1. [Home](https://www.g2.com/) 2. ... 3. [Payroll Software](https://www.g2.com/categories/payroll) 4. [Paychex Discussions](https://www.g2.com/products/paychex/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_89a931cd8cd567a53fa1b5d81df2fbaf/paychex.png "Product Avatar Image") ![Reward for good Paychex reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good Paychex reviews") ](/products/paychex/reviews) [ Paychex ](/products/paychex/reviews) (1,724)4.1/5 Paychex Flex® is an all-in-one HR platform built to help businesses hire, pay, manage, and retain employees all from a single interface. Designed to grow alongside your organization, Paychex Flex combines intelligent technology with flexible support to simplify the full scope of human resource management. At the core of the platform is a connected suite of payroll, HR, benefits, and workforce management tools. Paychex Flex automates routine administrative tasks from payroll processing and tax management to benefits enrollment and scheduling. The all-in-one solution utilizes AI-enabled features such as intelligent payroll automation, predictive analytics and customizable dashboards, as well as AI-supported recruiting technology. For talent management, the platform consolidates recruiting, onboarding, and employee development into one experience. This streamlines hiring workflows and supports a more engaged workforce. Workforce management tools help managers optimize schedules and allocate resources more effectively, while self-service options give employees direct access to pay information, benefits, training resources, and financial management tools. Compliance is built into the platform. Paychex Flex monitors relevant changes to federal, state, and local employment law and automatically alerts businesses to required actions. Organizations can also work with a dedicated HR professional who can interpret regulations and apply them to their specific workplace, combining automated monitoring with human guidance. Reporting and data accuracy benefit from AI, as well. The platform helps organizations identify workforce trends, interpret complex employment data, and manage their people all within a single system of record. Every Paychex Flex user has complete access to in-platform tools and flexible support options at any time. Organizations can select the level of technology and support that best suits their current needs while maintaining the flexibility to adapt as they grow. The result is a platform that adapts to your organization, whether you're managing payroll for a small team or supporting a full HR function across multiple locations. Show More * * * ### 65 Discussions ### 76 Participants ### 48.0 Nps Score Already have Paychex? ### All Paychex Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments JD Loading... [John D.](https://www.g2.com/users/38434d34-1ead-4f9f-a5d5-83284d10526d "John D.") • over 4 years ago CFO/Sec CFO/Sec More Options - [ # How do you set it up and use it? ](/discussions/how-do-you-set-it-up-and-use-it) Level of experience is 0. [ payroll software ](https://www.g2.com/tags/payroll-software)[ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Core HR software ](https://www.g2.com/tags/core-hr-software)[ Expense Management Software ](https://www.g2.com/tags/expense-management-software) [ time tracking software ](https://www.g2.com/tags/time-tracking-software)[ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ Applicant Tracking Systems (ATS) ](https://www.g2.com/tags/applicant-tracking-systems-ats)[ Onboarding Software ](https://www.g2.com/tags/onboarding-software)[ PEO Providers ](https://www.g2.com/tags/peo-providers) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.&title=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # No questions at this time. ](/discussions/36725-no-questions-at-this-time) No questions [ payroll software ](https://www.g2.com/tags/payroll-software)[ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Core HR software ](https://www.g2.com/tags/core-hr-software)[ Expense Management Software ](https://www.g2.com/tags/expense-management-software) [ time tracking software ](https://www.g2.com/tags/time-tracking-software)[ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ applicant tracking systems ](https://www.g2.com/tags/applicant-tracking-systems)[ Onboarding Software ](https://www.g2.com/tags/onboarding-software)[ PEO Providers ](https://www.g2.com/tags/peo-providers) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.&title=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Kristen K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen K.") KK Loading... [Kristen K.](https://www.g2.com/users/ce20b006-8713-4fd6-99bc-72dfd107bc8f "Kristen K.") • almost 6 years ago Marketing Consultant at Authorify Marketing Consultant at Authorify More Options - [ # Is there a way to change the email address associated with the Paychex account? ](/discussions/32396-is-there-a-way-to-change-the-email-address-associated-with-the-paychex-account) If I am having issues accessing my account, is there another way I can reset my username/password (other than doing a password reset? For some reasons the emails don't go through). [ PEO Providers ](https://www.g2.com/tags/peo-providers)[ payroll software ](https://www.g2.com/tags/payroll-software)[ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Core HR software ](https://www.g2.com/tags/core-hr-software) [ Expense Management Software ](https://www.g2.com/tags/expense-management-software)[ time tracking software ](https://www.g2.com/tags/time-tracking-software)[ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ applicant tracking systems ](https://www.g2.com/tags/applicant-tracking-systems)[ Onboarding Software ](https://www.g2.com/tags/onboarding-software) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.&title=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") LC Loading... [Lori C.](https://www.g2.com/users/6a620318-efbf-4878-b043-d24fa74da99e "Lori C.") • over 6 years ago VP of Finance & HR VP of Finance & HR More Options - [ # How do i setup managers correctly ](/discussions/how-do-i-setup-managers-correctly) I'm not always sure what managers can see or not see in the system and still not sure if I have them setup with the correct rights to approve time off and correct time cards for their respective employees. [ HR Management Suites Software ](https://www.g2.com/tags/hr-management-suites-software)[ payroll software ](https://www.g2.com/tags/payroll-software)[ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Core HR software ](https://www.g2.com/tags/core-hr-software) [ Expense Management Software ](https://www.g2.com/tags/expense-management-software)[ time tracking software ](https://www.g2.com/tags/time-tracking-software)[ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ applicant tracking systems ](https://www.g2.com/tags/applicant-tracking-systems)[ Onboarding Software ](https://www.g2.com/tags/onboarding-software) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.&title=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") LS Loading... [Laura S.](https://www.g2.com/users/c69d2049-85ee-47c1-9bc2-fd163a6f9aac "Laura S.") • over 6 years ago Corporate Controller Corporate Controller More Options - [ # How can we get more training on reporting? Or custom reporting ](/discussions/how-can-we-get-more-training-on-reporting-or-custom-reporting) I feel like the custom reporting is very robust but not too user friendly and sometimes the canned reports just don't cover what is needed to be pulled from the payroll database. [ HR Management Suites Software ](https://www.g2.com/tags/hr-management-suites-software)[ payroll software ](https://www.g2.com/tags/payroll-software)[ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Core HR software ](https://www.g2.com/tags/core-hr-software) [ Expense Management Software ](https://www.g2.com/tags/expense-management-software)[ time tracking software ](https://www.g2.com/tags/time-tracking-software)[ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ applicant tracking systems ](https://www.g2.com/tags/applicant-tracking-systems)[ Onboarding Software ](https://www.g2.com/tags/onboarding-software) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.&title=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Lindsay C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay C.") LC Loading... [Lindsay C.](https://www.g2.com/users/697568cb-83f3-48be-8675-ef957d3dd287 "Lindsay C.") • over 6 years ago Owner & Digital Marketing Strategist at Linden Digital Marketing Owner & Digital Marketing Strategist at Linden Digital Marketing More Options - [ # What was your experience with onboarding as a small business (less than 10 employees)? ](/discussions/what-was-your-experience-with-onboarding-as-a-small-business-less-than-10-employees) What was your experience with onboarding as a small business (less than 10 employees)? I'm learning of a lot of problems with my account a year after onboarding that I'm very frustrated about. [ HR Management Suites Software ](https://www.g2.com/tags/hr-management-suites-software)[ payroll software ](https://www.g2.com/tags/payroll-software)[ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Core HR software ](https://www.g2.com/tags/core-hr-software) [ Expense Management Software ](https://www.g2.com/tags/expense-management-software)[ time tracking software ](https://www.g2.com/tags/time-tracking-software)[ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ applicant tracking systems ](https://www.g2.com/tags/applicant-tracking-systems)[ Onboarding Software ](https://www.g2.com/tags/onboarding-software) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.&title=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") SV Loading... [Sue V.](https://www.g2.com/users/a7cdd901-3dd6-433d-94ef-afc1591f8ed6 "Sue V.") • over 6 years ago Business Manager Business Manager More Options - [ # Could you gear the instructions to the CLIENT instead of the PayChex representative? ](/discussions/could-you-gear-the-instructions-to-the-client-instead-of-the-paychex-representative) My PayChex rep sent FOUR videos about FLEX. Most of the videos seemed more like promotional material; I didn't find anything in the videos that actually instructed me on how to set it up. I expected something like "se up an account with user name and password" and then "fill in the information... [Read more](/discussions/could-you-gear-the-instructions-to-the-client-instead-of-the-paychex-representative) [ HR Management Suites Software ](https://www.g2.com/tags/hr-management-suites-software)[ payroll software ](https://www.g2.com/tags/payroll-software)[ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Core HR software ](https://www.g2.com/tags/core-hr-software) [ Expense Management Software ](https://www.g2.com/tags/expense-management-software)[ time tracking software ](https://www.g2.com/tags/time-tracking-software)[ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ applicant tracking systems ](https://www.g2.com/tags/applicant-tracking-systems)[ Onboarding Software ](https://www.g2.com/tags/onboarding-software) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.&title=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") KL Loading... [Karen L.](https://www.g2.com/users/7ad1a51e-184b-4cbe-bee8-12a230e5bfc1 "Karen L.") • about 7 years ago Operations Coordinator Operations Coordinator More Options - [ # We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower? ](/discussions/11951-we-have-reduced-employees-yet-still-pay-the-same-bi-monthly-fee-shouldn-t-it-be-lower) Went from 9 employees to 5, yet your charge to process our payroll did not decrease. Surely less work for you should translate to less cost for us, or is your fee a flat fee across the board, regardless of headcount? [ HR Management Suites Software ](https://www.g2.com/tags/hr-management-suites-software)[ payroll software ](https://www.g2.com/tags/payroll-software)[ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Core HR software ](https://www.g2.com/tags/core-hr-software) [ Expense Management Software ](https://www.g2.com/tags/expense-management-software)[ time tracking software ](https://www.g2.com/tags/time-tracking-software)[ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ applicant tracking systems ](https://www.g2.com/tags/applicant-tracking-systems)[ Onboarding Software ](https://www.g2.com/tags/onboarding-software) Show More * * * \<0\>0\>Upvotes * * * 7 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.&title=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") MW Loading... [Maryon W.](https://www.g2.com/users/ea507479-7b1e-4a01-ac4f-af0a63352a8d "Maryon W.") • about 7 years ago Manager Manager More Options - [ # Paycheck Stubs ](/discussions/11936-paycheck-stubs) When I log in to submit payroll, it takes about 15 minutes for it to be ready . Sometimes I use that time to look around at reports, etc. However, still it seems i have to log out and log in again in order to get the current paycheck stubs. [ HR Management Suites Software ](https://www.g2.com/tags/hr-management-suites-software)[ payroll software ](https://www.g2.com/tags/payroll-software)[ Workforce Management Software ](https://www.g2.com/tags/workforce-management-software)[ Core HR software ](https://www.g2.com/tags/core-hr-software) [ Expense Management Software ](https://www.g2.com/tags/expense-management-software)[ time tracking software ](https://www.g2.com/tags/time-tracking-software)[ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ applicant tracking systems ](https://www.g2.com/tags/applicant-tracking-systems)[ Onboarding Software ](https://www.g2.com/tags/onboarding-software) Show More * * * \<0\>0\>Upvotes * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.&title=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Paychex+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Paychex+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%0aAsk+Paychex+questions+and+get+answers+from+expert+users+in+our+Paychex+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/paychex/discuss) - [1](/products/paychex/discuss) - 2 - Next ›Next › ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/paychex/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/98696d63b01d8a6450407e36382fe39e/paychex.svg "Product Avatar Image") ### Have you used Paychex before? Answer a few questions to help the Paychex community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpaychex%2Fdiscuss%3Fpage%3D2%26small_ask%3Dpaychex) No ## Top Contributors in Paychex 1 EG Loading... ### [Ellen G.](https://www.g2.com/users/8839c918-b8bb-4b67-8a5e-abf93a5a0d65 "Ellen G.") Firm Administrator 3 pts 2 ![Zulf G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zulf G.") ZG Loading... ### [Zulf G.](https://www.g2.com/users/de8880b5-43a1-4bef-8e49-2b33fe76cb45 "Zulf G.") Practice Manager 2 pts 3 ET Loading... ### [Ellen T.](https://www.g2.com/users/9e9527bf-de6b-4df2-b355-2d38278024d4 "Ellen T.") President 2 pts 4 NO Loading... ### [Nick O.](https://www.g2.com/users/3af8c19e-373e-479e-95ca-65813ecd2b49 "Nick O.") Administrator 2 pts 5 LJ Loading... ### [Lydia J.](https://www.g2.com/users/08bc8c4c-ac35-4b69-8f23-e2cd77d346ce "Lydia J.") 2 pts