I have found Payfactors to be very helpful, especially since I am a compensation "team" of one. The information that the software provides is easy to use and the data is easy to analyze. I feel confident that I can make informed pay decisions for my company when using this product. When I have needed help with the system, customer care has been prompt and thorough. Review collected by and hosted on G2.com.

Due to a lack of fiscal resources, my company is unable to implement some of the higher tier features of Payfactors such as HRIS integration and pay structures. Manually updating the system and administering our company data is time consuming and complex. Review collected by and hosted on G2.com.

The ability to see multiple job titles/descriptions to compare our roles with, especially when we have unique roles. The customization is great. Review collected by and hosted on G2.com.

I wish that there was a way to export information about a role that looked professional enough to present to leaders in the company. Review collected by and hosted on G2.com.

Payfactors had allowed us more transparency into compensation data. We enjoy having multiple data cuts with options to personalize pricing to fit our job descriptions. Review collected by and hosted on G2.com.

The pricing project concept and publishing the jobs has been confusing for us. Sometimes it feels like we have a hard time finding matchings for the jobs we have. It just seems like there should be more options. We don't keep job descriptions in our HRIS right so maybe that would help since payfactors is only going off the job title.

We have the comp planning module as well and that is not going well. Many features we had with teams has now gone away - we can destribute the budget evenly between divisions. We can't destribute money based on the suggested increase matrix and have it respect our overall budget. We can't upload job information ourselves. I have to always put in a ticket if the job information changes. It's hard to make any changes to the cycle itself. It's really buggy. Review collected by and hosted on G2.com.

The system is customizable to our organization. Review collected by and hosted on G2.com.

Non-standard position titles (legacy) can be tough to benchmark. Review collected by and hosted on G2.com.

The amount of data provided and its reliability and accuracy. Review collected by and hosted on G2.com.

Some of the reporting metrics and graphing is difficult to correctly populate. Review collected by and hosted on G2.com.

The tool gives our team a better platform to generate salary surveys and provide this valuable information back to our clients. We have confidence that it is reliable and accurate. Review collected by and hosted on G2.com.

The product is so robust, we love having so much data and options but sometimes my team asks for a simpler tool that is easier to navigate for the basics that they need. Review collected by and hosted on G2.com.

I love the HRMA and Peer Data that we get with Payfactors. I also appreciate how easy it is to add multiple surveys at once and even price multiple jobs at once. Having the ability to working a "sandbox" environment in pricing projects gives me peace of mind that I can try different options and play around with it a little bit without making edits to the published pricing until I am ready to do so. Review collected by and hosted on G2.com.

This is nitpicky, but the thing I like least about Payfactors is when you hover over a role to read the job description, sometimes it is hard to move the mouse over the description to scroll. Happy to chat about this more if this does not make sense so I can show someone what I mean. Seems like it would be an easy fix and save me some frustration. Review collected by and hosted on G2.com.

Large database of jobs and the quick price feature allows me to benchmark a role very quickly. The personalized support that the Payfactors team offers to benchmark a job is also very helpful. Review collected by and hosted on G2.com.

The UI is outdated and clunky. There have been some improvements recently but the core functionality (e.g., Pricing Projects) is still bogged down by an unintuitive interface. Review collected by and hosted on G2.com.

The salary data is easy to pull for job titles using the same titles in the system or finding something similar. Review collected by and hosted on G2.com.

That you have to pay $3,500 for each country's data set. That is expensive when you have international employees in different countries. Review collected by and hosted on G2.com.

I love how easy it is to do a quick price, how it can integrate with our HRIS system so we have real time data for pulling comprehensive pricing projects and reports, and how quickly data like our TCC can be uploaded into the system by the customer support team. Review collected by and hosted on G2.com.

I only wish there was a way in the quick price feature to adjust up or down for education and experience like there is in the pricing project functionality. Review collected by and hosted on G2.com.