The features, the very intuitive layout, and the ease of use make it a true all-in-one system.It performs with out any lags or delays. The pricing is comparable, although some features are expensive add ons, the implementation and onboarding was smooth with some delays but nothing major. The integrations with systems like Jira/ salesforce needed to much work not leading to fruition. The new iwant (ai) makes finding things a lot easier. Review collected by and hosted on G2.com.

There are a lot of dependencies within the system. If it’s set up correctly, it works well, but it also feels like some parts could be simplified. Review collected by and hosted on G2.com.

easy to navigate- and enter what I need. Also easy to check vacation time, sick leave...paycheck stubs Review collected by and hosted on G2.com.

I have 2 accounts one for me personally and one for my employees- Have to log in twice- Guess it is for security but a bit annoying when I'm in a hurry. Review collected by and hosted on G2.com.

I like that Paycom is very user friendly, it is easy to clock in, to change direct deposit information, approve payroll, access time card, complete training, and every option is easy to access. In my opinion, it is one of the best systems I've ever used. Review collected by and hosted on G2.com.

So far, I haven't found anything I dislike. Review collected by and hosted on G2.com.

I like being able to access Paycom easily from my mobile device and handle problems efficiently when needed. Paycom has a very intuitive system that is easy to use. The app offers me to use Paycom as a manager on my phone, so if I am not by my computer, I can still reach out to employees and make sure questions are answered. Additionally, the experience with Paycom has been great because we have a designated team for implementation and then get transferred to a full-time team. The Paycom employees are stellar, and we always receive help in a timely manner to complete tasks. Review collected by and hosted on G2.com.

The system is intuitive after some experience, but at first it can seem like a lot of information and categories while navigating the website the first few times. Review collected by and hosted on G2.com.

I like how easy it is to navigate Paycom. Review collected by and hosted on G2.com.

I dislike the color is now a tad greener than before... The Timecard Search function is more complicated. Review collected by and hosted on G2.com.

Support from representatives. They assist with any questions the same day. Review collected by and hosted on G2.com.

Integrations. Previosly we used ADP and not all of our information transferred smoothly. Review collected by and hosted on G2.com.

I have access to Payroll if I have a question. Most features like time card & approving your pay period is just a click of the button. Nothing overly complicated just simple clicks. I like how each section is broken into tabs and sub columns. Review collected by and hosted on G2.com.

There is nothing that I dislike at the moment. Review collected by and hosted on G2.com.

Great interface

User friendly

Great to go over the application Review collected by and hosted on G2.com.

Nothing

All is good and very well designed app Review collected by and hosted on G2.com.

I like that everything I need, whether it is benefits information, tax documents, my current pay rate, past pay stubs, and training, are all in one place. I also like that there is an app. Review collected by and hosted on G2.com.

I would like to be able to pick my own color scheme. Review collected by and hosted on G2.com.

The name, its good name, but that's abour it. Review collected by and hosted on G2.com.

Title: One of the Most Overengineered and Costly Payroll Platforms We’ve Used

Paycom turned what should be a straightforward payroll process into a time-consuming, expensive, and frustrating experience. The platform is unnecessarily complex, unintuitive, and clearly built around Paycom’s internal structure rather than customer efficiency.

Instead of saving time or reducing cost, Paycom significantly increased both. Routine payroll tasks required excessive steps, constant oversight, and avoidable administrative effort. What was positioned as a modern, all-in-one solution functioned more like a system that demands full-time attention just to keep payroll running correctly.

Pricing was quoted based on a weekly payroll assumption, yet the agreement itself does not clearly restrict payroll frequency. Despite this, any attempt to reduce cost or simplify operations exposed how rigid and inefficient the system truly is. The effort required to make basic operational adjustments was disproportionate and unreasonable.

The contrast became obvious immediately after switching to another payroll provider with comparable features. Payroll that previously took unnecessary time, effort, and explanation became simple, fast, and intuitive — highlighting just how overcomplicated Paycom is by design.

Paycom may be tolerable for very large organizations with dedicated payroll teams and high tolerance for complexity. For companies seeking clarity, efficiency, and cost control, this platform delivered the opposite and proved to be a costly mistake. Review collected by and hosted on G2.com.