Lora M.
LM
Lora M.
"Consistent, swift improvements"
4.5/5
What do you like best about Paycom?

Far more user friendly than other systems I've used. Feedback from users seems to be taken seriously and system improvements are frequent and beneficial. Client support is responsive and friendly. The new landing page looks great and is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Email alerts don't usually have links to take me directly to the thing that needs attention. Sometimes the alerts are regarding something I'm unfamiliar with, and it would be helpful for there to be more information about where I'm supposed to find the issue that needs to be resolved. Sometimes the language isn't specific enough: a pop up will say an action is blocked because the status is incorrect, but the field labeled "status" is definitely correct, and it takes a bunch of trial and error to figure out what "status" caused the problem. I would love it if the label of the fields was exactly the same word or language used in every area where that information is used. There's variation from employee forms to reporting and it makes it harder to learn the system. It would be nice if employee birthdate was in the "demographics" form. Review collected by and hosted on G2.com.

Nakeithia B.
NB
Nakeithia B.
"Why Paycom is my favorite way to get paid"
5/5
What do you like best about Paycom?

Paycom makes it easy to view my paychecks, tax documents, and work information all in one place. I like being able to quickly check my hours, earnings, and direct deposit details without having to contact payroll. The mobile app is convenient and helps me stay organized while working freelance and event-based jobs with Rhino Staging. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The app can sometimes be confusing to navigate, especially when trying to find specific payroll or employment information. Notifications are not always clear, and some features take multiple steps to access. It would also be helpful to have more detailed explanations for pay and deduction information so employees can understand their earnings more easily. Review collected by and hosted on G2.com.

AD
Angela D.
Chief Administrative Officer
Mid-Market (51-1000 emp.)
"Fully Integrated HR Workflow, with Room to Improve Integrations and Support"
3.5/5
What do you like best about Paycom?

We have a small HR and Payroll team. The best thing about Paycom is that our workflow is fully integrated within the system. We do not have to go to multiple places to make employee updates. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

We have had challenges with other system integrations in the past. From a customer service standpoint, sometimes response times lag. For the Tax Center, it would also be helpful at times to receive a personal response rather than a canned system message. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Thank you for sharing your experience! It's great to hear that Paycom has been easy to use, bringing your HR and payroll tasks together in one place. Our single‑database approach is built to keep everything connected, so it’s great to see the updates and ongoing innovations continue to add value for your team.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"All-in-One Paycom Platform with Dedicated Support That Streamlines Our Workflow"
4.5/5
What do you like best about Paycom?

I like that Paycom builds everything and we don't have to integrate several different systems. I also love the customer service model and having a dedicated specialist is very helpful. Paycom does everything we need it to from onboarding to automating communications to our team. it's improved our workflow by having all the data flow together in one system. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

While paycom does everything we need it to, there are a few workaround we have in place. however, this is mainly due to our organizations set up and not the fault of paycom. my only critique would be that I wish it was slightly more customizable in terms of grouping employees in teams. we have sales teams and have had to create ways to see time off as a team. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Thank you for sharing your positive experience! It’s great to hear Paycom is helping your team keep everything connected in one place and streamline workflows without relying on multiple systems. We’re glad your dedicated specialist and built-in tools across onboarding and performance are making an impact and helping save time along the way.

Bhush D.
BD
Bhush D.
"Easy to Use HR and Payroll Platform"
4.5/5
What do you like best about Paycom?

What I like best about Paycom is that it provides a single, easy-to-use platform for managing payroll, benefits, PTO requests, and employee information. The interface is intuitive, making it simple to access pay stubs, update personal information, and track time-off balances. Having everything centralized saves time and makes routine HR tasks much more convenient. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

At times, it can take a few extra clicks to locate specific information, and some features could be more intuitive. Occasionally, pages may load slowly, but overall the platform works well and meets my needs. Review collected by and hosted on G2.com.

AN
Verified User in Consulting
"Great experience"
5/5
What do you like best about Paycom?

Paycom is helpful because it keeps payroll, scheduling, timekeeping, PTO, onboarding, and HR tasks all in one system, which makes managing employees more organized and efficient. One of the strongest features is employee self-service, allowing staff to clock in and out, request time off, and review payroll information directly from the app, reducing administrative work and payroll errors. The platform also provides strong compliance and overtime tracking tools, which can help managers monitor attendance, missed punches, and scheduling inconsistencies more easily. Although the system can sometimes feel overwhelming due to the number of features and settings, it works well when HR and management maintain consistent scheduling and proper system setup. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

One downside of Paycom is that some features can be difficult to navigate and confusing at times. Review collected by and hosted on G2.com.

Jermaine B.
JB
Jermaine B.
Guest users or non-business users of the software, not included in G2 scores.
"Easy to use and keeps everything organized"
5/5
What do you like best about Paycom?

What I like best about Paycom is how easy it is to access everything in one app. I can quickly check my schedule, pay stubs, tax information, and time-off requests without needing extra help. It keeps work information organized and saves time, especially when I need to clock in or review my hours. The app is simple to use and makes managing work tasks more convenient. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

One downside of Paycom is that the app can sometimes load slowly or glitch during busy times. Some features also take a few extra steps to find, especially for new users learning the system. Notifications can occasionally be delayed, which may cause confusion with schedule updates or time requests. Review collected by and hosted on G2.com.

AN
Verified User in Mechanical or Industrial Engineering
Business partner of the seller or seller's competitor, not included in G2 scores.
"I have enjoyed using Paycom, for clocking in, checking my payment status, and viewing my hours."
4.5/5
What do you like best about Paycom?

I enjoy the easy access online through my computer, so that way I don't have go and clock in each day at one of the machines, but can do it easily from my office. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Something I wish was a little easier was the viewing options on my phone, I say this because going from the nice access on my computer, to having to find everything again on my phone was kind of a pain. Review collected by and hosted on G2.com.

Britney L.
BL
Britney L.
Senior Marketing Manager
Mid-Market (51-1000 emp.)
"Paycom’s Mobile App and Beti Make GPS More Efficient"
5/5
What do you like best about Paycom?

Paycom has helped GPS operate much more efficiently as a company. My favorite features are the mobile app and the Beti feature, which I use anytime I have a quick question. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I just wish I knew more about all of its features. I’m excited to work with David to learn Mycom better and to further implement it within GPS and across my team. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Thank you for sharing your 5-star experience, Britney! We're glad the Paycom mobile app, Beti®, and Employee Self-Service® are helping support your organization's growth. It's also great to hear you're working closely with your dedicated specialist to explore additional Paycom capabilities and get the most value from our software.

AN
Verified User in Professional Training & Coaching
Guest users or non-business users of the software, not included in G2 scores.
"Informative, easy to use, knowledgeable"
5/5
What do you like best about Paycom?

I love that im able to keep track of my exact hours/pay. I can log on n it'll tell me how much ive made up until present moment. Able to manage where my $$ gets deposited Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I have yet to find anything I dont like! Its been the best, insightful and is more than I even knew I needed or wanted in an app. Review collected by and hosted on G2.com.