--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.6 review_count: 6917 scale: '5' date_modified: '2026-08-14' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 6,917 ## About Paycom Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. (395 reviews) - Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. (276 reviews) - Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. (252 reviews) - Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. (242 reviews) - Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. (107 reviews) - Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. (103 reviews) - Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. (103 reviews) - Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. (99 reviews) - Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. System with Inadequate Functionality and Support **Rating:** 0.0/5.0 stars **Reviewed by:** Kimberly S. | Senior Director of People & Culture, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Paycom?** Nothing **What do you dislike about Paycom?** I'm really frustrated with Paycom because it creates more problems than it solves. The system is buggy and things break randomly, so I'm always dealing with unexpected issues when staff come to me with problems. For instance, changes in employee profiles aren't automatically updated as you'd expect, leading to tons of extra work like manual corrections and internal audits. There's no test environment either, and it feels like features that could be really helpful are added too late. Plus, their support isn't great. I feel like we're paying a lot just to be part of their user experience team. It also doesn't integrate with any other tools, which is another big downside. Setting it up was a nightmare, especially since Paycom doesn't offer any on-site support to help you understand the system. Overall, I wouldn't recommend it to anyone. **What problems is Paycom solving and how is that benefiting you?** Honestly, Paycom creates problems for me. It leads to random issues that I only discover when they occur, causing additional work like audits and communication with vendors. I spend a lot of time fixing issues and addressing staff concerns due to system inaccuracies. **Official Response from Alexis Correa:** > At Paycom, we're dedicated to setting our clients up for success and hold our software and our team to a high standard, including offering on-site support. We're disappointed this wasn't your experience and would appreciate the opportunity to learn more. We invite you to share your feedback at feedback@paycomonline.com. ### 2. Technology twenty years behind the times **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Paycom?** Paycom has made timeclock and payroll processing more straightforward for us, and given our employees easier access to related documentation. **What do you dislike about Paycom?** Nearly everything else about the system is patently awful. We are a lean team and are in this tool every day, and we still cannot get it to work for our needs, which Paycom has been unresponsive to when we express that concern, to the point we are likely reverting to the tools we used before the implementation. In fact, during sales and implementation, we were told things that the system could do that it absolutely cannot do, and feel like we were sold vaporware. This tool is at least 20 years behind the competition in this space, and is not terribly concerned with closing that gap. The ATS in particular is antiquated and possesses absolutely none of the features of a modern ATS. The UI is unintuitive and often takes 10 steps to do what can be done in two - I know because the three other tools I've used in the last five years can do it in two (or fewer). The implementation was also concerning. I asked why we weren't running a parallel payroll with our old system before implementation and was told "that's not how we do it". Fortunately, we ran an off-cycle payroll before our main one to find the *dozens* of problems that would have surfaced in the main payroll. And when we flagged these, there was a total lack of urgency on Paycom's part. They wanted us to run the payroll and fix the problems after, but then we would not have been certain they were fixed before running our main payroll. Support is responsive, but does not take the time to understand the core question before answering reflexively. And when they respond, you get the company line, not the solution to your problem. **What problems is Paycom solving and how is that benefiting you?** Implementing Paycom has caused far more problems than it has solved, because it has - thus far - *solved* none, and created many. **Official Response from Alexis Correa:** > At Paycom, we aim to empower our clients with the tools and resources they need to succeed, and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours. ### 3. Convenient Dual Login and Easy Access to Company Resources in Paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Supervisor, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Paycom?** I really like how Paycom lets me log in as an employee and as a supervisor through separate accounts. I also like that I can find all of my company’s resources in Paycom whenever I have a question. If there’s something I need answered that I can’t find there, it lets me use the directory to locate the right HR person. **What do you dislike about Paycom?** The most disappointing part of Paycom for me is the lack of education and familiarity I personally have with the program itself. There are so many features and tools available to utilize, but I feel like the company I work for only chooses to use certain aspects of Paycom, which makes it harder for me to fully understand and take advantage of everything it offers. **What problems is Paycom solving and how is that benefiting you?** Paycom helps me whenever I need to check what my time-off balances are. As a supervisor, it also helps me see who has overtime and who doesn’t, which makes it easier to schedule the shifts I need. **Official Response from Alexis Correa:** > We're thrilled to hear that you're finding value in Paycom's mobile app and easy access to company resources, making it convenient for you to manage your responsibilities as both an employee and a supervisor. It's also great to know that Paycom's ability to help you track time-off balances and manage overtime scheduling streamlines your workflow and benefits your team. Thank you for your 5-star review, Laura! ### 4. Skip this unless you are a small company that looking for cookie cutter. **Rating:** 0.0/5.0 stars **Reviewed by:** David T. | Senior Manager of Talent Acquistion, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Paycom?** Paycom offers a wide range of features, depending on which products you need to use. At our company, we transitioned to this system for scheduling, applicant tracking, and also for invoicing and payroll. **What do you dislike about Paycom?** Paycom is a cookie-cutter platform, and it can be difficult to tailor for certain companies that need more advanced settings and reporting. This can be challenging and may require a workaround, which takes extra time out of someone’s daily workday just to generate a report that should only take seconds. The metrics can also be skewed at times, and it can take a while for your account rep to respond or fully resolve the issue. I use this system daily, and the integration is still not up to standard. I wouldn't say it's easy to use, since you have to navigate multiple screens to find what you need. Also, the implementation was very quick, so they can start billing. Overall, i wouldnt suggest this system **What problems is Paycom solving and how is that benefiting you?** Our company was looking for a consolidated system to support onboarding, training, applicant tracking, scheduling, time cards, and billing and invoicing. We transitioned to this system, but it’s still a nightmare to use. **Official Response from Alexis Correa:** > At Paycom, we're committed to helping businesses of all sizes thrive by providing a single, intuitive software that streamlines payroll, HR, and time management tasks, alleviating the complexity and administrative burdens of managing a workforce. By freeing up more time to focus on growth and strategy, our solution enables businesses like yours to achieve their full potential. We hold both our specialists and our software to high standards, and the experience described doesn't align with those standards. We invite you to reach out to us at feedback@paycomonline.com. We're confident our team can provide the assistance you need to address any questions you may have. ### 5. Functional platform, but governance and value alignment need improvement **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Paycom?** What I like best about Paycom is its employee-driven, single-platform structure. The self-service model reduces manual payroll intervention, improves data accuracy at the source, and keeps HR, payroll, time, and benefits fully integrated—so I can see payroll impacts and compliance in real time without relying on multiple systems or reconciliation workarounds. **What do you dislike about Paycom?** The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often discussed in meetings but not reliably carried through to completion, resulting in unnecessary meetings that do not lead to resolution and requiring significant customer follow-up to move issues forward. Billing transparency is limited, making independent validation and internal governance difficult. There have also been instances where agenda items were promised but not included, pricing meetings were scheduled and then canceled without rescheduling, and administrative penalties (such as late fees tied to timing nuances) were applied in ways that felt disproportionate to the situation. Cost is also high relative to the functionality we use. For example, we do not utilize Paycom for time and attendance, yet overall pricing remains difficult to justify compared to the value delivered. Taken together, the total cost of the platform does not consistently align with the level of execution, transparency, and support provided. **What problems is Paycom solving and how is that benefiting you?** Paycom provides a centralized platform for core payroll and HR data, which helps reduce fragmentation between systems and supports consistent recordkeeping. Routine payroll processing is generally reliable once configured, and having employee information, payroll history, and compliance-related reporting in a single system simplifies certain administrative and audit preparation tasks. The primary benefit is operational consolidation—maintaining core payroll and HR functions in one environment rather than coordinating across multiple disconnected tools. This can reduce manual data movement and support baseline compliance and reporting needs for a mid-sized organization. **Official Response from Alexis Correa:** > We appreciate your recognition of Paycom’s employee-driven, single-software design, which delivers real-time visibility, strong data accuracy and reliable payroll processing without the complexity of multiple systems. While your experience doesn’t align with the standard we strive to deliver for our clients, we remain confident in both the strength of our software and the service model supporting it. We welcome the opportunity to work with you directly to address your feedback and invite you to reach out to us at feedback@paycomonline.com. ### 6. All-in-One HR Solution That Streamlines the Entire Employee Lifecycle **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica B. | Human Resource Generalist , Printing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Paycom?** My favorite aspect of Paycom is the ability to manage the full employee lifecycle in one place. From recruiting and onboarding to payroll, benefits, and terminations, everything connects, which helps with compliance, minimizes errors, and saves a tremendous amount of time. **What do you dislike about Paycom?** One challenge with Paycom is that because it’s such a comprehensive system, there can be a steep learning curve for new users. Some processes, like navigating certain reports or updates, can take time to master. That said, once you’re familiar with it, the efficiency gains are significant. **What problems is Paycom solving and how is that benefiting you?** Paycom solves several key challenges for us. It centralizes all HR processes—from recruiting and background checks to onboarding, payroll, benefits, PAFs, and terminations—into a single platform. This eliminates duplicate data entry, reduces errors, and ensures consistency across the employee lifecycle. The benefit is significant time savings for HR and a smoother, more professional experience for employees. **Official Response from Alexis Correa:** > Jessica, we’re glad to hear that Paycom’s single-database software has helped streamline your HR processes, from recruiting to terminations, and reduced errors by eliminating duplicate data entry. By having all your workforce data in one place, you're able to work smarter, not harder, and make data-driven decisions with confidence. Thank you for your 5-star review! ### 7. Seamless Payroll Processing with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron H. **Reviewed Date:** February 05, 2026 **What do you like best about Paycom?** I like being able to access Paycom easily from my mobile device and handle problems efficiently when needed. Paycom has a very intuitive system that is easy to use. The app offers me to use Paycom as a manager on my phone, so if I am not by my computer, I can still reach out to employees and make sure questions are answered. Additionally, the experience with Paycom has been great because we have a designated team for implementation and then get transferred to a full-time team. The Paycom employees are stellar, and we always receive help in a timely manner to complete tasks. **What do you dislike about Paycom?** The system is intuitive after some experience, but at first it can seem like a lot of information and categories while navigating the website the first few times. **What problems is Paycom solving and how is that benefiting you?** Paycom makes our payroll system more effective, saving time and ensuring a seamless transfer. I access Paycom easily on my phone to efficiently handle problems and manage employees on the go. **Official Response from Alexis Correa:** > We're thrilled to hear that you're having a seamless experience with Paycom and that our Paycom mobile app and intuitive HR and payroll software have been a game-changer for you as a manager. We're also glad that your dedicated specialist has been able to provide you with timely and helpful assistance whenever you need it, showcasing our dedication to world-class service. Thank you for your 5-star review, Cameron! ### 8. Overengineered, Unintuitive, and Expensive—Paycom Made Payroll a Costly Chore **Rating:** 0.5/5.0 stars **Reviewed by:** Tony S. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Paycom?** The name, its good name, but that's abour it. **What do you dislike about Paycom?** Title: One of the Most Overengineered and Costly Payroll Platforms We’ve Used Paycom turned what should be a straightforward payroll process into a time-consuming, expensive, and frustrating experience. The platform is unnecessarily complex, unintuitive, and clearly built around Paycom’s internal structure rather than customer efficiency. Instead of saving time or reducing cost, Paycom significantly increased both. Routine payroll tasks required excessive steps, constant oversight, and avoidable administrative effort. What was positioned as a modern, all-in-one solution functioned more like a system that demands full-time attention just to keep payroll running correctly. Pricing was quoted based on a weekly payroll assumption, yet the agreement itself does not clearly restrict payroll frequency. Despite this, any attempt to reduce cost or simplify operations exposed how rigid and inefficient the system truly is. The effort required to make basic operational adjustments was disproportionate and unreasonable. The contrast became obvious immediately after switching to another payroll provider with comparable features. Payroll that previously took unnecessary time, effort, and explanation became simple, fast, and intuitive — highlighting just how overcomplicated Paycom is by design. Paycom may be tolerable for very large organizations with dedicated payroll teams and high tolerance for complexity. For companies seeking clarity, efficiency, and cost control, this platform delivered the opposite and proved to be a costly mistake. **What problems is Paycom solving and how is that benefiting you?** It solved no problems and introduced many **Official Response from Katie Lenhart:** > At Paycom, we aim to empower our clients with the tools and resources they need to succeed and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours. ### 9. Efficient, Accurate, and Adaptable HR Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole L. | Therapist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Paycom?** Efficiency: The single-database system and automation features streamline processes and reduce administrative work for tasks like payroll, onboarding, and talent management. Accuracy: Automating payroll and giving employees the ability to fix errors before submission helps eliminate costly post-payroll corrections. Adaptability: The software can be customized for different business needs, and it handles compliance and other complex HR tasks, making it a vital tool for management. **What do you dislike about Paycom?** System Errors: Users have experienced significant problems with core functions, including incorrect employee setups, malfunctioning paid time off (PTO) accruals, and erroneous tax calculations. Poor Mobile and Module Functionality: While the main payroll module is often seen as adequate, other modules like the Learning Management System (LMS) and parts of the mobile app interface are described as "clunky" or difficult to navigate. **What problems is Paycom solving and how is that benefiting you?** Paycom solves the problems of disconnected, manual HR processes by providing a single, automated platform for all human capital management needs, benefiting both companies and employees. Benefits for companies include reduced errors, significant time savings, better compliance, and improved ROI through a single database that automates tasks like payroll, time tracking, and benefits administration. Employees benefit from easier access to their HR information 24/7, simplified processes like self-service payroll and benefits enrollment, and a more transparent, error-free experience. **Official Response from Alexis Correa:** > Nicole, your experience showcases the powerful impact of Paycom's single database and automation features, which have enabled your organization to achieve significant efficiencies, reduce errors and improve compliance. As an industry leader, we’re committed to continuously innovating our software to further enhance these benefits and drive even more value for our clients. We're proud to see that Paycom has been able to make a positive difference in your organization, and we're dedicated to helping you build on this success. ### 10. Outstanding Support and User-Friendly Features **Rating:** 4.5/5.0 stars **Reviewed by:** Emma E. | Senior Payroll & Accounting Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** Having an assigned Payroll Specialist has been a great benefit. The representative assigned to our company is wonderful. She consistently goes above and beyond whenever we need something. Her customer service excels, and even if she is not available, there is always someone else on her team who is happy to help. The efficiency and level of service are excellent. In addition, Paycom offers multiple features that make the platform user-friendly and simplify our processes. I use the platform almost every day, and I am very happy with it. **What do you dislike about Paycom?** Probably the reporting options. Don't get me wrong, the reports in Paycom are great, and even if you can’t find one that already meets your needs, the Report Writer is available. However, if you are a new user or you are looking for something outside of your usual reports, it may take some time to find the right setup for the report(s) you need. **What problems is Paycom solving and how is that benefiting you?** Paycom simplifies payroll by keeping all the information and processes in one place. It saves me time, reduces mistakes, and makes payroll much easier to manage. **Official Response from Alexis Correa:** > Emma, it's clear that your dedicated specialist has made a significant impact on your experience with Paycom, providing world-class support and service. Our team is committed to delivering personalized support and tailored solutions to meet the unique needs of each client, and it's great to hear that you're experiencing this level of service. As a single software, Paycom is designed to put everything you need at your fingertips, streamlining processes like payroll. Thank you for your advocacy! ### 11. Streamlined HR and Payroll, Overcoming Data Silos **Rating:** 5.0/5.0 stars **Reviewed by:** Katelyn T. | EA/ HR, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Paycom?** I appreciate Paycom as an all-in-one platform, which greatly simplifies HR and payroll processes by consolidating multiple functions such as payroll, benefits, time tracking, and performance management in one place. This integration is a significant time saver and boosts efficiency and accuracy, leading to better employee engagement. The employee self-service portal is another feature I value highly, as it empowers staff by allowing them to manage their own information, access pay stubs, and complete onboarding tasks without needing HR staff intervention. This autonomy not only streamlines processes but also reduces the workload on HR teams. Additionally, the ease of setup with Paycom was impressive, thanks to the supportive team members who were always available to provide assistance via call or email, ensuring a smooth transition. **What do you dislike about Paycom?** I find the complexity of Paycom's interface challenging because it's such a robust system. Navigating through all the features can be overwhelming, especially for new users who are not tech-savvy. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to eliminate manual processes, reduce data silos, and mitigate compliance risks. It streamlines HR and payroll, enhancing efficiency and employee engagement through an all-in-one platform and self-service portal. **Official Response from Alexis Correa:** > Thank you for sharing your 5-star review, Katelyn. We're thrilled to hear that our software has streamlined your HR and payroll processes, and that your dedicated specialist has made implementation a seamless experience for you. We invite you to explore IWant, where you can now access instant and accurate data at your fingertips. From onboarding to ongoing support, we strive to provide world-class service at every stage, and it's great to know that we've met that standard for you. ### 12. Streamlined HR & Payroll, Empowering Self-Service **Rating:** 4.5/5.0 stars **Reviewed by:** Mary A. **Reviewed Date:** January 16, 2026 **What do you like best about Paycom?** I appreciate how Paycom simplifies HR and payroll processes by integrating employee self-service, time tracking, and benefits management into a single platform. It reduces manual work, ensures compliance, and improves accuracy. I love the intuitive interface and mobile access, which makes managing workforce tasks efficient and convenient for both employees and administrators. The self-service tools save time by letting employees update details and request changes without HR intervention. The all-in-one platform eliminates the need to juggle multiple systems, improving efficiency and accuracy. The accuracy and compliance features reduce risk, and the intuitive interface ensures smooth navigation. It’s great that Paycom combines payroll, HR, and talent management in one platform, empowering staff to manage their own data and requests. **What do you dislike about Paycom?** Here are some common areas where Paycom could improve: 1. Learning curve: Initial setup and navigation can feel complex for new users. 2. Customer support: Response times and resolution speed could be faster. 3. Mobile app limitations: Some features are less intuitive compared to the desktop version. 4. Cost: Pricing may be high for smaller organizations. **What problems is Paycom solving and how is that benefiting you?** Paycom simplifies HR and payroll, reducing manual errors and improving compliance. It streamlines onboarding and time tracking, centralizes HR tasks, and offers employee self-service for updates and requests, making workforce management efficient and accurate. **Official Response from Katie Lenhart:** > We're thrilled to hear that Paycom has simplified your HR and payroll processes, empowering your employees with Employee Self-Service® and reducing manual work for your HR team. Our comprehensive software is designed to improve efficiency, accuracy and compliance, and it's great to know that it's making a positive impact on your workforce management. If you have any additional feedback, feel free to share it directly with your dedicated specialist or at feedback@paycomonline.com. Thank you for sharing your positive experience with Paycom! ### 13. Highly Trusted Payroll with Superb Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Abdullateef A. **Reviewed Date:** January 23, 2026 **What do you like best about Paycom?** I appreciate Paycom for minimizing payroll errors through automation, which includes automatic calculation. These automated features build trust, ensuring employees are confident they'll be paid correctly and on time. The initial setup, though comprehensive due to its many features, is well-structured and guided, often with step-by-step implementation support and assistance from Paycom specialists who help configure the system. **What do you dislike about Paycom?** The learning curve for new users can be challenging because Paycom has many features, which can be overwhelming for first-time users. New employees or HR staff may need more training to use it confidently. Downtime or poor internet connectivity can delay access to payroll information, which is a downside since Paycom is a fully digital system. **What problems is Paycom solving and how is that benefiting you?** Paycom provides transparency by allowing employees to view payslip and tax details, minimizes payroll errors through automation with automatic calculations, and builds trust by ensuring correct and timely payments. **Official Response from Alexis Correa:** > We're pleased to hear that Paycom's automation features have minimized payroll errors and built trust with your workforce, ensuring they're paid correctly and on time. Our goal is to provide a reliable and transparent payroll experience, and it's great to see that our system is delivering this promise. We appreciate your feedback and advocacy, Abdullateef! ### 14. Easy-to-Use Employee Interface That Keeps Everyone Happy **Rating:** 4.5/5.0 stars **Reviewed by:** Laura U. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Paycom?** What stands out most is how easy the employee-facing applications are to use. Our employees are extremely happy with the interface and find it straightforward to navigate. **What do you dislike about Paycom?** Paycom is extremely versatile, which also makes it complex. Sometimes, finding what I need takes a bit longer than expected, especially when I’m trying to navigate to the right place. **What problems is Paycom solving and how is that benefiting you?** We were able to combine Payroll and HR with our expense management and reimbursement system, which has created a true one-stop shop for our employees. As a result, the reimbursement process has been straightforward and easy to manage. **Official Response from Alexis Correa:** > We're thrilled to hear that tools like Employee Self-Service® have been a hit with your team, making it easy for your workforce to navigate and access the information they need. By combining payroll, HR, expense management and reimbursement into a single software, Paycom streamlines processes and simplifies reimbursement. To further enhance your experience, we recommend exploring tools like IWant™, which can provide instant, accurate employee data, making it even easier to manage your workforce. ### 15. Two years in and It is not perfect **Rating:** 3.0/5.0 stars **Reviewed by:** Michelle S. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Paycom?** Paycom does bring value in certain areas. The system makes it relatively simple to pull payroll reports and access data when needed, which allows me to step in and assist our payroll administrator at any time. Reporting capabilities are helpful, even if not perfect, and provide visibility into important payroll statistics. Another major positive has been our current payroll specialist, who is highly responsive and knowledgeable—an important improvement after previously experiencing turnover and unresponsiveness with other specialists. Over time, benefits administration has also stabilized and now runs more smoothly than it did at the beginning. **What do you dislike about Paycom?** Despite its positives, Paycom has several significant limitations. The sales process set unrealistic expectations, promising features that ultimately did not exist. Implementation was rushed, with incomplete or incorrect setup that payroll specialists later had to fix. Reporting, while available, is not as comprehensive as needed. Many reports lack key fields, requiring frequent tweaks from our specialist, and development requests rarely progress. Functionally, Paycom is not a complete payroll and HR solution. We still rely on our old payroll system for certain functions Paycom cannot handle, which forces us to operate in two systems to ensure documentation and compliance. Several HR-related areas are particularly weak: tracking continuing education is cumbersome, document access control is limited, employee performance evaluations are not well supported, and in-house training and CEU tracking are difficult to manage. Perhaps most concerning, Paycom cannot accommodate workers’ compensation—an essential part of HR—leaving a large gap in capability. In addition, the system’s design is clunky and unintuitive. Navigation requires moving through multiple areas to find tools, and it is often unclear what impact a selection will have without specialist assistance. While some areas have improved over time, the overall experience has been one of ongoing struggles and workarounds. **What problems is Paycom solving and how is that benefiting you?** The one problem it does solve is handling our complex payrolls **Official Response from Alexis Correa:** > Michelle, We're excited to share that our commitment to innovation is evident in our latest release of IWant™, our new command-driven AI engine. This tool empowers both employees and administrators to effortlessly navigate our system, accessing instant and accurate data with ease. By streamlining the navigation process, IWant reduces frustration and unlocks the full potential of our software. We're pleased to hear that our system has successfully simplified and automated key processes, resulting in significant time and resource savings for your organization. However, we acknowledge that our report customization capabilities may have fallen short of your expectations. We'd like to learn more about your experience and invite you to share your feedback with your dedicated specialist or at feedback@paycomonline.com. ### 16. Mobile-Accessible, Comprehensive HR Solution with Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Ceron C. **Reviewed Date:** December 08, 2025 **What do you like best about Paycom?** I use Paycom for my HR needs, and I like that it serves as our HRIIS system with various HR-related programs like payroll, onboarding, offboarding, and benefits administration. It's great for organization, and very useful for employees, especially for compliance details regarding HR policies. I feel like Paycom is more current with today's technology, as it's accessible on our phones, making it easy for employees to access pay records and different HR items from wherever they are. It saves us a lot of time from an HR office perspective. I find the reports feature very useful for providing stakeholders with data. Additionally, payroll setup was the easiest. **What do you dislike about Paycom?** The implementation phase was challenging. When we first enrolled, we were kind of handed Paycom without any kind of guidance. We had to learn on our own. Now, after we learned it and how to use a lot of items, it became easier, but for a first-time Paycom user, it is hard to roll out. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for HR needs like payroll, and it keeps us organized while ensuring compliance. Its mobile access lets employees manage pay and HR tasks easily from home, saving us HR office time. The reporting is useful for providing stakeholders with data. **Official Response from Alexis Correa:** > You've found Paycom to be a comprehensive HR solution that meets your needs, with features like payroll, onboarding and benefits administration, all accessible on-the-go through the Paycom mobile app, which empowers employees to manage their pay, benefits and HR tasks anywhere, anytime. Our single software has helped streamline your HR processes, saving time and increasing organization, while also providing valuable reporting capabilities to inform stakeholders. By leveraging our mobile app and connecting with your dedicated specialist, we can help ensure you're getting the most out of our software. You can also share your feedback with us at feedback@paycomonline.com . Thank you for your advocacy, Ceron! ### 17. Efficient All-in-One HR Solution with Robust Mobile Access **Rating:** 4.0/5.0 stars **Reviewed by:** Sajmen S. | Third Party Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Paycom?** I find Paycom to be a very efficient and easy-to-use all-in-one HR system. I really like the self-service feature because it simplifies processes for me. The mobile access is really good and easy, and I appreciate the audit trails; they're really effective. Also, Paycom data aligning with our accounting software makes things easier for us, and the initial setup was very easy since their guide was good. **What do you dislike about Paycom?** The learning curve could be a bit problematic for new users, and also the mobile app can match the desktop version closer. **What problems is Paycom solving and how is that benefiting you?** Paycom solves manual payroll errors and is very efficient as an all-in-one HR system. I appreciate its self-service, ease of use, and effective mobile access and audit trails. It aligns with our accounting software, simplifying our processes. **Official Response from Katie Lenhart:** > We're pleased to hear that our comprehensive HR and payroll software has been a game-changer for your organization, providing an efficient and easy-to-use solution that simplifies processes and reduces manual payroll errors. Our Employee Self-Service® feature, Paycom mobile app and effective audit trails have been particularly beneficial. Thank you for your advocacy!  ### 18. Seamless Payroll Processing with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Niesha H. **Reviewed Date:** November 26, 2025 **What do you like best about Paycom?** My experience with Paycom has been extremely positive, particularly due to the incredible support provided by the employees like Ali and Kenya Mays, who are always readily available to answer questions and help me navigate my new role in payroll. This level of support has been immensely helpful as I transition from data collection to processing payroll. Additionally, I appreciate Paycom's seamless integration of payroll processing, where everything is built in, eliminating the need for manual spreadsheets and ensuring accurate and timely compensation. The platform's capability to facilitate everyday learning aligns perfectly with my passion for continuous learning. I enjoy the employee self-service tools, especially for tasks like PTO requests, which are efficiently managed with immediate notification to supervisors, and viewing my paycheck in advance helps in better financial planning. Overall, Paycom's user-friendly and supportive environment makes it a standout tool for my needs. **What do you dislike about Paycom?** I find the need for reports within Paycom to be cumbersome. There is a different report required for every situation, and I wish there was a more streamlined way to get specific information without having to generate a full report. The process involves clicking multiple items, filtering by various criteria, saving in a specific format, generating the report, waiting for it to load, and downloading it, only to sometimes discover it's not exactly what I need, which means starting over and making modifications. This extensive process is quite cumbersome. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to streamline payroll processing, ensure accurate compensation, and manage PTO requests effortlessly. It reduces manual Excel work with built-in features, allowing seamless tracking of workdays and hours while enabling financial planning by viewing paychecks in advance. **Official Response from Alexis Correa:** > Niesha, it's great to hear that our HR and payroll software has helped you streamline payroll processing, reduce manual work and increase efficiency. Our single software is designed to simplify life for HR professionals like you, providing a seamless user experience that eliminates the need for multiple systems and manual data entry. With all your HR and payroll needs in one place, you can focus on what matters most - your business. It's rewarding to know that we're meeting our goal of helping clients like you maximize ROI and simplify life for employees. ### 19. Centralized System with a Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Paycom?** I like Paycom because it centralizes payroll, HR, time tracking, and employee data in one system, preventing things from feeling disconnected. The employee self-service feature is a huge plus, allowing people to update their own information and fix issues before payroll runs, which saves a lot of time. Once you're familiar with it, the automation adds a sense of control and reduces chaos. The reporting works really well once you get the hang of it, allowing you to pull payroll and HR data without piecing together spreadsheets, which I see as a quiet win. The support has been solid; not instant magic but knowledgeable and actually helpful. Over time, the platform feels dependable, which is crucial when handling paychecks and compliance. **What do you dislike about Paycom?** The biggest downside is the learning curve, there’s a lot packed into the system and it can feel overwhelming at first especially for new admins. Some workflows aren’t as intuitive as they should be and updates occasionally change things without much warning, plus the mobile experience is fine for basics but frustrating if you need to do anything more complex. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to centralize payroll, HR, and time tracking, reducing errors and reconciliation effort. Employees handle their info, catching mistakes early, which eases stress. Automation speeds up payroll, ensures compliance, and shifts HR's focus from manual tasks to more valuable work. **Official Response from Alexis Correa:** > We're glad to hear that Paycom has been able to centralize your payroll, HR, and time and attendance needs, reducing errors and increasing efficiency. Our Employee Self-Service® feature and automation capabilities have been particularly beneficial in saving time. Thank you for your advocacy! ### 20. Paycom for the Win! **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse B. | Talent Recruiter , Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Paycom?** I have been an avid Paycom user for several years, from the implementation in two companies, and the usage is geared toward an end-user experience. Employees find the ESS simple and navigable while satisfying all their needs. As a user, it is just as good, if not better, with dedicated sales and service representatives that make themselves available to answer any concerns. **What do you dislike about Paycom?** Some of the terminology that Paycom utilizes can be difficult for new users to grasp and understand, and doesn't really show a foundation in the industry standard. However, these are quickly assuaged once a grasp of the software is obtained. **What problems is Paycom solving and how is that benefiting you?** Paycom is bridging the gap that was felt by our employees and staff members on simple HR questions that they needed. Employees can now access vital information regarding their payroll, benefits, taxes, and time off, which once required tracking down a busy HR team to obtain. **Official Response from Alexis Correa:** > Jesse, your dedicated specialist embodies our commitment to delivering a seamless user experience and world-class service, and it's evident that they've had a lasting impact on your journey with Paycom. With IWant™, our new innovative command-driven AI engine, we're not only providing instant access to vital information but also liberating your team to focus on high-impact initiatives. We appreciate your loyalty and value the insights you've shared. Thank you for being a strong advocate! ### 21. Effective HR Solution with Stellar Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Shae D. | Senior Business Operations Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I appreciate Paycom's customer service. Their agents are well informed and very helpful, especially when it comes to completing audits and making changes. **What do you dislike about Paycom?** I do wish Paycom had the ability to communicate with benefit providers. So that way, if someone was hired or terminated, everything was basically streamlined, like the benefit provider would have the access to update accordingly versus it being, like, a two part, twofold type situation. I'm not going to lie. It was a learning curve, but once you understood it and got the hang of it, then it was very much understandable. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for everything like payroll, time management, and documentation. Paycom's customer service is well informed and very helpful, especially for audits and changes. **Official Response from Alexis Correa:** > Thank you for taking the time to share your feedback about your experience using Paycom, Shae. We're glad to hear that your dedicated specialist has been helpful, especially with audits and changes, and that you've found our software effective for managing payroll, time and attendance and documentation. We invite you to share any additional feedback with your dedicated specialist directly or at feedback@paycomonline.com.  ### 22. User-Friendly, Efficient, but with Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** James B. **Reviewed Date:** November 13, 2025 **What do you like best about Paycom?** I find Paycom to be an incredibly user-friendly system, which makes it easier for me and my team to navigate its various functions, thus enhancing our productivity. The intuitive setup of the report generating process significantly reduces the time we spend on creating customized reports. This, in turn, streamlines our operations and allows us to work more efficiently. I am also incredibly impressed with the improved customer service at Paycom; whenever there is a payroll issue, our assigned representative resolves it promptly, often the same day or even within a few hours. These quick resolutions prevent any disruptions in our workflow and give me confidence in the support I can expect from Paycom. Overall, the combination of its ease of use, efficient reporting, and responsive customer service makes Paycom a highly valuable tool for my payroll, benefit administration, and HRIS needs. **What do you dislike about Paycom?** {"The performance evaluation setup in Paycom can be somewhat complicated and has a steep learning curve, which takes time to understand how it works.","The benefit enrollment process is confusing for employees during the annual open enrollment period and could be improved to be more user-friendly.","There is a general steep learning curve to learn and use all the features available in Paycom, making it initially challenging for users to fully utilize the system."} **What problems is Paycom solving and how is that benefiting you?** I find Paycom streamlines payroll, benefits, and HR processes, saving time on report generation and providing efficient customer service for issue resolution. **Official Response from Alexis Correa:** > James, we appreciate your review highlighting the value Paycom brings to your organization. Our single-database solution is designed to streamline HR and payroll processes, and it's great to hear that our comprehensive reporting features and world-class support are enhancing your productivity. By leveraging Paycom, you're able to make more informed decisions and drive business outcomes, all while reducing the complexity and costs associated with managing a workforce. Thank you for your 5-star review! ### 23. Helping Hand for HR Party of One **Rating:** 4.5/5.0 stars **Reviewed by:** Carolyn B. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Paycom?** Easy access to support and help when needed Ability to store employee information all in the same place for hundreds of employees Quicker streamlined onboarding process Recruiting capability Implementation was easy and enjoyable. Our implementation specialist came on site multiple time throughout the process to make sure we understood and to help teach hands on. **What do you dislike about Paycom?** Reporting Function isn't great. I often have to reach out to our rep to have them run the report I'm looking for or help us find how to create what we need. Current help database is a bit small and the new AI they just rolled out has a very slim ability to answer broad questions. **What problems is Paycom solving and how is that benefiting you?** As an HR party of one, Paycom has helped me automate many of my processes, saving me time and allowing me to be more efficient. Streamlining onboarding, recruiting, payroll, and document management all in one place has been a life saver. Also, I can't say enough about how wonderful their customer support is. **Official Response from Alexis Correa:** > Carolyn, Paycom's automation capabilities have clearly made a significant impact on your HR operations. By automating tasks such as onboarding, recruiting, payroll and document management, you're able to work smarter, not harder - which is exactly what our solution is designed to deliver. Our HR and payroll software for the entire employment lifecycle helps simplify and streamline processes, and we're glad to hear it's been a valuable asset for your organization. Thank you for your advocacy! ### 24. Paycom has made HR so much easier for us! **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany W. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Paycom?** We love how simple it is to use—everything from payroll to benefits to performance reviews is in one spot. Employees really like being able to update their own info and check their pay stubs without having to ask HR. It’s saved our team a ton of time and cut down on mistakes. The platform is super user-friendly, and the support team has been great whenever we’ve had questions. Overall, Paycom has streamlined our processes and made life easier for both HR and employees. **What do you dislike about Paycom?** The only area we’d like to see improved is making the onboarding setup a bit more user-friendly for admins. That said, once you get the hang of it, the process becomes second nature. **What problems is Paycom solving and how is that benefiting you?** Paycom has helped us streamline payroll with their BETI platform, making each payroll run more efficiently. Since employees approve their own paychecks before submission, it’s the best way to ensure accuracy for everyone’s pay. **Official Response from Katie Lenhart:** > Tiffany, thank you for taking the time to share your experience with Paycom! We're glad to hear that our single solution has simplified your HR processes, saving your team time and reducing errors, and that our Employee Self-Service software has empowered your employees to take ownership of their information and paychecks. Your dedicated specialist is committed to providing world-class service, and we're happy to hear that they've been a valuable resource for you. Overall, we're proud to have helped you streamline payroll with Beti and ensure accuracy for everyone's pay. We appreciate your feedback! ### 25. Centralized Payroll System for Remote Teams **Rating:** 3.5/5.0 stars **Reviewed by:** Michaela K. | Compliance Director, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Paycom?** I find Paycom very useful because it keeps all of payroll and employee benefits in one place, which is especially helpful since we are a fully remote company. I like the ease of use when reviewing timecards, approving PTO, and looking up employee information. It's good to have it all in one place so employees can access it at any time. I also like that viewing and printing paystubs is easy. **What do you dislike about Paycom?** Learning to navigate Paycom can be difficult and looking up previous employee reviews is hard to find at times. Having less drop downs for where information is stored would be beneficial. **What problems is Paycom solving and how is that benefiting you?** Paycom keeps all payroll and employee benefits in one place, which is especially useful for our remote company. It's easy to review timecards, approve PTO, and access employee information, allowing employees to access everything anytime. **Official Response from Alexis Correa:** > We appreciate your feedback on Paycom's single HR and payroll software, which has helped streamline payroll and employee benefits management for your remote team. Our software is designed to provide a single source of truth for all employee data, making it easier to manage payroll, time and attendance and benefits in one place. To further enhance your experience, we recommend exploring our innovative tool, IWant™, which provides instant and accurate employee data. By leveraging IWant and collaborating with your dedicated specialist, you can unlock the full potential of our software. ### 26. Streamlined HR with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Amy S. | TR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I love Paycom for its user-friendly interface, which significantly simplifies my tasks and reduces the time required for payroll processing from two days to just two hours. The automation of numerous processes ensures efficiency and prevents oversights. The customer service is outstanding, characterized by proactive and continuous support, ensuring smooth operation of the program. Even though assistance is rarely needed due to the system's robustness, their readiness to help is always comforting. The assistance during the initial setup was exceptional as well, with an implementation team that is easy to work with and provides on-site training, enhancing our transition to Paycom. Overall, Paycom comprehensively meets all my HR and payroll needs, eliminating the necessity to integrate it with any other software. **What do you dislike about Paycom?** I think everything is great! If anything, there are certain features that can be overwhelming at first because it's very customizable. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to automate processes enhancing efficiency. Its user-friendly interface and proactive customer service ensure smooth operations, covering all my HR needs without missing anything. **Official Response from Alexis Correa:** > Amy, your experience of Paycom is a testament to the power of our single, intuitive software to streamline HR and payroll processes. We're thrilled to hear that our user-friendly interface and automation capabilities have significantly reduced your payroll processing time and eliminated the need for integrations with other software. Your dedicated specialist remains committed to providing exceptional support and ensuring your continued success with Paycom. Thank you for your 5-star review! ### 27. Powerful Reporting with Room for Support Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Debralynn M. | Financial Controller at P.I.L.O.T. Services **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I really appreciate Paycom for its detailed real-time reporting, which allows our non-profit organization to track labor expenses effectively and make necessary adjustments promptly, resulting in immediate and long-term budget savings. The easy access to employee census information is another feature I find incredibly valuable, as it supports reporting outside of Payroll and HR, such as for 401K and IRS audit information. Furthermore, the payroll Dashboard is a standout feature because it creates an environment where mistakes are minimal, eliminating the need for processing manual payments. Since transitioning from ADP to Paycom, I've noticed that Paycom offers several advanced features that ADP lacked, such as EDI for benefits and comprehensive processing for 401K, W2s, and 1099s. Overall, I believe these features make Paycom an excellent tool for our payroll and HR needs, and I’ve even recommended it to other organizations who have successfully made the transition. **What do you dislike about Paycom?** I frequently require additional instruction and guidance when trying to make changes in the system. Many times, modules are grayed out, and I need assistance to correct or adjust them. The struggle to obtain the necessary information and useful feedback on how to resolve issues can be frustrating. For instance, there is a notification that many employees are missing self-service access, and attempts to get a helpful response from Paycom have been unsuccessful. Additionally, although implementation was relatively easy, the team missed crucial customizations which affected our configuration. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for payroll, HR, and benefits, solving time management and labor allocation issues, with real-time reporting saving us money and detailed reporting aiding compliance and audits. **Official Response from Alexis Correa:** > Debralynn, we're thrilled to hear that Paycom’s comprehensive real-time reporting has brought significant value to your non-profit organization, enabling you to track labor expenses effectively and make data-driven decisions that drive ROI. Our innovative features, such as Direct Data Exchange® and Payroll, have clearly made a positive impact on your payroll and HR operations. We’re also pleased to hear that Paycom has exceeded your expectations compared to your previous provider, offering a more robust and feature-rich solution that better meets the unique needs of your organization. ### 28. Outstanding Representative Support Transformed Our Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Allie S. | Talent Attraction and Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Paycom?** Paycom has truly simplified our hiring process by aligning everything from candidate management and offer letters through to internal transfers and offboarding. While our implementation had a few hiccups, the support we’ve received since then has been exceptional. Our Paycom representative, Erynn Dostaler, has been the real difference-maker. She is efficient, timely, and incredibly knowledgeable. More than that, she consistently advocates for our requested changes and ensures that our needs are met. Her support has made our overall experience with Paycom top-notch, and we are grateful to have her as a partner. **What do you dislike about Paycom?** Paycom has significantly streamlined our hiring process by aligning candidate management, offer letters, internal transfers, and even offboarding into one platform. Having everything in one place has been a big improvement for our team. That said, our implementation did come with some challenges. Certain workflows weren’t as intuitive at the start, and clearer communication during the setup process could have made the transition smoother. With some additional upfront training and guidance, I believe new clients could get even more out of the system right away. What has truly elevated our experience is the outstanding support from our Paycom representative, Erynn Dostaler. She is efficient, timely, and knowledgeable, and she consistently advocates for the changes and adjustments we need. Her dedication has turned what could have been a rocky start into an overall very positive and successful partnership. **What problems is Paycom solving and how is that benefiting you?** Candidate management and the overall ease of the hiring process have been tremendously helpful. We’ve also partnered closely with our Payroll and Finance teams to further streamline and align processes that were previously managed through separate systems. In addition, being able to post jobs directly to our career site and sponsor postings through third-party job boards has been a welcomed time-saver. **Official Response from Katie Lenhart:** > Allie, we're thrilled to hear that Paycom has simplified your hiring process and aligned candidate management, offer letters, internal transfers and offboarding into one software. We're especially proud that Erynn has provided world-class service and advocacy to ensure your needs are met. We're glad to see the positive impact that Paycom has had on your team, including streamlined processes, improved candidate management and increased efficiency in payroll. ### 29. Easy Setup, but Needs Better Help Menu **Rating:** 5.0/5.0 stars **Reviewed by:** Sonya T. **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** I find the initial setup of Paycom to be fairly easy, which is a positive aspect for getting started quickly. Additionally, despite mentioning not liking a lot about the product, I still attribute a high likelihood of recommending Paycom to others, giving it a score of 10, which suggests that there are aspects I value enough to trust and endorse the service. **What do you dislike about Paycom?** I find the help menu in Paycom to be complicated and not user-friendly. It lacks clear and simple instructions, which makes it difficult to use. When looking at instruction guides, I notice the absence of straightforward callouts, such as location details or how to update and change settings. This makes it challenging to follow and execute tasks efficiently. **What problems is Paycom solving and how is that benefiting you?** Paycom solves delayed PR processing for me. Despite some issues with the help menu, I find it fairly easy to set up and highly recommend it. **Official Response from Alexis Correa:** > Sonya, we appreciate your feedback and are glad to hear that you've found our single software to be efficient and easy to use. Your trust in our service and software is invaluable to us. If you have any additional insights or suggestions on how we can continue to meet your evolving needs, we invite you to reach out to your dedicated specialist or email us at feedback@paycomonline.com. ### 30. Efficient Payroll with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sally D. **Reviewed Date:** December 12, 2025 **What do you like best about Paycom?** I appreciate Paycom for its ease of use and the quick and efficient support I receive when I have questions or problems. The faster turnaround times for payroll and the ability to track 30, 60, 90, and yearly reviews, along with any necessary disciplinary actions, are really helpful. I also like that Paycom handles file feeds for our insurance updates and 401K distributions. The initial setup was very easy due in part to the significant support we received from Paycom. Price and ease of use were primary reasons for switching to Paycom from another product. **What do you dislike about Paycom?** Sometimes it seems that the updates come out faster than I can learn them. **What problems is Paycom solving and how is that benefiting you?** Paycom speeds up payroll processing and aids in tracking reviews and disciplinary actions. **Official Response from Alexis Correa:** > Your experience with Paycom has been marked by efficient payroll processing, a user-friendly interface, and quick support from your dedicated specialist, which has been instrumental in helping you navigate the platform. As a single software, Paycom has streamlined your HR and payroll processes, allowing you to manage your workforce with ease and confidence. Your dedicated specialist is committed to providing personalized attention and dedicated service, and we're glad to hear that implementation and ongoing support have met your needs. Thank you for your 5-star review, Sally! ### 31. Why I Like Paycom—And What Could Be Better **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra O. | Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Paycom?** I really appreciate that everything is in one system—payroll, timekeeping, benefits, and HR tasks are all connected. The employee self-service is a huge time-saver, and tools like Beti make payroll more accurate and efficient. It’s user-friendly, keeps us compliant, and reduces a lot of manual work. **What do you dislike about Paycom?** Some features can be a bit rigid or overly complex at first, and making changes often requires support. It would also be great if reports like drug screens and MVRs automatically flowed into the employee’s profile, instead of needing to be manually uploaded. That would save time and reduce the chance of errors or missed documents. **What problems is Paycom solving and how is that benefiting you?** Paycom is solving the challenge of managing multiple HR systems by offering an all-in-one platform for payroll, time tracking, benefits, onboarding, and more. Instead of juggling different tools, we now have one centralized system that keeps employee data consistent and up to date. It benefits us by: Saving time through automation and employee self-service Improving accuracy in payroll and compliance Streamlining onboarding and HR workflows Reducing manual data entry and minimizing errors Overall, it’s helping us work more efficiently, stay organized, and give employees more control over their information. **Official Response from Katie Lenhart:** > Sandra, it's great to know that Paycom's Employee Self-Service® and Beti® features are creating efficiencies and that you are finding ROI with our single software. You note that some features can be overly complex at first, and we value your feedback. We are excited to introduce you to IWant, the industry's first command-driven AI engine in a single solution database! You can now simply ask IWant for what you need and it will give instant and accurate access to employee data. We encourage you to reach out to your dedicated specialist to learn more and continue to get the most out of our software. ### 32. Paycom is one of the better HR Software Out there! **Rating:** 4.0/5.0 stars **Reviewed by:** Laura F. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2025 **What do you like best about Paycom?** The things I like most about Paycom are that it is a solid software program that rarely glitches compared with other HR platforms. I also like that it is easy to navigate once you learn where everything is. **What do you dislike about Paycom?** A few things that I dislike about Paycom are that sometimes the features are not very intuitive to learn without having to go and read through the 1000-page manual (ig: setting up documents and document types, performance management tools, etc). I also get annoyed with having to constantly go through the 2-party authentication process when making any employee changes. It seems like Paycom should have a built-in feature to recognize the administrator's main computer and not require constant reauthentication. **What problems is Paycom solving and how is that benefiting you?** I do not believe Paycom is actually solving any of our problems at this time. We have recently explored functionalities that we hoped would solve some of our problems but ultimately, Paycom was not able to be customized to our needs. **Official Response from Alexis Correa:** > Laura, thank you for your advocacy! Unlike our competitors' fragmented systems, our comprehensive HR and payroll software offers a single, easy-to-navigate database that simplifies and automates administrative tasks. Paycom is designed to cater to the diverse needs of our clients, and we'd love to collaborate with you to tailor our software to your unique business requirements, ensuring you get the most out of our software. Your dedicated specialist is committed to working closely with you to unlock the full potential of our software and drive success for your organization. ### 33. Streamlined Payroll with Tax Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Debanjan A. | Executive, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Paycom?** I use Paycom to give salary to employees very smoothly without any problem. It helps save our employees' working hours and attendance without needing to do anything manually. What I like the most is Paycom automatically calculates taxes, which is a very great thing. **What do you dislike about Paycom?** The interface of Paycom is a bit complicated, I think they can make it a bit simple. The initial setup was not very easy but after some time we learned it. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to smoothly process employee salaries, track attendance, and automate tax calculations, all without manual intervention. **Official Response from Alexis Correa:** > We're glad to hear that our payroll tax software has helped simplify your payroll process by automatically calculating and filing taxes, reducing the risk of errors and penalties. Paycom is designed to provide a seamless, efficient experience, and your smooth payroll processing is a testament to that. Thank you for your advocacy, Debanjan! ### 34. As good as your Paycom point of contact is. **Rating:** 3.5/5.0 stars **Reviewed by:** Klaudia B. | Global HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2025 **What do you like best about Paycom?** Depends.. :) We have account with Paycom for two of our entities. One thing that is very good is processing of the usual payroll. But when cases out of ordinary appear, this is where it gets though and complicated. We also currently have a very good point of contact in Paycom, Michael Schrameck. Our previous points of contact weren't as good, responsive or knowledgeable which impacted our overall experience with Paycom. I don't use Paycom very often, only when needed, every two weeks and considering I am not a frequent user and have other payroll systems for other countries, I rely on expertise of the point of contact, when something complex arises. **What do you dislike about Paycom?** Sometimes it is hard for me to find how to do more complex things. Setting up of the benefits seems to be complicated and I would not be able to implement changes on my own. **What problems is Paycom solving and how is that benefiting you?** We need a platform that will be responsible for calculating payroll in two of our countries, and this is what Paycom does. **Official Response from Alexis Correa:** > Klaudia, we appreciate you taking the time to leave a review! It's clear that you've experienced the difference a world-class, single point of contact can make. At Paycom, we strive to provide exceptional, personalized service to all our clients, and it's disappointing to hear that not all of your previous specialists met the high standards we aim for. However, we're glad to hear that your current dedicated specialist is delivering the level of expertise and support you rely on, especially when navigating more complex payroll scenarios. We're committed to empowering our clients to succeed, and we're proud that our software is able to accurately calculate payroll for your entities across two countries. Thank you for recognizing the value we bring to your business. ### 35. Payroll Company **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Paycom?** I appreciate that Paycom provides access to detailed information and comprehensive reports. I also value its emphasis on empowering employees to manage their own data and make updates directly. **What do you dislike about Paycom?** While I appreciate the level of detail and the employee-focused approach Paycom offers, I believe it would be beneficial to allow certain administrative privileges—such as the ability for admins to input or override information on behalf of an employee, provided there is clear approval (e.g., through a PIN or similar verification). We've also experienced occasional issues with time cards in certain departments, and while the system includes a wide range of reports and permission settings, it can be somewhat confusing to assign the right access levels to different users. Additionally, we've noticed a lack of consistency in our dedicated representatives, as we've been assigned several over a relatively short period of time. Greater continuity in support would definitely enhance the overall experience. **What problems is Paycom solving and how is that benefiting you?** Paycom helps us streamline and centralize key HR and payroll processes. By giving employees direct access to manage their personal information, time cards, and benefits, we’ve reduced administrative overhead and improved data accuracy. The platform also offers robust reporting tools, which support better decision-making and ensure compliance. Overall, it has enhanced efficiency, accountability, and employee engagement across our organization. **Official Response from Alexis Correa:** > Thank you for sharing your experience on how Paycom has helped your organization streamline HR and payroll processes. We're pleased to hear that our software has empowered your employees to manage their own data and reduced administrative overhead. It's great to see how Paycom has enhanced efficiency, accountability and employee engagement across your organization. We encourage you to connect with your dedicated specialist directly to give any additional feedback or reach out at feedback@paycomonline.com. ### 36. Paycom Review **Rating:** 2.5/5.0 stars **Reviewed by:** Michele F. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Paycom?** Paycom is a great payroll system. The automations put into place have saved my team hours of data entry for time keeping purposes. The payroll is easy to process especially when you utilize the Time and Attendance functionality. It makes it very easy and the dashboard is very helpful as well. **What do you dislike about Paycom?** Paycom's reporting feature is not that great. It is not user friendly and the reports generated either end up with too much information or not enough information. Many times you have to run additional reports to get the information you need into a single report. The ATS system is bad. It is not user friendly, not mobile friendly, and is very clunky. Product updates occur on a regular basis but many times an update will cause other features to break or not work properly. **What problems is Paycom solving and how is that benefiting you?** Automated payroll processing **Official Response from Alexis Correa:** > Michele, thank you for taking the time to share your feedback. We're glad to hear that our HR and payroll software has been able to save you hours of tedious and manual data entry by automating routine tasks and that features like Time and Attendance can help you manage your workforce effectively. As we continually strive to deliver an intuitive solution that meets the evolving needs of our clients, we want to hear more about your experience. We invite you to collaborate with us by sharing your insights with your dedicated specialist or at feedback@paycomonline.com. ### 37. Simplifies Payroll with Intuitive Features **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin T. L. | Human Resources Director **Reviewed Date:** August 12, 2025 **What do you like best about Paycom?** I love Paycom’s simplicity and modern design, making it intuitive for managers and end-users. It significantly reduces payroll processing time from days to hours. The mobile feature allows me to handle payroll on the go, which is fantastic. Their recruiter features are robust and streamline talent acquisition, while the recruiting oversight ensures easy sharing of information. Additionally, the local customer service is excellent, offering personalized and prompt support, which is a rarity. The recent additions, like the iWatch command-driven AI tool, enhance its usability, and the system's simplification has been genius, minimizing user inquiries. **What do you dislike about Paycom?** It is a challenge with some of my managers to get in and do the updates, as it seems to be a matter of getting them to actually perform the tasks. The setup process was somewhat difficult, especially in addressing tax issues, because we discovered some incorrect tax setups from before, which made it challenging and required extra work to correct unemployment insurance matters. **What problems is Paycom solving and how is that benefiting you?** I find Paycom's simplicity and modern interface streamline our payroll, reducing time from days to hours. It provides easy access for end users to review payroll and benefits, enhancing recruitment and employee management with robust features that are intuitive and efficient. **Official Response from Alexis Correa:** > Kevin, we're thrilled to hear that you're loving Paycom's simplicity and intuitive design, and how it's streamlining your payroll processing and talent acquisition efforts. Our goal is to make HR and payroll management as seamless as possible, and it sounds like we're hitting the mark. We're also excited that you're experiencing the benefits of our continuous innovation, including our recent additions like IWant, which puts the power in your hands to easily request and receive instant and accurate data. We're committed to delivering a best-in-class solution that will continue to meet your organization's evolving needs. ### 38. Paycom Makes Things Easy!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Sharon P. | Director of Payroll, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Paycom?** Paycom has always done monthly enhancements to the software, bringing new features to make my life easier. What I especially like about these enhancements is that the training team does webinars to explain those feature updates to Paycom users. These webinars are delivered by subject format so the user can decide if that topic is something that applies to their company and watch/rewatch and ask questions. Any time I've had questions about a reviewed topic, I always receive a response within 24 hours of the viewed content. PLUS -- Elena Grace Dyal (our CRR) is the G.O.A.T! And we tell her that every time we talk to her! **What do you dislike about Paycom?** There are some things I wish I had known when we brought PAF's, Performance Reviews and PDF's on board several months ago. Unfortunately, we were not aware that Position Management had to be set up and operational before setting forward on the Performance Reviews and we've found ourselves in a bit of a bind as we backtrack and set up Position Management for all 4 of our companies. We had no idea that the absence of position management/position seats would disable our ability to make promotions, change job titles, and affect how managers receive notifications for time-off requests/punch changes. Chris Lasek is currently helping us through it all and he's been super responsive to us! **What problems is Paycom solving and how is that benefiting you?** Most of our HR, Payroll and reporting needs are currently handled through Paycom. We collect time data through a multitude of devices, and it's great to bring all of that data into one central hub to prepare labor reports, financial reports, etc. Everything is so simple and easy to use! **Official Response from Alexis Correa:** > Sharon, we're thrilled to hear that our innovative approach to HR and payroll technology has made your experience with Paycom easier and more efficient. As an industry leader, we're committed to staying ahead of the curve and providing our clients with the best. We're also grateful that you've experienced our world-class service - your dedicated specialist is committed to helping you get the most out of our software and achieve your business goals. By having everything in a single database, you can streamline processes, reduce manual errors and increase productivity, giving you more time to focus on what matters most - your organization. ### 39. I WILL NEVER RECOMMEND PAYCOM TO ANYONE **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Paycom?** I can't think of anything at the moment. **What do you dislike about Paycom?** The system are overly complicated and not user friendly. Example: departments have to be set up in 2 places, on 2 spearate pages in the profile. Another example of poor customer service. There was an issue with the system which prevented us from processing payroll before the deadline. Paycom charged us $50 fee to push the payroll through after hours. We escalated to a manager, who told us there was nothing he could do, since payroll was submitted after the designated deadline. Again Paycom took no responsibility that the delay was caused by an issue in their system. I found customer support to be lacking and almost combative at times. There was no accountability when Paycom made failed. Example: NYMCMNT Tax - This tax wasn't set up correctly in Paycom and they didn't deduct or remit the tax payments to NY. We recevied a debit for over $12,000 without notice for taxes they failed to manage properly. Their Tax support was non-existent. We were paying for tax support but recevied very little. Example: We submitted a request to have them register for a couple of states for us, NM and VA. They not only failed to set up the state tac accounts for months, they also did not communiate with us that there was an issue with the registrations. It took over 6 months for NM registraton to be completed, which casued us to recevie penalties and interest for non-filing. Paycom did not take responsibility at all Having learned a tough lesson with NM, we were more proactivley engaged with Paycom while they managed the tax registration for VA. Again we did not receive any communicaitons from Paycom that they ran into an issue. We followed up with them several times regarding the status before we finally recevied a response that there was an issue. The registraton was also completed late causing us to receive penalties and interest fro late filing. Again they took no responsibility at all. Paycom also has very limited integration options. They were unable to integrate with our 401K or benfits providers. If we wanted integrated system we had to switch to them for benefits and 401K. Which costed a lot more that the providers we were using. They nickel and dime customers for everything. They charge full payroll processing rate every payroll, including off-cycle payrolls. With many other services, customers pay a monthly service fee regardless of the number of payrolls a cusotmer processed. They do not charge for off-cycle payrolls. If they do charges a processing fee for an off-cycle its at a significantly lower rate. Due to these any many other issues, we chose to leave. I will not recommend Paycom to anyone! **What problems is Paycom solving and how is that benefiting you?** We were so dissatified with the system and the service We left at the beginning of the year! **Official Response from Alexis Correa:** > At Paycom, we're dedicated to setting our clients up for success and hold our product and specialists to a high standard. Your experience does not align with our commitment to client satisfaction, and we would appreciate the opportunity to learn more. We invite you to share any additional feedback at feedback@paycomonline.com. ### 40. Smooth Transition and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Noelia M. | HR Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Paycom?** We are transitioning to Paycom, and the experience has been exactly what we hoped for — simple, responsive, and aligned with our business needs.So far, the customer service has been exceptional. The team is proactive, knowledgeable, and quick to respond. We also appreciate how customizable and comprehensive the platform is — it aligns perfectly with what we were looking for in an HRIS. **What do you dislike about Paycom?** Since we’re still in the early stages of implementation, there’s nothing we strongly dislike. That said, some modules may require a bit of a learning curve initially, especially for users who are used to simpler platforms. **What problems is Paycom solving and how is that benefiting you?** Paycom is helping us streamline HR processes that were previously manual and disconnected. By centralizing everything from onboarding to payroll and time tracking, we’re reducing administrative workload, improving compliance, and giving employees more visibility and control through the self-service portal. This has made our HR team more efficient, reduced errors, and enhanced the overall employee experience. **Official Response from Alexis Correa:** > Noelia, our implementation process is designed to be straightforward and responsive to your needs, and it's good to see that's been your experience. By automating and streamlining HR processes through our software, you're not only reducing administrative workload but also improving compliance and enhancing the overall employee experience. This kind of efficiency is exactly what our clients like you are looking for from our solution. Thank you for your 5-star review! ### 41. Paycom-New Ideas for Payroll & HR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Paycom?** I like Paycom because it is easy to navigate. Also, employees have more control over their payroll & HR information and make changes as needed. I also like that the new updates come out every month and there are tutorials on how to do the new things in Paycom. **What do you dislike about Paycom?** The implementation of Paycom was too fast and the trainer was too fast when training how to navigate and learn the things needed to do payroll. I think more time is needed for the client to understand how to do things in Paycom and for the implementation team to do things the way the client wants. Too many things were trial and error and problems were not resolved until months later. **What problems is Paycom solving and how is that benefiting you?** I am not sure what problems they are solving but I am sure it will be a benefit to all of us in my organization. **Official Response from Alexis Correa:** > Paycom's comprehensive software has clearly made a significant difference for you, providing easy navigation and empowering employees to take control of their payroll and HR information. We're proud to offer a software that is constantly innovating, with new updates and tutorials every month to help you stay up-to-date on the latest features and functionality. By providing a seamless and user-friendly experience, Paycom is helping to simplify HR and payroll processes, increasing efficiency and reducing administrative burdens. ### 42. Effortless Payroll Management and Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Paycom?** Paycom handles our complex payroll well. We have an account rep that we discuss issues with directly. Their online app works well for our employees and is easy to maintain. **What do you dislike about Paycom?** We did have some pain points onboarding from another software. It took about a year to iron out everything to where we wanted the software but once that was done we have been running smoothly. **What problems is Paycom solving and how is that benefiting you?** We have a complex compensation model that Paycom is able to handle. **Official Response from Alexis Correa:** > We're glad to hear that Paycom's comprehensive HR and payroll software has helped simplify your complex compensation model and reduce administrative burdens for your organization. Our single software ensures accuracy and compliance, giving you peace of mind and freeing up more time to focus on your business. Thank you for trusting Paycom to help you manage your workforce! ### 43. Time freed up, but not as comprehensive as the sales team makes it out to be **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Paycom?** Employees having access to their information right from their cellular device or computer. Employees able to update all of their contact information, banking etc. Employee access to paystubs and W2. State and Federal reporting at your fingertips, virtually no effort to compile the data. **What do you dislike about Paycom?** Notifications. Need for full detailed answers from Customer Service staff when self help doesn't provide the answer. Lack of intuitiveness in certifications and learning. Push reporting shortcomings (ex can only send to a group who has the exact same accesses). **What problems is Paycom solving and how is that benefiting you?** Paycom has definitely simplified our onboarding process, by making it fully online/electronic. The compliance reporting (Wage reports, Sui multisite report, etc.) free up a lot of time as they are almost as simple as running the report. Saving time for employees needs as they have access to their W2, pay stubs and tax changes right from their personal devices. **Official Response from Alexis Correa:** > We're glad to hear that Paycom has freed up time for your organization, particularly with our Talent Acquisition software and compliance reporting features. We're also proud to offer a software that empowers employees to access and manage their own information, including pay stubs, W-2s and tax changes, right from their personal devices. We invite you to share your feedback with your dedicated specialist, who can work with you to tailor our software to meet your specific needs. We're committed to delivering a comprehensive solution that exceeds your expectations, and we're confident that with your input, we can optimize our software to better serve you. ### 44. Great for small companies and new HR teams **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Paycom?** I really appreciate the new AI help feature. Before, I was always having to call a specialist to get any answers because half the battle with the Help resources was finding them. The Ask Here feature is great as well from the employee side. **What do you dislike about Paycom?** Coming from a PEO to Paycom has been good, given that the PEO platform was so constraining. However, coming from organizations that have used other HRIS platforms, Paycom is by far the worst I have used. I have heard the Payroll side is great, but my job doesn't involve touching any of that, so I can only give a review from an HR standpoint. It feels like the team that designed all the HR functions has never had any experience in HR. There are far too many steps to get to anything, and WAY too many ways to do one simple thing. Ex. Looking for a specific candidate in Applicant Tracking involves various methods. There are simple, easy wins that could make the whole experience better. Ex. automatically transfer an employee's offer letter from their application to their employee profile. The inconvenience of having to go into their profile after they are hired, download the letter, and reupload it in their ESS just leaves a bad taste in users' mouths that lingers. After a few months, I do feel like I have gotten to know the system, but there are too many band-aid solutions or workarounds embedded in the software. Learning a new system is challenging, and I understand there is a natural learning curve; however, our onboarding experience wasn't that great either. Implementation was easier than I anticipated, but I did not feel prepared before we went live. Our calls with our onboarding specialist always left me more confused, and we never got a straight answer to our questions, creating an even more confusing experience. Communication was lacking when we had questions as well. When we reached out to customer support, and we got anyone other than our dedicated specialist, they were great but limited in the solutions they could provide. Overall, I gave a five because I do think this is a lot better than what we had, and I would recommend it to smaller companies, companies that don't have complex HR needs, or for an HR team that is just starting out. Anyone who does not fall into that category I would not recommend Paycom to. **What problems is Paycom solving and how is that benefiting you?** Paycom is helping keep things central and in one spot. **Official Response from Alexis Correa:** > Thank you for sharing your thoughts on Paycom. We're glad to hear that you've found our software easy to use and that you're enjoying our innovative tools, including our new AI engine, IWant™. However, we're disappointed to read your negative feedback, as it does not align with the experience we aim to provide to all of our clients. We take pride in providing exceptional support, and we'd like to learn more about your experience. If you're willing, please share additional details at feedback@paycomonline.com. ### 45. Simple and familiar - it just works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Paycom?** Paycom is a simpler interface relative to many competing products. My organization attempted to implement with a competitor to Paycom and quickly realized the other product was made up of multiple databases that did not reliably interact. We quickly pivoted back to Paycom as our workforce appreciated its simplicity and reliability. I can't speak for organizations much larger than our sub 300 active staff size, but its a good fit here for our generally non-technical workforce. **What do you dislike about Paycom?** I wish employers had the ability to add alias field labels to some of the Form fields. Occasionally a data set is not exactly where you expect it to do be in terms of which Form and its inefficient to sometimes manually lookup and have to check multiple forms for the same contextual need. Granted, IWant may be a game changer for this. However IWant while a great concept has a long way to go to deal with real world end user syntax and may have been released prematurely. I find it does not handle compound requests and can still get tripped up using field labels taking directly from a Form within the Client which is frustrating. **What problems is Paycom solving and how is that benefiting you?** All HRMS and payroll needs **Official Response from Peyton V:** > Thank you for sharing your positive experience with Paycom. It's great to know that our single solution software has simplified and optimized your HR and payroll processes. Paycom is the only truly single database in the industry, and we're glad this has been reflected in your experience. We appreciate your feedback and will share it with our product team to help drive our ongoing innovation efforts. In addition, we encourage you to share your feedback directly with your dedicated specialist. ### 46. Overall a Pretty Good HRIS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Paycom?** I like that Paycom includes functions for both HR and payroll/accounting. HR does not handle payroll/accounting at our organization so it is helpful to be able to have everything in one system. I also enjoy that things are connected within the system so making a change in one area can automatically update other areas/information. We use Paycom for our Open Enrollment and it makes the entire process so easy! Lastly, we typically get good customer service anytime we have an issue or question. **What do you dislike about Paycom?** Paycom is the only HRIS I have used so I don't have anything to compare it to, but I found the Applicant Tracking module to be a little clunky and not overly user-friendly. Also, some of the updates that are made within the software don't always make sense and can lead to frustration and more work. There is also high turnover among the dedicated PSD Specialists. I'm sure this is normal for this type of role across the industry, but it does become frustrating. **What problems is Paycom solving and how is that benefiting you?** Paycom allows us to automate a lot of HR processes and requirements. This frees up time for other things our department needs to focus on. **Official Response from Alexis Correa:** > Thank you for sharing your honest feedback about your experience with Paycom. We're delighted to hear that our single solution software has streamlined your HR and payroll processes, making tasks like open enrollment more efficient. We're also pleased that your dedicated specialist has been responsive to your needs, helping us deliver personalized support to your organization. Your feedback is invaluable in shaping our ongoing efforts to innovate our software and services. We appreciate your loyalty and look forward to continuing to meet the evolving needs of your business. ### 47. Not User Friendly **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Paycom?** I like that the system allows employees to enroll in benefits and their elections are automatically sent to the carriers via weekly feeds. **What do you dislike about Paycom?** Sorry to say, but the system is not user friendly. The way tabs are organized is challenging when you're trying to find a certain field. Overall it's cumbersome. There are too many clicks and buttons that don't even make sense. Also, when you receive an error message, a lot of times you have no idea how to fix it. We have to reach out to our Paycom rep constantly to troubleshoot, which is very time-consuming. We were hoping for the system to alleviate some of the administrative burden, but the opposite is true. We have used other systems and unfortunately, Paycom is not cutting it. **What problems is Paycom solving and how is that benefiting you?** Benefits enrollment is fairly easy to use. **Official Response from Alexis Correa:** > We are excited to introduce IWant, the industry's first AI command-driven engine in a single database. Since you note you've found certain features like benefits enrollment straightforward, IWant enhances this experience by providing you with instant, accurate data without having to navigate through our software. If you have any additional questions, reach out to your dedicated specialist or reach out at feedback@paycomonline.com. ### 48. Continuous Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Crystal S. | Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Paycom?** I like that Paycom is an all-in-one system. I like that we can utilize one system for so many different things including Recruiting, Onboarding, Training, payroll processing, benefits administration, time and attendance, etc. Since joining Paycom a few years ago, they have continued to make improvements to the system and there are monthly trainings on those improvements- large strides in truly providing ROI for their customers **What do you dislike about Paycom?** The onboarding process in Paycom was difficult and we had a couple different representatives that were not educated enough to manage our account. **What problems is Paycom solving and how is that benefiting you?** The reporting in Paycom is some of the best I have seen **Official Response from Alexis Correa:** > Crystal, we appreciate you highlighting the value you've found in Paycom's single software, which helps streamline tasks like recruiting, onboarding, training and payroll processing. Our commitment to continuous innovation means we're always looking for ways to meet the evolving needs of our clients, and we're glad our webinars are helping you stay current on new features and enhancements. It's especially rewarding to hear that our reporting capabilities are helping you make data-driven decisions and drive business success. ### 49. Very user and administratively friendly software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Paycom?** The things I like best are the payroll processing, the user interface, the ease of administration, the reporting, employee self-service and consistent experience across modules. The benefits support team. **What do you dislike about Paycom?** The inability to do API's with some external vendors. Some of the modules are more challenging than others. Surveying, performance management and the ATS aren't as easy to use or understand as other parts of the system. **What problems is Paycom solving and how is that benefiting you?** Definitely the best HRIS I've used as far as reporting. Keeping payroll and time-keeping accurate and timely. Love pre-check approval with Beti and the auto approve time-off with Gone. Helping to hire and onboard new staff. **Official Response from Alexis Correa:** > It's clear that Beti® and GONE® have made a significant difference in your workflow, particularly with automating payroll and streamlining time-off requests. These tools are designed to save time and increase efficiency, and it's great to hear they're delivering on that for you. As you continue to use our software, your dedicated specialist is here to help you tailor it to meet your organization’s unique needs - don't hesitate to share additional feedback with them. Thank you for your advocacy!  ### 50. Paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Karla L. | Senior HR Generalist, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Paycom?** One of the things I appreciate the most is the ability to generate highly customized reports. I feel confident in the accuracy and clarity of the information presented in them. **What do you dislike about Paycom?** Having a search bar on the homepage would be essential. I understand the importance of two-factor authentication, but the system requests codes too frequently. Additionally, I would love to have visibility into employees’ remaining PTO and accrual balances. **What problems is Paycom solving and how is that benefiting you?** Having all the information and the ability to complete processes in one centralized location is a valuable and efficient tool **Official Response from Alexis Correa:** > Karla, it's clear that Paycom's Report Center has been a valuable tool for you, enabling you to generate customized reports that meet your specific needs. You suggested that a search bar on the homepage would be a valuable addition, and we're excited to share something even better with you. IWant is Paycom’s newest feature, the industry's first AI command-driven engine in a single database. IWant allows you to ask questions and get instant, accurate answers, streamlining your workflow and saving you time. With IWant, you'll have the information you need at your fingertips, without having to search through menus or screens. To learn more, please connect with your dedicated specialist. ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1889752&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A20%3A34+-0500&secure%5Bsession_id%5D=ff176258-7b97-45db-8cbd-9dc13f5ce47d&secure%5Btoken%5D=acab1f69288313da17a02b6b312c578df66b4a7575ae44f0a99e04830a61ef22&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Usage Tracking/Analytics** - Usage Tracking/Analytics **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Third-Party Integration** - Third-Party Integration **Conversational AI** - Conversational AI **Multi-Language** - Multi-Language **Predictive Analytics** - Predictive Analytics **Workflow Automation** - Workflow Automation **HR System Integration** - HR System Integration **Escalation Management** - Escalation Management **Proactive Tasking** - Proactive Tasking **Proactive Intervention** - Proactive Intervention **AI‑Powered Candidate Screening** - AI‑Powered Candidate Screening **Policy Enforcement** - Policy Enforcement **Interview & Scheduling Agent** - Interview & Scheduling Agent **Agent Governance** - Agent Governance **HR Automation** - HR Automation **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Corporate Card - Credit Card Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Logistics** - Integration - Analytics - Data Import/Export - Upload - Employee Directory - Social Media Integration **Platform Basics** - Interoperability - Performance - Internationalization - Security **Basics** - Performance - Mobility **Basics** - Reporting - Interoperability - Performance - Real-Time Reporting **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management - Interactive Content - Skills Tracking - Progress Tracking - Course Management - Contact Management - eCommerce Management - Learning Management - Assignment Management - Assessment Management - Learner Portal - Content Library **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Reporting - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Platform Basics** - Reporting - Performance **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Reporting Capabilities - Compensation Data Management - Bonus Management - Real-Time Data - Reporting/Analytics - Benefits Management - Commission Management - Incentive Management - Payroll Management - Budget Management - Workflow Management - Compliance Management - Performance Management - Document Management - Employee Management **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Payments** - Earned wage access **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Generative AI** - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History - Succession Planning - Salary Planning **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Asynchronous Learning - AI Copilot - Activity Dashboard - Training Companies - Customizable Reports - Self-paced Learning - Gamification - Multi-Language - Skills Assessment - Modeling & Simulation - Academic/Education - Third-Party Integrations - Customizable Branding - Tests/Assessments - Training Administration - Social Learning - Surveys & Feedback - Blended Learning - Virtual Classroom - SCORM Compliance - Mobile Learning - Generative AI - Built-in LMS - Built-in Course Authoring - Learning Paths/Tracks - API - Synchronous Learning - Certification & Licensing - Single Sign On - Reminders - Corporate/Business - Reporting/Analytics **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Travel Management** - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Platform Functionality** - Customizability - Mobility **Content** - Content Library - Customizability - Content Creation **Additional Functionality** - Client Portal - Mobility - Dashboard - Activity Dashboard - Internal Talent Mobility - Employee Portal - Self Service Portal **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Basics** - Reporting - Performance **Platform Content** - Automation - Search Tools - Posting Tools - Resume Posting - Full Text Search - Resume Search **Platform Content ** - Employee Tracking - Employee Development - Career Development - Progress Tracking **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - Generative AI **Benchmarking and Equity - Compensation Management** - Pay Equity - Salary Bands **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Task Automation - AI Agents for HR** - Autonomous Task Execution **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths/Tracks - Communication & Notifications - Assignment Scheduling - Self-paced Learning - Mobile Learning - Blended Learning - Social Learning - Synchronous Learning - Extended Enterprise Learning - Asynchronous Learning **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization - Real-Time Notifications **Performance** - Monitoring - Reporting - Interoperability - Real-Time Reporting **Content** - Automation - File Sharing **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates - Customizable Templates **Platform Additional Functionality** - Mobility - Regulatory Compliance **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality** - Dashboard - Mobility - Portal - Marketing Tools - Integrations - Social Media Integration - Payment Gateway Integration - Customizable Branding - Content Marketing - Email Marketing - Self Service Portal **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations - Internal Talent Mobility - Employee Portal - Learning Management - Talent Management - Meeting Management - Training Management - Goal Management - Forms Management - Performance Management - Employee Management - Feedback Management - Performance Review Management - Recruitment Management **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Feedback** - Continuous Feedback - Requesting Feedback - Surveys & Feedback - 360 Degree Feedback **Administration** - Reports and dashboards - Compliance - Mobile compatibility **Generative AI** - Generative AI **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Additional Functionality** - Mind Maps - Version Control - Calendar Management - Time Off Requests - Template Management - Self Service Portal - Templates - Real-Time Data - Smart Chart Legend - AI Copilot - Document Management - Design Management - SSL Security - Feedback Management - Applicant Tracking - Succession Planning - Real-Time Notifications - API - Customizable Templates - Access Controls/Permissions - Document Storage - Generative AI - Data Visualization - Workflow Management - Employee Profiles - Organizational Charting - Interactive Elements - Reporting & Statistics - Pulse Surveys - Employee Database - HR Management - Commenting/Notes - Customization - Publishing/Sharing - Employee Onboarding - Task Management - Brainstorming - Single Sign On - Collaboration Tools - Customizable Fields - Training Management - Customizable Reports - Charting - Contact Management - Surveys & Feedback - Employee Photos - Employee Management - Org Chart Creation **Additional Functionality** - Single Sign On - Succession Management - Real-Time Analytics - Surveys & Feedback - Employee Onboarding - Template Management - Employee Database - Goal Management - Organizational Charting - Alerts/Notifications - Succession Planning - "What If" Scenarios - Talent Acquisition - Training Management - Compliance Management - API - Applicant Tracking - Career Development - Progress Tracking - Reporting/Analytics - Workflow Management - Customizable Reports - Recruitment Management - Employee Management - Employee Profiles - Learning Management - Approval Process Control - Compensation Management - Individual Development Plans - Email Reminders - Generative AI - AI Copilot - Document Storage - Monitoring - Assessment Management - Customizable Templates - Competency Management - Third-Party Integrations - Performance Management - Onboarding - Customizable Branding - Reminders - Employee Engagement - Learning & Development **Additional Functionality** - Internal Meetings - AI Copilot - Individual Development Plans - Employee Database - Self Assessment - Reporting & Statistics - Alerts/Notifications - Analytics - Customizable Forms - Skills Assessment - Generative AI - API **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Additional Functionality** - Matching Engine - Job Search/Filter - Reminders - Job Marketplace - Alerts/Notifications - Resume Database - Customizable Fields - Activity Tracking - Performance Metrics - AI Copilot - Multiple Employer Profiles - Recurring/Subscription Billing - Referral Tracking - Candidate Profiles - Interview Scheduling - Email Templates - Customizable Reports - Resume Parsing - Customizable Templates - Reporting & Statistics - Email Alerts - Discussions/Forums - Billing & Invoicing - Generative AI - Data Import/Export - Social Recruiting - Multi-Language - Applicant Tracking **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Access Controls/Permissions - Third-Party Integrations - HR Management - Timesheet Management - Leave Tracking - Team Calendars - Reporting & Statistics - Vacation/Leave Tracking - Real-Time Data - Document Storage - Workflow Management - Attendance Management - Payroll Management - Calendar Management - Activity Dashboard - Employee Management - Employee Profiles - Absence Management - Time Off Requests - Performance Management - Approval Workflow - Time Off Management - Customizable Reports - Leave Policy Management - Compliance Management **Client Invoicing** - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance - SCORM Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring - Third-Party Integrations **Reporting** - Cost Tracking - Dashboards - Time Tracking - Vacation/Leave Tracking - Activity Tracking **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries - Skills Assessment - Engagement Tracking - Skills Tracking - Progress Tracking - Interactive Content - Rewards Management - Assessment Management - Assignment Management - Registration Management - User Management - Video Management - Learning Management - Training Management - Communication Management - Self Service Portal **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Platform Performance** - Reporting - Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Customizable Branding - Bite-Sized Learning - Offline Access - Self-Enrollment - Learning Paths/Tracks - Quizzes - SCORM Compliance - Blended Learning - Mobile Access - Asynchronous Learning - Data Import/Export - Gamification - Reporting & Statistics - Certificates - Single Sign On - Multi-Language - Generative AI - API - AI Copilot - Third-Party Integrations - Reminders - Customizable Templates - Real-Time Analytics - Synchronous Learning - Spaced Repetition - Collaboration Tools - Peer Learning - Activity Dashboard - Adaptive Learning - Customizable Reports - Surveys & Feedback - Alerts/Notifications - Leaderboards - Course Authoring - Training Companies - Progress Reports - Academic/Education - Employee Training - Certification & Licensing - Virtual Classroom - Corporate/Business - Video Conferencing **Additional Functionality** - Onboarding - Document Management - API - Reminders - Direct Deposit - Approval Process Control - Multi-State - Access Controls/Permissions - Reporting & Statistics - Payroll Outsourcing - Employee Profiles - Employee Database - Compensation Management - Self Service Portal - Payroll Reporting - Tax Forms - Third-Party Integrations - Generative AI - Tax Compliance - AI Copilot - Customizable Reports - Calendar Management - Payroll Management - Benefits Management - Check Printing - Data Import/Export - Wage Garnishment - Compliance Management - Alerts/Notifications **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **Mobile** - Receipt Capture - Mileage Tracking - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries - Compliance Tracking - Course Tracking - Progress Tracking - eCommerce Management - Knowledge Base Management - Course Management - Assessment Management - Training Management - Feedback Management - User Management - Learner Portal **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Generative AI** - Generative AI **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - AI Copilot - Built-in Course Authoring - Reminders - Academic/Education - eLearning Companies - Virtual Classroom - Offline Access - Personalization and Recommendation - Video Conferencing - Certification & Licensing - Single Sign On - API - Progress Reports - Access Controls/Permissions - Collaboration Tools - Customizable Branding - Discussions/Forums - Enrollment Confirmation - Customizable Reports - Activity Dashboard - Third-Party Integrations - Gradebook - Corporate/Business - Workflow Automation **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top Paycom Alternatives - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,607 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,680 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews)