AG
Audrey G.
"So customizable! It is wonderful to have almost all needed HR functions under one roof."
4.5/5
What do you like best about Paycom?

I like that it encompasses so much! I can run background checks, list jobs, have employee management, do payroll, etc, etc. In past jobs I have had almost a dozen different sites I needed to log into depending on what task I was completing. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I would recommend letting users have two tabs open at the same time. I sometimes have one tab open with payroll, one with employee management and one with recruiting all at the same time. I often get logged out or booted out of place when this happens. It would be really helpful to be able to have several sessions open at once. Review collected by and hosted on G2.com.

AN
Verified User in Primary/Secondary Education
"It is a great tool for keeping track of my payroll and learnings"
4.5/5
What do you like best about Paycom?

Easy access and reminders, Instead of juggling multiple systems, Paycom consolidates payroll, HR, time tracking, benefits, and talent management into a single interface. That reduces data duplication and administrative overhead. A key differentiator is its employee self-service model (like Beti®), which allows employees to manage and even verify their own payroll before submission—this can significantly reduce errors and back-and-forth corrections.

From an operational standpoint, the platform’s real-time data synchronization is valuable—changes made in one module (e.g., timekeeping) immediately reflect in payroll and reporting. That tight integration supports compliance and improves data integrity. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Overall, I like Paycom’s comprehensive platform, but one area that can be challenging is the initial learning curve for new users because of all the features available. I see this as an opportunity, though, because with training and support, users can quickly become proficient and take full advantage of the system. Review collected by and hosted on G2.com.

BB
Brandi B.
"It's easy to navigate and use"
4.5/5
What do you like best about Paycom?

What I like best about Paycom is that it brings many HR functions into one system, which makes tasks like timekeeping, payroll, and employee information easier to manage. I also appreciate how user‑friendly the platform is and that it allows employees to access and update their own information, which helps streamline processes and reduce errors. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

One thing I like least about Paycom is that some features can feel less intuitive and may require extra steps to complete simple tasks. At times, system updates or changes to workflows are not always clearly communicated, which can be frustrating. Additionally, the system can feel rigid, with limited flexibility for customization in certain areas. Review collected by and hosted on G2.com.

AN
Verified User in Manufacturing
"Robust HRIS system that takes care of all HR needs for the Company and our Employees!"
5/5
What do you like best about Paycom?

As a user, I like having visibility to everything from my PTO to my check stubs, etc. As an administrative user, this program has saved me countless hours because everything is in one system and we are no longer moving data around everywhere. The other thing that I call out every time a colleague asks me about Paycom is the support. Our support team is top notch! They make sure we know how to optimize the platform and anytime we have an issue, they are just a phone call away. They are super friendly and super helpful! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The billing. A lot of the prices we get quoted are based on number of checks or number of payrolls and while that makes sense for some services and modules, we simply cannot justify it for other services and modules. It would be nice to have other options for some of that stuff and we would utilize more of your services. Review collected by and hosted on G2.com.

BE
Brian E.
Senior Account Consultant
Mid-Market (51-1000 emp.)
"Excellent All-in-One HR and Payroll Solution That Simplifies Everything"
5/5
What do you like best about Paycom?

Paycom has been a game-changer for our HR and payroll processes. The single-database platform means no more double data entry or syncing issues between modules, everything from time tracking and employee self-service to onboarding, benefits administration, and automated payroll just flows seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Nothing comes to mind other than. Occasional Technical Issues Glitches with benefits administration, tax filing/adjustments, arrears, or specific compliance scenarios.

Slow performance with large datasets or frequent minor updates that require repeated training/webinars.

Rare but serious complaints about incorrect reports or payroll/tax handling errors. Review collected by and hosted on G2.com.

AN
Verified User in Government Administration
"Payroll App That Doesn’t Make Me Pull My Hair Out!"
5/5
What do you like best about Paycom?

I’ve used a lot of different HR portals at past jobs, and most of them felt like they were designed in the 90s. Switching to Paycom has been a total game-changer for me as an employee. It’s the first time I actually feel like I’m in control of my own info instead of having to email HR for every little thing.

Everything is Just… Easy (Great UI!)

The Paycom mobile app is super slick. I can clock in, request PTO, and check my benefits in about thirty seconds. The UI is incredibly intuitive—everything is exactly where you’d expect it to be. I didn't even need a manual to figure it out; it’s as easy to use as any social media app on my phone.

I Love the 'What-If' Scenarios

My favorite feature by far is being able to run pay scenarios. Before I decide to put more into my 401(k) or change my tax withholdings, I can actually see exactly how it will affect my take-home pay. It takes the guesswork out of my finances because I can 'preview' my check before the changes are even live. It’s like having a crystal ball for my bank account!

Direct Access to My Own Data

The self-service reporting is also a huge plus. If I need a copy of a past W-2 or want to see a summary of my hours for the month, I can just pull it myself in the app. I don't have to wait three days for a response from the front office. Between that and the Beti® payroll setup, I get to review and approve my own check before it’s even sent, so I know it’s right every single Friday.

Honestly, if you're an employee and your company uses Paycom, consider yourself lucky. It just makes life easier. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I wish it allowed messaging with HR, but that's about it. Review collected by and hosted on G2.com.

AN
Verified User in Medical Practice
"Paycom Helps Employee Services go Smoothly"
4.5/5
What do you like best about Paycom?

I appreciate being able to monitor my wages, PTO, and edit my direct deposits easily. My time card, employee handbook and documents, and PTO values are all in one place. I have used Paycom at a few different companies over the last decade, and it is the best format for time management, benefits, and company documents I have ever used. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I do not know of any downsides at this time. Review collected by and hosted on G2.com.

AN
Verified User in Food Production
Guest users or non-business users of the software, not included in G2 scores.
"Amazing app, has everything you need to know gathered in sections related to what youre looking at"
5/5
What do you like best about Paycom?

The app has all of the information you could possibly need about your paychecks and anything to do with them, and more! And the best part is that its all organized. You're not gunna have a bunch of crap you dont wanna see piled up in one category like they didnt know where else to put it Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The only thing i could think of to consider disliking is that, contrary to what i said in good reguards is that it may be a little "too organized"... meaning some of the things that are in seprate categories or tabs, could be in with another tab Review collected by and hosted on G2.com.

Zachary T.
ZT
Zachary T.
HR Coordinator
Enterprise (> 1000 emp.)
"Clean and Easy to Use, but Change Updates Could Be More Transparent"
3.5/5
What do you like best about Paycom?

Paycom is a clean platform with a good support team. The functionality is easy to use for anyone to use. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

They are not always the most transparent about incoming changes. We can be caught off guard by changes being implemented and only realizing after. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Thank you for sharing your feedback, Zachary. We're glad to hear you find Paycom easy to use and appreciate having HR, payroll and recruiting tools together in one single database. To help clients stay informed about enhancements and upcoming changes, we encourage partnering with your dedicated specialist and taking advantage of client communications, training resources and client webinars designed to help you get the most from our software.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"User-Friendly with Some Customization Hurdles"
4/5
What do you like best about Paycom?

I think the interface of Paycom is pretty user-friendly. I also find the paths in the system to be really helpful, especially when making changes, as they allow us to change a lot of information in one space. This feature has been really helpful for keeping our information and data accurate. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

There's some elements of Paycom that aren't as customizable as we would like them, like performance management where you have to do a pretty robust performance review and we've had to do several workarounds to make that work for us. I wasn't here for the initial setup, but they didn't do a very good job, and we had to fix a lot of things when I onboarded. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Thank you for sharing your experience! We’re glad to hear Paycom’s user-friendly design and innovative tools are helping your organization maintain accurate data while streamlining timekeeping, payroll and benefits administration. We appreciate your feedback and thank you for taking the time to leave a review.