# Inspira Financial Reviews **Vendor:** Inspira Financial **Category:** [Benefits Consulting Providers](https://www.g2.com/categories/benefits-consulting) **Average Rating:** 2.8/5.0 **Total Reviews:** 10 ## About Inspira Financial About Inspira Financial  Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients holding over $62 billion in assets under custody, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners — helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com.  ## Inspira Financial Reviews ### 1. Easy Access to Company Plans and Claims **Rating:** 5.0/5.0 stars **Reviewed by:** Jay H. | Website Reviewer, Design, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Inspira Financial?** I like that I’m able to see my company plan, all my claims and their status. **What do you dislike about Inspira Financial?** I have to repeatedly login several times just to get to the main page which is very annoying. **Recommendations to others considering Inspira Financial:** I would definitely use it if you want to keep track of your plan and better your financial budget. **What problems is Inspira Financial solving and how is that benefiting you?** They’re improving their website making it alittle bit easier to navigate, which helps me spend less time looking for something ### 2. Using Payflex to Manage your HSA Account **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Inspira Financial?** I enjoy the fact that PayFlex allows me total control over how I manage the money I contribute into my health saving account by allowing me to choose where to invest once I meet the minimum threshhold. **What do you dislike about Inspira Financial?** Some things that pay flex can improve on is making it easier to navigate their website when moving between the money you have invested and the money that is liquid. **Recommendations to others considering Inspira Financial:** The best advice I can give for Playflex is that if you have an HSA is to contribute monthly so once you get over 1000$ you can start investing. **What problems is Inspira Financial solving and how is that benefiting you?** Payflex allows me to manage the money I contribute monthly to my health saving account and allows me to invest this money as well to maximize the amount of money I am saving toward health care costs. ### 3. Best for financial tax savings, planing and saving tax **Rating:** 5.0/5.0 stars **Reviewed by:** Zeel P. | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Inspira Financial?** The fact that it calculates, analyses the healthcare expenses and provides ways to save some amount of the medical bills is a great way for increasing financial wellness. **What do you dislike about Inspira Financial?** There are late payment fees that are in short intervals which makes it not very cost effective . Not many places actually accept it as a payment option which makes it very difficult. **Recommendations to others considering Inspira Financial:** Look if you have places that accept payflex as a payment option first **What problems is Inspira Financial solving and how is that benefiting you?** Payflex helps in planning for savings and also for investments, it is an amazing tool for healthcare discounts and paying at different platforms.it provides excellent tax savings ### 4. One of the most horrible customer service companies I've encountered **Rating:** 0.0/5.0 stars **Reviewed by:** Andrea B. | Technology Instuctor/Support, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Inspira Financial?** NOTHING - forced to use it because it's what the employer picked **What do you dislike about Inspira Financial?** The entire process is cumbersome. Other FSA management companies I've used have very user friendly online forms. PayFlex has NOTHING - and then they reject claims due to 'missing documentation' **What problems is Inspira Financial solving and how is that benefiting you?** It's our only choice for getting reimbursement from our FSA account. ### 5. A nightmare. If you want to submit claims 3-5 times then use Payflex **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Inspira Financial?** The app seems easy and quick to use and has a decent UI. **What do you dislike about Inspira Financial?** The general experience. Whether your claim gets approved is 50/50. Often you'll have a claim denied and if you resubmit it they'll approve it. These are simple claims. You could submit similar expenses and one month you get approved and another you get denied. It's almost like the employees enjoy the power trip of denying claims and holding people's money hostage. I've submitted claims 3-5 times and had to reach out to support to tell them what the claims were. Terrible system and useless support. Frankly the few hundred dollars you might save aren't worth the stress and headache of dealing with this company. Just another leech company trying to seem useful and not adding anything to society. **Recommendations to others considering Inspira Financial:** Just pay taxes on your money and avoid the stress. **What problems is Inspira Financial solving and how is that benefiting you?** No problem. Only creating them ### 6. Good for tax management **Rating:** 3.5/5.0 stars **Reviewed by:** RAJEEV R. | Graduate Apprentice Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2021 **Describe the project or task Inspira Financial helped with:** Payflex helps individual or the firm in saving their taxes and managing the finances. This could makes your work simple and organise your task systematically. **What do you like best about Inspira Financial?** The simple design and user interface makes this app usable. Also it manages your finances and taxes. Suitable for business purposes. **What do you dislike about Inspira Financial?** The customer service needed to improve. The transection sometimes gets failed. Need an upgrade. **Recommendations to others considering Inspira Financial:** It's just ok type app. Can be used by the firm to save taxes. Just need some upgrade so that it can be flexible to use. **What problems is Inspira Financial solving and how is that benefiting you?** Mainly tax related issues are dealt with the app. Suitable for rich countries. Helps you in saving taxes. ### 7. simple and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **Describe the project or task Inspira Financial helped with:** it help with pay roll the most **What do you like best about Inspira Financial?** making reports with chosing the information you want **What do you dislike about Inspira Financial?** nothing wrong with it , i recomende it . **Recommendations to others considering Inspira Financial:** great system, easy and simple, good if you have more than 300 employee **What problems is Inspira Financial solving and how is that benefiting you?** its not a problem , we use it for payroll and hr ### 8. Tried to use the debit card for an authorized purchase. Never went through. **Rating:** 0.0/5.0 stars **Reviewed by:** tony v. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2021 **Describe the project or task Inspira Financial helped with:** To use Payflex for limited flex plan. **What do you like best about Inspira Financial?** Cannot think of anything yet. Okay...nice customer service people... **What do you dislike about Inspira Financial?** Cannot seem to be able to use the card to charge for an authorized purchases. Merchant attempted it THREE TIMES. Finally credited us back. I called Payflex and they told me the charge had gone through. That is not what the merchant or my wife said. I will avoid Payflex next year and, unless you want headaches of this sort, I suggest you avoid them as well. **What problems is Inspira Financial solving and how is that benefiting you?** None. Only creating problems. ### 9. What a mess. **Rating:** 1.0/5.0 stars **Reviewed by:** Amanda H. | Director of Human Capital, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2020 **Describe the project or task Inspira Financial helped with:** My organization switched to PayFlex for our FSA & COBRA provider in August 2019. **What do you like best about Inspira Financial?** Their sales efforts were strong, but misleading. **What do you dislike about Inspira Financial?** Customer service User Experience Responsiveness Website **Recommendations to others considering Inspira Financial:** Honestly - don't. **What problems is Inspira Financial solving and how is that benefiting you?** Few if any. We switched because our old provider was very behind technology-wise, but PayFlex is worse in every other way. ### 10. The help customer to manage and control task **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2019 **Describe the project or task Inspira Financial helped with:** As part of the Aetna family, PayFlex Systems USA, Inc. plays a major role in how consumer-directed products and services are used throughout the marketplace. **What do you like best about Inspira Financial?** They give you control and flexibility to manage the money in your tax advantaged accounts. We've made viewing your ... **What do you dislike about Inspira Financial?** It is limited to just tax paying workers and to only those work under well developed country. **What problems is Inspira Financial solving and how is that benefiting you?** It really help me in controlling and managing the finance in my company. ## Inspira Financial Discussions - [How do I upload documents to PayFlex?](https://www.g2.com/discussions/how-do-i-upload-documents-to-payflex) - [Is PayFlex the same as FSA?](https://www.g2.com/discussions/is-payflex-the-same-as-fsa) - [What is Accenture PayFlex?](https://www.g2.com/discussions/what-is-accenture-payflex) - [View Inspira Financial pricing details and edition comparison](https://www.g2.com/products/inspira-financial-inspira-financial/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+12%3A11%3A43+-0500&secure%5Bsession_id%5D=94fdc73f-dee1-4aee-824c-07f479429148&secure%5Btoken%5D=40039d43af609427b46e8d6369848239d7d1cf835daa9c47eb4fc75be0628f16&format=llm_user) ## Inspira Financial Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Inspira Financial Alternatives - [Fidelity 401(k) Plan Services](https://www.g2.com/products/fidelity-401-k-plan-services/reviews) - 4.2/5.0 (13 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews) - [Insperity](https://www.g2.com/products/insperity/reviews) - 3.9/5.0 (69 reviews)