--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.5 review_count: 6917 scale: '5' date_modified: '2026-08-14' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 6,917 ## About Paycom Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. (395 reviews) - Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. (276 reviews) - Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. (252 reviews) - Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. (242 reviews) - Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. (107 reviews) - Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. (103 reviews) - Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. (103 reviews) - Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. (99 reviews) - Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. Convenient Dual Login and Easy Access to Company Resources in Paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Supervisor, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Paycom?** I really like how Paycom lets me log in as an employee and as a supervisor through separate accounts. I also like that I can find all of my company’s resources in Paycom whenever I have a question. If there’s something I need answered that I can’t find there, it lets me use the directory to locate the right HR person. **What do you dislike about Paycom?** The most disappointing part of Paycom for me is the lack of education and familiarity I personally have with the program itself. There are so many features and tools available to utilize, but I feel like the company I work for only chooses to use certain aspects of Paycom, which makes it harder for me to fully understand and take advantage of everything it offers. **What problems is Paycom solving and how is that benefiting you?** Paycom helps me whenever I need to check what my time-off balances are. As a supervisor, it also helps me see who has overtime and who doesn’t, which makes it easier to schedule the shifts I need. **Official Response from Alexis Correa:** > We're thrilled to hear that you're finding value in Paycom's mobile app and easy access to company resources, making it convenient for you to manage your responsibilities as both an employee and a supervisor. It's also great to know that Paycom's ability to help you track time-off balances and manage overtime scheduling streamlines your workflow and benefits your team. Thank you for your 5-star review, Laura! ### 2. Outstanding HR and Payroll Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Paycom?** Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. When we first started with Paycom I thought the implementation would be hard, but we had all the support needed! Customer service is very responsive, and made the integration very simple. **What do you dislike about Paycom?** I honestly haven't found anything I dislike about Paycom. **What problems is Paycom solving and how is that benefiting you?** Before employees used to come to our Business Office very often to obtain information related to HR processes. With Paycom employees have the tools to manage their own information, such as updating personal data, requesting time off, and accessing pay stubs. They have also mentioned the system is user friendly, and love the Paycom app! **Official Response from Alexis Correa:** > Thank you for taking the time to update your review! We’re glad to hear Paycom is helping streamline the entire employee life cycle and that our team made implementation feel smooth and well supported. It’s also great to know Employee Self-Service® and the Paycom mobile app are giving your employees more control and making everyday tasks easier. ### 3. User-Friendly Payroll Processing with Dedicated Support **Rating:** 5.0/5.0 stars **Reviewed by:** Irishlyn C. | Admin/Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I love everything about Paycom. I highly recommend them for anyone who is lookking for a good payroll servicing. I use it every day for what I do. It is userfriendly and when I am in need of assistance, I just call paycom and I have a dedicated team of support to assist me. They have good options to run reports and very easy to locate things. **What do you dislike about Paycom?** I don't have any dislikes with Paycom, in fact, I highly recommend this system if you are looking for a good payroll processing. They are way better than ADP! **What problems is Paycom solving and how is that benefiting you?** Again, I have not crossed any problems with Paycom nor are they having any issues. This benefits me because I know that they are a good company if they have less issues, which also means that they are a structured company. **Official Response from Alexis Correa:** > We're thrilled to hear that you've experienced the benefits of our dedicated service model, which provides a single point of contact to provide personalized support and expertise. As you’ve seen, this approach enables a deeper understanding of your unique needs, allowing us to deliver tailored solutions that help you achieve your goals. Thank you for recognizing the value of our HR and payroll software and for your 5-star review, Irishlyn.  ### 4. Functional platform, but governance and value alignment need improvement **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Paycom?** What I like best about Paycom is its employee-driven, single-platform structure. The self-service model reduces manual payroll intervention, improves data accuracy at the source, and keeps HR, payroll, time, and benefits fully integrated—so I can see payroll impacts and compliance in real time without relying on multiple systems or reconciliation workarounds. **What do you dislike about Paycom?** The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often discussed in meetings but not reliably carried through to completion, resulting in unnecessary meetings that do not lead to resolution and requiring significant customer follow-up to move issues forward. Billing transparency is limited, making independent validation and internal governance difficult. There have also been instances where agenda items were promised but not included, pricing meetings were scheduled and then canceled without rescheduling, and administrative penalties (such as late fees tied to timing nuances) were applied in ways that felt disproportionate to the situation. Cost is also high relative to the functionality we use. For example, we do not utilize Paycom for time and attendance, yet overall pricing remains difficult to justify compared to the value delivered. Taken together, the total cost of the platform does not consistently align with the level of execution, transparency, and support provided. **What problems is Paycom solving and how is that benefiting you?** Paycom provides a centralized platform for core payroll and HR data, which helps reduce fragmentation between systems and supports consistent recordkeeping. Routine payroll processing is generally reliable once configured, and having employee information, payroll history, and compliance-related reporting in a single system simplifies certain administrative and audit preparation tasks. The primary benefit is operational consolidation—maintaining core payroll and HR functions in one environment rather than coordinating across multiple disconnected tools. This can reduce manual data movement and support baseline compliance and reporting needs for a mid-sized organization. **Official Response from Alexis Correa:** > We appreciate your recognition of Paycom’s employee-driven, single-software design, which delivers real-time visibility, strong data accuracy and reliable payroll processing without the complexity of multiple systems. While your experience doesn’t align with the standard we strive to deliver for our clients, we remain confident in both the strength of our software and the service model supporting it. We welcome the opportunity to work with you directly to address your feedback and invite you to reach out to us at feedback@paycomonline.com. ### 5. Seamless Payroll Processing with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron H. **Reviewed Date:** February 05, 2026 **What do you like best about Paycom?** I like being able to access Paycom easily from my mobile device and handle problems efficiently when needed. Paycom has a very intuitive system that is easy to use. The app offers me to use Paycom as a manager on my phone, so if I am not by my computer, I can still reach out to employees and make sure questions are answered. Additionally, the experience with Paycom has been great because we have a designated team for implementation and then get transferred to a full-time team. The Paycom employees are stellar, and we always receive help in a timely manner to complete tasks. **What do you dislike about Paycom?** The system is intuitive after some experience, but at first it can seem like a lot of information and categories while navigating the website the first few times. **What problems is Paycom solving and how is that benefiting you?** Paycom makes our payroll system more effective, saving time and ensuring a seamless transfer. I access Paycom easily on my phone to efficiently handle problems and manage employees on the go. **Official Response from Alexis Correa:** > We're thrilled to hear that you're having a seamless experience with Paycom and that our Paycom mobile app and intuitive HR and payroll software have been a game-changer for you as a manager. We're also glad that your dedicated specialist has been able to provide you with timely and helpful assistance whenever you need it, showcasing our dedication to world-class service. Thank you for your 5-star review, Cameron! ### 6. Efficient, Accurate, and Adaptable HR Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole L. | Therapist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Paycom?** Efficiency: The single-database system and automation features streamline processes and reduce administrative work for tasks like payroll, onboarding, and talent management. Accuracy: Automating payroll and giving employees the ability to fix errors before submission helps eliminate costly post-payroll corrections. Adaptability: The software can be customized for different business needs, and it handles compliance and other complex HR tasks, making it a vital tool for management. **What do you dislike about Paycom?** System Errors: Users have experienced significant problems with core functions, including incorrect employee setups, malfunctioning paid time off (PTO) accruals, and erroneous tax calculations. Poor Mobile and Module Functionality: While the main payroll module is often seen as adequate, other modules like the Learning Management System (LMS) and parts of the mobile app interface are described as "clunky" or difficult to navigate. **What problems is Paycom solving and how is that benefiting you?** Paycom solves the problems of disconnected, manual HR processes by providing a single, automated platform for all human capital management needs, benefiting both companies and employees. Benefits for companies include reduced errors, significant time savings, better compliance, and improved ROI through a single database that automates tasks like payroll, time tracking, and benefits administration. Employees benefit from easier access to their HR information 24/7, simplified processes like self-service payroll and benefits enrollment, and a more transparent, error-free experience. **Official Response from Alexis Correa:** > Nicole, your experience showcases the powerful impact of Paycom's single database and automation features, which have enabled your organization to achieve significant efficiencies, reduce errors and improve compliance. As an industry leader, we’re committed to continuously innovating our software to further enhance these benefits and drive even more value for our clients. We're proud to see that Paycom has been able to make a positive difference in your organization, and we're dedicated to helping you build on this success. ### 7. Efficient Onboarding and Compliance Management with Paycom **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen C. **Reviewed Date:** January 24, 2026 **What do you like best about Paycom?** I used Paycom's reporting tools to pull real-time data on headcount, turnover, and labor costs for our monthly meetings. The compliance automation with handling of taxes, ACA reporting, and regulatory updates is a big help, reducing the risk of costly penalties. Onboarding flows smoothly with automated paperwork and checklists, making it easy for new hires to get up to speed faster. It keeps all payments intact and saves time. Paycom's API is used to feed employee data into our custom dashboard for workforce analytics. The switch from isolved to Paycom was due to its strong compliance automation and easier reporting during audits. Plus, the initial setup was very easy. **What do you dislike about Paycom?** Employee self-service pages feel a bit spread out and staff sometimes complain it's hard to find everything in one spot. I think the developers should make it easy to navigate and use by making everything easier to find in one spot. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for reporting tools that provide real-time data, helping in compliance by automating taxes and updates, which reduces penalty risks. Onboarding is smooth with automated paperwork, and it keeps payments intact while saving time. **Official Response from Alexis Correa:** > Stephen, thank you for sharing your experience of Paycom on G2. We're glad to hear that our reporting tools, compliance automation and onboarding features have been beneficial to your organization.  We're committed to providing innovative solutions that simplify payroll, HR, and compliance management and appreciate your feedback in helping us achieve this goal. ### 8. Effortless Payroll and Timekeeping with Constantly Improving Features **Rating:** 5.0/5.0 stars **Reviewed by:** Deanna M. | Payroll Benefits Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Paycom?** Paycom is easy to navigate for Admins and Employees. I love that they are constantly updating the system features and give detailed tutorials. Payroll is easy to run and timekeeping is simple. Employees love that they have access to all of their information and freedom to change without having to fill out a bunch of forms to turn in. **What do you dislike about Paycom?** To be honest there really isn't anything I dislike about Paycom. I would make one slight change with the Push Reporting feature. I wish there was a way to automatically send a link directly to the report and not have to log into the Client Inbox to review it. That's it. But if I know Paycom....that will probably be available soon! **What problems is Paycom solving and how is that benefiting you?** Paycom is making it easier to communicate to all of our employees and our Drivers. Because they are always on the road and not in the office much. I can send New Tickers and announcements through Paycom and they can receive the notifications immediately. **Official Response from Alexis Correa:** > Deanna, it's clear that Paycom has become an indispensable tool for your organization, streamlining payroll and time and attendance processes while providing effortless navigation for both admins and employees. We're glad to hear that our constant innovations and detailed tutorials have been well-received and that our software has empowered employees to take ownership of their information. If you have any additional thoughts or suggestions, please don't hesitate to reach out to your dedicated specialist or email us at feedback@paycomonline.com. ### 9. Outstanding Support and User-Friendly Features **Rating:** 4.5/5.0 stars **Reviewed by:** Emma E. | Senior Payroll & Accounting Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** Having an assigned Payroll Specialist has been a great benefit. The representative assigned to our company is wonderful. She consistently goes above and beyond whenever we need something. Her customer service excels, and even if she is not available, there is always someone else on her team who is happy to help. The efficiency and level of service are excellent. In addition, Paycom offers multiple features that make the platform user-friendly and simplify our processes. I use the platform almost every day, and I am very happy with it. **What do you dislike about Paycom?** Probably the reporting options. Don't get me wrong, the reports in Paycom are great, and even if you can’t find one that already meets your needs, the Report Writer is available. However, if you are a new user or you are looking for something outside of your usual reports, it may take some time to find the right setup for the report(s) you need. **What problems is Paycom solving and how is that benefiting you?** Paycom simplifies payroll by keeping all the information and processes in one place. It saves me time, reduces mistakes, and makes payroll much easier to manage. **Official Response from Alexis Correa:** > Emma, it's clear that your dedicated specialist has made a significant impact on your experience with Paycom, providing world-class support and service. Our team is committed to delivering personalized support and tailored solutions to meet the unique needs of each client, and it's great to hear that you're experiencing this level of service. As a single software, Paycom is designed to put everything you need at your fingertips, streamlining processes like payroll. Thank you for your advocacy! ### 10. Streamlined HR and Payroll, Overcoming Data Silos **Rating:** 5.0/5.0 stars **Reviewed by:** Katelyn T. | EA/ HR, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Paycom?** I appreciate Paycom as an all-in-one platform, which greatly simplifies HR and payroll processes by consolidating multiple functions such as payroll, benefits, time tracking, and performance management in one place. This integration is a significant time saver and boosts efficiency and accuracy, leading to better employee engagement. The employee self-service portal is another feature I value highly, as it empowers staff by allowing them to manage their own information, access pay stubs, and complete onboarding tasks without needing HR staff intervention. This autonomy not only streamlines processes but also reduces the workload on HR teams. Additionally, the ease of setup with Paycom was impressive, thanks to the supportive team members who were always available to provide assistance via call or email, ensuring a smooth transition. **What do you dislike about Paycom?** I find the complexity of Paycom's interface challenging because it's such a robust system. Navigating through all the features can be overwhelming, especially for new users who are not tech-savvy. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to eliminate manual processes, reduce data silos, and mitigate compliance risks. It streamlines HR and payroll, enhancing efficiency and employee engagement through an all-in-one platform and self-service portal. **Official Response from Alexis Correa:** > Thank you for sharing your 5-star review, Katelyn. We're thrilled to hear that our software has streamlined your HR and payroll processes, and that your dedicated specialist has made implementation a seamless experience for you. We invite you to explore IWant, where you can now access instant and accurate data at your fingertips. From onboarding to ongoing support, we strive to provide world-class service at every stage, and it's great to know that we've met that standard for you. ### 11. Streamlined HR & Payroll, Empowering Self-Service **Rating:** 4.5/5.0 stars **Reviewed by:** Mary A. **Reviewed Date:** January 16, 2026 **What do you like best about Paycom?** I appreciate how Paycom simplifies HR and payroll processes by integrating employee self-service, time tracking, and benefits management into a single platform. It reduces manual work, ensures compliance, and improves accuracy. I love the intuitive interface and mobile access, which makes managing workforce tasks efficient and convenient for both employees and administrators. The self-service tools save time by letting employees update details and request changes without HR intervention. The all-in-one platform eliminates the need to juggle multiple systems, improving efficiency and accuracy. The accuracy and compliance features reduce risk, and the intuitive interface ensures smooth navigation. It’s great that Paycom combines payroll, HR, and talent management in one platform, empowering staff to manage their own data and requests. **What do you dislike about Paycom?** Here are some common areas where Paycom could improve: 1. Learning curve: Initial setup and navigation can feel complex for new users. 2. Customer support: Response times and resolution speed could be faster. 3. Mobile app limitations: Some features are less intuitive compared to the desktop version. 4. Cost: Pricing may be high for smaller organizations. **What problems is Paycom solving and how is that benefiting you?** Paycom simplifies HR and payroll, reducing manual errors and improving compliance. It streamlines onboarding and time tracking, centralizes HR tasks, and offers employee self-service for updates and requests, making workforce management efficient and accurate. **Official Response from Katie Lenhart:** > We're thrilled to hear that Paycom has simplified your HR and payroll processes, empowering your employees with Employee Self-Service® and reducing manual work for your HR team. Our comprehensive software is designed to improve efficiency, accuracy and compliance, and it's great to know that it's making a positive impact on your workforce management. If you have any additional feedback, feel free to share it directly with your dedicated specialist or at feedback@paycomonline.com. Thank you for sharing your positive experience with Paycom! ### 12. Paycom is great **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlyn S. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Paycom?** Having a dedicated specialist is fantastic for quick customer support. Our CRR is also very wonderful for implementing new products and explaining the process, even when there is pushback. Having employees own their data is a valuable benefit, and having all necessary information consolidated within a single system enhances efficiency. This enables employees to focus on mastering one external platform. The system is reliable for daily use and features an intuitive navigation experience. **What do you dislike about Paycom?** There are certain features that may appear cluttered or generate notifications that become permanently active if applied to former employees. Once an employee's termination is finalized, it is generally unnecessary to make adjustments. For example, enabling ESS access for terminated employees is not appropriate. A bypass option for these scenarios would be beneficial. Additionally, expanded reporting data for checklists would enhance usability. **What problems is Paycom solving and how is that benefiting you?** Implementing a streamlined onboarding process from application to hire significantly reduces time and effort. A centralized system eliminates the need to browse multiple job boards and simplifies tracking candidate applications across various roles. Integrating benefits and payroll updates directly into the payroll system helps mitigate the risk of human error. Additionally, the audit feature within timecards promotes accountability for both employees and supervisors regarding time tracking and accruals. **Official Response from Alexis Correa:** > Kaitlyn, we're glad you appreciate Paycom's single software and find it reliable and easy to navigate, making it easier for your employees to own their data and streamline their workflows. Paycom is now even easier to use with the release of IWant™, our newest tool to quickly and accurately find employee information. We recommend reaching out to your dedicated specialist to learn more about how IWant can continue to optimize your Paycom experience. Thank you for your 5-star review! ### 13. Effortlessly Manages Recertification and Payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Justine L. | RN-BSN Advocacy, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Paycom?** I find Paycom easy, accessible, organized, and user-friendly. It's straightforward to log in, see what tasks or events need to be done, and complete them. I can view my payroll, insurance, and everything else well-organized in one place. The system is user-friendly, highlighting what needs to be done and is easy to manipulate, allowing me to navigate back and forth with little direction. It's effective for recertification and payment processes. Plus, my job can use it for everything, as it's a one-stop shop under one umbrella. The setup feedback from the technical team was that it was really easy, and overall, it requires minimal direction for someone to work without struggling. **What do you dislike about Paycom?** What tags that I already done, she say completed, sometimes those tasks are not really completed. It says not completed and you've completed it, and it just resurfaced like you still have to complete this task, meaning that I have to do it all over again. **What problems is Paycom solving and how is that benefiting you?** Paycom organizes my recertification tasks and payroll details by sending due notifications to my email. I can log in, view upcoming tasks, and see my payroll and insurance info all in one well-organized platform. **Official Response from Katie Lenhart:** > Thank you for your advocacy, Justine! We're glad to hear that you find Paycom user-friendly, making it a valuable tool for managing your recertification and payroll tasks. Our goal is to provide a seamless and efficient experience, and it's great to know that Paycom is meeting your needs. ### 14. Simplifies Payroll and HR Tasks with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Mike F. **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I use Paycom to make payroll and HR tasks easier and less stressful. It helps me handle payroll, taxes, time tracking, benefits, and employee records all in one place, saving me a lot of time and reducing mistakes. I especially appreciate how it streamlines HR processes and keeps everything organized. I like that processes are automated, and I get helpful reminders for important deadlines, which really save me time and stress while giving me confidence that tasks are handled accurately. What I like most about Paycom is how it makes tasks easier by keeping everything in one place. The automated features and reminders are a huge help, making sure nothing gets missed. Getting started with Paycom was pretty smooth, and the setup was straightforward. I was able to get everything running quickly and start managing tasks without major issues. Overall, I'd give Paycom a 9 out of 10 for making handling payroll and HR tasks easier and less stressful, and I'd recommend it to anyone looking for a reliable solution. **What do you dislike about Paycom?** While I really like using Paycom, a few things could be better. At times, navigating certain features or reports feels a bit slow or tricky, which can make finding specific information take longer than I’d like. I think a more streamlined interface and quicker access to key data would make things much easier. Having more customization options for reports and dashboards would make it easier for me to see the info I need quickly. Quicker navigation between sections and a more intuitive search would save time, and automated alerts for upcoming deadlines or policy updates would be really helpful. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to make payroll and HR tasks easier and less stressful. It helps handle payroll, taxes, time tracking, benefits, and employee records all in one place, saving me time and reducing mistakes. It automates processes and provides helpful reminders, giving me confidence and reducing stress. **Official Response from Katie Lenhart:** > Thank you for taking the time to share your experience using Paycom, Mike. We're glad to hear that our single software has been able to simplify your payroll and HR tasks, saving you time and reducing mistakes. We encourage you to use innovative tools like IWant™, our command-driven AI engine, to simplify navigation and provide you with instant, accurate employee data. Your satisfaction and success are our top priority, and we're happy to have been able to provide you with a comprehensive solution for your payroll and HR needs. ### 15. Highly Trusted Payroll with Superb Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Abdullateef A. **Reviewed Date:** January 23, 2026 **What do you like best about Paycom?** I appreciate Paycom for minimizing payroll errors through automation, which includes automatic calculation. These automated features build trust, ensuring employees are confident they'll be paid correctly and on time. The initial setup, though comprehensive due to its many features, is well-structured and guided, often with step-by-step implementation support and assistance from Paycom specialists who help configure the system. **What do you dislike about Paycom?** The learning curve for new users can be challenging because Paycom has many features, which can be overwhelming for first-time users. New employees or HR staff may need more training to use it confidently. Downtime or poor internet connectivity can delay access to payroll information, which is a downside since Paycom is a fully digital system. **What problems is Paycom solving and how is that benefiting you?** Paycom provides transparency by allowing employees to view payslip and tax details, minimizes payroll errors through automation with automatic calculations, and builds trust by ensuring correct and timely payments. **Official Response from Alexis Correa:** > We're pleased to hear that Paycom's automation features have minimized payroll errors and built trust with your workforce, ensuring they're paid correctly and on time. Our goal is to provide a reliable and transparent payroll experience, and it's great to see that our system is delivering this promise. We appreciate your feedback and advocacy, Abdullateef! ### 16. Two years in and It is not perfect **Rating:** 3.0/5.0 stars **Reviewed by:** Michelle S. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Paycom?** Paycom does bring value in certain areas. The system makes it relatively simple to pull payroll reports and access data when needed, which allows me to step in and assist our payroll administrator at any time. Reporting capabilities are helpful, even if not perfect, and provide visibility into important payroll statistics. Another major positive has been our current payroll specialist, who is highly responsive and knowledgeable—an important improvement after previously experiencing turnover and unresponsiveness with other specialists. Over time, benefits administration has also stabilized and now runs more smoothly than it did at the beginning. **What do you dislike about Paycom?** Despite its positives, Paycom has several significant limitations. The sales process set unrealistic expectations, promising features that ultimately did not exist. Implementation was rushed, with incomplete or incorrect setup that payroll specialists later had to fix. Reporting, while available, is not as comprehensive as needed. Many reports lack key fields, requiring frequent tweaks from our specialist, and development requests rarely progress. Functionally, Paycom is not a complete payroll and HR solution. We still rely on our old payroll system for certain functions Paycom cannot handle, which forces us to operate in two systems to ensure documentation and compliance. Several HR-related areas are particularly weak: tracking continuing education is cumbersome, document access control is limited, employee performance evaluations are not well supported, and in-house training and CEU tracking are difficult to manage. Perhaps most concerning, Paycom cannot accommodate workers’ compensation—an essential part of HR—leaving a large gap in capability. In addition, the system’s design is clunky and unintuitive. Navigation requires moving through multiple areas to find tools, and it is often unclear what impact a selection will have without specialist assistance. While some areas have improved over time, the overall experience has been one of ongoing struggles and workarounds. **What problems is Paycom solving and how is that benefiting you?** The one problem it does solve is handling our complex payrolls **Official Response from Alexis Correa:** > Michelle, We're excited to share that our commitment to innovation is evident in our latest release of IWant™, our new command-driven AI engine. This tool empowers both employees and administrators to effortlessly navigate our system, accessing instant and accurate data with ease. By streamlining the navigation process, IWant reduces frustration and unlocks the full potential of our software. We're pleased to hear that our system has successfully simplified and automated key processes, resulting in significant time and resource savings for your organization. However, we acknowledge that our report customization capabilities may have fallen short of your expectations. We'd like to learn more about your experience and invite you to share your feedback with your dedicated specialist or at feedback@paycomonline.com. ### 17. Mobile-Accessible, Comprehensive HR Solution with Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Ceron C. **Reviewed Date:** December 08, 2025 **What do you like best about Paycom?** I use Paycom for my HR needs, and I like that it serves as our HRIIS system with various HR-related programs like payroll, onboarding, offboarding, and benefits administration. It's great for organization, and very useful for employees, especially for compliance details regarding HR policies. I feel like Paycom is more current with today's technology, as it's accessible on our phones, making it easy for employees to access pay records and different HR items from wherever they are. It saves us a lot of time from an HR office perspective. I find the reports feature very useful for providing stakeholders with data. Additionally, payroll setup was the easiest. **What do you dislike about Paycom?** The implementation phase was challenging. When we first enrolled, we were kind of handed Paycom without any kind of guidance. We had to learn on our own. Now, after we learned it and how to use a lot of items, it became easier, but for a first-time Paycom user, it is hard to roll out. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for HR needs like payroll, and it keeps us organized while ensuring compliance. Its mobile access lets employees manage pay and HR tasks easily from home, saving us HR office time. The reporting is useful for providing stakeholders with data. **Official Response from Alexis Correa:** > You've found Paycom to be a comprehensive HR solution that meets your needs, with features like payroll, onboarding and benefits administration, all accessible on-the-go through the Paycom mobile app, which empowers employees to manage their pay, benefits and HR tasks anywhere, anytime. Our single software has helped streamline your HR processes, saving time and increasing organization, while also providing valuable reporting capabilities to inform stakeholders. By leveraging our mobile app and connecting with your dedicated specialist, we can help ensure you're getting the most out of our software. You can also share your feedback with us at feedback@paycomonline.com . Thank you for your advocacy, Ceron! ### 18. Great support and world class ROI for an easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** RJ H. | CHRO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Paycom?** My employees love the platform for its ease of use, and our utilization is near perfect. The automations save my team and my leaders' time, allowing them to focus on the business and not be stuck in the business. Paycom is constantly focused on improving the product and providing additional value for the investment, unlike others who just let their outdated software stagnate. With Paycom, they continuously add new features that easily integrate into our business. We get amazing support. When they roll out new features, they are implemented easily, which makes their frequency of use and utilization almost instant for my team. **What do you dislike about Paycom?** I have not found a single thing in the 5 years we have used the program. **What problems is Paycom solving and how is that benefiting you?** Improving efficiency and speading up the process for problem resolution. Allowing our HR team and leaders to provide better support for our team members, maintaining consistency in compliance, fairness, and reduced liability. **Official Response from Katie Lenhart:** > RJ, thank you for your glowing review of Paycom! We're thrilled to hear that your employees love our software and that you're experiencing near-perfect utilization. Our goal is to make HR and payroll management easier, and it sounds like we're hitting the mark. We're proud of our commitment to innovation and world-class client support, and we invite you to chat with you dedicated specialist about IWant, our newest tool to increase efficiency at every level. Instead of hunting for info you need, simply ask IWant and our AI engine searches employee profiles and management dashboards to deliver instant answers. Thank you for being a loyal client for 5+ years - we're honored to have you as part of the Paycom family. ### 19. Efficient and User-Friendly Self-Service for Employees **Rating:** 5.0/5.0 stars **Reviewed by:** ANGELA B. | Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I really like Paycom's self-service tools because they make it easy for employees to access paycheck stubs, update information, manage benefits, and request time off. It significantly reduces the need to go back and forth with HR for simple tasks. I also find it helpful that I can see exactly how much PTO time I have and am accruing. This feature really helps me to plan my time off wisely. Switching from Isolved to Paycom has been worth it because it's more efficient, and the initial setup was simple. **What do you dislike about Paycom?** nothing **What problems is Paycom solving and how is that benefiting you?** Paycom helps me review my benefits and access pay stubs. Its self-service tools simplify updating information, managing benefits, and requesting time off. It reduces the need to contact HR for simple tasks and allows me to plan PTO wisely. **Official Response from Alexis Correa:** > Thank you for taking the time to share your positive experience using Paycom’s Employee Self-Service® tool. We’re glad to hear that our HR and payroll software has made it easier for you to manage your benefits, request time off and access important documents like your paycheck, reducing the need for HR involvement in simple tasks. Your feedback is invaluable in helping us continue to provide efficient and user-friendly solutions for employees like you. Thank you for your 5-star review, Angela! ### 20. The Paycom Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Minnie I. | Assistant Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Paycom?** Paycom has made my job easier. The payroll and HR functions are more efficient and streamlined. We were using several platforms to complete open enrollment before Paycom. We can now select benefits in one place, making the process less cumbersome. Customer service is super responsive and always gives me clear, detailed instructions whenever I need help. They go above and beyond to make sure everything runs smoothly **What do you dislike about Paycom?** While Paycom has so many good attributes, some improvements can still be made. They should work on allowing us to remove time-off requests from terminated employees without approving or denying them. They stay in my Notification Center indefinitely. I would also like a better way to review whether a manager has approved timesheets without opening each sheet. **What problems is Paycom solving and how is that benefiting you?** The payroll and HR tasks are less time-consuming, making me more efficient. It’s giving employees the information they need without waiting for my response. It has been a win-win for us! **Official Response from Alexis Correa:** > Thank you so much for sharing your positive experience with Paycom, Minnie! We're thrilled to hear that our HR and payroll software has made your job easier and more efficient. Your dedicated specialist is committed to providing the best support possible, and it's great to know they've been able to help your organization get the most out of our single-database software. Thank you for your 5-star review! ### 21. Seamless Payroll Processing with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Niesha H. **Reviewed Date:** November 26, 2025 **What do you like best about Paycom?** My experience with Paycom has been extremely positive, particularly due to the incredible support provided by the employees like Ali and Kenya Mays, who are always readily available to answer questions and help me navigate my new role in payroll. This level of support has been immensely helpful as I transition from data collection to processing payroll. Additionally, I appreciate Paycom's seamless integration of payroll processing, where everything is built in, eliminating the need for manual spreadsheets and ensuring accurate and timely compensation. The platform's capability to facilitate everyday learning aligns perfectly with my passion for continuous learning. I enjoy the employee self-service tools, especially for tasks like PTO requests, which are efficiently managed with immediate notification to supervisors, and viewing my paycheck in advance helps in better financial planning. Overall, Paycom's user-friendly and supportive environment makes it a standout tool for my needs. **What do you dislike about Paycom?** I find the need for reports within Paycom to be cumbersome. There is a different report required for every situation, and I wish there was a more streamlined way to get specific information without having to generate a full report. The process involves clicking multiple items, filtering by various criteria, saving in a specific format, generating the report, waiting for it to load, and downloading it, only to sometimes discover it's not exactly what I need, which means starting over and making modifications. This extensive process is quite cumbersome. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to streamline payroll processing, ensure accurate compensation, and manage PTO requests effortlessly. It reduces manual Excel work with built-in features, allowing seamless tracking of workdays and hours while enabling financial planning by viewing paychecks in advance. **Official Response from Alexis Correa:** > Niesha, it's great to hear that our HR and payroll software has helped you streamline payroll processing, reduce manual work and increase efficiency. Our single software is designed to simplify life for HR professionals like you, providing a seamless user experience that eliminates the need for multiple systems and manual data entry. With all your HR and payroll needs in one place, you can focus on what matters most - your business. It's rewarding to know that we're meeting our goal of helping clients like you maximize ROI and simplify life for employees. ### 22. Paycom: A Review **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine R. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** The robustness of the program. The system has virtually every feature you could want for a HRIS system: time keeping/payroll, corrective action dashboards, ATS, etc. I also appreciate that I can call in and talk to a live customer service rep for help. **What do you dislike about Paycom?** The time it takes the Dev Team to accept suggestions and implement them. There are small things that can be fixed and could improve user experience. **What problems is Paycom solving and how is that benefiting you?** Paycom allowed our company to go from paper based to virtually all electronic. It streamlined benefit enrollments, consolidated employee write-ups and performance reviews, and allows employees to ask questions to HR right from their phone! It allows me to spend less time toggling between sites because it's all housed in the same program. **Official Response from Alexis Correa:** > Catherine, thank you for sharing your thorough review of Paycom. We're delighted to hear that our robust software has streamlined numerous HR processes for your organization, allowing you to transition from paper-based processes to electronic ones and saving you valuable time. Your dedicated specialist is committed to supporting you, and we appreciate your feedback as we continue to lead innovations in our industry. Thank you for your advocacy! ### 23. Comprehensive Employee Management with Top-Notch Support **Rating:** 4.0/5.0 stars **Reviewed by:** Marissa M. | Member **Reviewed Date:** November 25, 2025 **What do you like best about Paycom?** I really appreciate how Paycom offers Paycom Specialists to assist whenever needed, which provides an extra layer of support and professionalism that I find indispensable. The reporting capabilities stand out significantly as well; I can perform advanced reporting that goes beyond what is currently available, which is invaluable for analyzing various metrics and making informed decisions. This feature allows for detailed insights and improved management processes, making Paycom an essential tool in navigating the full employee lifecycle seamlessly, including tasks such as onboarding, recruiting, managing ACA, PTO, and benefits efficiently. **What do you dislike about Paycom?** I don't like the functionality of the requisitions when creating them, I believe it should be easier. The requisitions are hard to navigate and enter information into. The process could be made a lot simpler. I also don't like that the iWant functionality doesn't give me information that I'm looking for when searching. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to streamline the entire employee lifecycle, including seamless onboarding, recruiting, ACA management, PTO, and benefits management, supported by accessible specialists and advanced reporting capabilities. **Official Response from Alexis Correa:** > Marissa, thank you for sharing your experience with Paycom and highlighting the value of your dedicated specialist and advanced reporting capabilities in streamlining the employee lifecycle. We're glad to hear that our software has empowered you to make informed decisions and drive improvements in your management processes. As a leader in HR and payroll technology, we're committed to providing innovative solutions that simplify tasks. If you have any additional feedback, we invite you to share it with your dedicated specialist or at feedback@paycomonline.com. Thank you for your advocacy!   ### 24. Great Platform and Responsible and Supportive Payroll Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Helen C. | Interim Co Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Paycom?** My experience with Paycom has been excellent. The platform itself is very user-friendly, making it easy to manage payroll and HR tasks. In addition, my payroll specialist has been incredibly responsible and supportive. Even if she doesn’t immediately have the answer to my question, she always goes above and beyond to find it and get back to me quickly. The combination of a reliable system and great support makes Paycom a strong resource for our payroll needs. **What do you dislike about Paycom?** Overall, Paycom is great. However, there is always room for improvement and growth. One area for improvement would be allowing clients to work more directly with the tax team. At times, responses can take longer since everything goes through a middle person. Having an office in Puerto Rico, where certain processes work differently, makes this even more important. A more streamlined way to collaborate with the tax team would be a great enhancement. **What problems is Paycom solving and how is that benefiting you?** Paycom is helping streamline and simplify payroll and HR processes. Instead of juggling multiple systems or relying on manual work, everything is in one platform that’s easy to use. This saves me time and reduces errors, especially when managing payroll across different locations. Having a dedicated payroll specialist who follows through and ensures I get the right answers has also been a huge benefit. Overall, Paycom makes payroll management more efficient and reliable, which allows me to focus on other important aspects of my work. **Official Response from Alexis Correa:** > Helen, Paycom's single-software solution is transforming the way you manage payroll and HR, streamlining processes and automating tasks to give you more time to focus on what drives your business forward. By consolidating everything into one single software, we're eliminating the headaches associated with juggling multiple systems and manual work, freeing you to concentrate on the people and initiatives that matter most. With a dedicated specialist by your side, you have a trusted partner who understands your unique needs and is committed to helping you achieve your organization's goals. Thank you for your 5-star review! ### 25. Centralized System with a Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Paycom?** I like Paycom because it centralizes payroll, HR, time tracking, and employee data in one system, preventing things from feeling disconnected. The employee self-service feature is a huge plus, allowing people to update their own information and fix issues before payroll runs, which saves a lot of time. Once you're familiar with it, the automation adds a sense of control and reduces chaos. The reporting works really well once you get the hang of it, allowing you to pull payroll and HR data without piecing together spreadsheets, which I see as a quiet win. The support has been solid; not instant magic but knowledgeable and actually helpful. Over time, the platform feels dependable, which is crucial when handling paychecks and compliance. **What do you dislike about Paycom?** The biggest downside is the learning curve, there’s a lot packed into the system and it can feel overwhelming at first especially for new admins. Some workflows aren’t as intuitive as they should be and updates occasionally change things without much warning, plus the mobile experience is fine for basics but frustrating if you need to do anything more complex. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to centralize payroll, HR, and time tracking, reducing errors and reconciliation effort. Employees handle their info, catching mistakes early, which eases stress. Automation speeds up payroll, ensures compliance, and shifts HR's focus from manual tasks to more valuable work. **Official Response from Alexis Correa:** > We're glad to hear that Paycom has been able to centralize your payroll, HR, and time and attendance needs, reducing errors and increasing efficiency. Our Employee Self-Service® feature and automation capabilities have been particularly beneficial in saving time. Thank you for your advocacy! ### 26. Best User Friendly HRIS system **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley A. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Paycom?** What I like best about Paycom is the ease of use. The platform is set up in a manner that is easy to navigate on your phone or computer. The options are clearly labeled like "Time Management," "Time-Off Request," "Payroll," etc. I'm able to enroll an employee within a few clicks by having several templates already pre-populated. I love that employees can clock in with their phones, computers, or biometric clocks. The Ask Here feature is a great way for employees to communicate with their manager. Once we moved to Paycom, we went completely green. All documents are stored in the employee's Paycom file. They make it easy to convert any document to an editable one, which has completely transformed our onboarding process. Last, I must mention their customer support team. 90% of the time I get a response the same day. The support team always has a great attitude and constantly asking for feedback to improve. **What do you dislike about Paycom?** We recently tried using their Expense Management platform, but it didn't work out the way we wanted it to. Our company provides our employees with their own credit cards to use. I could see how it would benefit companies that are reimbursing through payroll. Their system allows employees to submit receipts, get approval, and it automatically goes to payroll. **What problems is Paycom solving and how is that benefiting you?** Paycom is solving benefit enrollment, onboarding, payroll, performance discussions, performance management, and so much more. Having Paycom has but us to ease with any compliance issues. We also moved to Betti in payroll which has made payroll error free! **Official Response from Katie Lenhart:** > Ashley, we're thrilled to hear that Paycom has been a game-changer for your organization, simplifying HR tasks and streamlining processes. Our team is proud to have provided a user-friendly software that's made it easy for you to manage everything from onboarding to payroll, and we're grateful for your kind words about your dedicated specialist. As a result, you're now empowered to make data-driven decisions with ease, especially with our new innovative AI engine, IWant™, which provides instant and accurate data at your fingertips. Thank you for sharing your 5-star experience with Paycom! ### 27. Effective HRIS, But Costly Adjustments **Rating:** 4.0/5.0 stars **Reviewed by:** Marco M. | Sr Director, Human Resources **Reviewed Date:** January 14, 2026 **What do you like best about Paycom?** I like that Paycom is mobile friendly and helps with compliance on HR-related issues. It's a good system to onboard employees and the benefits administration works especially well with carriers. **What do you dislike about Paycom?** I hate that Paycom charges us for every payroll adjustment that we make. I hate that they charge us money to update file feeds with the carriers. If we need to do a tax amendment or amendment with earnings, Paycom charges us money to do that when other HRIS systems like UltiPro do it for free. Paycom doesn't integrate with other softwares. **What problems is Paycom solving and how is that benefiting you?** Paycom solves payroll processing issues, streamlines benefits administration during open enrollment, and supports our team growth with L&OD trainings. It's mobile-friendly and helps with HR compliance, and onboards employees well. **Official Response from Katie Lenhart:** > We appreciate your feedback on how Paycom has helped solve payroll processing issues, streamlined benefits administration and supported your team's growth through our learning and development webinars. Our mobile app is designed to provide a seamless experience, and we're glad to hear that it's helping with HR compliance and onboarding employees. By leveraging Paycom, you're able to automate and simplify HR and payroll tasks, freeing up more time for strategic initiatives. Thank you for your advocacy, Marco! ### 28. Responsive, lots of user control **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha P. | HR director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Paycom?** I've enjoyed our recent transition to Paycom so far. We were previously under the Paychex PEO where we had about eight different IDs for all of our locations, which as you can imagine was inconvenient and fraught with issues. Paycom has allowed us to operate under one ID. Our transition process was very helpful--Audrey, my implementation specialist, had countless meetings with me to train me on every aspect and the many features of the employer site and make sure I was set up for success. Integration was involved and certainly time-consuming, but necessary to get me ready to use the site alone. Now that we're completely set up, my current account rep, Ryan, has been extremely responsive when I run into any issues or have questions. A few months into using the platform, I feel confident and use it every single day, most of the time without issue. I love that this platform puts the onus of maintaining timecards and approving checks onto the employees. Extremely comprehensive reporting services as well. Reports are easy to customize. **What do you dislike about Paycom?** I don't love the setup of the PTO accruals (difficult to see exactly how they go in and out of someone's account). It's not horrible, but I would visually display it differently if I could. **What problems is Paycom solving and how is that benefiting you?** I appreciate the multi-use nature of this platform. With our previous PEO, I was constantly having to visit a different site to do things like recruit and track applicants, process background checks, etc.. With Paycom, this all falls under one umbrella. **Official Response from Alexis Correa:** > Samantha, we're excited to hear that you're experiencing the power of a single database with Paycom, where all your HR and payroll functions - from time and labor management to recruiting and reporting - are unified in a single software. Our team is committed to ensuring your success, and we're proud to be providing you with the tools you need to streamline processes, increase efficiency and gain valuable insights. Thank you for your advocacy!  ### 29. Paycom for the Win! **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse B. | Talent Recruiter , Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Paycom?** I have been an avid Paycom user for several years, from the implementation in two companies, and the usage is geared toward an end-user experience. Employees find the ESS simple and navigable while satisfying all their needs. As a user, it is just as good, if not better, with dedicated sales and service representatives that make themselves available to answer any concerns. **What do you dislike about Paycom?** Some of the terminology that Paycom utilizes can be difficult for new users to grasp and understand, and doesn't really show a foundation in the industry standard. However, these are quickly assuaged once a grasp of the software is obtained. **What problems is Paycom solving and how is that benefiting you?** Paycom is bridging the gap that was felt by our employees and staff members on simple HR questions that they needed. Employees can now access vital information regarding their payroll, benefits, taxes, and time off, which once required tracking down a busy HR team to obtain. **Official Response from Alexis Correa:** > Jesse, your dedicated specialist embodies our commitment to delivering a seamless user experience and world-class service, and it's evident that they've had a lasting impact on your journey with Paycom. With IWant™, our new innovative command-driven AI engine, we're not only providing instant access to vital information but also liberating your team to focus on high-impact initiatives. We appreciate your loyalty and value the insights you've shared. Thank you for being a strong advocate! ### 30. Effective HR Solution with Stellar Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Shae D. | Senior Business Operations Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I appreciate Paycom's customer service. Their agents are well informed and very helpful, especially when it comes to completing audits and making changes. **What do you dislike about Paycom?** I do wish Paycom had the ability to communicate with benefit providers. So that way, if someone was hired or terminated, everything was basically streamlined, like the benefit provider would have the access to update accordingly versus it being, like, a two part, twofold type situation. I'm not going to lie. It was a learning curve, but once you understood it and got the hang of it, then it was very much understandable. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for everything like payroll, time management, and documentation. Paycom's customer service is well informed and very helpful, especially for audits and changes. **Official Response from Alexis Correa:** > Thank you for taking the time to share your feedback about your experience using Paycom, Shae. We're glad to hear that your dedicated specialist has been helpful, especially with audits and changes, and that you've found our software effective for managing payroll, time and attendance and documentation. We invite you to share any additional feedback with your dedicated specialist directly or at feedback@paycomonline.com.  ### 31. User-Friendly, Efficient, but with Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** James B. **Reviewed Date:** November 13, 2025 **What do you like best about Paycom?** I find Paycom to be an incredibly user-friendly system, which makes it easier for me and my team to navigate its various functions, thus enhancing our productivity. The intuitive setup of the report generating process significantly reduces the time we spend on creating customized reports. This, in turn, streamlines our operations and allows us to work more efficiently. I am also incredibly impressed with the improved customer service at Paycom; whenever there is a payroll issue, our assigned representative resolves it promptly, often the same day or even within a few hours. These quick resolutions prevent any disruptions in our workflow and give me confidence in the support I can expect from Paycom. Overall, the combination of its ease of use, efficient reporting, and responsive customer service makes Paycom a highly valuable tool for my payroll, benefit administration, and HRIS needs. **What do you dislike about Paycom?** {"The performance evaluation setup in Paycom can be somewhat complicated and has a steep learning curve, which takes time to understand how it works.","The benefit enrollment process is confusing for employees during the annual open enrollment period and could be improved to be more user-friendly.","There is a general steep learning curve to learn and use all the features available in Paycom, making it initially challenging for users to fully utilize the system."} **What problems is Paycom solving and how is that benefiting you?** I find Paycom streamlines payroll, benefits, and HR processes, saving time on report generation and providing efficient customer service for issue resolution. **Official Response from Alexis Correa:** > James, we appreciate your review highlighting the value Paycom brings to your organization. Our single-database solution is designed to streamline HR and payroll processes, and it's great to hear that our comprehensive reporting features and world-class support are enhancing your productivity. By leveraging Paycom, you're able to make more informed decisions and drive business outcomes, all while reducing the complexity and costs associated with managing a workforce. Thank you for your 5-star review! ### 32. Helping Hand for HR Party of One **Rating:** 4.5/5.0 stars **Reviewed by:** Carolyn B. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Paycom?** Easy access to support and help when needed Ability to store employee information all in the same place for hundreds of employees Quicker streamlined onboarding process Recruiting capability Implementation was easy and enjoyable. Our implementation specialist came on site multiple time throughout the process to make sure we understood and to help teach hands on. **What do you dislike about Paycom?** Reporting Function isn't great. I often have to reach out to our rep to have them run the report I'm looking for or help us find how to create what we need. Current help database is a bit small and the new AI they just rolled out has a very slim ability to answer broad questions. **What problems is Paycom solving and how is that benefiting you?** As an HR party of one, Paycom has helped me automate many of my processes, saving me time and allowing me to be more efficient. Streamlining onboarding, recruiting, payroll, and document management all in one place has been a life saver. Also, I can't say enough about how wonderful their customer support is. **Official Response from Alexis Correa:** > Carolyn, Paycom's automation capabilities have clearly made a significant impact on your HR operations. By automating tasks such as onboarding, recruiting, payroll and document management, you're able to work smarter, not harder - which is exactly what our solution is designed to deliver. Our HR and payroll software for the entire employment lifecycle helps simplify and streamline processes, and we're glad to hear it's been a valuable asset for your organization. Thank you for your advocacy! ### 33. Streamlined Payroll, Employee Empowerment **Rating:** 4.5/5.0 stars **Reviewed by:** Joel C. **Reviewed Date:** January 23, 2026 **What do you like best about Paycom?** I like how Paycom helps in reducing payroll errors and automating payroll calculations. It's really convenient for my employees to view pay stubs and update their personal information. I value that employees can manage a lot of their profile information, which makes things easier for both the company and the employees. The ability to update their profile and request time off effortlessly is beneficial. The initial setup of Paycom was very easy. **What do you dislike about Paycom?** Not ideal for small businesses. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to reduce payroll errors and automate payroll calculations, which makes payroll management easier. It also lets employees view their pay stubs and update personal information, saving the company from needing extra staff for these tasks. **Official Response from Katie Lenhart:** > Thank you for sharing your feedback about Paycom, Joel! We're glad to hear our platform is helping reduce payroll errors and making management easier for you and your team. We're glad to know Employee Self-Service makes it easy for your employees to review and revise their information. ### 34. Paycom has made HR so much easier for us! **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany W. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Paycom?** We love how simple it is to use—everything from payroll to benefits to performance reviews is in one spot. Employees really like being able to update their own info and check their pay stubs without having to ask HR. It’s saved our team a ton of time and cut down on mistakes. The platform is super user-friendly, and the support team has been great whenever we’ve had questions. Overall, Paycom has streamlined our processes and made life easier for both HR and employees. **What do you dislike about Paycom?** The only area we’d like to see improved is making the onboarding setup a bit more user-friendly for admins. That said, once you get the hang of it, the process becomes second nature. **What problems is Paycom solving and how is that benefiting you?** Paycom has helped us streamline payroll with their BETI platform, making each payroll run more efficiently. Since employees approve their own paychecks before submission, it’s the best way to ensure accuracy for everyone’s pay. **Official Response from Katie Lenhart:** > Tiffany, thank you for taking the time to share your experience with Paycom! We're glad to hear that our single solution has simplified your HR processes, saving your team time and reducing errors, and that our Employee Self-Service software has empowered your employees to take ownership of their information and paychecks. Your dedicated specialist is committed to providing world-class service, and we're happy to hear that they've been a valuable resource for you. Overall, we're proud to have helped you streamline payroll with Beti and ensure accuracy for everyone's pay. We appreciate your feedback! ### 35. Centralized Payroll System for Remote Teams **Rating:** 3.5/5.0 stars **Reviewed by:** Michaela K. | Compliance Director, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Paycom?** I find Paycom very useful because it keeps all of payroll and employee benefits in one place, which is especially helpful since we are a fully remote company. I like the ease of use when reviewing timecards, approving PTO, and looking up employee information. It's good to have it all in one place so employees can access it at any time. I also like that viewing and printing paystubs is easy. **What do you dislike about Paycom?** Learning to navigate Paycom can be difficult and looking up previous employee reviews is hard to find at times. Having less drop downs for where information is stored would be beneficial. **What problems is Paycom solving and how is that benefiting you?** Paycom keeps all payroll and employee benefits in one place, which is especially useful for our remote company. It's easy to review timecards, approve PTO, and access employee information, allowing employees to access everything anytime. **Official Response from Alexis Correa:** > We appreciate your feedback on Paycom's single HR and payroll software, which has helped streamline payroll and employee benefits management for your remote team. Our software is designed to provide a single source of truth for all employee data, making it easier to manage payroll, time and attendance and benefits in one place. To further enhance your experience, we recommend exploring our innovative tool, IWant™, which provides instant and accurate employee data. By leveraging IWant and collaborating with your dedicated specialist, you can unlock the full potential of our software. ### 36. Outstanding Experience—Highly Recommended **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica V. | R, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Paycom?** Paycom makes it easier to attract more qualified talent from the moment they create a candidate profile to the day they onoard and every step in between. Customer support is always responsive and helpful. **What do you dislike about Paycom?** The Talent screen can be a bit clunky; we often have to click backwards several screens to return to a task. Hyperlinks would be great. **What problems is Paycom solving and how is that benefiting you?** Before moving to the Talent Management platform, we didn’t have a dedicated process for job ads, scheduling, résumé review, or candidate management. This system has streamlined our workflow, improved the quality of our applicant pool, and reduced our time-to-fill by nearly 60%. **Official Response from Katie Lenhart:** > Jessica, thank you for taking the time to share your experience with Paycom! We're thrilled to hear that our Talent Management module has streamlined your workflow, improved the quality of your applicant pool and reduced your time-to-fill by nearly 60%. We're proud of the impact we're making in helping organizations like yours attract and hire top talent. If you have any other feedback or suggestions, please don't hesitate to reach out to your dedicated specialist. We value your partnership and look forward to continuing to help you achieve your talent management goals! ### 37. Streamlined HR with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Amy S. | TR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I love Paycom for its user-friendly interface, which significantly simplifies my tasks and reduces the time required for payroll processing from two days to just two hours. The automation of numerous processes ensures efficiency and prevents oversights. The customer service is outstanding, characterized by proactive and continuous support, ensuring smooth operation of the program. Even though assistance is rarely needed due to the system's robustness, their readiness to help is always comforting. The assistance during the initial setup was exceptional as well, with an implementation team that is easy to work with and provides on-site training, enhancing our transition to Paycom. Overall, Paycom comprehensively meets all my HR and payroll needs, eliminating the necessity to integrate it with any other software. **What do you dislike about Paycom?** I think everything is great! If anything, there are certain features that can be overwhelming at first because it's very customizable. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to automate processes enhancing efficiency. Its user-friendly interface and proactive customer service ensure smooth operations, covering all my HR needs without missing anything. **Official Response from Alexis Correa:** > Amy, your experience of Paycom is a testament to the power of our single, intuitive software to streamline HR and payroll processes. We're thrilled to hear that our user-friendly interface and automation capabilities have significantly reduced your payroll processing time and eliminated the need for integrations with other software. Your dedicated specialist remains committed to providing exceptional support and ensuring your continued success with Paycom. Thank you for your 5-star review! ### 38. Super smart system, ahead of the rest. **Rating:** 4.0/5.0 stars **Reviewed by:** Susan M. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Paycom?** 1. A dedicated, boots-on-the-ground support person! Shout out to Makayla! 2. instructional videos ( I am a new user) 3. Honesty - there are a few things that could be more user-friendly and Paycom owns their shortcomings. 4. Updates rolled out all the time! **What do you dislike about Paycom?** 1. The landing page for admins could be cleaner, no place to save favorite tabs, or the most common tabs. 2. New AI tool is ok, but not really AI yet. It just spits back information that might be two mouseclicks away. I am waiting for AI support for using the system AND for running reports. I would pay double to have that functionality. 3. LMS gets a 5/10, need more updated content. 4. Global payroll would allow us to keep Paycom as a partner, Europe to start would be nice. **What problems is Paycom solving and how is that benefiting you?** We are still working out the complexities of Positions and Seats so we can more adequately run our metircs for turnover, days to fill, plottting retention etc. **Official Response from Katie Lenhart:** > Susan, thank you for taking the time to leave a review! We're thrilled that you appreciate the support and transparency from your dedicated specialist and are benefitting from Paycom's training resources and consistent updates. We appreciate your feedback on ways to enhance our platform, and we look forward to continuing to support you and your organization's success. ### 39. User-Friendly HR Solution with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mary B. | Director Of Accounting **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I appreciate how user-friendly Paycom is, which facilitates everyday tasks for managers and myself. The convenience of having all our applicants consolidated in the Applicant Tracking feature is invaluable. I also value the efficient customer service; the fact that issues are often resolved on the first call, and for non-urgent matters, responses typically arrive within a day or two. The helpfulness of our Client Representative in setting up and training, particularly with the new scheduling module, stands out. The scheduling module itself is beneficial as it centralizes department schedules while allowing employees to manage their shifts and view their schedules at their convenience. Lastly, the implementation process was exceptionally smooth, guided by knowledgeable specialists who provided a clear roadmap, making the arduous process of switching payroll providers manageable. I still recommend Paycom despite recent price increases due to the outstanding customer service and ease of use that truly reflect the system’s quality. **What do you dislike about Paycom?** I find that due to their rapid growth, some customer service representatives at Paycom are new and inexperienced. This occasionally results in receiving different answers for the same queries, which can be confusing and frustrating. Additionally, I am not satisfied with the mandatory upgrades to new platforms, especially since these come with higher prices, even when the old platform suited our needs well. **What problems is Paycom solving and how is that benefiting you?** I find Paycom user-friendly for applicant tracking, onboarding, and scheduling, keeping all data centralized. It simplifies payroll and enhances shift management while providing reliable customer service, ensuring issues are resolved swiftly. **Official Response from Alexis Correa:** > Your advocacy of Paycom as a user-friendly HR solution with world-class support is a testament to the value we strive to deliver to our clients. We're glad to hear that features like Applicant Tracking and Scheduling have been invaluable to your organization, simplifying processes and enhancing shift management. Your dedicated specialist remains committed to delivering personalized attention and tailored solutions to meet your unique needs, and we invite you to collaborate with them to explore new ways to optimize your workflow and unlock even more value from our software. ### 40. Outstanding Representative Support Transformed Our Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Allie S. | Talent Attraction and Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Paycom?** Paycom has truly simplified our hiring process by aligning everything from candidate management and offer letters through to internal transfers and offboarding. While our implementation had a few hiccups, the support we’ve received since then has been exceptional. Our Paycom representative, Erynn Dostaler, has been the real difference-maker. She is efficient, timely, and incredibly knowledgeable. More than that, she consistently advocates for our requested changes and ensures that our needs are met. Her support has made our overall experience with Paycom top-notch, and we are grateful to have her as a partner. **What do you dislike about Paycom?** Paycom has significantly streamlined our hiring process by aligning candidate management, offer letters, internal transfers, and even offboarding into one platform. Having everything in one place has been a big improvement for our team. That said, our implementation did come with some challenges. Certain workflows weren’t as intuitive at the start, and clearer communication during the setup process could have made the transition smoother. With some additional upfront training and guidance, I believe new clients could get even more out of the system right away. What has truly elevated our experience is the outstanding support from our Paycom representative, Erynn Dostaler. She is efficient, timely, and knowledgeable, and she consistently advocates for the changes and adjustments we need. Her dedication has turned what could have been a rocky start into an overall very positive and successful partnership. **What problems is Paycom solving and how is that benefiting you?** Candidate management and the overall ease of the hiring process have been tremendously helpful. We’ve also partnered closely with our Payroll and Finance teams to further streamline and align processes that were previously managed through separate systems. In addition, being able to post jobs directly to our career site and sponsor postings through third-party job boards has been a welcomed time-saver. **Official Response from Katie Lenhart:** > Allie, we're thrilled to hear that Paycom has simplified your hiring process and aligned candidate management, offer letters, internal transfers and offboarding into one software. We're especially proud that Erynn has provided world-class service and advocacy to ensure your needs are met. We're glad to see the positive impact that Paycom has had on your team, including streamlined processes, improved candidate management and increased efficiency in payroll. ### 41. Efficient Payroll, Needs Better Customer Support **Rating:** 3.0/5.0 stars **Reviewed by:** Bill M. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I like Paycom's time management software. Each employee can track their own time, and it allows them to control their time with supervisor approval. This not only helps in managing employee time effectively but also eliminates the need to have someone in my office focus on payroll for a full day. **What do you dislike about Paycom?** I dislike the lack of customer service. There should be a dedicated customer service agent for my company. **What problems is Paycom solving and how is that benefiting you?** Paycom saves time by eliminating the need for a full day of payroll processing and allows employees to track and control their own time, requiring only supervisor approval. We switched from QuickBooks Desktop because payroll was taking too long to complete weekly. **Official Response from Katie Lenhart:** > We're glad to hear that Paycom's HR and payroll software has been efficient and effective in managing employees' time and attendance and streamlining payroll processing, saving your organization a significant amount of time. We'd like to assure you that every client using Paycom is provided with a dedicated specialist who is available to provide personalized support and guidance. We encourage your HR team to reach out to their specialist directly for any questions, and we're confident that they will receive the world-class level of support they need to get the most out of our software. ### 42. Paycom has been a wonderful experience to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron H. | Payroll Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Paycom?** Paycom has been extremely helpful to us by allowing our employees to have access to and be in control of their own HR information. This has removed a considerable burden from our HR team. The features offered are extensive, covering everything from payroll to learning management and beyond. The software interface is convenient and easy-to-use, and there are also many helpful automation features available. This significantly reduces the amount of manual effort required to perform many tasks. Paycom also continually updates and adds features, as well as training opportunities to learn how to use them. **What do you dislike about Paycom?** Although it wasn't a deal-breaker for us, the ability to integrate with other systems (accounting suite, etc.) is fairly limited. The customer support has generally been okay, but sometimes can be a little lacking. Some of the written help guides aren't as helpful as would be desired. They often lack specific detail about how to set things up or how different modules of the system interact with each other. **What problems is Paycom solving and how is that benefiting you?** Paycom has allowed us to streamline many of our HR processes and procedures considerably. We have been able to reduce the amount of time and staff resources spent on doing everyday HR functions, so that those resources can be allocated elsewhere in the organization. It has also allowed us to give everyone easy access to information that helps them perform their roles more efficiently. **Official Response from Alexis Correa:** > Aaron, it's amazing to see how Paycom has helped take a significant burden off your HR team's plate, giving them more time to focus on what matters most. By empowering your employees to take control of their own HR information and streamlining your payroll processes with accuracy and efficiency, we're thrilled to see our software delivering on its promise. Thank you for your advocacy! ### 43. Paycom Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Debra S. | Payroll and benefits Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2025 **What do you like best about Paycom?** As payroll coordinator I am on the site daily Ease of use for employees to navigate their profiles especially with new IWant AI engine. Paycom representatives are knowledgeable, accessible, and always pleasant. Concerns/ issues are addressed and resolved in a timely manner. **What do you dislike about Paycom?** There are no negatives from my point of view as payroll point person. **What problems is Paycom solving and how is that benefiting you?** Onboarding is made easier by not requiring candidates to come on site to complete paperwork using the self-onboarding. Once onboarding is complete, I assign all agency specific paperwork to the employee with a new hire checklist. This is a great time saving process for our agency. Additionally, the new IWant AI driven platform allows ease of navigation for our employees to be able to get info they need on their own. **Official Response from Katie Lenhart:** > Thank you so much for sharing your wonderful experience with Paycom, Debra! We're thrilled to hear that IWant further enhances our platform's ease of use for you and your organization, and that your dedicated specialist provides prompt and knowledgeable support. We appreciate your advocacy and look forward to continuing to support you and your team. ### 44. Effortless Payroll with Seamless Bank Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Candice J. **Reviewed Date:** January 20, 2026 **What do you like best about Paycom?** I like Paycom because it is fast and integrates well with our banking system. Employees find it user-friendly. It's especially easier for direct deposit since I don't have to mess with all the forms, it's just a quick click and sign in to access. The initial setup was very, very easy, easier than any other tool I've used on the PC. It's also cheaper than our previous tool. **What do you dislike about Paycom?** The security could be improved. Maybe better hacking or data loss prevention. **What problems is Paycom solving and how is that benefiting you?** Paycom automates timesheet tracking and calculations, integrates well with our banking system, and is user-friendly for employees. It also simplifies direct deposits with just a quick click. **Official Response from Alexis Correa:** > We're thrilled to hear that Paycom has made payroll processing effortless for you, with a seamless and user-friendly experience for you and your workforce. We want to assure you that Paycom has devoted extensive resources to data security, and we have strong confidence in our data protection policies. Thank you for choosing Paycom and for your 5-star review, Candice! ### 45. Efficient Payroll with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sally D. **Reviewed Date:** December 12, 2025 **What do you like best about Paycom?** I appreciate Paycom for its ease of use and the quick and efficient support I receive when I have questions or problems. The faster turnaround times for payroll and the ability to track 30, 60, 90, and yearly reviews, along with any necessary disciplinary actions, are really helpful. I also like that Paycom handles file feeds for our insurance updates and 401K distributions. The initial setup was very easy due in part to the significant support we received from Paycom. Price and ease of use were primary reasons for switching to Paycom from another product. **What do you dislike about Paycom?** Sometimes it seems that the updates come out faster than I can learn them. **What problems is Paycom solving and how is that benefiting you?** Paycom speeds up payroll processing and aids in tracking reviews and disciplinary actions. **Official Response from Alexis Correa:** > Your experience with Paycom has been marked by efficient payroll processing, a user-friendly interface, and quick support from your dedicated specialist, which has been instrumental in helping you navigate the platform. As a single software, Paycom has streamlined your HR and payroll processes, allowing you to manage your workforce with ease and confidence. Your dedicated specialist is committed to providing personalized attention and dedicated service, and we're glad to hear that implementation and ongoing support have met your needs. Thank you for your 5-star review, Sally! ### 46. Cutting-Edge Payroll Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Susan S. **Reviewed Date:** November 25, 2025 **What do you like best about Paycom?** I find Paycom's cutting-edge software a significant asset for our company's payroll processes and new hires. The software makes these processes remarkably straightforward and seamless, enhancing our efficiency. Additionally, the team support available when needed is outstanding and provides constant reassurance. Having used Paycom for over 12 years, I can confidently say they maintain a high level of professionalism and accuracy. The setup process was incredibly easy, which added to the positive experience. Paycom has consistently delivered strong support throughout our long-standing partnership, making it a crucial part of our operations. Given these factors, I highly recommend Paycom. **What do you dislike about Paycom?** nothing to dislike **What problems is Paycom solving and how is that benefiting you?** I find Paycom simplifies our payroll processes and makes onboarding new hires easy. The cutting-edge software and professional support contribute to accurate and efficient operations, enhancing our experience. **Official Response from Alexis Correa:** > Susan, your endorsement of Paycom as a crucial part of your operations validates our commitment to delivering a comprehensive HR and payroll solution that streamlines processes, reduces administrative burdens and empowers businesses to achieve greater efficiency and productivity. We appreciate your recognition of our dedication to providing world-class support and maintaining a high level of professionalism and accuracy throughout our 12-year partnership. Your satisfaction is a direct reflection of our ability to deliver a single database, comprehensive solution that simplifies the complexities of HR and payroll. Thank you for your 5-star review! ### 47. Effortless Payroll with Streamlined Onboarding **Rating:** 3.5/5.0 stars **Reviewed by:** Keno H. **Reviewed Date:** January 16, 2026 **What do you like best about Paycom?** I handle payroll, time clocks, and employee self-service stuff through Paycom, and it really cuts down on paperwork and makes onboarding new hires way faster. I appreciate the clean and straightforward interface that isn't overwhelming and keeps me coming back. I love how it auto-calculates accrued PTO correctly, preventing payroll errors when PTO is used as paid time off. The initial setup was extremely easy. **What do you dislike about Paycom?** Needs more design options for pay stubs. **What problems is Paycom solving and how is that benefiting you?** I handle payroll, time clocks, and employee self-service with Paycom. It cuts down on paperwork, speeds up onboarding, and prevents payroll errors when PTO is used as paid time off. **Official Response from Katie Lenhart:** > We're thrilled to hear that our software has simplified your payroll and time and attendance processes, making onboarding new hires faster and reducing paperwork. It's great to know that our auto-calculation of accrued paid time off has also helped prevent payroll errors, providing you with greater accuracy and peace of mind. We encourage you to share any additional feedback with us at feedback@paycomonline.com.  ### 48. Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Alina C. | HR Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Paycom?** Likes: The platform has a wide range of functionality and tools to support HR and payroll processes. We recently met with our new account representative and I have already communicated our past concerns. It was a productive conversation and we’re hopeful for improved support moving forward. **What do you dislike about Paycom?** Dislikes: We ran into a major issue with accruals and rule settings. Our previous Customer Service Representative misinformed us and made changes that impacted all employees' accrual balances. The support team was unable to properly identify the issue or offer corrective guidance, and instead gave further inaccurate information. We had to investigate and troubleshoot the issue ourselves to get things back on track. Paycom failed to update the platform with the revised 2025 W9 form. Despite the form being released, no system update was made. When we contacted support, we were instructed to make manual edits, but the solution did not work. We ultimately needed intervention from their back end team to resolve the issue. It is frustrating that a payroll company did not implement IRS form changes on day one, and even more concerning that there was no reliable or compliant way for clients to update the form themselves. The manual form editor locked all fields to the employee, with no option to reassign required fields to the employer side. These issues raise concerns about the system's readiness for compliance-related updates and the overall quality of support, especially for critical functions like tax documentation and time off accruals. **What problems is Paycom solving and how is that benefiting you?** Paycom works for what we need to get done. The employee self-service portal is easy enough for employees to use. Manager on the Go is helpful for approving timecards on the fly, and the checklists feature is useful for streamlining onboarding tasks. **Official Response from Alexis Correa:** > Alina, thank you for sharing your thoughts on Paycom. We appreciate your feedback and are confident that our single software solution can simplify your workflow and continue to help you stay compliant. We invite you to share your concerns directly with your dedicated specialist or at feedback@paycomonline.com. ### 49. Paycom is a great system **Rating:** 5.0/5.0 stars **Reviewed by:** Carla W. | Human Resources Director, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Paycom?** We have a dedicated Customer Service Representative who is very helpful and knowledgeable and can usually get any issue fixed quickly and if not will find out an answer and get back to us promptly. If there is not a solution at the time then he will submit over to programming to have it reviewed for future updates. We have our client representative who is also available to us and comes to our facility periodically and when needed to do best practice training with us to assist us with optimizing use of the system and these are super helpful and have helped us to find easier ways to do things in the system or he will go over new updates to the system and show us how to use those. We have to pay extra for our previous HRIS to do these. Previous implementation for our past HRIS systems was very tedious and stressful so we were a little worried about it with Paycom but we were having too many issues with the previous system that we went ahead and made the move to Paycom. We were absolutely floored at how simple and easy Paycom made our implementation, the implementation contact was fantastic and the stress was so minimal. Paycom is user friendly and if there are anything that is not working well we just call or email our rep and he usually has the issue resolved pretty quickly. We were able to interface with our nursing staffing program and that has worked very well. Our staff for the most part like Paycom and most of their issues turn out to be user issues so HR is able to walk them through the correct process. **What do you dislike about Paycom?** We are still unable to utilize the evaluation system since not designed to accommodate how we do our evaluations which is 90 days from hire and then every year after but then that begins over when someone moves into another position. Paycom has tried to assist us with some work arounds but none have worked so we are still trying to figure this out and hopefully future updates will allow us to use it. For now we are back using paper evaluation forms but its not that much of an issue for now. Our rep has all the information as to what we need the system to do and has been working to find us a work around for this. Other than that, we are happy with the system. **What problems is Paycom solving and how is that benefiting you?** The system has a good ACA system that helps us to stay in compliance with the ACA and notifies when you are under the required % offered and when someone is working added hours and should be offered insurance benefits. It also assists with the required reporting. It has an FMLA system that assists with keeping up with those on FMLA and days/hours they have left. The applicant system is easy to use and Directors can all their applicants and make notes in the system when interviewing. We can send an email directly through the system to communicate with an applicant. It has applicant work flows so that we make sure that all criteria is met prior to bringing a new hire into the facility. The On Boarding and Learning System has helped us tremendously with our onboarding trainings and annual required trainings since these can all be done by employee in the system and we can see which ones have been completed and ones still pending. The certification management is not the best but pretty good since we use it to put in all education diplomas, certifications, registrations, licenses, etc (healthcare has a lot of these) and it helps us by notifying us when someone's credential is expiring so that we can make sure to get this updated. Employees or HR can update these in the system. We are also able to archive or delete and old document out if the employee chooses not to renew it and its not something required by their position which was a recent update that Paycom made due to suggestions from Clients. It should be renamed Credentials Management. Paycom is always making improvements to their system and listening to clients and the improvements they make don't mess up something else as did with our previous HRIS system so that is a plus. Most of the report tools are great and easy to use, if not then you just contact your rep and they get you taken care of or let you know which report you should be utilizing. My report issues have usually been from my error in not making right selection or using the wrong reporting tool so was an easy fix. Everything with Payroll is much easier and our employees are doing great with managing their time card and approving time prior to their Director approving it. We have greatly decreased the number of Payroll errors and hardly ever have to do a mini run to pay them for something that was missed. **Official Response from Alexis Correa:** > Carla, your experience highlights the importance of having a dedicated specialist who can provide personalized support, which is a key aspect of Paycom's service model. Our goal is to ensure that clients have a single point of contact who can resolve issues quickly and efficiently, and it's clear that this approach can make a significant difference. Our HR and payroll software is designed to be user-friendly, efficient and accurate, with features such as Employee Self-Service, Time and Attendance and Garnishment Administration. We aim to provide a seamless payroll experience that allows clients to focus on strategic initiatives, rather than getting bogged down in unnecessary administrative tasks. We're also glad to have had the opportunity to provide you with a smooth implementation experience, which is a significant improvement over your previous provider, and we're proud to have been able to make a positive impact on your business from the very start. Thank you for your 5-star review! ### 50. Effortless Payroll Processing for Diverse Employee Types **Rating:** 5.0/5.0 stars **Reviewed by:** Ray M. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Paycom?** Ease of using the system when processing payroll. This is critical since we process payroll weekly and the fact that we have some hourly employees, some salaried employees, some commission based employees and a 1099 employee. **What do you dislike about Paycom?** Understanding all of the benefits that the software offers, especially when attempting to gather YTD information about specific employees. This quite frankly is offset by the assistance of Paycom employees when contacted **What problems is Paycom solving and how is that benefiting you?** Time it takes to actually enter employee's pay on a weekly basis and actual processing time. **Official Response from Alexis Correa:** > Ray, we're delighted to hear that Paycom has streamlined your payroll processing, making it effortless to manage your workforce, including hourly, salaried, commission-based and 1099 employees. Our software is designed to save you time and reduce administrative burdens, and we're glad to see that it's achieving this goal for you. Thank you for your 5-star review! ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1896824&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+10%3A46%3A48+-0500&secure%5Bsession_id%5D=69ee0658-7804-4239-927d-0da218c4b6ef&secure%5Btoken%5D=26111f99ddc0bb2ce3c1172ef7a62534bad4d7abe42778943cfdcfeb810763fc&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Usage Tracking/Analytics** - Usage Tracking/Analytics **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Third-Party Integration** - Third-Party Integration **Conversational AI** - Conversational AI **Multi-Language** - Multi-Language **Predictive Analytics** - Predictive Analytics **Workflow Automation** - Workflow Automation **HR System Integration** - HR System Integration **Escalation Management** - Escalation Management **Proactive Tasking** - Proactive Tasking **Proactive Intervention** - Proactive Intervention **AI‑Powered Candidate Screening** - AI‑Powered Candidate Screening **Policy Enforcement** - Policy Enforcement **Interview & Scheduling Agent** - Interview & Scheduling Agent **Agent Governance** - Agent Governance **HR Automation** - HR Automation **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Corporate Card - Credit Card Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Logistics** - Integration - Analytics - Data Import/Export - Upload - Employee Directory - Social Media Integration **Platform Basics** - Interoperability - Performance - Internationalization - Security **Basics** - Performance - Mobility **Basics** - Reporting - Interoperability - Performance - Real-Time Reporting **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management - Interactive Content - Skills Tracking - Progress Tracking - Course Management - Contact Management - eCommerce Management - Learning Management - Assignment Management - Assessment Management - Learner Portal - Content Library **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Reporting - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Platform Basics** - Reporting - Performance **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Reporting Capabilities - Compensation Data Management - Bonus Management - Real-Time Data - Reporting/Analytics - Benefits Management - Commission Management - Incentive Management - Payroll Management - Budget Management - Workflow Management - Compliance Management - Performance Management - Document Management - Employee Management **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Payments** - Earned wage access **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Generative AI** - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History - Succession Planning - Salary Planning **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Asynchronous Learning - AI Copilot - Activity Dashboard - Training Companies - Customizable Reports - Self-paced Learning - Gamification - Multi-Language - Skills Assessment - Modeling & Simulation - Academic/Education - Third-Party Integrations - Customizable Branding - Tests/Assessments - Training Administration - Social Learning - Surveys & Feedback - Blended Learning - Virtual Classroom - SCORM Compliance - Mobile Learning - Generative AI - Built-in LMS - Built-in Course Authoring - Learning Paths/Tracks - API - Synchronous Learning - Certification & Licensing - Single Sign On - Reminders - Corporate/Business - Reporting/Analytics **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Travel Management** - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Platform Functionality** - Customizability - Mobility **Content** - Content Library - Customizability - Content Creation **Additional Functionality** - Client Portal - Mobility - Dashboard - Activity Dashboard - Internal Talent Mobility - Employee Portal - Self Service Portal **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Basics** - Reporting - Performance **Platform Content** - Automation - Search Tools - Posting Tools - Resume Posting - Full Text Search - Resume Search **Platform Content ** - Employee Tracking - Employee Development - Career Development - Progress Tracking **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - Generative AI **Benchmarking and Equity - Compensation Management** - Pay Equity - Salary Bands **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Task Automation - AI Agents for HR** - Autonomous Task Execution **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths/Tracks - Communication & Notifications - Assignment Scheduling - Self-paced Learning - Mobile Learning - Blended Learning - Social Learning - Synchronous Learning - Extended Enterprise Learning - Asynchronous Learning **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization - Real-Time Notifications **Performance** - Monitoring - Reporting - Interoperability - Real-Time Reporting **Content** - Automation - File Sharing **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates - Customizable Templates **Platform Additional Functionality** - Mobility - Regulatory Compliance **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality** - Dashboard - Mobility - Portal - Marketing Tools - Integrations - Social Media Integration - Payment Gateway Integration - Customizable Branding - Content Marketing - Email Marketing - Self Service Portal **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations - Internal Talent Mobility - Employee Portal - Learning Management - Talent Management - Meeting Management - Training Management - Goal Management - Forms Management - Performance Management - Employee Management - Feedback Management - Performance Review Management - Recruitment Management **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Feedback** - Continuous Feedback - Requesting Feedback - Surveys & Feedback - 360 Degree Feedback **Administration** - Reports and dashboards - Compliance - Mobile compatibility **Generative AI** - Generative AI **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Additional Functionality** - Mind Maps - Version Control - Calendar Management - Time Off Requests - Template Management - Self Service Portal - Templates - Real-Time Data - Smart Chart Legend - AI Copilot - Document Management - Design Management - SSL Security - Feedback Management - Applicant Tracking - Succession Planning - Real-Time Notifications - API - Customizable Templates - Access Controls/Permissions - Document Storage - Generative AI - Data Visualization - Workflow Management - Employee Profiles - Organizational Charting - Interactive Elements - Reporting & Statistics - Pulse Surveys - Employee Database - HR Management - Commenting/Notes - Customization - Publishing/Sharing - Employee Onboarding - Task Management - Brainstorming - Single Sign On - Collaboration Tools - Customizable Fields - Training Management - Customizable Reports - Charting - Contact Management - Surveys & Feedback - Employee Photos - Employee Management - Org Chart Creation **Additional Functionality** - Single Sign On - Succession Management - Real-Time Analytics - Surveys & Feedback - Employee Onboarding - Template Management - Employee Database - Goal Management - Organizational Charting - Alerts/Notifications - Succession Planning - "What If" Scenarios - Talent Acquisition - Training Management - Compliance Management - API - Applicant Tracking - Career Development - Progress Tracking - Reporting/Analytics - Workflow Management - Customizable Reports - Recruitment Management - Employee Management - Employee Profiles - Learning Management - Approval Process Control - Compensation Management - Individual Development Plans - Email Reminders - Generative AI - AI Copilot - Document Storage - Monitoring - Assessment Management - Customizable Templates - Competency Management - Third-Party Integrations - Performance Management - Onboarding - Customizable Branding - Reminders - Employee Engagement - Learning & Development **Additional Functionality** - Internal Meetings - AI Copilot - Individual Development Plans - Employee Database - Self Assessment - Reporting & Statistics - Alerts/Notifications - Analytics - Customizable Forms - Skills Assessment - Generative AI - API **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Additional Functionality** - Matching Engine - Job Search/Filter - Reminders - Job Marketplace - Alerts/Notifications - Resume Database - Customizable Fields - Activity Tracking - Performance Metrics - AI Copilot - Multiple Employer Profiles - Recurring/Subscription Billing - Referral Tracking - Candidate Profiles - Interview Scheduling - Email Templates - Customizable Reports - Resume Parsing - Customizable Templates - Reporting & Statistics - Email Alerts - Discussions/Forums - Billing & Invoicing - Generative AI - Data Import/Export - Social Recruiting - Multi-Language - Applicant Tracking **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Access Controls/Permissions - Third-Party Integrations - HR Management - Timesheet Management - Leave Tracking - Team Calendars - Reporting & Statistics - Vacation/Leave Tracking - Real-Time Data - Document Storage - Workflow Management - Attendance Management - Payroll Management - Calendar Management - Activity Dashboard - Employee Management - Employee Profiles - Absence Management - Time Off Requests - Performance Management - Approval Workflow - Time Off Management - Customizable Reports - Leave Policy Management - Compliance Management **Client Invoicing** - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance - SCORM Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring - Third-Party Integrations **Reporting** - Cost Tracking - Dashboards - Time Tracking - Vacation/Leave Tracking - Activity Tracking **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries - Skills Assessment - Engagement Tracking - Skills Tracking - Progress Tracking - Interactive Content - Rewards Management - Assessment Management - Assignment Management - Registration Management - User Management - Video Management - Learning Management - Training Management - Communication Management - Self Service Portal **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Platform Performance** - Reporting - Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Customizable Branding - Bite-Sized Learning - Offline Access - Self-Enrollment - Learning Paths/Tracks - Quizzes - SCORM Compliance - Blended Learning - Mobile Access - Asynchronous Learning - Data Import/Export - Gamification - Reporting & Statistics - Certificates - Single Sign On - Multi-Language - Generative AI - API - AI Copilot - Third-Party Integrations - Reminders - Customizable Templates - Real-Time Analytics - Synchronous Learning - Spaced Repetition - Collaboration Tools - Peer Learning - Activity Dashboard - Adaptive Learning - Customizable Reports - Surveys & Feedback - Alerts/Notifications - Leaderboards - Course Authoring - Training Companies - Progress Reports - Academic/Education - Employee Training - Certification & Licensing - Virtual Classroom - Corporate/Business - Video Conferencing **Additional Functionality** - Onboarding - Document Management - API - Reminders - Direct Deposit - Approval Process Control - Multi-State - Access Controls/Permissions - Reporting & Statistics - Payroll Outsourcing - Employee Profiles - Employee Database - Compensation Management - Self Service Portal - Payroll Reporting - Tax Forms - Third-Party Integrations - Generative AI - Tax Compliance - AI Copilot - Customizable Reports - Calendar Management - Payroll Management - Benefits Management - Check Printing - Data Import/Export - Wage Garnishment - Compliance Management - Alerts/Notifications **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **Mobile** - Receipt Capture - Mileage Tracking - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries - Compliance Tracking - Course Tracking - Progress Tracking - eCommerce Management - Knowledge Base Management - Course Management - Assessment Management - Training Management - Feedback Management - User Management - Learner Portal **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Generative AI** - Generative AI **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - AI Copilot - Built-in Course Authoring - Reminders - Academic/Education - eLearning Companies - Virtual Classroom - Offline Access - Personalization and Recommendation - Video Conferencing - Certification & Licensing - Single Sign On - API - Progress Reports - Access Controls/Permissions - Collaboration Tools - Customizable Branding - Discussions/Forums - Enrollment Confirmation - Customizable Reports - Activity Dashboard - Third-Party Integrations - Gradebook - Corporate/Business - Workflow Automation **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top Paycom Alternatives - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,598 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,671 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews)