--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.6 review_count: 6918 scale: '5' date_modified: '2026-08-14' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 6,918 ## About Paycom Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. (395 reviews) - Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. (276 reviews) - Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. (252 reviews) - Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. (242 reviews) - Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. (107 reviews) - Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. (103 reviews) - Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. (103 reviews) - Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. (99 reviews) - Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. System with Inadequate Functionality and Support **Rating:** 0.0/5.0 stars **Reviewed by:** Kimberly S. | Senior Director of People & Culture, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Paycom?** Nothing **What do you dislike about Paycom?** I'm really frustrated with Paycom because it creates more problems than it solves. The system is buggy and things break randomly, so I'm always dealing with unexpected issues when staff come to me with problems. For instance, changes in employee profiles aren't automatically updated as you'd expect, leading to tons of extra work like manual corrections and internal audits. There's no test environment either, and it feels like features that could be really helpful are added too late. Plus, their support isn't great. I feel like we're paying a lot just to be part of their user experience team. It also doesn't integrate with any other tools, which is another big downside. Setting it up was a nightmare, especially since Paycom doesn't offer any on-site support to help you understand the system. Overall, I wouldn't recommend it to anyone. **What problems is Paycom solving and how is that benefiting you?** Honestly, Paycom creates problems for me. It leads to random issues that I only discover when they occur, causing additional work like audits and communication with vendors. I spend a lot of time fixing issues and addressing staff concerns due to system inaccuracies. **Official Response from Alexis Correa:** > At Paycom, we're dedicated to setting our clients up for success and hold our software and our team to a high standard, including offering on-site support. We're disappointed this wasn't your experience and would appreciate the opportunity to learn more. We invite you to share your feedback at feedback@paycomonline.com. ### 2. Technology twenty years behind the times **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Paycom?** Paycom has made timeclock and payroll processing more straightforward for us, and given our employees easier access to related documentation. **What do you dislike about Paycom?** Nearly everything else about the system is patently awful. We are a lean team and are in this tool every day, and we still cannot get it to work for our needs, which Paycom has been unresponsive to when we express that concern, to the point we are likely reverting to the tools we used before the implementation. In fact, during sales and implementation, we were told things that the system could do that it absolutely cannot do, and feel like we were sold vaporware. This tool is at least 20 years behind the competition in this space, and is not terribly concerned with closing that gap. The ATS in particular is antiquated and possesses absolutely none of the features of a modern ATS. The UI is unintuitive and often takes 10 steps to do what can be done in two - I know because the three other tools I've used in the last five years can do it in two (or fewer). The implementation was also concerning. I asked why we weren't running a parallel payroll with our old system before implementation and was told "that's not how we do it". Fortunately, we ran an off-cycle payroll before our main one to find the *dozens* of problems that would have surfaced in the main payroll. And when we flagged these, there was a total lack of urgency on Paycom's part. They wanted us to run the payroll and fix the problems after, but then we would not have been certain they were fixed before running our main payroll. Support is responsive, but does not take the time to understand the core question before answering reflexively. And when they respond, you get the company line, not the solution to your problem. **What problems is Paycom solving and how is that benefiting you?** Implementing Paycom has caused far more problems than it has solved, because it has - thus far - *solved* none, and created many. **Official Response from Alexis Correa:** > At Paycom, we aim to empower our clients with the tools and resources they need to succeed, and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours. ### 3. Skip this unless you are a small company that looking for cookie cutter. **Rating:** 0.0/5.0 stars **Reviewed by:** David T. | Senior Manager of Talent Acquistion, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Paycom?** Paycom offers a wide range of features, depending on which products you need to use. At our company, we transitioned to this system for scheduling, applicant tracking, and also for invoicing and payroll. **What do you dislike about Paycom?** Paycom is a cookie-cutter platform, and it can be difficult to tailor for certain companies that need more advanced settings and reporting. This can be challenging and may require a workaround, which takes extra time out of someone’s daily workday just to generate a report that should only take seconds. The metrics can also be skewed at times, and it can take a while for your account rep to respond or fully resolve the issue. I use this system daily, and the integration is still not up to standard. I wouldn't say it's easy to use, since you have to navigate multiple screens to find what you need. Also, the implementation was very quick, so they can start billing. Overall, i wouldnt suggest this system **What problems is Paycom solving and how is that benefiting you?** Our company was looking for a consolidated system to support onboarding, training, applicant tracking, scheduling, time cards, and billing and invoicing. We transitioned to this system, but it’s still a nightmare to use. **Official Response from Alexis Correa:** > At Paycom, we're committed to helping businesses of all sizes thrive by providing a single, intuitive software that streamlines payroll, HR, and time management tasks, alleviating the complexity and administrative burdens of managing a workforce. By freeing up more time to focus on growth and strategy, our solution enables businesses like yours to achieve their full potential. We hold both our specialists and our software to high standards, and the experience described doesn't align with those standards. We invite you to reach out to us at feedback@paycomonline.com. We're confident our team can provide the assistance you need to address any questions you may have. ### 4. Functional platform, but governance and value alignment need improvement **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Paycom?** What I like best about Paycom is its employee-driven, single-platform structure. The self-service model reduces manual payroll intervention, improves data accuracy at the source, and keeps HR, payroll, time, and benefits fully integrated—so I can see payroll impacts and compliance in real time without relying on multiple systems or reconciliation workarounds. **What do you dislike about Paycom?** The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often discussed in meetings but not reliably carried through to completion, resulting in unnecessary meetings that do not lead to resolution and requiring significant customer follow-up to move issues forward. Billing transparency is limited, making independent validation and internal governance difficult. There have also been instances where agenda items were promised but not included, pricing meetings were scheduled and then canceled without rescheduling, and administrative penalties (such as late fees tied to timing nuances) were applied in ways that felt disproportionate to the situation. Cost is also high relative to the functionality we use. For example, we do not utilize Paycom for time and attendance, yet overall pricing remains difficult to justify compared to the value delivered. Taken together, the total cost of the platform does not consistently align with the level of execution, transparency, and support provided. **What problems is Paycom solving and how is that benefiting you?** Paycom provides a centralized platform for core payroll and HR data, which helps reduce fragmentation between systems and supports consistent recordkeeping. Routine payroll processing is generally reliable once configured, and having employee information, payroll history, and compliance-related reporting in a single system simplifies certain administrative and audit preparation tasks. The primary benefit is operational consolidation—maintaining core payroll and HR functions in one environment rather than coordinating across multiple disconnected tools. This can reduce manual data movement and support baseline compliance and reporting needs for a mid-sized organization. **Official Response from Alexis Correa:** > We appreciate your recognition of Paycom’s employee-driven, single-software design, which delivers real-time visibility, strong data accuracy and reliable payroll processing without the complexity of multiple systems. While your experience doesn’t align with the standard we strive to deliver for our clients, we remain confident in both the strength of our software and the service model supporting it. We welcome the opportunity to work with you directly to address your feedback and invite you to reach out to us at feedback@paycomonline.com. ### 5. Overengineered, Unintuitive, and Expensive—Paycom Made Payroll a Costly Chore **Rating:** 0.5/5.0 stars **Reviewed by:** Tony S. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Paycom?** The name, its good name, but that's abour it. **What do you dislike about Paycom?** Title: One of the Most Overengineered and Costly Payroll Platforms We’ve Used Paycom turned what should be a straightforward payroll process into a time-consuming, expensive, and frustrating experience. The platform is unnecessarily complex, unintuitive, and clearly built around Paycom’s internal structure rather than customer efficiency. Instead of saving time or reducing cost, Paycom significantly increased both. Routine payroll tasks required excessive steps, constant oversight, and avoidable administrative effort. What was positioned as a modern, all-in-one solution functioned more like a system that demands full-time attention just to keep payroll running correctly. Pricing was quoted based on a weekly payroll assumption, yet the agreement itself does not clearly restrict payroll frequency. Despite this, any attempt to reduce cost or simplify operations exposed how rigid and inefficient the system truly is. The effort required to make basic operational adjustments was disproportionate and unreasonable. The contrast became obvious immediately after switching to another payroll provider with comparable features. Payroll that previously took unnecessary time, effort, and explanation became simple, fast, and intuitive — highlighting just how overcomplicated Paycom is by design. Paycom may be tolerable for very large organizations with dedicated payroll teams and high tolerance for complexity. For companies seeking clarity, efficiency, and cost control, this platform delivered the opposite and proved to be a costly mistake. **What problems is Paycom solving and how is that benefiting you?** It solved no problems and introduced many **Official Response from Katie Lenhart:** > At Paycom, we aim to empower our clients with the tools and resources they need to succeed and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours. ### 6. Streamlined HR & Payroll, Empowering Self-Service **Rating:** 4.5/5.0 stars **Reviewed by:** Mary A. **Reviewed Date:** January 16, 2026 **What do you like best about Paycom?** I appreciate how Paycom simplifies HR and payroll processes by integrating employee self-service, time tracking, and benefits management into a single platform. It reduces manual work, ensures compliance, and improves accuracy. I love the intuitive interface and mobile access, which makes managing workforce tasks efficient and convenient for both employees and administrators. The self-service tools save time by letting employees update details and request changes without HR intervention. The all-in-one platform eliminates the need to juggle multiple systems, improving efficiency and accuracy. The accuracy and compliance features reduce risk, and the intuitive interface ensures smooth navigation. It’s great that Paycom combines payroll, HR, and talent management in one platform, empowering staff to manage their own data and requests. **What do you dislike about Paycom?** Here are some common areas where Paycom could improve: 1. Learning curve: Initial setup and navigation can feel complex for new users. 2. Customer support: Response times and resolution speed could be faster. 3. Mobile app limitations: Some features are less intuitive compared to the desktop version. 4. Cost: Pricing may be high for smaller organizations. **What problems is Paycom solving and how is that benefiting you?** Paycom simplifies HR and payroll, reducing manual errors and improving compliance. It streamlines onboarding and time tracking, centralizes HR tasks, and offers employee self-service for updates and requests, making workforce management efficient and accurate. **Official Response from Katie Lenhart:** > We're thrilled to hear that Paycom has simplified your HR and payroll processes, empowering your employees with Employee Self-Service® and reducing manual work for your HR team. Our comprehensive software is designed to improve efficiency, accuracy and compliance, and it's great to know that it's making a positive impact on your workforce management. If you have any additional feedback, feel free to share it directly with your dedicated specialist or at feedback@paycomonline.com. Thank you for sharing your positive experience with Paycom! ### 7. Two years in and It is not perfect **Rating:** 3.0/5.0 stars **Reviewed by:** Michelle S. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Paycom?** Paycom does bring value in certain areas. The system makes it relatively simple to pull payroll reports and access data when needed, which allows me to step in and assist our payroll administrator at any time. Reporting capabilities are helpful, even if not perfect, and provide visibility into important payroll statistics. Another major positive has been our current payroll specialist, who is highly responsive and knowledgeable—an important improvement after previously experiencing turnover and unresponsiveness with other specialists. Over time, benefits administration has also stabilized and now runs more smoothly than it did at the beginning. **What do you dislike about Paycom?** Despite its positives, Paycom has several significant limitations. The sales process set unrealistic expectations, promising features that ultimately did not exist. Implementation was rushed, with incomplete or incorrect setup that payroll specialists later had to fix. Reporting, while available, is not as comprehensive as needed. Many reports lack key fields, requiring frequent tweaks from our specialist, and development requests rarely progress. Functionally, Paycom is not a complete payroll and HR solution. We still rely on our old payroll system for certain functions Paycom cannot handle, which forces us to operate in two systems to ensure documentation and compliance. Several HR-related areas are particularly weak: tracking continuing education is cumbersome, document access control is limited, employee performance evaluations are not well supported, and in-house training and CEU tracking are difficult to manage. Perhaps most concerning, Paycom cannot accommodate workers’ compensation—an essential part of HR—leaving a large gap in capability. In addition, the system’s design is clunky and unintuitive. Navigation requires moving through multiple areas to find tools, and it is often unclear what impact a selection will have without specialist assistance. While some areas have improved over time, the overall experience has been one of ongoing struggles and workarounds. **What problems is Paycom solving and how is that benefiting you?** The one problem it does solve is handling our complex payrolls **Official Response from Alexis Correa:** > Michelle, We're excited to share that our commitment to innovation is evident in our latest release of IWant™, our new command-driven AI engine. This tool empowers both employees and administrators to effortlessly navigate our system, accessing instant and accurate data with ease. By streamlining the navigation process, IWant reduces frustration and unlocks the full potential of our software. We're pleased to hear that our system has successfully simplified and automated key processes, resulting in significant time and resource savings for your organization. However, we acknowledge that our report customization capabilities may have fallen short of your expectations. We'd like to learn more about your experience and invite you to share your feedback with your dedicated specialist or at feedback@paycomonline.com. ### 8. Convenient Portal with Room for Better Support **Rating:** 3.5/5.0 stars **Reviewed by:** Cha L. | Recruiter **Reviewed Date:** February 19, 2026 **What do you like best about Paycom?** I use Paycom's employee portal for myself and the client portal because I work in HR. One of the main things I like about Paycom is the expense reconciliation on the employee portal. It makes it easier than having to go through another portal like at my previous companies. Paycom also helps me look up previous employees to see if they're eligible for rehire. **What do you dislike about Paycom?** The customer service. It's hard to get our rep. and the reps I've spoken to in the past gave incorrect troubleshooting instructions. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to easily look up former employees' rehire eligibility and for its convenient expense reconciliation, which simplifies our process compared to using separate portals we had at previous companies. **Official Response from Alexis Correa:** > Thank you for taking the time to share your experience. We’re glad to hear Paycom’s Employee Self-Service® is helping streamline your HR and payroll processes. We appreciate your feedback and invite you to share additional details at feedback@paycomonline.com.  ### 9. Mobile-Accessible, Comprehensive HR Solution with Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Ceron C. **Reviewed Date:** December 08, 2025 **What do you like best about Paycom?** I use Paycom for my HR needs, and I like that it serves as our HRIIS system with various HR-related programs like payroll, onboarding, offboarding, and benefits administration. It's great for organization, and very useful for employees, especially for compliance details regarding HR policies. I feel like Paycom is more current with today's technology, as it's accessible on our phones, making it easy for employees to access pay records and different HR items from wherever they are. It saves us a lot of time from an HR office perspective. I find the reports feature very useful for providing stakeholders with data. Additionally, payroll setup was the easiest. **What do you dislike about Paycom?** The implementation phase was challenging. When we first enrolled, we were kind of handed Paycom without any kind of guidance. We had to learn on our own. Now, after we learned it and how to use a lot of items, it became easier, but for a first-time Paycom user, it is hard to roll out. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for HR needs like payroll, and it keeps us organized while ensuring compliance. Its mobile access lets employees manage pay and HR tasks easily from home, saving us HR office time. The reporting is useful for providing stakeholders with data. **Official Response from Alexis Correa:** > You've found Paycom to be a comprehensive HR solution that meets your needs, with features like payroll, onboarding and benefits administration, all accessible on-the-go through the Paycom mobile app, which empowers employees to manage their pay, benefits and HR tasks anywhere, anytime. Our single software has helped streamline your HR processes, saving time and increasing organization, while also providing valuable reporting capabilities to inform stakeholders. By leveraging our mobile app and connecting with your dedicated specialist, we can help ensure you're getting the most out of our software. You can also share your feedback with us at feedback@paycomonline.com . Thank you for your advocacy, Ceron! ### 10. Great Platform and Responsible and Supportive Payroll Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Helen C. | Interim Co Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Paycom?** My experience with Paycom has been excellent. The platform itself is very user-friendly, making it easy to manage payroll and HR tasks. In addition, my payroll specialist has been incredibly responsible and supportive. Even if she doesn’t immediately have the answer to my question, she always goes above and beyond to find it and get back to me quickly. The combination of a reliable system and great support makes Paycom a strong resource for our payroll needs. **What do you dislike about Paycom?** Overall, Paycom is great. However, there is always room for improvement and growth. One area for improvement would be allowing clients to work more directly with the tax team. At times, responses can take longer since everything goes through a middle person. Having an office in Puerto Rico, where certain processes work differently, makes this even more important. A more streamlined way to collaborate with the tax team would be a great enhancement. **What problems is Paycom solving and how is that benefiting you?** Paycom is helping streamline and simplify payroll and HR processes. Instead of juggling multiple systems or relying on manual work, everything is in one platform that’s easy to use. This saves me time and reduces errors, especially when managing payroll across different locations. Having a dedicated payroll specialist who follows through and ensures I get the right answers has also been a huge benefit. Overall, Paycom makes payroll management more efficient and reliable, which allows me to focus on other important aspects of my work. **Official Response from Alexis Correa:** > Helen, Paycom's single-software solution is transforming the way you manage payroll and HR, streamlining processes and automating tasks to give you more time to focus on what drives your business forward. By consolidating everything into one single software, we're eliminating the headaches associated with juggling multiple systems and manual work, freeing you to concentrate on the people and initiatives that matter most. With a dedicated specialist by your side, you have a trusted partner who understands your unique needs and is committed to helping you achieve your organization's goals. Thank you for your 5-star review! ### 11. Effective HRIS, But Costly Adjustments **Rating:** 4.0/5.0 stars **Reviewed by:** Marco M. | Sr Director, Human Resources **Reviewed Date:** January 14, 2026 **What do you like best about Paycom?** I like that Paycom is mobile friendly and helps with compliance on HR-related issues. It's a good system to onboard employees and the benefits administration works especially well with carriers. **What do you dislike about Paycom?** I hate that Paycom charges us for every payroll adjustment that we make. I hate that they charge us money to update file feeds with the carriers. If we need to do a tax amendment or amendment with earnings, Paycom charges us money to do that when other HRIS systems like UltiPro do it for free. Paycom doesn't integrate with other softwares. **What problems is Paycom solving and how is that benefiting you?** Paycom solves payroll processing issues, streamlines benefits administration during open enrollment, and supports our team growth with L&OD trainings. It's mobile-friendly and helps with HR compliance, and onboards employees well. **Official Response from Katie Lenhart:** > We appreciate your feedback on how Paycom has helped solve payroll processing issues, streamlined benefits administration and supported your team's growth through our learning and development webinars. Our mobile app is designed to provide a seamless experience, and we're glad to hear that it's helping with HR compliance and onboarding employees. By leveraging Paycom, you're able to automate and simplify HR and payroll tasks, freeing up more time for strategic initiatives. Thank you for your advocacy, Marco! ### 12. Enhances Payroll Management, Needs Faster Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jeshonda D. | Licensed clinical social worker, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2026 **What do you like best about Paycom?** I appreciate how Paycom accurately shows my payouts every two weeks, which is helpful for tracking my earnings. I also find the features like the time card, PTO, potential benefits, and expenses really beneficial. Being able to see my PTO time available for vacation lets me plan better, and it helps me budget each month for bills. The initial setup was pretty easy, and I didn't encounter any issues. **What do you dislike about Paycom?** I find the customer service wait times a bit frustrating, especially wishing for shorter wait times during the weekend. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to accurately track my payments every 2 weeks, manage time cards, PTO, potential benefits, and expenses. It helps me see my available PTO for vacation and budget better monthly. **Official Response from Katie Lenhart:** > We're thrilled to hear that Paycom has enhanced your payroll management experience, providing you with accurate and timely information about your pay. Our software's features, such as Time and Attendance, time-off tracking and expense management, have been particularly beneficial in helping you plan your vacations, budget your monthly expenses and stay on top of your finances. Thank you for your advocacy, Jeshonda! ### 13. Helping Hand for HR Party of One **Rating:** 4.5/5.0 stars **Reviewed by:** Carolyn B. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Paycom?** Easy access to support and help when needed Ability to store employee information all in the same place for hundreds of employees Quicker streamlined onboarding process Recruiting capability Implementation was easy and enjoyable. Our implementation specialist came on site multiple time throughout the process to make sure we understood and to help teach hands on. **What do you dislike about Paycom?** Reporting Function isn't great. I often have to reach out to our rep to have them run the report I'm looking for or help us find how to create what we need. Current help database is a bit small and the new AI they just rolled out has a very slim ability to answer broad questions. **What problems is Paycom solving and how is that benefiting you?** As an HR party of one, Paycom has helped me automate many of my processes, saving me time and allowing me to be more efficient. Streamlining onboarding, recruiting, payroll, and document management all in one place has been a life saver. Also, I can't say enough about how wonderful their customer support is. **Official Response from Alexis Correa:** > Carolyn, Paycom's automation capabilities have clearly made a significant impact on your HR operations. By automating tasks such as onboarding, recruiting, payroll and document management, you're able to work smarter, not harder - which is exactly what our solution is designed to deliver. Our HR and payroll software for the entire employment lifecycle helps simplify and streamline processes, and we're glad to hear it's been a valuable asset for your organization. Thank you for your advocacy! ### 14. User-Friendly HR Solution with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mary B. | Director Of Accounting **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I appreciate how user-friendly Paycom is, which facilitates everyday tasks for managers and myself. The convenience of having all our applicants consolidated in the Applicant Tracking feature is invaluable. I also value the efficient customer service; the fact that issues are often resolved on the first call, and for non-urgent matters, responses typically arrive within a day or two. The helpfulness of our Client Representative in setting up and training, particularly with the new scheduling module, stands out. The scheduling module itself is beneficial as it centralizes department schedules while allowing employees to manage their shifts and view their schedules at their convenience. Lastly, the implementation process was exceptionally smooth, guided by knowledgeable specialists who provided a clear roadmap, making the arduous process of switching payroll providers manageable. I still recommend Paycom despite recent price increases due to the outstanding customer service and ease of use that truly reflect the system’s quality. **What do you dislike about Paycom?** I find that due to their rapid growth, some customer service representatives at Paycom are new and inexperienced. This occasionally results in receiving different answers for the same queries, which can be confusing and frustrating. Additionally, I am not satisfied with the mandatory upgrades to new platforms, especially since these come with higher prices, even when the old platform suited our needs well. **What problems is Paycom solving and how is that benefiting you?** I find Paycom user-friendly for applicant tracking, onboarding, and scheduling, keeping all data centralized. It simplifies payroll and enhances shift management while providing reliable customer service, ensuring issues are resolved swiftly. **Official Response from Alexis Correa:** > Your advocacy of Paycom as a user-friendly HR solution with world-class support is a testament to the value we strive to deliver to our clients. We're glad to hear that features like Applicant Tracking and Scheduling have been invaluable to your organization, simplifying processes and enhancing shift management. Your dedicated specialist remains committed to delivering personalized attention and tailored solutions to meet your unique needs, and we invite you to collaborate with them to explore new ways to optimize your workflow and unlock even more value from our software. ### 15. Powerful Reporting with Room for Support Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Debralynn M. | Financial Controller at P.I.L.O.T. Services **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I really appreciate Paycom for its detailed real-time reporting, which allows our non-profit organization to track labor expenses effectively and make necessary adjustments promptly, resulting in immediate and long-term budget savings. The easy access to employee census information is another feature I find incredibly valuable, as it supports reporting outside of Payroll and HR, such as for 401K and IRS audit information. Furthermore, the payroll Dashboard is a standout feature because it creates an environment where mistakes are minimal, eliminating the need for processing manual payments. Since transitioning from ADP to Paycom, I've noticed that Paycom offers several advanced features that ADP lacked, such as EDI for benefits and comprehensive processing for 401K, W2s, and 1099s. Overall, I believe these features make Paycom an excellent tool for our payroll and HR needs, and I’ve even recommended it to other organizations who have successfully made the transition. **What do you dislike about Paycom?** I frequently require additional instruction and guidance when trying to make changes in the system. Many times, modules are grayed out, and I need assistance to correct or adjust them. The struggle to obtain the necessary information and useful feedback on how to resolve issues can be frustrating. For instance, there is a notification that many employees are missing self-service access, and attempts to get a helpful response from Paycom have been unsuccessful. Additionally, although implementation was relatively easy, the team missed crucial customizations which affected our configuration. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for payroll, HR, and benefits, solving time management and labor allocation issues, with real-time reporting saving us money and detailed reporting aiding compliance and audits. **Official Response from Alexis Correa:** > Debralynn, we're thrilled to hear that Paycom’s comprehensive real-time reporting has brought significant value to your non-profit organization, enabling you to track labor expenses effectively and make data-driven decisions that drive ROI. Our innovative features, such as Direct Data Exchange® and Payroll, have clearly made a positive impact on your payroll and HR operations. We’re also pleased to hear that Paycom has exceeded your expectations compared to your previous provider, offering a more robust and feature-rich solution that better meets the unique needs of your organization. ### 16. Outstanding Representative Support Transformed Our Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Allie S. | Talent Attraction and Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Paycom?** Paycom has truly simplified our hiring process by aligning everything from candidate management and offer letters through to internal transfers and offboarding. While our implementation had a few hiccups, the support we’ve received since then has been exceptional. Our Paycom representative, Erynn Dostaler, has been the real difference-maker. She is efficient, timely, and incredibly knowledgeable. More than that, she consistently advocates for our requested changes and ensures that our needs are met. Her support has made our overall experience with Paycom top-notch, and we are grateful to have her as a partner. **What do you dislike about Paycom?** Paycom has significantly streamlined our hiring process by aligning candidate management, offer letters, internal transfers, and even offboarding into one platform. Having everything in one place has been a big improvement for our team. That said, our implementation did come with some challenges. Certain workflows weren’t as intuitive at the start, and clearer communication during the setup process could have made the transition smoother. With some additional upfront training and guidance, I believe new clients could get even more out of the system right away. What has truly elevated our experience is the outstanding support from our Paycom representative, Erynn Dostaler. She is efficient, timely, and knowledgeable, and she consistently advocates for the changes and adjustments we need. Her dedication has turned what could have been a rocky start into an overall very positive and successful partnership. **What problems is Paycom solving and how is that benefiting you?** Candidate management and the overall ease of the hiring process have been tremendously helpful. We’ve also partnered closely with our Payroll and Finance teams to further streamline and align processes that were previously managed through separate systems. In addition, being able to post jobs directly to our career site and sponsor postings through third-party job boards has been a welcomed time-saver. **Official Response from Katie Lenhart:** > Allie, we're thrilled to hear that Paycom has simplified your hiring process and aligned candidate management, offer letters, internal transfers and offboarding into one software. We're especially proud that Erynn has provided world-class service and advocacy to ensure your needs are met. We're glad to see the positive impact that Paycom has had on your team, including streamlined processes, improved candidate management and increased efficiency in payroll. ### 17. Paycom - Our HRIS of choice **Rating:** 4.5/5.0 stars **Reviewed by:** Keith L. | HR Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Paycom?** A lot of other HRIS platforms all feel "cookie-cutter" in the sense that one module doesn't seem to communicate or work with others. Paycom has excelled in making sure that one system will work with the other making for a more streamline user experience. **What do you dislike about Paycom?** There is a concern for turnover, we've gone through a few different account reps. However, the only positive I can say is that some of the changes were due to promotions. It's unfortunate for us as that means we have to become acclimated with a new representative, but that is just a natural part of this type of business. **What problems is Paycom solving and how is that benefiting you?** We use Paycom for just about every related to HR outside of expenses currently. Allowing for all of our resources to be housed in one platform, giving our employees a one-stop location for them to access all of their information. **Official Response from Katie Lenhart:** > Keith, thank you for sharing your thoughtful feedback about Paycom. It's great to hear that our solution has stood out from the crowd by providing a seamless and integrated user experience. We're proud of our ability to bring all HR-related functions together in one platform, making it easy for your employees to access the information they need. We also invite you to try our new AI engine IWant! Instead of clicking around for the info you need, users simply search via typing or voice (on mobile) to request data and get the answers they’re looking for without having to navigate through the software. We're grateful to have clients like you who appreciate the value of our all-in-one platform and the benefits it brings to your organization. ### 18. Efficient Payroll, Needs Better Customer Support **Rating:** 3.0/5.0 stars **Reviewed by:** Bill M. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I like Paycom's time management software. Each employee can track their own time, and it allows them to control their time with supervisor approval. This not only helps in managing employee time effectively but also eliminates the need to have someone in my office focus on payroll for a full day. **What do you dislike about Paycom?** I dislike the lack of customer service. There should be a dedicated customer service agent for my company. **What problems is Paycom solving and how is that benefiting you?** Paycom saves time by eliminating the need for a full day of payroll processing and allows employees to track and control their own time, requiring only supervisor approval. We switched from QuickBooks Desktop because payroll was taking too long to complete weekly. **Official Response from Katie Lenhart:** > We're glad to hear that Paycom's HR and payroll software has been efficient and effective in managing employees' time and attendance and streamlining payroll processing, saving your organization a significant amount of time. We'd like to assure you that every client using Paycom is provided with a dedicated specialist who is available to provide personalized support and guidance. We encourage your HR team to reach out to their specialist directly for any questions, and we're confident that they will receive the world-class level of support they need to get the most out of our software. ### 19. Paycom has been a wonderful experience to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron H. | Payroll Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Paycom?** Paycom has been extremely helpful to us by allowing our employees to have access to and be in control of their own HR information. This has removed a considerable burden from our HR team. The features offered are extensive, covering everything from payroll to learning management and beyond. The software interface is convenient and easy-to-use, and there are also many helpful automation features available. This significantly reduces the amount of manual effort required to perform many tasks. Paycom also continually updates and adds features, as well as training opportunities to learn how to use them. **What do you dislike about Paycom?** Although it wasn't a deal-breaker for us, the ability to integrate with other systems (accounting suite, etc.) is fairly limited. The customer support has generally been okay, but sometimes can be a little lacking. Some of the written help guides aren't as helpful as would be desired. They often lack specific detail about how to set things up or how different modules of the system interact with each other. **What problems is Paycom solving and how is that benefiting you?** Paycom has allowed us to streamline many of our HR processes and procedures considerably. We have been able to reduce the amount of time and staff resources spent on doing everyday HR functions, so that those resources can be allocated elsewhere in the organization. It has also allowed us to give everyone easy access to information that helps them perform their roles more efficiently. **Official Response from Alexis Correa:** > Aaron, it's amazing to see how Paycom has helped take a significant burden off your HR team's plate, giving them more time to focus on what matters most. By empowering your employees to take control of their own HR information and streamlining your payroll processes with accuracy and efficiency, we're thrilled to see our software delivering on its promise. Thank you for your advocacy! ### 20. Efficient Payroll Automation with Room for Support Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Sammy B. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Paycom?** I like that Paycom is user-friendly, with a streamlined process that makes payroll processes easier and faster by automating tasks and reducing paper work. I appreciate that it manages everything on the Paycom app and provides secure transactions. The initial setup was very easy due to its user-friendly nature. **What do you dislike about Paycom?** I think Paycom needs to improve on their customer support to provide faster responses to complaints. They could offer a multi-channel support system, increase staff to reduce slow response times, or even implement AI-powered chatbots. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to make payroll processes easier and faster by automating tasks and reducing paperwork, while also providing secure transactions. **Official Response from Alexis Correa:** > We're glad to hear that you're finding Paycom's payroll automation features to be user-friendly and efficient, streamlining your processes and reducing paperwork. Paycom is designed to make payroll processes easier and faster, while also providing secure transactions, and it's great to see that it exceeds your needs in this regard. We appreciate your feedback and thank you for your advocacy! ### 21. It's good enough for the cost. **Rating:** 1.5/5.0 stars **Reviewed by:** Justine N. | People Ops Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Paycom?** The benefits administration and payroll functions are basic, but reliable. They get the job done and our employees usually have accurate paychecks each week. **What do you dislike about Paycom?** Unfortunately, the customer service experience leaves a lot to be desired. It's been difficult to maintain continuity with dedicated specialists, and when issues arise, there's often a lack of accountability from team leads. This has made escalations and problem resolution more frustrating than they should be. It is not conducive to employers in the tech sector that often hire folks on visas. The tax profiles are not setup to accommodate NRA exceptions and take 1.5 years to find a resolution that isn't a workaround with Prior Period Adjustments (PRAs) that they demand you pay for even though it was their error. **What problems is Paycom solving and how is that benefiting you?** The allow us to process accurate payroll each week. **Official Response from Alexis Correa:** > Justine, thank you for sharing your thoughts on Paycom. We appreciate your acknowledgement of our single software solution's ability to accurately manage data and save time. We would like to assure you that delivering world-class service and a comprehensive suite of HR and payroll tools is our top priority. We would appreciate the opportunity to discuss your feedback in more detail. Please feel free to provide additional feedback at feedback@paycomonline.com. ### 22. Paycom Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Paycom?** The all in one solution that allows for only have to entering EE information one time **What do you dislike about Paycom?** Customer Service is hit or miss you never know if you will get a knowledgeable rep. **What problems is Paycom solving and how is that benefiting you?** Paycom is an all in one solution that helps us to keep most of our core payroll and HR benefits all in one place. **Official Response from Alexis Correa:** > We're glad to hear that Paycom's single solution database has simplified your workflow by eliminating redundant data entry and reducing errors. We're also pleased that Paycom is helping you keep payroll and HR benefits organized in one place. With a dedicated specialist always available to address questions and concerns, you can trust that you're getting more than just software - you're getting a partner dedicated to simplifying your HR and payroll processes. ### 23. Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Alina C. | HR Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Paycom?** Likes: The platform has a wide range of functionality and tools to support HR and payroll processes. We recently met with our new account representative and I have already communicated our past concerns. It was a productive conversation and we’re hopeful for improved support moving forward. **What do you dislike about Paycom?** Dislikes: We ran into a major issue with accruals and rule settings. Our previous Customer Service Representative misinformed us and made changes that impacted all employees' accrual balances. The support team was unable to properly identify the issue or offer corrective guidance, and instead gave further inaccurate information. We had to investigate and troubleshoot the issue ourselves to get things back on track. Paycom failed to update the platform with the revised 2025 W9 form. Despite the form being released, no system update was made. When we contacted support, we were instructed to make manual edits, but the solution did not work. We ultimately needed intervention from their back end team to resolve the issue. It is frustrating that a payroll company did not implement IRS form changes on day one, and even more concerning that there was no reliable or compliant way for clients to update the form themselves. The manual form editor locked all fields to the employee, with no option to reassign required fields to the employer side. These issues raise concerns about the system's readiness for compliance-related updates and the overall quality of support, especially for critical functions like tax documentation and time off accruals. **What problems is Paycom solving and how is that benefiting you?** Paycom works for what we need to get done. The employee self-service portal is easy enough for employees to use. Manager on the Go is helpful for approving timecards on the fly, and the checklists feature is useful for streamlining onboarding tasks. **Official Response from Alexis Correa:** > Alina, thank you for sharing your thoughts on Paycom. We appreciate your feedback and are confident that our single software solution can simplify your workflow and continue to help you stay compliant. We invite you to share your concerns directly with your dedicated specialist or at feedback@paycomonline.com. ### 24. Effortless Payroll Processing for Diverse Employee Types **Rating:** 5.0/5.0 stars **Reviewed by:** Ray M. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Paycom?** Ease of using the system when processing payroll. This is critical since we process payroll weekly and the fact that we have some hourly employees, some salaried employees, some commission based employees and a 1099 employee. **What do you dislike about Paycom?** Understanding all of the benefits that the software offers, especially when attempting to gather YTD information about specific employees. This quite frankly is offset by the assistance of Paycom employees when contacted **What problems is Paycom solving and how is that benefiting you?** Time it takes to actually enter employee's pay on a weekly basis and actual processing time. **Official Response from Alexis Correa:** > Ray, we're delighted to hear that Paycom has streamlined your payroll processing, making it effortless to manage your workforce, including hourly, salaried, commission-based and 1099 employees. Our software is designed to save you time and reduce administrative burdens, and we're glad to see that it's achieving this goal for you. Thank you for your 5-star review! ### 25. Payroll Company **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Paycom?** I appreciate that Paycom provides access to detailed information and comprehensive reports. I also value its emphasis on empowering employees to manage their own data and make updates directly. **What do you dislike about Paycom?** While I appreciate the level of detail and the employee-focused approach Paycom offers, I believe it would be beneficial to allow certain administrative privileges—such as the ability for admins to input or override information on behalf of an employee, provided there is clear approval (e.g., through a PIN or similar verification). We've also experienced occasional issues with time cards in certain departments, and while the system includes a wide range of reports and permission settings, it can be somewhat confusing to assign the right access levels to different users. Additionally, we've noticed a lack of consistency in our dedicated representatives, as we've been assigned several over a relatively short period of time. Greater continuity in support would definitely enhance the overall experience. **What problems is Paycom solving and how is that benefiting you?** Paycom helps us streamline and centralize key HR and payroll processes. By giving employees direct access to manage their personal information, time cards, and benefits, we’ve reduced administrative overhead and improved data accuracy. The platform also offers robust reporting tools, which support better decision-making and ensure compliance. Overall, it has enhanced efficiency, accountability, and employee engagement across our organization. **Official Response from Alexis Correa:** > Thank you for sharing your experience on how Paycom has helped your organization streamline HR and payroll processes. We're pleased to hear that our software has empowered your employees to manage their own data and reduced administrative overhead. It's great to see how Paycom has enhanced efficiency, accountability and employee engagement across your organization. We encourage you to connect with your dedicated specialist directly to give any additional feedback or reach out at feedback@paycomonline.com. ### 26. Paycom Review **Rating:** 2.5/5.0 stars **Reviewed by:** Michele F. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Paycom?** Paycom is a great payroll system. The automations put into place have saved my team hours of data entry for time keeping purposes. The payroll is easy to process especially when you utilize the Time and Attendance functionality. It makes it very easy and the dashboard is very helpful as well. **What do you dislike about Paycom?** Paycom's reporting feature is not that great. It is not user friendly and the reports generated either end up with too much information or not enough information. Many times you have to run additional reports to get the information you need into a single report. The ATS system is bad. It is not user friendly, not mobile friendly, and is very clunky. Product updates occur on a regular basis but many times an update will cause other features to break or not work properly. **What problems is Paycom solving and how is that benefiting you?** Automated payroll processing **Official Response from Alexis Correa:** > Michele, thank you for taking the time to share your feedback. We're glad to hear that our HR and payroll software has been able to save you hours of tedious and manual data entry by automating routine tasks and that features like Time and Attendance can help you manage your workforce effectively. As we continually strive to deliver an intuitive solution that meets the evolving needs of our clients, we want to hear more about your experience. We invite you to collaborate with us by sharing your insights with your dedicated specialist or at feedback@paycomonline.com. ### 27. Paycom **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Paycom?** I have looked at other payroll companies and comparing other products with Paycom, they really do have a superior product. Their technology is very user friendly. We recently had a reimplementation to add additional products and it was so smooth and amazing. Their implementation team is top notch. I use Paycom daily in my job. **What do you dislike about Paycom?** I was having issues with getting quality customer service. They restructured how they go to market with customer service and now I get quick responses, knowledgeable support staff and all around great experiences. **What problems is Paycom solving and how is that benefiting you?** They have implemented a few new products that I didn't have 2024 and they have made things so much easier on my end. It streamlined payroll processing, expense reporting and applicant tracking. I was hesitant to implement Applicant Tracking and now I can't believe I waited so long! **Official Response from Katie Lenhart:** > Thank you for sharing your glowing review of Paycom! We're thrilled to hear that you've found our platform to be superior to others in the market, and that our software is user-friendly and easy to navigate. We're also grateful for your kind words about your implementation team, who worked with you to add new products and make the transition smooth and seamless. It's great to hear that our Applicant Tracking System has exceeded your expectations and streamlined processes for you. We're thrilled to have been able to make such a positive impact on your hiring process, especially after implementing our our applicant tracking software. We appreciate your advocacy! ### 28. User-Friendly Payroll Solution with Room for Faster Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bellen V. **Reviewed Date:** January 28, 2026 **What do you like best about Paycom?** I like that Paycom is user-friendly and easy to navigate. It helps ensure compliance and provides accurate reports. I also found the initial setup of Paycom to be very easy. **What do you dislike about Paycom?** I'm not happy with the customer support service not providing instant responses. When there is a complaint, customer support should respond quickly and provide solutions as soon as possible. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for tracking time and attendance. It's user-friendly, easy to navigate, ensures compliance, and provides accurate reports. **Official Response from Alexis Correa:** > Thank you, Bellen, for sharing your positive experience with Paycom and for taking the time to leave a 5-star review! We're thrilled to hear that you find our HR and payroll software user-friendly and easy to navigate, and that it's helping you achieve compliance and accurate reporting. ### 29. Powerful Platform with Room to Grow on Support **Rating:** 4.0/5.0 stars **Reviewed by:** Bruce L. | Human Resources, Operations, and Administrative Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Paycom?** Paycom gives our small but growing team a centralized platform to manage payroll, taxes, scheduling, onboarding, and document retention. The breadth of features is impressive, and having everything in one system saves us time and helps reduce manual errors. The system is reliable and handles compliance well, which gives us peace of mind. **What do you dislike about Paycom?** The platform isn’t as intuitive as it could be. Some functions take more clicks than necessary, and the user interface could use a refresh to better match modern expectations. Most critically, the service from our assigned specialist has been slow and unresponsive at times, which is disappointing considering the investment we’re making. **What problems is Paycom solving and how is that benefiting you?** Before Paycom, we were juggling multiple tools and manual processes. Now, payroll, tax filing, and onboarding are all streamlined. It’s made it easier to stay organized and compliant, especially as we grow and add a second client code. Centralizing everything in Paycom has saved time and reduced the risk of things slipping through the cracks. **Official Response from Katie Lenhart:** > Bruce, thank you for sharing your feedback about your experience with Paycom. We're thrilled to hear that our centralized platform has streamlined your payroll, tax filing, and onboarding processes, saving you time and reducing manual errors. We're continually working to enhance the user experience and provide world-class service to our clients, and we appreciate your input on areas for improvement. Your trust in Paycom to manage your growing team's needs is greatly appreciated. We're proud to have helped you stay organized and compliant, and we're committed to continuing to support your business as it evolves. Thank you for being a valued partner. ### 30. Paycom Makes Things Easy!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon P. | Director of Payroll, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Paycom?** Paycom has always done monthly enhancements to the software, bringing new features to make my life easier. What I especially like about these enhancements is that the training team does webinars to explain those feature updates to Paycom users. These webinars are delivered by subject format so the user can decide if that topic is something that applies to their company and watch/rewatch and ask questions. Any time I've had questions about a reviewed topic, I always receive a response within 24 hours of the viewed content. PLUS -- Elena Grace Dyal (our CRR) is the G.O.A.T! And we tell her that every time we talk to her! **What do you dislike about Paycom?** There are some things I wish I had known when we brought PAF's, Performance Reviews and PDF's on board several months ago. Unfortunately, we were not aware that Position Management had to be set up and operational before setting forward on the Performance Reviews and we've found ourselves in a bit of a bind as we backtrack and set up Position Management for all 4 of our companies. We had no idea that the absence of position management/position seats would disable our ability to make promotions, change job titles, and affect how managers receive notifications for time-off requests/punch changes. Chris Lasek is currently helping us through it all and he's been super responsive to us! **What problems is Paycom solving and how is that benefiting you?** Most of our HR, Payroll and reporting needs are currently handled through Paycom. We collect time data through a multitude of devices, and it's great to bring all of that data into one central hub to prepare labor reports, financial reports, etc. Everything is so simple and easy to use! **Official Response from Alexis Correa:** > Sharon, we're thrilled to hear that our innovative approach to HR and payroll technology has made your experience with Paycom easier and more efficient. As an industry leader, we're committed to staying ahead of the curve and providing our clients with the best. We're also grateful that you've experienced our world-class service - your dedicated specialist is committed to helping you get the most out of our software and achieve your business goals. By having everything in a single database, you can streamline processes, reduce manual errors and increase productivity, giving you more time to focus on what matters most - your organization. ### 31. Reliable All-in-One HR Solution with Room for Better Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Janine V. | HR Director, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Paycom?** Greenway Automotive Group has partnered with Paycom since 2019, and our experience has been consistently positive. The platform is user-friendly, efficient, and offers robust features that streamline payroll, timekeeping, benefits administration, and HR management in one place. Their customer support team is responsive and knowledgeable, and we’ve found their technology to be reliable and continuously improving. Overall, Paycom has been a strong, dependable partner in helping us manage our payroll and HR processes effectively. **What do you dislike about Paycom?** It gets slightly frustrating when they want you to do your own fixes or when they do not integrate with other vendors of ours. **What problems is Paycom solving and how is that benefiting you?** It is great to have a 1-stop-shop for all of our payroll functions. **Official Response from Alexis Correa:** > Janine, thank you for taking the time to share your Paycom experience. We’re thrilled to hear that our single software is delivering on its promise, with data flowing seamlessly through a single database, allowing you to manage payroll and HR processes efficiently. This kind of streamlined efficiency is exactly what our HR and payroll software is designed to achieve, and we're grateful to be a part of your organization’s success. Thank you for your advocacy! ### 32. I WILL NEVER RECOMMEND PAYCOM TO ANYONE **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Paycom?** I can't think of anything at the moment. **What do you dislike about Paycom?** The system are overly complicated and not user friendly. Example: departments have to be set up in 2 places, on 2 spearate pages in the profile. Another example of poor customer service. There was an issue with the system which prevented us from processing payroll before the deadline. Paycom charged us $50 fee to push the payroll through after hours. We escalated to a manager, who told us there was nothing he could do, since payroll was submitted after the designated deadline. Again Paycom took no responsibility that the delay was caused by an issue in their system. I found customer support to be lacking and almost combative at times. There was no accountability when Paycom made failed. Example: NYMCMNT Tax - This tax wasn't set up correctly in Paycom and they didn't deduct or remit the tax payments to NY. We recevied a debit for over $12,000 without notice for taxes they failed to manage properly. Their Tax support was non-existent. We were paying for tax support but recevied very little. Example: We submitted a request to have them register for a couple of states for us, NM and VA. They not only failed to set up the state tac accounts for months, they also did not communiate with us that there was an issue with the registrations. It took over 6 months for NM registraton to be completed, which casued us to recevie penalties and interest for non-filing. Paycom did not take responsibility at all Having learned a tough lesson with NM, we were more proactivley engaged with Paycom while they managed the tax registration for VA. Again we did not receive any communicaitons from Paycom that they ran into an issue. We followed up with them several times regarding the status before we finally recevied a response that there was an issue. The registraton was also completed late causing us to receive penalties and interest fro late filing. Again they took no responsibility at all. Paycom also has very limited integration options. They were unable to integrate with our 401K or benfits providers. If we wanted integrated system we had to switch to them for benefits and 401K. Which costed a lot more that the providers we were using. They nickel and dime customers for everything. They charge full payroll processing rate every payroll, including off-cycle payrolls. With many other services, customers pay a monthly service fee regardless of the number of payrolls a cusotmer processed. They do not charge for off-cycle payrolls. If they do charges a processing fee for an off-cycle its at a significantly lower rate. Due to these any many other issues, we chose to leave. I will not recommend Paycom to anyone! **What problems is Paycom solving and how is that benefiting you?** We were so dissatified with the system and the service We left at the beginning of the year! **Official Response from Alexis Correa:** > At Paycom, we're dedicated to setting our clients up for success and hold our product and specialists to a high standard. Your experience does not align with our commitment to client satisfaction, and we would appreciate the opportunity to learn more. We invite you to share any additional feedback at feedback@paycomonline.com. ### 33. Easy to Use, timesaving automation, customer service and training needed improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Amy T. | Senior Payroll and Benefits Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Paycom?** The system is easy to use and intuitive. It is a good platform for organizations that may need extra system support to prevent them from unknowingly making costly compliance mistakes. Taking advantage of effective dating and using workflows for approving payroll and staff changes is a huge timesaver, as is Beti. I heard a lot of complaints about Beti when I began using the system in 2023. However, it's a simple tool that like most automation functions. Requires a spot-on setup to work well. **What do you dislike about Paycom?** Poor customer service, which I hear from colleagues has improved since I was an active user in 2024. One of the best things for a payroll person is having a representative on the other end who speaks the same language. This was challenging, as the representatives I was working with possessed limited payroll knowledge. My other concern was that it would improve in 2024, and it has even better now, which is access to your company's tax information and a better way to contact support. It is no longer necessary to have a rep retrieve and load tax records for you! **What problems is Paycom solving and how is that benefiting you?** Paycom is easy to use, which makes self-service an easy sell to your employees. Self-service means no more emails to update addresses and direct deposit account information floating around in emails. Nothing like telling a payroll scam artist, "log in to Paycom and make the change yourself. Forgot your password? No problem, click the forgot password link :) Paycom saves time. True, it takes time to plan and implement how your company wants to utilize automated workflows and other options, such as effective dating. It's worth it. Spend the time to envision how your company can utilize the options, and don't underestimate your manager and line staff's ability to adapt. That time will be paid back tenfold or more. Let the system do the work for you. I cut my company's payroll time in half—literally 50%. **Official Response from Alexis Correa:** > Amy, thank you for taking the time to share your thoughts on Paycom. We appreciate your feedback and would like to highlight the benefits you've experienced firsthand, including reduced payroll processing time. Our dedicated service model and single software are designed to provide personalized, expert support and ensure accuracy, eliminating manual data entry and allowing you to focus on strategic HR initiatives. We're happy that you saw these benefits in action for your organization. ### 34. Time freed up, but not as comprehensive as the sales team makes it out to be **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Paycom?** Employees having access to their information right from their cellular device or computer. Employees able to update all of their contact information, banking etc. Employee access to paystubs and W2. State and Federal reporting at your fingertips, virtually no effort to compile the data. **What do you dislike about Paycom?** Notifications. Need for full detailed answers from Customer Service staff when self help doesn't provide the answer. Lack of intuitiveness in certifications and learning. Push reporting shortcomings (ex can only send to a group who has the exact same accesses). **What problems is Paycom solving and how is that benefiting you?** Paycom has definitely simplified our onboarding process, by making it fully online/electronic. The compliance reporting (Wage reports, Sui multisite report, etc.) free up a lot of time as they are almost as simple as running the report. Saving time for employees needs as they have access to their W2, pay stubs and tax changes right from their personal devices. **Official Response from Alexis Correa:** > We're glad to hear that Paycom has freed up time for your organization, particularly with our Talent Acquisition software and compliance reporting features. We're also proud to offer a software that empowers employees to access and manage their own information, including pay stubs, W-2s and tax changes, right from their personal devices. We invite you to share your feedback with your dedicated specialist, who can work with you to tailor our software to meet your specific needs. We're committed to delivering a comprehensive solution that exceeds your expectations, and we're confident that with your input, we can optimize our software to better serve you. ### 35. Great for small companies and new HR teams **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Paycom?** I really appreciate the new AI help feature. Before, I was always having to call a specialist to get any answers because half the battle with the Help resources was finding them. The Ask Here feature is great as well from the employee side. **What do you dislike about Paycom?** Coming from a PEO to Paycom has been good, given that the PEO platform was so constraining. However, coming from organizations that have used other HRIS platforms, Paycom is by far the worst I have used. I have heard the Payroll side is great, but my job doesn't involve touching any of that, so I can only give a review from an HR standpoint. It feels like the team that designed all the HR functions has never had any experience in HR. There are far too many steps to get to anything, and WAY too many ways to do one simple thing. Ex. Looking for a specific candidate in Applicant Tracking involves various methods. There are simple, easy wins that could make the whole experience better. Ex. automatically transfer an employee's offer letter from their application to their employee profile. The inconvenience of having to go into their profile after they are hired, download the letter, and reupload it in their ESS just leaves a bad taste in users' mouths that lingers. After a few months, I do feel like I have gotten to know the system, but there are too many band-aid solutions or workarounds embedded in the software. Learning a new system is challenging, and I understand there is a natural learning curve; however, our onboarding experience wasn't that great either. Implementation was easier than I anticipated, but I did not feel prepared before we went live. Our calls with our onboarding specialist always left me more confused, and we never got a straight answer to our questions, creating an even more confusing experience. Communication was lacking when we had questions as well. When we reached out to customer support, and we got anyone other than our dedicated specialist, they were great but limited in the solutions they could provide. Overall, I gave a five because I do think this is a lot better than what we had, and I would recommend it to smaller companies, companies that don't have complex HR needs, or for an HR team that is just starting out. Anyone who does not fall into that category I would not recommend Paycom to. **What problems is Paycom solving and how is that benefiting you?** Paycom is helping keep things central and in one spot. **Official Response from Alexis Correa:** > Thank you for sharing your thoughts on Paycom. We're glad to hear that you've found our software easy to use and that you're enjoying our innovative tools, including our new AI engine, IWant™. However, we're disappointed to read your negative feedback, as it does not align with the experience we aim to provide to all of our clients. We take pride in providing exceptional support, and we'd like to learn more about your experience. If you're willing, please share additional details at feedback@paycomonline.com. ### 36. Overall a Pretty Good HRIS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Paycom?** I like that Paycom includes functions for both HR and payroll/accounting. HR does not handle payroll/accounting at our organization so it is helpful to be able to have everything in one system. I also enjoy that things are connected within the system so making a change in one area can automatically update other areas/information. We use Paycom for our Open Enrollment and it makes the entire process so easy! Lastly, we typically get good customer service anytime we have an issue or question. **What do you dislike about Paycom?** Paycom is the only HRIS I have used so I don't have anything to compare it to, but I found the Applicant Tracking module to be a little clunky and not overly user-friendly. Also, some of the updates that are made within the software don't always make sense and can lead to frustration and more work. There is also high turnover among the dedicated PSD Specialists. I'm sure this is normal for this type of role across the industry, but it does become frustrating. **What problems is Paycom solving and how is that benefiting you?** Paycom allows us to automate a lot of HR processes and requirements. This frees up time for other things our department needs to focus on. **Official Response from Alexis Correa:** > Thank you for sharing your honest feedback about your experience with Paycom. We're delighted to hear that our single solution software has streamlined your HR and payroll processes, making tasks like open enrollment more efficient. We're also pleased that your dedicated specialist has been responsive to your needs, helping us deliver personalized support to your organization. Your feedback is invaluable in shaping our ongoing efforts to innovate our software and services. We appreciate your loyalty and look forward to continuing to meet the evolving needs of your business. ### 37. Sip and Paycom **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa O. | Human Resource Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Paycom?** i enjoy the flag for discrepancies. It helps you address items quickly. I appreciate uploading documents that employees need to sign and that they are able to go back and review them (ie. offer letter, employee handbook, etc.). **What do you dislike about Paycom?** We need harassment training and that was not offered to us in the beginning. So it has now put us in a place to have to purchase a la carte or look outside. Benefits is another area I thought Paycom could help with and we have not been successful. **What problems is Paycom solving and how is that benefiting you?** Onboarding and Payroll, I need to speak more with our representative to really evaluate how much more we can utilize Paycom because I don't think we are utilizing all of its services. **Official Response from Alexis Correa:** > Lisa, thank you for sharing your positive experience using Paycom! We're thrilled to hear that you're benefiting from Beti® and its ability to flag discrepancies, empowering you to address payroll errors and ensure accuracy and compliance. By "payrolling with precision," you're not only streamlining your processes but also reducing the risk of costly mistakes. To help you unlock even more value from Paycom, we invite you to work closely with your dedicated specialist to explore new ways to optimize your workflow. Additionally, we encourage you to leverage Paycom Learning, our robust training platform, to develop your employees' skills and support ongoing development, further enhancing your organization's success. ### 38. Effortless Payroll, Needs Better Support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Paycom?** I find the ease of payroll administration and reporting in Paycom very beneficial. I also like Beti. **What do you dislike about Paycom?** Customer service is an issue for me. After the implementation period, the support dropped immensely. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for payroll, and it eases payroll administration and reporting. **Official Response from Alexis Correa:** > Thank you for sharing your feedback about Paycom. We're glad to hear that our software has made payroll administration and reporting easier for you, and that you've found value in features like Beti®. However, we're disappointed to hear that our service experience didn't meet your expectations, as providing world-class service is a top priority for us. We'd like to learn more about your experience. Please share additional details with us at feedback@paycomonline.com. ### 39. Continuous Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Crystal S. | Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Paycom?** I like that Paycom is an all-in-one system. I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc. Since joining Paycom a few years ago, they have continued to make improvements to the system and there are monthly trainings on those improvements- large strides in truly providing ROI for their customers **What do you dislike about Paycom?** The onboarding process in Paycom was difficult and we had a couple different representatives that were not educated enough to manage our account. **What problems is Paycom solving and how is that benefiting you?** The reporting in Paycom is some of the best I have seen **Official Response from Alexis Correa:** > Crystal, we appreciate you highlighting the value you've found in Paycom's single software, which helps streamline tasks like recruiting, onboarding, training and payroll processing. Our commitment to continuous innovation means we're always looking for ways to meet the evolving needs of our clients, and we're glad our webinars are helping you stay current on new features and enhancements. It's especially rewarding to hear that our reporting capabilities are helping you make data-driven decisions and drive business success. ### 40. Great HRIS System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Paycom?** Paycom really shines in the areas of onboarding and background checks. The process is quick, easy, user friendly, and helps new hires to see each step in the pre-hire process. The process of posting jobs has also become easier to manage, with the ability to post by position and create hiring workflows for each team, saving time by reducing duplicate steps and avoiding the need to retype job descriptions. Their team is responsive and helpful whenever we call for inquiries or bugs. **What do you dislike about Paycom?** Overall, I like Paycom. The dislikes are minor. Sometimes I have called for a request, and if the specialist did not know the answer or needed to look into it more it was booted to the bottom of their priority list (or sometimes never responded to at all). One improvement I would like to see is with regard to Checklist Tasks - if I could have the ability to download each of the completed tasks in one bulk action to one combined PDF this would help greatly for licensing audits where we will need to show that certain state requirements have been completed for each employee. I would also like to see the ability to better customize the recruiting dashboard. Another minor request is the ability to edit candidate's contact information, something many ATSs allow, for when an offer gets sent out but the candidate's email or phone number has changed since the time of their application. **What problems is Paycom solving and how is that benefiting you?** Background checks and onboarding **Official Response from Katie Lenhart:** > Thank you for sharing your positive experience with Paycom! We're thrilled to hear that our onboarding and background check modules are making a significant impact on your new hire experience, and that our job posting and hiring workflows are saving you time and effort. We're also glad to know that your dedicated specialist has been responsive and helpful in addressing your inquiries, and we invite you to share additional feedback with them or by emailing feedback@paycomonline.com. ### 41. Somewhat satisfied **Rating:** 3.5/5.0 stars **Reviewed by:** Shayna B. | Payroll and accounting specilist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Paycom?** I really enjoy the client action center and how I can see/manage everything myself. That is a game-changer. I also really enjoy having access to pay classes, so I have full visibility to my setup. **What do you dislike about Paycom?** tax team seems to have issues; they aren't very helpful, and I wish they were client-facing and able to have calls. Going back and forth in a tax ticket isn't very resolution-driven. **What problems is Paycom solving and how is that benefiting you?** time saving and less human error **Official Response from Katie Lenhart:** > We appreciate you taking the time to leave a review, Shayna. It's great to hear you enjoy the efficiency and visibility Paycom provides, putting you in control of HR and payroll functions at your organization. We hear your suggestions regarding communication and service, and we invite you to share any additional feedback with your dedicated specialist. Thank you again for your review. ### 42. All-in-One HR and Payroll Solution That Simplifies Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Paycom?** Integrates many HR/payroll functions in one platform **What do you dislike about Paycom?** I think the ATS is not user friendly at all - used many others that were much better Had some issues with our Paycom rep not being able to answer tougher questions **What problems is Paycom solving and how is that benefiting you?** One platforms for all HR related tools - we used to use separate platforms for Payroll, Recruiting, Surveys, Performance Management, etc. **Official Response from Alexis Correa:** > We appreciate your feedback on Paycom and are delighted to hear that our single solution software is delivering the streamlined experience you were seeking. We're confident that our team of knowledgeable experts is dedicated to helping organizations like yours succeed and would like to learn more about your experience. We invite you to share your feedback with us at feedback@paycomonline.com. ### 43. Clear and understandable information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Paycom?** Paycom is a robust HCM tool that is going to make us more profitable as we grow. **What do you dislike about Paycom?** The Advanced Report Writer is challenging, and I have found several standard reports do not meet our needs. Example; EEO-1 report does not pull the work location information in correctly. Our 401k is on a file feed that is great, however, we also need to report hours worked for employees who do not contribute. This means a lot of manual work to get that information into our administrators' system. I had asked for that info be added but it never was. **What problems is Paycom solving and how is that benefiting you?** Onboarding through Paycom is a big improvement for us. We anticipate that benefit open enrollment will be a very good experience for us. The payroll reports are good, but could be better if the excel versions made since. **Official Response from Alexis Correa:** > We're delighted to hear that Paycom is proving to be a game-changer for your organization, driving profitability and growth through our robust HCM tool. It's great to know that you're experiencing significant improvements in onboarding and anticipating a seamless benefit open enrollment process. We're also thrilled that you're finding value in our payroll reports, and we're committed to continuously enhancing and refining our features to meet your evolving needs. To ensure you're getting the most out of our software, we encourage you to work closely with your specialist, who is dedicated to providing you with personalized support and guidance to help you unlock the full potential of our software. Thank you for your 5-star review! ### 44. Paycom has much to offer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Paycom?** What I like most about Paycom is the ability to download the payrolls to an excel file. This enables me to import it into my company's accounting software. This process is very user friendly. I also like the number of reports available in Paycom and options and filters available for each report. **What do you dislike about Paycom?** A downside to Paycom for the company that I work for is the inability to do a prenote for new direct deposit bank account numbers. **What problems is Paycom solving and how is that benefiting you?** This does not apply to me at this time. **Official Response from Peyton V:** > It's great to see that our comprehensive software is delivering the flexibility and efficiency you need to manage your payroll and reporting processes, and that our single database helps simplify your workflows and make informed decisions. Thanks for your review! ### 45. All-in-One Convenience, But Scheduler Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Paycom?** Everything is all together in one place. **What do you dislike about Paycom?** The scheduler does not work how we need it too, as we allow employees to pick up partial shifts. Also our service rep sucks **What problems is Paycom solving and how is that benefiting you?** For me personally, the Benefits administration **Official Response from Alexis Correa:** > You've found value in Paycom's single software, which provides a comprehensive and software for managing your workforce. Our comprehensive solution has allowed you to streamline benefits administration, and we're glad to hear that this has been a positive experience for you. We're committed to continually innovating our software to meet the evolving needs of our clients. We invite you to share your feedback with us at feedback@paycomonline.com. ### 46. Paycom is Awesome!! **Rating:** 5.0/5.0 stars **Reviewed by:** Robbyn G. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Paycom?** The functionality and how everything you need to make things more efficient is housed in one central location. **What do you dislike about Paycom?** Sometimes, locating what you want to do within the system can be difficult, and the 'help' link could be easier to find for specific topics. **What problems is Paycom solving and how is that benefiting you?** In previous organizations, I've had to use various systems to complete the tasks needed for HR and Payroll. Now, all my work can be done, tracked, and reports pulled directly from Paycom. **Official Response from Katie Lenhart:** > Robbyn, thank you for sharing your thoughts on Paycom! We're thrilled to hear that our single solution has streamlined your HR and payroll processes, making it easier for you to get work done efficiently. We appreciate your feedback on navigating the system and finding specific help topics. We invite you to try out our newest feature IWant, an industry-first AI engine in a single database that pulls instant and accurate employee information every time. Reach out to your dedicated specialist or visit paycom.com/software/iwant to learn more. ### 47. Beware **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Paycom?** Updating technology and ease of payroll. **What do you dislike about Paycom?** I am writing to express my concerns regarding several issues I've encountered with your service. I've noticed that recent software updates have introduced significant bugs, which are impacting functionality. Furthermore, I've found the technical support to be limited in their knowledge and ability to resolve these issues effectively. This has been a source of frustration, as I rely on prompt and knowledgeable assistance. Finally, I'm also concerned about the consistent price increases for the service. When combined with the aforementioned issues, this makes it difficult to justify the continued investment. **What problems is Paycom solving and how is that benefiting you?** Honestly, none. Problems still exist with no resolution. **Official Response from Alexis Correa:** > We appreciate you sharing your feedback, but the experience described doesn't align with the high standards we strive to maintain. To further discuss the specifics you've raised, we invite you to connect with your dedicated specialist or reach out to us at feedback@paycomonline.com. We're confident that our team can provide the necessary assistance to address any questions you may have. ### 48. We like Paycom but it could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Paycom?** It facilitates new hire onboarding, team changes, and data tracking. We use it every day for tracking updates, recruiting, payroll, and reports. It is easy to use for the most part. **What do you dislike about Paycom?** The downsides are often glitches that pop up. Also, the system set up can be rather complicated without additional support from the Paycom team. The quality of support varies by specialist. **What problems is Paycom solving and how is that benefiting you?** It keeps all new hire onboarding processes in one place, including benefits enrollment, payroll setup, and timekeeping. We like to house many of our reference documents within the system for ease of access. **Official Response from Alexis Correa:** > We're thrilled to hear that our software has had a transformative impact on your organization, streamlining your new hire onboarding process and providing a centralized hub for data tracking and reference documents. At Paycom, we're driven by a passion for innovation and a relentless pursuit of excellence. We're committed to delivering cutting-edge solutions that empower our clients to achieve their goals and exceed their expectations. We appreciate your feedback and value your loyalty, and we're excited to continue partnering with you to drive business success. If you have any additional feedback or insights, we'd love to hear from you at feedback@paycomonline.com. ### 49. HUMAN RESOURCES MANAGER **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Paycom?** OUR CLIENT RELATIONS REPRESENTATIVE MAKES FREQUENT VISITS TO GO OVER BEST PRACTICES. THIS IS IMPORTANT AS WE HAVE BEEN WITH PAYCOM FOR SEVERAL YEARS AND PAYCOM CONTINUES TO ADD MORE FEATURES WHICH THE REPRESENTATIVE THEN SHARES. **What do you dislike about Paycom?** CHANGES ARE MADE AND WE ARE NOT NOTIFIED BY PAYCOM OF THE UP GRADES. EXAMPLE IS PAYCOM LEARNING WITH THEIR UP-GRADE RECURRING ENROLLMENT PROCESS CHANGED. WE HAD JUST FINISHED ADDING RECURRING TRAIN AND THEN THE NEXT DAY WE SEE THE ENROLLMENT HUB WAS CREATED AND RECURRING TRAINING HAD CHANGED. **What problems is Paycom solving and how is that benefiting you?** WORKING ON PERFORMANCE MANAGEMENT AND FULL IMPLEMENTATION OF LEARNING **Official Response from Alexis Correa:** > Thank you for sharing your thoughts about your experience with Paycom. We're glad to hear that your dedicated specialist has been a trusted advisor, providing proactive support and helping you maximize the value of our HR and payroll software. We're proud to be a partner in your organization's success, helping you achieve your goals in areas like performance management and employee learning. ### 50. Paycom Makes Everything Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandra Q. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Paycom?** Benefits administration is made so easy. **What do you dislike about Paycom?** Sometimes Customer Support is unhelpful. **What problems is Paycom solving and how is that benefiting you?** Paycom helps us by making all our HR processes seamless, specifically benefits enrollment. We can easily build the plans and complete open enrollment and even new hire benefits easily report it to our carriers. **Official Response from Katie Lenhart:** > Alejandra, thank you for sharing your positive experience with Paycom! We're glad to hear that our benefits administration features have made such a big impact on your HR processes, making open enrollment and new hire benefits a breeze. We appreciate your feedback on client support, as we're committed to providing world-class service to all our clients. If you'd like to share additional feedback, please reach out to us at feedback@paycomonline.com. Thank you again for your review and for being a valued Paycom client. ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898147&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A45%3A39+-0500&secure%5Bsession_id%5D=08d74e92-e3f9-4927-a1dc-c105ed11fede&secure%5Btoken%5D=dceddb861f270cb166694d5c1b5e451c6dd5fd991273feafbc75b7c33c2a393e&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Usage Tracking/Analytics** - Usage Tracking/Analytics **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Third-Party Integration** - Third-Party Integration **Conversational AI** - Conversational AI **Multi-Language** - Multi-Language **Predictive Analytics** - Predictive Analytics **Workflow Automation** - Workflow Automation **HR System Integration** - HR System Integration **Escalation Management** - Escalation Management **Proactive Tasking** - Proactive Tasking **Proactive Intervention** - Proactive Intervention **AI‑Powered Candidate Screening** - AI‑Powered Candidate Screening **Policy Enforcement** - Policy Enforcement **Interview & Scheduling Agent** - Interview & Scheduling Agent **Agent Governance** - Agent Governance **HR Automation** - HR Automation **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Corporate Card - Credit Card Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Logistics** - Integration - Analytics - Data Import/Export - Upload - Employee Directory - Social Media Integration **Platform Basics** - Interoperability - Performance - Internationalization - Security **Basics** - Performance - Mobility **Basics** - Reporting - Interoperability - Performance - Real-Time Reporting **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management - Interactive Content - Skills Tracking - Progress Tracking - Course Management - Contact Management - eCommerce Management - Learning Management - Assignment Management - Assessment Management - Learner Portal - Content Library **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Reporting - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Platform Basics** - Reporting - Performance **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Reporting Capabilities - Compensation Data Management - Bonus Management - Real-Time Data - Reporting/Analytics - Benefits Management - Commission Management - Incentive Management - Payroll Management - Budget Management - Workflow Management - Compliance Management - Performance Management - Document Management - Employee Management **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Payments** - Earned wage access **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Generative AI** - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History - Succession Planning - Salary Planning **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Asynchronous Learning - AI Copilot - Activity Dashboard - Training Companies - Customizable Reports - Self-paced Learning - Gamification - Multi-Language - Skills Assessment - Modeling & Simulation - Academic/Education - Third-Party Integrations - Customizable Branding - Tests/Assessments - Training Administration - Social Learning - Surveys & Feedback - Blended Learning - Virtual Classroom - SCORM Compliance - Mobile Learning - Generative AI - Built-in LMS - Built-in Course Authoring - Learning Paths/Tracks - API - Synchronous Learning - Certification & Licensing - Single Sign On - Reminders - Corporate/Business - Reporting/Analytics **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Travel Management** - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Platform Functionality** - Customizability - Mobility **Content** - Content Library - Customizability - Content Creation **Additional Functionality** - Client Portal - Mobility - Dashboard - Activity Dashboard - Internal Talent Mobility - Employee Portal - Self Service Portal **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Basics** - Reporting - Performance **Platform Content** - Automation - Search Tools - Posting Tools - Resume Posting - Full Text Search - Resume Search **Platform Content ** - Employee Tracking - Employee Development - Career Development - Progress Tracking **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - Generative AI **Benchmarking and Equity - Compensation Management** - Pay Equity - Salary Bands **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Task Automation - AI Agents for HR** - Autonomous Task Execution **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths/Tracks - Communication & Notifications - Assignment Scheduling - Self-paced Learning - Mobile Learning - Blended Learning - Social Learning - Synchronous Learning - Extended Enterprise Learning - Asynchronous Learning **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization - Real-Time Notifications **Performance** - Monitoring - Reporting - Interoperability - Real-Time Reporting **Content** - Automation - File Sharing **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates - Customizable Templates **Platform Additional Functionality** - Mobility - Regulatory Compliance **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality** - Dashboard - Mobility - Portal - Marketing Tools - Integrations - Social Media Integration - Payment Gateway Integration - Customizable Branding - Content Marketing - Email Marketing - Self Service Portal **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations - Internal Talent Mobility - Employee Portal - Learning Management - Talent Management - Meeting Management - Training Management - Goal Management - Forms Management - Performance Management - Employee Management - Feedback Management - Performance Review Management - Recruitment Management **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Feedback** - Continuous Feedback - Requesting Feedback - Surveys & Feedback - 360 Degree Feedback **Administration** - Reports and dashboards - Compliance - Mobile compatibility **Generative AI** - Generative AI **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Additional Functionality** - Mind Maps - Version Control - Calendar Management - Time Off Requests - Template Management - Self Service Portal - Templates - Real-Time Data - Smart Chart Legend - AI Copilot - Document Management - Design Management - SSL Security - Feedback Management - Applicant Tracking - Succession Planning - Real-Time Notifications - API - Customizable Templates - Access Controls/Permissions - Document Storage - Generative AI - Data Visualization - Workflow Management - Employee Profiles - Organizational Charting - Interactive Elements - Reporting & Statistics - Pulse Surveys - Employee Database - HR Management - Commenting/Notes - Customization - Publishing/Sharing - Employee Onboarding - Task Management - Brainstorming - Single Sign On - Collaboration Tools - Customizable Fields - Training Management - Customizable Reports - Charting - Contact Management - Surveys & Feedback - Employee Photos - Employee Management - Org Chart Creation **Additional Functionality** - Single Sign On - Succession Management - Real-Time Analytics - Surveys & Feedback - Employee Onboarding - Template Management - Employee Database - Goal Management - Organizational Charting - Alerts/Notifications - Succession Planning - "What If" Scenarios - Talent Acquisition - Training Management - Compliance Management - API - Applicant Tracking - Career Development - Progress Tracking - Reporting/Analytics - Workflow Management - Customizable Reports - Recruitment Management - Employee Management - Employee Profiles - Learning Management - Approval Process Control - Compensation Management - Individual Development Plans - Email Reminders - Generative AI - AI Copilot - Document Storage - Monitoring - Assessment Management - Customizable Templates - Competency Management - Third-Party Integrations - Performance Management - Onboarding - Customizable Branding - Reminders - Employee Engagement - Learning & Development **Additional Functionality** - Internal Meetings - AI Copilot - Individual Development Plans - Employee Database - Self Assessment - Reporting & Statistics - Alerts/Notifications - Analytics - Customizable Forms - Skills Assessment - Generative AI - API **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Additional Functionality** - Matching Engine - Job Search/Filter - Reminders - Job Marketplace - Alerts/Notifications - Resume Database - Customizable Fields - Activity Tracking - Performance Metrics - AI Copilot - Multiple Employer Profiles - Recurring/Subscription Billing - Referral Tracking - Candidate Profiles - Interview Scheduling - Email Templates - Customizable Reports - Resume Parsing - Customizable Templates - Reporting & Statistics - Email Alerts - Discussions/Forums - Billing & Invoicing - Generative AI - Data Import/Export - Social Recruiting - Multi-Language - Applicant Tracking **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Access Controls/Permissions - Third-Party Integrations - HR Management - Timesheet Management - Leave Tracking - Team Calendars - Reporting & Statistics - Vacation/Leave Tracking - Real-Time Data - Document Storage - Workflow Management - Attendance Management - Payroll Management - Calendar Management - Activity Dashboard - Employee Management - Employee Profiles - Absence Management - Time Off Requests - Performance Management - Approval Workflow - Time Off Management - Customizable Reports - Leave Policy Management - Compliance Management **Client Invoicing** - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance - SCORM Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring - Third-Party Integrations **Reporting** - Cost Tracking - Dashboards - Time Tracking - Vacation/Leave Tracking - Activity Tracking **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries - Skills Assessment - Engagement Tracking - Skills Tracking - Progress Tracking - Interactive Content - Rewards Management - Assessment Management - Assignment Management - Registration Management - User Management - Video Management - Learning Management - Training Management - Communication Management - Self Service Portal **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Platform Performance** - Reporting - Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Customizable Branding - Bite-Sized Learning - Offline Access - Self-Enrollment - Learning Paths/Tracks - Quizzes - SCORM Compliance - Blended Learning - Mobile Access - Asynchronous Learning - Data Import/Export - Gamification - Reporting & Statistics - Certificates - Single Sign On - Multi-Language - Generative AI - API - AI Copilot - Third-Party Integrations - Reminders - Customizable Templates - Real-Time Analytics - Synchronous Learning - Spaced Repetition - Collaboration Tools - Peer Learning - Activity Dashboard - Adaptive Learning - Customizable Reports - Surveys & Feedback - Alerts/Notifications - Leaderboards - Course Authoring - Training Companies - Progress Reports - Academic/Education - Employee Training - Certification & Licensing - Virtual Classroom - Corporate/Business - Video Conferencing **Additional Functionality** - Onboarding - Document Management - API - Reminders - Direct Deposit - Approval Process Control - Multi-State - Access Controls/Permissions - Reporting & Statistics - Payroll Outsourcing - Employee Profiles - Employee Database - Compensation Management - Self Service Portal - Payroll Reporting - Tax Forms - Third-Party Integrations - Generative AI - Tax Compliance - AI Copilot - Customizable Reports - Calendar Management - Payroll Management - Benefits Management - Check Printing - Data Import/Export - Wage Garnishment - Compliance Management - Alerts/Notifications **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **Mobile** - Receipt Capture - Mileage Tracking - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries - Compliance Tracking - Course Tracking - Progress Tracking - eCommerce Management - Knowledge Base Management - Course Management - Assessment Management - Training Management - Feedback Management - User Management - Learner Portal **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Generative AI** - Generative AI **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - AI Copilot - Built-in Course Authoring - Reminders - Academic/Education - eLearning Companies - Virtual Classroom - Offline Access - Personalization and Recommendation - Video Conferencing - Certification & Licensing - Single Sign On - API - Progress Reports - Access Controls/Permissions - Collaboration Tools - Customizable Branding - Discussions/Forums - Enrollment Confirmation - Customizable Reports - Activity Dashboard - Third-Party Integrations - Gradebook - Corporate/Business - Workflow Automation **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top Paycom Alternatives - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,607 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,680 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews)