PayFlex Reviews & Product Details

PayFlex Overview

What is PayFlex?

PayFlex is committed to paving the way through technology and innovation for account-based benefits administration. Our full suite of products is designed to help individuals make the right decisions for their health and financial wellbeing.

PayFlex Details
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Product Description

PayFlex is committed to paving the way through technology and innovation for account-based benefits administration. Our full suite of products is designed to help individuals make the right decisions for their health and financial wellbeing.


Seller Details
Seller
PayFlex Systems USA, Inc.
Company Website
HQ Location
Omaha, NE
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PayFlex Reviews

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Director of Human Capital
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

My organization switched to PayFlex for our FSA & COBRA provider in August 2019. Review collected by and hosted on G2.com.

What do you like best?

Their sales efforts were strong, but misleading. Review collected by and hosted on G2.com.

What do you dislike?

Customer service

User Experience

Responsiveness

Website Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Honestly - don't. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Few if any. We switched because our old provider was very behind technology-wise, but PayFlex is worse in every other way. Review collected by and hosted on G2.com.

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GC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

As part of the Aetna family, PayFlex Systems USA, Inc. plays a major role in how consumer-directed products and services are used throughout the marketplace. Review collected by and hosted on G2.com.

What do you like best?

They give you control and flexibility to manage the money in your tax advantaged accounts. We've made viewing your ... Review collected by and hosted on G2.com.

What do you dislike?

It is limited to just tax paying workers and to only those work under well developed country. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

It really help me in controlling and managing the finance in my company. Review collected by and hosted on G2.com.

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