--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.5 review_count: 6904 scale: '5' date_modified: '2026-08-13' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 6,904 ## About Paycom Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. (395 reviews) - Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. (276 reviews) - Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. (252 reviews) - Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. (242 reviews) - Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. (107 reviews) - Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. (103 reviews) - Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. (103 reviews) - Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. (99 reviews) - Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. Abundantly tedious software with confusing interface providing the worst user experience. **Rating:** 1.0/5.0 stars **Reviewed by:** Michal . | Project Manager, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Paycom?** The overly secure login system always logs me out and asks these security questions that no-one ever remembers answers to. So I guess that since it takes me at least 10 minutes to log in, then it must be impossible for a hacker to break into the system. **What do you dislike about Paycom?** Generally, this system is just not working for me at all. It is not clear whether it only informs me about my current pay, or if I can actually use it to transfer money. Secondly, the security system is driving me crazy every time I try to log in. Even if I choose the "remember me" option in my browser, Paycom logs me out and asks me 3 security questions, which I rarely recall answers to. I hope my university switches to a different system. **Recommendations to others considering Paycom:** If you require a high-security system for pay-management the Paycom is for you. However; if you want to provide your employees with a user-friendly experience go with a different system. **What problems is Paycom solving and how is that benefiting you?** My university uses Paycom to send money to its employees and student workers. I works for its purpose, however; it creates more problems than it solves. **Official Response from Lanie James:** > Michael, I’m sorry that you are frustrated and will share your feedback with our support teams at Paycom. I encourage you to reach out to your HR/payroll department if you have any questions about logging into the Paycom system or if you need to have your login information reset. Here is some information we hope you will find helpful . We also recommend downloading the Paycom mobile app (available in the App Store and Google Play Store) and set up one of the quick login options: 4-digit PIN, fingerprint recognition or facial recognition (based on our device capability.) Please use the “Ask Paycom a Question” option if you have any additional questions or feedback. Thank you. ### 2. Incompetence - Dishonest - Acidic Culture **Rating:** 0.0/5.0 stars **Reviewed by:** Ray R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2018 **What do you like best about Paycom?** Have little to say that I like. When we started with Paycom they had experienced and caring employees. Recently my encounter with their support has been disgusting. I can not believe they care so little about their customers. **What do you dislike about Paycom?** This company is dishonest and has falsified federal employment records for my company. **Recommendations to others considering Paycom:** We began using this product over 5 years ago. My recent experience with the knowledge of the product, honesty and integrity has totally changed my perception of Paycom. I will be looking for another provider. **What problems is Paycom solving and how is that benefiting you?** Paycom has only created problems, they are not problem solvers. **Official Response from Lanie James:** > Ray, we take your feedback very seriously and would like to connect with you so we can discuss further. Please send us a message via the "Ask Paycom a Question" option and we'll connect you with a member of the management team. Your concerns are important to us and we'd welcome the opportunity to work with you to resolve them. ### 3. Over promise Under Deliver **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Paycom?** The system is more automated than it used to be and although the reporting features are lax, at least we have some reporting capabilities and historical value. **What do you dislike about Paycom?** The whole system is better than paper however it is a basic HRIS system that does not have the reporting functions or usability other systems that I have used in the past have as a standard feature. **Recommendations to others considering Paycom:** Pay more money and get your money's worth. **What problems is Paycom solving and how is that benefiting you?** Payroll … it is easier to do payroll through paycom than it was through QuickBooks. **Official Response from Joel Richardson:** > We are sorry you are unhappy with your experience. We would like to learn more about your feedback and connect you with your client support team. Please contact us via the G2 Crowd “Ask Paycom a Question” option so we can connect with you directly. ### 4. Absolute Disappointment **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2018 **What do you like best about Paycom?** I would like it if it were a different system. **What do you dislike about Paycom?** Too many things to count. They sell it as "one" system it's not. You can't build off of a standard report, so you have to create an entirely new report but not all of the fields that are available on the standard reports are available in the custom reports. So basically if you want to add one field to a standard report you have to call customer service. The reporting piece in general is a nightmare. There is no training or understanding of how/when the data is getting into the system during implementation. Everything will look right and then all of the sudden it's changed and everything is off. I've spent countless hours fixing items they've adjusted themselves. There is no Ben-Admin. They sell you the benefit tool but it's clunky and cumbersome. My new hires have to go through 38 pages of information to enroll in our plans. The system is not robust enough to know what to offer and what not to offer so they have to waive everything if it's not applicable. Talk to multiple people before taking them on their word. Our "implementation specialist" told us the system couldn't do certain things, it can so now that employees are in the system and being paid we're trying to rework everything. I've gone through 3 other implementations and this one has by far been the worst. **Recommendations to others considering Paycom:** Ask about the client portal vs the employee ess (managers have 2 different logins, 1 for their ess account and 1 to sign off on time cards.) I spend about 45 minutes a day resetting passwords and making sure they're logged in to the right side. They don't work well with other systems. If you have a COBRA provider you like, forget it. You have to use Paycom or enter them all manually. Paycom does not currently have a COBRA file feed connection and they will not send a census to our provider (discovery). The "implementation specialist on site" sounds great but mine spent more time answering other clients questions and calling other people because she didn't know much. I was told several times that the system couldn't handle certain labor allocations, only to be told it could after we implemented. Now I'm having to re-work everything. The BenAdmin is a bare bones system. If you have more that medical, dental and vision it's cumbersome. My new hires have to go through 38 pages to enroll. It's not robust enough to know if you don't have dependent's don't offer dependent insurance. You're going to do ALL of the set up. And when I say ALL I mean ALL. It doesn't matter if you know a lot or just a little about systems. They pretty much just upload your employee information and the position management, cascading labor allocations, benefit enrollments are all on you. All and all I've been highly disappointed. **What problems is Paycom solving and how is that benefiting you?** We wanted one fluid system, it is not. We wanted ease in reporting, there is none. **Official Response from Lanie James:** > I'm sorry that you disappointed with your experience with Paycom. I would like the opportunity to connect you with a member of our management team regarding your feedback. At Paycom, we strive to create a 5-star experience for all of our clients and be a valued partner. I hope you'll allow us the opportunity to connect with you to resolve your concerns. You are welcome to reach out to me directly or via the "Ask Paycom a Question" option. I look forward to hearing from you. ### 5. System is easy to use but they have horrible customer service **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Paycom?** Easy of system for employees. Pay com does the basics **What do you dislike about Paycom?** Customer service is non existent. Unable to fully customize. Reports are not easy to generate. **Recommendations to others considering Paycom:** You will not receive good customer service and they will keep telling you they will look I to it. **What problems is Paycom solving and how is that benefiting you?** Time keeping, payroll and applicant tracking. They all talk to to each other so it is easy to take someone from applicant tracking to payroll. **Official Response from Lanie James:** > I'm sorry to read you are not happy with your experience with us and would like to learn more. We strive to provide top shelf client support and want to work with you and your organization to resolve any questions or concerns you may have. Please reach out to me or use the "Ask Paycom A Question" on G2 Crowd. We look forward to connecting with you. ### 6. Horrible payroll software **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2018 **What do you like best about Paycom?** Nothing about it is right. Poorly designed **What do you dislike about Paycom?** Everything. Very tedious to enter payroll data. Hard to make changes. Slow to respond. **Recommendations to others considering Paycom:** O **What problems is Paycom solving and how is that benefiting you?** None, we got rid of it and went to Paycor **Official Response from Lanie James:** > We're disappointed to read you were not satisfied with your experience with Paycom. Our team would like to connect with you so we may learn more and share it with our leadership team. Please reach out to us via the G2 Crowd "Ask Paycom a Question" option and we'll be happy to follow up with you directly. ### 7. RUN FAR FAR AWAY - Countless errors, slow to fix, lack of experience in payroll and taxes all around **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2017 **What do you like best about Paycom?** Not much but if I had to choose... someone picks up the phone on every call. The flexible reporting options are also good. **What do you dislike about Paycom?** Their tax department is a total mess. My company's implementation was a disaster and I am still finding things that need corrections over a year later. Tax errors I pointed out months ago have still not been resolved and I've burned countless man hours combing through and fixing their mistakes. With my previous payroll company, I had zero worries. I now have sleepless nights wondering about all the possible errors still occurring with our payroll. The Employee Self Service is glitchy and locks my employees out with no rhyme or reason. It seems Paycom experienced growth too fast and became unable to offer the kind of service required of an HR system. Most people I speak with are inexperienced and unsure and it has truly been a nightmare since day 1. **Recommendations to others considering Paycom:** Don't use it. All of the big names offer similar HR functions. Pay more attention to the payroll side of things and don't fall for the gimmicky features. I made the mistake of assuming they had the payroll portion down and have paid for it ever since. **What problems is Paycom solving and how is that benefiting you?** I have encountered more problems in switching than I have solved. I am currently only using the system for payroll and HR files. I have lost buy in from all of my managers because of all the glitches in the scheduling / T&A portions so it has no benefits at this point. **Official Response from Lanie James:** > I'm sorry to hear you're frustrated with your experience with Paycom. Our team strives to be a partner of choice and we'd like to learn more about your experience. I encourage you to reach out to me, Kyle Bruce or your Paycom specialist directly so that we may discuss your feedback directly. We hope to hear from you! ### 8. Too Bulky and Manual **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2018 **What do you like best about Paycom?** I like the training overview on how to use it and the certification courses **What do you dislike about Paycom?** Paycom's ATS is way too bulky. In order to set up paycom we had several multi hour meetings in order to load our current processes, templates and job descriptions to the ATS. It tooks months for them to add our notes and when it populated there were still many glitches. In order to do simple tasks with candidates we had to click multiple tabs. With other ATS systems things are very simple. Paycom also couldn't do a lot of simple tasks that other ATS systems that were much cheaper could do. **Recommendations to others considering Paycom:** Really look at your options before signing on with Paycom. We still use them for our payroll but, we no longer use the ATS capabilities. There are cleaner and cheaper options. **What problems is Paycom solving and how is that benefiting you?** We were trying to stream line our hiring process and go from a very manual one to an automated one. We realized that Paycom wasn't the ATS for us **Official Response from Lanie James:** > I'm sorry to read about your frustrations with the ATS and would like to connect you with a member of our team to learn more about your feedback and what would make a 5-star experience with Paycom. Please reach out to me directly or reach out using the "Ask Paycom a Question" option on G2 Crowd. I look forward to hearing from you. ### 9. Implementatio **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about Paycom?** I really liked how smooth it waa to input data, the ability to track a variety of employee details, and the merger of our HR and payroll systems. **What do you dislike about Paycom?** The implementation process was a mess. It was dragged out and put a lot of data entry on us after the last upload made from our systems as well as correcting errors or musing info that was mucked up in the transfer. **What problems is Paycom solving and how is that benefiting you?** Merging our HR and payroll systems **Official Response from Lanie James:** > I'm sorry to read you are unhappy with your implementation experience with Paycom. Our client support team would like to follow up with you directly to learn more. Please reach out to either your Paycom specialist or use the "Ask Payom a Question" option and we will be happy to connect you. We appreciate you bringing this to our attention and look forward to the opportunity to work with you. ### 10. Does the job function **Rating:** 1.0/5.0 stars **Reviewed by:** Jacqueline D. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2018 **What do you like best about Paycom?** I like that I can login to add my hours from my phone **What do you dislike about Paycom?** The default start date for each pay period **Recommendations to others considering Paycom:** Default pay period start date when time pairing log in **What problems is Paycom solving and how is that benefiting you?** Tracking hours and benefits packages **Official Response from Lanie James:** > Jacqueline, we're sorry to hear you are unhappy with your experience. Please connect with your HR/payroll team regarding the default start date. We will also share your feedback with our product team. Please also let us know what you would consider to be a 5-star experience. You can contact us via the "Ask Paycom a Question." Thank you. ### 11. Started great, but...... **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2017 **What do you like best about Paycom?** The sales process was positive. I truly believed that our salesperson believes in the product and what "it could be". He was also extremely capable and stepped in to offer us the customer support that was lacking by the actual support team. **What do you dislike about Paycom?** Implementation was not good. Extremely intelligent staff and well trained on the product, but they just did not seem to connect to what we were experiencing in real time. They were good with the "easy stuff", but when we tried to work out solutions on situations that were unique to our business needs, they were not responsive nor overly accountable to sticking with us until the business problem was solved, which a "business problem" is why we went with a system like this in the first place. I also do not get the sense that most of the folks we worked with in both of implementation phases actually had a lot of experience in the workplace with regard to the processes that the product was supporting. No doubt they knew the product, but they did not seem to really get how inadequate response time to our requests for help would multiply the negative impact of the issue. **Recommendations to others considering Paycom:** I would suggest that you really understand what your resources are going to be with regard to implementing the system and be sure that your define the implementation process clearly with your sales rep ahead of signing the contract. Make it clear that the timeline for ending the first phase of set up needs to be determined by you as opposed to an internal time table set by Paycom. **What problems is Paycom solving and how is that benefiting you?** We have brought an organization that relied on spreadsheets for most of their workforce management processes towards a more automated one. **Official Response from Kyle Bruce:** > We appreciate you bringing your experience to our attention. We’d like to connect with you to learn more and see how we can better support you moving forward. Please feel free to reach out to me directly or connect with me through your Paycom specialist. We would appreciate the opportunity to turn your experience around so you feel you’ve had a 5-star experience. ### 12. Unnecessarily difficult to use as an admin **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2018 **What do you like best about Paycom?** It utilizes payroll and scheduling operations to create an all-inclusive website for a business. **What do you dislike about Paycom?** It’s so user-unfriendly that the time and money you save by using a 2-in-1 app is not worth the confusion and hassle of actual operating the site. **What problems is Paycom solving and how is that benefiting you?** See above as to lack of ease of use with regards to system. Using it for payroll and scheduling. **Official Response from Lanie James:** > I'm sorry to hear you are having difficulty using the system. Please reach out to us via the "Ask Paycom a Question" option or via your Paycom specialist. We look forward to the opportunity to work with you to resolve any questions you may have. ### 13. Not the product that was sold to us **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2017 **What do you like best about Paycom?** I literally just struggled for 2 minutes trying to drum up what I "like about Paycom". I'm sorry, I cannot come up anything **What do you dislike about Paycom?** Archaic. It is flat out not intuitive enough. We have been with them 1.5 years and I have submitted 15-20 development requests. Most of them are extremely simple, common sense additions. The staff appears to be young, fresh out of college and no one has the experience of an HR Manager or Payroll Manager or ANY office/executive/management experience whatsoever. The "improvements" they have made over the last 1.5 years have been irrelevant in my opinion. Benefits management...hold on, just the thought of it makes me tear up. Our first Open Enrollment through Paycom was literally the WORST experience of my life! And we came from paper applications which I thought was bad! Their Application builder is exceptionally archaic and does not allow for true customization. Oh, and they have very high turnover and when people leave, we don't find out until we aren't getting replies and then we CC someone else who informs us of the change. I literally could go on and on and on... **Recommendations to others considering Paycom:** if you need the ABSOLUTE BASICS, meaning a place to put your employees names and personal info and perhaps payroll, then fine. Otherwise...RUN!!!!!!! **What problems is Paycom solving and how is that benefiting you?** Getting rid of paper driven processes **Official Response from Lanie James:** > I am sorry to hear about your experience and would like to connect you with members of our management team so we can learn more about your experience in order to improve and assist you and our clientele as a whole. You can contact me by using the “Ask Paycom A Question” option and I will have someone reach out to you directly. Paycom is committed to our clients’ success and we look forward to the opportunity to work with you. ### 14. Poor Service. Bad Technology. Error prone. Painful. It was a mistake to switch to Paycom **Rating:** 0.0/5.0 stars **Reviewed by:** Walter S. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2017 **What do you like best about Paycom?** The reporting functionality is fairly capable, albeit difficult to use. One local technical person was great, but the rest of team in Oklahoma had been disappointing. **What do you dislike about Paycom?** We switched from ADP to Paycom. Big mistake. While we were not happy with ADP, we had no idea how terrible Paycom would be. Conversion was expensive and full of errors. Time off PTO accruals were a total disaster. Almost our entire Paycom "team" left in less than 6 months. We'd been assigned multiple reps in less than a year. They are defensive. We've had entire payroll not process. Duplicate check numbers were issued on multiple occasions, causing bank to not honor paychecks for fraud concern.. Accrual system is antiquated; you have to manually calculate final checks, and if you need to cut a manual check during a payroll week, you have to do this "blind" as they can't show you current pay period accrual data until payroll is "paid" days later. Rep told us to "white out" accrual info on terminated employee manual checks because "the info is not accurate". We've had paychecks delivered late (in one case payroll never processed). This is the worst service provided I've ever worked with. **Recommendations to others considering Paycom:** In brief: look elsewhere. At a minimum, be weary of conversion. We paid $7500 and had terrible experience. The accruals are very complicated in Paycom, and don't work properly. Paycom pushes burden on you to catch errors. We are in Los Angeles, and paycom closes at 5pm sharp. THERE IS NO 24 HOUR emergency line. When our promised paychecks did not show up by 5pm, we had no ability to reach anyone. It is not possible to see info to run manual checks if the system has a glitch. **What problems is Paycom solving and how is that benefiting you?** We realized fewer benefits at a higher cost. **Official Response from Lanie James:** > Walter, we appreciate your time to leave your feedback as this helps us improve as a solution provider. We’re committed to being a solution of choice and providing the best experience for our clients and users. We look forward to resolving these challenges together. ### 15. Big Mistake **Rating:** 0.0/5.0 stars **Reviewed by:** Leslie R. | HR Director, Investment Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2017 **What do you like best about Paycom?** The Payroll process isn't too bad and our employees are paid. **What do you dislike about Paycom?** Too many items....poor functionality, UI, reports, on-boarding ATS, HRIS, customer service, etc. **Recommendations to others considering Paycom:** If you are looking for only payroll, it isn't too too bad, but utilizing any of the other modules is a big mistake. Paycom appears to be designed by people not in HR and the processes don't make any sense. ATS is the weakest I've ever worked with. We can't even email applicants non-selection letters. ACA and 1095-C reports were wrong and I had to manually correct all before they could go out, even though we paid and implemented the benefits module that was supposed to make 1095s automatic. I could go on and on. **What problems is Paycom solving and how is that benefiting you?** Trying to hire and pay people, pretty simple you'd think. Can't wait to terminate and move to another provider. **Official Response from Lanie James:** > Leslie, we were glad we were able to connect with you to work on these items. Please be sure to reach out to us if you have any additional questions! Thank you for giving us the opportunity to work with you. ### 16. I would not recommend this product **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Paycom?** The customer service team is responsive. **What do you dislike about Paycom?** The product itself is largely disfunctional **Recommendations to others considering Paycom:** Please don't consider this solution if your organization is larger than 100, if you have multiple locations, if you have international locations, or if you would prefer not to have to do your tax forms by hand. **What problems is Paycom solving and how is that benefiting you?** It caused more business problems than it solved. **Official Response from Lanie James:** > We'd like to follow up with you directly to learn more about your experience so that we may resolve any concerns you may have. Please use the "Ask Paycom a Question" option and we'll have a member of our team connect with you. Our goal is to be more than responsive. Our team is committed to being a valued business partner to your organization. ### 17. Frustrated ex customer **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2017 **What do you like best about Paycom?** Simple interface to input payroll. It is hard to say. I just received my 4th tax notice, in the last 2 years, stating I underpaid my payroll taxes. Obviously, Paycom cannot get this figured out. I have had 4 account representatives in the last 3 years and each one seems less prepared than the previous one. That is why I left. They are not bringing any value to the table. **What do you dislike about Paycom?** You pay for their mistakes and data had to be re-entered by their staff for processing. This leads to data entry errors that create payroll nightmares. **Recommendations to others considering Paycom:** When your payroll is not correct because of inputting errors on their end, you have to pay the bank charges for stop payments on the incorrect payroll. Then they charge you a second processing fee for having to put payroll in again. Remember, they are the ones that input payroll incorrectly, after you showed them the input report you created with the correct payroll. I cannot imagine why they have to re-input payroll from the user interface to the operation system. **What problems is Paycom solving and how is that benefiting you?** They were handling internal payroll for my staffing agency. **Official Response from Lanie James:** > I’m sorry to hear you are frustrated. Paycom is committed to being a partner of choice for our clients and their success. The situation you describe is not the typical experience and I would like to connect you with a member of our team as soon as possible to learn more. Please contact me using the “Ask Paycom A Question” option and I’ll make sure you are connected with someone from our management team. ### 18. Looked good on the outside. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Paycom?** Their reporting was an improvement from ADP at the time. We also liked the shared calendar. **What do you dislike about Paycom?** The onboarding was horrific and there was a lot of turnover in support personnel. **Recommendations to others considering Paycom:** IT HAD SOME PLUSES BUT VERY UNORGANIZED AND THERE WAS NO LOCAL PRESENCE. **What problems is Paycom solving and how is that benefiting you?** Payroll and HRIS. **Official Response from Lanie James:** > We'd like to follow up with you directly to learn more about your onboarding experience. Please send us a message via the "Ask Paycom a Question" option on G2 Crowd and we'll have a member of our team contact you. ### 19. Great reporting- terrible service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Paycom?** The reporting functionality is prime. Super easy to use. **What do you dislike about Paycom?** The service is horrible. So many issues with taxes and response times. **Recommendations to others considering Paycom:** Run fast. **What problems is Paycom solving and how is that benefiting you?** Payroll/performance management/ tax credits **Official Response from Kyle Bruce:** > I am glad to hear you enjoy many aspects of the software and I sincerely hope you’ll give our team an opportunity to discuss your customer service experience. We are committed to be a trusted and valued partner. Please contact your Paycom specialist to connect with me since your review was posted anonymously. I look forward to speaking with you. ### 20. Paycom **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Paycom?** Nothing, it is a difficult platform with bad customer service. **What do you dislike about Paycom?** Software was difficult, your customer service rep took to long to respond and they never corrected any issues. **What problems is Paycom solving and how is that benefiting you?** None **Official Response from Kyle Bruce:** > I’m sorry to hear you had a difficult time with our solution and hope you or your HR/payroll team reached out to their Paycom specialist for assistance. If there is anything outstanding, please let us know as our team is committed to resolve any questions as quickly as possible. Thank you for sharing your experience and I hope you will give us the opportunity to help. ### 21. Falls short **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2017 **What do you like best about Paycom?** Accruals shown on dashboard Hard to get logged in **What do you dislike about Paycom?** Time increments are difficult to deal with but seems difficult to get logged in **What problems is Paycom solving and how is that benefiting you?** Holds employees accountable for shifts and breaks. **Official Response from Kyle Bruce:** > I’m disappointed to read your review. Regarding your login feedback, Paycom makes data security one of our highest priorities. Here’s a link to our site that provides more in-depth information. http://paycom.com/contact-us/tips/ I also recommend you download our mobile app, which makes logging in faster and easier if you enable fingerprint ID or facial recognition with the iPhone X. Please reach out to your HR/payroll team if you have any additional questions. ### 22. Paycom is the Worst **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2017 **What do you like best about Paycom?** Their logo is the color green, and I like the color green, I guess. There is nothing else going for them. They are so bad. Read the other reviews. Don't sign up with them unless you are masochistic. **What do you dislike about Paycom?** The UI, their tech support, their sales staff, management staff, pretty much anyone that works there. Awful. **What problems is Paycom solving and how is that benefiting you?** Payroll, Human Capital Management **Official Response from Lanie James:** > I’m sorry to hear you are unhappy with your experience with Paycom. As a member of our community management team, I would like to learn more and have a member of our client support team reach out to you. You may use the ‘Ask a question’ option on our page to contact me. We hope you’ll give us the opportunity to work together to resolve any questions or frustrations you have. ### 23. Extremely Poor! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2016 **What do you like best about Paycom?** Clean appearance and not receiving calls to purchase other products. **What do you dislike about Paycom?** As soon as you sign the contract, you will start receiving excel spreadsheets - this is what Paycom calls an implementation. Forget the timelines they gave you - you will quickly hear that it can be 'pushed back' without any regard to what your deadlines are. This date is dependent on when they can fit you in between their other implementations and what you can figure out on your own. The 'onsite 'implementation team' made three visits, then it was a once a week fifteen minute phone call, then nothing. We were a month past our deadline, went live last payroll before learning they didn't even have a 401(K) upload file ready and still don't. They have not even bothered to call since, I guess its just another problem I get to resolve. **Recommendations to others considering Paycom:** If you would like expert guidance or at least to be provided enough information to make educated decisions - go with someone other than Paycom. **What problems is Paycom solving and how is that benefiting you?** Payroll - at this point, I'll outsource anything else I need. **Official Response from Lanie James:** > We'd like to connect you with someone to follow up on your implementation experience and see how we can provide further assistance. Please use the "Ask Paycom A Question" option on our G2Crowd profile page and we'll follow up. ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?filters%5Bnps_score%5D=1&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+08%3A38%3A01+-0500&secure%5Bsession_id%5D=ad152704-fe67-43c7-abeb-4180b0b6f1d0&secure%5Btoken%5D=07cdc1e4662cf9ad342ae6373b1ae33feb5eb7a625fe454d7d515f328aa721bd&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Usage Tracking/Analytics** - Usage Tracking/Analytics **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Third-Party Integration** - Third-Party Integration **Conversational AI** - Conversational AI **Multi-Language** - Multi-Language **Predictive Analytics** - Predictive Analytics **Workflow Automation** - Workflow Automation **HR System Integration** - HR System Integration **Escalation Management** - Escalation Management **Proactive Tasking** - Proactive Tasking **Proactive Intervention** - Proactive Intervention **AI‑Powered Candidate Screening** - AI‑Powered Candidate Screening **Policy Enforcement** - Policy Enforcement **Interview & Scheduling Agent** - Interview & Scheduling Agent **Agent Governance** - Agent Governance **HR Automation** - HR Automation **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Corporate Card - Credit Card Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Logistics** - Integration - Analytics - Data Import/Export - Upload - Employee Directory - Social Media Integration **Platform Basics** - Interoperability - Performance - Internationalization - Security **Basics** - Performance - Mobility **Basics** - Reporting - Interoperability - Performance - Real-Time Reporting **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management - Interactive Content - Skills Tracking - Progress Tracking - Course Management - Contact Management - eCommerce Management - Learning Management - Assignment Management - Assessment Management - Learner Portal - Content Library **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Reporting - Performance **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Platform Basics** - Reporting - Performance **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Reporting Capabilities - Compensation Data Management - Bonus Management - Real-Time Data - Reporting/Analytics - Benefits Management - Commission Management - Incentive Management - Payroll Management - Budget Management - Workflow Management - Compliance Management - Performance Management - Document Management - Employee Management **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Payments** - Earned wage access **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Generative AI** - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History - Succession Planning - Salary Planning **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Asynchronous Learning - AI Copilot - Activity Dashboard - Training Companies - Customizable Reports - Self-paced Learning - Gamification - Multi-Language - Skills Assessment - Modeling & Simulation - Academic/Education - Third-Party Integrations - Customizable Branding - Tests/Assessments - Training Administration - Social Learning - Surveys & Feedback - Blended Learning - Virtual Classroom - SCORM Compliance - Mobile Learning - Generative AI - Built-in LMS - Built-in Course Authoring - Learning Paths/Tracks - API - Synchronous Learning - Certification & Licensing - Single Sign On - Reminders - Corporate/Business - Reporting/Analytics **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Travel Management** - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Platform Functionality** - Customizability - Mobility **Content** - Content Library - Customizability - Content Creation **Additional Functionality** - Client Portal - Mobility - Dashboard - Activity Dashboard - Internal Talent Mobility - Employee Portal - Self Service Portal **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications - Status Tracking - Applicant Tracking **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Basics** - Reporting - Performance **Platform Content** - Automation - Search Tools - Posting Tools - Resume Posting - Full Text Search - Resume Search **Platform Content ** - Employee Tracking - Employee Development - Career Development - Progress Tracking **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - Generative AI **Benchmarking and Equity - Compensation Management** - Pay Equity - Salary Bands **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Task Automation - AI Agents for HR** - Autonomous Task Execution **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths/Tracks - Communication & Notifications - Assignment Scheduling - Self-paced Learning - Mobile Learning - Blended Learning - Social Learning - Synchronous Learning - Extended Enterprise Learning - Asynchronous Learning **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization - Real-Time Notifications **Performance** - Monitoring - Reporting - Interoperability - Real-Time Reporting **Content** - Automation - File Sharing **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates - Customizable Templates **Platform Additional Functionality** - Mobility - Regulatory Compliance **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality** - Dashboard - Mobility - Portal - Marketing Tools - Integrations - Social Media Integration - Payment Gateway Integration - Customizable Branding - Content Marketing - Email Marketing - Self Service Portal **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations - Internal Talent Mobility - Employee Portal - Learning Management - Talent Management - Meeting Management - Training Management - Goal Management - Forms Management - Performance Management - Employee Management - Feedback Management - Performance Review Management - Recruitment Management **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Feedback** - Continuous Feedback - Requesting Feedback - Surveys & Feedback - 360 Degree Feedback **Administration** - Reports and dashboards - Compliance - Mobile compatibility **Generative AI** - Generative AI **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Additional Functionality** - Mind Maps - Version Control - Calendar Management - Time Off Requests - Template Management - Self Service Portal - Templates - Real-Time Data - Smart Chart Legend - AI Copilot - Document Management - Design Management - SSL Security - Feedback Management - Applicant Tracking - Succession Planning - Real-Time Notifications - API - Customizable Templates - Access Controls/Permissions - Document Storage - Generative AI - Data Visualization - Workflow Management - Employee Profiles - Organizational Charting - Interactive Elements - Reporting & Statistics - Pulse Surveys - Employee Database - HR Management - Commenting/Notes - Customization - Publishing/Sharing - Employee Onboarding - Task Management - Brainstorming - Single Sign On - Collaboration Tools - Customizable Fields - Training Management - Customizable Reports - Charting - Contact Management - Surveys & Feedback - Employee Photos - Employee Management - Org Chart Creation **Additional Functionality** - Single Sign On - Succession Management - Real-Time Analytics - Surveys & Feedback - Employee Onboarding - Template Management - Employee Database - Goal Management - Organizational Charting - Alerts/Notifications - Succession Planning - "What If" Scenarios - Talent Acquisition - Training Management - Compliance Management - API - Applicant Tracking - Career Development - Progress Tracking - Reporting/Analytics - Workflow Management - Customizable Reports - Recruitment Management - Employee Management - Employee Profiles - Learning Management - Approval Process Control - Compensation Management - Individual Development Plans - Email Reminders - Generative AI - AI Copilot - Document Storage - Monitoring - Assessment Management - Customizable Templates - Competency Management - Third-Party Integrations - Performance Management - Onboarding - Customizable Branding - Reminders - Employee Engagement - Learning & Development **Additional Functionality** - Internal Meetings - AI Copilot - Individual Development Plans - Employee Database - Self Assessment - Reporting & Statistics - Alerts/Notifications - Analytics - Customizable Forms - Skills Assessment - Generative AI - API **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Additional Functionality** - Matching Engine - Job Search/Filter - Reminders - Job Marketplace - Alerts/Notifications - Resume Database - Customizable Fields - Activity Tracking - Performance Metrics - AI Copilot - Multiple Employer Profiles - Recurring/Subscription Billing - Referral Tracking - Candidate Profiles - Interview Scheduling - Email Templates - Customizable Reports - Resume Parsing - Customizable Templates - Reporting & Statistics - Email Alerts - Discussions/Forums - Billing & Invoicing - Generative AI - Data Import/Export - Social Recruiting - Multi-Language - Applicant Tracking **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Access Controls/Permissions - Third-Party Integrations - HR Management - Timesheet Management - Leave Tracking - Team Calendars - Reporting & Statistics - Vacation/Leave Tracking - Real-Time Data - Document Storage - Workflow Management - Attendance Management - Payroll Management - Calendar Management - Activity Dashboard - Employee Management - Employee Profiles - Absence Management - Time Off Requests - Performance Management - Approval Workflow - Time Off Management - Customizable Reports - Leave Policy Management - Compliance Management **Client Invoicing** - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance - SCORM Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring - Third-Party Integrations **Reporting** - Cost Tracking - Dashboards - Time Tracking - Vacation/Leave Tracking - Activity Tracking **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries - Skills Assessment - Engagement Tracking - Skills Tracking - Progress Tracking - Interactive Content - Rewards Management - Assessment Management - Assignment Management - Registration Management - User Management - Video Management - Learning Management - Training Management - Communication Management - Self Service Portal **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Platform Performance** - Reporting - Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Customizable Branding - Bite-Sized Learning - Offline Access - Self-Enrollment - Learning Paths/Tracks - Quizzes - SCORM Compliance - Blended Learning - Mobile Access - Asynchronous Learning - Data Import/Export - Gamification - Reporting & Statistics - Certificates - Single Sign On - Multi-Language - Generative AI - API - AI Copilot - Third-Party Integrations - Reminders - Customizable Templates - Real-Time Analytics - Synchronous Learning - Spaced Repetition - Collaboration Tools - Peer Learning - Activity Dashboard - Adaptive Learning - Customizable Reports - Surveys & Feedback - Alerts/Notifications - Leaderboards - Course Authoring - Training Companies - Progress Reports - Academic/Education - Employee Training - Certification & Licensing - Virtual Classroom - Corporate/Business - Video Conferencing **Additional Functionality** - Onboarding - Document Management - API - Reminders - Direct Deposit - Approval Process Control - Multi-State - Access Controls/Permissions - Reporting & Statistics - Payroll Outsourcing - Employee Profiles - Employee Database - Compensation Management - Self Service Portal - Payroll Reporting - Tax Forms - Third-Party Integrations - Generative AI - Tax Compliance - AI Copilot - Customizable Reports - Calendar Management - Payroll Management - Benefits Management - Check Printing - Data Import/Export - Wage Garnishment - Compliance Management - Alerts/Notifications **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification - Employment Eligibility Verification - Education Verification - Data Verification - Identity Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **Mobile** - Receipt Capture - Mileage Tracking - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries - Compliance Tracking - Course Tracking - Progress Tracking - eCommerce Management - Knowledge Base Management - Course Management - Assessment Management - Training Management - Feedback Management - User Management - Learner Portal **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Generative AI** - Generative AI **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - AI Copilot - Built-in Course Authoring - Reminders - Academic/Education - eLearning Companies - Virtual Classroom - Offline Access - Personalization and Recommendation - Video Conferencing - Certification & Licensing - Single Sign On - API - Progress Reports - Access Controls/Permissions - Collaboration Tools - Customizable Branding - Discussions/Forums - Enrollment Confirmation - Customizable Reports - Activity Dashboard - Third-Party Integrations - Gradebook - Corporate/Business - Workflow Automation **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top Paycom Alternatives - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,595 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,660 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews)