I like that everything is available in the Platform. Review collected by and hosted on G2.com.

I dislike the amount of reps we have had to go through. I feel like right when we start moving smoothly, a new rep is assigned and we have to start over. Review collected by and hosted on G2.com.

I love everything about Paycom. I highly recommend them for anyone who is lookking for a good payroll servicing. I use it every day for what I do. It is userfriendly and when I am in need of assistance, I just call paycom and I have a dedicated team of support to assist me. They have good options to run reports and very easy to locate things. Review collected by and hosted on G2.com.

I don't have any dislikes with Paycom, in fact, I highly recommend this system if you are looking for a good payroll processing. They are way better than ADP! Review collected by and hosted on G2.com.

The AI “iWant” feature is helpful. I also like that it lets my company, which works with multiple agencies, handle both timesheets and payroll in a single piece of software. Support has been helpful as well. Review collected by and hosted on G2.com.

Some of the system’s basic functionality can be annoying at times, like having to set up certain custom fields just to override the position part. Review collected by and hosted on G2.com.

I love how user friendly the interface is. It makes keeping up-to-date with everything from paycheck information to scheduling so easy. Review collected by and hosted on G2.com.

The loading times can be a little long since the new update to the mobile app, but overall it looks way better this way. Review collected by and hosted on G2.com.

The system is very user-friendly, and it makes tasks like payroll processing, time tracking, and benefits management much more efficient. I especially appreciate how employees can access and update their own information through the self-service portal, which saves a lot of administrative time. Review collected by and hosted on G2.com.

Honestly, there isn’t anything I dislike about Paycom. Our experience has been very positive overall. The platform is easy to use, reliable, and continues to meet our needs effectively. Any questions we’ve had have been addressed quickly, so we haven’t run into any real issues. Review collected by and hosted on G2.com.

I love how easy Paycom is to use and how there are so many tools inside to help you figure out exactly what you need. I always get great help and support from our Paycom specialist with anything I need. The new AI features help alot with quick fixes and advice. Review collected by and hosted on G2.com.

The only dislike I have is how there are so features missing that would be very helpful within our organization. Review collected by and hosted on G2.com.

I like how user friendly it is and able to.access everything for work from clocking in to checking my pack check and documents from my employer all in one space Review collected by and hosted on G2.com.

Nothing that I dont like, it works great all the way around Review collected by and hosted on G2.com.

everyting I need for work and regarding my paycheck all in one spot Review collected by and hosted on G2.com.

The redundancy of punching in and out- it is tedious to "add punch pair." I should be able to "Add punch pair" and enter my time in, time for lunch and time out in ONE step. As it is.. you click on "add punch pair" and you have to enter time in and out and THEN "add punch pair" and do it again with the drop down menu for lunch. If I am back dating my time card this is incredibly TEDIOUS and wasteful as I have to keep clicking on the date I am going back to for time in, time out, and lunch! Everyone complains about it but nothing has changed. Review collected by and hosted on G2.com.

I like how Paycom puts all of my needs in one location, making it very convenient. The AI helper is great because I can ask it anything, and it automatically takes me to where I need to be, which really helps with my questions. When I'm clocking in, the mobile app shows it as the first thing, which makes getting into work very easy. I also appreciate the integrated pay change feature, which shows me the differences in where my pay is and how it's different, including taxes or deductions. The initial setup was incredibly easy, and my company got tools to check on my progress. Review collected by and hosted on G2.com.

Nothing its amazing Review collected by and hosted on G2.com.

What I like best about Paycom is its employee-driven, single-platform structure. The self-service model reduces manual payroll intervention, improves data accuracy at the source, and keeps HR, payroll, time, and benefits fully integrated—so I can see payroll impacts and compliance in real time without relying on multiple systems or reconciliation workarounds. Review collected by and hosted on G2.com.

The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often discussed in meetings but not reliably carried through to completion, resulting in unnecessary meetings that do not lead to resolution and requiring significant customer follow-up to move issues forward. Billing transparency is limited, making independent validation and internal governance difficult. There have also been instances where agenda items were promised but not included, pricing meetings were scheduled and then canceled without rescheduling, and administrative penalties (such as late fees tied to timing nuances) were applied in ways that felt disproportionate to the situation.

Cost is also high relative to the functionality we use. For example, we do not utilize Paycom for time and attendance, yet overall pricing remains difficult to justify compared to the value delivered. Taken together, the total cost of the platform does not consistently align with the level of execution, transparency, and support provided. Review collected by and hosted on G2.com.