--- title: Payscale Ascent (formerly Payfactors) Reviews meta_title: 'Payscale Ascent (formerly Payfactors) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 723 reviews by the users' company size, role or industry to find out how Payscale Ascent (formerly Payfactors) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 723 scale: '5' date_modified: '2026-08-12' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Payscale Ascent (formerly Payfactors) Reviews **Vendor:** Payscale **Category:** [Compensation Management Software](https://www.g2.com/categories/compensation-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 723 ## About Payscale Ascent (formerly Payfactors) Access fresh compensation data and AI-powered workflows — all within a scalable platform that delivers intelligent insights to make confident pay decisions. \* Price with confidence — any job, anywhere, anytime \* Stay ahead with dynamic insights into the market and your organization \* Ensure consistency with job- and grade-based pay ranges \* Maximize survey ROI with centralized management and participation ## Payscale Ascent (formerly Payfactors) Pros & Cons **What users like:** - Users appreciate the **user-friendly platform** of Payscale Ascent, highlighting its convenience and effective market data access. (81 reviews) - Users appreciate the **fantastic customer support** of Payfactors, enhancing their experience with timely and helpful assistance. (53 reviews) - Users value the **extensive market data** from Payscale Ascent, crucial for job pricing and maintaining pay equity. (44 reviews) - Users appreciate the **user-friendly interface** of Payscale Ascent, finding it easy to access and share compensation data. (42 reviews) - Users value the **comprehensive data sources** of Payscale Ascent, enhancing market analyses and supporting strategic decisions. (41 reviews) - Helpful (37 reviews) - Features (34 reviews) - Data Management (33 reviews) - Job Management (32 reviews) - Market Competitiveness (30 reviews) **What users dislike:** - Users find Payscale Ascent **not user-friendly** , with complicated reporting functions and limited HCM system integrations. (25 reviews) - Users note **insufficient data** can limit effective use of Payscale Ascent, hindering accurate compensation analysis. (22 reviews) - Users find the system **not intuitive** , struggling to match job descriptions effectively and navigate new features. (21 reviews) - Users find the **learning curve slow** , making it challenging to fully leverage all available features effectively. (20 reviews) - Users struggle with a **poor interface design** that feels outdated and unintuitive, complicating basic tasks. (18 reviews) - Users find the **difficult learning curve** frustrating, with poor guidance making setup and function use challenging. (17 reviews) - Users feel **limited job information** affects their ability to effectively match positions and customize requirements. (17 reviews) - Data Inaccuracy (16 reviews) - Inadequate Reporting (14 reviews) - Poor Usability (14 reviews) ## Payscale Ascent (formerly Payfactors) Reviews ### 1. Payfactors has an abundance of tools to utilize in the compensation field. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors is easy to maneuver. Payfactors offers webinars and certifications. There is an abundance of tools to utilize on the platform. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Obtaining the correct report can be a little difficult. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Now that I was recently informed about the AI capabilities to write job descriptions, that will be easier to do. We need to update job descriptions and add more to some of the descriptions. ### 2. Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors is great for getting data from the market and keeping track of trends. It helps with collaboration on changing of compensation strategies and providing the data needed to support these initiatives and decisions. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Sometimes it is hard to determine what was done previously and by who. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors is our standard for market matching and benchmarking. We also use the add for payequity. As a data-nerd I enjoy the output and being able to tailor the outputs as needed (market % etc). The pay equity module is very thorough, but can be a little clunky and labor intensive. ### 3. Salary Data at your Fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanette S. | Director of Compensation and Benefits, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** It is easy to use for multiple geographic locations at the same time. I also love the analytics dashboard reports and the peer capabilities. **What do you dislike about Payscale Ascent (formerly Payfactors)?** would like to see ranges associated with years of service **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We are able to gauge our pay with the market to assist with job offers and ongoing merit increases to keep our great talent. **Official Response from Anna Spessard:** > Thank you for taking the time to leave a review, Jeanette! ### 4. New to Payfactors, but not new to Payscale. So far so good! **Rating:** 4.0/5.0 stars **Reviewed by:** Anna M. | Compensation Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors houses a lot of great data from a lot of different industries making it easy for small organizations to utilize market data without purchasing high cost salary surveys. I also like that it does have the capability to utilize third party surveys, though, if and when we ever decide to do so. My organization just went through Job Data Management orientation with our customer rep at Payscale. The implementation went beyond out expectatiosn. Our rep spent significant time with us and working on our behalf. Additionally, Payscale has always responded promptly to any issues or questions that have come up in our journey to utilize this tool to its full potential. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I started at an organization that used Marketpay and because of this, I felt like there was a steep learning curve going between the two. I liked the detail and the scalability of Marketpay better. It would be nice to see some documentation that compared the two products and how they overlap and differ betwen their capabilities. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** I walked into an organization with a very unorganized pay structure and philosophy that was not being consistently followed. Payfactors has helped tremensly in getting our job descriptions organized and stored in a central space. It has also allowed for me to benchmark and place our jobs in appropriate ranges based on the market. We hope to utilize some of Payscale's equity tools in the future. ### 5. Compensation Consultant **Rating:** 4.0/5.0 stars **Reviewed by:** Kourtney H. | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The ease of mining market data within the tool **What do you dislike about Payscale Ascent (formerly Payfactors)?** Going to several different places to change matches **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** It helps us price our jobs easily and job description management ### 6. Not bad, but probably more useful for some roles than others **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The ability to filter by sector, market, org size, revenue, etc. Definitions of roles for reference Percentile breakdown of salary ranges **What do you dislike about Payscale Ascent (formerly Payfactors)?** Some perhaps more industry-specific roles simply do not exist on Payfactors, hard to find comparable **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors has been a useful tool for conducting industry and market benchmarking, to help us understand where our compensation stands against some of our competitors. This has an important part of our process in creating and maintaining our salary structure, as well as ad hoc checks against the latest market data when making new employment offers. ### 7. FCB review **Rating:** 5.0/5.0 stars **Reviewed by:** Makayla T. | Principal Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Simple interface that is easy to navigate **What do you dislike about Payscale Ascent (formerly Payfactors)?** Incumbent data sometimes doesn’t pull through **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Market pricing features are great and easy to match with our vendor data ### 8. Compensation Consultant **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer Z. | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The multiple sources of data and ease of use. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Need more minimum salary info to help with compliance. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Reporting is getting more robust. ### 9. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Easy to use, and you know the compensation information is reliable. I also like all the webinars and training it offers. Great customer support. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Can't think of anything at the moment. I have no issues with the product **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** having accurate pay ranges and in a few months is going to help me with the compensation project I have. ### 10. Small businesses now have reliable data and insights! **Rating:** 4.5/5.0 stars **Reviewed by:** Laura B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The platform is intuitive and has great features. We use the platforms as part of the PEERS program, making our compensation practices more sound. We are a small company, but we often use the Quick Job search. It's been an easy transition for our leaders to accept, and they like the ability to get specific information on the data filters (pay market specifics). **What do you dislike about Payscale Ascent (formerly Payfactors)?** We're a small company, but we want to be intentional in pricing. The platform seems designed for much larger companies and has many features we don't need to use. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We want to use reliable data so that our employees can trust that we're doing our due diligence as a company. These are salaries reported directly from employers and it's new data. In the past, we would be able to acquire benchmarking data but it would be outdated. ### 11. PayFactors Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The level of support that we received through our implementation was very good and allowed us to begin to utilize the data right away. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Since we were transitiong from Insight Lab, there was some discrepanies that were a bit confusing. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** PayFactors has provided us with data to ensure that we are competitive in the labor markets where we are seeking talent for our organization. ### 12. Accurate, Updated Data at your finger tips **Rating:** 4.5/5.0 stars **Reviewed by:** Caroline O. | Assistant Vice President Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** When the economic environment changes so quickly, it's hard to know if you're paying for roles fairly and equitably. Payfactors is a fantastic resource. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Saving matched jobs, applied to your employees is clunky and not intuitive. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Accurate information ### 13. Impressed **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa T. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** HR reported data is very helpful and will provide more accurate information. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I would like to see more data reported for certain roles. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** More accurate data to ensure our company's pa ranges are aligned with the market data. ### 14. Relieved! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Having close to real time specific market data that’s easy to use **What do you dislike about Payscale Ascent (formerly Payfactors)?** Job descriptions sometimes don’t match what we’re trying to price **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Creating market pay programs ### 15. System that works with you **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** As a compensation professional, payfactors works with you and your established framework. Regardless of the company's growth from infancy (start up) to maturity (established for several decades), there's a way for payfactors to support your compensation goals. **What do you dislike about Payscale Ascent (formerly Payfactors)?** A variety of the features requires a standard HRIS set up before they can be enabled and based on certain systems or business decisions my company will not be able to entertain those features. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors is critical in our salary benchmarking and salary data management. ### 16. A must have for effective compensation administration! **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa L. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Ease of use. Ease of Implementation. Great acces to a wealth of market data. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Cost has increased significantly over my years of being a customer, more than I would expect. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors brings all my compensation data to one easy to use platform. ### 17. pay tool that streamlines your work **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey A. | Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I love that everything is in one place I can have my JD, employee data, and market information all in there. No more having to go to multiple data sources. It makes my job so much easier and less time-consuming. It was also really easy to implement; pretty much plug and play which is what I always look for in software tools. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Downside is we do have some unique-to-us type positions and it isn't always easy to find the right match but the customer service is always super helpful when I need ideas of what could work. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** It's allowing me to show data on where we are doing well pay equity wise and where we are not. Where we need to rethink our benchmarking on our positions due to the movement of the markets. ### 18. Job Description Manager - game changer! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The JDM module has been instrumental in my company's ability to review and standardize all of our job descriptions. We will be able to update them in the future as needed with ease. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The inability to build out career paths based on job descriptions **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Organizing my company's job descriptions, and enabling HR to make informed decisions about salary bands ### 19. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** I find Payfactors to be very user friendly and the company seems to keep improving the user experience. **What do you dislike about Payscale Ascent (formerly Payfactors)?** No point factor system Can't see the details on the data cut. How many incumbents, companies, etc. I like the old community forum. The way it is now I don't find very user friendly. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** I like the market index report to see how our positions and employees are up against the market data we have them tied to. ### 20. I have used Payfactors with two companies and I find it to be very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The robust acess to market data has given us the ability to **What do you dislike about Payscale Ascent (formerly Payfactors)?** It could be a little more user friendly when it comes to pricing positions **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We have a major issue with pay compression that is on it's way towards a resolution. ### 21. Good tool overall, but has limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** PayFactors Connect is an incredible resource to have access to for live webinars and tool trainings. **What do you dislike about Payscale Ascent (formerly Payfactors)?** It is quite a learning curve, the tool is not as user-friendly as I would like for building out Pricing Projects and setting up the data cuts. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Helping build out our organizations first pay structure. ### 22. Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors is easy to use and navigate. Additionally, the customer service when requesting support is extremely helpful. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Honestly, I can't give my review on this as I have not utilized the tool to its full potential. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Managing survey market data in one place. ### 23. Intuitive Compensation & Job Description Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The interface is very user friendly and the implementation team was knowledgable and quick to work with. It integrates smoothly with our HRIS system for compensation, demographic, and job description information. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Payfactors assumes a 40 hour work week whic can be a challenge if your company is on a different schedule. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We had information stored across different platforms and in different formats, and now everything is standardized in one place. ### 24. Seeking guidance for state wage changes and salary threshold requirements per state. **Rating:** 4.5/5.0 stars **Reviewed by:** Patty E. | Director of Compensation, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Jamie McGovern my Customer Service Manager is always reponsive, follows up as promises and provides information needed quickly. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I would like more state salary threshold information in Payfactors. The system provides great information on state minimum hourly rate changes, I think salary threshold information would be vaulable to clients as well. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Market comparsions for critical sourcing positions ### 25. Good customer service, and functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Steve S. | Sr Global Compensation Mgr., Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Useful tool, fairly easy to use, nice one stop repository for data **What do you dislike about Payscale Ascent (formerly Payfactors)?** Job Description manager. Should be easier to import new JDs. Laborious manual process to add **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Compensation analyis for multiple countires ### 26. Intuitive Compensation Benchmarking **Rating:** 4.0/5.0 stars **Reviewed by:** Chris C. | Compensation Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like the feature of uploading employee salary data which can then be used to benchmark industry rates and quickly identify any outliers. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Sometimes the peer data can be limited, but this can result from our company's location and size when trying to find a comparable company for benchmarking. However, you can continually expand the parameters to include more cities. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Many employees are leaving for higher compensation, and with Payfactors, we can benchmark market data throughout the year to ensure we are correctly compensating our employees. **Official Response from Brooke Grimes:** > We are so appreciative of your review and are happy that uploading salary data is a part of your process. We are continuing to put additional programs in peer to grow our data set to make it more useful to you. ### 27. Awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Jocelyn B. | Compensation Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The ease of access and use is a big thing for most of us. When implementing different things, it is typically not a chore and it's straightforward. There aren't many features that aren't difficult to use, but those that are, we don't use frequently because they are more for integrations on the tech side of things. We frequently use payfactors and the customer support is awesome. What we also love is that there are free conferences and other reasonably priced sessions to help us become better hr professionals. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The cost is a bit high but it is not a deal breaker because what we pay for is excellent! Well worth every penny! **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Creating job descriptions, more equitable pay scales, and better salary benchmarking. ### 28. Easy to use, plethora of resources, and reliable data **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren N. | Senior Compensation Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** PayFactors provides an easy-to-use platform with reliable data. I enjoy the search functionalities that allow ytou to use key words to find matching snippets aside from title. I also enjoy being able to break it down by Job Family to peruse for related benchmarks. I am a daily user and very rarely encounter a role I can't find suitable data for. **What do you dislike about Payscale Ascent (formerly Payfactors)?** No complaints, but perhaps the searches being a bit more intuitive. For example, if a title has "Service" versus "Services," it might recognize similar titles. I wish there was a way to see differential and other specialty information we encounter in healthcare. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We conduct most of our analyses for ad hoc reviews and market pricing through PayFactors as our primary source. It provides up-to-date data for us to manage requests as they arise. ### 29. Get resource! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** As a 1-man HR team for a smaller company, it is crucial we have resources like Payscale to lean on when creating new jobs. Payscale is flexible and provides insightful data that is easy to use when creating your own benchmarks. THe implementation process was efficient and organized. **What do you dislike about Payscale Ascent (formerly Payfactors)?** It does take some screen time to get comfortable playing around in payfactors. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors has taken the difficult and time consuming research out of compensation planning. It saves me time, but I still know I have the best information and data out there. ### 30. Comprehensive and easy to use compensation system! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew D. | HR Generalist, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The ease of use and amount of data is fantastic! They continue to innovate and find new ways to offer accurate data and make our jobs easier. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I feel they lack on the international data available. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** It's always tough to keep up with the market and have access to timely data, but with Payfactors that's a guarantee, and it's easy! Payfactors also delivers multiple sources of data which bolsters my confidence in the integrity and strength of our pay ranges. ### 31. Very Useful! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Pros - great for pricing positions in different markets - really enjoy the quick price feature **What do you dislike about Payscale Ascent (formerly Payfactors)?** Cons - sometimes positions 'leave' the system. like if you matched your position to one in payfactors, the next time you price your position, the position you matched to in payfactors may no longer exist in payfactors **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** quick pricing of positions ### 32. Payfactors has been an instrumental system for our organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Lillian S. | Compensation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The functionality is great, and their customer service is amazing!! **What do you dislike about Payscale Ascent (formerly Payfactors)?** The lack of utilizing different annual hours for pay equity reports. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** A streamlined compensation process that produces market data findings quickly and efficiently. ### 33. Payfactors Overall Review **Rating:** 3.0/5.0 stars **Reviewed by:** Brian R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The dataset for HR Market Analysis is very robust. The platform has remained consistent over time. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The Peer dataset hasn't grown as much as we anticipated, but it is still pretty good. The user interface, while it has remained consistent, could be easier. For example, you can't see data cuts on the pricing project screen - only when hovering over the job title. Few check-ins from customer support to see how things are going. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** As compensation consultants, it serves largely as a data warehouse for our survey library, aging the data towards a common date and percentage. We then output pricing projects to Excel to do more analysis. ### 34. Head of People **Rating:** 1.5/5.0 stars **Reviewed by:** Stephanie M. | Head of People, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactos is great at providing comp data on traditional jobs. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The Payfactor implementation team was very hard to work with. We've been with them over a year and still don't have a fully functioning account. Lack of data available for non-traditional jobs. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** None. It's been a challenging partnership. ### 35. Comprehensive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Great customer service and administrative support. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Wish it was more intuitive, particularly reporting, and that you could match multiple peer JD's to a job. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Compensation planning and benchmarking ### 36. Compensation Analyst **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** It allows you the ability to load and review multiple salary surveys from multiple sources, at one time. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The system doesn't allow you to review external job postings when market pricing a job. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors has allowed me to simplify pricing a job over multiple markets. ### 37. Amazing amount of data if you can do a deep dive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The amount of data that is available for compensation planning purposes. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The amount of time and commitment required to truly master the system. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Establishing equitable pay ranges for our positions. It gives us credibility with our Board and members and staff. ### 38. Great for smaller organizations **Rating:** 3.5/5.0 stars **Reviewed by:** Emily E. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** We recently moved to Payfactors and the training materials for use and optimation have been incredibly helpful. The multiptude of features really allows us to customize the comp experience for our org. **What do you dislike about Payscale Ascent (formerly Payfactors)?** There is a learning curve when coming from PayScales but it a better model for our organization and I look forward to utalizing it fully in the next coming months. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors gives validity to the compensation planning, job grade, salry review, etc processes within the compensation area of our HR team. It allows us to provide education and transparency to our senior leadership, managers and IC's regarding recommended or current compensation. ### 39. Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Easy to use, love the interface, reliable data, excellent customer service, effective training provided for new users **What do you dislike about Payscale Ascent (formerly Payfactors)?** Nothing! We really like everything about the system. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors is helping ensure we are staying consistent with market data for our office employees. ### 40. Honest Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like the export feature available in the system. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Not as user friendly as some of the previous systems used. For example, it is harder to view and especially access/edit our benchmarked jobs. Also, it made things easier when we had our own assigned customer representative. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Helping me figure out how to keep my information current. ### 41. Has changed our compensation dept **Rating:** 5.0/5.0 stars **Reviewed by:** Deidre D. | Sr Director, HR Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Our job descriptions are in a central respository and easily accessable for all that need to review or access and the ability to load our surveys and connect our roles to pricing is invaluable. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The only downside i have experienced so far is the limitation to roll our your roles for signature, it is all or nothing and they get an updated link everytime it changes. it would be nice to be able to manage this more at the admin level. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** the ability to have all of our data in one place to make quicker decisions for all of our leaders. ### 42. Survey participation needs to be enhanced further **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** January 01, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Flexibility of reporting and extra fields. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Survey participation process is still not as efficient given the challenge with mapping to roles where market data does not exist. Additionally, integration to HRIS system remains challenging. Pay Factors should create tables to avoid unecessary data storage within HRIS. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** we were able to load job-based ranges for all roles and capture benchmark for data purposes (e.g., a roll-up) as well as the actual benchmark (even when data does not exist). This was however a VERY tedious exercise. ### 43. Transition to Payfactors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I love the QuickPrice function. So many times, I am being asked to look at pricing or even job titles we do not yet have in our company. This function is awesome to look at titles, brief descriptions, and evaluate the pricing even in our markets! **What do you dislike about Payscale Ascent (formerly Payfactors)?** This is not a dislike of Payfactors, but of our process. Without having a direct feed from our HRIS to Payfactors, data can become outdated pretty quickly. Just from the time we loaded employees in the system to the end of our job pricing, we had already had a whole round of exempt pay increases and the data is no longer updated. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Allowing us to have market data (and now 2 sets of data) at my fingertips. Being able to ensure we are meeting the market and planning in ways to beat the market. It gives the "why" to compensation and helps guide us to continue to meet our pay goals. ### 44. It is user friendly and the updates made significant improvements in advancing compensation plans **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The ease of use and the availability of information to make decisions. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I have had some issues with the reporting. Just inaccuracies. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** The reporting is allowing me to see who is out of our ranges with a simple dashboard. This also helps me with pay transparnecy as it arises. ### 45. Payfactors **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah S. | Human Resources Coordinator II, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Allows you to easily make copies of Job Descriptions. Able to see the status of the JD when approval is required. Keeps tracj of the date and time when the last changes were made. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I wish there was a way to upload a report to bulk update information if needed. If this application is available, I'm unware of it. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Easily able to manage every positions JD. You can search them all at once, but it also allows you to manage and assign approvers when managers want to make changes. ### 46. User Friendly Salary Data Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** Fast, easy, relevant salary market data. **What do you dislike about Payscale Ascent (formerly Payfactors)?** There is nothing so far that I dislike about Payfactors. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Providing custom markets. Quick salary data for benchmarking. Potentially will use for our main Position Management (job description tool). Equity. ### 47. Excellent reliable data. **Rating:** 4.5/5.0 stars **Reviewed by:** Wendy G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** salary information at your fingertips - reliable data **What do you dislike about Payscale Ascent (formerly Payfactors)?** The inability to get other ancillary compensaiton information **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** PRoviding our clients with market data ### 48. Good experience with PayFactors **Rating:** 4.5/5.0 stars **Reviewed by:** Brad C. | Senior Compensation and Benefits Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The things I like most about PayFactors is its ability to allow me to see up to date market information, review previous market pricing projects without having to start from scratch, and to adjust markets I am looking at with a click of the button. These combined benefits help me to expedite high priority market pricing requests as well as look back historically to see how the market has shifted for various roles or segments of the business within a certain period of time. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Running a report on a pricing project I have completed is easy. Finding the report though is more challenging. I wish that it would just download it and show up as a download on the top of my browser instead of needing to click a few times to navigate to another section of PayFactors just to access the report I made. The other thing that I wish was better were the technologies listed within IT roles. As I have shared summaries with IT leaders, they have shared the the listed technologies are out of date or no longer receiving support. This makes it more challenging to convincce them of the quality of the data. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** PayFactors is making up to date data be available when I need it. This simplifies the market pricing process which gives me more time to assess the organization for things like pay equity. ### 49. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Payscale Ascent (formerly Payfactors)?** The platform has an excellent training system for users. **What do you dislike about Payscale Ascent (formerly Payfactors)?** It's a bit complicated, but for good reason. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Reviewing our pay structure for internal and external equity and ensuring our market strategy is working for us. ### 50. Payfactors Honest Review **Rating:** 4.0/5.0 stars **Reviewed by:** Kausha T. | People and Culture Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I enjoy that the product is user-friendly and easy to navigate. I also enjoy all of the different training courses that are offered, **What do you dislike about Payscale Ascent (formerly Payfactors)?** I dislike that we are limited with some options when it comes to matching jobs. The system provides a base line but I wish you could alter the requirements to get it closers to fit the job we are looking for. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Being remote has helped us to stay competitive by understanding the market that our team members are in, and we have been able to make competitive offers and have a good baseline understanding of what each position should be listed at. ## Payscale Ascent (formerly Payfactors) Discussions - [Does it include more than just salary?](https://www.g2.com/discussions/what-s-included) - 2 comments, 2 upvotes - [How frequently do you roll out new Payfactors product features?](https://www.g2.com/discussions/new-features-7a0cde50-fb80-4725-a1d4-4d68c3818fe2) - 2 comments, 1 upvote - [How granular does your data get?](https://www.g2.com/discussions/the-data) - 2 comments, 1 upvote - [How do you do it?](https://www.g2.com/discussions/how-it-works-141a9d97-de9e-41b0-bb4e-960cb159f134) - 1 comment, 1 upvote - [What does Payfactors do?](https://www.g2.com/discussions/about-us-b981a137-d3d6-4ece-b0fd-df5ec579798a) - 1 comment, 1 upvote - [View Payscale Ascent (formerly Payfactors) pricing details and edition comparison](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?login_required=true&page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A06%3A23+-0500&secure%5Bsession_id%5D=b869ed2f-e89b-4d2b-ba9e-bd05e84626ce&secure%5Btoken%5D=5ca432a2b2f6ccc4be3fb7c0d2969289bb1040d82c4a9af66c18688d4def8cf9&format=llm_user) ## Payscale Ascent (formerly Payfactors) Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday Compensation](https://www.g2.com/products/workday-compensation/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [WTW Embark](https://www.g2.com/products/wtw-embark/reviews) ## Payscale Ascent (formerly Payfactors) Features **Basics** - Performance - Ad hoc Reporting **Platform** - Reward Structuring - Workflow Automation - Compensation History - Performance Management Integration - Embedded Analytics - Reporting Capabilities - Compensation Data Management - Internationalization - Bonus Management - Real-Time Data - Reporting/Analytics - Benefits Management - Commission Management - Incentive Management - Payroll Management - Budget Management - Workflow Management - Compliance Management - Performance Management - Document Management - Employee Management **Basic Features** - High level regression analysis - Dashboard **Generative AI** - Generative AI **Generative AI** - AI Text Generation **Core Features - Salary Benchmarking Software** - Dashboard - Industry Benchmarking - Hierarchy - Activity Dashboard **Platform - Compensation Planning** - Compensation Budgeting - Merit Cycle Planning - Pay Transparency - Automated Compliance - Reward Structuring - Compensation History - Succession Planning - Salary Planning **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Content** - Automation - Content Creation **Risk Mitigation** - Budgeting **Benchmarking and Equity - Compensation Management** - Benchmarking Data - Pay Equity - Salary Bands **Auditing - Salary Benchmarking Software** - Reporting **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation - Integrations **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Logistics** - Integrations & APIs - User, Role and Access Management **Advanced Features - Salary Benchmarking Software** - Structure - Salary Survey - AI - Generative AI **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Customizable Reports - Succession Planning - Data Import/Export - 360 Degree Feedback - Single Sign On - Customizable Templates - SSL Security - Job Scoring - AI Copilot - Customizable Forms - Individual Development Plans - Customizable Branding - For Job Analysts - Benchmarking - Skills Assessment - Talent Acquisition - Generative AI - Multi-Language - Document Templates - Job Comparison - Reporting & Statistics - Access Controls/Permissions - Status Tracking - Factor-based Evaluation - Electronic Signature - Match & Merge - Secure Data Storage **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top Payscale Ascent (formerly Payfactors) Alternatives - [Salary.com](https://www.g2.com/products/salary-com-salary-com/reviews) - 4.4/5.0 (1,078 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,710 reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - 4.1/5.0 (1,608 reviews)