--- title: Payscale Ascent (formerly Payfactors) Reviews meta_title: 'Payscale Ascent (formerly Payfactors) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 723 reviews by the users' company size, role or industry to find out how Payscale Ascent (formerly Payfactors) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 723 scale: '5' date_modified: '2026-08-09' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Payscale Ascent (formerly Payfactors) Reviews **Vendor:** Payscale **Category:** [Compensation Management Software](https://www.g2.com/categories/compensation-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 723 ## About Payscale Ascent (formerly Payfactors) Access fresh compensation data and AI-powered workflows — all within a scalable platform that delivers intelligent insights to make confident pay decisions. \* Price with confidence — any job, anywhere, anytime \* Stay ahead with dynamic insights into the market and your organization \* Ensure consistency with job- and grade-based pay ranges \* Maximize survey ROI with centralized management and participation ## Payscale Ascent (formerly Payfactors) Pros & Cons **What users like:** - Users appreciate the **user-friendly platform** of Payscale Ascent, highlighting its convenience and effective market data access. (81 reviews) - Users appreciate the **fantastic customer support** of Payfactors, enhancing their experience with timely and helpful assistance. (53 reviews) - Users value the **extensive market data** from Payscale Ascent, crucial for job pricing and maintaining pay equity. (44 reviews) - Users appreciate the **user-friendly interface** of Payscale Ascent, finding it easy to access and share compensation data. (42 reviews) - Users value the **comprehensive data sources** of Payscale Ascent, enhancing market analyses and supporting strategic decisions. (41 reviews) - Helpful (37 reviews) - Features (34 reviews) - Data Management (33 reviews) - Job Management (32 reviews) - Market Competitiveness (30 reviews) **What users dislike:** - Users find Payscale Ascent **not user-friendly** , with complicated reporting functions and limited HCM system integrations. (25 reviews) - Users note **insufficient data** can limit effective use of Payscale Ascent, hindering accurate compensation analysis. (22 reviews) - Users find the system **not intuitive** , struggling to match job descriptions effectively and navigate new features. (21 reviews) - Users find the **learning curve slow** , making it challenging to fully leverage all available features effectively. (20 reviews) - Users struggle with a **poor interface design** that feels outdated and unintuitive, complicating basic tasks. (18 reviews) - Users find the **difficult learning curve** frustrating, with poor guidance making setup and function use challenging. (17 reviews) - Users feel **limited job information** affects their ability to effectively match positions and customize requirements. (17 reviews) - Data Inaccuracy (16 reviews) - Inadequate Reporting (14 reviews) - Poor Usability (14 reviews) ## Payscale Ascent (formerly Payfactors) Reviews ### 1. Comprehensive comp tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Payscale Ascent (formerly Payfactors)?** PayFactors is an innovative tool transforming the future of compensation management. The data insights tool and job description manager are perks on top of an already awesome comp benchmarking platform. We are also utilizing their option for total rewards statements. Under the PayScale umbrella, the education options have really been enhanced. The webinars are super valuable and our account team is always sharing information that may be pertinent to us. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I wish they had more data specific to client service roles, such as consultants and public accountants. The data for other positions is very strong though. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Managing job descriptions. storing our benchmarks, staff data, salary structures and pay markets all in one place. ### 2. Director of Human Resources **Rating:** 4.0/5.0 stars **Reviewed by:** Lydia L. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** One place to hold all of our compensation data so we can stay current. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Time to get in a use the system. Some of the new features from switching from Payscale platform to Payfactors aren't as user friendly. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** It helps us see all our data in one place. ### 3. I love Payfactor **Rating:** 5.0/5.0 stars **Reviewed by:** sandra C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactor has made my role in HR a bit easier. The easy-to-use platform has helped me gather the information I am looking for in an easy to read report. The features are user-friendly, yoy get a lot out of this platform. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I wish Payfactors customer service were more responsive. Usually, you have long waiting times, unresolved tickets, and constant system updates. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactos helps us with our accounting, benefits, and training. ### 4. Great product & Service **Rating:** 5.0/5.0 stars **Reviewed by:** Sherri S. | Vice President of People Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Love having the hands on approach to walk me thru step by step the system with dedicated trainers willing to show you how to use the system. **What do you dislike about Payscale Ascent (formerly Payfactors)?** System will soon be able to integrate with our HRIS system so once that occurs, I will have no dislikes! **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Being able to stay competitive within our nonprofit market ### 5. Payfactors as part of Compensation **Rating:** 4.5/5.0 stars **Reviewed by:** Bharat K. | Associate - Total Rewards, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The best thing about payfactors you get the data, benchmarks, market data at a single place on a single click. You can combine two different factor & create an output based on your requirement. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Sometime the report generations take much more time than usual. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We can't say its a problem, its a part of day to day work. Payfactor benefiting us by uploading the large scale market data on ease, Analyzing it, give us the trends on YoY change. Keeping our organization data safe & secure. ### 6. Confidence calculating compensation. **Rating:** 4.5/5.0 stars **Reviewed by:** Olise A. | Director - Talent Acquisition and Training, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Quick and easy guide to researching and determining compensation nationwide. Customer support. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I haven't been able to use the reporting function yet, so that will be a feature I would like to explore. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** It helps my company benchmark salaries we pay employees. ### 7. Quick Access to Information and Effortless Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha R. | Compensation Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The access to the information I need. Quick price is easy to find **What do you dislike about Payscale Ascent (formerly Payfactors)?** Theres alot of widgets and can be overwhelming **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** None ### 8. Overall an Amazing Product **Rating:** 4.5/5.0 stars **Reviewed by:** Lauryn B. | Manager & Officer, People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Very friendly UI that is easy to navigate. The compensation data seems to be pretty robust for United States population. The integration between our HRIS and payfactors is working very well with daily email reports to make sure that errors are addressed as fast as possible. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The compensation data isnt as robust in the other various regions we have employees which tend to make it a bit hard to do benchmarking and specific use cases for jobs roles. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Ability to quickly price jobs in different states across the US easily. ### 9. Pay Factors Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** We have employees in multiple states so having data that is regionally specific is very helpful Having base salary quartiles plus bonus is great Having multiple levels of each job with years experience and responsibility is awesome I worked out 90% of what I had to do on my own Tech Support was highly responsive **What do you dislike about Payscale Ascent (formerly Payfactors)?** For tables with lots of table the refresh rate is too slow When adding a job I would like the option to add it to all projects It's expensive for a once a year use **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** I said earlier - we are a mostly remote workforce with locations across the US and Canada. Having regionally specific data in one place is critical ### 10. Good product for compensation benchmarking and salary structure **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors have multisource reliable data for compensation benchmarking. They also have experts/consultants to help you solve any specific questions you have. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Some job titles are missing, and you have to figure out the close job titles as you requested. But they also have the consultant team to help you conduct the benchmarking. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** JDM increases the workflow across different departments and different functions within the same department. It also helps us conduct the most suitable compensation benchmarking in consideration of the external market price for roles. ### 11. Payfactors Fan **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The Payfactors platform gives you the confidence and tools you need to make informed and thoughtful compensation decisions. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The initial onboarding and learning curve was quite a challenge for me personally - there are a lot of quirks and special features. Once I got past the novice stage, it was smooth sailing. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Utilizing credible, vetted, and current compensation data to make informed decisions for salary benchmarking. We heavily rely on Payfactors for our compensation cycles, salary ranges, and hiring in new pay markets, and pricing unique jobs. ### 12. Easy Salary Research **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like that Payfactors is easy to use and helps me find market pay data quickly. The reports are clear, and it saves me time when doing salary research. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Sometimes the system can be a little slow when loading large reports. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We didn’t have a reliable way to benchmark jobs, understand the market, or ensure pay equity. Payfactors solved that by giving us up‑to‑date market pay data and tools to compare our positions to the market. ### 13. Payfactors **Rating:** 4.5/5.0 stars **Reviewed by:** Kalli M. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like the ease with which you can create jobs/projects. There is usually a lot of usable data, and for roles that there is less data, being able to combine available roles is helpful. We use Payfactors to price all of our jobs, so we get a lot of use out of the program. I like how easy it is to update pay data to the current month/year. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I wish there was more integration with our HRIS. We are able to have EE data feed betwen the two, but I would love if job and pay data could also flow between them. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors allows us to see where our employees fall in pay ranges which allows for easier comp planning. It also lets us know how our pay compares to other organizations in our industry which can help attract and retain talent. ### 14. Essential for the HR Toolbox **Rating:** 4.0/5.0 stars **Reviewed by:** Heather K. | Chief People Officer, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The platform is user friendly and it's easy to get market insight quickly. **What do you dislike about Payscale Ascent (formerly Payfactors)?** It's a lot of work on the front end to get your structure set up. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We are rapidly growing and it's very helpful to get a snapshot into the benchmarks of new territories. ### 15. Job Description Database Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Devon J. | HRIS Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like that Payfactors allopws me to utilize templates to update and upload information into their system for management. **What do you dislike about Payscale Ascent (formerly Payfactors)?** When completing job description updates, the fields will not take font changes as well as it should, causing time to correct the error the system has made. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** The ability to accurately maintain and manage job descriptions. The ability to compare job descriptions across organizations and utilize the information. ### 16. Good tool for keeping our market data and ee info **Rating:** 4.5/5.0 stars **Reviewed by:** PJ B. | Director Compensation, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Projects and live updates to data. Ease of looking up an employee on the fly to gain market position. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The YOY service. I still don't understand how to do it. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Live market price point for our whole company ### 17. hr review **Rating:** 3.0/5.0 stars **Reviewed by:** Miriam B. | Hr manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** the pay ranges and abilty to upload external surveys/ benchmarks **What do you dislike about Payscale Ascent (formerly Payfactors)?** The learning curve has been slow for me to get onboared **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** it is helping us get pay ranges for new hires and existing roles ### 18. User-Friendly with Great Support, But Needs More HRIS Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Ease of use and helpful customer support **What do you dislike about Payscale Ascent (formerly Payfactors)?** limited integration capabilities with HRIS platforms such as Workday **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Up to date benchmarking and version history ### 19. Intuitive and User-Friendly with Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Easy to follow - very intuitive - great customer service **What do you dislike about Payscale Ascent (formerly Payfactors)?** Have not come across anything yet that I dislike **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** helping to benchmark jobs to the market and build a salary structure ### 20. Reliable Industry Driven Comp Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The job description feature is very practical and very efficient. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I'd like to see automatic recommended calculations for career pathing in one screen all in thr same place. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors takes the guess work out of compensation and what simular jobs are paying in different geographical areas. ### 21. The Data Quality and Time Invested Increases Value of Investment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** Most used: Job description manager module and job market benchmark pricing. Priceless. **What do you dislike about Payscale Ascent (formerly Payfactors)?** As with most HRIS, it's all about adding modules for key performance factors. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Market pricing; benefit of having a variety of sources at hand. Job Description Managment: a repository for enterprise access and approvals. **Official Response from Anna Spessard:** > Thank you for your review. We are so glad that you are experiencing the value of your investment in Payfactors! ### 22. Tools are easy to learn with data that is broad and flexible in its usefulness and application **Rating:** 4.5/5.0 stars **Reviewed by:** Gavin C. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The way data is organized into pricing projects and that fast and useful reporting capability that can be used by HR and the business. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I would prefer if there was more information on the number of participating organizations and incumbents for each Payfactors job and corresponding compensation data. The business wants to know this information. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Making sure that the business is aware of and making reasonable adjustments for existing incumbents based on market trends. Also, when hiring for a new job that the organization has not had before, to budget accordingly. ### 23. HR Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Eileen C. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Love how easy it is to move around in the platform. Love to be able to get the data that is needed for our company benchmarking and compensation to stay up to date. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Wish it had reports you could run to see where all the data came from and if it had more titles available. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Having to do hours of research on salaries to stay current. ### 24. Going much better now! Thankful for all the help with the team from PayFactors! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The ability to get more information regarding pay and job descriptions. Also our new account manager and ongoing conversations with them. **What do you dislike about Payscale Ascent (formerly Payfactors)?** That that easy to find trainings for issues I was having. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Like before, it has the ability to get more information right at your finger tips. I really enjoy being able to use the job description manager, it has improved the process extremely. ### 25. Payfactors lets us manage our compensation surveys and conduct market pricing plus a whole lot more **Rating:** 5.0/5.0 stars **Reviewed by:** Justin G. | Compensation Senior Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Unlike prior software that put all the work on the customer, Payfactors has dedicated support to make sure the market data is uploaded, aggregated and modeled to our specifications. Pricing jobs is easy and intuitive, the addition of peer data provides a valuable secondary source of data to supplement the surveys we purchase, and their location differentials have been helpful as well. Beyond the basics, there are all sorts of analytics, customer resources, trend surveys and learning opportunities. We've used them for almost five years and still haven't seen everything. **What do you dislike about Payscale Ascent (formerly Payfactors)?** My only minor complaint is that it's not easy to browse survey job categories without having a specific pricing project in mind. Sometimes you just want to see what kind of categories are available. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Aggregating survey data and informing our decisions about salary ranges and pay grades. We can weight the matches as we see fit and model changes to our structure and how it would impact the employe population. ### 26. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley S. | Head of HR and IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** It's super simple to use and I'm able to drill down data for reporting **What do you dislike about Payscale Ascent (formerly Payfactors)?** It can be difficult to find roles that I believe should be standard (ie Chief Legal Officer) when other roles for more public service roles are prevelant. It's an issue tailored to me, but I think more broad prive-sector roles would be helpful. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** the ability to run accurate and complete compensation studios across our organization ### 27. Flexible Role Weighting, But Geofactor Pay Needs Improvement for Staffing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** the ability to combine and weight portions of different roles. **What do you dislike about Payscale Ascent (formerly Payfactors)?** For the staffing industry, geofactors pay difference does not mat what an association like SIA provides. So sometimes we have roles where pay differentials are not enough or are too much, because of the industry we are in. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Pricing current roles and new roles as well. ### 28. Quarterly Reviews with Payfactors **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like being able to compare to other roles in the same industry, even if the salaries seem very off. It's pretty user friendly, and the customer support is quick and efficient. **What do you dislike about Payscale Ascent (formerly Payfactors)?** We have to tailor a lot of jobs to suit us as there are few true equivalents in the market. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Comparisons with market data, pricing new roles we've created and benchmarking data. ### 29. Comprehensive Compensation Tool with Room for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The detailed compensation benchmarking and ability to customize data sets make Payfactors stand out. The platform provides reliable market insights that simplify pay equity and decision-making. Customer support is fantastic and we use this tool frequently and its simple to use. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The interface can feel outdated, and some processes are not as intuitive as they could be, requiring additional training for new users. Integration with other HR systems could also be improved for better workflow automation. Implementation can be a bit lengthy depending on how easy and fast you can access your own data. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors is solving challenges around compensation benchmarking, pay equity, and market analysis by providing a centralized platform for data-driven decisions. It helps ensure competitive and fair pay practices, streamlines the process of participating in salary surveys, and reduces manual efforts in analyzing compensation data. This benefits us by improving efficiency, enhancing our ability to attract and retain top talent, and ensuring compliance with evolving pay equity regulations. ### 30. Payfactors makes tracking pay changes easy **Rating:** 4.5/5.0 stars **Reviewed by:** Pamela M. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I love the real time data we get on like companies to ours in the marketplace. It makes pay discussions with managers and employees easier when they can compare their wage with others and compare benefits as well. Implentation was great as well. The trainers at Payfactor walk you through everything you need to know to use the product right away. We had a very tight deadline to start and they got us up and running in no time. Thank you to that team! **What do you dislike about Payscale Ascent (formerly Payfactors)?** So far there is nothing I dont really like. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** With other pay information the wages are all already old when you get them. With Payfactor you get realtime market analysis at your fingertips. ### 31. Payfactors is reliable and great comp tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like that it is easy to use and provides robust reliable comp data **What do you dislike about Payscale Ascent (formerly Payfactors)?** Comp data is not available for all jobs. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors allows us to analyze and compare salary data quickly and confidently. **Official Response from Anna Spessard:** > Hi, thank you for the feedback and review - we are so glad that Payfactors is giving you confidence in your compensation processes! ### 32. A one stop source for all my compensation benchmarking needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Blanca B. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** We have been Payfactors clients for many years due to the ease of access and clarity of market pay data for a good amount of jobs. It has helped our organization ensure competitive and fair pay practices. We use the tools for merit planning, incentive compensation, and market pricing. We recently purchased theglobal compennsation market data and have been extremely pleased. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Would like to see more robust job description inclusive of job duties and bulleted requirements. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Helping us level our position across all of our global companies. ### 33. Payfactors has been very helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** This year our team started fully using more capibilities in Payfactors. We used the pay structures tool to update all of our structures instead of doing it manually offline. This was a big improvement for this year. We have also appreciated the help we have gotten to update our employee data and survey data so that going forward we can do this easier and a lot less offline manually. The time savings has really helped our team out. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I would like to see some more live trainings or one on one with newer products and enhancements. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors is a helping us keep our compensation data up to date, a place to easily update our compensation structures or even just prove out potential updates and compare them. We used to do a lot of this offline in spreadsheets but as our company has grown this isn't as feasible. Payfactors has helped us manage things quicker and more efficiently. Especially after working with our team at Payfactors who helped us to use the tool itself more efficiently where we had not been before. ### 34. Powerful Compensation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Fershun M. | Compensation Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The Payfactors platform is robust and user-friendly. Being new to compensation, I found it to be accurate and reliable to ensure fait pay and reducing bias. I use it frequently, it is my main source for job pricing. The platform is very easy to navigate when it comes to job pricing, compensation reports for pay ranges, equity gaps and a number of other reports. The also have a dedicated and helpful support team. The virtual learning platform is a breeze, you can just click on the selected training videos at anytime. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Still relatively new to Payfactors, at this time nothing is coming to mind . **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Provides valuable data and insights to support informed decision-making, such as identifying pay gaps, analyzing compensation trends, and forecasting future compensation costs. Helps identify and address pay gaps within the organization, ensuring fair and equitable compensation for all employees ### 35. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I really enjoy how fast it is to benchmark our jobs and how we can keep all of our matches in one platform and update the benchmark matches each time new data comes out in mass. Our customer success team and technical account manager are awesome to work with! **What do you dislike about Payscale Ascent (formerly Payfactors)?** I wish they had data authored from sources like AON Radford to where we didn’t have to manually upload the data ourselves. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Housing all matches in one place and updating our data in mass ### 36. Great Support from Payfactors, but Not Always User-Friendly for Beginners **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** the ability to have a team member from payfactors help with our compensation needs. **What do you dislike about Payscale Ascent (formerly Payfactors)?** It can be a bit cumbersome for someone who is not a compensation expert. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors allow me to see benchmarking data and what similar roles in the industry are paying. ### 37. Great Survey Data, but Interface Feels Clunky **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Option to include a robust amount of survey data. **What do you dislike about Payscale Ascent (formerly Payfactors)?** They system use seems very clunky. Very hard to compare job descriptions easily. Could use refinement. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Surveying pay for other businesses. It would be great if there was more Payfactors provided law specific benchmarking available. ### 38. Somewhat Cumbersome **Rating:** 3.0/5.0 stars **Reviewed by:** Tim F. | Compensation Benefits Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like having all the data in one place and having one place to do our benchmarking **What do you dislike about Payscale Ascent (formerly Payfactors)?** Inability to properly benchmark positions that match what our organization has. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Multiple pay markets, they have narrowed down from 400 to 10 ### 39. Great product for Compensation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** It really help me when it come to benchmarking jobs **What do you dislike about Payscale Ascent (formerly Payfactors)?** The best products are behind a paywall.. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors is helping my company benchmark salary jobs ### 40. Excellent resource for Hospitality Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors provides me with data specific to my industry. I like that the solution also offers Geographic Differentials and Minimum Wage resources. The support from their customer success team is excellent. The best feature is the Hospitality Peer Group and the data that is provided with that group. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I have been using Payfactors for almost 5 years. I still find it time consuming to pull data for multiple positions. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** I utlize Payfactors for Salary Benchmarking to be sure my organization is paying appropriately. The Account Manager for the Hospitality Peer Group is an outstandng professional and has brought so much to that product. She has increased the frequency that the data is uploaded, has reduced the age of the data and has implemented several tools that are useful to me. ### 41. Complex **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Customer service, they were always available to help. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The complexity. As a department of one, it was tough to try to get training, when time did not allow. With Insight Lab it was just easy without all of the training. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We paid $5,000 for this software and really was unable to use it because didn't have time for training. ### 42. Very good data & value **Rating:** 4.0/5.0 stars **Reviewed by:** Robert M. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like the ability to do a quick market pay review You can have different pay markets and it adjusts accordingly The ability to blend jobs and weight them to have a more accurate match **What do you dislike about Payscale Ascent (formerly Payfactors)?** Sometimes you can't find the job title you're looking for. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Ensuring we're aware of market pay in a competitive job market Updating our pay bands and slotting positions accordingly Ability to attract and retain staff through fair pay ### 43. Great system with potential **Rating:** 3.0/5.0 stars **Reviewed by:** Grisell M. | Divisional Director, Human Resources (Enterprise), Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like the new Ai features. I also like to be able to download job descriptions in Word. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I wish it would connect directly to UKG to avoid double data entry. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Have a central place to store and edit job descriptions by multiple reviewers. ### 44. The onboarding process is choppy and too long. **Rating:** 3.0/5.0 stars **Reviewed by:** Jennifer H. | Chief People Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The actual Data housed is most beneficial. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The onboarding process is long. Feels like there are separate businesses owning each part of the process. Most of the training is virtual and not in person. Once you get signed as a customer you are left on an island. It's clear that Reps have different levels of knowledge, enaggement and customer service. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Navigagting the tool and set-up takes a long time and requires mostly virtual training. ### 45. Budget-friendly solution for reliable market data **Rating:** 5.0/5.0 stars **Reviewed by:** Derek F. | Strategic Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I really appreciate that our subindustry (post-acute health care) is clearly represented in the data. I looked for this data for a long time before having Payfactors. I find the data to be reliable which is very important to building our wage scales and staying competitive. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The platform is not the most user-friendly. As the main user, I have learned how to navigate it pretty well, but other less frequent users in our organization seem to have trouble remembering how to access the info they want to find. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Brings visibility into competitive compensation, including base wage and bonuses. ### 46. Our experience has been good, not great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The ability to purchase survey data right from Payfactors. The job description manager tool. The ability to create and share projects. The multiple sources of data we can use. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Not easily customizable. Employer support is difficult (I would rather have a direct contact then have to submit a ticket online). The ability to add/create internal pay grades based on Payfactors data **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We were able to purchase Mercer salary data, and in cnjuction with HRMA data, helped us to create internal pay ranges. The JD manager tool is helping to streamling job descriptions, although admittedly we aren't using it as much as we should ### 47. Strong Market Benchmark Product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2018 **What do you like best about Payscale Ascent (formerly Payfactors)?** The simplicity of using the product that holds a lot of complex processes. I am able to quickly have reliable data that I can take to senior leadership to enhance my explaintion of my decisions. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Naviagting the entry of salary surverys includinding their data cuts needed for my busienss was the most challenging aspect thusfar. **Recommendations to others considering Payscale Ascent (formerly Payfactors):** This is a product that simplifies the compensation process. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Streamlining benchmark data and market pricing and a faster pace. Having all my salary surveys in one location with quick and easy access is wonderful. **Official Response from Brooke Grimes:** > Thank you so much for your review and we are so excited to hear that this product is helping you to more effectively perform your role! ### 48. Ease to use **Rating:** 4.0/5.0 stars **Reviewed by:** Krista P. | Vice President, Employee Success, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The Quick Price functionality is very helpful as is the integration with our HR system (BambooHR), so updates to compensation and new hires/terminations flow easily between the two systems. I like how we can price in multiple pay markets and blend jobs for positions that may be untraditional roles. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Data for some pay markets is more difficult to find, specifically in Europe and occasionally in some cities or provinces in Canada. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Ensuring jobs are fairly priced in their respective pay market and against companies in our industry and our size. ### 49. Payfactors has a robust data set that makes finding relevant market data very easy &understandable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The interface makes it easy to quickly price a job. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I'd like to be able to dig into specific surveys, but am getting used to the blended approach. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Market pricing ### 50. Great with some things to keep in mind **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Ease of use, quickly getting insight into market for various areas. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Some inconsistency when using compensable factors that don't quite make sense. I know however this is based on the fact that in my area we have a smaller sample size **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We used to google our area on various sites, we save time and money in numerous ways using payfactors. We however only use it for market price data sets not the other functionality. ## Payscale Ascent (formerly Payfactors) Discussions - [Does it include more than just salary?](https://www.g2.com/discussions/what-s-included) - 2 comments, 2 upvotes - [How frequently do you roll out new Payfactors product features?](https://www.g2.com/discussions/new-features-7a0cde50-fb80-4725-a1d4-4d68c3818fe2) - 2 comments, 1 upvote - [How granular does your data get?](https://www.g2.com/discussions/the-data) - 2 comments, 1 upvote - [How do you do it?](https://www.g2.com/discussions/how-it-works-141a9d97-de9e-41b0-bb4e-960cb159f134) - 1 comment, 1 upvote - [What does Payfactors do?](https://www.g2.com/discussions/about-us-b981a137-d3d6-4ece-b0fd-df5ec579798a) - 1 comment, 1 upvote - [View Payscale Ascent (formerly Payfactors) pricing details and edition comparison](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+06%3A01%3A10+-0500&secure%5Bsession_id%5D=b1dd8bb2-932d-43c5-82e1-ea74627c0496&secure%5Btoken%5D=a398cd8d1da14ef4a44e5a09c811dba646a15eb1d3305708fb1e358962654838&format=llm_user) ## Payscale Ascent (formerly Payfactors) Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday Compensation](https://www.g2.com/products/workday-compensation/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [WTW Embark](https://www.g2.com/products/wtw-embark/reviews) ## Payscale Ascent (formerly Payfactors) Features **Basics** - Performance - Ad hoc Reporting **Platform** - Reward Structuring - Workflow Automation - Compensation History - Performance Management Integration - Embedded Analytics - Reporting Capabilities - Compensation Data Management - Internationalization - Bonus Management - Real-Time Data - Reporting/Analytics - Benefits Management - Commission Management - Incentive Management - Payroll Management - Budget Management - Workflow Management - Compliance Management - Performance Management - Document Management - Employee Management **Basic Features** - High level regression analysis - Dashboard **Generative AI** - Generative AI **Generative AI** - AI Text Generation **Core Features - Salary Benchmarking Software** - Dashboard - Industry Benchmarking - Hierarchy - Activity Dashboard **Platform - Compensation Planning** - Compensation Budgeting - Merit Cycle Planning - Pay Transparency - Automated Compliance - Reward Structuring - Compensation History - Succession Planning - Salary Planning **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Content** - Automation - Content Creation **Risk Mitigation** - Budgeting **Benchmarking and Equity - Compensation Management** - Benchmarking Data - Pay Equity - Salary Bands **Auditing - Salary Benchmarking Software** - Reporting **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation - Integrations **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Logistics** - Integrations & APIs - User, Role and Access Management **Advanced Features - Salary Benchmarking Software** - Structure - Salary Survey - AI - Generative AI **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Customizable Reports - Succession Planning - Data Import/Export - 360 Degree Feedback - Single Sign On - Customizable Templates - SSL Security - Job Scoring - AI Copilot - Customizable Forms - Individual Development Plans - Customizable Branding - For Job Analysts - Benchmarking - Skills Assessment - Talent Acquisition - Generative AI - Multi-Language - Document Templates - Job Comparison - Reporting & Statistics - Access Controls/Permissions - Status Tracking - Factor-based Evaluation - Electronic Signature - Match & Merge - Secure Data Storage **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top Payscale Ascent (formerly Payfactors) Alternatives - [Salary.com](https://www.g2.com/products/salary-com-salary-com/reviews) - 4.4/5.0 (1,075 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,697 reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - 4.1/5.0 (1,608 reviews)