Easy to use, all ways accessible, accurate. Review collected by and hosted on G2.com.
Response from my teams which may or may not be a responsibility of Paycom. Review collected by and hosted on G2.com.
everyting I need for work and regarding my paycheck all in one spot Review collected by and hosted on G2.com.
The redundancy of punching in and out- it is tedious to "add punch pair." I should be able to "Add punch pair" and enter my time in, time for lunch and time out in ONE step. As it is.. you click on "add punch pair" and you have to enter time in and out and THEN "add punch pair" and do it again with the drop down menu for lunch. If I am back dating my time card this is incredibly TEDIOUS and wasteful as I have to keep clicking on the date I am going back to for time in, time out, and lunch! Everyone complains about it but nothing has changed. Review collected by and hosted on G2.com.
I like how Paycom puts all of my needs in one location, making it very convenient. The AI helper is great because I can ask it anything, and it automatically takes me to where I need to be, which really helps with my questions. When I'm clocking in, the mobile app shows it as the first thing, which makes getting into work very easy. I also appreciate the integrated pay change feature, which shows me the differences in where my pay is and how it's different, including taxes or deductions. The initial setup was incredibly easy, and my company got tools to check on my progress. Review collected by and hosted on G2.com.
Nothing its amazing Review collected by and hosted on G2.com.
Kyle, we're thrilled to hear that Paycom has been a seamless and intuitive solution for you, providing easy access to HR and payroll needs on-the-go. We're glad you're enjoying the flexibility of our software, and we're excited to share that our command-driven AI engine, IWant, is taking this experience to the next level by providing instant answers and empowering users like you to get the most out of our software. Thank you for sharing your positive experience with us!
What I like best about Paycom is its employee-driven, single-platform structure. The self-service model reduces manual payroll intervention, improves data accuracy at the source, and keeps HR, payroll, time, and benefits fully integrated—so I can see payroll impacts and compliance in real time without relying on multiple systems or reconciliation workarounds. Review collected by and hosted on G2.com.
The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often discussed in meetings but not reliably carried through to completion, resulting in unnecessary meetings that do not lead to resolution and requiring significant customer follow-up to move issues forward. Billing transparency is limited, making independent validation and internal governance difficult. There have also been instances where agenda items were promised but not included, pricing meetings were scheduled and then canceled without rescheduling, and administrative penalties (such as late fees tied to timing nuances) were applied in ways that felt disproportionate to the situation.
Cost is also high relative to the functionality we use. For example, we do not utilize Paycom for time and attendance, yet overall pricing remains difficult to justify compared to the value delivered. Taken together, the total cost of the platform does not consistently align with the level of execution, transparency, and support provided. Review collected by and hosted on G2.com.
We appreciate your recognition of Paycom’s employee-driven, single-software design, which delivers real-time visibility, strong data accuracy and reliable payroll processing without the complexity of multiple systems. While your experience doesn’t align with the standard we strive to deliver for our clients, we remain confident in both the strength of our software and the service model supporting it. We welcome the opportunity to work with you directly to address your feedback and invite you to reach out to us at feedback@paycomonline.com.
Paycom is user-friendly for employers and employees alike. Should you need help, a Paycom representative is always a call away, ready to assist you. Review collected by and hosted on G2.com.
The only thing I dislike about Paycom is when they make sweeping changes to the job posting process. This seems to happen every few months with no warning or instructions provided. Review collected by and hosted on G2.com.
It is easy to use and understand. I can log on and view all aspects of my time card, pay, PTO, and the alerts are timely and thorough. I always know when I need to turn in my time, and I always know when I can view my paycheck. Review collected by and hosted on G2.com.
Sometimes it is difficult to enter the time on the timecard from outside devices. Review collected by and hosted on G2.com.
I like the ease of signing in and logging out. I especially like correcting my timesheet and my supervisor approving it on herself end without further information. Review collected by and hosted on G2.com.
Least helpful is the confirmation that my time is accurate. Review collected by and hosted on G2.com.
My favorite aspect of Paycom is the ability to manage the full employee lifecycle in one place. From recruiting and onboarding to payroll, benefits, and terminations, everything connects, which helps with compliance, minimizes errors, and saves a tremendous amount of time. Review collected by and hosted on G2.com.
One challenge with Paycom is that because it’s such a comprehensive system, there can be a steep learning curve for new users. Some processes, like navigating certain reports or updates, can take time to master. That said, once you’re familiar with it, the efficiency gains are significant. Review collected by and hosted on G2.com.
Jessica, we’re glad to hear that Paycom’s single-database software has helped streamline your HR processes, from recruiting to terminations, and reduced errors by eliminating duplicate data entry. By having all your workforce data in one place, you're able to work smarter, not harder, and make data-driven decisions with confidence. Thank you for your 5-star review!
Our Sr. Executive Client Representative consistently goes above and beyond to assist us, and the AI feature is also very useful. Review collected by and hosted on G2.com.
I am highly satisfied with the service and functionality of Paycom. Review collected by and hosted on G2.com.
Thank you for your kind words! We’re glad you’ve had a positive experience with our world-class support and AI-driven tools, like IWant. We appreciate you taking the time to share your feedback and are glad to be exceeding your expectations!
Paycom is easy to use and helps me review my pay stubs, job information, and tax documents all in one place. It's convenient because I can access everything from my phone without having to ask human resources. Review collected by and hosted on G2.com.
Sometimes the application can be a bit confusing when I try to find certain information and it can take time to navigate between the different sections. Review collected by and hosted on G2.com.