User-Friendly Design

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stéphane M. | Head of finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about Payhawk?**

We especially value the native integration with our ERP system, as well as how straightforward the deployment and onboarding processes are. Additionally, the user experience stands out for being clean, intuitive, and genuinely enjoyable.

**What do you dislike about Payhawk?**

The main aspect where Payhawk could enhance its offering is by introducing more advanced customization options for workflows and reporting. While the existing features function very well, additional flexibility would make the platform even more effective for organizations with complex needs.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has significantly reduced the amount of manual work we used to handle, particularly when it comes to data imports and reconciliation. By automating these processes, we have seen a notable decrease in errors and have been able to dedicate more time to higher-value activities.

The platform also enhances the reliability and integrity of our financial data. Thanks to consistent, structured, and real-time information sharing, our teams now benefit from a single source of truth throughout the organization.

What stands out most is the tool’s speed, smooth performance, and adaptability. Tasks that previously required hours can now be completed in minutes, and the system adjusts seamlessly to our changing workflows and operational requirements.

In summary, Payhawk has made our financial operations faster, more precise, and much easier to manage on a daily basis.

  ### 34. Intuitive Expense Management with Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamed I. | Group Financial Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Payhawk?**

I love using Payhawk for its intuitive, easy-to-follow interface and menus, which make navigating the platform simple. I appreciate how it works seamlessly with Xero, making it more efficient for handling financial processes. The approval workflow really streamlines the business for us, particularly with approval of costs such as 3rd party costs or freelancer invoices. I also found the initial setup to be quick and straightforward, which is a big plus.

**What do you dislike about Payhawk?**

They need better banking facilities in the US, deposits are too slow (2/3 days)

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk solves cost approval issues and streamlines our approval workflow for third-party and freelancer invoices. It manages company cards, POs, invoices, and employee reimbursements effortlessly.

**Official Response from Raquel Orejas:**

> We're thrilled to hear that you find Payhawk's interface intuitive and easy to navigate. We're also glad to hear that the seamless integration with Xero has made financial processes more efficient for you. We appreciate your feedback about the banking facilities in the US, and we're continuously working to improve our services in that area.

  ### 35. Streamlined Expense Management with Global Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashish V. | Director - Finance, IT and Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2025

**What do you like best about Payhawk?**

I admire the user friendly interface, which makes it easy and intuitiev to navigate various tasks. The features that capture invoice information are valuable, providing automation and efficiency in handling expenses. I appreciate the flexibility offered in payment transfers globally, which is crucial feature. The ability to quickly process expenses reimbursement and use of cards ensures that our team members do not need to spend their own funds while travelling for work, making it the most utilised feature by our team. Additionally, the initial setup of Payhawk was quick, adding to the overall positive experience. I am inclined to recommend Payhawk to others for its effectiveness in our operations.

**What do you dislike about Payhawk?**

The charges to make payments to a few countries are very high, and it would be beneficial if the burden of these charges could be reduced.

**What problems is Payhawk solving and how is that benefiting you?**

I find Payhawk quickly settles employee expenses, uses cards to prevent personal funds usage, and offers a user-friendly interface for invoice capture. It provides flexibility to make payments globally, especially beneficial for travelling team members.

  ### 36. Straightforward, Feature-Rich Experience That Makes Reimbursements Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Payhawk?**

I’d say it’s the features overall. For example, the user experience and interface, as well as how easy it is to handle reimbursements. Whatever you need to do, you know it’s going to be straightforward and easy.

**What do you dislike about Payhawk?**

It can be a bit hard to get used to the interface at first.

**What problems is Payhawk solving and how is that benefiting you?**

I use it as my expenses app. I pay my courses and other related things and I reimburse when i have to

**Official Response from Raquel Orejas:**

> Hi there! 

It's great to hear that Payhawk has made handling reimbursements easy for you. We're constantly striving to enhance our interface to ensure a seamless user experience. Thank you for your valuable feedback.

  ### 37. Simplify Expense Control Effectively

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luis d. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about Payhawk?**

I use Payhawk to make and control corporate expenses. I like the efficiency of having virtual cards quickly and the control of expenses through its platform. Additionally, both the mobile app and the web are very intuitive and store all expense information in an organized manner. I also like that we can associate our projects with those expenses. Moreover, it was a great advancement for us that our accounting software Odoo could connect with Payhawk. The initial setup was very good, easy, and intuitive.

**What do you dislike about Payhawk?**

I think the exchange rate could be made more visual.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to make corporate expenses and efficiently control them with quick virtual cards. The applications are intuitive and accurately collect expense information, allowing them to be associated with projects. It is connected with my accounting software Odoo, which represents a great advancement.

**Official Response from Raquel Orejas:**

> Thank you for sharing your positive experience with Payhawk! 

Glad to hear that you find our platform efficient, intuitive, and helpful in managing your corporate expenses. Your feedback about the exchange rate visibility is valuable, and we will take it into consideration for future improvements. Vey happy to know that the integration with your accounting software Odoo has been beneficial for you. If you have any further suggestions or need assistance, please feel free to reach out. 
We're here to help and ensure your experience with Payhawk continues to meet your needs.

  ### 38. Great UI and Instant Receipt Upload

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2026

**What do you like best about Payhawk?**

The UI is great, and the receipt upload is instantaneous and simple!

**What do you dislike about Payhawk?**

It’s still not really clear what the AI bots are offering. A short intro text when hovering over them - > explaining what they do and the best ways to use them would be really helpful.

**What problems is Payhawk solving and how is that benefiting you?**

Day to day budget approvals and management for my team via integrated system for our company

  ### 39. Streamlines Expense Management with Ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ceilidh F. | Financial Controller

**Reviewed Date:** February 10, 2026

**What do you like best about Payhawk?**

I appreciate Payhawk's configurability, especially the workflows and custom fields, which really stand out to me. I also like its user-friendly interface that caters to all users. The integration with QuickBooks Live and the ability to do push-integrations via CSV import from other key systems at setup, like HiBob for employee lists, is great. The process of getting set up for 80% of our use cases was incredibly easy, which was a huge advantage. Additionally, I value the vastly higher functionality and the linkage between the cards in use and the expense submission process compared to our previous software.

**What do you dislike about Payhawk?**

We're getting our heads around the purchase order documentation and getting it to add sufficient information into the PDF that's generated; the jury's currently out as to whether it meets our needs in this space. Also, getting that PDF created and sent to me in a helpful way could be improved.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk supports document submission from purchasers, reduces repetitive tasks with payments, and makes it so easy to implement spend controls.

  ### 40. Efficient, User-Friendly, and Packed with Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about Payhawk?**

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automation, and integrates smoothly with accounting systems. The mobile app and real-time visibility are big wins, especially for teams on the go. Support is responsive and helpful too.

**What do you dislike about Payhawk?**

Reporting options could be more customizable, and the setup might feel a bit complex for new users. But these are minor issues compared to the overall benefits.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk helps eliminate manual expense reporting, delayed approvals, and disconnected payment processes. By streamlining everything from card issuance to invoice management in one platform, it saves time, improves compliance, and gives us real-time control over company spending.

  ### 41. A Seamless and Efficient Finance Management Platform with best support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ritu S. | Finance associate, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about Payhawk?**

Payhawk is incredibly user-friendly and makes the entire expense and invoice management process smooth and efficient. The interface is clean, intuitive, and easy to navigate—even for new users. I really appreciate how quickly tasks can be completed, whether it's submitting expenses, processing invoices, or tracking payments.

The automated workflows save a lot of time, and the real-time visibility into budgets and transactions helps avoid confusion. The system also reduces manual work and errors, which is a big plus.

Their customer support is responsive and helpful, and new features keep getting added, showing they are continuously improving. Overall, Payhawk provides reliability, efficiency, and simplicity, making it a great tool for finance operations.

**What do you dislike about Payhawk?**

Honestly, there isn’t anything in particular that I dislike about Payhawk. The platform has been smooth, reliable, and easy to work with. Whenever I’ve needed something, the features and support have been efficient and helpful. Overall, my experience has been very positive.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk has made our expense and invoice management much more streamlined and organised. It removes manual work, reduces errors, and brings everything—expenses, invoices, cards, and approvals—into one place. The automated workflows and real-time visibility help us work faster and with more confidence.

Because of Payhawk, we save a lot of time, avoid confusion, and maintain clear financial records. Overall, it has improved efficiency, accuracy, and transparency in our daily finance operations.

  ### 42. Efficient Expense Management with a User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kim W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Payhawk?**

I like the UX of Payhawk because it's very quick to learn and requires very little support. I appreciate that all company transactions can be managed in one place, ensuring our employees send invoices within days, unlike before when it took months. The overall setup was very easy, taking us about 3 hours in total, and the part with a professional was only around 1 hour.

**What do you dislike about Payhawk?**

I want to have the admin view in the mobile app. I work a lot on the go, and right now I can only review invoices from my computer.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk centralizes all company transactions and prompts employees to quickly submit invoices, changing from months to days.

**Official Response from Raquel Orejas:**

> Thank you for your feedback! We understand the need for an admin view in the mobile app and will take this into consideration for future updates.

  ### 43. Facilitated Expense and Export Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor F. | Finance Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Payhawk?**

I love the ease of Payhawk for organizing teams and exporting data, which significantly simplifies financial management in my company. The ability to issue cards helps guides pay for necessary services for the tour without complications. Payhawk effectively solves important problems related to organization and exporting to the accounting program, offering clear solutions to these challenges. The data export to Excel is particularly efficient and allows for a much smoother accounting expense import process compared to other options. Additionally, the initial setup was very simple; we just provided the necessary information and documentation and signed the contract. All of this makes me consider Payhawk an indispensable tool for our daily work.

**What do you dislike about Payhawk?**

Sometimes the transfer to the account takes a while to arrive, but it happens very rarely.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to organize the company's expenses and easily export them to the accounting program, avoiding the accounting discrepancies I had with PLEO.

  ### 44. Easy Setup, Great Support, and Strong Spend Control with Payhawk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Payhawk?**

The setup was straightforward and well supported by the team. The workflows and policies that Payhawk lets us create mean we can control spend before a transaction is even made. It also integrates smoothly with Xero, adding enough information there to be genuinely useful without needing to jump back into Payhawk. It is also priced better than some other platforms we have used.

**What do you dislike about Payhawk?**

It’s frustrating that I can’t use Roles in the workflows instead of having to assign tasks to specific named people. This means that each workflow needs updating when the team changes.

**What problems is Payhawk solving and how is that benefiting you?**

It’s given us a great deal of control over our spending. We’re currently in the process of setting up our budgets, which should add another layer of refinement to our overall processes. We process hundreds of transactions each month, Payhawk is able to cope with the volume, reliably and almost instantly. The AI features, that are being added to constantly, will also speed up the way we purchase.

**Official Response from Raquel Orejas:**

> Hi, thank you so much for your kind words and for taking the time to share such detailed feedback, we're thrilled that Payhawk is giving you greater control over spend and keeping up with your transaction volume!

Regarding your frustration with not being able to use Roles in workflows this is actually possible in Payhawk! 
You can include built-in roles (such as Accountant, Administrator, Senior AP Specialist, and others) directly in your approval workflows, so you don't need to assign tasks to specific named individuals. This means your workflows will automatically apply to whoever holds that role, without needing updates every time your team changes.

You can find full details in our Help Centre:
• Payhawk Roles: https://payhawk.com/help/payhawk-roles
• FAQ on Roles & Role Extensions: https://payhawk.com/help/faq-on-payhawk-roles-and-role-extensions

If you've already explored this and are running into a specific limitation, please don't hesitate to reach out to our support team at support@payhawk.com, they'll be happy to help you get it set up correctly.

Thanks again for being a Payhawk customer. We look forward to continuing to support your team!


  ### 45. Easy to use platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Negar A. | CRM Technical Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Payhawk?**

Payhawk continues to be a valuable tool for our expense management, and I’ve appreciated even more how seamless the overall workflow has become over time. Submitting expense requests, tracking approvals, and using the integrated card feature remains extremely straightforward. The platform’s UI/UX is still one of its strongest points — everything feels intuitive, and providing any additional documentation or responding to follow-ups is quick and hassle-free. Both the web and mobile apps perform consistently well, making it easy to manage expenses on the go. Overall, Payhawk has significantly improved efficiency and clarity in our expense processes.

**What do you dislike about Payhawk?**

While Payhawk has been a great solution overall, there are a few areas where it could improve. Some advanced features and settings can take a bit of time to fully understand, so additional in-app guidance or more detailed onboarding resources would be helpful. That said, these are minor points, and the overall experience has been very smooth and efficient.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk makes the expense process quick, clear, and easy to navigate across various use cases, so there’s no confusion or risk of getting lost in complex workflows. By centralizing everything within the app, it eliminates the need for back-and-forth emails and long wait times, significantly speeding up the approval and documentation process.

  ### 46. Effortless Expense Tracking with Full Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ugne P. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Payhawk?**

Easy way to track all of your company’s expenses.
We finally have full visibility into each department’s spending, and >> better yet <<< we can track it by month, category, tags, and more. Remembering the times when we did it all manually… I’d never want to go back to those ancient ages! 😄

**What do you dislike about Payhawk?**

i don't have any dislikes right now. Meets all our needs

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk helps us streamline and automate the entire company expense management process.
Instead of manual tracking and fragmented workflows, we now have a centralized, transparent view of all spending. We can easily see expenses by department and filter them by month, category, tags, and more. This not only saves a significant amount of time but also reduces errors and enables faster, data-driven decision-making. Honestly, we’d never want to go back to the old manual way of doing things.

  ### 47. Simplified Card Management with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** George E. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Payhawk?**

I like the ease of use in both the Payhawk platform and app, which makes managing everything quite straightforward. I appreciate the AI enhancements that get added every quarter to improve the functionality. Plus, customer support is always available to help solve any issues I encounter, making the overall experience positive.

**What do you dislike about Payhawk?**

I wish there was a live bank feed to Netsuite. Also, it would help if expense reports were syncing in Netsuite as a whole report and not individual expense reports.

**What problems is Payhawk solving and how is that benefiting you?**

Payhawk helps manage dozens of virtual cards for subscriptions and employee expenses. The expense reimbursements module is straightforward and configurable, making it efficient for managing expenses.

**Official Response from Raquel Orejas:**

> Hi George, thank you for the kind words and for sharing your feedback!

We are glad to hear the platform and app are making things straightforward for you, and that our AI enhancements and support team have been adding value.

On the NetSuite points, a couple of updates that might help:

For expense reports, you can actually group multiple expenses into a single expense report, and it will sync to NetSuite as one report with multiple lines, which should be much closer to what you are looking for. You can find out how here: https://payhawk.com/help/creating-and-submitting-expense-reports-in-the-portal

For the live bank feed to NetSuite, this is currently in our backlog and we are hoping to prioritize it this summer. In the meantime, our PM Boris D would love to connect with you to better understand your needs and help shape how we build this out. Please reach out to your implementation manager to set up that conversation.

Thanks again for being a Payhawk customer!

  ### 48. Nice support, but need for improvement in exports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Irina R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Payhawk?**

I think it's great that the questions are processed relatively quickly and the staff at Payhawk are always very nice. Personally, I find the structure of the software very good, because once I've found something, I can easily find it again thanks to the logical structure.

**What do you dislike about Payhawk?**

We still frequently have questions about the settings, for example, how to set up the workflows or change permissions. The exports are not completely suitable for our needs. We currently need an export of activity workflows, for example, when which documents were submitted, approved, and reviewed. And it must be in PDF format for the audit.

**What problems is Payhawk solving and how is that benefiting you?**

We use Payhawk for travel expenses and other operational costs. Questions are handled quickly, and the Payhawk team is very nice.

**Official Response from Raquel Orejas:**

> We're happy to hear that you find our support team and software structure great. We have noted your feedback about the exports and will work on improving the export functionality to better meet your needs.

  ### 49. Great Support team assistance received

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Payhawk?**

I recently ran into a few issues with transactions that wouldn’t export to our ERP system. The Payhawk team was very helpful in getting everything resolved, and they consistently communicated updates along the way, keeping me in the loop on how things were progressing. 

The messages functionality is also very easy to use and comes with different options which allow the payhawk team to be able to better assist you with your query.

**What do you dislike about Payhawk?**

This review is merely to give a huge shoutout to the team (Ivan and all who assisted in the process).

**What problems is Payhawk solving and how is that benefiting you?**

It’s helpful to be able to identify when payments and related transactions haven’t exported to the ERP system, and to understand the reasons behind it. This has benefited us because it keeps us aware of any missing transactions and allows us to factor them into our reporting, so the figures we report can be as accurate as possible. Additionally, Payhawk has been able to provide more detail on what causes the export issues, which helps us use our time more efficiently and address problems with a faster turnaround.

**Official Response from Raquel Orejas:**

> It's great to hear that Payhawk has been beneficial for centralizing your record-keeping and improving supplier relationships. We acknowledge your feedback about credit note support and will strive to address this to further streamline your invoicing and payment processes.

  ### 50. Intuitive Interface with great customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** João M. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Payhawk?**

I like Payhawk's good interface which makes it easy to use. I also appreciate the fast and friendly customer support. The feature I value the most is the intuitive interface that allows me to easily request a digital credit card with a custom balance, making managing expenses within my company straightforward.

**What do you dislike about Payhawk?**

I liked everything so far, if I had to point out something would be the part of having to install their mobile app to complete my registration since I only use it on web. I understand the security measures around it, but using Google Authenticator could be enough instead of the whole app.

**What problems is Payhawk solving and how is that benefiting you?**

I use Payhawk to manage my company expenses easily with its simple interface and ability to request a digital credit card with a custom balance.

**Official Response from Raquel Orejas:**

> Thank you for your positive feedback! We're happy to hear that you find our interface easy to use and that you value our fast and friendly customer support. We'll take your feedback about the mobile app installation into consideration for future enhancements. We appreciate your support!


## Payhawk Discussions
  - [Payhawk incentivises gift card without any remarks - then G2 says &#39;not eligible&#39;](https://www.g2.com/discussions/payhawk-incentivises-gift-card-without-any-remarks-then-g2-says-not-eligible) - 2 comments, 1 upvote

- [View Payhawk pricing details and edition comparison](https://www.g2.com/products/payhawk/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+07%3A32%3A59+-0500&secure%5Bsession_id%5D=0cbdc444-efc2-4629-b109-c1c3324ec259&secure%5Btoken%5D=ccbfeb39e032bdd362452f6d0945f3b39b44de105997a2dfea5fb4ca89fe4c48&format=llm_user)
## Payhawk Integrations
  - [Datev](https://www.g2.com/products/datev/reviews)
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  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Holded](https://www.g2.com/products/holded/reviews)
  - [Infor CloudSuite M3](https://www.g2.com/products/infor-cloudsuite-m3/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Pennylane](https://www.g2.com/products/pennylane/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Payhawk Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Setup**
- Locations

**Setup**
- Data
- Approvals
- Alignment
- Real-Time Data

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality
- Accounting Integration
- Third-Party Integrations

**Card Management**
- Card Types
- Card Controls
- Configuration
- Fulfillment
- Replacement

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Tracking**
- Mileage
- Logs
- Automation

**Performance**
- Benchmarks
- Forecasting

**Execution**
- Purchasing
- Invoicing
- Procurement Management
- Order Management

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Recurring Payments

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Approval **
- Rules
- Workflows
- Submit

**Controls**
- Tokenization
- Security
- Card Networks
- Integration
- Testing
- APIs

**Reimbursement**
- Reimbursement
- Expenses
- Workflows

**Analytics**
- Visibility
- Performance
- Spend
- Financial Reporting

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- Payment Tracking

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**AI - Travel Management**
- Personalization
- Cost Savings
- Reporting/Analytics
- Real-Time Analytics

**Client Invoicing**
- Biometric Recognition
- Optical Character Recognition

**Integration**
- Accounting
- Payment Integration
- ERP
- ERP integration

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Reporting**
- Real-Time Monitoring
- Multiple Views
- Data Import/Export
- Budgets
- Real-Time Updates
- Real-Time Reporting
- Real-Time Analytics

**Platform - Mileage Tracking**
- Reporting
- Customer Support

**Agentic AI -  Procure to Pay**
- Multi-step Planning
- Autonomous Task Execution
- Proactive Assistance

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Generative AI
- Integration Management
- Vendor Management
- Contract Lifecycle Management
- Budgeting/Forecasting
- Compliance Management
- AI Copilot
- Inventory Management

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH
- Reimbursement Management

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Mileage Tracking**
- Autonomous Task Execution
- Adaptive Learning
- Data Classification

**Employee Risk Management**
- Emergency Assistance Integration
- Risk Alerts & Safety Notifications
- Expense Tracking
- Real-time Alerts

**Additional Functionality**
- Multiple User Accounts
- Mileage Tracking
- Direct Deposit
- GPS
- Corporate Card
- Compliance Management
- Time Tracking
- Spend Analysis
- AI Copilot
- Location Tracking
- Reporting & Statistics
- Alerts/Notifications
- Customizable Reports
- Mobile Access
- Vehicle Management
- Receipt Management
- Payment Processing
- Transaction History
- Policy Creation
- User Management
- Fuel Tracking
- Itinerary Creation
- Approval Process Control
- Data Security
- Generative AI
- Cloud Backup
- Expense Tracking
- Reimbursement Management
- Activity Dashboard
- Third-Party Integrations
- API

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls
- Budget Control
- Approval Process Control
- Spend Control
- Prepaid Cards

**Sustainability & Reporting**
- Sustainability Reporting
- Real-Time Reporting

**Additional Functionality**
- API
- Dashboard
- Approval Process Control
- Financial Analysis
- Dashboard Creation
- Billing & Invoicing
- Expense Claims
- Budget Control
- Generative AI
- Reminders
- Electronic Payments
- Activity Dashboard
- Multi-Currency
- Real-Time Updates
- Multi-Language
- Customizable Reports
- Spend Control
- Reporting & Statistics
- Mobile Access
- Spend Analysis
- Categorization/Grouping
- Real-Time Data
- Single Sign On
- AI Copilot
- Employee Self Service

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Additional Functionality**
- Reminders
- Activity Tracking
- Invoice Processing
- Accounting Integration
- Categorization/Grouping
- Reporting & Statistics
- Configurable Workflow
- Spend Analysis
- Expense Tracking
- Third-Party Integrations
- Accounting
- Audit Management
- Approval Workflow
- AI Copilot
- Supplier Management
- Invoice Management
- Billing & Invoicing
- Transaction History
- Purchase Order Management
- Audit Trail
- Generative AI
- Expense Claims
- Workflow Management
- Time & Expense Tracking
- Multi-Currency
- Vendor Management
- Procurement Management
- Credit Card Management
- Compliance Management
- Requisition Management
- Customizable Reports
- Ad hoc Reporting
- Financial Management
- API
- Rules-Based Workflow
- Receipt Management
- Activity Dashboard
- Purchasing & Receiving

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Invoice Management
- Online Banking
- 1099 Preparation
- Generative AI
- Receipt Management
- AI Copilot
- Fraud Detection
- Duplicate Payment Alert
- Document Management
- Compliance Management
- Inventory Management
- Check Writing
- Mobile Access
- Audit Trail
- Reporting/Analytics
- Multi-Currency
- Status Tracking
- Activity Dashboard
- Cash Management
- Alerts/Notifications
- Billing & Invoicing
- Vendor Management
- Anomaly Detection
- API
- ACH Payment Processing
- Invoice Processing
- Aging Tracking
- Supplier Management
- General Ledger
- Expense Tracking
- Bank Reconciliation
- Workflow Management
- Customizable Reports
- Approval Process Control
- Electronic Funds Transfer
- Purchase Order Reconciliation
- Financial Management
- Workflow Automation

## Top Payhawk Alternatives
  - [Spendesk](https://www.g2.com/products/spendesk/reviews) - 4.6/5.0 (411 reviews)
  - [Pleo](https://www.g2.com/products/pleo/reviews) - 4.7/5.0 (1,417 reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,484 reviews)

