I like being able to access Paycom easily from my mobile device and handle problems efficiently when needed. Paycom has a very intuitive system that is easy to use. The app offers me to use Paycom as a manager on my phone, so if I am not by my computer, I can still reach out to employees and make sure questions are answered. Additionally, the experience with Paycom has been great because we have a designated team for implementation and then get transferred to a full-time team. The Paycom employees are stellar, and we always receive help in a timely manner to complete tasks. Review collected by and hosted on G2.com.

The system is intuitive after some experience, but at first it can seem like a lot of information and categories while navigating the website the first few times. Review collected by and hosted on G2.com.

I like how easy it is to navigate Paycom. Review collected by and hosted on G2.com.

I dislike the color is now a tad greener than before... The Timecard Search function is more complicated. Review collected by and hosted on G2.com.

Support from representatives. They assist with any questions the same day. Review collected by and hosted on G2.com.

Integrations. Previosly we used ADP and not all of our information transferred smoothly. Review collected by and hosted on G2.com.

I have access to Payroll if I have a question. Most features like time card & approving your pay period is just a click of the button. Nothing overly complicated just simple clicks. I like how each section is broken into tabs and sub columns. Review collected by and hosted on G2.com.

There is nothing that I dislike at the moment. Review collected by and hosted on G2.com.

Great interface

User friendly

Great to go over the application Review collected by and hosted on G2.com.

Nothing

All is good and very well designed app Review collected by and hosted on G2.com.

I like that everything I need, whether it is benefits information, tax documents, my current pay rate, past pay stubs, and training, are all in one place. I also like that there is an app. Review collected by and hosted on G2.com.

I would like to be able to pick my own color scheme. Review collected by and hosted on G2.com.

The name, its good name, but that's abour it. Review collected by and hosted on G2.com.

Title: One of the Most Overengineered and Costly Payroll Platforms We’ve Used

Paycom turned what should be a straightforward payroll process into a time-consuming, expensive, and frustrating experience. The platform is unnecessarily complex, unintuitive, and clearly built around Paycom’s internal structure rather than customer efficiency.

Instead of saving time or reducing cost, Paycom significantly increased both. Routine payroll tasks required excessive steps, constant oversight, and avoidable administrative effort. What was positioned as a modern, all-in-one solution functioned more like a system that demands full-time attention just to keep payroll running correctly.

Pricing was quoted based on a weekly payroll assumption, yet the agreement itself does not clearly restrict payroll frequency. Despite this, any attempt to reduce cost or simplify operations exposed how rigid and inefficient the system truly is. The effort required to make basic operational adjustments was disproportionate and unreasonable.

The contrast became obvious immediately after switching to another payroll provider with comparable features. Payroll that previously took unnecessary time, effort, and explanation became simple, fast, and intuitive — highlighting just how overcomplicated Paycom is by design.

Paycom may be tolerable for very large organizations with dedicated payroll teams and high tolerance for complexity. For companies seeking clarity, efficiency, and cost control, this platform delivered the opposite and proved to be a costly mistake. Review collected by and hosted on G2.com.

Paycom has really streamlined my companies payroll and tax system! It has been very easy to transparently see how my paycheck is broken down and I enjoy their informative lessons they also have available! Review collected by and hosted on G2.com.

The only thing I dislike about Paycom is that I cannot delete a previous years state tax set up -- I moved from one state to another and I still see the previous state in my tax section. Review collected by and hosted on G2.com.

I like the Payroll feature, and I like the way the onboarding works. Review collected by and hosted on G2.com.

Some of the features, especially in the Talent Acquisition section, are convoluted. There are sections of paycom from employee and applicant that should be able to link to one another and they do not. Review collected by and hosted on G2.com.

Website layout and customer service when replying to issues. Review collected by and hosted on G2.com.

Reporting - feels like we are limited to specific reports. Review collected by and hosted on G2.com.