---
title: Paycor Reviews
meta_title: Paycor Reviews, Pros + Cons, and Top Rated Features
meta_description: Paycor reviews, pros and cons, and highest rated features. All from
  real, verified users.
aggregate_rating:
  rating_value: 4.0
  review_count: 1895
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Paycor Reviews
**Vendor:** Paycor  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1,895
## About Paycor
Paycor, a Paychex company, offers the most comprehensive, flexible, and innovative Human Capital Management (HCM) platform on the market. Paycor unifies employee data in a single system while seamlessly integrating with third-party applications. Paycor’s cloud-based solution delivers everything from applicant tracking and onboarding to payroll, benefits administration, talent management, and expense management—all within one intuitive interface. This integrated approach eliminates platform switching and re-keying information, ensuring data accuracy and saving valuable time. The combination of Paycor and Paychex provides more choice, more expertise, and more flexibility to customers. Organizations gain access to an expanded suite of solutions that combines Paycor's innovative technology with Paychex's deep compliance expertise and advisory services. This powerful partnership raises the bar for what businesses can expect from their HCM provider. With Paycor, leaders can modernize every aspect of people management and focus on what really matters: building winning teams. The platform automates tedious administrative tasks, mitigates compliance risk through built-in safeguards and real-time updates, and drives organizational efficiencies through streamlined workflows. Employees benefit from self-service capabilities and mobile access that allow them to manage their own information, request time off, access pay statements and control their financial health. Leaders gain strategic advantages through COR Leadership Insights, providing data-driven intelligence that transforms routine workforce information into actionable insights. These analytics help managers improve team performance, strengthen employee engagement, and make more informed business decisions. The platform's open architecture ensures that as business needs evolve, Paycor scales accordingly, supporting both rapid growth scenarios and long-term sustainability goals. Backed by responsive customer support and enhanced by Paychex's advisory expertise, Paycor functions as more than just a technology provider—it serves as a trusted partner in helping organizations optimize their most valuable asset: their people.



## Paycor Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Paycor, enjoying straightforward management of PTO and time tracking. (414 reviews)
- Users appreciate the **ease of use** in Paycor's payroll management, enhancing efficiency and minimizing issues. (221 reviews)
- Users appreciate the **easy accessibility** of Paycor for paycheck details, PTO requests, and time tracking. (190 reviews)
- Users value Paycor as an **all-in-one HRIS system** , appreciating its functionality and affordability compared to competitors. (184 reviews)
- Users appreciate Paycor's **user-friendly interface** , enabling efficient management of HR tasks without constant assistance. (182 reviews)
- Intuitive (168 reviews)
- Users appreciate the **comprehensive payroll solutions** of Paycor, valuing its user-friendly interface and automation features. (163 reviews)
- Navigation Ease (148 reviews)
- Payroll Ease (148 reviews)
- Time-saving (137 reviews)

**What users dislike:**

- Users experience **poor customer support** with unhelpful agents and ineffective self-help resources, complicating their assistance needs. (192 reviews)
- Users express frustration with **poor support services** , citing unhelpful customer service and lack of comprehensive assistance. (107 reviews)
- Users report frequent **issues with reporting and support** , leading to misinformation and unresolved complications in payroll management. (102 reviews)
- Users find Paycor to be **not user-friendly** , struggling with navigation and difficult access to essential resources. (101 reviews)
- Users find the lack of **missing features** in Paycor frustrating, impacting their overall support and reporting experience. (96 reviews)
- Access Limitations (89 reviews)
- Users face **payroll issues** with Paycor, including poor customer service and limited reporting capabilities, complicating their experience. (87 reviews)
- Users find **navigation difficult** , often feeling overwhelmed by information and struggling to locate necessary features properly. (86 reviews)
- Limited Customization (76 reviews)
- Limited Features (74 reviews)

## Paycor Reviews
  ### 1. Frustrations with Reliability and Usability

**Rating:** 1.0/5.0 stars

**Reviewed by:** Mary F. | Museum Engaguement  Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Paycor?**

I don't really like anything specific about Paycor

**What do you dislike about Paycor?**

It seems to have issues all the time. About half the time when I clock in or out on my phone instead of my computer, it does not record the punch. Sometimes when I clock out for lunch and then come back half an hour later to clock back in, it is still processing my earlier punch. It's complicated to check the time card and then report a missed punch. It should be possible to report a missed punch from the time card page. Sometimes when I try to clock in from my phone, it says my username and password are not valid. More than once, it has told me I do not have an account with Paycor when I tried to sign in on my desk computer. In the past, vacation/APTO/sick time has randomly disappeared. It is very easy to make a mistake when requesting time off, and it can be hard to fix the mistake if you make one, especially if you are working from your phone, not a desktop.

**What problems is Paycor solving and how is that benefiting you?**

I guess Paycor lets our managers do scheduling and keep track of work hours. We use it to clock in and out and keep track of vacation/sick/APTO time.

**Official Response from Paychex Reviews:**

> Thank you for sharing your feedback. Paycor is designed to support scheduling, time tracking, and time-off management in one place, and feedback like yours helps highlight opportunities to improve usability and consistency across the experience. We appreciate your thoughtful review.


  ### 2. Dated Interface, Limited Usability

**Rating:** 1.0/5.0 stars

**Reviewed by:** Carsyn S. | Commercial Lending Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about Paycor?**

I think it's nice that Paycor shows the gross pay at the very top, which helps me see how much I've made without having to dig into it. It's cool to see what I'm paid before taxes, and it assists me in evaluating how I'm doing by comparing and contrasting my earnings over past quarters. Also, the initial setup was pretty easy with no issues.

**What do you dislike about Paycor?**

I find Paycor doesn't make it easier to synthesize information like my benefits package, which is just a long, large PDF that's hard to understand. The pay stubs aren't broken down in a way that's easy to read either. The whole site could use a redesign to make it easier to navigate and more visually appealing. The website's layout with its old, outdated way of clicking through different boxes is not user-friendly. It could definitely benefit from being more intuitive, like having clickable options at the top instead of everything under a tab.

**What problems is Paycor solving and how is that benefiting you?**

Paycor helps me see how much I've made without digging, especially my gross pay before taxes. I use it for pay stubs and W-2 forms, but the benefits package layout is incomprehensible, and I find it hard to synthesize information.

**Official Response from Paychex Reviews:**

> Thank you for your feedback. It's good to know that the clear display of your gross pay is helpful for tracking your earnings and that your initial setup was a smooth experience. We also appreciate you providing your detailed perspective on the user interface, including the site navigation, overall visual design, and the presentation of information within pay stubs and benefits documents. This feedback on the user experience is valuable, and we will be sure to share it with our product and design teams for their consideration.


  ### 3. Horrible Support, Poor Indeed Integration, and Lacking ROI

**Rating:** 0.5/5.0 stars

**Reviewed by:** Aaron R. | Leadership Team, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Paycor?**

Paycor performance is ok, but needs work.  The integrations are ok with Indeed but needs more work, onboarding is good support.

**What do you dislike about Paycor?**

I dont like the customer support, the support team is horrible, there is zer support for pretty much everything.  They have an integration with Indeed, which is poor at the best.  This needs to be better and allow for better candidates or the back end indeed option to help drive more candidates to the sites.  Further, the ROI is lacking to what a company pays.  

There is no AI component.

**What problems is Paycor solving and how is that benefiting you?**

On boarding

  ### 4. Mobile version doesn't work

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Paycor?**

I can clock in and out on my phone and I can see my teammates schedules

**What do you dislike about Paycor?**

It doesn't work on my phone. It doesn't let me login half the time, and when it does, the clock out button will be gone randomly. Or it doesn't take my punch. It is glitchy and doesn't keep me logged in, it says "account information not found" 90% of the time I try to log in on my phone. It doesn't work.

**What problems is Paycor solving and how is that benefiting you?**

None.

  ### 5. Hard to recommend Software.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Pedro  P. | Energy Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Paycor?**

The only thing I really like about Paycor is that it feels like a more robust solution than the HOME BASE software I used previously. HOME BASE is better suited for super small companies.

**What do you dislike about Paycor?**

From the start of our relationship, we experienced a high volume of issues, many of which were basic and easily avoidable. While some individual items have since been addressed, the sheer number and frequency of problems created ongoing operational strain and ultimately led to significant frustration.

Payroll & Employee Data Errors
During the initial transition from our prior payroll system, employee information was transferred incorrectly. In some cases, employees received pay changes that were not authorized by the company. These errors required internal corrections and should not occur in a payroll platform.

Banking & 401(k) Handling Issues
Paycor’s parent company, Paychex, manages our 401(k). Our account includes three separate EINs, each with its own group ID and bank account. Despite this structure, contributions were pulled from the wrong bank accounts, mixing funds between entities. This is a fundamental control issue and required repeated follow-up to resolve.

Support Experience
Customer support has been inconsistent and often ineffective. Problems frequently required multiple contacts, re-explanations, and escalation to achieve resolution. The burden of troubleshooting often fell back on our internal team.

Software & Onboarding Limitations
Employee self-setup regularly failed, particularly on mobile devices. In many cases, employees were unable to complete onboarding without forwarding setup links to office staff for manual completion. This defeats the purpose of a self-service payroll platform.

Payroll Delivery & Communication Issues
Physical paychecks were mailed via ground shipping, resulting in employees being paid nearly a week late. While additional fees for mailing checks were disclosed, it was not clearly communicated that delivery would take 5–7 days after payroll processing, which is an unreasonable delay for payroll services.

**What problems is Paycor solving and how is that benefiting you?**

Paycor has been giving me more problems than solutions.

  ### 6. Frustrating Timekeeping Tool with Usability Issues

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2026

**What do you like best about Paycor?**

I do not like paycor

**What do you dislike about Paycor?**

I don't like Paycor at all. The selection for creating a time punch is clunky and not intuitive. The site selection should be limited to sites in my area, not the entire list of sites for my company. The button placement creates issues with the iPhone home button, and the app has made no changes or upgrades to address these issues. Setting up Paycor was difficult, and the training provided seemed short or limited, making it hard to start using it without fumbling around.

**What problems is Paycor solving and how is that benefiting you?**

paycor does not solve any problems.  it creates problems for me

  ### 7. Slow, Glitchy, and Hard to Navigate—Time Approvals Take Forever.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about Paycor?**

the dashboard that shows everything is nice but can still be hard to navigate

**What do you dislike about Paycor?**

it is slow and hard to find things. trying to approve time takes forever and also it glitches a lot where sometimes you cant even clock in.

**What problems is Paycor solving and how is that benefiting you?**

Nothing, in my opinion. It really needs an overhaul so it can be a better overall experience.

  ### 8. More Effort Than It’s Worth—Time-Off Requests Feel Like Extra Work

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about Paycor?**

I don’t really like it. It just feels like more work for less, and it doesn’t seem worth the effort to me.

**What do you dislike about Paycor?**

Almost everything. Requesting time off works fine at times, but overall it takes more effort than the previous systems.

**What problems is Paycor solving and how is that benefiting you?**

It’s not. In general, it creates more hurdles than it provides benefits.

  ### 9. Frustrating Service and Inaccurate Billing

**Rating:** 0.5/5.0 stars

**Reviewed by:** Josh T.

**Reviewed Date:** November 07, 2025

**What do you like best about Paycor?**

I found the initial setup of Paycor to be very easy, which was the only positive aspect amidst my overall experience.

**What do you dislike about Paycor?**

I have significant issues with Paycor. Their customer service is the worst I've ever experienced, making it challenging to resolve issues. They have a problem with overcharging, as the quotes they provided when I switched to their service were not even close to accurate. Even worse, after canceling the service, they continue to charge me for months, and it's impossible to reach anyone for a refund. Overall, every aspect of the service feels inadequate and problematic for my needs. Worst company I've ever dealt with.

**What problems is Paycor solving and how is that benefiting you?**

They were supposed to be a great payroll and HR service. They cost me more time and headache than anything. They lie to you about fees and their customer service is the worst I've ever experienced.

**Official Response from Eli Cassis:**

> Thank you for sharing your feedback with us. We understand your concerns regarding our fees and customer service, and we sincerely appreciate you bringing these matters to our attention. For assistance with your refund request, please visit the Paycor Support Center to use our live chat feature or to create a support case. If you encounter any issues while creating a support case, please do not hesitate to contact us at 855-565-3285. Our team is available Monday through Friday, from 8 a.m. to 6 p.m. ET, and is ready to assist you. We look forward to working with you towards a resolution.

  ### 10. Slow, Unreliable, and Too Time-Consuming for Time Entry

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Paycor?**

Being able to see my check stubs and time request

**What do you dislike about Paycor?**

It is slow and constantly stops working. Takes way too long to input time.

**What problems is Paycor solving and how is that benefiting you?**

Hasn't solved any for more. It's hard to look at the other benefits when it constantly does not respond or you have to restart it.

  ### 11. Want the gift card

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Paycor?**

Being able to see everyone’s time off in our office makes it much easier for me to plan and schedule my own vacations.

**What do you dislike about Paycor?**

Sometimes, punches for in/out times don’t register.

**What problems is Paycor solving and how is that benefiting you?**

Better question for our payroll and HR departments than for a dispatcher

  ### 12. Challenges Overshadow Payroll Ease with Paycor

**Rating:** 0.5/5.0 stars

**Reviewed by:** Linette C. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Paycor?**

I appreciate the ease of use that Paycor offers, particularly when it comes to managing payroll. This aspect simplifies the payroll process, making it more manageable and efficient for our team.

**What do you dislike about Paycor?**

The self-help areas in Paycor are not user-friendly. Even after two years, I struggle to find the information I need, and this issue extends to the support agents, who also face challenges assisting me. The keyword search needs significant improvement to help locate necessary resources effectively. Additionally, the initial setup of Paycor was quite difficult for my team, which was not a smooth transition from the previous systems.

**What problems is Paycor solving and how is that benefiting you?**

I use Paycor to streamline payroll and HR functions, simplifying operations by consolidating multiple tasks into one system.

**Official Response from Eli Cassis:**

> Thank you for sharing your experiences with Paycor. We're delighted that the platform's ease of use in managing payroll has been beneficial to your team. We understand your concerns regarding the self-help areas and the search functionality, and we appreciate your feedback on these matters. Your input is valuable, and we will ensure it is communicated to the relevant teams for consideration in future improvements. If there's anything specific you need assistance with, don't hesitate to reach out to our support team for help. Thank you for your continued use and feedback.


  ### 13. Clunky Interface and Long Load Times, Especially for Timecards

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about Paycor?**

This organization uses it to manage a staff of over 100 employees.

**What do you dislike about Paycor?**

Paycor tends to be clunky and has long load times on certain features, such as timecards.

**What problems is Paycor solving and how is that benefiting you?**

Unsure

  ### 14. Paycor and my time admining the system. Follow up Review!

**Rating:** 0.5/5.0 stars

**Reviewed by:** Tommy S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Paycor?**

Since we de-activated our Paycor account, we ran into multiple issues. Their system continued to send out to my organization previously auto-scheduled reports up to a full YEAR after we deactivated our account and the Paycor support team told us that those reports would stop. The result? Our organization was receiving people data from TWO HCM systems, and Paycor simply couldn't get it figured out for an extended period of time.

**What do you dislike about Paycor?**

When Paycor support tells a client something they need to execute what they say. If they say that your account is deactivated and the data in their system is no longer available, their platform should NOT auto distribute reports to old customers. The trust was completely breached. 

**What problems is Paycor solving and how is that benefiting you?**

We no longer use Paycor due to the size of our organization. When our company was far smaller Paycor was able to get the job done for us.

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your feedback. We're glad to hear that you appreciate the expertise of our Time and Attendance team. However, we apologize for any inconsistencies you have experienced with our customer service. We understand the importance of providing consistent and accurate support, and we will address this issue internally to ensure a better experience for our customers. If you have any specific concerns or questions, please feel free to reach out to us directly so we can assist you promptly and provide consistent information.

  ### 15. Frustrating Experience with Paycor

**Rating:** 0.0/5.0 stars

**Reviewed by:** Stephanie S.

**Reviewed Date:** February 03, 2026

**What do you like best about Paycor?**

I like that Paycor is very user friendly and helps track time off.

**What do you dislike about Paycor?**

Horrible customer service, bad setup, the system doesn't do what it is designed to do, extremely long waiting time for support, issues take weeks to get resolved. The initial setup was extremely difficult, and at the end, it wasn't even set up correctly. The implementation team rushed through everything and would not listen to our needs.

**What problems is Paycor solving and how is that benefiting you?**

Paycor helps track time off.

  ### 16. Would not Recommend to Anyone - Customer Support is non-existent and there is no urgency to anything

**Rating:** 0.0/5.0 stars

**Reviewed by:** Yvonne C. | Payroll Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Paycor?**

I haven't found one yet, we are very dissatisfied with this company.

**What do you dislike about Paycor?**

We had to move to Paycor because our previous provider was purchased by them.  The implementation was rushed and we were not consulted much during that stage.  Then within a month and a 1/2 we are told we have to start using them.  Their system didn't fit our needs and now it is taking us longer to process our payroll entries, we still don't have a working G/L upload and it has been 6 months.  We also do not have a working Workers Comp report and our feeds to our providers are not up and running.  Every mistake we have found that they have done with our employees, they want us to fix and do not take ownership of it.  During implementation, you have 1 team, then they move you to another team for 6 months, then you get an advocate, but have to go through their support.  Unfortunately, their support has no idea how your system was set up and you end up going round and round and not getting an answer or help.  Their garnishment services take 2 weeks to enter and they don't send the checks out till a week after the payroll is run instead of sending it out with all the other checks they for funds they withheld.  Very dissatisfied and looking for another company.  We had a potential data breach and there turn around time was weeks, instead of immediately to try to protect the integrity of our employee's data.
When we told them we were leaving, they wanted us to sign an agreement to close the accounts, but once you do that, you loose access to make any necessary corrections after that is submitted, so we waited till everything was complete, then signed with them and they continued to bill us even though we gave them written notice that we were terminating their services.  
Stay clear of this company.

**What problems is Paycor solving and how is that benefiting you?**

They are creating problems for us, it is not a benefit at all.  It was taking us longer to process payrolls and we had so many more issues with our employees than ever before.

**Official Response from Kaitlyn Blount:**

> We apologize for the dissatisfaction you have experienced with Paycor. We understand the frustration caused by implementation issues and the lack of support you have encountered. We take your feedback seriously and would like to address your concerns. Please reach out to our support team directly so that we can investigate and work towards resolving the issues you have mentioned. Your satisfaction is important to us, and we appreciate your feedback.

  ### 17. Can't file taxes correctly

**Rating:** 0.5/5.0 stars

**Reviewed by:** Ariel G. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about Paycor?**

Was easy to use, just messed up our taxes.

**What do you dislike about Paycor?**

Educate themselves on taxes. When you say you are going to call someone back do so.

**What problems is Paycor solving and how is that benefiting you?**

None!

**Official Response from Kaitlyn Blount:**

> We understand your serious concerns regarding tax filing and customer service. We take these matters very seriously. A critical response consultant will be reaching out to you shortly to discuss this issue in detail.

  ### 18. Average Product with incredibly poor support.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Nick M. | Director Of Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Paycor?**

Paycor offers a wide range of products that can all be used from the same platform. The interconnectivity is good until it is not.

**What do you dislike about Paycor?**

Paycor's support is pretty much the worst I have ever experienced with any software provider. A lot of the module's are cumbersome. A major draw back is the fact that many of the modules require what I would call universal configuration but that might not fit your business case. For example time off and scheduling might be managed by one person and performance reviews another but an employee can only have one "manager" in the system. Implementation was also the very worst experience I have ever had in my life. We have spent the past year undoing configuration settings because the implementation team did not take the time to understand our business. Lastly integrations take an incredibly long time to accomplish for no apparent reason.

**What problems is Paycor solving and how is that benefiting you?**

Paycor helps with recuirting and onboarding in an effective way. Beyond that it creates more problems then it solves.

  ### 19. Pay order number and order the food 🍱 stamp for your card I have it at my desk in my car and I have

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Paycor?**

Pay order number and order the food 🍱 stamp for your card I have it at my desk in my car and I have a card that I need for my car and I’m not where

**What do you dislike about Paycor?**

Pay order number and order the food 🍱 stamp for your card I have it at my desk in my car and I have a card that I need for my car and I’m not where

**What problems is Paycor solving and how is that benefiting you?**

Pay order number and order the food 🍱 stamp for your card I have it at my desk in my car and I have a card that I need for my car and I’m not where

  ### 20. Inadequate customer service, very glitchy, frequent unannounced changes to the interface and system.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Paycor?**

The interface and the look of the system makes it very easy to see and find information.

**What do you dislike about Paycor?**

Customer service model has devolved over time.  Often the customer service response is to send a help article vs troubleshooting the issue or reading the case notes to try and understand the issue.  Frequent glitches and breakdowns in the system.  Things that used to work will stop working for no apparent reason.

**What problems is Paycor solving and how is that benefiting you?**

Serving as central system for payroll, HR and benefits.

  ### 21. Extremely Disappointing Service & Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Sarah F. | HR Manager Safety Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Paycor?**

Paycor does have some positive aspects, particularly its integrations with benefits providers, 401K, and QuickBooks—so long as you don’t need a new file created. It took over two months and a lot of unneccesary calls and emails to get 1 file re-created, which was frustrating.

While the platform itself offers useful integrations, the overall customer support experience has been disappointing. If everything works as expected, it’s a decent system, but if you run into issues, don’t expect quick or knowledgeable assistance.

**What do you dislike about Paycor?**

Our experience with Paycor has been nothing short of frustrating. What was promised during the sales process has not been delivered, and their customer support is beyond inadequate and oftentimes rude.

We have had ongoing issues with paycheck delivery, PTO accruals, and the recruiting application not functioning properly. Despite numerous follow-ups and repeated assurances from multiple representatives that these concerns would be addressed, absolutely no resolutions have been provided. Instead, the only "solution" ever offered is to purchase additional products—yet we can’t even get the ones we already have to work properly.

The lack of knowledgeable customer support is appalling. We recently had a tax issue, and when calling for assistance, the support representative had no idea what they were talking about. Worse, they provided completely incorrect information, which could have led to further issues had we not double-checked everything ourselves. It’s unacceptable that a payroll provider lacks expertise in such a critical area.

It’s amazing how available and attentive Paycor’s team was when trying to sell us their services, but now that we’re facing major issues, I can’t get any meaningful support. We are now actively exploring alternative payroll providers because this level of service is simply unacceptable. If you’re considering Paycor, be prepared for a sales pitch full of promises, followed by a complete lack of follow-through when you actually need help.

**What problems is Paycor solving and how is that benefiting you?**

Paycor has helped streamline our benefits process.

  ### 22. Very disapointed

**Rating:** 0.0/5.0 stars

**Reviewed by:** Alex H. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Paycor?**

easy to use their payroll function. Phone support has been helpful for payroll.

**What do you dislike about Paycor?**

Our experience started fine however, they have made some VERY BIG mistakes with the 1099's and W-2s. Many of them have errors on them and since we dont have access to ADP anymore it is a struggle to get them fixed. We have not really received any help with this thus far as we are waiting for them to provide guidance. I am not sure we will be keeping them moving forward as this is directing effort from our staff when we are going through another transition within our company. Additionally, they never reached out to us for their Indeed HR feature which was the reason we decided to transfer to them. Very disapointed and looking to go back to ADP

**What problems is Paycor solving and how is that benefiting you?**

The only thing that has been good is the ease of use doing payroll

  ### 23. Probably the Worst Business Product I've Ever Used

**Reviewed by:** Josh L. | Sr. IT Account Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Paycor?**

Honestly, can't think of anything good about the product.

**What do you dislike about Paycor?**

Customer Service is non-existent, even a minor issue takes weeks to resolve. It's like a black hole of someone will eventually call you back. 
Also, a lot of functionality just doesn't work. 

Timekeeping, which is an add-on, doesn't work and we had to abandon it. Messaging within their ATS, also doesn't work and we had to abandon the ATS. Benefits, also doesn't work, had to manually add 401k contributions every pay period. 

Words don't really capture how breathtakingly bad this product and company are.

**What problems is Paycor solving and how is that benefiting you?**

It really isn't solving any problems, we move over in January and are already looking for a replacement. Just an absolute mess.

  ### 24. Not customer centric

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about Paycor?**

The platform is easy to navigate and use.

**What do you dislike about Paycor?**

You are not assigned a team.  The customer service team is not customer friendly.  They say, "We greatly appreciate your business and thank you for choosing Paycor as your HCM provider."

**What problems is Paycor solving and how is that benefiting you?**

We left a PEO and Paycor was the platform to solve all payroll and HR needs.

  ### 25. Doesn't work as it should

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Paycor?**

I like that I am able to put in PTO on the App

**What do you dislike about Paycor?**

The features do not work as intended. I'm not able to clock in on my phone and have to go to the timeclock every time.

**What problems is Paycor solving and how is that benefiting you?**

I don't think they are solving any problems. We've had issues since we got switched over to this system

  ### 26. Paycor Needs to Do Better

**Rating:** 0.5/5.0 stars

**Reviewed by:** Jean D. | Director of HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Paycor?**

The ability to use the platform is easy for employees and managers

**What do you dislike about Paycor?**

What was shown in the sales process does not hold true when you are an actual client.  The customer support is not helpful since some do not know the platform like they should and several times we helped educate the support person on how to use it.  Reporting is also not easily accessible or customizable.  The review process also does not align with our business needs.  Implementation did not do everything they should have and we are still trying to clean up our payroll and benefits due to the lack of information implementation did not collect and port over.

**What problems is Paycor solving and how is that benefiting you?**

There was a request starting 02/01/2024 for an audit on benefits aligning with payroll and it was just now provided on 09/20/2024 - almost 8 months later.  We seem to continualy have ongoing problems with reporting and scheduling these reports out.

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your feedback about your experience with Paycor. We apologize for any inconvenience you have faced and understand your frustration.

Upon reviewing your account, we can confirm that an escalation has been opened and our critical response team is actively working on your case. The last update was sent to you on 9/27, and we are eagerly awaiting your response.

We appreciate your patience as we strive to address your concerns and provide you with a resolution. Our team is committed to ensuring that our platform meets your expectations and that our customer support is knowledgeable and helpful.

Regarding reporting, we understand that accessibility and customization are important to you. We are continuously working to improve our reporting capabilities to better align with your business needs.

We also apologize for any issues you encountered during the implementation process. We are actively working to address any gaps and ensure that all necessary information is collected and ported over accurately.

Once again, we apologize for any inconvenience caused and appreciate your understanding. We remain dedicated to resolving your concerns and providing you with the best possible experience.

  ### 27. Terrible Product and Services

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Paycor?**

Unfortunately would not recommend as there were limited areas of identifying what was best about Paycor

**What do you dislike about Paycor?**

Poor client services. Promises made that were never honored. Bill for services that were never provided. Limited information provided up front which made it difficult to understand what was being provided. Platform is outdated and does not provide a user friendly experience. Do not have a dedicated representative who assists with needs and supports. Failed to pay taxes on behalf of the organization and blamed the organization for it. Very rude and abrasive staff.

**What problems is Paycor solving and how is that benefiting you?**

Paycor has not been able to resolve any problems and when bringing up problems that were being experienced they failed to address and ultimately left administration hanging.

  ### 28. Customer Service was horrible.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Amy  M. | Regional HR and Payroll Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2025

**What do you like best about Paycor?**

The payroll reports.  They had a large selection of premade reports you could pull.

**What do you dislike about Paycor?**

The customer service was horrible.  I could never get ahold of the same person.  We were told we would have one person over our account, but was already directed to different departments and was dealing with support that knew nothing about our account.  The tax department was not helpful at all.  A lot of tax issues came up during our two year time with paycor.

**What problems is Paycor solving and how is that benefiting you?**

Paycor did not solve any problems for our team.  Only created issues and we had to switch providers in two years.

  ### 29. Paycor

**Rating:** 0.0/5.0 stars

**Reviewed by:** Sarah M. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about Paycor?**

The customer service is unparalleled to any  I have experienced

**What do you dislike about Paycor?**

The call center employees would benefit from additional training

**What problems is Paycor solving and how is that benefiting you?**

The business I work for uses it for payroll services and on onboarding

  ### 30. Excellent Product

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Paycor?**

Okay so product is okay but watch your wallets

**What do you dislike about Paycor?**

Do not promise incentives for filling out a survey and then not fulfilling that promise. That is BAIT AND SWITCH and a TOTAL SCAM of a company for any company that would make this a part of their business.

**What problems is Paycor solving and how is that benefiting you?**

It makes payroll integration simple and using it it super easy. Very low learning curve is required.

  ### 31. Very poor support

**Rating:** 1.0/5.0 stars

**Reviewed by:** Dave B. | Head of Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2024

**What do you like best about Paycor?**

Not much.  If i just need a payroll processed, no reports and no changes, it works.  But that is a basic minimum assumption.

**What do you dislike about Paycor?**

Suport staff hardly ever has knowledge to solve a problem and the people who can are not allowed to talk directly to customers.  You litterally wait on hold, not infrequently for 30-60 minutes, while the support staff uses texting to get the help they need from the experts.  There is no access to a manager when things aren't address or resolved.  I'm sure that I have been told 20 times that a manager would call me, and with one exception I never received that call.  They are one of if not the worst company I have to deal with from a customer service standpoint.  I have to contact them about something several times per month, so I have a long history or experience with them and it has not changed or improved.  I recently tried to move to a new provider, but they struggled for 3 months to get the implementation going, so that was cancelled, so I'm still with them for now.

**What problems is Paycor solving and how is that benefiting you?**

They barely keep me functioning.

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your feedback. We apologize for any inconvenience you have experienced with our support services. We understand the importance of knowledgeable and efficient support, and we are continuously working to improve in this area. We apologize for any delays you have encountered while waiting on hold and for any difficulties during the implementation process. We value your business and would like to address your concerns further. Please reach out to our customer support team, and we will do our best to assist you and ensure a satisfactory resolution.

Thank you for your feedback as it helps us improve our services and provide a better experience for our customers.

  ### 32. Worst Experience I've ever had with any product

**Rating:** 0.0/5.0 stars

**Reviewed by:** Andrew M. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about Paycor?**

The basic necessities of running payroll were met

**What do you dislike about Paycor?**

Paycor is the absolute worst business I have ever had to deal with.  They messed up our taxes several times and when I caught their tax error I told them about it and they said they had fixed it, only for me to find out they did not actually fix anything.  On top of this we had numerous reporting errors from their end for taxes that I didn't catch.  Their integrations and features were very lackluster and running payroll was not easy. 

They have the absolute worst customer support I have ever dealth with.  They apparetnly outsourced their CS team and I only had the option to call into a call center in which I would get caught in the circle of: have a problem --> get no answers or help --> get frustrated as it's time sensitive and ask to speak to a manager or someone who can help --> get hung up on by CS.  We are now at paylocity and the experience is so much better.  You couldn't pay me to have to experience this again.

**What problems is Paycor solving and how is that benefiting you?**

They were our core HCM product.

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your feedback on Paycor. We apologize for the negative experience you had with our service and customer support. We understand the frustration caused by tax errors, reporting issues, and difficulties in running payroll. We appreciate your input and will take your feedback into consideration to improve our services. If there's anything else we can do to assist you, please let us know.

  ### 33. 1

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Paycor?**

I have found that I like the ability to check the amount of vacation time I have left.

**What do you dislike about Paycor?**

Strangely, the thing I have the most trouble with, when it comes to Paycore, is simply logging in.

**What problems is Paycor solving and how is that benefiting you?**

It has helped me keep track of my time and overtime.

  ### 34. Certain options removed

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2025

**What do you like best about Paycor?**

I like that I can access my information.

**What do you dislike about Paycor?**

I cannot change my bank information. They removed the ability to change my deposit information. I have been trying to close a bank account but i cannot do so unless i provide information to my general manager to give to payroll when before I had the option to change it myself.

**What problems is Paycor solving and how is that benefiting you?**

None really. Paycor makes it easy for me to view my pay.

  ### 35. Not user friendly

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about Paycor?**

It works, but nothing is easy about it. Clunky, hard to find things, not user friendly. Outdated.

**What do you dislike about Paycor?**

Clunky, hard to find things, not user friendly. Outdated.

**What problems is Paycor solving and how is that benefiting you?**

Allows me to track PTO - could be improved on, though.

  ### 36. Paycor just mess up again and again everytime they update something or try to solve an error.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Saida R. | HR Analyst & Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Paycor?**

Implementation service is good but nothing to do for what you will have after this.
Nothing else is good.

**What do you dislike about Paycor?**

Inconsistent Reports.
Problems with access and permissions.
Poor Customer Service (not training at all), with no answer just worry to create a case and close it without notice.
Unstable data.
Problems mapping data from/to Navigator or Fidelity.
Constantly Safety Data Breach.

**What problems is Paycor solving and how is that benefiting you?**

Any.

  ### 37. Product is decent but customer service is terrible when issues occur

**Rating:** 0.0/5.0 stars

**Reviewed by:** Lyle N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Paycor?**

The time clock/time sheet integration with payroll.

**What do you dislike about Paycor?**

The customer service.  Simple cases can take weeks to resolve; major issues have taken months, even when there was a timeline that needed to be met because of tax filing deadlines.  There is no urgency.  There is no dedicated service rep for the company, no direct lines or emails to contact anyone.  Cases are "closed" without actual resolution.  Reps are go-betweens between the person with the issue and the people resolving the issue which sometimes, results in long hold-times in the middle of calls as they consult with other people (out of an hour long phone call, may only be on the line with the customer service rep for fifteen minutes).  There is little to no follow up when calls are dropped and rarely updates on what is being done with a case.  Case reps change, sometimes, multiple times without notice: not to a manager or expert in the area needing addressed, but laterally to someone else who is not capable of resolving the issue themself.  Each time a new person becomes involved, the person filing the case has to rehash all of the details because Paycor either doesn't keep notes involving the case or they keep poor notes that are unable to convey the issue to anyone else.

**What problems is Paycor solving and how is that benefiting you?**

Automated time cards integrated with the payroll feature has cut back on time to manually enter data.
Payroll tax filings.

**Official Response from Kaitlyn Blount:**

> Thank you for your feedback. We appreciate your positive experience with the time clock/time sheet integration and payroll feature. We apologize for any inconvenience you may have experienced with our customer service. We are continuously working to improve our processes and ensure timely resolutions for all cases. Your feedback will be taken into consideration to enhance our service.

  ### 38. The Worst Ever Implementation and Customer Service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Cheryl M. | H, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about Paycor?**

Payroll is easy to run- takes about 15 minutes.

**What do you dislike about Paycor?**

Implementation is awful.  They don't even ask you about your current needs and processes nor do they explain any data mapping.  Their cracker jack IT team uploaded data into an empty system and validated it only to find 35+ errors out of 80 employees.  Three months later, and their team can't even properly configure an accrual policy for PTO. It took 7 weeks for my accountant to get the right access to run payroll reports.  The GL is still messed up.   My sales person lied about certain features that would have been deal breakers.  Don't ask a question- your implementation team will refuse to answer it and tell you to take an online training class.  Their team configured some weird shift zone premium that I never authorized, approved, or tested and 40% of my employees were overpaid the first pay run because their pay rate just miraculously increased.  I asked for some UAT with holiday pay and was told they won't test it because they'd have to create time sheets.  Because I have experience, I created my own UAT and found errors in Christmas holiday pay configuration despite the team telling me it's all correct (no testing or validation, but it's "correct"- yeah, no)  Managers will reach out if you respond that you have concerns with your implementation on short surveys, but they take zero action.  I have to call the garnishment team after I submit every garnishment because they can't process it in 5 business days.  Then, they tell you they'll expedite it even though you submitted it 10 days prior.  I've implemented payroll, HRIS, and timekeeping systems for a major automotive company with 250K employees and very complicated pay rules and never had this much frustration as I have for a company with less than 200 employees and no special payrules, shift premiums, etc- only payrule is OT after 40 hours for hourly.  Four months into implementation now and I still don't have a working system.  Customer service is lacking.  Managers give you lip service but no action.  I do not recommend this company.  There are others!

**What problems is Paycor solving and how is that benefiting you?**

Actually, Paycor has created more problems for me.  No solutions.  They lied about their geo-location punching.

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your feedback about your experience with Paycor. We appreciate your honesty and apologize for the challenges you have faced during the implementation process. We understand that a smooth implementation is crucial for our clients, and we regret that we did not meet your expectations in this regard.

We take your concerns seriously and would like to address them. We apologize for any miscommunication or lack of clarity during the implementation process. We understand the frustration caused by errors and delays, and we are committed to resolving these issues promptly.

Regarding your comment about our customer service, we apologize if you felt that your concerns were not adequately addressed. We strive to provide excellent support to our clients, and we will review your case to ensure that appropriate actions are taken to improve our service.

We appreciate your feedback about the geo-location punching feature. We apologize if there was any miscommunication or misunderstanding regarding this functionality. We will review our communication and training materials to ensure that our clients have accurate information about our features.

We understand that your experience with Paycor has been frustrating, and we sincerely apologize for any inconvenience caused. We value your feedback and will use it to improve our processes and services. If there is anything specific we can do to address your concerns or assist you further, please do not hesitate to reach out to us directly.

Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust in the future.

  ### 39. Compliance concerns

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about Paycor?**

The employee experience was good due to the very simple platform and timeclock options.

**What do you dislike about Paycor?**

Customer support was non-existent and tax filings were not completed on-time.

**What problems is Paycor solving and how is that benefiting you?**

none

  ### 40. Terrible service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Paycor?**

It is one of the few Payroll softwares that work with our companys backend time keeping program

**What do you dislike about Paycor?**

The customer service, the constant removal of products just to get replace with inferior products, how little you can customizable anything. I could keep going

**What problems is Paycor solving and how is that benefiting you?**

None

**Official Response from Kaitlyn Blount:**

> Thank you for your feedback about Paycor. We appreciate your positive comment about our software's compatibility with your company's backend timekeeping program. We apologize for any inconvenience you may have experienced with our customer service and product changes. We value your feedback and will use it to improve our services.

  ### 41. charged extra fees for all stores for over a year

**Rating:** 0.5/5.0 stars

**Reviewed by:** gary h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Paycor?**

The product iself is great and easy. Loved the layout

**What do you dislike about Paycor?**

They'll put extra fees there without telling you and then you can't get them off. Having multiple locations out there, I would definitely recommend someone else. The fees quickly adds up and they won't take them off. They were great back in 2018 but starting in 2023, they added extra fees. 
You'll have someone come out saying they'll look into it but they don't and won't. Definitely don't recommend Paycor if you're looking to save money.

**What problems is Paycor solving and how is that benefiting you?**

Not solving any. Just taking fees and won't waive them when taken month after month for a year

**Official Response from Kaitlyn Blount:**

> Thank you for your feedback. We apologize for any inconvenience you have experienced. In order to assist you further, please create a case with your last name included, as we were unable to contact you without it. We would be more than happy to address your concerns and find a solution for you.

  ### 42. So Far, NOT So Good

**Rating:** 0.5/5.0 stars

**Reviewed by:** Carrie M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2023

**What do you like best about Paycor?**

The actual processing of payroll is smooth and saves me time compared to my old system.

**What do you dislike about Paycor?**

The system is very clunky and actually takes me more time.  I think it's better suited for a smaller company.  We have over 700 employees under two tax ID's and one of the tax ID's has 3 separate divisions.  First problem is I cannot get good reporting for the 3 separate divisions.  The Payroll Journal from the payroll reports does not sub-total any amounts and the Payroll Journal in the Custom Reports tab is a joke, it's basically just a data dump of information.

Custom reporting itself is not user friendly and does not give enough options.

Scheduling and Time do not talk to Payroll, so I cannot get a time report that includes the employees hire date, which I need when calculating attendance bonuses because those that do not have 90 days in are not entitled to the bonus.  I have to run 2 reports, one from the time side and one from the payroll side, then combine them.

As stated above, we have 2 IDs and transferring employees between those IDs is a nightmare.  Yes, there is a "Transfer Employee" button, but that does NOT transfer ALL information, just Personal & Contact Information, Tax Information, Direct Deposits and Pay Rates.  It does NOT transfer Add'l withholdings for taxes, local taxes, earnings, deductions, partial direct deposits, job titles or benefit elections.  Why??  So I have to record all that information and manually enter it on the active ID.

We pay out unused vacation time to our union employees on their anniversary date.  Also, our union employees sometimes work as back up in other departments so they might have 2 or 3 pay rates.  For some reason, the unused vacation time calculates off of how many pay rates someone has.  I had an employee that had 32 hours unused vacation, but 64 hours transferred to her timesheet.  Why?  Because she has 2 pay rates.  What kind of sense does that make?

In the new timecard, I sometimes have to refresh the page 2 or 3 times for the timecard to actually show.  Sometimes when employees punch in the system says their punch was accepted, but then never transfers to their timecard.  The app is basically useless except to look at pay stubs and request time off.  Address, direct deposit and tax informtion must be changed via the website on a computer.

I could go on and on because it seems I find something every day that doesn't work as it should.  Absolutely not happy with this system.

**What problems is Paycor solving and how is that benefiting you?**

None.  The response I've received is "that might be changed in a future update".

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your feedback on Paycor. We apologize for any inconvenience caused and understand your frustrations with the system's clunkiness and lack of user-friendly custom reporting options. We also apologize for the difficulties you have faced with transferring employees between tax IDs and the limitations in transferring all necessary information. We appreciate your insights on the issues with calculating unused vacation time and the challenges with the timecard system.

We understand that these issues have not been resolved to your satisfaction and we apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration to improve our system and address these concerns. Thank you for sharing your experience with us.

  ### 43. Horrible customer service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Paycor?**

System has a lot of good features,  on boarding is easy.

**What do you dislike about Paycor?**

Reports are awful.  Customer service is awful.  Sales team uses lies to sell product. Half the time features don't work.

**What problems is Paycor solving and how is that benefiting you?**

Easy move from ATS into onboarding, and onboarding is easy

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your feedback on Paycor. We appreciate your positive comments about the system's features and easy onboarding process. We apologize for any negative experiences you've had with reports, customer service, and feature functionality. We take your concerns seriously and are committed to addressing them to improve your overall experience with Paycor. Please reach out to our customer support team so we can assist you further.

  ### 44. Poor System

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Paycor?**

I am struggling to find anything that I like about the system.

**What do you dislike about Paycor?**

System locks up, Timecards are difficult to edit, reports take forever to process. Support is horrible. They won't follow up.  We think we may have had a data breach and they are not responding to my calls.  Our implementation team was not thorough and did not finish transition tasks - wrong ytd totals were applied to the wrong employees and they still after 7 months have not resolved them.  Our W2s were incorrect and I sent the correction spreadsheet at their instruction and they did not process and still printed and shipped the incorrect W2s.  

The functionality of the system is limited.   Very little ability to customize easily.  

I would not recommend this system to anyone!

**What problems is Paycor solving and how is that benefiting you?**

They are not solving any of my issues.  They just close support tickets without fixing.  I have outstanding issues (YTD balances wrong from transition) from June 2023.    They deleted some milestones in our vacation accruals and didn't tell us what they were.  I tried to have a follow up conversation with me and they never called me back.

**Official Response from Kaitlyn Blount:**

> We apologize for the negative experience you've had with Paycor. We take your concerns seriously and would like to address them. Please provide us with your email address so that a service manager can reach out to you and assist in resolving these issues.

  ### 45. Extremely poor customer service

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about Paycor?**

The product itself is user friendly.  Has many integrations that can create a complete digital experience.

**What do you dislike about Paycor?**

The product is very unreliable about consistently working.  For unkown reasons, various services stop working.  Trying to get them resolved in a timely fashion is next to impossible.

**What problems is Paycor solving and how is that benefiting you?**

We switched from a competing platform to Paycor as their product seemed to solve most of our HR business issues.  It was a very hard process to get everything integrated correctly and working.  We never did get everything implemented because it was too difficult working with Paycor.  I do believe Paycor is trying to invest in the technology enhancements of their products, but if they don't work and you cannot get timely customer support then the product is no good.  The standard answer is 2-5 days for a respose without ever receiving a response.  Not many HR/Payroll issues can go this long without resolution.  This is a time sensitive aspect of our business that needs quick answers.  The chat support feature can only help with routine payroll processing questions.  None of their EDI feeds work seemlessly or without error so you never know what has been sent and what hasn't.  Employee benefits are being lost because feeds to carriers don't work properly.

**Official Response from Kaitlyn Blount:**

> Thank you for your feedback. We're glad to hear that you find Paycor's product user-friendly and appreciate the integrations it offers. We apologize for any inconvenience you experienced with the reliability of our services and the difficulty in getting timely support. We understand the importance of quick resolution for HR and payroll issues and we're actively working to improve our response times and technology enhancements. We apologize for any issues you faced with our EDI feeds and the impact it had on your employee benefits. We appreciate your feedback and will use it to continue improving our products and services.

  ### 46. Paycor Review

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Paycor?**

It has easy to navigate menus.  You can generally find what you're looking for without too much trouble.

**What do you dislike about Paycor?**

The front line support techs.  They give wrong advice 90% of the time.  They are basically only there to read the documentation, and usually know next to nothing about Paycor itself.

**What problems is Paycor solving and how is that benefiting you?**

Taking care of documentation, administration, and payroll.

**Official Response from Kaitlyn Blount:**

> Thank you for your feedback. We're glad to hear that you find Paycor's menus easy to navigate and that it generally allows you to find what you're looking for without much trouble.

  ### 47. Cant process anything correctly

**Rating:** 0.0/5.0 stars

**Reviewed by:** Tammy C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Paycor?**

Nothing.OT has been calculating incorrect for 3 months and they still can't get it right! They litterally are incapable of processing payroll correctly. Its their only job and they fail!

**What do you dislike about Paycor?**

Their customer service is hit or miss, mostly miss. Its Aug and we have not run one payroll this year where there has not been a problem. From taxes taken from employees who shouldn't have to no taxes from employees who should.

**What problems is Paycor solving and how is that benefiting you?**

They never solve any problems. Customer service reps just tell you what ever they can to get you off the phone. As a company we spend at least 8 hours on the phone with customer service to get nothing resolved

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your feedback. We're relieved to note that we were able to connect with you in June to address the concerns you were facing at that time. According to our records and your response to the BBB, it appeared that everything was resolved to your satisfaction. Additionally, we have not received any further contact from you with our service team since that resolution.

We understand how important accuracy in payroll calculations and responsive customer service is to your business, and we're committed to providing the support you need. If any new issues have arisen, or if you continue to experience difficulties, please don't hesitate to reach out to our service team. They are here to assist you and will do their utmost to address your concerns promptly.

Again, thank you for your feedback, and we hope to ensure your ongoing satisfaction with our services.

  ### 48. Terrible Customer support

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Paycor?**

Simple interface, nothing else really is noteworthy.

**What do you dislike about Paycor?**

They do not support the filing of state taxes.  They will not help you set up a new account with a new state.  They are happy to send the witholding to the worng state without any notification.  They will not help you at all with any issues that result.  There is no one who responds when you have any issues with interfaces to 401-K provider.

**What problems is Paycor solving and how is that benefiting you?**

Nothing.  They barely process payroll correctly.  That is about all but it is up to you to be sure that everything is right.  There is no notification for missing information.

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your feedback. We apologize for any inconvenience or frustration you have experienced with our customer support and state tax filing processes. We understand the importance of providing timely and accurate assistance to our customers. We appreciate your input and will take your comments into consideration as we work towards improving our services. If you have any specific issues or concerns, please feel free to reach out to us directly so we can address them promptly.

  ### 49. This software is unneccesarily difficult to use

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about Paycor?**

This is the only way I can access my pay stubs and W2s.  I like the tabbed structure at the top of the page.

**What do you dislike about Paycor?**

Everything about the user interface.  Things are hard to find, the labels are not clear for the user who isn't an HR professional.  it is too easy to do things wrong without knowing it, and there are no descriptions for the categories or user help.   Even before the deadline for approving the timesheets, the default week shown is the current week, meaning that I can approve the wrong timesheet, and not only does the employee not have the correct time approved, they are then cut off from submitting more hours in the current week.  The system for missed punches is buried deep in the menus and it isn't obvious that those need to be supervisor approved until it generates an error message in the time approval process.     But, my most important dislike is the paystubs.  The labels for the deductions are all codes, and none of those are defined, so I have no idea what is being taken out of my paycheck and why.  Sometimes I get paid "overload" and there are no project codes or definitions of those to let me know the source, so I don't know what I've been paid (or deducted) and why.  Finally, the amount that shows up as my compensation (due to the addition of the life insurance benefit showing up as being paid to me when it is not) is not the same as how much I'm actually paid, and this messes with my personal accounting.  Honestly, if I have to be this much of an experrt in payroll to use paycor, why not just use a paper ledger and not pay for a service that is way more hassle than it is worth?

**What problems is Paycor solving and how is that benefiting you?**

I believe that the problem that paycor is solving is that we now don't have a payroll person in the office.  There are no benefits to me, only difficulties.

**Official Response from Kaitlyn Blount:**

> We appreciate you taking the time to share your detailed feedback on G2.com. We understand from your review that while you value access to your pay stubs and W2s and our tabbed structure, you are facing several challenges with our user interface and clarity of certain functions.

We acknowledge that ease of navigation and clear labels are essential for a great user experience. It's disappointing to hear that you've found these areas lacking and that the experience has led to inadvertent errors. We are always working on improving our platform and we take these types of concerns very seriously.

Additionally, we understand how important transparency and clarity are when it comes to paycheck deductions and compensations. It's critical that users feel confident in knowing exactly what each paycheck entails, and we apologize for any confusion that our current system may have caused.

We want to assure you that we're committed to continuously improving our services based on the feedback from our valued customers like you. We will take your comments into consideration as we work on future updates to make the system more intuitive and user-friendly.

In the meantime, we encourage you to contact our support team for any immediate assistance you may need. Our team is ready to walk you through any process, explain deduction codes, and ensure that you have a more satisfying experience using our system.

Thank you again for your feedback, and please feel free to reach out to us with any further issues or suggestions.

  ### 50. Good price - really, really bad service.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about Paycor?**

Some of the features work and don't require additional customer service

**What do you dislike about Paycor?**

Please consider other options.  Even if you pay more - what's your time worth?  

Service is non-existant - yes they respond to emails...but no action is actually taken or nothing is communicated.  Once you're "up and running "you're on your own.  Our tax info wasn't transferred over correctly leading to employees to have to file ext on their taxes and still it's not resolved.  Keep in mind tax day was almost two months ago.  The issue is not resolved.  It's been "escalated"  but no action taken or communicated.   Still just waiting to tell employees that they can file their taxes.  
Beyond that terrible tax experience - we also have not had our prior systems (that are listed as possible integrated partners) integrated yet.  Keep in mind we signed up 6 months ago.   It couldn't have been more clear that we wanted these systems integrated...and still no action.  Our employees sign in to 3 different systems when it should just be one.  

Our Paycor deal was already signed when I came on board - but I have a CFO colleague who told me he and his company left due to bad customer service and he said "I"m betting you'll have the same frustrations"  ..he was correct.

Paycor, should be a great way to make life easier and it's just simply been a frustration.

**What problems is Paycor solving and how is that benefiting you?**

payroll system has been up and running more than quickbooks was - beyond this almost no problems are being solved

**Official Response from Kaitlyn Blount:**

> Thank you for sharing your experiences with Paycor. We sincerely apologize for the difficulties you've encountered, and we want you to know that your feedback is invaluable to us.

We acknowledge your concerns related to tax information transfer, integration with other systems, and our customer service responsiveness. These issues are not reflective of the high standard of service we strive to provide. Rest assured, we are taking immediate steps to investigate and address these matters.

It's important to share with you that we've recently increased our service staff by 31% to better assist our valued clients like you. This increase is aimed to enhance our capacity for prompt, effective resolution of issues, and to strengthen our overall customer service experience.

We're pleased to hear that our payroll system has been functioning well for you. We're committed to ensuring the reliability and efficiency of all our services, and your positive remark regarding this aspect of our service is encouraging.

Once again, we regret any inconvenience and frustration caused, and we appreciate your patience as we work diligently to improve our service.


## Paycor Discussions
  - [Can we go back to a Dedicated Customer Service Rep?](https://www.g2.com/discussions/25211-can-we-go-back-to-a-dedicated-customer-service-rep) - 3 comments, 3 upvotes
  - [What hidden feature do you find most helpful?](https://www.g2.com/discussions/33618-what-hidden-feature-do-you-find-most-helpful) - 1 comment, 1 upvote
  - [Does paycor have an app?](https://www.g2.com/discussions/does-paycor-have-an-app) - 3 comments
  - [What is paycor?](https://www.g2.com/discussions/what-is-paycor) - 4 comments

- [View Paycor pricing details and edition comparison](https://www.g2.com/products/paycor/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+08%3A40%3A40+-0500&secure%5Bsession_id%5D=b284fbe7-909f-4a61-9ebc-d79ef9b6edeb&secure%5Btoken%5D=1532d50d04af2ea608ce272557a37c58ccfbb52753a171e16f9669330b979f56&format=llm_user)
## Paycor Integrations
  - [Data Studio](https://www.g2.com/products/data-studio/reviews)
  - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews)
  - [Entrata](https://www.g2.com/products/entrata/reviews)
  - [Fidelity](https://www.g2.com/products/fidelity/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Gusto 401(k)](https://www.g2.com/products/gusto-401-k/reviews)
  - [Human Interest](https://www.g2.com/products/human-interest/reviews)
  - [Indeed Apply](https://www.g2.com/products/indeed-apply/reviews)
  - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews)
  - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews)
  - [Litmos](https://www.g2.com/products/litmos/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Mitratech AssureHire](https://www.g2.com/products/mitratech-assurehire/reviews)
  - [Mitratech Hire](https://www.g2.com/products/mitratech-hire/reviews)
  - [Net@Suite](https://www.g2.com/products/net-suite/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OnShift](https://www.g2.com/products/onshift/reviews)
  - [QsrSoft](https://www.g2.com/products/qsrsoft-qsrsoft/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Terryberry](https://www.g2.com/products/terryberry/reviews)
  - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews)
  - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## Paycor Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access
- Timesheet Management
- Payroll Management
- Performance Management
- Recruitment Management
- Compliance Management
- Deduction Management
- Training Management
- Employee Management
- Compensation Management
- HR Management
- Workflow Management
- Attendance Management
- Retirement Plan Management
- Provider Management
- Online Benefits Enrollment
- Employee Portal

**Automation**
- Process Automation

**Logistics**
- Integration
- Analytics
- Data Import/Export
- Upload
- Employee Directory
- Social Media Integration

**Basics**
- Interoperability
- Performance
- Reporting
- Ad hoc Reporting

**Platform Basics**
- Interoperability
- Performance
- Internationalization
- Security

**Platform Basics**
- Interoperability
- Performance
- Reporting
- Real-Time Reporting

**Platform Basics**
- Interoperability
- Performance
- Portal

**Platform Basics**
- Interoperability
- Performance
- Self-service
- Automation

**Platform Basics**
- Interoperability
- Performance

**Training & eLearning**
- Content Delivery and Tracking
- Manager Portals
- Content Storage and Management
- Interactive Content
- Skills Tracking
- Progress Tracking
- Course Management
- Contact Management
- eCommerce Management
- Learning Management
- Assignment Management
- Assessment Management
- Learner Portal
- Content Library

**Platform Functionality**
- Job Posting
- Interview Scheduling
- Applicant Tracking

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Cycle Tracking
- Ongoing Performance Tracking
- Applicant Tracking

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Generative AI**
- AI Text Generation
- Generative AI

**Resource Planning - Workforce Planning**
- Reconciliation
- Headcount Planning
- Reporting
- Expense Planning

**Platform - Compensation Planning**
- Compensation Budgeting
- Merit Cycle Planning
- Pay Transparency
- Automated Compliance
- Reward Structuring
- Compensation History
- Succession Planning
- Salary Planning

**Recruitment Platform - Recruitment Platforms**
- User Permissions
- Sourcing
- Interviews
- Dashboard
- Internationalization & Locationalization
- Customization
- Activity Dashboard

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding

**Additional Functionality**
- Asynchronous Learning
- AI Copilot
- Activity Dashboard
- Training Companies
- Customizable Reports
- Self-paced Learning
- Gamification
- Multi-Language
- Skills Assessment
- Modeling & Simulation
- Academic/Education
- Third-Party Integrations
- Customizable Branding
- Tests/Assessments
- Training Administration
- Social Learning
- Surveys & Feedback
- Blended Learning
- Virtual Classroom
- SCORM Compliance
- Mobile Learning
- Generative AI
- Built-in LMS
- Built-in Course Authoring
- Learning Paths/Tracks
- API
- Synchronous Learning
- Certification & Licensing
- Single Sign On
- Reminders
- Corporate/Business
- Reporting/Analytics

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Sourcing**
- Candidate Search
- Career Page Configuration
- Candidate Sourcing
- Job Posting
- Candidate Sourcing Metrics
- Boolean Search
- Resume Search

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Editing & Design**
- Drag-and-Drop
- Update
- Customize
- Details
- Restructure

**Content**
- Automation
- Content Creation
- Distribution Features

**Platform Functionality**
- Customizability
- Mobility

**Platform Data**
- Platform Search
- Visualization
- Data Visualization

**Platform Performance**
- Reporting
- Application Monitoring

**Platform Data**
- Platform Search
- Dashboard
- Alerts and Notifications
- Analytics

**Platform Content**
- Automation
- Reminders
- Email Template
- Booking
- Rescheduling

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Platform Content**
- Enrollment Planning
- Dashboard
- Education
- Benefits Record Management

**Platform Basics**
- Interoperability
- Performance
- Integrations
- Internal Chat Integration

**Platform Content **
- Employee Tracking
- Employee Development
- Career Development
- Progress Tracking

**Goals**
- Goal Setting/Tracking
- Company Goals And OKRs

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Generative AI**
- AI Text Summarization
- Generative AI

**Human Resources - Workforce Planning**
- Integrations & APIs
- Compensation Bands
- Org Chart
- Recruitment Workflows

**Additional Features - Compensation Planning**
- Reporting Capabilities
- Workflow Automation
- Integrations

**Recruitment AI - Recruitment Platforms**
- Candidate Matching
- Gen AI in Talent Acquisition
- Engagement

**Agentic AI - Recruiting Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Approval Process Control
- Duplicate Detection
- AI Copilot
- Customizable Reports
- Role-Based Permissions
- Employee Onboarding
- Alerts/Notifications
- Data Import/Export
- Reminders
- Customizable Templates
- Compensation Statements
- Goal Setting/Tracking
- Automated Receipt Matching
- Organizational Charting
- Market Data Analysis
- Employee Reward Programs
- Employee Portal
- Compensation Plan Modeling
- Employee Database
- Audit Trail

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Additional Functionality**
- Billing & Invoicing
- CRM
- Resume Database
- Talent Pool
- Alerts/Notifications
- AI Copilot
- Email Marketing
- Searchable Database
- Reminders
- GDPR Compliance
- Customizable Branding
- Customizable Templates
- Job Board
- Data Import/Export
- Recruiting Firms
- Reference Checking
- Social Recruiting
- Internal HR
- Job Requisition
- Collaboration Tools
- Background Screening

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building
- Application Management
- Candidate Management
- Task Management
- Pipeline Management
- Calendar Management
- Workflow Management
- Communication Management
- Compliance Tracking
- Approval Workflow
- Application Management
- Job Management

**Platform Additional Functionality**
- Self-Service Portal
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Course Delivery**
- Learning Paths/Tracks
- Communication & Notifications
- Assignment Scheduling
- Self-paced Learning
- Mobile Learning
- Blended Learning
- Social Learning
- Synchronous Learning
- Extended Enterprise Learning
- Asynchronous Learning

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Logistics**
- Integrations & APIs
- User, Role and Access Management

**Platform Data**
- Reporting
- Alerts and Notifications
- Platform Search
- Visualization
- Real-Time Notifications

**Platform Content**
- Automation
- Content Creation
- Content Library
- Dashboard Creation

**Platform Functionality**
- Document management
- Requalification
- Compliance
- Bid Management
- Calendar Management
- Invoice Management
- Work Order Management
- Supplier Management
- Inventory Management
- Task Management
- Compliance Management
- Contractor Management
- Proposal Management
- Safety Management
- Communication Management
- Contract/License Management
- Job Management
- Timesheet Management
- Lead Management
- Template Management
- Procurement Management
- Subcontractor Management
- Workflow Management
- Purchase Order Management

**Platform Functionality**
- Dashboard
- Talent Management
- Diversity
- Add-on
- Talent Acquisition
- Proctoring
- Assessments
- Assessment Management
- Employee Management
- Email Management
- Recruitment Management
- Compliance Management
- Training Management
- HR Management
- Compensation Management
- Competency Management
- Workflow Management
- Performance Management
- Mentoring Program Management
- Interview Management

**Platform Performance**
- Reporting
- Monitoring

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Customizable Templates

**Platform Additional Functionality**
- Mobility
- Regulatory Compliance
- Third-Party Carrier Integration

**Platform Content**
- Digital Strategy
- Candidate Relationship Management
- Employer Branding
- Social Recruiting
- Job Management
- Employee Referral Management
- Campaign Management
- Interview Management
- Email Management
- Recruitment Management
- Content Management
- Calendar Management
- Job Application Management
- Customizable Branding

**Platform Additional Functionality **
- Dashboard
- Mobility
- Messaging
- Task Management
- Payment
- Portal
- Integrations
- Internal Talent Mobility
- Employee Portal
- Learning Management
- Talent Management
- Meeting Management
- Training Management
- Goal Management
- Forms Management
- Performance Management
- Employee Management
- Feedback Management
- Performance Review Management
- Recruitment Management

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise
- Surveys & Feedback
- 360 Degree Feedback

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Generative AI**
- AI Text-to-Image
- AI Text Generation
- AI Image-to-Text
- Generative AI

**Agentic AI - Org Chart**
- Cross-system Integration
- Proactive Assistance

**Additional Functionality**
- ACA Reporting
- Real-Time Reporting
- Vacation/Leave Tracking
- HIPAA Compliant
- Reminders
- Leave Tracking
- COBRA Administration
- AI Copilot
- Data Import/Export
- Reporting & Statistics
- Employee Database
- Time Off Requests
- Employee Benefits Administration
- Configurable Workflow
- Sick Leave Tracking
- Life Insurance Administration
- Health Insurance Administration
- Benefits Administration Outsourcing
- Disability Insurance Administration
- Attendance Tracking
- Applicant Tracking
- Customizable Reports
- FMLA Administration
- Document Storage
- Employee Onboarding
- HSA/FSA Administration
- Reporting/Analytics

**Additional Functionality**
- Mind Maps
- Version Control
- Calendar Management
- Time Off Requests
- Template Management
- Self Service Portal
- Templates
- Real-Time Data
- Smart Chart Legend
- AI Copilot
- Document Management
- Design Management
- SSL Security
- Feedback Management
- Applicant Tracking
- Succession Planning
- Real-Time Notifications
- API
- Customizable Templates
- Access Controls/Permissions
- Document Storage
- Generative AI
- Data Visualization
- Workflow Management
- Employee Profiles
- Organizational Charting
- Interactive Elements
- Reporting & Statistics
- Pulse Surveys
- Employee Database
- HR Management
- Commenting/Notes
- Customization
- Publishing/Sharing
- Employee Onboarding
- Task Management
- Brainstorming
- Single Sign On
- Collaboration Tools
- Customizable Fields
- Training Management
- Customizable Reports
- Charting
- Contact Management
- Surveys & Feedback
- Employee Photos
- Employee Management
- Org Chart Creation

**Additional Functionality**
- Internal Meetings
- AI Copilot
- Individual Development Plans
- Employee Database
- Self Assessment
- Reporting & Statistics
- Alerts/Notifications
- Analytics
- Customizable Forms
- Skills Assessment
- Generative AI
- API

**Additional Functionality**
- Customizable Branding
- Workflow Management
- Third-Party Integrations
- Document Storage
- Surveys & Feedback
- Benefits Management
- Access Controls/Permissions
- Payroll Management
- Compensation Plan Modeling
- 360 Degree Feedback
- Email Templates
- Employee Profiles
- Attendance Tracking
- Real-Time Analytics
- Performance Management
- AI Copilot
- Employee Database
- Real-Time Reporting
- Turnover Tracking
- Document Management
- Organizational Charting
- Trend Analysis
- Employee Management
- Talent Management
- Employee Self Service
- Employee Portal
- Employee Onboarding
- Compensation Management
- Alerts/Notifications
- Data Visualization
- Performance Appraisal
- Task Management
- Ad hoc Reporting
- Reporting & Statistics
- Data Import/Export
- Secure Data Storage
- Self Service Portal
- Feedback Management
- Recruitment Management
- API
- HR Metrics Library
- Vacation/Leave Tracking
- Succession Planning
- Predictive Modeling
- Customizable Reports
- Applicant Tracking
- Training Management
- Survey/Poll Management
- Leave Tracking

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Access Controls/Permissions
- Third-Party Integrations
- HR Management
- Timesheet Management
- Leave Tracking
- Team Calendars
- Reporting & Statistics
- Vacation/Leave Tracking
- Real-Time Data
- Document Storage
- Workflow Management
- Attendance Management
- Payroll Management
- Calendar Management
- Activity Dashboard
- Employee Management
- Employee Profiles
- Absence Management
- Time Off Requests
- Performance Management
- Approval Workflow
- Time Off Management
- Customizable Reports
- Leave Policy Management
- Compliance Management

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 
- SCORM Compliance

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration
- Third-Party Integrations

**Platform Additional Functionality**
- Onboarding
- Pre-qualifiation
- Onsite Monitoring
- Subcontractor Monitoring

**Platform Additional Functionality**
- Job Posting
- Applicant Tracking
- Unbiased Sourcing
- Job Description Management
- Goal Setting/Tracking

**Recruiting and Onboarding**
- Job Posting

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal
- Employee Portal
- Surveys & Feedback
- Peer-to-Peer Recognition

**Platform Performance**
- Reporting
- Monitoring

**Platform Performance**
- Marketing Automation
- File Sharing
- Reporting

**Data**
- Dashboards And Reports
- Historical Data
- Customizable Reports
- Real-Time Data

**Agentic AI - Recruitment Platforms**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Additional Functionality**
- Real-Time Reporting
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Additional Functionality**
- Billing & Invoicing
- CRM
- Resume Database
- Talent Pool
- Alerts/Notifications
- AI Copilot
- Email Marketing
- Searchable Database
- Reminders
- GDPR Compliance
- Customizable Branding
- Customizable Templates
- Job Board
- Data Import/Export
- Recruiting Firms
- Reference Checking
- Social Recruiting
- Internal HR
- Job Requisition
- Collaboration Tools
- Background Screening

**Additional Functionality**
- Surveys & Feedback
- Benchmarking
- Microlearning
- Implicit Bias Elimination
- Employee Engagement
- Employee Resource Groups
- GDPR Compliance
- Employee Database
- AI Copilot
- AI/Machine Learning
- Diversity Recruiting
- Customizable Templates
- Data Collection
- Collaboration Tools
- Customizable Branding
- DEI Assessment
- Customizable Reports
- Career Development
- Trend Analysis
- Generative AI
- Unified Communications
- Candidate Profiles
- Reporting/Analytics

**Additional Functionality**
- Customizable Reports
- Succession Planning
- Data Import/Export
- 360 Degree Feedback
- Single Sign On
- Customizable Templates
- SSL Security
- Job Scoring
- AI Copilot
- Customizable Forms
- Individual Development Plans
- Customizable Branding
- For Job Analysts
- Benchmarking
- Skills Assessment
- Talent Acquisition
- Generative AI
- Multi-Language
- Document Templates
- Job Comparison
- Reporting & Statistics
- Access Controls/Permissions
- Status Tracking
- Factor-based Evaluation
- Electronic Signature
- Match & Merge
- Secure Data Storage

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**LMS Marketplace**
- Course Marketplace

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Platform Additional Functionality**
- Dashboard
- Mobility

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization
- Generative AI

**Agentic AI - Performance Management**
- Succession Planning
- Multi-step Planning
- Natural Language Interaction

**Agentic AI - Talent Intelligence**
- Multi-step Planning
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

**Additional Functionality**
- Estimating
- Budgeting/Forecasting
- Team Collaboration
- Scheduling
- Accounting
- CRM
- AI Copilot
- Real-Time Updates
- Electronic Signature
- Real-Time Notifications
- Task Scheduling
- Multiple Projects
- Contractor Database
- Qualification Tracking
- Project Tracking
- Third-Party Integrations
- Mobile App
- Reporting & Statistics
- Billing & Invoicing
- Job Costing
- Time & Expense Tracking
- Equipment Tracking
- Approval Process Control
- Customizable Forms
- Time Tracking
- Customizable Reports
- Project Time Tracking
- Activity Dashboard
- Reporting/Analytics
- API
- Cost Estimating
- Alerts/Notifications

**Additional Functionality**
- Employee Portal
- Performance Metrics
- Self Service Portal
- Customizable Templates
- Generative AI
- Employee Management
- Employee Profiles
- Reporting & Statistics
- AI Copilot
- Alerts/Notifications
- Weighted Performance Measures
- Third-Party Integrations
- Peer Appraisals
- Personalization and Recommendation
- Compensation Management
- Performance Appraisal
- Individual Development Plans
- Self Assessment
- Skills Assessment
- Performance Review Management
- Document Management
- Workflow Management
- Training Management
- Employee Database
- Approval Process Control
- AI Summarization
- Competency Management
- API
- Employee Recognition
- Onboarding
- Career Development
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development
- Workflow Automation

**Additional Functionality**
- Email Templates
- Background Screening
- Chatbot
- Talent Acquisition
- Generative AI
- Job Board
- Campaign Analytics
- Data Import/Export
- Careers Page
- Reporting/Analytics
- Applicant Tracking
- SMS Messaging
- Built-in ATS
- Skills Assessment
- Multi-Channel Marketing
- Reporting & Statistics
- CRM
- Internal HR
- Customizable Reports
- Email Marketing
- Employee Onboarding
- Resume Parsing
- AI Copilot

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Interface**
- Multilingual

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot
- Generative AI

**Additional Functionality**
- Self Service Portal
- Data Import/Export
- Question Library
- Customizable Templates
- Reminders
- Recruiting Firms
- Talent Pool
- AI Copilot
- Scoring
- Candidate Profiles
- Job Board
- Internal HR
- Reference Checking
- Careers Page
- Resume Storage
- Customizable Branding
- Collaboration Tools
- Tagging
- Alerts/Notifications
- Matching Engine
- Search/Filter
- Social Recruiting
- Onboarding
- Reporting & Statistics
- For Small Businesses
- Background Screening
- Commenting/Notes
- Billing & Invoicing
- CRM
- Resume Database
- Email Marketing
- Searchable Database
- GDPR Compliance
- Job Requisition

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries
- Compliance Tracking
- Course Tracking
- Progress Tracking
- eCommerce Management
- Knowledge Base Management
- Course Management
- Assessment Management
- Training Management
- Feedback Management
- User Management
- Learner Portal

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- Generative AI

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- AI Copilot
- Built-in Course Authoring
- Reminders
- Academic/Education
- eLearning Companies
- Virtual Classroom
- Offline Access
- Personalization and Recommendation
- Video Conferencing
- Certification & Licensing
- Single Sign On
- API
- Progress Reports
- Access Controls/Permissions
- Collaboration Tools
- Customizable Branding
- Discussions/Forums
- Enrollment Confirmation
- Customizable Reports
- Activity Dashboard
- Third-Party Integrations
- Gradebook
- Corporate/Business
- Workflow Automation

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication
- Budgeting/Forecasting
- Automated Scheduling
- Employee Scheduling
- Time Off Management
- Workflow Management
- Timesheet Management
- Recruitment Management
- Performance Management
- Payroll Management
- Attendance Management
- Calendar Management
- Employee Management
- Compliance Management
- Compliance Tracking
- Activity Tracking
- Sick Leave Tracking
- Vacation/Leave Tracking
- Skills Tracking
- Variable Workforce
- Reporting/Analytics

**Additional Functionality**
- Real-Time Reporting
- Shift Swapping
- AI Copilot
- Real-Time Notifications
- Reminders
- Self Service Portal
- Employee Database
- Time Off Requests
- Approval Process Control
- Performance Metrics
- Employee Onboarding
- Document Storage
- Real-Time Data
- Data Import/Export
- Time & Attendance
- Drag & Drop
- Clock In/Out
- Customizable Reports
- Generative AI

## Top Paycor Alternatives
  - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,710 reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,660 reviews)
  - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews)