---
title: Paycom Reviews
meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features
meta_description: Paycom reviews, pros and cons, and highest rated features. All from
  real, verified users.
aggregate_rating:
  rating_value: 4.5
  review_count: 6917
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Paycom Reviews
**Vendor:** Paycom  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 6,917
## About Paycom
Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives.



## Paycom Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. (395 reviews)
- Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. (276 reviews)
- Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. (252 reviews)
- Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. (242 reviews)
- Users find Paycom&#39;s **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. (210 reviews)
- Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews)
- Payroll Ease (168 reviews)
- Efficiency (163 reviews)
- Easy Setup (161 reviews)
- Comprehensive Features (159 reviews)

**What users dislike:**

- Users express disappointment with Paycom&#39;s **poor customer support** , indicating unresponsiveness and a lack of effective solutions. (107 reviews)
- Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. (103 reviews)
- Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. (103 reviews)
- Users find Paycom&#39;s **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. (99 reviews)
- Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. (92 reviews)
- Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews)
- Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews)
- Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews)
- Limited Customization (74 reviews)
- Difficult Navigation (68 reviews)

## Paycom Reviews
  ### 1. System with Inadequate Functionality and Support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Kimberly S. | Senior Director of People &amp; Culture, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about Paycom?**

Nothing

**What do you dislike about Paycom?**

I'm really frustrated with Paycom because it creates more problems than it solves. The system is buggy and things break randomly, so I'm always dealing with unexpected issues when staff come to me with problems. For instance, changes in employee profiles aren't automatically updated as you'd expect, leading to tons of extra work like manual corrections and internal audits. There's no test environment either, and it feels like features that could be really helpful are added too late. Plus, their support isn't great. I feel like we're paying a lot just to be part of their user experience team. It also doesn't integrate with any other tools, which is another big downside. Setting it up was a nightmare, especially since Paycom doesn't offer any on-site support to help you understand the system. Overall, I wouldn't recommend it to anyone.

**What problems is Paycom solving and how is that benefiting you?**

Honestly, Paycom creates problems for me. It leads to random issues that I only discover when they occur, causing additional work like audits and communication with vendors. I spend a lot of time fixing issues and addressing staff concerns due to system inaccuracies.

**Official Response from Alexis Correa:**

> At Paycom, we're dedicated to setting our clients up for success and hold our software and our team to a high standard, including offering on-site support. We're disappointed this wasn't your experience and would appreciate the opportunity to learn more. We invite you to share your feedback at feedback@paycomonline.com.

  ### 2. Technology twenty years behind the times

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Paycom?**

Paycom has made timeclock and payroll processing more straightforward for us, and given our employees easier access to related documentation.

**What do you dislike about Paycom?**

Nearly everything else about the system is patently awful. We are a lean team and are in this tool every day, and we still cannot get it to work for our needs, which Paycom has been unresponsive to when we express that concern, to the point we are likely reverting to the tools we used before the implementation. In fact, during sales and implementation, we were told things that the system could do that it absolutely cannot do, and feel like we were sold vaporware.

This tool is at least 20 years behind the competition in this space, and is not terribly concerned with closing that gap. The ATS in particular is antiquated and possesses absolutely none of the features of a modern ATS. The UI is unintuitive and often takes 10 steps to do what can be done in two - I know because the three other tools I've used in the last five years can do it in two (or fewer).

The implementation was also concerning. I asked why we weren't running a parallel payroll with our old system before implementation and was told "that's not how we do it". Fortunately, we ran an off-cycle payroll before our main one to find the *dozens* of problems that would have surfaced in the main payroll. And when we flagged these, there was a total lack of urgency on Paycom's part. They wanted us to run the payroll and fix the problems after, but then we would not have been certain they were fixed before running our main payroll.

Support is responsive, but does not take the time to understand the core question before answering reflexively. And when they respond, you get the company line, not the solution to your problem.

**What problems is Paycom solving and how is that benefiting you?**

Implementing Paycom has caused far more problems than it has solved, because it has - thus far - *solved* none, and created many.

**Official Response from Alexis Correa:**

> At Paycom, we aim to empower our clients with the tools and resources they need to succeed, and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours.

  ### 3. Functional platform, but governance and value alignment need improvement

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2026

**What do you like best about Paycom?**

What I like best about Paycom is its employee-driven, single-platform structure. The self-service model reduces manual payroll intervention, improves data accuracy at the source, and keeps HR, payroll, time, and benefits fully integrated—so I can see payroll impacts and compliance in real time without relying on multiple systems or reconciliation workarounds.

**What do you dislike about Paycom?**

The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often discussed in meetings but not reliably carried through to completion, resulting in unnecessary meetings that do not lead to resolution and requiring significant customer follow-up to move issues forward. Billing transparency is limited, making independent validation and internal governance difficult. There have also been instances where agenda items were promised but not included, pricing meetings were scheduled and then canceled without rescheduling, and administrative penalties (such as late fees tied to timing nuances) were applied in ways that felt disproportionate to the situation.

Cost is also high relative to the functionality we use. For example, we do not utilize Paycom for time and attendance, yet overall pricing remains difficult to justify compared to the value delivered. Taken together, the total cost of the platform does not consistently align with the level of execution, transparency, and support provided.

**What problems is Paycom solving and how is that benefiting you?**

Paycom provides a centralized platform for core payroll and HR data, which helps reduce fragmentation between systems and supports consistent recordkeeping. Routine payroll processing is generally reliable once configured, and having employee information, payroll history, and compliance-related reporting in a single system simplifies certain administrative and audit preparation tasks.

The primary benefit is operational consolidation—maintaining core payroll and HR functions in one environment rather than coordinating across multiple disconnected tools. This can reduce manual data movement and support baseline compliance and reporting needs for a mid-sized organization.

**Official Response from Alexis Correa:**

> We appreciate your recognition of Paycom’s employee-driven, single-software design, which delivers real-time visibility, strong data accuracy and reliable payroll processing without the complexity of multiple systems. While your experience doesn’t align with the standard we strive to deliver for our clients, we remain confident in both the strength of our software and the service model supporting it. We welcome the opportunity to work with you directly to address your feedback and invite you to reach out to us at feedback@paycomonline.com.

  ### 4. Overengineered, Unintuitive, and Expensive—Paycom Made Payroll a Costly Chore

**Rating:** 0.5/5.0 stars

**Reviewed by:** Tony S. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2026

**What do you like best about Paycom?**

The name, its good name, but that's abour it.

**What do you dislike about Paycom?**

Title: One of the Most Overengineered and Costly Payroll Platforms We’ve Used

Paycom turned what should be a straightforward payroll process into a time-consuming, expensive, and frustrating experience. The platform is unnecessarily complex, unintuitive, and clearly built around Paycom’s internal structure rather than customer efficiency.

Instead of saving time or reducing cost, Paycom significantly increased both. Routine payroll tasks required excessive steps, constant oversight, and avoidable administrative effort. What was positioned as a modern, all-in-one solution functioned more like a system that demands full-time attention just to keep payroll running correctly.

Pricing was quoted based on a weekly payroll assumption, yet the agreement itself does not clearly restrict payroll frequency. Despite this, any attempt to reduce cost or simplify operations exposed how rigid and inefficient the system truly is. The effort required to make basic operational adjustments was disproportionate and unreasonable.

The contrast became obvious immediately after switching to another payroll provider with comparable features. Payroll that previously took unnecessary time, effort, and explanation became simple, fast, and intuitive — highlighting just how overcomplicated Paycom is by design.

Paycom may be tolerable for very large organizations with dedicated payroll teams and high tolerance for complexity. For companies seeking clarity, efficiency, and cost control, this platform delivered the opposite and proved to be a costly mistake.

**What problems is Paycom solving and how is that benefiting you?**

It solved no problems and introduced many

**Official Response from Katie Lenhart:**

> At Paycom, we aim to empower our clients with the tools and resources they need to succeed and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours.

  ### 5. Efficient, Accurate, and Adaptable HR Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole L. | Therapist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about Paycom?**

Efficiency: The single-database system and automation features streamline processes and reduce administrative work for tasks like payroll, onboarding, and talent management.
Accuracy: Automating payroll and giving employees the ability to fix errors before submission helps eliminate costly post-payroll corrections.
Adaptability: The software can be customized for different business needs, and it handles compliance and other complex HR tasks, making it a vital tool for management.

**What do you dislike about Paycom?**

System Errors: Users have experienced significant problems with core functions, including incorrect employee setups, malfunctioning paid time off (PTO) accruals, and erroneous tax calculations.
Poor Mobile and Module Functionality: While the main payroll module is often seen as adequate, other modules like the Learning Management System (LMS) and parts of the mobile app interface are described as "clunky" or difficult to navigate.

**What problems is Paycom solving and how is that benefiting you?**

Paycom solves the problems of disconnected, manual HR processes by providing a single, automated platform for all human capital management needs, benefiting both companies and employees. Benefits for companies include reduced errors, significant time savings, better compliance, and improved ROI through a single database that automates tasks like payroll, time tracking, and benefits administration. Employees benefit from easier access to their HR information 24/7, simplified processes like self-service payroll and benefits enrollment, and a more transparent, error-free experience.

**Official Response from Alexis Correa:**

> Nicole, your experience showcases the powerful impact of Paycom's single database and automation features, which have enabled your organization to achieve significant efficiencies, reduce errors and improve compliance. As an industry leader, we’re committed to continuously innovating our software to further enhance these benefits and drive even more value for our clients. We're proud to see that Paycom has been able to make a positive difference in your organization, and we're dedicated to helping you build on this success.

  ### 6. Comprehensive and User-Friendly HR Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivian J.

**Reviewed Date:** January 16, 2026

**What do you like best about Paycom?**

I use Paycom to track my bonus eligibility and see when rewards are applied. I like that it keeps all my payroll and HR info in one spot so I don’t have to go digging through emails. I like that it gives me a clear history of all my hours and pay, which makes budgeting easier. It makes resolving any pay discrepancies much easier since I have a detailed record at my fingertips. The initial setup was fairly simple since everyone just had to follow the step-by-step instructions.

**What do you dislike about Paycom?**

Sometimes the app loads slowly, especially when I’m trying to access old pay stubs. I think adding a faster search or filter for pay stubs and schedules would really help.

**What problems is Paycom solving and how is that benefiting you?**

I use Paycom to track my bonus eligibility and rewards. It keeps all my payroll and HR info in one spot, saving me from digging through emails. I like that it gives me a clear history of all my hours and pay, making budgeting and resolving pay discrepancies easier.

**Official Response from Katie Lenhart:**

> We're thrilled to hear that Paycom has provided you with a comprehensive and user-friendly HR solution, making it easy to track your workforce's bonus eligibility, benefits and payroll information all in one place. Our single database is designed to simplify HR and payroll tasks, and it's great to know that it's making a positive impact on your ability to budget and resolve pay discrepancies for your employees. By having all your information at your fingertips, you're able to work more efficiently and effectively. Thank you for your 5-star review, Vivian!

  ### 7. Highly Trusted Payroll with Superb Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abdullateef A.

**Reviewed Date:** January 23, 2026

**What do you like best about Paycom?**

I appreciate Paycom for minimizing payroll errors through automation, which includes automatic calculation. These automated features build trust, ensuring employees are confident they'll be paid correctly and on time. The initial setup, though comprehensive due to its many features, is well-structured and guided, often with step-by-step implementation support and assistance from Paycom specialists who help configure the system.

**What do you dislike about Paycom?**

The learning curve for new users can be challenging because Paycom has many features, which can be overwhelming for first-time users. New employees or HR staff may need more training to use it confidently. Downtime or poor internet connectivity can delay access to payroll information, which is a downside since Paycom is a fully digital system.

**What problems is Paycom solving and how is that benefiting you?**

Paycom provides transparency by allowing employees to view payslip and tax details, minimizes payroll errors through automation with automatic calculations, and builds trust by ensuring correct and timely payments.

**Official Response from Alexis Correa:**

> We're pleased to hear that Paycom's automation features have minimized payroll errors and built trust with your workforce, ensuring they're paid correctly and on time. Our goal is to provide a reliable and transparent payroll experience, and it's great to see that our system is delivering this promise. We appreciate your feedback and advocacy, Abdullateef!

  ### 8. Two years in and It is not perfect

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michelle S. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about Paycom?**

Paycom does bring value in certain areas. The system makes it relatively simple to pull payroll reports and access data when needed, which allows me to step in and assist our payroll administrator at any time. Reporting capabilities are helpful, even if not perfect, and provide visibility into important payroll statistics. Another major positive has been our current payroll specialist, who is highly responsive and knowledgeable—an important improvement after previously experiencing turnover and unresponsiveness with other specialists. Over time, benefits administration has also stabilized and now runs more smoothly than it did at the beginning.

**What do you dislike about Paycom?**

Despite its positives, Paycom has several significant limitations. The sales process set unrealistic expectations, promising features that ultimately did not exist. Implementation was rushed, with incomplete or incorrect setup that payroll specialists later had to fix. Reporting, while available, is not as comprehensive as needed. Many reports lack key fields, requiring frequent tweaks from our specialist, and development requests rarely progress.

Functionally, Paycom is not a complete payroll and HR solution. We still rely on our old payroll system for certain functions Paycom cannot handle, which forces us to operate in two systems to ensure documentation and compliance. Several HR-related areas are particularly weak: tracking continuing education is cumbersome, document access control is limited, employee performance evaluations are not well supported, and in-house training and CEU tracking are difficult to manage. Perhaps most concerning, Paycom cannot accommodate workers’ compensation—an essential part of HR—leaving a large gap in capability.

In addition, the system’s design is clunky and unintuitive. Navigation requires moving through multiple areas to find tools, and it is often unclear what impact a selection will have without specialist assistance. While some areas have improved over time, the overall experience has been one of ongoing struggles and workarounds.

**What problems is Paycom solving and how is that benefiting you?**

The one problem it does solve is handling our complex payrolls

**Official Response from Alexis Correa:**

> Michelle, We're excited to share that our commitment to innovation is evident in our latest release of IWant™, our new command-driven AI engine. This tool empowers both employees and administrators to effortlessly navigate our system, accessing instant and accurate data with ease. By streamlining the navigation process, IWant reduces frustration and unlocks the full potential of our software. We're pleased to hear that our system has successfully simplified and automated key processes, resulting in significant time and resource savings for your organization. However, we acknowledge that our report customization capabilities may have fallen short of your expectations. We'd like to learn more about your experience and invite you to share your feedback with your dedicated specialist or at feedback@paycomonline.com.

  ### 9. The Paycom Difference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Minnie I. | Assistant Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Paycom?**

Paycom has made my job easier. The payroll and HR functions are more efficient and streamlined. We were using several platforms to complete open enrollment before Paycom. We can now select benefits in one place, making the process less cumbersome. Customer service is super responsive and always gives me clear, detailed instructions whenever I need help. They go above and beyond to make sure everything runs smoothly

**What do you dislike about Paycom?**

While Paycom has so many good attributes, some improvements can still be made. They should work on allowing us to remove time-off requests from terminated employees without approving or denying them. They stay in my Notification Center indefinitely. I would also like a better way to review whether a manager has approved timesheets without opening each sheet.

**What problems is Paycom solving and how is that benefiting you?**

The payroll and HR tasks are less time-consuming, making me more efficient. It’s giving employees the information they need without waiting for my response. It has been a win-win for us!

**Official Response from Alexis Correa:**

> Thank you so much for sharing your positive experience with Paycom, Minnie! We're thrilled to hear that our HR and payroll software has made your job easier and more efficient. Your dedicated specialist is committed to providing the best support possible, and it's great to know they've been able to help your organization get the most out of our single-database software. Thank you for your 5-star review!

  ### 10. Great Platform and Responsible and Supportive Payroll Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helen C. | Interim Co Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Paycom?**

My experience with Paycom has been excellent. The platform itself is very user-friendly, making it easy to manage payroll and HR tasks. In addition, my payroll specialist has been incredibly responsible and supportive. Even if she doesn’t immediately have the answer to my question, she always goes above and beyond to find it and get back to me quickly. The combination of a reliable system and great support makes Paycom a strong resource for our payroll needs.

**What do you dislike about Paycom?**

Overall, Paycom is great.  However, there is always room for improvement and growth.  
One area for improvement would be allowing clients to work more directly with the tax team. At times, responses can take longer since everything goes through a middle person. Having an office in Puerto Rico, where certain processes work differently, makes this even more important. A more streamlined way to collaborate with the tax team would be a great enhancement.

**What problems is Paycom solving and how is that benefiting you?**

Paycom is helping streamline and simplify payroll and HR processes. Instead of juggling multiple systems or relying on manual work, everything is in one platform that’s easy to use. This saves me time and reduces errors, especially when managing payroll across different locations. Having a dedicated payroll specialist who follows through and ensures I get the right answers has also been a huge benefit. Overall, Paycom makes payroll management more efficient and reliable, which allows me to focus on other important aspects of my work.

**Official Response from Alexis Correa:**

> Helen, Paycom's single-software solution is transforming the way you manage payroll and HR, streamlining processes and automating tasks to give you more time to focus on what drives your business forward. By consolidating everything into one single software, we're eliminating the headaches associated with juggling multiple systems and manual work, freeing you to concentrate on the people and initiatives that matter most. With a dedicated specialist by your side, you have a trusted partner who understands your unique needs and is committed to helping you achieve your organization's goals. Thank you for your 5-star review!

  ### 11. Effortless Payroll Management, Needs Local Compliance Tweaks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jerome M.

**Reviewed Date:** December 07, 2025

**What do you like best about Paycom?**

I really benefit from Paycom's ease of use, which makes my job a lot smoother. I don't have to manually keep track of so many things like employees' hours, sick time, and vacation time. The timecard search is another feature I value a lot since it allows me to approve or deny punch change requests and approve time cards for payroll. Also, the initial setup of Paycom was very easy.

**What do you dislike about Paycom?**

In California, an employee can sign a form to work up to 6 hours without an unpaid 30-minute break, which is legally allowed. However, our HR manager mentioned that Paycom can't support this, and I'm not sure why. Many employees, including myself, prefer having this option.

**What problems is Paycom solving and how is that benefiting you?**

I don't have to manually track employees' hours, sick time, or vacation time. The timecard search lets me approve punch changes and time cards for payroll easily.

**Official Response from Alexis Correa:**

> Jerome, it's great to know that with Paycom, you've been able to streamline your payroll processes, leveraging our software's ease of use to make your job noticeably smoother. Time and Attendance has enabled you to easily approve or deny punch change requests and manage timecards for payroll. By leveraging our software, you're able to work more efficiently and effectively, and we're committed to continuing to support your needs. 

  ### 12. Effective HRIS, But Costly Adjustments

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marco M. | Sr Director, Human Resources

**Reviewed Date:** January 14, 2026

**What do you like best about Paycom?**

I like that Paycom is mobile friendly and helps with compliance on HR-related issues. It's a good system to onboard employees and the benefits administration works especially well with carriers.

**What do you dislike about Paycom?**

I hate that Paycom charges us for every payroll adjustment that we make. I hate that they charge us money to update file feeds with the carriers. If we need to do a tax amendment or amendment with earnings, Paycom charges us money to do that when other HRIS systems like UltiPro do it for free. Paycom doesn't integrate with other softwares.

**What problems is Paycom solving and how is that benefiting you?**

Paycom solves payroll processing issues, streamlines benefits administration during open enrollment, and supports our team growth with L&OD trainings. It's mobile-friendly and helps with HR compliance, and onboards employees well.

**Official Response from Katie Lenhart:**

> We appreciate your feedback on how Paycom has helped solve payroll processing issues, streamlined benefits administration and supported your team's growth through our learning and development webinars. Our mobile app is designed to provide a seamless experience, and we're glad to hear that it's helping with HR compliance and onboarding employees. By leveraging Paycom, you're able to automate and simplify HR and payroll tasks, freeing up more time for strategic initiatives. Thank you for your advocacy, Marco!

  ### 13. Effective HR Solution with Stellar Customer Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shae D. | Senior Business Operations Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Paycom?**

I appreciate Paycom's customer service. Their agents are well informed and very helpful, especially when it comes to completing audits and making changes.

**What do you dislike about Paycom?**

I do wish Paycom had the ability to communicate with benefit providers. So that way, if someone was hired or terminated, everything was basically streamlined, like the benefit provider would have the access to update accordingly versus it being, like, a two part, twofold type situation. I'm not going to lie. It was a learning curve, but once you understood it and got the hang of it, then it was very much understandable.

**What problems is Paycom solving and how is that benefiting you?**

I use Paycom for everything like payroll, time management, and documentation. Paycom's customer service is well informed and very helpful, especially for audits and changes.

**Official Response from Alexis Correa:**

> Thank you for taking the time to share your feedback about your experience using Paycom, Shae. We're glad to hear that your dedicated specialist has been helpful, especially with audits and changes, and that you've found our software effective for managing payroll, time and attendance and documentation. We invite you to share any additional feedback with your dedicated specialist directly or at feedback@paycomonline.com. 

  ### 14. User-Friendly, Efficient, but with Learning Curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** James B.

**Reviewed Date:** November 13, 2025

**What do you like best about Paycom?**

I find Paycom to be an incredibly user-friendly system, which makes it easier for me and my team to navigate its various functions, thus enhancing our productivity. The intuitive setup of the report generating process significantly reduces the time we spend on creating customized reports. This, in turn, streamlines our operations and allows us to work more efficiently. I am also incredibly impressed with the improved customer service at Paycom; whenever there is a payroll issue, our assigned representative resolves it promptly, often the same day or even within a few hours. These quick resolutions prevent any disruptions in our workflow and give me confidence in the support I can expect from Paycom. Overall, the combination of its ease of use, efficient reporting, and responsive customer service makes Paycom a highly valuable tool for my payroll, benefit administration, and HRIS needs.

**What do you dislike about Paycom?**

{"The performance evaluation setup in Paycom can be somewhat complicated and has a steep learning curve, which takes time to understand how it works.","The benefit enrollment process is confusing for employees during the annual open enrollment period and could be improved to be more user-friendly.","There is a general steep learning curve to learn and use all the features available in Paycom, making it initially challenging for users to fully utilize the system."}

**What problems is Paycom solving and how is that benefiting you?**

I find Paycom streamlines payroll, benefits, and HR processes, saving time on report generation and providing efficient customer service for issue resolution.

**Official Response from Alexis Correa:**

> James, we appreciate your review highlighting the value Paycom brings to your organization. Our single-database solution is designed to streamline HR and payroll processes, and it's great to hear that our comprehensive reporting features and world-class support are enhancing your productivity. By leveraging Paycom, you're able to make more informed decisions and drive business outcomes, all while reducing the complexity and costs associated with managing a workforce. Thank you for your 5-star review!

  ### 15. Super smart system, ahead of the rest.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Susan M. | Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2025

**What do you like best about Paycom?**

1. A dedicated, boots-on-the-ground support person! Shout out to Makayla!
2. instructional videos ( I am a new user)
3. Honesty - there are a few things that could be more user-friendly and Paycom owns their shortcomings.
4. Updates rolled out all the time!

**What do you dislike about Paycom?**

1. The landing page for admins could be cleaner, no place to save favorite tabs, or the most common tabs.
2. New AI tool is ok, but not really AI yet.  It just spits back information that might be two mouseclicks away.  I am waiting for AI support for using the system AND for running reports.  I would pay double to have that functionality.
3. LMS gets a 5/10, need more updated content.
4. Global payroll would allow us to keep Paycom as a partner, Europe to start would be nice.

**What problems is Paycom solving and how is that benefiting you?**

We are still working out the complexities of Positions and Seats so we can more adequately run our metircs for turnover, days to fill, plottting retention etc.

**Official Response from Katie Lenhart:**

> Susan, thank you for taking the time to leave a review! We're thrilled that you appreciate the support and transparency from your dedicated specialist and are benefitting from Paycom's training resources and consistent updates. We appreciate your feedback on ways to enhance our platform, and we look forward to continuing to support you and your organization's success.

  ### 16. It's good enough for the cost.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Justine N. | People Ops Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about Paycom?**

The benefits administration and payroll functions are basic, but reliable. They get the job done and our employees usually have accurate paychecks each week.

**What do you dislike about Paycom?**

Unfortunately, the customer service experience leaves a lot to be desired. It's been difficult to maintain continuity with dedicated specialists, and when issues arise, there's often a lack of accountability from team leads. This has made escalations and problem resolution more frustrating than they should be.

It is not conducive to employers in the tech sector that often hire folks on visas. The tax profiles are not setup to accommodate NRA exceptions and take 1.5 years to find a resolution that isn't a workaround with Prior Period Adjustments (PRAs) that they demand you pay for even though it was their error.

**What problems is Paycom solving and how is that benefiting you?**

The allow us to process accurate payroll each week.

**Official Response from Alexis Correa:**

> Justine, thank you for sharing your thoughts on Paycom. We appreciate your acknowledgement of our single software solution's ability to accurately manage data and save time. We would like to assure you that delivering world-class service and a comprehensive suite of HR and payroll tools is our top priority. We would appreciate the opportunity to discuss your feedback in more detail. Please feel free to provide additional feedback at feedback@paycomonline.com.

  ### 17. Effortless PTO Management and Paystub Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bradley A. | Regional Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Paycom?**

I like how Paycom is a one-stop shop for all my pay-related needs. It makes it easy to submit PTO requests and manage paystubs, which is super convenient. Plus, handling historical W2 data is straightforward. I also appreciate how you can access Paycom via the mobile app or browser, which adds to its convenience. The initial setup was very easy too.

**What do you dislike about Paycom?**

I'm not happy with how you can access Paycom via mobile app or browser.

**What problems is Paycom solving and how is that benefiting you?**

I use Paycom to easily submit PTO requests and manage paystub and W2 history. It's a one-stop shop for all my pay-related needs.

**Official Response from Alexis Correa:**

> We're delighted to hear that Paycom has made it effortless for you to manage your time-off requests, paystubs and W-2 data, providing a convenient single software for all your HR and payroll needs. Thank you for your 5-star review, Bradley!

  ### 18. Room for Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Alina C. | HR Payroll Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about Paycom?**

Likes:

The platform has a wide range of functionality and tools to support HR and payroll processes.

We recently met with our new account representative and I have already communicated our past concerns. It was a productive conversation and we’re hopeful for improved support moving forward.

**What do you dislike about Paycom?**

Dislikes:

We ran into a major issue with accruals and rule settings. Our previous Customer Service Representative misinformed us and made changes that impacted all employees' accrual balances. The support team was unable to properly identify the issue or offer corrective guidance, and instead gave further inaccurate information. We had to investigate and troubleshoot the issue ourselves to get things back on track.

Paycom failed to update the platform with the revised 2025 W9 form. Despite the form being released, no system update was made. When we contacted support, we were instructed to make manual edits, but the solution did not work. We ultimately needed intervention from their back end team to resolve the issue.

It is frustrating that a payroll company did not implement IRS form changes on day one, and even more concerning that there was no reliable or compliant way for clients to update the form themselves. The manual form editor locked all fields to the employee, with no option to reassign required fields to the employer side.

These issues raise concerns about the system's readiness for compliance-related updates and the overall quality of support, especially for critical functions like tax documentation and time off accruals.

**What problems is Paycom solving and how is that benefiting you?**

Paycom works for what we need to get done. The employee self-service portal is easy enough for employees to use. Manager on the Go is helpful for approving timecards on the fly, and the checklists feature is useful for streamlining onboarding tasks.

**Official Response from Alexis Correa:**

> Alina, thank you for sharing your thoughts on Paycom. We appreciate your feedback and are confident that our single software solution can simplify your workflow and continue to help you stay compliant. We invite you to share your concerns directly with your dedicated specialist or at feedback@paycomonline.com.


  ### 19. Effortless Payroll Processing for Diverse Employee Types

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ray M. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Paycom?**

Ease of using the system when processing payroll. This is critical since we process payroll weekly and the fact that we have some hourly employees, some salaried employees, some commission based employees and a 1099 employee.

**What do you dislike about Paycom?**

Understanding all of the benefits that the software offers, especially when attempting to gather YTD information about specific employees. This quite frankly is offset by the assistance of Paycom employees when contacted

**What problems is Paycom solving and how is that benefiting you?**

Time it takes to actually enter employee's pay on a weekly basis and actual processing time.

**Official Response from Alexis Correa:**

>  Ray, we're delighted to hear that Paycom has streamlined your payroll processing, making it effortless to manage your workforce, including hourly, salaried, commission-based and 1099 employees. Our software is designed to save you time and reduce administrative burdens, and we're glad to see that it's achieving this goal for you. Thank you for your 5-star review!

  ### 20. Efficient Payroll with Easy Time Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ronald H. | Landscape crew member, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Paycom?**

I like how you can request time off and clock in and out with Paycom. It really helps when you're running a few minutes behind or when you're in a hurry. The initial setup of Paycom was also pretty easy.

**What do you dislike about Paycom?**

I don't like that W-2 documents can't be uploaded when you change your paperless settings.

**What problems is Paycom solving and how is that benefiting you?**

Paycom helps with time management and W-2s. I like the ability to request time off and clock in and out, which is really helpful if I'm running late or in a hurry.

**Official Response from Alexis Correa:**

> We're thrilled to hear that you're finding Paycom's time management features, such as requesting time off and clocking in and out, to be efficient and helpful in your daily routine. We appreciate your feedback regarding uploading W-2 documents and encourage you to share it directly with your HR team. Thank you for your advocacy!

  ### 21. Simplified HR & Payroll with Paycom

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brian G.

**Reviewed Date:** December 18, 2025

**What do you like best about Paycom?**

I like the simplicity of Paycom's app interface, which makes it easy to use. I also enjoy the ability to track and approve PTO and overtime efficiently. Additionally, switching to Paycom led to savings as well as a much simpler interface compared to our previous system.

**What do you dislike about Paycom?**

I think there needs to be more strict overtime approval in Paycom.

**What problems is Paycom solving and how is that benefiting you?**

I use Paycom for processing payroll, PTO, and overtime approvals. I like the simplicity of the app interface and the ability to track and approve PTO and overtime. We switched from Paychex due to savings and a simpler interface.

**Official Response from Alexis Correa:**

> Brian, thank you for sharing your experience with Paycom. We're glad to hear that the Paycom mobile app's usability and features, such as Time and Attendance, have streamlined your workflow and led to cost savings compared to your previous system. This aligns with our goal of empowering employees with their data to reduce administrative burdens. If you have any additional feedback or suggestions, we invite you to share them directly with your specialist or via email at feedback@paycomonline.com .

  ### 22. Great Platform, Even Better People Behind It

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard G. | HR and Payroll Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2025

**What do you like best about Paycom?**

When I first started with Paycom, I was solely using it for payroll purposes. Over time, I began exploring and implementing additional modules—including onboarding, E-Verify, garnishment administration, and training. With each new module, I’ve seen significant time and cost savings.

What truly sets Paycom apart is their incredible support. Every integration has been seamless, thanks to a dedicated team of professionals who are present at every step. Their guidance and responsiveness have made each transition smooth and stress-free.

I’m currently exploring the benefits administration module and have no doubt that, like the others, it will bring value and efficiency. I genuinely appreciate the Paycom team and their commitment to supporting our success.

**What do you dislike about Paycom?**

One limitation to note is that Paycom does not integrate with many third-party applications. However, they often offer their own built-in modules that provide comparable functionality. Additionally, their development team is highly responsive to user feedback and continuously improves the platform with regular updates.

**What problems is Paycom solving and how is that benefiting you?**

Paycom is helping solve a number of operational and administrative challenges by streamlining and centralizing HR processes. Initially, we only used Paycom for payroll, but as our needs grew, we began adopting additional modules like onboarding, E-Verify, garnishment administration, training, and soon benefits administration. Each time we've added a new feature, it has saved us both time and money by reducing manual work, improving accuracy, and keeping everything within one integrated system.

One of the biggest benefits is having a single platform that covers so many essential HR functions. While Paycom doesn’t integrate with many third-party apps, their in house modules offer comparable functionality, which helps us stay efficient without needing to manage multiple disconnected tools. Their support team is exceptional, they walk with us through every rollout and respond quickly to questions or concerns. Plus, their developers continuously improve the system based on user feedback, which helps us stay ahead and adapt easily.

**Official Response from Alexis Correa:**

> It's great to hear that our HR and payroll software has streamlined and centralized your HR processes, maximizing your return on investment by saving you time and money, while also improving accuracy. Our commitment to delivering exceptional support and continually innovating our software based on user feedback is clearly making a tangible impact on your organization. We're proud to have been able to help you solve operational and administrative challenges, and we're excited to continue supporting your growth and success. Thank you for your 5-star review, Richard!

  ### 23. Paycom - My Hero!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robin L. | Senior Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about Paycom?**

Paycom is a wonderful all-inclusive HRIS with every option you can imagine, including ATS, LMS, Time and Attendance, Compliance, Payroll, Reporting, etc.  The payroll system was the initial draw to Paycom, as well as the robust reporting; however, our sales representatives sealed the deal.  Paycom went well above and beyond to create two customized data converters, one of which made it possible for us to incorporate our unique tip pool structure within the payroll system.  We have also had very good experience with all of our customer support representatives, with plenty of individual attention.  Implementation was smooth and much less complex than any other I have experienced in my years in Human Resources.

**What do you dislike about Paycom?**

The only downside we have experienced with Paycom has been occasional time lags during imports or creating reports.  However, nothing significant.

**What problems is Paycom solving and how is that benefiting you?**

Paycom has saved the HR team and our management teams an incredible amount of time from all the automation and streamlining of processes.  In addition, the extra protections with wage and hour compliance that Paycom provides, such as Beti, have made our tasks and processes easier and ensured a much greater level of security for the organization from errors and potential litigation.  Also, the ease of use of the app for our employees has far increased engagement and boosted morale with the multiple self-service options, more efficient communication with HR, and the hard coded Spanish language option.

**Official Response from Alexis Correa:**

> Robin, we're absolutely thrilled to hear about your exceptional experience with Paycom. It's fantastic to see that our comprehensive HR and payroll software has met and exceeded your expectations, and that our sales team and your dedicated specialist have provided the world-class service you deserve. We're particularly proud of the customized solutions we were able to create to accommodate your unique tip pool structure which is a testament to our commitment to flexibility and innovation. We're also glad to hear that our automation capabilities, including Beti®, have helped streamline your processes and reduce the risk of errors. By automating tasks and providing real-time insights, we're proud to be helping you and your team save time and focus on what matters most. Additionally, it's great to see that our software has had a positive impact on employee engagement and morale, with self-service features and multilingual support. Thank you for your 5-star review!

  ### 24. Simplifies Payroll with Intuitive Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin T. L. | Human Resources Director

**Reviewed Date:** August 12, 2025

**What do you like best about Paycom?**

I love Paycom’s simplicity and modern design, making it intuitive for managers and end-users. It significantly reduces payroll processing time from days to hours. The mobile feature allows me to handle payroll on the go, which is fantastic. Their recruiter features are robust and streamline talent acquisition, while the recruiting oversight ensures easy sharing of information. Additionally, the local customer service is excellent, offering personalized and prompt support, which is a rarity. The recent additions, like the iWatch command-driven AI tool, enhance its usability, and the system's simplification has been genius, minimizing user inquiries.

**What do you dislike about Paycom?**

It is a challenge with some of my managers to get in and do the updates, as it seems to be a matter of getting them to actually perform the tasks. The setup process was somewhat difficult, especially in addressing tax issues, because we discovered some incorrect tax setups from before, which made it challenging and required extra work to correct unemployment insurance matters.

**What problems is Paycom solving and how is that benefiting you?**

I find Paycom's simplicity and modern interface streamline our payroll, reducing time from days to hours. It provides easy access for end users to review payroll and benefits, enhancing recruitment and employee management with robust features that are intuitive and efficient.

**Official Response from Alexis Correa:**

> Kevin, we're thrilled to hear that you're loving Paycom's simplicity and intuitive design, and how it's streamlining your payroll processing and talent acquisition efforts. Our goal is to make HR and payroll management as seamless as possible, and it sounds like we're hitting the mark. We're also excited that you're experiencing the benefits of our continuous innovation, including our recent additions like IWant, which puts the power in your hands to easily request and receive instant and accurate data. We're committed to delivering a best-in-class solution that will continue to meet your organization's evolving needs. 

  ### 25. I WILL NEVER RECOMMEND PAYCOM TO ANYONE

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Paycom?**

I can't think of anything at the moment.

**What do you dislike about Paycom?**

The system are overly complicated and not user friendly.  Example: departments have to be set up in 2 places, on 2 spearate pages in the profile.

Another example of poor customer service.  There was an issue with the system which prevented us from processing payroll before the deadline. Paycom charged us $50 fee to push the payroll through after hours.  We escalated to a manager, who told us there was nothing he could do, since payroll was submitted after the designated deadline.  Again Paycom took no responsibility that the delay was caused by an issue in their system.  

I found customer support to be lacking and almost combative at times. There was no accountability when Paycom made failed.  Example:  NYMCMNT Tax - This tax wasn't set up correctly in Paycom and they didn't deduct or remit the tax payments to NY.  We recevied a debit for over $12,000 without notice for taxes they failed to manage properly.

Their Tax support was non-existent.  We were paying for tax support but recevied very little.  Example:  We submitted a request to have them register for a couple of states for us, NM and VA.  They not only failed to set up the state tac accounts for months, they also did not communiate with us that there was an issue with the registrations.  It took over 6 months for NM registraton to be completed, which casued us to recevie penalties and interest for non-filing.  Paycom did not take responsibility at all

Having learned a tough lesson with NM, we were more proactivley engaged with Paycom while they managed the tax registration for VA.  Again we did not receive any communicaitons from Paycom that they ran into an issue. We followed up with them several times regarding the status before we finally recevied a response that there was an issue.  The registraton was also completed late causing us to receive penalties and interest fro late filing.  Again they took no responsibility at all.

Paycom also has very limited integration options.  They were unable to integrate with our 401K or benfits providers.  If we wanted integrated system we had to switch to them for benefits and 401K.  Which costed a lot more that the providers we were using.

They nickel and dime customers for everything.  They charge full payroll processing rate every payroll, including off-cycle payrolls.  With many other services, customers pay a monthly service fee regardless of the number of payrolls a cusotmer processed. They do not charge for off-cycle payrolls. If they do charges a processing fee for an off-cycle its at a significantly lower rate.

Due to these any many other issues, we chose to leave.  I will not recommend Paycom to anyone!

**What problems is Paycom solving and how is that benefiting you?**

We were so dissatified with the system and the service We left at the beginning of the year!

**Official Response from Alexis Correa:**

> At Paycom, we're dedicated to setting our clients up for success and hold our product and specialists to a high standard. Your experience does not align with our commitment to client satisfaction, and we would appreciate the opportunity to learn more. We invite you to share any additional feedback at feedback@paycomonline.com.

  ### 26. First Presbyterian Academy Paycom Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan R. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Paycom?**

The system is very intuitive and easy to use. Once you know where to find everything, it is so easy. Payroll has been so easy since we switched and you can easily see the system 'talks' within itself between all the different modules.

**What do you dislike about Paycom?**

Not being able to edit timecards as an all access user. I understand the reasoning behind it, but being a school we have some retired teachers that substitute teach for us and are not tech savvy so it can create extra steps for me during payroll to ensure their time is correct.

**What problems is Paycom solving and how is that benefiting you?**

Payroll with our previous provider would take me 3-4 hours because of how inaccurate it would be and the system was not user friendly or intuitive. Paycom has cut that time to less than 1 hour from starting payroll to submitting. We were able to integrate our 401k so that is no longer manually sent to our 401k administrator. Our employees do not have to log into multiple sites for benefits. It has mainstreamed a lot of different HR functions.

**Official Response from Alexis Correa:**

> Jordan, we're thrilled to hear that Paycom has been a game-changer for your organization, making payroll and HR functions so much easier and more efficient. We're glad you're finding our software intuitive and easy to use, and that it's saved you a significant amount of time, from 3-4 hours to under 1 hour for payroll processing. We value world-class service and hope your dedicated specialist can continue to serve as a resource to help address any challenges you're facing with timecard editing and provide customized solutions to meet your unique needs. Your satisfaction is our top priority, and we look forward to continuing to support your business needs. Thank you for your 5-star review!

  ### 27. A Solid, Modern Payroll Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2025

**What do you like best about Paycom?**

I appreciate the versatility of the platform and the way that various modules can share the same data. In an age where it can be easy to have multiple separate platforms to manage, Paycom provides tremendous value for centralizing things into one platform.

**What do you dislike about Paycom?**

Quirks of the system or requested updates to the system do not always get fixed or addressed. I work mainly in the Paycom Learning module and there's a few areas I'd like improved. I appreciate that new features are continually added, but don't always see the annoying issues or quirks addressed.

**What problems is Paycom solving and how is that benefiting you?**

All payroll information seamlessly ties into the Paycom Learning module which I love. It makes it easy to keep track of each employee's learning requirements rather than using a separate system or managing a spreadsheet.

**Official Response from Katie Lenhart:**

> Thank you for sharing your thoughtful review of Paycom. We're glad to hear that you appreciate the versatility of our platform and the value of having all your HR and payroll needs in one place. We're also thrilled that Paycom Learning is helping you easily manage employee training and compliance, streamlining processes and eliminating the need for separate systems or spreadsheets. We invite you to share additional feedback with your dedicated specialist or by contacting feedback@paycomonline.com.

  ### 28. Paycom-New Ideas for Payroll & HR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2025

**What do you like best about Paycom?**

I like Paycom because it is easy to navigate.  Also, employees have more control over their payroll & HR information and make changes as needed.  I also like that the new updates come out every month and there are tutorials on how to do the new things in Paycom.

**What do you dislike about Paycom?**

The implementation of Paycom was too fast and the trainer was too fast when training how to navigate and learn the things needed to do payroll.  I think more time is needed for the client to understand how to do things in Paycom and for the implementation team to do things the way the client wants.  Too many things were trial and error and problems were not resolved until months later.

**What problems is Paycom solving and how is that benefiting you?**

I am not sure what problems they are solving but I am sure it will be a benefit to all of us in my organization.

**Official Response from Alexis Correa:**

> Paycom's comprehensive software has clearly made a significant difference for you, providing easy navigation and empowering employees to take control of their payroll and HR information. We're proud to offer a software that is constantly innovating, with new updates and tutorials every month to help you stay up-to-date on the latest features and functionality. By providing a seamless and user-friendly experience, Paycom is helping to simplify HR and payroll processes, increasing efficiency and reducing administrative burdens.

  ### 29. Employee Self-onboarding and time keeping

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2025

**What do you like best about Paycom?**

The fact that you can have employees complete everything related to onboarding remotely before their first day is a game changer. In my industry, we get notified of new hires the day before, so the ease of onboarding is so important. 

As well, the timekeeping system is so user-friendly, and most employees clock in and out on their phone. Aside from login issues, I receive little feedback with user issues.

Finally, having users be in charge of their direct deposit really prevents fraud.  There are so many scams of people impersonating employees asking to update their bank account information, and staff cannot change it because users must do it themselves - a great control!

**What do you dislike about Paycom?**

On the administrative side, I think there are more straightforward ways to setup a centralized document vault, and to easily see who can see which documents.  As well, the rules for different rates and different OT rules can be optimized, especially when trying to implement union rules into payroll.

**What problems is Paycom solving and how is that benefiting you?**

Onboarding and time keeping are the biggest ones, plus COBRA management. As well, the employee authorization dashboard is very helpful.

**Official Response from Alexis Correa:**

> We're thrilled to hear that our comprehensive onboarding software has been a game-changer for your organization, empowering you to onboard with ease and set your employees up for success from day one. Our intuitive and automated onboarding process is designed to make transitions seamless, and we're thrilled to see it making a tangible difference in your organization. It's also great to know that Paycom is solving some of your biggest pain points, including onboarding, timekeeping and COBRA management. Thank you for your 5-star review!

  ### 30. Sip and Paycom

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lisa O. | Human Resource Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about Paycom?**

i enjoy the flag for discrepancies.  It helps you address items quickly.  I appreciate uploading documents that employees need to sign and that they are able to go back and review them (ie. offer letter, employee handbook, etc.).

**What do you dislike about Paycom?**

We need harassment training and that was not offered to us in the beginning.  So it has now put us in a place to have to purchase a la carte or look outside.  Benefits is another area I thought Paycom could help with and we have not been successful.

**What problems is Paycom solving and how is that benefiting you?**

Onboarding and Payroll, I need to speak more with our representative to really evaluate how much more we can utilize Paycom because I don't think we are utilizing all of its services.

**Official Response from Alexis Correa:**

> Lisa, thank you for sharing your positive experience using Paycom! We're thrilled to hear that you're benefiting from Beti® and its ability to flag discrepancies, empowering you to address payroll errors and ensure accuracy and compliance. By "payrolling with precision," you're not only streamlining your processes but also reducing the risk of costly mistakes. To help you unlock even more value from Paycom, we invite you to work closely with your dedicated specialist to explore new ways to optimize your workflow. Additionally, we encourage you to leverage Paycom Learning, our robust training platform, to develop your employees' skills and support ongoing development, further enhancing your organization's success.

  ### 31. Effortless Time Tracking That Simplifies Payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2026

**What do you like best about Paycom?**

No making timecards for employees to punch in and out adding them up and manually entering into the system.

**What do you dislike about Paycom?**

System Glitches that can make payroll difficult.

**What problems is Paycom solving and how is that benefiting you?**

keeping accurate payroll records for employees and auditors

**Official Response from Alexis Correa:**

> You've experienced the benefits of Paycom's streamlined time and attendance capabilities, which have simplified your payroll process and eliminated the need for manual timecards. We're glad that our HR and payroll software has helped you maintain accurate payroll records, making it easier to manage employee data and comply with auditing requirements. Thank you for your 5-star review!

  ### 32. Not User Friendly

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Paycom?**

I like that the system allows employees to enroll in benefits and their elections are automatically sent to the carriers via weekly feeds.

**What do you dislike about Paycom?**

Sorry to say, but the system is not user friendly. The way tabs are organized is challenging when you're trying to find a certain field. Overall it's cumbersome. There are too many clicks and buttons that don't even make sense. Also, when you receive an error message, a lot of times you have no idea how to fix it. We have to reach out to our Paycom rep constantly to troubleshoot, which is very time-consuming. We were hoping for the system to alleviate some of the administrative burden, but the opposite is true. We have used other systems and unfortunately, Paycom is not cutting it.

**What problems is Paycom solving and how is that benefiting you?**

Benefits enrollment is fairly easy to use.

**Official Response from Alexis Correa:**

> We are excited to introduce IWant, the industry's first AI command-driven engine in a single database. Since you note you've found certain features like benefits enrollment straightforward, IWant enhances this experience by providing you with instant, accurate data without having to navigate through our software. If you have any additional questions, reach out to your dedicated specialist or reach out at feedback@paycomonline.com.

  ### 33. User-Friendly Mobile App Makes Payroll Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rindy L. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2025

**What do you like best about Paycom?**

User-friendly mobile app – Employees can clock in/out, view pay stubs, request time off, and access tax forms easily from their phone.

**What do you dislike about Paycom?**

Occasional glitches – Users sometimes report minor issues with time tracking or pay preview features, though these are usually resolved quickly.

**What problems is Paycom solving and how is that benefiting you?**

Better employee empowerment & experience — If you’re an employee: you have more control over your data (bank info, updates, PTO, etc.). That can improve satisfaction and reduce HR questions.

**Official Response from Alexis Correa:**

> Rindy, providing a seamless user experience that empowers employees to take control of their HR and payroll needs is important to us, and it's great to see that it's making a positive impact on your organization. By giving employees access to their payroll and HR data, we’re helping your organization boost productivity, reduce administrative tasks and enhance the overall employee experience. Your dedicated specialist is committed to continuous innovation, ensuring that our solution continues to meet the evolving needs of our customers and their employees. Thank you for your 5-star review!

  ### 34. Paycom is great and very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about Paycom?**

I like the automation with the time-off calendar and termination dates and flowing into an open payroll. It's very easy for employees to request time off, adjust their taxes, and update benefit HSA amount. When processing payroll it's very easy for me to identify pay issues because of features like the check register, summaries, and comparison to a historical payroll. It's very easy to pull in CSV files into payroll for different payroll deductions weekly.

**What do you dislike about Paycom?**

The random "glitches" we email our Paycom contact about. It may be something pulled in weird, and they don't know why and simply label it as a glitch.

**What problems is Paycom solving and how is that benefiting you?**

Paycom keeps track of all requested time off which alleviates us having to use another tracking system. Paycom is able to create reports, and our representative is willing to call us and help get things set up to best benefit our company.

**Official Response from Alexis Correa:**

> We're thrilled to hear that Paycom has been a game-changer for your organization. Our automation features, such as the time-off and payroll processing tools, have not only streamlined your workflow but also empowered your employees to easily request time off, adjust their taxes and update their benefits. We're thrilled that our platform has alleviated the need for additional tracking systems, and our reporting capabilities have provided valuable insights to support your business decisions. But what truly sets us apart is our world-class service, and we're grateful for your advocacy of your dedicated specialist's proactive and supportive approach. We're committed to delivering exceptional service and support, and we're honored to be a trusted partner in your organization's success.

  ### 35. Paycom fits my work-style and needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debra H. | Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about Paycom?**

Paycom was simple to implement and learn to use.  Our Customer Support Specialist is a rockstar!

**What do you dislike about Paycom?**

Our Corporate Recruiter isn't fond of Paycom's Applicant Tracking system.  However, when I've had to fill in, I don't have any issues but I'm not a daily user of that module.

**What problems is Paycom solving and how is that benefiting you?**

Paycom helps us streamline all HR/Payroll related tasks for our employees and managers.

**Official Response from Alexis Correa:**

> Debra, we're thrilled to hear that Paycom is helping you transform your workforce and unlock new efficiencies. Our all-in-one software is designed to simplify and streamline HR processes, and it's fantastic to see that our new AI engine, IWant, is taking it to the next level for you. With instant access to accurate data, you're empowered to make informed decisions and drive real results. Thank you for your 5-star review! 

  ### 36. Payroll Accountant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about Paycom?**

My favorite feature within Paycom is the audit trail so it's very easy to see what happened. Our Rep is very quick to answer when we have questions and regularly follows up with a phone call too.

**What do you dislike about Paycom?**

I would love if it were possible to add the same type of earning in an open payroll transaction at the same time instead of having to add the earning 2 times.

**What problems is Paycom solving and how is that benefiting you?**

Paycom has freed up a lot of time for our department and is allowing us to create and provide training to all our employees located in multiple states.

**Official Response from Katie Lenhart:**

> Thank you so much for sharing your thoughts on Paycom! We're thrilled to hear that our audit feature has been a game-changer for you, and that your dedicated specialist has been responsive and proactive in addressing your questions. We're proud to hear that Paycom has freed up time for your department and has enabled you to create and provide training to your employees across multiple states. That's exactly the kind of impact we strive to make! We appreciate your feedback on our payroll transaction functionality and invite you to share additional feedback with your dedicated specialist or by reaching out to feedback@paycomonline.com. Thank you again for your 5-star review!

  ### 37. Paycom makes it easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about Paycom?**

I love that it is so user friendly and when I can't figure it out for my self my dedicated support specialist is right there to help. The features inside of Paycom bring everything together in one place. Beti should be named Bestie because I absolutely couldn't live without Beti and all the work that it does in help for us.

**What do you dislike about Paycom?**

The worst part of Paycom is that everything is an add on. I would love to be able to  access all of the features in Paycom without having to continually add on to the cost. Things like the LMS and Scheduling would be so nice to have included.

**What problems is Paycom solving and how is that benefiting you?**

I am an HR party of 1 and so having Paycom is like having an entire HR staff.

**Official Response from Alexis Correa:**

> We're thrilled to hear that Paycom has simplified your HR and payroll processes, making it feel like you have an entire HR team at your fingertips. Our goal is to empower HR leaders like you with the tools and support you need to succeed, and it's wonderful to know that your dedicated specialist has been there to help whenever you need it. This level of support is further enhanced by Beti®, which has clearly become an indispensable part of your workflow. Beti helps you streamline tasks, reduce administrative burdens and make data-driven decisions, freeing you up to focus on what matters most.

  ### 38. All-in-One HR and Payroll Solution That Simplifies Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Paycom?**

Integrates many HR/payroll functions in one platform

**What do you dislike about Paycom?**

I think the ATS is not user friendly at all - used many others that were much better
Had some issues with our Paycom rep not being able to answer tougher questions

**What problems is Paycom solving and how is that benefiting you?**

One platforms for all HR related tools - we used to use separate platforms for Payroll, Recruiting, Surveys, Performance Management, etc.

**Official Response from Alexis Correa:**

> We appreciate your feedback on Paycom and are delighted to hear that our single solution software is delivering the streamlined experience you were seeking. We're confident that our team of knowledgeable experts is dedicated to helping organizations like yours succeed and would like to learn more about your experience. We invite you to share your feedback with us at feedback@paycomonline.com. 

  ### 39. Paycom has much to offer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Paycom?**

What I like most about Paycom is the ability to download the payrolls to an excel file.  This enables me to import it into my company's accounting software.  This process is very user friendly.
I also like the number of reports available in Paycom and options and filters available for each report.

**What do you dislike about Paycom?**

A downside to Paycom for the company that I work for is the inability to do a prenote for new direct deposit bank account numbers.

**What problems is Paycom solving and how is that benefiting you?**

This does not apply to me at this time.

**Official Response from Peyton V:**

> It's great to see that our comprehensive software is delivering the flexibility and efficiency you need to manage your payroll and reporting processes, and that our single database helps simplify your workflows and make informed decisions. Thanks for your review!

  ### 40. I love Paycom, it allows me to wear many hats in my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcus S. | District Manager and Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Paycom?**

Paycom has everything in one place. From compliance, to scheduling, to payroll, everything is where I need it. The onboarding was very smooth and the customer support I received on day one, and now into 1.5 years is still top notch. Whenever I have a question I can get an answer very fast. I also love how it puts the responsibility on the employees. It is something I use every day, and helps me complete my tasks more efficiently as the District manager, HR, and Payroll person. Very easy to use compared to other companies we have tried in the past.

**What do you dislike about Paycom?**

I honestly cannot think of things that do not hit my marks on Paycom.

**What problems is Paycom solving and how is that benefiting you?**

Compliance with the laws would be the main benefit. Time tracking, performance discussions and monitoring, and scheduling all being in one place is awesome as well.

**Official Response from Alexis Correa:**

> Marcus, we're thrilled to hear that Paycom has streamlined tasks and automated many of your HR and payroll processes, allowing you to focus on what matters most. By having everything in one place, from compliance to payroll, you're able to complete your tasks more efficiently and effectively. It's also great to hear how our software's automation capabilities have also empowered your employees to take ownership of their responsibilities, freeing up more time for you to focus on your role. We're committed to continuing to deliver innovative solutions that help you automate and streamline your tasks, so you can focus on driving business results.

  ### 41. Paycom is Top Tier!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** LaVeda  H. | Sr. Vice President of Talent - Chief People Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2025

**What do you like best about Paycom?**

Paycom has been a game changer for our organization. We have significantly reduced the number of manual transactions processed and significantly increased employee self-service usage. We are averaging 94% employee usage since implementation.

**What do you dislike about Paycom?**

The major downside about Paycom is not having a "sandbox/pre-production" environment. It would be very helpful to test processes before going live with them.

**What problems is Paycom solving and how is that benefiting you?**

Paycom is helping us solve manual processing. The automation of Paycom has provided us with additional time in the workday to fulfill obligations that were sidelined due to manual proceses. We are able to be more strategic in our planning and delivery solutions.

**Official Response from Alexis Correa:**

> LaVeda, we're thrilled to hear that Paycom has been a game-changer for your organization, significantly reducing manual tasks and increasing employee self-service usage to an impressive 94%. We're glad our automation has provided you with more time to focus on strategic planning and delivery solutions. As a valued client, we encourage you to continue sharing your feedback with your dedicated specialist, who is committed to tailoring our software to meet your unique needs and goals.

  ### 42. Great Payroll Service Provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teresa W. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2025

**What do you like best about Paycom?**

We have been using Paycom for many years and have watched the company grow and flourish. During that time, we have continued to receive the exemplary service that is so necessary from a payroll provider. We have never been tempted to make a change, as we know that Paycom will always deliver and provide outstanding value for our dollar. We look forward to continued growth as we partner together.

**What do you dislike about Paycom?**

Frequent changes of our dedicated Payroll Specialist

**What problems is Paycom solving and how is that benefiting you?**

Ease of payroll processing, particularly tax submissions

**Official Response from Alexis Correa:**

> We appreciate your enduring confidence in Paycom and are honored to have the opportunity to serve you. Our team is dedicated to delivering a seamless payroll experience, leveraging our HR and payroll software to simplify complexities and streamline your workforce management. We're proud to have consistently met your expectations over the years, and we remain committed to helping you efficiently manage your workforce and achieve your business goals. Thank you for your 5-star review, Teresa!

  ### 43. Streamlined Onboarding with Reliable Employee Self-Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dilanni K. | Senior Human Resources Generalist

**Reviewed Date:** December 09, 2025

**What do you like best about Paycom?**

I like Paycom's employee self-service portal. It also saves us processing time.

**What do you dislike about Paycom?**

Paycom can approve on the I-9 corrections.

**What problems is Paycom solving and how is that benefiting you?**

I find Paycom saves us processing time with onboarding, offer letters, and I-9 handling.

**Official Response from Alexis Correa:**

> Our Employee Self-Service® tool is designed to empower your team members to take ownership of their HR and payroll needs, and it's working as intended by saving you processing time. By providing a single, user-friendly software for onboarding, benefits enrollment and other essential tasks, our software helps streamline workflows and reduce administrative burdens. Thank you for your 5-star review, Dilanni!

  ### 44. All in 1 payroll/hr system with knowledgable  customer reps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susie . | union payroll manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2025

**What do you like best about Paycom?**

Paycom is very robust software that's very simple to navigate and use. I also absolutely love that our dedicated service rep is always available, get things done and explains things so well.

**What do you dislike about Paycom?**

The downsize to Paycom for our company is that they do not have certified payrolls which construction payroll is needed.

**What problems is Paycom solving and how is that benefiting you?**

If there is an issue it is addressed right away. Paycom go to the end and back when  needed.

**Official Response from Alexis Correa:**

> Thank you for sharing your thoughts about Paycom! We're thrilled to hear that you find our all-in-one payroll and HR software to be robust yet simple to navigate and use. We're also glad to hear that your dedicated specialist is meeting your expectations, providing timely support and clear explanations when you need them. We understand the importance of specialized payroll solutions for certain industries, and we're committed to continuously improving and expanding our offerings to meet the evolving needs of our clients. We're proud to have a team that's dedicated to delivering exceptional service and support, and we're glad to hear that you're experiencing the benefits of that firsthand. We look forward to continuing to support your success, Susie!

  ### 45. Paycom Experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Brandie W. | HR Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Paycom?**

The best thing I like about Paycom is the ease of use.

**What do you dislike about Paycom?**

What I dislike about Paycom is that I can't process payroll and look at employee files at the same time. Also there are little to no reports that can be ran for cultural and diversity data.......

**What problems is Paycom solving and how is that benefiting you?**

It automates repetative manual processes and allows for payroll accuracy

**Official Response from Alexis Correa:**

> Thank you for sharing your honest feedback about Paycom, Brandie. We're glad to hear that you find our system easy to use, and that it's helped automate repetitive manual processes and improve payroll accuracy. We appreciate your feedback regarding reporting and invite you to share this feedback with your dedicated specialist or by emailing feedback@paycomonline.com. Thanks again for your time, we are committed to your continued success with Paycom.

  ### 46. We like Paycom but it could be better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2025

**What do you like best about Paycom?**

It facilitates new hire onboarding, team changes, and data tracking. We use it every day for tracking updates, recruiting, payroll, and reports. It is easy to use for the most part.

**What do you dislike about Paycom?**

The downsides are often glitches that pop up. Also, the system set up can be rather complicated without additional support from the Paycom team. The quality of support varies by specialist.

**What problems is Paycom solving and how is that benefiting you?**

It keeps all new hire onboarding processes in one place, including benefits enrollment, payroll setup, and timekeeping. We like to house many of our reference documents within the system for ease of access.

**Official Response from Alexis Correa:**

> We're thrilled to hear that our software has had a transformative impact on your organization, streamlining your new hire onboarding process and providing a centralized hub for data tracking and reference documents. At Paycom, we're driven by a passion for innovation and a relentless pursuit of excellence. We're committed to delivering cutting-edge solutions that empower our clients to achieve their goals and exceed their expectations. We appreciate your feedback and value your loyalty, and we're excited to continue partnering with you to drive business success. If you have any additional feedback or insights, we'd love to hear from you at feedback@paycomonline.com.

  ### 47. HUMAN RESOURCES MANAGER

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Paycom?**

OUR CLIENT RELATIONS REPRESENTATIVE MAKES FREQUENT VISITS TO GO OVER BEST PRACTICES.  THIS IS IMPORTANT AS WE HAVE BEEN WITH PAYCOM FOR SEVERAL YEARS AND PAYCOM CONTINUES TO ADD MORE FEATURES WHICH THE REPRESENTATIVE THEN SHARES.

**What do you dislike about Paycom?**

CHANGES ARE MADE AND WE ARE NOT NOTIFIED BY PAYCOM OF THE UP GRADES.  EXAMPLE IS PAYCOM LEARNING WITH THEIR UP-GRADE RECURRING ENROLLMENT PROCESS CHANGED.  WE HAD JUST FINISHED ADDING RECURRING TRAIN AND THEN THE NEXT DAY WE SEE THE ENROLLMENT HUB WAS CREATED AND RECURRING TRAINING HAD CHANGED.

**What problems is Paycom solving and how is that benefiting you?**

WORKING ON PERFORMANCE MANAGEMENT AND FULL IMPLEMENTATION OF LEARNING

**Official Response from Alexis Correa:**

> Thank you for sharing your thoughts about your experience with Paycom. We're glad to hear that your dedicated specialist has been a trusted advisor, providing proactive support and helping you maximize the value of our HR and payroll software. We're proud to be a partner in your organization's success, helping you achieve your goals in areas like performance management and employee learning.

  ### 48. Paycom is a great software for all your Organizational needs, HR, Payroll, documentation etc.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Swati J. | Payroll Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 26, 2025

**What do you like best about Paycom?**

Betty, the auto Payroll tool is amazing. It calculated payroll and auto pulls all the info as far as taxes, garnishments, commissions etc

**What do you dislike about Paycom?**

Processing time can be reduced every time a data set is updated or payroll warnings are updated

**What problems is Paycom solving and how is that benefiting you?**

It calculated payroll, checks negative checks and helps overall with processing

**Official Response from Katie Lenhart:**

> Thank you for sharing your experience with Paycom, Swati! We're thrilled to hear that Beti has been a game-changer for you, eliminating unnecessary manual tasks from the payroll process. Our single software is designed to automate and simplify HR tasks, and we're committed to continuously enhancing our features to meet the evolving needs of our clients. It's great to hear that Paycom is solving real-world problems for you and making payroll processing more efficient. Thank you again for your feedback, we are excited to continue to be a partner in your success!

  ### 49. HR Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about Paycom?**

The ease of use compared to other software that I have used at previous companies.

**What do you dislike about Paycom?**

Recently a report that I used monthly was changed and after consulting our Paycom Specialist was told that the developers were not able to duplicate it.

**What problems is Paycom solving and how is that benefiting you?**

Paycom has helped us eliminate most of our cumbersome spreadsheets that we used for reporting purposes.

**Official Response from Katie Lenhart:**

> Thank you for taking the time to share your feedback about Paycom! We're happy to hear that you find our software easy to use, especially compared to other systems you've used in the past. We strive to make our platform intuitive and user-friendly, so it's great to know that we're meeting that goal for you. We encourage you to find even more usability with IWant, our AI engine that searches employee profiles and management dashboards to deliver instant answers. Please feel free to share additional thoughts and feedback with us at feedback@paycomonline.com or with your dedicated specialist. Thank you again for your feedback, and we look forward to continuing to support you!

  ### 50. Paycom - Great Timing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Paycom?**

All of the specialist that we have worked with at Paycom have been wonderful at their job and they are great people!

**What do you dislike about Paycom?**

We have had a few bumps with transitioning our state tax accounts.

**What problems is Paycom solving and how is that benefiting you?**

We have a small accounting department with a multi-state with multiple pay cycles.  This was very time consuming, and we are getting that time back.

**Official Response from Katie Lenhart:**

> We appreciate you taking the time to share your kind words about our team. We're thrilled to hear that your dedicated specialist has been wonderful to work with and that you appreciate their commitment to client service and satisfaction. It's rewarding to know that with Paycom, you are receiving time back in your day to focus on what matters most - your people. We also recommend you check out IWant, our newest tool to quickly and accurately receive employee information when you need it. IWant is the most recent example of how Paycom continues to evolve to serve clients like you.


## Paycom Discussions
  - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes
  - [How secure is Paycom&#39;s HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes
  - [How can employees  elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote
  - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes
  - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote

- [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1891920&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A27%3A38+-0500&secure%5Bsession_id%5D=fc195d15-5bee-4040-a0ef-c35242514147&secure%5Btoken%5D=9adba4a729f5e37d933d49fc101f3a06b831a26fa4459780673b73944c96c50f&format=llm_user)
## Paycom Integrations
  - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews)
  - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews)
  - [Restaurant365](https://www.g2.com/products/restaurant365/reviews)

## Paycom Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Usage Tracking/Analytics**
- Usage Tracking/Analytics

**Compliance Management**
- Compliance Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Third-Party Integration**
- Third-Party Integration

**Conversational AI**
- Conversational AI

**Multi-Language**
- Multi-Language

**Predictive Analytics**
- Predictive Analytics

**Workflow Automation**
- Workflow Automation

**HR System Integration**
- HR System Integration

**Escalation Management**
- Escalation Management

**Proactive Tasking**
- Proactive Tasking

**Proactive Intervention**
- Proactive Intervention

**AI‑Powered Candidate Screening**
- AI‑Powered Candidate Screening

**Policy Enforcement**
- Policy Enforcement

**Interview & Scheduling Agent**
- Interview & Scheduling Agent

**Agent Governance**
- Agent Governance

**HR Automation**
- HR Automation

**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Digital Receipt Management
- Employee Reimbursement
- Corporate Card
- Credit Card Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access
- Timesheet Management
- Payroll Management
- Performance Management
- Recruitment Management
- Compliance Management
- Deduction Management
- Training Management
- Employee Management
- Compensation Management
- HR Management
- Workflow Management
- Attendance Management
- Retirement Plan Management
- Provider Management
- Online Benefits Enrollment
- Employee Portal

**Automation**
- Process Automation

**Processing**
- Multi Country
- Data Consolidation
- Data Quality
- Rules

**Customization**
- Customization
- HR Integrations

**Logistics**
- Integration
- Analytics
- Data Import/Export
- Upload
- Employee Directory
- Social Media Integration

**Platform Basics**
- Interoperability
- Performance
- Internationalization
- Security

**Basics**
- Performance
- Mobility

**Basics**
- Reporting
- Interoperability
- Performance
- Real-Time Reporting

**Platform Basics**
- Performance

**Background Check Administration**
- Screening and Assessments
- Compliance
- Dashboard
- Tenant Screening
- Employment Screening
- Drug & Health Screenings

**Training & eLearning**
- Content Delivery and Tracking
- Customer Training
- Manager Portals
- Content Storage and Management
- Interactive Content
- Skills Tracking
- Progress Tracking
- Course Management
- Contact Management
- eCommerce Management
- Learning Management
- Assignment Management
- Assessment Management
- Learner Portal
- Content Library

**Training & eLearning**
- Manager Portals
- Content Libraries

**Platform Basics**
- Reporting
- Performance

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Platform Basics**
- Reporting
- Performance

**Platform**
- Reward Structuring
- Event Management
- Workflow Automation
- Compensation History
- Automated Compliance
- Reporting Capabilities
- Compensation Data Management
- Bonus Management
- Real-Time Data
- Reporting/Analytics
- Benefits Management
- Commission Management
- Incentive Management
- Payroll Management
- Budget Management
- Workflow Management
- Compliance Management
- Performance Management
- Document Management
- Employee Management

**Platform Content**
- Content Library
- Platform Search
- Automation

**Platform Basics**
- Reporting
- Performance

**Platform Basics**
- Reporting
- Dashboard
- Performance
- Activity Dashboard
- Labor Cost Reporting

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Cycle Tracking
- Ongoing Performance Tracking
- Applicant Tracking

**Payments**
- Earned wage access

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards
- Activity Dashboard

**Generative AI**
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Platform - Compensation Planning**
- Compensation Budgeting
- Automated Compliance
- Reward Structuring
- Compensation History
- Succession Planning
- Salary Planning

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Conversational Automation - AI Agents for HR**
- Conversational Assistants
- Multi‑Language Support & Localization

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding

**Additional Functionality**
- Asynchronous Learning
- AI Copilot
- Activity Dashboard
- Training Companies
- Customizable Reports
- Self-paced Learning
- Gamification
- Multi-Language
- Skills Assessment
- Modeling & Simulation
- Academic/Education
- Third-Party Integrations
- Customizable Branding
- Tests/Assessments
- Training Administration
- Social Learning
- Surveys & Feedback
- Blended Learning
- Virtual Classroom
- SCORM Compliance
- Mobile Learning
- Generative AI
- Built-in LMS
- Built-in Course Authoring
- Learning Paths/Tracks
- API
- Synchronous Learning
- Certification & Licensing
- Single Sign On
- Reminders
- Corporate/Business
- Reporting/Analytics

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Travel Management**
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Sourcing**
- Career Page Configuration
- Candidate Sourcing
- Job Posting
- Candidate Sourcing Metrics
- Boolean Search
- Resume Search

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Compliance**
- Governance
- Country-Specific
- Internal Policies

**HR Content**
- Knowledge Management
- Content Delivery
- Document Management

**Editing & Design**
- Drag-and-Drop
- Update
- Customize
- Details
- Restructure

**Platform Functionality**
- Customizability
- Mobility

**Content**
- Content Library
- Customizability
- Content Creation

**Additional Functionality**
- Client Portal
- Mobility
- Dashboard
- Activity Dashboard
- Internal Talent Mobility
- Employee Portal
- Self Service Portal

**Platform Data**
- Visualization
- Alerts and Notifications

**Background Check Data**
- Alerts and Notifications
- Status Tracking
- Applicant Tracking

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Platform Content**
- Enrollment Planning
- Dashboard
- Education
- Benefits Record Management

**Platform Basics**
- Reporting
- Performance

**Platform Content**
- Automation
- Search Tools
- Posting Tools
- Resume Posting
- Full Text Search
- Resume Search

**Platform Content **
- Employee Tracking
- Employee Development
- Career Development
- Progress Tracking

**Platform Content**
- Automation
- File Sharing
- Content Library

**Goals**
- Goal Setting/Tracking
- Company Goals And OKRs

**Financial wellness**
- Financial wellness tools
- Automatic savings
- Debit card

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Generative AI**
- Generative AI

**Benchmarking and Equity - Compensation Management**
- Pay Equity
- Salary Bands

**Additional Features - Compensation Planning**
- Reporting Capabilities
- Workflow Automation

**Task Automation - AI Agents for HR**
- Autonomous Task Execution

**Additional Functionality**
- Approval Process Control
- Duplicate Detection
- AI Copilot
- Customizable Reports
- Role-Based Permissions
- Employee Onboarding
- Alerts/Notifications
- Data Import/Export
- Reminders
- Customizable Templates
- Compensation Statements
- Goal Setting/Tracking
- Automated Receipt Matching
- Organizational Charting
- Market Data Analysis
- Employee Reward Programs
- Employee Portal
- Compensation Plan Modeling
- Employee Database
- Audit Trail

**Additional Functionality**
- Approval Process Control
- Duplicate Detection
- AI Copilot
- Customizable Reports
- Role-Based Permissions
- Employee Onboarding
- Alerts/Notifications
- Data Import/Export
- Reminders
- Customizable Templates
- Compensation Statements
- Goal Setting/Tracking
- Automated Receipt Matching
- Organizational Charting
- Market Data Analysis
- Employee Reward Programs
- Employee Portal
- Compensation Plan Modeling
- Employee Database
- Audit Trail

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Taxes**
- Tax Calculation
- Tax Filing

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building
- Application Management
- Candidate Management
- Task Management
- Pipeline Management
- Calendar Management
- Workflow Management
- Communication Management
- Compliance Tracking
- Approval Workflow
- Application Management
- Job Management

**Platform Additional Functionality**
- Self-Service Portal
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Course Delivery**
- Learning Paths/Tracks
- Communication & Notifications
- Assignment Scheduling
- Self-paced Learning
- Mobile Learning
- Blended Learning
- Social Learning
- Synchronous Learning
- Extended Enterprise Learning
- Asynchronous Learning

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Integration**
- Finance

**Logistics**
- Security
- Employee Portal
- AI 

**Platform Data**
- Reporting
- Alerts and Notifications
- Platform Search
- Visualization
- Real-Time Notifications

**Performance**
- Monitoring
- Reporting
- Interoperability
- Real-Time Reporting

**Content**
- Automation
- File Sharing

**Platform Content**
- Automation
- File Sharing
- Content Library

**Background Check Additional Functionality**
- Integrations
- Mobility
- Messaging
- Third-Party Integrations
- Screening Services Integration

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates
- Customizable Templates

**Platform Additional Functionality**
- Mobility
- Regulatory Compliance

**Platform Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Additional Functionality**
- Dashboard
- Mobility
- Portal
- Marketing Tools
- Integrations
- Social Media Integration
- Payment Gateway Integration
- Customizable Branding
- Content Marketing
- Email Marketing
- Self Service Portal

**Platform Additional Functionality **
- Dashboard
- Mobility
- Messaging
- Task Management
- Portal
- Integrations
- Internal Talent Mobility
- Employee Portal
- Learning Management
- Talent Management
- Meeting Management
- Training Management
- Goal Management
- Forms Management
- Performance Management
- Employee Management
- Feedback Management
- Performance Review Management
- Recruitment Management

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Self Service Portal
- Labor Management
- Attendance Management
- Employee Management
- Shift Management
- Payroll Management
- Calendar Management
- Communication Management
- Compliance Management
- Availability Management
- Timesheet Management

**Feedback**
- Continuous Feedback
- Requesting Feedback
- Surveys & Feedback
- 360 Degree Feedback

**Administration**
- Reports and dashboards
- Compliance
- Mobile compatibility

**Generative AI**
- Generative AI

**Generative AI**
- AI Text-to-Image
- AI Text Generation
- AI Image-to-Text
- Generative AI

**Agentic AI - Org Chart**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Predictive Analytics - AI Agents for HR**
- Attrition and Engagement Prediction

**Additional Functionality**
- ACA Reporting
- Real-Time Reporting
- Vacation/Leave Tracking
- HIPAA Compliant
- Reminders
- Leave Tracking
- COBRA Administration
- AI Copilot
- Data Import/Export
- Reporting & Statistics
- Employee Database
- Time Off Requests
- Employee Benefits Administration
- Configurable Workflow
- Sick Leave Tracking
- Life Insurance Administration
- Health Insurance Administration
- Benefits Administration Outsourcing
- Disability Insurance Administration
- Attendance Tracking
- Applicant Tracking
- Customizable Reports
- FMLA Administration
- Document Storage
- Employee Onboarding
- HSA/FSA Administration
- Reporting/Analytics

**Additional Functionality**
- Sick Leave Tracking
- Online Time Clock
- Automated Scheduling
- Overtime Calculation
- Alerts/Notifications
- Mobile Access
- Customizable Reports
- Schedule Distribution
- Generative AI
- Multi-Location
- Reminders
- Shift Scheduling
- Reporting/Analytics
- Labor Cost Calculator
- Shift Swapping
- Access Controls/Permissions
- Messaging
- Data Import/Export
- Approval Process Control
- Employee Database
- AI Copilot
- Mobile Alerts
- Vacation/Leave Tracking
- Activity Tracking
- Drag & Drop
- Biometric Recognition
- API
- Real-Time Notifications
- Real-Time Data
- Resource Allocation

**Additional Functionality**
- Mind Maps
- Version Control
- Calendar Management
- Time Off Requests
- Template Management
- Self Service Portal
- Templates
- Real-Time Data
- Smart Chart Legend
- AI Copilot
- Document Management
- Design Management
- SSL Security
- Feedback Management
- Applicant Tracking
- Succession Planning
- Real-Time Notifications
- API
- Customizable Templates
- Access Controls/Permissions
- Document Storage
- Generative AI
- Data Visualization
- Workflow Management
- Employee Profiles
- Organizational Charting
- Interactive Elements
- Reporting & Statistics
- Pulse Surveys
- Employee Database
- HR Management
- Commenting/Notes
- Customization
- Publishing/Sharing
- Employee Onboarding
- Task Management
- Brainstorming
- Single Sign On
- Collaboration Tools
- Customizable Fields
- Training Management
- Customizable Reports
- Charting
- Contact Management
- Surveys & Feedback
- Employee Photos
- Employee Management
- Org Chart Creation

**Additional Functionality**
- Single Sign On
- Succession Management
- Real-Time Analytics
- Surveys & Feedback
- Employee Onboarding
- Template Management
- Employee Database
- Goal Management
- Organizational Charting
- Alerts/Notifications
- Succession Planning
- "What If" Scenarios
- Talent Acquisition
- Training Management
- Compliance Management
- API
- Applicant Tracking
- Career Development
- Progress Tracking
- Reporting/Analytics
- Workflow Management
- Customizable Reports
- Recruitment Management
- Employee Management
- Employee Profiles
- Learning Management
- Approval Process Control
- Compensation Management
- Individual Development Plans
- Email Reminders
- Generative AI
- AI Copilot
- Document Storage
- Monitoring
- Assessment Management
- Customizable Templates
- Competency Management
- Third-Party Integrations
- Performance Management
- Onboarding
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development

**Additional Functionality**
- Internal Meetings
- AI Copilot
- Individual Development Plans
- Employee Database
- Self Assessment
- Reporting & Statistics
- Alerts/Notifications
- Analytics
- Customizable Forms
- Skills Assessment
- Generative AI
- API

**Additional Functionality**
- Customizable Branding
- Workflow Management
- Third-Party Integrations
- Document Storage
- Surveys & Feedback
- Benefits Management
- Access Controls/Permissions
- Payroll Management
- Compensation Plan Modeling
- 360 Degree Feedback
- Email Templates
- Employee Profiles
- Attendance Tracking
- Real-Time Analytics
- Performance Management
- AI Copilot
- Employee Database
- Real-Time Reporting
- Turnover Tracking
- Document Management
- Organizational Charting
- Trend Analysis
- Employee Management
- Talent Management
- Employee Self Service
- Employee Portal
- Employee Onboarding
- Compensation Management
- Alerts/Notifications
- Data Visualization
- Performance Appraisal
- Task Management
- Ad hoc Reporting
- Reporting & Statistics
- Data Import/Export
- Secure Data Storage
- Self Service Portal
- Feedback Management
- Recruitment Management
- API
- HR Metrics Library
- Vacation/Leave Tracking
- Succession Planning
- Predictive Modeling
- Customizable Reports
- Applicant Tracking
- Training Management
- Survey/Poll Management
- Leave Tracking

**Additional Functionality**
- Matching Engine
- Job Search/Filter
- Reminders
- Job Marketplace
- Alerts/Notifications
- Resume Database
- Customizable Fields
- Activity Tracking
- Performance Metrics
- AI Copilot
- Multiple Employer Profiles
- Recurring/Subscription Billing
- Referral Tracking
- Candidate Profiles
- Interview Scheduling
- Email Templates
- Customizable Reports
- Resume Parsing
- Customizable Templates
- Reporting & Statistics
- Email Alerts
- Discussions/Forums
- Billing & Invoicing
- Generative AI
- Data Import/Export
- Social Recruiting
- Multi-Language
- Applicant Tracking

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Access Controls/Permissions
- Third-Party Integrations
- HR Management
- Timesheet Management
- Leave Tracking
- Team Calendars
- Reporting & Statistics
- Vacation/Leave Tracking
- Real-Time Data
- Document Storage
- Workflow Management
- Attendance Management
- Payroll Management
- Calendar Management
- Activity Dashboard
- Employee Management
- Employee Profiles
- Absence Management
- Time Off Requests
- Performance Management
- Approval Workflow
- Time Off Management
- Customizable Reports
- Leave Policy Management
- Compliance Management

**Client Invoicing**
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Platform Data**
- Onboarding Process Reporting
- Visualization

**Course Management**
- Varied User Types
- Certifications
- Industry Compliance 
- SCORM Compliance

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Third-Party Integrations

**Reporting**
- Cost Tracking
- Dashboards
- Time Tracking
- Vacation/Leave Tracking
- Activity Tracking

**Management**
- Ticketing Platform
- Single Sign-On
- Business Process Management
- Self-Service
- Dashboard & Reporting

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries
- Skills Assessment
- Engagement Tracking
- Skills Tracking
- Progress Tracking
- Interactive Content
- Rewards Management
- Assessment Management
- Assignment Management
- Registration Management
- User Management
- Video Management
- Learning Management
- Training Management
- Communication Management
- Self Service Portal

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal
- Employee Portal
- Surveys & Feedback
- Peer-to-Peer Recognition

**Platform Performance**
- Reporting
- Monitoring

**Data**
- Dashboards And Reports
- Historical Data
- Customizable Reports
- Real-Time Data

**AI Insight Check - Background Check**
- Insight Check

**Compliance & Policy - AI Agents for HR**
- Policy Enforcement & Compliance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Additional Functionality**
- Real-Time Reporting
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Additional Functionality**
- Customizable Branding
- Bite-Sized Learning
- Offline Access
- Self-Enrollment
- Learning Paths/Tracks
- Quizzes
- SCORM Compliance
- Blended Learning
- Mobile Access
- Asynchronous Learning
- Data Import/Export
- Gamification
- Reporting & Statistics
- Certificates
- Single Sign On
- Multi-Language
- Generative AI
- API
- AI Copilot
- Third-Party Integrations
- Reminders
- Customizable Templates
- Real-Time Analytics
- Synchronous Learning
- Spaced Repetition
- Collaboration Tools
- Peer Learning
- Activity Dashboard
- Adaptive Learning
- Customizable Reports
- Surveys & Feedback
- Alerts/Notifications
- Leaderboards
- Course Authoring
- Training Companies
- Progress Reports
- Academic/Education
- Employee Training
- Certification & Licensing
- Virtual Classroom
- Corporate/Business
- Video Conferencing

**Additional Functionality**
- Onboarding
- Document Management
- API
- Reminders
- Direct Deposit
- Approval Process Control
- Multi-State
- Access Controls/Permissions
- Reporting & Statistics
- Payroll Outsourcing
- Employee Profiles
- Employee Database
- Compensation Management
- Self Service Portal
- Payroll Reporting
- Tax Forms
- Third-Party Integrations
- Generative AI
- Tax Compliance
- AI Copilot
- Customizable Reports
- Calendar Management
- Payroll Management
- Benefits Management
- Check Printing
- Data Import/Export
- Wage Garnishment
- Compliance Management
- Alerts/Notifications

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Performance Management**
- Succession Planning
- Multi-step Planning
- Natural Language Interaction

**AI Investigation and Verification - Background Check**
- Verification
- Employment Eligibility Verification
- Education Verification
- Data Verification
- Identity Verification

**Multi‑System Integration - AI Agents for HR**
- System Integration & Data Access

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

**Additional Functionality**
- Assessment Management
- Workflow Management
- Employee Onboarding
- Batch Processing
- Reference Checking
- Compliance Management
- Records Management
- Fraud Detection
- API
- Reporting & Statistics
- Generative AI
- Real-Time Monitoring
- Feedback Management
- Search/Filter
- Online Applications
- AI Copilot
- Candidate Profiles
- Reporting/Analytics
- Real-Time Reporting
- Job Application Management
- Secure Data Storage
- Self Service Portal
- Visual Analytics
- Summary Reports
- SSL Security
- Historical Reporting
- Recruitment Management
- Customizable Reports
- Reminders

**Additional Functionality**
- Employee Portal
- Performance Metrics
- Self Service Portal
- Customizable Templates
- Generative AI
- Employee Management
- Employee Profiles
- Reporting & Statistics
- AI Copilot
- Alerts/Notifications
- Weighted Performance Measures
- Third-Party Integrations
- Peer Appraisals
- Personalization and Recommendation
- Compensation Management
- Performance Appraisal
- Individual Development Plans
- Self Assessment
- Skills Assessment
- Performance Review Management
- Document Management
- Workflow Management
- Training Management
- Employee Database
- Approval Process Control
- AI Summarization
- Competency Management
- API
- Employee Recognition
- Onboarding
- Career Development
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development
- Workflow Automation

**Mobile**
- Receipt Capture
- Mileage Tracking
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Interface**
- White Labeling
- Multilingual

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot
- Generative AI

**Proactive Intervention - AI Agents for HR**
- Proactive Nudges & Conversation Support

**Additional Functionality**
- Self Service Portal
- Data Import/Export
- Question Library
- Customizable Templates
- Reminders
- Recruiting Firms
- Talent Pool
- AI Copilot
- Scoring
- Candidate Profiles
- Job Board
- Internal HR
- Reference Checking
- Careers Page
- Resume Storage
- Customizable Branding
- Collaboration Tools
- Tagging
- Alerts/Notifications
- Matching Engine
- Search/Filter
- Social Recruiting
- Onboarding
- Reporting & Statistics
- For Small Businesses
- Background Screening
- Commenting/Notes
- Billing & Invoicing
- CRM
- Resume Database
- Email Marketing
- Searchable Database
- GDPR Compliance
- Job Requisition

**Administration**
- PCI Regulation Compliant

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries
- Compliance Tracking
- Course Tracking
- Progress Tracking
- eCommerce Management
- Knowledge Base Management
- Course Management
- Assessment Management
- Training Management
- Feedback Management
- User Management
- Learner Portal

**Agent Governance - AI Agents for HR**
- Human‑in‑the‑Loop Governance

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Generative AI**
- Generative AI

**Talent Acquisition & Recruitment - AI Agents for HR**
- AI‑Powered Candidate Screening
- Interview & Scheduling Agent

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- AI Copilot
- Built-in Course Authoring
- Reminders
- Academic/Education
- eLearning Companies
- Virtual Classroom
- Offline Access
- Personalization and Recommendation
- Video Conferencing
- Certification & Licensing
- Single Sign On
- API
- Progress Reports
- Access Controls/Permissions
- Collaboration Tools
- Customizable Branding
- Discussions/Forums
- Enrollment Confirmation
- Customizable Reports
- Activity Dashboard
- Third-Party Integrations
- Gradebook
- Corporate/Business
- Workflow Automation

**Workforce Management Platform Features**
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication
- Budgeting/Forecasting
- Automated Scheduling
- Employee Scheduling
- Time Off Management
- Workflow Management
- Timesheet Management
- Recruitment Management
- Performance Management
- Payroll Management
- Attendance Management
- Calendar Management
- Employee Management
- Compliance Management
- Compliance Tracking
- Activity Tracking
- Sick Leave Tracking
- Vacation/Leave Tracking
- Skills Tracking
- Variable Workforce
- Reporting/Analytics

**Additional Functionality**
- Real-Time Reporting
- Shift Swapping
- AI Copilot
- Real-Time Notifications
- Reminders
- Self Service Portal
- Employee Database
- Time Off Requests
- Approval Process Control
- Performance Metrics
- Employee Onboarding
- Document Storage
- Real-Time Data
- Data Import/Export
- Time & Attendance
- Drag & Drop
- Clock In/Out
- Customizable Reports
- Generative AI

## Top Paycom Alternatives
  - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,598 reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,671 reviews)
  - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews)

